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HUMAN RESOURCES MANAGEMENT PRACTICES PREVAILING IN DESCON ENGINEERING COMPANY Submitted To: Submitted By: PROF SAPNA SURI SUNITA MISHRA ROLL NO-09024 MBA-HR Padmashree Dr.D.Y.Patil University

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HUMAN RESOURCES MANAGEMENT PRACTICES

PREVAILING IN DESCON ENGINEERING COMPANY

Submitted To: Submitted By:

PROF SAPNA SURI SUNITA MISHRA

ROLL NO-09024

MBA-HR

Padmashree Dr.D.Y.Patil University

HUMAN RESOURCE DEPARTMENT

TABLE OF CONTENTS

EXECUTIVE SUMMARY

SERIAL NO CONTENTS

PAGE

NUMBERS

1 EXCUTIVE SUMMARY 3

2 INTRODUCTION OF DESCON ENGINEERING LTD 4-10

3 HUMAN RESOURCE DEPARTMENT 11-14

4 MANPOWER PLANNING & JOB ANALYZING 15-17

5 RECRUITMENT & SELECTION 18-24

6 TRAINING & DEVELOPMENT 25-30

7 PERFORMANCE MANAGEMENT SYSTEM 31-34

8 REWARDS & REMUNERATION MANAGEMENT 35-36

9 INDUSTRY RELATIONS 37-38

10 BIBLIOGRAPHY 39

2

HUMAN RESOURCE DEPARTMENT

Descon is the one of the leading company in project based business to business

market in Pakistan. This summary is all about the Human Resource Department

of Descon Engineering Company. We will discuss about the introduction of

Descon in first chapter. The second chapter will tell us about the structure of HR

Department in Descon. The third chapter shows planning and job analyzing steps

in the department. The fourth chapter will help us to know about selection and

recruitment procedures. The fifth chapter is all about training and Development

through implementation and evaluation. Sixth chapter will give a knowledge how

Descon conduct its Performance Appraisal System. The seventh chapter defines

the compensation management. And the last chapter explains how this department

handles the disputes and procurement procedures.

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HUMAN RESOURCE DEPARTMENT

CHAPTER NO.1

INTRODUCTION

History

Over the last three decades Descon has evolved into a multi faceted Engineering

and Manufacturing concern and has further spawned a group of ventures with a

diverse activities portfolio: Project Management, EPC, Engineering,

Manufacturing, Construction, Maintenance, software development, Mining,

Chemicals and Trading, While the group companies operate independently under

a corporate structure, Descon Engineering remains the flagship company and

provides the associated identity to its affiliates.

The company is unique in its resources base with in house capabilities for Design

Engineering, Manufacturing, Construction and Maintenance Service. These are

applicable to a wide variety of projects related to Industrial plants, Energy and

Infrastructure development for which services are provided selectively or on

turnkey/ EPC basis.

Project management expertise vested through sophisticated IT based systems is

one of the key elements in achieving successful culmination of projects. The

company’s operations span Pakistan, UAE, Saudi Arabia, Qatar, Oman, Egypt

and Afghanistan. Joint venture partners and technology alliances include JGC

Corporation Japan, Enerflex Presson, Canada and Eckrohr Kessel, German. The

roster of clients and end users is replete with auspicious names such as Sabic,

Aramco, Adnoc, Borouge, Gasco, Qatar Petroleum and WAPDA, NHA, OGDCL

at home.

All establishments are system oriented with ISO and OHSAS certifications and

ASME stamps. HSE achievements are reflected in the statistics with over 350

million man hours of work executed. Considerable investment is made in human

recourses focusing on development.

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HUMAN RESOURCE DEPARTMENT

Descon is project oriented and client driven. Quality and HSE are taken as Value

adders and the company culture encourages teamwork and innovation. With all

these attributes and resources, the company is well placed to compete and succeed

in the local as well as international contracting arena while being recognized as a

quality service provider and manufacturer of capital equipment. The synergy

between various business areas fuels strategic growth by providing cost effective

solutions.

Vision

“To become a world class engineering, manufacturing and construction company

operating internationally”.1

Mission

"To provide the valued customers with cost effective and reliable solutions in

project implementation and be recognized as the leading manufacturer of

high quality equipment for plants." 2

Core Values

The purpose of Descon is to bring prosperity and well being to the stake holders

and society at large by adding value through engineering, technology and

management.3

Integrity

The integrity of Descon is realization of its corporate Social investment and

to play a leading role within spheres of influence. The aim of the company to

work for achieving world class standards of openness and transparency

towards all of their stockholders and serves the communities. They want to

become the knowledge-based corporation in the world, capable of sustainable

economic growth and greater social cohesion.

1 http://www.descon.com.pk/Company/visionAndMission.aspx2 http://www.descon.com.pk/Company/visionAndMission.aspx3 http://www.descon.com/Qhse/corporateSocialResponsibility.aspx

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HUMAN RESOURCE DEPARTMENT

Corporate Social Responsibility

Descon Group’s business activities are based on relationships with many

stakeholders, including customers, shareholders and other investors,

business partners and the community at large and employees. Descon

believes that earning the trust of these stakeholders through fulfillment of

its responsibilities as a good corporate citizen is a key element in enhancing

management quality and corporate value.

While operating globally, they touch upon many people. They would set

CSR Objectives in the annual plans to take a leadership position in this

regard. They believe in transparency and giving access to the information

to people about the life cycle of their products and services.

The core issues in their CSR strategy are given below,

• Compliance to our core and operating value

• Sustainable Business

• Environment

• Corporate Governance

• Community philanthropy

• Contribution to educational programs

• Promoting multicultural workforce

• Gender Empowerment

• Protecting Human Rights

• Honesty and integrity in our policies.

These strategies require commitment from top to bottom level of their employee’s

relationships. Because they want to see a healthy and safe world and trying to

achieve their goal by using best practices at their premises. The annul objectives

for CSR focus on six areas; - Business Integrity, Environment, People,

Community, Human Rights and Suppliers. These all areas are integrated into

Descon’s core values.

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HUMAN RESOURCE DEPARTMENT

Business Operations

Descon’s engineering know-how is vested in various business areas across the

company. All engineering facilities are equipped with the current software

packages in IT-based environments and specialize in niches relevant to the core

activity of a Business Area. At the forefront is JGC Descon Limited (JDL), the

joint venture company which acts as engineering wing with capabilities in basic

and detailed engineering for plant design. For JGC Corporation, it is key offshore

Satellite Engineering Center for engineering of major hydrocarbon energy

projects in the region.

To enable value-addition in the field of equipment supply, the Manufacturing

Business Area in Pakistan has its own design group for engineering process plant

equipment and coded items mainly in accordance with ASME codes

Equipment-oriented engineering capability is also present at a greater scale in

Descon, the joint venture company in Saudi Arabia. This operation also has

extensive capabilities for electrical design to support its mechanical and electrical

shops.

The EPC Business Area is also evolving into an autonomous entity which has its

own engineering expertise for undertaking projects on a turnkey basis. These

range solution for existing plants to ‘Greenfield’ facilities pertaining to process,

utilities and offsite areas.

The infrastructure projects Business Area has developed its own in house design

group for projects related to water reservoirs and irrigation channels. Descon is

the only Pakistani company which has the complete ‘design and construction’

capability for large infrastructure projects.

Functional Areas at Descon

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HUMAN RESOURCE DEPARTMENT

There are two Heads of departments in Descon.

1. Business Support Departments

2. Business Area

Business Support Departments

These areas are helping and supporting the Business areas and the Operation level

areas. The corporate level and administration of Descon are working in these

departments. In these departments, there are main heads of Descon,

Company Supervision Department (Admin)

This department consists on executives who supervise the rules and regulations.

Finance Department

This department supports all financial issues, information, trend analysis, and

make financial statements to for future decision making.

Project Management System (PMS)

This department provides all information and manages all projects in which

Descon’s employees are working through a scientific system. This system tells

what time they should complete the project, how to complete the project and all

plans which can be useful to generate efficiency level at maximize position.

Human Resource Department (HRD)

This department handles the human power of the Company. Make policies and

procedures and helps to achieve organization’s goals by hiring competent

workforce and retain through training and motivating.

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HUMAN RESOURCE DEPARTMENT

Proposals Department (Bid Creators)

This department creates bids for making projects, plan how to start project, this

department also conducting research and development and making strategies to

maximize those areas of Pakistan in which they work.

Marketing (B.D)

This department shows off all competencies and strength through Integrated

communication technology (ICT) and advertising in their websites, Expo Center,

and Push strategies for Stake holders.

Strategic Planning

This department checks overall market structure and find out all those

opportunities which can help out in order to survive in the market.

Construction Management

This department manages the project handling issues and areas in which they are

constructing continuously and new as well.

HSE (Health Safety and Environment)

This department plays an important role for CSR and social marketing as well by

strict policies to make the environment of Descon clean, safe and environment

friendly.

Business Areas

These areas are working under Business Support Department.

These areas are further divide in National areas (Pakistan) and International

Business areas.

National Areas

There are regional and site branches in Pakistan.

• Karachi

• Lahore

• Islamabad

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HUMAN RESOURCE DEPARTMENT

International Areas

These areas are representing Descon as Pakistan’s Dynamic Engineering

Company in different countries of the world. These countries are;

• Qatar

• Kuwait

• United Arab Emirates (Humria)

• Saudi Arabia

• Oman

Areas of Specialization

There are different areas of specialization which are following;

• Manufacturing

• Engineering Procurement and Construction (EPC)

• Plant Construction and Services

• Infrastructure Project

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