financial management ii paper code: bba 501 - iembba
TRANSCRIPT
Complete BBA Syllabus Session 2019 - 22
1 | P a g e Department of BBA, Institute of Engineering & Management
Institute of Engineering & Management
Detailed Syllabus & Course Structure
[Session: 2019-22]
Department of BBA
Complete BBA Syllabus Session 2019 - 22
2 | P a g e Department of BBA, Institute of Engineering & Management
Index
Sl.
No.
Particulars Page No.
1 Preamble 3
2 Program Objectives 4
3 Program Outcomes 5-7
4 Course Structure 8-13
5 Detailed Syllabus
i. 1st Semester 14-20
ii. 2nd Semester 21-30
iii. 3rd Semester 31-38
iv. 4th Semester 39-49
v. 5th Semester 50- 98
vi. 6th Semester 99-109
Complete BBA Syllabus Session 2019 - 22
3 | P a g e Department of BBA, Institute of Engineering & Management
Preamble
The Bachelor of Business Administration (BBA) is a three year degree Program. These courses are
spread over six semesters. The students are also holistically taught and trained through the concept
of Integrated Learning Programme, involving class room sessions, Group Discussions, Mock tests,
Interviews designed and executed by Academicians and Industry experts. Domain knowledge and
soft skills are rigorously included in the learning sessions comprises of courses related to
Economics, Entrepreneurship, Communication, Statistics, Psychology, Operation research, Law as
general subjects to learn. Apart from learning these subjects in first 2 years (4 semesters), students
shall learn the specialization subjects with respect to Marketing, Human Resource, Finance in final
year (5th and 6th semester). An aspirant can acquire knowledge in connection with business issues
and can equip themselves to solve business problems. The course can also prepare them better for
efficient and effective decisions. The course is aimed to create better leader for future.
Complete BBA Syllabus Session 2019 - 22
4 | P a g e Department of BBA, Institute of Engineering & Management
Program Objectives
Broader objective of Bachelor of Business Administration Programme are
1. Students will be able to assess the role and value of several functional areas of an organization
for enhancing efficiency.
2. Students will be able to connect different concepts of marketing, human resource, finance &
other domains in business which will help them to identification & implementation of any
challenges in business.
3. Students will be able to handle different tools of decision making and problem solving
methods in the context of commercial organization.
4. Students will be able to enhance their soft skills and communication skills to face the
challenges in the VUCA world.
5. Students will be able to understand the concept of coordination and cooperation to build an
effective team which will help to assimilate the essence of team dynamics.
6. Students will gain in-depth knowledge about changing business environment across different
industries by integrating the inter-disciplinary functions.
7. Students will be industry ready by using different techniques of problem solving approach of
various organizational situations.
8. Students will be able to accept the business challenges ethically and will follow the best path
that will serve to a greater interest of the business and the society.
Complete BBA Syllabus Session 2019 - 22
5 | P a g e Department of BBA, Institute of Engineering & Management
Program Outcomes
Name of the
Program
Outcome
Program Outcome Competencies Performance Indicator
PO1:
Assessment of
Choices
Students will
develop the
capability to assess
alternate managerial
choices and come
up with optimal
solutions.
1.1. Demonstrate
competencies in Business
Construction Model &
Decision- Making Model
1.1.1. Ability to take up
analytical approach for
problem solving,
1.1.2. Ability to take into
consideration minute
details and factors that
influences a business.
1.2. Demonstrate
competencies in
evaluation of each of the
alternatives
1.2.1 Ability to weigh the
pros and cons of each of
the alternatives or options
available to a functional
area of a business.
PO2:
Identification of
the Nature of a
Problem Area
Students will be
able to apply their
conceptual
understanding of
marketing, finance
and human
resources in the real
world.
2.1. Demonstrate an
ability to identify an area
that requires problem
solving.
2.1.1. Ability to contribute
towards problem solving
methods.
2.1.2. Understanding a
problem or issues belong to
which of the specialized
areas- Finance, HR or
marketing.
2.2 Demonstrate an
ability to assess the
business environment and
understand their impact on
the business.
2.2.1. To be able to
identify the different
factors that influence the
business.
PO3: Decision
Making Skills
Students will
develop decision
making skills with
the help of
analytical and
3.1. To be able to
demonstrate the different
aspects that can get
influenced by the decision
taken within the business.
3.1.1. Capability of
implementation of a
decision after proper
assessment.
Complete BBA Syllabus Session 2019 - 22
6 | P a g e Department of BBA, Institute of Engineering & Management
critical thinking
ability. 3.1.2. Follow up the
changes that are occurring
due to the implementation
(situation analysis methods
can be of use)
3.2. To be able to
demonstrate the optimal
solution or close to an
optimal solution to a given
managerial problem.
3.2.1 Reaching to a
solution and evaluating it
after observing the changes
(Case study method can be
implemented)
PO4:
Communication
Skills
Communication
skills will be
enhanced in
Synchronization
with the functioning
of the business
analytics
algorithms.
4.1. To Demonstrate the
ability to make effective
business communication.
4.1.1. Ability to choose
appropriate words when
making verbal
communication,
4.1.2. To be able to select
proper language and words
when making written
communication.
4.2. To Demonstrate the
ability to pursue
stakeholders and
enhancing the convincing
skills.
4.2.1. Ability to present
oneself groomed properly
and uses formal gestures
with appropriate body
language.
PO5: Team
Work
Students will
develop the
capability of
functioning
efficiently within
the teams.
5.1. To understand Group
Formation and Group
Cohesiveness
5.1.1. Ability to
understand the objective of
the group and deciding a
common goal.
5.2. To be able to
demonstrate the
importance of adjustment
and the importance of
concentrating other group
members’ opinion.
5.2.1. The ability to apply
the behavioral science
when functioning within
the group.
PO6:
Integration of
Functions
Students will be
able to integrate
functional areas of
management for
planning,
6.1. Demonstration of the
ability to identify gaps in
a business strategy, and to
be able to close these
gaps.
6.1.1. Continuation of
Professional development
and observation skills,
Complete BBA Syllabus Session 2019 - 22
7 | P a g e Department of BBA, Institute of Engineering & Management
implementation and
control of business
decisions. 6.1.2. Using rational
approach towards an issue.
6.2 Demonstrate the
identification of changing
trends in a business and
operation of the functional
areas accordingly.
6.2.1. Ability to study the
changes in preferences of
customers and
6.2.2. Study in the changes
in political & technological
environment.
PO7:
Deployable
Skill set
Students will
develop deployable
skills parallel to the
chosen functional/
specialized area.
7.1. Demonstrating the
ability to identify the
nature of a problem
appearing during the
course of business.
7.1.1. Acknowledgement
of the existence of a
problem.
7.1.2. Deciding the overall
nature of the problem and
its minor details.
7.2. Demonstrating the
ability to apply the learned
skill set as when required.
7.2.1. Ability to
implement the required
knowhow as when
necessity arises.
PO8: Moral
Sensitivity
Students will
develop the
capability to
demonstrate
increased level of
sensitivity towards
areas that require
ethical and moral
addressing during
the course of
business.
8.1. To Demonstrate the
ability to identify that
there is a moral dilemma.
8.1.1. The ability to
identify the confusion or
the dilemma that is in
existence.
8.2. Demonstration of the
ability to solve the moral
dilemma.
8.2.1. Ability to select the
best path that will serve to
a bigger interest of the
stakeholders and the
society.
Complete BBA Syllabus Session 2019 - 22
8 | P a g e Department of BBA, Institute of Engineering & Management
INSTITUTE OF ENGINEERING & MANAGEMENT
BBA (H) COURSE STRUCTURE
Session 2019-22
A. THEORY
Year Semester Paper Code Paper Contact hour / week Credits
1st 1st L T P TOTAL
BBA(N) 101 English 3 1 0 4 4
BBA(N) 102 Basics of Mathematics 3 1 0 4 4
BBA(N) 103 Fundamentals of Statistics 3 1 0 4 4
BBA(N) 104 Economics (Micro) 3 1 0 4 4
BBA(N) 105 Computer Applications 2 0 2 4 4
Total of theory 20
TOTAL SEMESTER 20
Complete BBA Syllabus Session 2019 - 22
9 | P a g e Department of BBA, Institute of Engineering & Management
Session 2019-22
A. THEORY
Year Semester Paper Code Paper Contact hour/week Credits
1st 2nd L T P TOTAL
BBA - 201
Business Communication 4 0 0 4 4
BBA - 202 Business Mathematics - II 3 1 0
4 4
BBA - 203 Business Statistics - II 3 1 0
4 4
BBA - 204 Macro Economics 4 0 0 4 4
BBA - 205
Organisational Behaviour 4 0 0 4 4
Total of Theory 20
B. SESSIONAL
BBA - 211
Essential Studies for
Professionals -II 2 0 0 2 1
BBA - 212 Business Analytics – II 1 0 1 2 1
Total Sessional 2
TOTAL SEMESTER 22
Complete BBA Syllabus Session 2019 - 22
10 | P a g e Department of BBA, Institute of Engineering & Management
Session 2019-22
A. THEORY
Year Semester Paper Code Paper Contact hour/week Credits
2nd 3rd L T P TOTAL
BBA - 301 Principles of Management
4
0
0
4 4
BBA - 302
Operations and Supply
Chain Management
4
0
0
4 4
BBA - 303 Business Laws
4
0
0
4 4
BBA - 304
Financial Accounting and
Tally
3
0
1
4 4
BBA - 305 Business Environment 3 0 0
3 3
BBA(GS)301
Essential Studies for
Professionals – III 2 0 0 2 2
Total credit in theory papers 21
B. SESSIONAL
BBA(GS)381
Skill Development for
Professionals-III 1 0 0 1 1
BBA - 311 Project III 0 0 2 2 1
Total credit in sessional papers 2
C. MOOCs
MOOCs-I
MOOCs
(BBA) - 321 Business Analytics– III 1 0 1 2 2
MOOCs-II
MOOCs
(BBA) - 322 Artificial Intelligence - I 2 0 0 2 2
Total credit in MOOCs 4
Total Credit in 3rd Semester 27
Complete BBA Syllabus Session 2019 - 22
11 | P a g e Department of BBA, Institute of Engineering & Management
Session 2019-22
A. THEORY
Year Semester Paper Code Paper Contact hour/week Credits
2nd 4th L T P TOTAL
BBA - 401 Strategic Management 3 0 1 4 4
BBA - 402 Marketing Management 3 0 1 4 4
BBA - 403 Human Resource Management 3 0 1 4 4
BBA - 404 Cost Accounting 3 0 1 4 4
BBA - 405 Management Information
Systems 2 0 1 3 3
BBA(GS) 401 Essential Studies for
Professionals - IV 2 0 0 2 2
Total credit in theory papers 21
B. SESSIONAL
BBA(GS) 481 Skill Development for
Professionals-IV 1 0 0 1 1
BBA - 411 Project IV 0 0 2 2 1
Total credit in sessional papers 2
C. MOOCs
MOOCs 3
MOOCs
(BBA) - 421 Business Analytics– IV 1 0 1 2 2
MOOCs 4
MOOCs
(BBA) - 422 Artificial Intelligence- II 2 0 0 2 2
Total credit in MOOCs 4
TOTAL CREDIT in 4th SEMESTER 27
Complete BBA Syllabus Session 2019 - 22
12 | P a g e Department of BBA, Institute of Engineering & Management
Session 2019-22
A. THEORY
Year Semester Paper Code Paper Contact hour/week Credits
3rd 5th L T P TOTAL
BBA - 501
Entrepreneurship Development &
Corporate Social Responsibility 4 0 0 4 4
BBA - 502 Public Systems Management 3 0 0 3 3
BBA(GS) 501
Essential Studies for Professionals -
V 2 0 0 2 2
Elective I (Marketing Specialization)
BBA(MM) - 503 Consumer Behaviour 4 0 0 4 4
BBA(MM) - 504 Sales & Distribution Management 4 0 0 4 4
BBA(MM) - 505 Brand & Retail Management 4 0 0 4 4
Elective II (HR Specialization)
BBA(HR) - 503 Human Resources Planning 4 0 0 4 4
BBA(HR) - 504 Human Resource Development 4 0 0 4 4
BBA(HR) - 505 Employment Compensation &
Administration 4 0 0 4 4
Elective III (Finance Specialization)
BBA(FM) - 503 Direct Taxation 4 0 0 4 4
BBA(FM) - 504 Financial Management 4 0 0 4 4
BBA(FM) - 505 Financial Institutions and Markets 4 0 0 4 4
Total of Theory 21
B. SESSIONAL
BBA(GS) 581 Skill Development for
Professionals -V 1 0 0 1 1
BBA - 512 Project V 1 0 1 2 1
Total credit in sessional papers 2
C. MOOCs
MOOCs 9 MOOCs (BBA) - 521
Business Analytics – V 2 0 0 2 2
MOOCs 10 MOOCs (BBA) - 522
Artificial Intelligence- III 0 0 2 2 2
Total credit in MOOCs 4
TOTAL CREDIT in 5th SEMESTER 27
Complete BBA Syllabus Session 2019 - 22
13 | P a g e Department of BBA, Institute of Engineering & Management
Session 2019-22
A. THEORY
Year Semester Paper Code Paper Contact hour/week Credits
3rd 6th L T P TOTAL
BBA601 Business Research Methods 3 0 0 3 3
BBA(GS)601
Essential Studies for Professionals
- VI 2 0 0 2 2
BBA681 Thesis Paper & Grand Viva 0 0 0 0 4
Elective I (Marketing Specialization)
BBA(MM)602 Advertising & Sales Promotion 4 0 0 4 4
BBA(MM)603 Services Marketing 4 0 0 4 4
BBA(MM)604
Rural Marketing & Digital
Innovation 4 0 0 4 4
Elective II (HR Specialization)
BBA(HR)602 Organizational Development 4 0 0 4 4
BBA(HR)603 Industrial Relations 4 0 0 4 4
BBA(HR)604 HRM Practices & Labour Laws 3 0 1 4 4
Elective III (Finance Specialization)
BBA(FM)602 Indirect Taxation & Tax Planning 4 0 0 4 4
BBA(FM)603 Management Accounting 4 0 0 4 4
BBA(FM)604 Auditing and Assurance 4 0 0 4 4
Total of Theory
B. SESSIONAL
BBA(GS) 681 Skill Development for
Professionals - VI 1 0 0 1 1
Total credit in Sessional papers 1
C. MOOCs
MOOCs 11 MOOCs (BBA)621
MOOCs-VII 1 0 1 2 2
MOOCs 12 MOOCs (BBA)622
MOOCs-VIII 2 0 0 2 1
Total credit in MOOCs 3
TOTAL SEMESTER 25
TOTAL DEGREE COURSE 148
Complete BBA Syllabus Session 2019 - 22
14 | P a g e Department of BBA, Institute of Engineering & Management
Institute of Engineering & Management
Detailed syllabus for Bachelor of Business Administration (BBA) Programme
Semester-I
Theory Papers
Semester- 1st Credit Points-3
Paper- English [BBA(N)101] Total Contact
Hours-30
Module I: Grammar and Vocabulary (9L)
Grammatical & Structural Aspects: Kinds of Sentences and Clauses, The Function of Tenses,
Voice, Preposition, Question Tags.
Vocabulary: Idioms and Phrases, One Word Substitution
Practical Grammar: Narration
Module II: Reading (6L)
Comprehension: Unseen passages
Spotting Errors: Spotting Errors, Sentence Improvement, Usage of Correct Sentence
Module III: Business Correspondence (10L)
Letter Writing: Aspects of an affective Business letters, Orders and Payments, Complaints and
Adjustments,
Effective Email Writing: Features of email writing
Module IV: Listening and Speaking (5L)
Interactive Communication: Introducing Self, Greetings, Interview, group discussions
Pronunciation: Speeches for different occasions
Suggested Readings:
1. Objective General English by SP Bakshi; Arihant Publication
2. A. Ashley: A Handbook of Commercial Correspondence, OUP
References:
3. Wren & Martin High School English Grammar and Composition Book.
4. Lucent's General English.
5. J. C. Nesfield : Manual of English Grammar and Composition
Complete BBA Syllabus Session 2019 - 22
15 | P a g e Department of BBA, Institute of Engineering & Management
Semester – 1st Credit Points– 4
Paper: Basics of Mathematics- [BBA(N) 102] Total credit hours – 40
Course Objective: The course aims to equip students with a broad based knowledge of
mathematics with emphasis on management applications, To provide a strong foundation of
mathematics that would make application of managerial skills effective and efficient & to assist
students in reaching a level of increased competence in Mathematics.
Module-I (Algebra) [24 L]
1. The Number System – Positive and Negative Integers, Fractions, Rational and Irrational
Numbers, Real Numbers, Problems Involving the Concept of Real Numbers.
2. Basic Algebra – Algebraic Identities, Simple Factorizations; Equations: Linear and Quadratic
(in Single Variable and Simultaneous Equations).Surds and Indices; Logarithms and Their
Properties (Including Change of Base); Problems Based on Logarithms.
3. Set Theory – Introduction; Representation of Sets; Subsets and Supersets; Universal and Null
Sets; Basic Operations on Sets; Laws of Set Algebra; Cardinal Number of a Set; Venn Diagrams;
Application of Set Theory to the Solution of Problems.
4. Functions – Elementary idea of functions; Domain of a Function; Composition Functions;
Classification of Functions: Polynomial, Rational, Exponential and Logarithmic Functions.
5. Quadratic Functions and Theory of Quadratic Equations – Solution of the Quadratic
Equation Nature of the Roots of a Quadratic Equation; Sum and
Product of roots; Relation Between Roots; Condition for the Existence of a Common Root;
Forming Quadratic Equation with given Roots.
6. Simple Interest and Compound Interest – Concept of Present Value and Amount of a Sum.
7. Ratio, Proportion
8. Sequences and Series – General Idea and Different Types of Sequences; Arithmetic and
Geometric Progressions; Arithmetic and Geometric Means; Arithmetic and Geometric Series.
9. Permutations and Combinations – Fundamental Principle of Counting; Factorial Notation.
Permutation: Permutation of n Different Things; of Things not all Different; Restricted
Permutations; Circular Permutations.
10. Binomial Theorem- Binomial Theorem for a positive integral index; General term; Middle
term; Properties of Binomial Coefficients; the greatest term in the Binomial expansion. Binomial
theorem for any index.
Module-II (Basics of Calculus) [6L]
1. Limits: Notation and meaning of limits; Fundamental theorems on limits; Evaluation of limits of
algebraic, exponential and logarithmic functions.
2. Continuity: Continuity of a function at a point x = a and in an interval.
3. Differentiation: Meaning and geometrical interpretation of differentiation; Differentiation from
first principles; Standard derivatives; Rules for calculating derivatives; Logarithmic
differentiation; Derivatives of composite functions, implicit functions and functions defined
parametrically.
Complete BBA Syllabus Session 2019 - 22
16 | P a g e Department of BBA, Institute of Engineering & Management
Module-III (Operations Research I) [10L]
1. Introduction to OR,
2. Formulating Linear programming problems.
3. Graphical solution of L.P.P.
4. Game theory - Introduction to Game theory; The maximin and minimax criterion; Existence of
saddle point; Games without saddle point; solution of 2X2 games using mixed strategies; Concept
of dominance; General rule of dominance.
Suggested Readings:
1. BBA Mathematics Vol I – Pal & Das ,U.N.Dhur & Sons Pvt. LTD
2. BBA Mathematics Vol II – Pal & Das ,U.N.Dhur & Sons Pvt. LTD
3. Linear Programming & Game Theory – Chakraborty & Ghosh, Moulik Library Kolkata
Semester – 1st Credit Points– 4
Paper: Fundamentals of Statistics [BBA(N) 103] Total credit hours – 40
Course Objective: The course aims to enable the students to have a proper understanding of
Statistical applications in Economics and Management & the use of statistical, graphical and
algebraic techniques wherever relevant.
Module-I:
1. Introduction: Statistics as a Subject, Functions, Importance and Limitations of Statistics,
Census and Sample Investigation, Descriptive and Inferential Statistics. [2L]
2. Collection, Editing and Presentation of Data: Primary Data and Secondary Data, Methods of
Collection, Scrutiny of Data. Presentation of Data: Textual and Tabular Presentations,
Construction of a Table and the Different Components of a Table, Diagrammatic Representation
of Data: Line Diagrams, Bar Diagrams, Pie Charts and Divided-Bar Diagrams. [3L]
3. Frequency Distributions: Variables and Attributes, Frequency Distribution of An Attribute;
Discrete and Continuous Variables, Frequency Distributions of Discrete and Continuous
Variables, Diagrammatic Representation of a Frequency Distribution: Case of An Attribute, Case
of a Discrete Variable: Column Diagram, Frequency Polygon and Step Diagram, Case of a
Continuous Variable: Histogram and Ogive, Frequency Polygon. [5L]
Module-II
1. Measures of Central Tendency: Definition and Utility, Characteristics of Average, Different
Measures of Average: Arithmetic Mean, Median, Mode, Partitional Values: Quartile, Percentile
and Deciles. Geometric and Harmonic Mean. Choice of a Suitable Measure of Central Tendency.
[7L]
2. Measures of Dispersion: Meaning and Objective of Dispersion, Characteristics of a Good
Complete BBA Syllabus Session 2019 - 22
17 | P a g e Department of BBA, Institute of Engineering & Management
Measure of dispersion, Different measures of dispersion – Range, Quartile deviation, Mean
deviation, Mean Absolute Deviation, Standard Deviation; Comparison of the Different Measures
of Dispersion. Measures of Relative Dispersion: Coefficient of Variation. [7L]
3. Moments, Skewness and Kurtosis: Moments: Different Ways to Calculate Moments.
Skewness: Measures of Skewness, Kurtosis and its Measures. [3L]
Module-III
1. Correlation Analysis: Analysis of Bivariate data. Correlation Analysis – Meaning of
Correlation: Scatter Diagram, Karl Pearson’s Coefficient of Linear Correlation, Calculation of
the Correlation Coefficient from Grouped Data, Properties of the Correlation Coefficient
Advantages and Limitations of the Correlation Coefficient, Idea of Rank Correlation;
Spearman’s Rank Correlation Coefficient(without tie) [6L]
2. Regression Analysis – Two Lines of Regression: Some Important Results Relating to
Regression Lines, Calculation of Regression Coefficients, Relation Between Regression
Coefficient and Correlation Coefficient, Identification Problem. [4L]
Module-IV
1.Analysis of Time Series: Objective of time series analysis; Causes of variations in time series
data, Components of a time series, Additive Models, Multiplicative Models, Moving averages
method and method of least squares; Measurement of secular trend. [3L]
Suggested Readings:
1. A.M Goon, M.K Gupta & B, Dasgupta : Basic Statistics : World Press
2. Managerial Statistics – S. Roychowdhury & D.Bhattacharya : U.N.Dhur & Sons Pvt. Ltd.
3. G. C. Beri – Business Statistics, Second Edition: Tata McGraw- Hill
4. Statistical Methods – N.G.Das : Tata MacGraw-Hill
Semester – 1st Credit Points– 4
Paper: Economics (Micro) [BBA(N) 104] Total credit hours - 40
Course Objective: To enable the students to understand fundamental concepts, terms and
terminologies involved in micro economics. Through the incorporation of caselets/case studies,
familiarize the students with real micro-economic scenarios, like relation between the elasticity of
demand for goods and services and the price regulation capacity and different types of market.
Module-1 (Introduction) [4 L]
Basic problems of an economy. Working of price mechanism and Resource allocation
Module-2 (Theory of demand and its elasticity) [6 L]
Demand function, Law of demand, Slope of the demand curve, Concept and measurement of
elasticity of demand, Price, income and cross elasticity, Average revenue, marginal revenue,
and elasticity of demand, Determinants of elasticity of elasticity and numerical. Indifference
Complete BBA Syllabus Session 2019 - 22
18 | P a g e Department of BBA, Institute of Engineering & Management
curve analysis:
Module-3 (Production Function) [6 L]
Concepts and definitions, Law of variable proportions, Iso-quants and its features, Economic
regions and optimum factor combination; Expansion path; Returns of scale; Internal and
external economies.
Module-4 (Theory of Costs) [4L]
Short-run and long-run cost curves, traditional and modern approaches
Module-5 (Market Structures: Perfect competition) [6L]
Perfect Competition: Profit maximization and equilibrium of firm and industry, Short-run and
long run supply curves; Price and output determination. Practical applications
Module-6 (Market Structures: Imperfect competition) [14L]
Monopoly: Determination of Price under monopoly; Equilibrium of a firm, Comparison
between perfect competition and monopoly; Price discrimination. Practical applications.
Monopolistic Competition : Meaning and characteristics; Price and output determination under
monopolistic competition, Product differentiations; Selling costs; Comparison with perfect
competition Oligopoly : Characteristics, indeterminate pricing and output; Classical models of
oligopoly; Price leadership; Collusive oligopoly; Kinked demand curve
Suggested Readings:
1. Advanced Economic Theory: Microeconomic Analysis by Dr H. L. Ahuja, S. Chand Publication
2. M. L. Jhingan (7th Edn): Microeconomic Theory
3. N.G. Mankiw : Principles of Microeconomics, Cengage
4. A. Koutsoyianni : Modern Micro-Economics, Macmillan
Semester – 1st Credit Points– 4
Paper: Computer Applications [BBA(N) 105] Total credit hours - 40
Module 1: Computer Concepts (8L)
Computer and Its Characteristics, Basic Block Diagram of Computer System, First Generation,
Second Generation, Third Generation, Fourth Generation, Fifth Generation, Modern Taxonomy of
Computers, Mini Computer, Micro Computer, Mainframe Computer, SuperComputer, Laptop,
Keyboard, Mouse, Light Pen, Barcode Readers, Scanners, MICR, OCR, Voice Recognition and
Handwriting Recognition Systems, Visual Display Terminals, Printers, Plotters, Primary Storage –
RAM, ROM, EEPROM, PROM, EPROM, Secondary Storage – Direct Access Devices, Serial
Access Devices: Hard Disks, CD-ROM, DVD, Cache Memory, Virtual Memory( Definition Only),
Control Module, Arithmetic and Logic Module, Decoders, Registers, Machine Instructions, Stored
Program Concept, Program Execution: Fetch-Decode-Execute Cycle, Arithmetic, Logical and Shift
Operations.
Module 2: Data Representation(5L)
Number Systems-Binary, Octal, Hexadecimal, Conversion of Binary to decimal, Binary to Octal,
Complete BBA Syllabus Session 2019 - 22
19 | P a g e Department of BBA, Institute of Engineering & Management
Binary to Hexadecimal & Vice-Versa.
Module 3: Computer Software:(6L)
Meaning of Software, Broad Classification of Software, System Software, Application Software,
Utilities.
Operating Systems: Basic Idea of An OS (DOS, Windows, Unix, Linux), Functions of OS, OS As a
Resource Manager – Memory Management, Input /Output Management, Secondary Storage
Management, Program Management, Network Management, Application Packages.
Module 4: Word Processing Software:(6L)
Microsoft Word 2007: The different functionalities in the Microsoft Word Software 2007, Creation
of a New Document, Editing an Existing Document, Saving and Printing a File, Use of the Different
Ribbon Tab and Tools, Handling Tables in MS Word 2007, Mail Merge, Macro.
Module 5: Spreadsheet Software : Microsoft Excel 2007:(10L)
Creating a New Spreadsheet Document, Editing an Existing Document, Saving Spreadsheet in
Different Formats, Validation of data in Fields, Different Tools Available in MS Excel 2007 Ribbon
Tabs, Performing Mathematical Calculations (using Formula and Functions), Searching, Sorting and
Filtering, Min Media Mode, Reference Operators, Functions: Typing a Function, Creating a Column
Chart: Changing the Size and Position of a Chart Saving a File in Microsoft Excel, Closing a
Microsoft Excel Worksheet, Formatting Excel Worksheet for printing.
Module 6: Presentation Software: Microsoft PowerPoint 2007:(5L)
The Different Functionalities of Microsoft PowerPoint 2007, Creating a PowerPoint Presentation,
Creating and Inserting a New Slide, Creating a Title Slide; Applying a Design Template. Creating a
Hierarchy, Using a Two-Column Text, Slide Sorter View, Running the Slide Show, Printing the
Slides, Slide Transition and Custom Animation.
Complete BBA Syllabus Session 2019 - 22
20 | P a g e Department of BBA, Institute of Engineering & Management
Semester-II Course code BBA-201
Course title Business Communication
Scheme and Credits L T P S Credits Semester-II
4 4 Total Contact Hours-40
Modules Serial of Modules Text Book as per Syllabus
Module I:
Vocabulary (5L)
Vocabulary Building: Paronyms and
Homonyms Synonyms and Antonyms,
Foreign Words and Expressions,
Punctuation, Spelling Rules.
Text book-Objective General
English by SP Bakshi Arihant
Publications, Part – B Verbal
ability (Contents- Chapter No. 4
& 5 ), Part- D Practical grammar
(Contents- Chapter No.- 4 & 5)
Module II:
Business
Communication
(15L)
Communication: Role of Communication,
Defining Communication, Classification of
Communication, Purpose of
Communication, Process of
Communication, Elements of
Communication, Major Difficulties of
Communication, Common problems in
Two- way communication, Barriers to
Communication, Conditions for Successful
Communication, Characteristics of
Successful Communication, Universal
Elements in Communication
Text book- Business
Communication: Concepts, Cases
& Applications by PD Chaturvedi
Mukesh Chaturvedi PEARSON,
Part 1: THEORY OF
COMMUNICATION : Chapters’
names- Nature and Process
Communication(Chapter No-of
2), Organizational
Communication (Chapter No.- 3)
Organizational Communication-
Importance of Communication in
Management, Some important Functions of
Managing, Managing and Communicating,
Need for Communication in management,
Corporate Communication, The Manager,
Human needs, Communications structure
for Managers.
Module III:
Verbal
Communication
(10L)
CVs, Group Discussions and Personal
Interviews- Some Guidelines to help You
Prepare a Good CV, Drafting an
Application Letter, Interviews, Job
Interview, Focus of Job Interviews,
Analysis and Interpretation of Your
Response
Text book- Business
Communication: Concepts, Cases
& Applications by PD Chaturvedi
Mukesh Chaturvedi PEARSON,
Part 3:APPLICATIONS,
Chapters’ names- CVs, Group
Discussions and Personal
Interviews
Complete BBA Syllabus Session 2019 - 22
21 | P a g e Department of BBA, Institute of Engineering & Management
Module IV:
Written Forms of
Communication
(10L)
Business Letters and memos- Writing a
Persuasive’ Letter, Writing Memos
Text book- Business
Communication: Concepts, Cases
& Applications by PD Chaturvedi
Mukesh Chaturve di PEARSON,
Part 2: FORM OF
COMMUNICATION, Chapters’
names- Business Letters and
Memos, Report Writing. Part 3:
Report Writing- Purpose of a Report:
Objectives of a report: Writing reports :
Basic and Subsidiary Parts of Report,
Writing Elements of a long and formal
report APPLICATIONS: Chapter No.
11 Chapter’s Name- Summer
Project Report Summer Project Report- Guidelines for
Writing Summer Project Report: Summer
project Proposal: Summer Project
Presentation
Course Outcomes:
Essential Business Skills primary aim is to provide students with the skills and knowledge of
communication in the business environment. There is a strong focus on the understanding the
theory of communication in the business context and its application to effective business writing at
a high level, persuasive and appropriate verbal and non-verbal communication, and interpersonal
skills across teams and cultures.
Complete BBA Syllabus Session 2019 - 22
22 | P a g e Department of BBA, Institute of Engineering & Management
Course code [BBA 202]
Course title BUSINESS MATHEMATICS- II
Scheme and Credits L T P S Credits Semester-II
4 4 Total Credit Hours-40
Modules Serial of Modules Text Book as per Syllabus
Module – I 1.Determinants: Definition of [Textbook: BBA
(Advanced Algebra)
[8L] Determinant; Propoerties of determinant; Minor
of an element; Co-factor of an element; Cramer’s
Mathematics Vol II(OLD) – Pal
&Das ,U.N.Dhur& Sons Rule for solution of linear equations; symmetric Pvt. LTD -Chapter 1.1,
and skew-symmetric determinant. Content 1.1.1-1.1.6]
2.Matrices: Definition; Equality of two
matrices; Differentr types of matrices; Row and [Textbook:BBA Mathematics coloumn vector of a matrix; matrix algebra; Vol II(OLD) – Pal &Das Laws of algebraic operations on Matrices; ,U.N.Dhur& Sons Pvt. LTD- Transpose Of a matrix; Symmetric and skew Chapter 1.2, Content – 1.2.1-
symmetric matrices; singular and non-singular matrices; Adjoint matrix; Inverse of a matrix;
1.2.16]
Elementary row and coloumn operation on a
matrix; Row and coloumnequivcalent matrix;
Rank of a matrix; Independent and dependent
vectors.
Module – II Fundamentals – Rectangular Cartesian [Textbook: BBA
(Coordinate Coordinates; Polar Coordinates; Distance Mathematics Vol I – Pal
Geometry) [8L] Formula; Sectionformula (Internal and External &Das ,U.N.Dhur& Sons Pvt. Sections); Expressions for the Centroid and LTD- Chapter 2.1] Incentre of a Triangle; Area of aTriangle in
Terms of the Three Vertices.
Locus– Definition, Concept of St. Line, [Textbook: BBA Equation to the locus; Method of obtaining the Mathematics Vol I – Pal equation to the locus. &Das ,U.N.Dhur& Sons Pvt.
LTD- Chapter 2.2]
Straight Lines – Definition; Gradient of a [Textbook:BBA Mathematics straight line; Different forms of the equation of Vol I – Pal &Das a straight line; Distance of a point from a line; ,U.N.Dhur& Sons Pvt. LTD- Condition of concurrence of three given Chapter 2.2] straight lines. Angle between two given straight
lines: Condition of parallelism and
perpendicularity of two straight lines.
Equations of straight lines parallel or
perpendicular to a given straight line. Identical
Complete BBA Syllabus Session 2019 - 22
23 | P a g e Department of BBA, Institute of Engineering & Management
straight lines. Position of a point with respect to
a given straight line.
Module – III
(Advanced
Calculus) [12L]
Successive differentiation: Introduction [Textbook:BBA Mathematics Vol
II (2nd Edition) – Pal &Das
,U.N.Dhur& Sons Pvt. LTD -
Chapter 3.4, Content – 3.4.1]
Optmization of Functions: Introduction; [Textbook: BBA
Definition of Maximum and Minimum; Formula Mathematics Vol II (2nd
for finding max/min value of a function; Edition) – Pal &Das ,U.N.Dhur& Sons Pvt. LTD - Chapter 3.5, Content – 3.5.1- 3.5.3]
Tangent and Normal: Geometrical [Textbook: BBA
interpretation of derivative; Equation of tangent Mathematics Vol II (2nd
and normal Edition) – Pal &Das ,U.N.Dhur& Sons Pvt. LTD - Chapter 3.6, Content – 3.6.1- 3.6.3]
Increasing and decreasing function: [Textbook: BBA
Introduction; Definition of increasing and Mathematics Vol II (2nd
decreasing function; Theorems. Edition) – Pal &Das ,U.N.Dhur& Sons Pvt. LTD - Chapter 3.8, Content – 3.8.1- 3.8.3]
Partial derivatives: Introduction; Partial [Textbook: BBA
derivative. Mathematics Vol II (2nd Edition)– Pal &Das ,U.N.Dhur& Sons Pvt. LTD - Chapter 3.9, Content – 3.9.1-
3.9.2]
Homogeneous Functions and Euler’s Textbook: BBA Mathematics
theorem: Homogeneous Functions; Euler’s Vol II (2nd Edition) – Pal
theorem &Das ,U.N.Dhur& Sons Pvt. LTD - Chapter 3.10, Content
– 3.10.1-3.10.2]
Integral Calculus and its application: [Textbook: BBA
Integration: Fundamental integrals; Method of Mathematics Vol II
Substitution; Integration By-parts; Method of (2ndEdition)– Pal
partial fraction. &Das,U.N.Dhur&Sons Pvt.
Definite Integral; Area under plane curve. LTD - Chapter 4, Content – 4.1.1-4.1.3, 4.2.1-4.2.2, 4.3.1- 4.3.2, 4.4.1, 4.5.1-4.5.5, 4.6.1
Module – IV Transportation problems: [Textbook: Linear
(Operations Introduction; A set of basic feasible solution; Programming & Game
research II) [12L] Initial Basic feasible solution; Optimality test Theory – Chakraborty for basic feasible solution; Computational &Ghosh, Moulik Library
Complete BBA Syllabus Session 2019 - 22
24 | P a g e Department of BBA, Institute of Engineering & Management
procedure. Kolkata – Chapter 8]
Assignment Problem:
Assignment Problems; Mathematical Formulation
of the problem; Solution of the assignment
problem; Computational procedure; Travelling
Salesman Problem.
[Textbook: Linear Programming
& Game Theory – Chakraborty
&Ghosh, Moulik Library Kolkata
– Chapter 8]
Game Theory – Introduction to Game theory;
The maximin and minimax criterion; Existence of
saddle point; Games without saddle point;
solution of 2X2 games using mixed strategies;
Concept of dominance; General rule of
dominance.
[Textbook:
LinearProgramming& Game
Theory – Chakraborty &Ghosh,
Moulik Library Kolkata]
Course Objective: The course aims to equip students with a broad based knowledge of
mathematics with emphasis on management applications, To provide a strong foundation of
mathematics that would make application of managerial skills effective and efficient & to assist
students in reaching a level of increased competence in Mathematics.
Complete BBA Syllabus Session 2019 - 22
25 | P a g e Department of BBA, Institute of Engineering & Management
Course code [BBA 203]
Course title BUSINESS STATISTICS- II
Scheme and Credits L T P S Credits Semester-II
4 4 Total Credit Hours-40
Modules Serial of Modules Text Book as per Syllabus
Module-I (10L) 1. Theory of Probability: Definitions,
Classical definition of probability. (4L) 2. Addition and Multiplication theorem
of Probability (Without proof) Applications
(2L)
3. Conditional probability: Basic Formula and
applications. (2L)
4. Bayes’ theorem: Statement and
proof, applications. (2L) 5. Independent Events
[Textbook: BBA
Mathematics Vol II– Pal
& Das, U. N. Dhur & Sons
Pvt. LTD - Chapter 1.1,
content - 1.1.1-1.1.8 ]
Module –II(12L) 1. Probability distribution of a Random
Variable: Discrete and Continuous random
variables; Expectation value; Mean and
Variance of a Random Variable; Theorems
on expectation; Concept of P.M.F and P.D.F,
Distribution function. (6L)
2. Theoretical Probability Distributions:
Introduction; Binomial distribution;
Binomial approximation to poisson
distribution; Normal Distribution; Binomial
approximation to normal distribution. (6L)
[Textbook: BBA
Mathematics Vol II – Pal
&Das,U.N.Dhur& Sons
Pvt. LTD - Chapter 2,
Content – 2.1.1-2.1.6, 2.2.1-
2.2.6]
Module –III (18L) 1. Sampling and Sampling Distributions:
Introduction; Advantages sampling over
census; Terminology; SRS, Method of
drawing a SRS; Sampling distribution of
sample mean and proportion; Stratified
sampling; Systematic Sampling; Cluster
sampling; Method of drawing a Cluster
sample; Central limit theorem; Standard
normal distribution; Chi- square distribution;
t-distribution; F-distribution. (6L)
[Textbook: Inferential
Statistics, S.
Roychowdhury& D.
Bhattacharya, U.N.
Dhur& Sons PVT. LTD -
Chapter 4, Content – 4.1-
4.9]
Complete BBA Syllabus Session 2019 - 22
26 | P a g e Department of BBA, Institute of Engineering & Management
2. Estimation: point and interval estimation;
Criteria of a good estimator;
Methods of Point Estimation – The
Method of Maximum Likelihood and The
Method of Moments;
Interval Estimates – Interval estimates and
confidence intervals; confidence interval for
population mean; Confidence interval for
population proportion. (6L)
[Textbook: Inferential
Statistics, S.
Roychowdhury& D.
Bhattacharya, U.N.
Dhur& Sons PVT. LTD –
Chapter 5, Content – 5.1-
5.3]
3. Hypotheses Testing: Introduction;
Concepts and terminology; steps of Statistical
test; Test for population mean; Test for
difference in means of two independent
population; (6L)
[Textbook: Inferential
Statistics, S.
Roychowdhury& D.
Bhattacharya, U.N.
Dhur& Sons PVT. LTD.
Chapter 6, Content – 6.1-
6.5]
Course Objective: The course aims to enable the students to have a proper understanding of
Statistical applications in Economics and Management &the use of statistical, graphical and
algebraic techniques wherever relevant.
Complete BBA Syllabus Session 2019 - 22
27 | P a g e Department of BBA, Institute of Engineering & Management
Course code [BBA 204]
Course title MACRO ECONOMICS
Scheme and Credits L T P S Credits Semester-II
4 4 Total Credit Hours-40
Modules Serial of Modules Text Book as per Syllabus
Module I:
Circular Flow of
Income &
National Income
Accounting
Meaning of national income, Circular flow of
income, National income and national product,
Concept of national income: GNP, NNP, NNPFC,
Personal and disposable personal income,
Measurement of national income, Value added
method, Expenditure method, Income method,
difficulties in measurement of national income,
Difficulties in measuring national income in
developing countries,, Nominal GDP and Real
GNP, Some numerical problems of calculation of
national income, Questions for review.
[Text book: H.L. Ahuja,
Macroeconomics: Theory
& policy, 19th Edition,
Chapter: 2]
Module II:
Consumption
Function
1. The concept of consumption function, Average and
marginal propensity to consume, saving function:
Average propensity to save and marginal propensity
to save, Determinants of propensity to consume:
Objective and subjective factors, Keynes theory of
consumption and Keynes psychological law of
consumption, Important features of
Keynes’ consumption function.
[Text book: H.L. Ahuja,
Macroeconomics: Theory
& policy, 19th Edition,
Chapter: 6]
2. Determination of National Income: Keynes’
Basic Two Sector Model
Introduction, Aggregate expenditure, Aggregate
output and 45o income line, Determination of
equilibrium level of national income, Principle of
effective demand, Under-employment equilibrium,
Determination of national income: Saving-
Investment approach, Equilibrium level of national
income, Algebraic analysis, National income and
employment, Antirecessionary policy: Shifting
aggregate expenditure curve upward, Relationship
between saving and investment: Ex-post savings and
ex-post investment are always equal- Ex-ante
investment are equal only in equilibrium, Concept of
inflationary or deflationary gaps, Some numerical
problems, Questions for review.
[Text book: H.L. Ahuja,
Macroeconomics: Theory
& policy, 19th Edition,
Chapter: 5]
Complete BBA Syllabus Session 2019 - 22
28 | P a g e Department of BBA, Institute of Engineering & Management
3. IS-LM Curves Model
The goods market and money market: Links
between them, Goods market equilibrium: The LM
curve, Shift in the LM curve, Intersection of the IS
and LM curves: The simultaneous
[Text book: H.L. Ahuja,
Macroeconomics: Theory
& policy, 19th Edition,
Chapter: 12]
Equilibrium of goods and money market, The
critique of IS-LM curves model, deriving aggregate
demand curve with IS-LM model, Causes of shift in
aggregate demand curve, IS- LM curve model:
Explaining the role government’s fiscal and
monetary policy, The three ranges of LM curve,
and The elasticity of LM curve and effectiveness of
monetary and fiscal policies.
Module III:
Business cycles
and stabilization
1.Introduction, Phases of business cycles,
Economic stabilization policies
[Textbook: D.N. Dwivedi,
Seventh Edition, Chapter
24, Section: 24.2, 24.4]
2. Inflation
Introduction, Definition of inflation, Kinds of
inflation, effects of inflation, Policy measures to
control inflation
[Textbook: D.N. Dwivedi,
Seventh Edition, Chapter
25, Section: 25.2, 25.4,
25.5]
3. Theory of International Trade
Introduction, Adam Smith’s theory of Absolute
Advantage, Ricardian Theory of Comparative
Advantage
[Textbook: D.N. Dwivedi,
Seventh Edition, Chapter
27, Section 27.1, 27.3, 27.4]
Module IV:
Public Finance
1. Introduction
Meaning of Public Finance Definitions of Public Finance Scope of Public Finance Role of Government in an Economy Public Finance and Private Finance The Principle of Maximum Social Advantage
[Textbook: Dr. D. Bose,
Dr. S. Ganeshan, Dr. A.
Marimuthu, An
introduction to Public
finance, First edition, S.
Chand & Company,
Chapter 1] 2. Public Revenue
Meaning Sources of Public Revenue Non- Tax Revenue Tax Revenue Objectives of Taxation
Revenue of the Government of India Classification of Tax Goods & service tax
(GST).
[Textbook: Dr. D. Bose,
Dr. S. Ganeshan, Dr. A.
Marimuthu, An
introduction to Public
finance, First edition, S.
Chand & Company,
Chapter 2] Textbook: Dr.
D. Bose, Dr. S. Ganeshan,
Dr. A. Marimuthu, An
introduction to Public
finance, First edition, S.
Chand & Company,
Chapter 5]
3. Public Expenditure
Meaning Significance of Public Expenditure
☐ Classification of Public Expenditure Causes for the Growth of Public Expenditure in India
4. Public Debt
Meaning Definitions Objectives of Public Debt Classification ofPublic Debt
5. Financial Administration and Budget
Financial Administration Objectives of a Budget
Characteristics of a GoodBudget Classification
of Budget
Course Objective: The Course seeks to provide grounding in basic macroeconomic theory and
policy in a globalized world, with a focus on applications, especially in context of emerging
economies like India.
Complete BBA Syllabus Session 2019 - 22
29 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA-205
Course title Organisational Behaviour
Scheme and Credits L T P S Credits Semester-II
4 Total Credit Hours-40
Modules Modules Text Book as per
Syllabus
Module I: Basic Concepts:
Understanding the Nature of
Organizational
Behaviour(10L)
Understanding the Nature of Organizational
Behaviour: What are Organizations- Why do
Organizations exist-Organizational
Effectiveness-Positive OB-Foundations of OB-
Organizational Iceberg-Shortcomings- Contemporary
OB-Evolution of OB-OB model
(Text book-
ORGANISATIONAL
BEHAVIOUR, K.
ASWATHAPPA, 14th
Edition, Himalaya
Publishing House,
Chapter -
1:Understanding the
Nature of
Organizational
Behaviour)
Module II: Individual in the
Organization(10L)
Personality: Nature of personality, Shaping of
personality(Freudian Stages, Erikson’s Stage),
Determinants of personality, personality structure(BIG 5,
Myers-Briggs Indicator)
(Text book-
ORGANISATIONAL
BEHAVIOUR, K.
ASWATHAPPA,14th
Edition, Himalaya
Publishing House,
Chapter 6:
Personality, Chapter-
7: Perception and
Attribution, Chapter
8- Learning)
Perception and Attribution: Meaning & definition,
Factors Influencing Perception, Perceptual Process,
Perceptual Organization, when perception fails, Perception
and OB
Learning: Knowledge Management, Meaning
&Definition, Learning and emotion, how learning occurs,
Principles of learning,
Module III: Individual
Behaviour (10L)
Attitudes and values: Nature of attitudes, Components of
attitudes(The ABC Model), formation of attitudes,
Changing attitudes(Changing attitudes of self, Changing
attitude of employees), Work related attitudes(Two factor
theory, Locke’s Value Theory, Social Information
Processing Model), Organizational Commitment, Values.
(Text book-
ORGANISATIONAL
BEHAVIOUR, K.
ASWATHAPPA,14th
Edition, Himalaya
Publishing House,
Chapter- 9: Attitudes
and values, Chapter-
10: Motivation-
Theories and
Principles, Chapter-
12: Work Stress)
Motivation- Theories and Principles: Nature of
motivation, Importance of motivation,
Theories on motivation, Motivation across
Cultures.
Complete BBA Syllabus Session 2019 - 22
30 | P a g e Department of BBA, Institute of Engineering & Management
Work Stress- Meaning and definitions, Stress experience,
Work stress model, Stress management, Stress and
performing.
Module IV: Groups in the
Organization (10L)
Group Dynamics: Nature of Groups, Types of Groups,
Why do people join groups, Theories of group formation,
Group development, Usefulness of groups in
organizations, Pitfalls of groups, Determinants of group
behaviour, Group structuring, Group decision-making,
(Text book-
ORGANISATIONAL
BEHAVIOUR, K.
ASWATHAPPA,14th
Edition, Himalaya
Publishing House,
Chapter 13: Group
Dynamics, Chapter
17: Leadership-
Influencing others)
Leadership- Influencing others: Nature of leadership ,
leadership and management, Importance of Leadership,
Formal and informal leadership, Leadership styles and
their implications, Theories of leadership (Trait approach ;
Behavioural theories- {Ohio State University Studies,
University of Michigan Studies}, Managerial Grid,
Contemporary trends in leadership Contingency theories,
Fiedlers theories, Pathgoal theories, Situational leadership
theories, Theory X Theory Y }
Course Outcomes
Students study the behaviour of individuals and groups as part of the social and technical system in
the workplace. They examine individual and group behaviour, leadership, motivation techniques
and coordination in the work environment and apply these concepts to the development of
organizations human resources.
Complete BBA Syllabus Session 2019 - 22
31 | P a g e Department of BBA, Institute of Engineering & Management
Semester: 2nd Credit Point: 2
Subject: Essential Studies For Professional- I [BBA 211] Total Contact Hours: 2L
Basics of National income- Concept of GDP, GNP, NNP both in FC & MP, PCI
Tax – Concept of TAX, objective of TAX, Direct & Indirect Tax, Progressive, Regressive &
Proportional tax.
Inflation & Deflation - Inflation & its impact, Deflation & its impact, WPI, CPI, GDP deflator.
Market structure-Perfect competition, monopoly, oligopoly, duopoly, monophony, duopoly,
Oligopoly.
SEBI, IRDA, NHB –Working & Policies, Money Market & Capital Market, functions of Banks &
Types of accounts, cheques & loans, Mutual Fund, Banking Terminologies.
Science & technology (with current updates).
Indian Geography at a glance (Physical, Regional & Economic)
Current affairs & News reading. Union Budget.
Semester: 2nd Credit Point: 1
Subject: Business Analytics II [BBA – 212] Total Contact Hours: 12
Module 1: Preparing Data
Goal Seek, VLOOKUP, HLOOKUP, Data Consolidation-Preparing Data for Consolidation,
Consolidating Data in the Same Workbook, and Consolidating Data from Different Workbook
Module 2: Data Validation in Excel
Coding of data, Entering Data validation Criteria, Adding Input message, Customizing the error
message, Locating Invalid data within a data validation range, Creating data validation drop-
down lists, Locating cells that have data validation applied, Clearing Validation rules
Module 3: Descriptive statistics
Mean, Median, Mode, Standard Deviation, range, Presenting data through Charts and tables
Complete BBA Syllabus Session 2019 - 22
32 | P a g e Department of BBA, Institute of Engineering & Management
Semester-III
Semester – 3rd Credit Points– 4
Paper: Principles of Management [BBA 301] Total credit hours - 40
Module – 1: Management: Science and Theory – Definition of Management: It’s Nature &
Purpose, Managing: Science or Art, The Evolution of Management Thought (Harold Koontz &
Heinz Weihrich)
Module – 2: Management: Process – Part-1 - The Functions of Management, Managerial
Functions at Different Organizational Levels, Managerial Skills and The Organizational Hierarchy,
The Goals of All Managers and Organizations (Harold Koontz & Heinz Weihrich)
Module – 3 : Management : Process – Part-2 –The Managerial Roles Approach – Interpersonal
Roles, Informational Roles , Decisional Roles , The Systems Approach to The Management
Process, The Systems Model of Management (Harold Koontz & Heinz Weihrich)
Module -4: Essentials of Planning and Management by Objectives: Concept, Types of Plans,
Steps in Planning, Objectives – The nature of objectives, how to set objectives, Evolving Concepts
in Management by Objectives (Harold Koontz & Heinz Weihrich)
Module – 5: Strategies: The Strategic Planning Process, the Portfolio Matrix: A Tool For
Allocating Resources (Business Portfolio Matrix) (Harold Koontz & Heinz Weihrich)
Module -6: Decision Making : The Importance and Limitations of Rational Decision Making ,
Development of Alternatives and Limiting Factor, Evaluation of Alternatives , Selecting an
Alternative (Harold Koontz & Heinz Weihrich)
Module-7: The Nature of Organizing, Entrepreneuring, and Reengineering – Formal and
Informal Organization Organizational Division : The Department, Organizational Level and Span
of Management, Reengineering the organization, Structure and Process of Organizing (Harold
Koontz & Heinz Weihrich)
Module–8: Line/ Staff Authority, Empowerment, and Decentralization – Line/ Staff Concepts
And Functional Authority , Decentralization of Authority – The Nature of Decentralization ,
Different kinds of Centralization , Delegation of Authority, The Art of Delegation (Harold
Koontz & Heinz Weihrich)
Module – 9 : Motivation-1 – An Early Behavioural Model: Mc.Gregor’s Theory X and Y,
Maslow’s Hierarchy of Needs Theory , Herzberg’s Motivation-Hygiene Theory, The Expectancy
Theory of Motivation – The Vroom Theory and Practice (Harold Koontz & Heinz Weihrich)
Complete BBA Syllabus Session 2019 - 22
33 | P a g e Department of BBA, Institute of Engineering & Management
Module-10: Motivation – 2- Goal Setting Theory of Motivation, Special Motivational Techniques
– Money, Other Reward Consideration, Participation, Job Enrichment (Harold Koontz & Heinz
Weihrich)
Module- 11: Leadership; Defining Leadership, Approaches – Trait Approaches to Leadership,
Situation or Contingency Approaches to Leadership – Fedler’s Contingency Approach to
Leadership, Transactional and Transformational Leadership (Harold Koontz & Heinz Weihrich)
Module – 12 : The System and Process of Controlling – The Basic Control Process,
Benchmarking, Control as a Feedback System, Real Time Information and Control Feed-forward
and Preventive Control, The Balanced Scorecard (Harold Koontz & Heinz Weihrich)
Module -13: Control Techniques - Budget as a control device – The concept of Budgeting,
Traditional Non Budgetary Control Devices – Concept of Gantt Chart, PERT (Harold Koontz &
Heinz Weihrich)
Module – 14: Managing Change – Techniques for initiating change, Resistance to change,
Lewin’s Change Management Model.
Books:
Text:
1. Essentials of Management An International and Leadership Perspective : Harold Koontz and
Heinz Weihrich , Edition- ninth, Mc Graw Hill
References:
2. V.S.P Rao & Hari Krishna : Management-Text & Cases, Excel Books.
3. Ramaswami T; Principles of Mgmt., Himalaya Publishing Chandan, JS : Management –
Concepts and Strategies, Vikas Publishing.
4. Robbins, SP: Management, Prentice Hal.
Complete BBA Syllabus Session 2019 - 22
34 | P a g e Department of BBA, Institute of Engineering & Management
Semester – 3rd Credit Points– 4
Paper: Operations and Supply Chain Management [BBA 302] Total credit hours - 40
Module I: Introduction to Production Management
• Meaning, Objectives & Scope of Production Management
• History of Production and Operations Management
• Model of Operations Management
• Production process,
• Types of production process
• Concepts of Productivity
Module II: Production Planning and Control (PPC)
• Nature & Meaning of Production Planning and Control
• Objectives of Production Planning & Control
• Main Functions of Production Planning and Control
Module III: Plant Location and Layout
• Definition, Objectives & Importance of plant location
• Location Decision Process
• Approaches to location choice & selection
• Meaning & objectives of Layout
• Advantages and Functions of Layout
• Principles of Layout,
• Types of Layout,
Module IV: Plant Maintenance and Materials Handling
• Definition and Objectives of Maintenance Management
• Need for Maintenance
• Types of Maintenance
• Total Productive Maintenance (TPM)
• Scope of Material Handling
• Principles of Material Handling
• Types of Materials Handling Equipment
• Selection of good materials handling equipment
Module V: Work Study
• Definition, Objectives, Significance and Procedure of Work Study
• Work Study and Productivity
• Definition, Objectives and Procedure of Method Study
• Motion study
• Objectives and Techniques of Work Measurement
• Time Study & Works Sampling with Numerical Examples
Module VI: Inspection and Quality Control
• Meaning, types and criteria of inspection
• Definition & Characteristics of Quality
• Costs of Quality
Complete BBA Syllabus Session 2019 - 22
35 | P a g e Department of BBA, Institute of Engineering & Management
• Statistical quality control & its significance
• Seven Tools of Statistical quality control
• Basic Control Charts
• Concept of Total Quality Management (TQM) & ISO 9000
• Concept of Six Sigma
Module VII: Introduction to Logistics & Supply Chain Management
• Introduction & Evolution of Logistics Management
• Elements of Logistics Management
• SCM – Present Need
• Evolution of SCM
• Conceptual Model of SCM
• Elements in SCM
• Traditional & Modern SCM Approach
Module VIII: Procurement Management in Supply Chain
• Purchase Management
o Introduction
o Purchasing Cycle
o Types of purchases
o Principles of Purchase
• Inventory Management
o Introduction
o Cost trade-off
o Inventory Models
• Vendor Managed Inventory
o VMI Business Model
o Steps in Setting up VMI
o Benefits of VMI
• Multi-tier Supplier Partnership
Module IX: Demand Management in Supply Chain
• Demand Planning & Forecasting
• Forecasting Methods
• CODP for SCM
• Supply Chain Strategy
• CPFR-Concept & Supply Chain to CPFR
Module X: Information Technology for Supply Chain Management
• IT Application in SCM
• Evolution of SCM Systems
• Benefits of Integrated SCM Systems
• Role of Internet in SCM
• Issues with SCM Systems
Suggested Readings
1. Chari, S.N.: Theory and Problems in Production and Operations Management, McGraw-Hill.
2. Buffa, E.S. and Sarin, R.K: Modern Production and Operations Management, John Wiley.
3. Altekar R.V.: Supply Chain Management – Concepts and Cases, PHI
Complete BBA Syllabus Session 2019 - 22
36 | P a g e Department of BBA, Institute of Engineering & Management
Semester – 3rd Credit Points– 4
Paper: Business Laws [BBA 303] Total credit hours - 40
Module I: INDIAN CONTRACT ACT 1872 [20L]
Elements of contract -Offer and Acceptance - Consideration - Legal capacity -Intention to create
legal relations - Free Consent -Legality of the Object - Possibility of Performance - Void and
Voidable Agreement-Contingent Contract -Discharge of Contract-Indemnity and Guarantee- Quasi
Contract –Bailment and Pledgement - Agency Contract.
Module II: SALE OF GOODS ACT 1930 [5L]
Formation of contracts of sale-Goods and their classification, price -Conditions & Warranties-
Performance the contract of sale - Unpaid seller and his rights-Hire Purchase agreement, Auction
Module III: NEGOTIABLE INSTRUMENT ACT 1881 [5L]
Definition of negotiable instruments- Features-Types of negotiable instruments -Dishonor of a
Negotiable Instrument
Module IV: CONSUMER PROTECTION ACT 1986 [5L]
Concept - Consumer protection Councils -Dispute Redressal Procedures
Module V: COMPANIES ACT 2013 [5L]
Concept -Type of Companies- Steps in formation of a company- Concept and features of AOA,
MOA and Prospectus – Meetings.
Reference:
1. Sen & Mitra: Commercial Law, World Press.
2. Pathak: Legal Aspect of Business, TMH.
3. Tejpal Sheth: Business Law, 3/e, Pearson.
4. Das & Ghosh: Business Regulatory Framework, Ocean Publication, Delhi.
5. Pillai & Bagavathi: Business Law, S Chand
6. Tulsian: Business Law, TMH.
Complete BBA Syllabus Session 2019 - 22
37 | P a g e Department of BBA, Institute of Engineering & Management
Semester – 3rd Credit Points– 4
Paper: Financial Accounting and Tally [BBA 304] Total Contact Hours - 40
Module I: Meaning and Scope of Accounting (8L)
Need, development and definition of accounting, Accounting Principles: GAAP; Accounting
Transactions: Accounting Equation, Journal; Rules of debit and credit; Ledger; Trial Balance; Capital and
Revenue.
Module II: Journal Proper (5L)
Adjustment Entries, Rectification of errors: Rectification of one sided and double sided errors with the effects
of suspense account.
Module III: Depreciation Accounting (7L)
Concept of depreciation; Causes of depreciation; depletion, amortization ; Depreciation accounting;
Methods of recording depreciation; Straight line and diminishing balance method,
Module IV: Provisions and Reserves:(3L)
Preparation of provision for doubtful debt account, provision for discount on Debtors account and provision
for Discount on Creditors account.
Module V: Final Accounts for sole proprietorship business (10L)
Manufacturing account; Trading account; Profit and Loss Account; Balance Sheet; Adjustment entries
Closing stock, outstanding ,prepaid Expenses, Pre received, Depreciation, Provision, Stock lost by Fire,
Goods withdrawal by proprietors ,Free sample
Module VI: Company accounts (7L)
Issue of shares (application, allotment, first call, final call) ,Calls in arrear & forfeiture of shares. Basic
Concept of IFRS.
Module VII: Tally
Laboratory exercises using business accounting software package (Tally 7.2): Purchase and Sales order.
Complete BBA Syllabus Session 2019 - 22
38 | P a g e Department of BBA, Institute of Engineering & Management
Semester – 3rd Credit Points– 3
Paper: Business Environment [BBA 305] Total credit hours - 30
Course Objective: To provide the contemporary issues in the Business Environment and to
facilitate a better-informed Economic System
Module-1 (Introduction) [4 L]
Business Environment: Meaning – Various environments affecting business – Social Economic;
Political and Legal; Culture; Competitive Demographic; Technological and International
environments.
Module-2 (Problems of Growth) [6 L]
Unemployment; Poverty; Regional imbalances; Social injustice; Inflation, Parallel economy;
Industrial sickness.
Module-3 (Social responsibilities of Business) [8 L]
Business and Society: Social responsibilities of Business – Responsibilities to shareholders;
Responsibility to employees; Responsibility to customer; Responsibility to the comm Module;
Responsibility to the Government – Business Ethics – Population –Demographic pattern changes –
Standard of living – Urbanization –Migration.
Module-4 (Role of Government) [6L]
Monetary and fiscal policy; Industrial licensing, Privatization; Devaluation; Export-import policy;
Regulation of foreign investment; Collaborations in the light of recent changes. NITI Ayog.
Module-5 (International Environment :) [6L]
International trading environment; Trends in world trade and the problems of developing
countries; International economic institutions – GATT, WTO, UNCTAD, World Bank, IMF; GSP;
GSTP.
Suggested Readings:
1. Sundaram & Black: The International Business Environment; Prentice Hall
2. P. Chidambaram: Business Environment; Vikas Publishing
3. Dutt R and Sundharam KPM: Indian Economy; S. Chand
4. Misra SK and Puri VK: Indian Economy; Himalaya Publishing
5. K. Aswathappa, Himalaya Publishing House -Essentials of Business Environments -
Complete BBA Syllabus Session 2019 - 22
39 | P a g e Department of BBA, Institute of Engineering & Management
Semester: 3rd Credit Point: 2
Subject: Essential Studies for Professional III [BBA (GS) 301] Total Contact Hours: 2L
Union Budget & Railway Budget- concept of revenue, expenditure & different types of deficit.
Growth & Development of Economy, Sustainable development
Modern History & National Movement at a glance.
Basic knowledge of India’s political divisions and its relation with neighboring countries,
Transportation network of India Special Economic Zone, New Economic Policies (L.P.G. Model),
Indian Agriculture, Industrial Reforms, UNO, international court, security council, general
assembly, secretariats, social and economic council of UNO. International summits and political
economical relationship, Diplomacy powers of Indian leaders, Developed, underdeveloped and
developing countries and policies of world bank and IMF, Current affairs & News reading.
Semester: 3rd Credit Point: 1
Subject: Skill Development for Professionals III [BBA (GS) 381] Total Contact Hours: 2L
Module-1 Quantitative Aptitude
Average- Concept on average, different missing numbers in average estimation, shortcuts & their
application.
Mixture & Allegation – Proportion & mixtures in percentages, populations & liquids, shortcuts & their
application.
Number System- concept of different numbers, remainder theorem, factors.
Time & Work- Basic concept, Different problems & their shortcut tricks. Time & Speed & Tides- concept
of speed, time & Distance, relative speed, formulae & their application. Upstream & Downstream, Pipes &
cistern.
Module-2 Logical ability
1) Syllogism
a) Logical Venn diagram
b) The If Else Statement
2) Puzzles
a) Seating Arrangement
b) Classification
c) Seating Arrangement with Blood relations
3) Machine Input-Output
a) Pattern Based I/O
4) Inequality
a) Coded Inequality, b) Jumbled Inequality, c) Conditional inequality
Module-3 Verbal ability
1) Sentence Corrections
2) Fill the blanks with appropriate words/articles/preposition/verbs/adverbs/conjunction.
3) Reading Comprehension (Moderate Level) from Newspaper.
4) Vocabulary
Complete BBA Syllabus Session 2019 - 22
40 | P a g e Department of BBA, Institute of Engineering & Management
Semester: 3rd Credit Point: 2
Subject: Business Analytics-III [MOOCs (BBA) 321] Total Contact Hours: 12
Module 1: Data Validation in Excel (3L)
Entering Data validation Criteria, Adding Input message, Customizing the error message, Locating
Invalid data within a data validation range, Creating data validation drop-down lists, Locating cells
that have data validation applied, Clearing Validation rules
Module 2: One Sample Hypothesis testing(2L)
Finding confidence limits for a mean using function CONFIDENCE, ZTEST, TDIST, CHIDIST
Module 3: Two Sample Hypothesis testing (2L)
Data analysis tool: Z-test: Two samples for means, TTEST for two samples, Testing two variances:
FTEST, FDIST.
Module 4: Regression Analysis(2L)
Worksheet sheet functions of regression: SLOPE, INTERCEPT, STEYX, FORECAST, TREND,
LINEST, Data analysis output: Tabled output and Graphic output
Module 5: Correlation Analysis (2L)
Scatterplots, Worksheet functions of Correlation: CORREL, PEARSON, RSQ, COVAR, FISHER,
FISHERINV, Data analysis output: Tabled output
Module 6: Excel Dashboards (1L)
What is an Excel Dashboard, Design and Display Principles, How to build excel Dashboards
Semester: 3rd Credit Point: 2
Subject: Artificial Intelligence-I [MOOCs (BBA) 322] Total Contact Hours: 12
Module 1: Introduction To Al and Intelligent Agent (3L)
Overview of Artificial intelligence- Problems of AI, AI technique, Tic - Tac - Toe problem,
Agents & environment, nature of environment, structure of agents, goal based agents, utility
based agents, learning agents.
Module 2: Problem Solving (2L)
Problems, Problem Space & search: Defining the problem as state space search, production
system, problem characteristics, issues in the design of search programs.
Module 3: Search techniques (5L)
Solving problems by searching: problem solving agents, searching for solutions; uniform search
strategies: breadth first search, depth first search, depth limited search, bidirectional search,
comparing uniform search strategies.
Module 4: Knowledge & reasoning (2L)
Knowledge representation issues, representation & mapping, approaches to knowledge
representation, issues in knowledge representation
Complete BBA Syllabus Session 2019 - 22
41 | P a g e Department of BBA, Institute of Engineering & Management
Semester-IV
Semester – 4th Credit Points– 4
Paper: Strategic Management [BBA – 401] Total Contact Hours - 40
Module I: Introduction:
Definition and meaning of strategy & strategic management; Objectives and role of strategic
management; Benefits and importance of strategic management; Causes for failure of strategic
management; the strategic management process
Module II: Strategic Intent - Vision, Mission and Objectives (VMO):
Vision – concept & importance; Mission – concept & relevance; Objectives & goals – concept &
relevance; Components of mission statement, Formulation of mission & objectives and their
specificity; Examples of VMO.
Module III: External Environmental Analysis:
Concept of environment, environmental analysis and appraisal, Need for & component of external
environment analysis; Tools & techniques of environment analysis – PESTEL, ETOP; Porter’s
Five Forces Model
Module IV: Internal Environmental Analysis:
Concept of Internal analysis; Value chain analysis; Factors of internal analysis; Strategic &
Situational Analysis – SWOT Analysis, TOWS Matrix
Module V: Strategic Planning:
Meaning & Stages of Strategic Planning; Corporate goal setting, functional goal setting,
managerial goal setting, positioning organization
Module VI: Strategy Formulation I - Corporate level strategies:
Concept, scope, types and significance of corporate level strategies; Generic Growth/expansion
strategies - characteristics, forms, applicability; Ansoff matrix
Module VII: Strategy Formulation II - Business level strategies:
Concept of business level strategies; Competitive advantage and Core competencies; Cost
leadership, differentiation & focus; Porter's framework of competitive strategies; Concept of SBU
Module VIII: Strategic Analysis & Choice
Concept of strategic analysis and choice; BCG Matrix & GE-Nine Cell Planning grid.
Complete BBA Syllabus Session 2019 - 22
42 | P a g e Department of BBA, Institute of Engineering & Management
Module IX: Implementation of Strategies:
Issues in strategy implementation, Integrating the functional plan and policies; Role of managers,
Leadership, strategic control system & measurement; Strategic Actions - Mergers, Acquisitions &
Diversification
Module X: Strategic Evaluation and Control
Evaluation of strategy and strategic control, Need for strategic evaluation; Criteria for evaluation
and the evaluation process; strategic control process & types of external controls
Suggested Text Book
Kazmi, Azhar: Business Policy and Strategic Management, Tata McGraw Hill
Suggested Readings
1. Pearce & Robinson: Strategic Management AITBS
2. Bhattacharya. and Venkataraman: Managing Business Enterprise: Strategies, Structures and
Systems, Vikas Publishing House
3. Budhiraja, S. B. and Athreya, M. B: Cases in Strategic Management, Tata McGraw Hill
4. Subbarao: Strategic Management, Himalaya Publication
5. Thompson & Strickland: Strategic management Concept & Cases, Tata McGraw Hill,
Semester – 4th Credit Points – 4
Paper: Marketing Management [BBA – 402] Total Contact Hours – 40
Course Contents
Module I: Introduction:
Nature and scope of marketing; Importance of marketing; Marketing concepts – traditional and
modern; Selling vs. marketing; Functions and Evolution of Marketing; Marketing mix
Module II: Marketing environment:
Macro and Micro Environment; SWOT Analysis; PEST Analysis
Module III: Product:
Concept of product, Classification of products, Product Mix; New product development – Meaning
& steps; Product life cycle – concept, stages & strategies involved in PLC
Module IV: Price:
Meaning & Importance of price in the marketing mix; Objectives and Methods of Pricing, Factors
affecting price of a product/service; Discounts and rebates
Complete BBA Syllabus Session 2019 - 22
43 | P a g e Department of BBA, Institute of Engineering & Management
Module V: Distributions Channels:
Concept, role & types of distribution channels; Factors affecting choice of a distribution channel;
Role of Intermediaries; Distribution Channel Management – VMS & HMS
Module VI: Promotion:
Objectives & methods of promotion; Optimum promotion mix; Meaning, objectives &
characteristics of promotion mix elements, Relative merits and limitations of promotion mix
elements
Module VII: Consumer Behavior:
Meaning, nature, scope and significance of consumer behavior; Determinants of consumer
behavior; Consumer decision making process
Module VIII: Industrial Buying Behavior:
Industrial Buying Behavior-Meaning, Characteristics; Differences between Consumer Buying &
Industrial Buying, Factors influencing industrial buyers
Module IX: Segmentation Targeting & Positioning (STP):
Market segmentation – concepts and importance; Bases for market segmentation; Target Market &
Targeting strategies; Positioning – concept & importance; Positioning strategies
Module X: Branding:
Meaning & importance of Brands, Types of Brands, Branding Strategies; Packaging – role and
functions
Suggested Text Book
Saxena, Rajan: Marketing Management, Tata McGraw Hill
Suggested Readings
1. Kotler Philip and Armstrong Gary, Principles of Marketing; Pearson Education
2. Arun Kumar: Marketing Management, Vikas
3. Gandhi, J.C.: Marketing, Tata McGraw Hill
4. Tapan Panda: Marketing Management, Excel Books
5. Ramaswamy, V.S. and S. Namakumari : Marketing Management, Macmillian.
6. B. Ghosh: Fundamentals of Marketing Management, Books & Allied
Complete BBA Syllabus Session 2019 - 22
44 | P a g e Department of BBA, Institute of Engineering & Management
Semester – 4th Credit Points – 4
Paper: Human Resource Management [BBA 403] Total Contact Hours – 40
Strategic Role of Human Resource Management:
Module 1: Nature of HRM, Scope of HRM, Objective of HRM , Importance of HRM, Systems
approach to HRM, HRM and Competitive Advantage, Strategic HRM, Traditional Vs Strategic
HRM, Case Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Module 2 : History of Personnel/Human Resource Management, Evolution of the Concept of
HRM, Personnel Function in Changing Scenario, Traditional Vs Emerging HR Practices, HRM
Line and Staff Aspect, Case Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Human Resource Planning
Module 3: Concept of Human Resource Planning or HRP, Objectives of HRP , Importance of
HRP, Process of HRP, Case Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Module 4: Trend Analysis , Work Load Analysis, Job Analysis , Manpower Inventory Analysis,
Staffing Table, Replacement Chart, Practical Problem Solving
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Employee Administration
Module 5: Definition of Recruitment , Sources of Recruitment, Methods of Recruitment,
Recruitment: Indian Experiences , Case Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Module 6: Definition of Selection, Process of Selection: Selection Test, Types of Selection Test,
Selection Interviews, Types of Interviews, Application Blank , Case Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Module 7: Concept of Training, Need of Training, Training Vs Development, Training Methods,
Case Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Complete BBA Syllabus Session 2019 - 22
45 | P a g e Department of BBA, Institute of Engineering & Management
Module 8: Performance Appraisal – Concept, Objectives, Methods, Essential Characteristics of an
Effective Appraisal, Potential Appraisal, Case Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Module 9: Definition and Concept of Compensation, Nature of Compensation, Objective of
Compensation, Components of Pay Structure in India, Concept of Wage, Characteristics of Wage
Payments, Methods of Wage Payment
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Grievance, Discipline and Industrial Relation
Module 10: Concept Grievance, Model Grievance Procedure, Discipline: Three Interpretations,
Approaches to Discipline, Disciplinary Action, Concept of Industrial Relations, Objective of
Industrial Relations, Approaches to Industrial Relations, Significance of Industrial Relations, Case
Study
(Human Resource Management Text and Cases: V.S.P.Rao) [4L]
Recommended Books:
1.V.S.P. Rao: Human Resource Management,Excel Books
2. Dwivedi: Human Resource Management,Vikas
3. C.S. Venkata Ratnam & B.K. Srivastava : Personnel Management and Industrial Relations, Tata
McGraw Hill.
4. Anjali Ghanekar : Human Resource Management, Everest Publishing
5. A.M. Sheikh : Human Resource Development and Management, S.Chand
6. E.A. Ramaswamy : Managing Human Resources, Oxford University Press
7. M.S. Saiyadain : Human Resource Management, Tata McGraw Hill
Semester – 4th Credit Points – 4
Paper: Cost Accounting [BBA – 404] Total Contact Hours – 40
Module I: Introduction (5L)
Nature and scope of cost accounting; Cost concepts and classification: direct, indirect, Element
wise, function wise, Behaviour wise, sunk cost opportModuley cost: Essentials of a good cost
accounting system: Difference between cost and Management accounting: Concept of Cost Audit.
Preparation of cost sheet & estimation.
Module II: Accounting for Material (12L)
Economic Order Quantity, ABC analysis (selective inventory concept): Concept of Periodic
Inventory & Perpetual inventory, Various stock levels: JIT purchase: Selective methods of
Material control; pricing of material issues - FIFO, LIFO, Weighted average.
Module III Accounting for Labour (5L)
Complete BBA Syllabus Session 2019 - 22
46 | P a g e Department of BBA, Institute of Engineering & Management
Labour cost control procedure; Labour turnover; Idle time and overtime; Methods of wage
payment-time and piece rates; Incentive schemes.
Module IV: Accounting for Overheads (8L)
Absorption, Allocation and apportionment of Overheads: Determination of overhead rates; Under
and over absorption and its treatment, Primary and secondary distribution of overhead.
Module V: Cost Ascertainment: (10L)
Contract Costing; Operating Costing (Transport); Process Costing excluding inter-process profits
and joint and by-products.
Suggested Readings:
1. Basu & Das: Cost & Management Accounting, Rabindra Library.
2. Dr. C.H Sengupta & B. G Chowdhury: Cost and Management Accounting, Dey Book Concern.
3. Bhabatosh Banerjee: Cost Accounting- Theory & Practice, Prentice Hall of India Ltd. New Delhi.
4. M. N Arora: Cost Accounting – Principles and Practice, Vikas Publishing House (P) Ltd.
5. M. Y. Khan, P. K. Jain: Cost Accounting, TMH.
Semester – 4th Credit Points – 3
Paper: Management Information Systems [BBA 405] Total Contact Hours – 40
Module 1: Introduction to Management Information System
(Chapter1 of Management Information System, by C.S.V. Murthy)
1. Introduction to Management Information System
1.1. Basic Components of an Information System
1.2. Classification of MIS
1.3. Definition of Management information System
1.4. MIS understanding
1.5. Role, Impact and Importance of MIS
1.6. MIS characteristics
1.7. MIS objectives
1.8. Elements of MIS
1.9. Systems involving Information in MIS
1.10. Basic Parts of the Organization
1.11. Implications of the Organisational Structure for MIS
Complete BBA Syllabus Session 2019 - 22
47 | P a g e Department of BBA, Institute of Engineering & Management
1.12. Establishing MIS
1.13. Advantages and Disadvantages of MIS
1.14. Organisation in Three Layers
1.15. Decision Types
1.16. Decision -making
1.17. MIS functional area
1.18. Business Information System
1.19. Structure of MIS
1.20. Major areas of Information systems Knowledge Used by business people
Module 2: Computer System and Telecommunication System
(Chapter 2 of Management Information System , by C.S.V. Murthy)
2. Computer System and Telecommunication System
2.1. Network of Computers
2.2. Telecommunications media, channel, software
2.3. Physical Link
2.4. Basic Network Architecture
2.5. Types of Networks
2.6. Types of Data Transmission
2.7. Internet, Intranet and Extranet
Module 3: Data, Information and Database Management
(Chapter 3 of Management Information System , by C.S.V. Murthy)
3. Data, Information and Database Management
3.1. Data
3.2. Information
3.3. Data Processing
3.4. Management of Information
3.5. Nature of the Information
3.6. Manager and Information
3.7. The use of Data
3.8. Data Representation
3.9. Management Information Support for Decision-making
3.10. Information System and Decision-making
3.11. Structured, Programmable Decision
Complete BBA Syllabus Session 2019 - 22
48 | P a g e Department of BBA, Institute of Engineering & Management
3.12. Unstructured, Non-Programmable Decision
3.13. Database and Database Management
3.14. Data Processing System
3.15. Components of DBMS
3.16. Characteristics of DBMS
3.17. Objectives of DBMS
3.18. Components of Database Management System Package
3.19. Major Uses of DBMS
3.20. Schemas and mappings
3.21. Major types of Databases Used by organizations and Users
3.22. Data and its Importance
3.23. Meaning of a Database Management System
3.24. Designing of Databases
3.25. Physical Database Model
3.26. Creating Databases
3.27. Components to a DBMS
3.28. General Function of DBMS
3.29. Data Definition Language
3.30. Data Manipulation Language
3.31. Data Control Language
3.32. Database Administrator
3.33. Hierarchical Data Model
3.34. Network Data Model
3.35. Relational Data Model
3.36. The Server Architecture
Module 4: Information System Concepts
(Chapter 4 of Management Information System, by C.S.V. Murthy)
4. Information System Concepts
4.1. Information System Concept
4.2. Meaning of System
4.3. Definition of System
4.4. Characteristics of a System
4.5. System classification
Complete BBA Syllabus Session 2019 - 22
49 | P a g e Department of BBA, Institute of Engineering & Management
4.6. Need for System Analysis
4.7. Systems Thinking
4.8. System Analyst
4.9. System Development Model
Module 5: Transaction Processing System and Other Systems
(Chapter 6 of Management Information System , by C.S.V. Murthy)
5. Transaction Processing System and Other Systems
5.1. Transaction Processing System(TPS)
5.2. Decision Support System(DSS)
5.3. Executive Information System(EIS)
5.4. Office Automation System(OAS)
Module 6: Knowledge Management
(Chapter 7 of Management Information System , by C.S.V. Murthy)
6. Knowledge Management
6.1. Knowledge
6.2. Knowledge System
6.3. Types of Knowledge System
6.4. Knowledge Management
6.5. Goals of Knowledge Management
6.6. Business Models
6.7. Expert System (ES)
6.8. The structure of Expert System
6.9. Components of Expert System
6.10. Use of Expert System
6.11. Benefits of Expert System
6.12. Limitations of Expert System
6.13. Expert System and Management Science
Module 7: Information System for Business Operations
(Chapter 8 of Management Information System , by C.S.V. Murthy)
7. Information System for Business Operations
7.1. Information System in Business Functions
7.2. Accounting Information System
7.3. Financial Information System
Complete BBA Syllabus Session 2019 - 22
50 | P a g e Department of BBA, Institute of Engineering & Management
7.4. Marketing Information System
7.5. Production Information System
7.6. Personal Information System
7.7. Human Resource Information System
Module 8: Enterprise Resource Planning
(Chapter 9 of Management Information System , by C.S.V. Murthy)
8. Enterprise Resource Planning
8.1. Introduction of ERP
8.2. ERP Technologies
8.3. ERP Implementation
8.4. ERP Applications
8.5. Challenges of ERP
8.6. Objectives of ERP System
Chapter 9: Security Threats and Computer Crimes
(Chapter 14 of Management Information System , by C.S.V. Murthy)
9. Security Threats and Computer Crimes
9.1. Specific Threats
9.2. Computer crimes and Prevention
9.3. Effect of Threat from Computer Crimes
9.4. Hacking
9.5. Cyber Theft
9.6. Internet Security
9.7. Computer Viruses
9.8. Challenges Involved
9.9. Cyber Terrorism
9.10. Card Frauds
9.11. New Phishing attack on Gmail
9.12. Steps to protect Business against Cyber Crime
9.13. Dangers of Digital Cheating on Mobile
Recommended Books:
• Management Information System by C.S. V. Murthy Himalaya Publishing House
Complete BBA Syllabus Session 2019 - 22
51 | P a g e Department of BBA, Institute of Engineering & Management
Semester: 4th Credit Point: 2
Subject: Essential Studies for Professionals - IV [BBA (GS) 401] Total Contact Hours: 20
Module-I
GK & CA with News reading, Union Budget.
Module-II
Permutation & Combination, Probability- basic concepts of probability, different theorems &
applications, binomial, poison & normal Distributions.
Geometry- Concept of different shapes like triangle, quadrilateral, rectangle, square, circle etc.
different theorems & their applications.
Mensuration- Formulae on triangles, square, Rhombus, parallelogram, sphere, circle, cone,
pyramid etc. Application based problem solving. Coordinate Geometry- Locus, Straight lines,
Circle etc.
Semester: 4th Credit Point: 1
Subject: Skill Development for Professionals IV [BBA (GS) 481] Total Contact Hours: 10
Module-I
Data Interpretation level-I
Module-2
Logical ability, Seating Arrangement
a) Circular seating arrangement
b) Square seating Arrangement
c) Line Arrangement
Calendar and Clock
Module-3
Verbal ability, Sentence Corrections, Fill the blanks with appropriate words / articles / preposition
/ verbs / adverbs / conjunction. Reading Comprehension (Advance Level) & Vocabulary.
Complete BBA Syllabus Session 2019 - 22
52 | P a g e Department of BBA, Institute of Engineering & Management
Semester: 4th Credit Point: 1
Subject: Business Analytics IV [MOOCs (BBA) 421] Total Contact Hours: 12
Module 1: Regression Analysis
Worksheet sheet functions of regression: SLOPE, INTERCEPT, FORECAST, TREND,
LINEST, Interpretation of output, Performing regression Using Data analysis in Excel
Module 2: Correlation Analysis
Scatterplots, Worksheet functions of Correlation: CORREL, PEARSON, RSQ, COVAR,
Interpretation of output, Performing Correlation using Data Analysis in excel
Module 3: Introduction to SPSS
Entering and Modifying Data, Defining Variables, Transformation and Selection of data Loading
and Saving files, Running analysis
Module 4: Descriptive statistics in SPSS
Frequency Distributions and Percentile ranks for a Single Variable, Multiple Variables,
Measures of Central Tendency and Measures of Dispersion for a Single group and Multiple
groups
Semester: 4th Credit Point: 1
Subject: Artificial Intelligence II [MOOCs (BBA) 422] Total Contact Hours: 12
Module 1: Adversarial Search(3L)
Games, Optimal Decision in Games, Alpha-Beta Pruning, Stochastic Games
Module 2: Logical Agents(3L)
Knowledge based agents, Logic, Propositional logic, Propositional Theorem
Module 3: First Order Logic(3L)
Syntax and Semantics, Problem using first order logic
Module 4: Classical Planning (3L)
Definition, Algorithm for planning as state-space search, Planning graph,
Complete BBA Syllabus Session 2019 - 22
53 | P a g e Department of BBA, Institute of Engineering & Management
Semester-V
Course code BBA – 501
Course title Entrepreneurship Development & Corporate Social
Responsibilities
Scheme and Credits
L T P S Credits Semester
3 0 1 4 V
Pre-requisite (if any)
Course Objectives:
1. To understand the concept and models of entrepreneurship and intrapreneurship and
characteristics of entrepreneur & intrapreneur to apply the concepts in real life to create a
entrepreneurial mind set
2. To develop familiarity with all the do’s and don’ts of developing entrepreneurship in India
with the help of supporting organizations
3. To make students understand the concept and application of corporate social responsibility
(CSR) and examine the scope and complexity of CSR in the present day societal context
4. To make students understand how corporate social responsibility (CSR) can be
incorporated into strategic business decisions
Course Outcomes (COs):
CO1: Students would be able to understand and appreciate the conceptual inputs of
Entrepreneurship and understand the meaning of entrepreneur & intrapreneur and their
success stories and develop Entrepreneurial mindset
CO2: Students will be able to explore the trends in entrepreneurship development in India &
understand the need & sources of organizational support in developing entrepreneurship
CO 3: Students would be able to understand the concept, characteristics, theories and application
of corporate social responsibility (CSR)
CO 4: Students would be able to understand & analyze the relationship between corporate
strategy and CSR and would be able to demonstrate a multi-stakeholder perspective in
viewing CSR issues.
Complete BBA Syllabus Session 2019 - 22
54 | P a g e Department of BBA, Institute of Engineering & Management
Contents:
Modules Topics Text Book as per
Syllabus CO
Module I:
Understanding
Entrepreneurship
& Developing an
Entrepreneurial
Mindset
Entrepreneur – Meaning, Definition,
Importance, Functions, Competencies or
traits and Types, Advantages of becoming
Entrepreneur
Entrepreneurship:
Lall & Sahai, Excel
Books
Fundamentals of
Entrepreneurship:
Nandan, H., PHI
Fundamentals of
Entrepreneurship:
Mohanty, S.K.,
PHI
CO1
Entrepreneurship- Meaning, Factors
influencing Entrepreneurship, Challenges
before entrepreneurship, Theory of
Effectuation, Entrepreneurship &
Economic Development, Myths about
entrepreneurship
Concept & Importance of Entrepreneur
Innovation in Entrepreneurship, Joseph
Schumpeter’s Innovation theory
Motivation & Entrepreneurial Behavior,
McClelland’s theory of need
Risk-taking Behavior in Entrepreneurship
Women Entrepreneurship
Ethical Entrepreneurship
Social Entrepreneurship
Module II:
Entrepreneurship
Development in
India &
Organization
Assistance
Entrepreneurial Development in India -
History, Objectives, & Stages of Growth,
Target Group
Entrepreneurship:
Lall & Sahai, Excel
Books
Fundamentals of
Entrepreneurship:
Nandan, H., PHI
Fundamentals of
Entrepreneurship:
Mohanty, S.K.,
PHI
CO2
Entrepreneurship Development Programs
Small Scale Industries & Govt. Policy
towards SSI’s & New Ventures,
Industrial Park (Meaning, Features, &
Examples) ,
Special Economic Zone (Meaning,
Features & Examples)
Complete BBA Syllabus Session 2019 - 22
55 | P a g e Department of BBA, Institute of Engineering & Management
Financial, Technical & Marketing
Assistance by Different Agencies
Module III:
Introduction &
Applicability to
CSR
Definition; history of CSR; Importance of
CSR; Concept of charity; Moral and
economic argument of CSR; Role of
stakeholder in CSR; Success and failure
with CSR inabilities; Corporate response
to citizen demand through CSR; Role of
civil society; Role of Govt. towards CSR;
Relation between CSR and corporate
governance; CSR legislation of India;
section-135 of company act-2013; CSR
activities under schedule-vii; Tripple
bottom line principle of CSR.
Corporate Social
Responsibility:
Madhumita
Chatterji
CO3
Module IV: CSR
as Strategic
Business
Development
CSR as strategic business development;
Review of successful corporate initiatives
and challenges of CSR; CASE STUDIES
of major CSR initiatives; International
framework for CSR; Role of NGO; Role
of ILO; Millennium Development
Goals(MDG) ; relationship between CSR
and MDG; UN guiding principles and
CSR policy tools.
Corporate Social
Responsibility:
Madhumita
Chatterji
CO4
Recommended Books:
Text Book:
1. Lall & Sahai : Entrepreneurship, Excel Books
2. Corporate Social Responsibility: Madhumita Chatterji
References:
1. Fundamentals of Entrepreneurship: Nandan, H., PHI
2. Fundamentals of Entrepreneurship: Mohanty, S.K., PHI.
3. Pareek, U & VenkateswaraRao, T: Developing Entrepreneurship – A Handbook on
Systems, Learning Systems, New Delhi.
4. Chakraborty, Tridib: Introducing Entrepreneurship Development, Modern
5. Business Ethics: E. R. Freeman
Complete BBA Syllabus Session 2019 - 22
56 | P a g e Department of BBA, Institute of Engineering & Management
CO-PO Mappings:
Course Outcomes PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
COBBA501.1 2 3 2 3 2
COBBA501.2 2 3 3 3 3
COBBA501.3 2 3 2 3 3 2
COBBA501.4 2 3 2 3 3 2
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 1: Students will develop the capability to assess alternate managerial choices and come
up with optimal solutions.
Competency Indicators
1.1 Demonstrate competence in
understanding the fundamentals of
Entrepreneurship Development &
CSR
1.1.1 Identify the skills & acumen required for a
career by learning the fundamentals and concepts
of entrepreneurship & CSR.
1.1.2 Apply their basic concepts of
entrepreneurship & CSR for developing
entrepreneurial ventures in a sustainable way.
PO 2 : Identification of the nature of a problem area
Students will be able to apply their conceptual understanding of marketing, finance and
human resources in the real world.
Competency Indicators
2.1 Demonstrate an ability to identify
an area that requires problem solving
in entrepreneurship development
2.1.1 Apply the outcomes of concepts with the
current techniques and skills necessary for
entrepreneur to succeed.
2.1.2 Apply by learning the various concept
theories of entrepreneurship and their implications
towards the success of the entrepreneurial venture.
Complete BBA Syllabus Session 2019 - 22
57 | P a g e Department of BBA, Institute of Engineering & Management
2.2 Demonstrate an ability to assess
the business environment and
understand their impact on the
entrepreneurship
2.2.1 To be able to identify the different factors
that influence the designing of entrepreneurial
ventures by successful entrepreneurs
PO 3 : Decision Making Skills
Students will develop decision making skills with the help of analytical and critical thinking
ability
Competency Indicators
3.1 To be able to demonstrate the
different aspects that can get influenced
by the decision taken within the
business.
3.1.1 Capability of implementation of a decision
after proper assessment,
3.1.2 Follow up the changes that are occurring
due to the implementation
PO 6: Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Competency
6.1 Demonstrate the entrepreneurial
mindset and its impact on creating
sustainable business solution
6.1.1 Develop and apply knowledge to create
sustainable business venture.
6.1.2 Identify the relevance and social impact of
entrepreneurial ventures while designing business
plans, strategies and practices
PO 7: Deployable Skill set
Students will develop deployable skills parallel to the chosen functional/ specialized area.
Competency Indicators
7.1 Demonstrating the ability to identify
the nature of a problem in
entrepreneurship development
7.1.1 Acknowledgement of the existence of a
problem & opport Moduley in entrepreneurship
development
7.1.2 Deciding the overall nature of the
entrepreneurship development and its pros &
cons.
7.2 Demonstrating the ability to apply
the learned skill set as and when
7.2.1. Ability to implement the principles of
morality & sustainability in business
Complete BBA Syllabus Session 2019 - 22
58 | P a g e Department of BBA, Institute of Engineering & Management
required to solve problems
PO 8:
Students will develop the capability to demonstrate increased level of sensitivity towards
areas that require ethical and moral addressing during the course of business.
Competency Competency
8.1 Demonstrating a multi-stakeholder
perspective in viewing CSR issues
8.1.1. Ability to compare and contrast the
multiple viewpoints and tradeoffs that exist in the
area of CSR in a sustainable way
Submitted by:
________________________________________ __________________________________
(Name) (Signature & Date)
Received by : Dr. Rabin Mazumder
______________________________ ______________________________
(HOD) (Signature & Date)
Dibyendu Chattaraj & Subrata Basak
Complete BBA Syllabus Session 2019 - 22
59 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA502
Course title PUBLIC SERVICE MANAGEMENT
Contents
Fundamentals of Transportation and Healthcare Management
Scheme and Credits L T P S Credits Semester-
2 1 0 3 V
Pre-requisite (if any) Basic knowledge of Management
Course Objective:
1. To understand the requirements subjective & objective issues of health.
2. To realize the association between economic value of public service management.
3. To learn the tools of serving public.
4. To relate the value of public service in commercial organization.
Course Outcome:
CO 1: Able to understand the relevance of health from personal & global perspective.
CO 2: Apply to realize the role of transportation & health in economic aspect of a nation.
CO 3: Can select appropriate tools for effective result in public and corporate outcome.
CO 4: Can relate the necessity of changing format of commercial organizations.
Course Content:
Modules Serial of Modules Text Book as per
Syllabus
CO
Introduction to
Transport
System
Role of Transportation in Economic
Development, Essential Features of Transport
System, Basic Elements of Transportation and
Logistics, Transport Infrastructure in India,
Multimodal Transportation System.
Kulashrestha, D.K :
Transport
Management in India,
Mittal Publication.
CO1
Complete BBA Syllabus Session 2019 - 22
60 | P a g e Department of BBA, Institute of Engineering & Management
Roadways
Transport &
Railways
Transport
Waterways
Transport &
Airways
Transport
National and State Highways, Road
Transport Operations, Commercial and
Economic Aspects. Railways Infrastructure
and Basic Elements, Commercial and
Economic Aspects of Rail Transport.
Waterways Transport & Airways
Transport- Basic Elements of Water
Transport, Major and Minor Ports of India,
Inland water Transport, Commercial and
Economic Aspects of Water Basic Concept.
Air Traffic Control Management,
Commercial and Economic Aspects of Air
Transport.
Srinivasa, S.R.: A Text
Book of
Transportation
System.
2. Mishra, B and
Choudhuri, P.K. :
Transport Sector in
India
CO2
Introduction to
Health
Health sector in
India
International
health
Basic concepts of health & diseases
(Components of health, Spectrum of
diseases, Epidemiological triad, Concepts
of diseases, Levels of prevention, Disease
intervention, Indicators of health &
disease)
Indian health system, Review of different
committee, National Health Programmes
(Malaria, Leprosy, Dengue, AIDS, Cancer,
NCDs, RCH, NRHM), Current National
Health Policy.
WHO, UNICEF, Rockefeller foundation,
Ford foundation, International Red cross,
CARE. E-health, m-health, Medical
tourism.
Park K Park’s
Textbook of
Preventive and
Social Medicine,
Banarasidas Bhanot
Pub.
CO3
Health service
management
Monitoring & Surveillance, Disparities in
health services, Budgeting, Control, Pricing
& Efficiency, Cost benefit analysis & Cost
effectivity analysis.
Gupta Sumedha : A
Text Book of
Healthcare
Management,
Kalyani Publishers
CO4
Reccomended Books:
1. Srinivasa, S.R. : A Text Book of Transportation System.
2. Mishra, B and Choudhuri, P.K. : Transport Sector in India
3. Kulashrestha, D.K : Transport Management in India, Mittal Publication.
4. De, B.K. : Public Systems Management, New Age International
5. Gupta Sumedha : A Text Book of Healthcare Management, Kalyani Publishers
6. Park K Park’s Textbook of Preventive and Social Medicine, Banarasidas Bhanot Pub.
Complete BBA Syllabus Session 2019 - 22
61 | P a g e Department of BBA, Institute of Engineering & Management
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA502.1 3 2 3 3
BBA502.2 3 2 3 3
BBA502.3 2 3 3 3
BBA502.4 3 3 2 3
3= Strong 2=Average 1=Weak
PO & PI Mapping:
PO 1 : Students will develop the capability to assess alternate managerial choices and come up
with optimal solutions.
Competency Indicators
1.1 Demonstrate competencies in Business
Construction Model & Decision Making
Model
1.2 Demonstrate competencies in evaluation
of each of the alternatives
1.1.1. Ability to take up analytical approach
for problem solving,
1.1.2. Ability to take into consideration
minute details and factors that influences a
business. 1.2.1 Ability to weigh the pros and
cons of each of the alternatives or options
available to a functional area of a business.
PO 2 : Identification of the Nature of a Problem Area
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving.
2.2. Demonstrate an ability to assess the
business environment and understand their
impact on the business.
2.1.1 Ability to contribute towards problem
solving methods,
2.1.2 Understanding a problem or issue
belong to which of the specialized areas
Finance, HR or marketing. 2.2.1 To be able to
identify the different factors that influence the
business.
Complete BBA Syllabus Session 2019 - 22
62 | P a g e Department of BBA, Institute of Engineering & Management
PO 3 : Decision Making Skills
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problem.
3.1.1 Capability of implementation of a
decision after proper assessment,
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2.1 Reaching to a solution and evaluating it
after observing the changes (Case study
method can be implemented)
PO 7 : Deployable Skill set.
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the
course of business.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.1.1 Acknowledgement of the existence of a
problem,
7.1.2 deciding the overall nature of the
problem and its minor details. 7.2.1. Ability
to implement the required knowhow as when
necessity arises.
Submitted by: Dr. Soumik Gangopadhyay
______________________________ _________________________
(Name) (Signature& Date)
Received by : Dr. Rabin Mazumder
______________________________ ______________________________
(HOD) (Signature& Date)
Complete BBA Syllabus Session 2019 - 22
63 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA(MM) 503
Course title Consumer Behavior
Scheme and Credits
L T P S Credits Semester
3 1 0 2 V
Pre-requisite (if any) Fundamental Knowledge of Marketing
Course Objectives:
1. To understand the holistic view of the consumer behavior to apply the concepts to what
customers do in "the real world"
2. To develop familiarity with the advances in consumer research in deciphering consumer
motivation and behavior (pre-purchase, purchase and post purchase), impact of social and
cultural variables on consumption decisions
3. To understand the process, concept & applicability of consumer diffusion of innovation
process
4. To understand Organizational Buying highlighting the concepts & scope
Course Outcomes (COs):
CO1: Students would be proficient and knowledgeable about the various disciplines contribution
in understanding buyer behavior in a holistic manner
CO2: Students would be equipped with knowledge of various models and frameworks to help
understand buyer behavior and align the knowledge with formulation of appropriate
marketing strategies.
CO3: Students would be able to analyze consumer’s behavior and use them in designing
marketing strategies and in enhancing the effectiveness of marketing programs by applying
the concept of diffusion of innovation
CO4: Students would be able to develop & apply the knowledge of and skill in organizational
buying behavior so that they can differentiate it from consumer buying behavior
Complete BBA Syllabus Session 2019 - 22
64 | P a g e Department of BBA, Institute of Engineering & Management
Course content:
Modules Topics Text Book as
per Syllabus CO
Consumer
Behavior -
Concept,
Process &
Models
Understanding Consumer Behavior
Meaning & definition of Consumer Behavior
Marketing concept, societal marketing concept
Disciplines involved in the study of consumer
behaviour, Scope and importance of consumer
behaviour, Factors influencing consumer
behaviour
Leon G
Schiffman&
Leslie Kanuk:
Consumer
Behavior
CO1 &
CO2
Consumer Decision Making
Consumer buying decision making process
Situational influences & the decision making
process
Routinized response, limited and extensive
problem solving behavior, Low/high
effort/involvement decision making
Consumer Behavior Models
Stimulus-Response Model, Black Box Model
Diffusion of Innovation
Concept of Diffusion, Innovation & Consumer
Behavior, Adoption Process & Adopters -
Types & characteristics
Consumer as
an Individual
Consumer Motivation, Consumer Perception
and perceived risk, Consumer Attitudes,
Consumer Learning, Consumer Personality &
Self Image
Leon G
Schiffman&
Leslie Kanuk:
Consumer
Behavior
CO3
Consumer as
a Group
Member
Specially
from Indian
Perspective
Consumer as a part of Social & cultural
Settings
Influence of Groups-Reference groups,
Influence of Culture & Sub-culture
Indian consumer
Diversity in Indian Consumer on the basis of
socio-economic parameters, The rural-urban
divide; Earning & spending patterns of the
Indian consumers
Leon G
Schiffman&
Leslie Kanuk:
Consumer
Behavior
CO3
Complete BBA Syllabus Session 2019 - 22
65 | P a g e Department of BBA, Institute of Engineering & Management
Organization
al Buying
Behavior
Organizational Buying
Concept, Meaning & Characteristics of
Organizational Buying, Differences between
Industrial Markets and Consumer Markets,
Differences between Organizational and
Consumer Buying, Factors influencing
Organizational Buying Behaviour,
Organizational Buying Decision Making
Process
Leon G
Schiffman&
Leslie Kanuk:
Consumer
Behavior
CO4
Recommended Text Books:
Text Book:
1. Leon G Schiffman& Leslie Kanuk: Consumer Behavior
References:
1. Michael Solomon: Consumer Behavior PHI
2. Batra & Kazmi: Consumer Behaviorl, Excel Book
3. Ramanuj Majumder: Consumer Behavior, PHI
CO-PO Mapping:
Course Outcomes PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
COBBA(MM)503.1 3 3 2 3 3
COBBA(MM)503.2 3 3 2 3 3
COBBA(MM)503.3 3 3 2 3 3
COBBA(MM)503.4 3 3 2 3 3
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 1: Assessment of Choices
Students will develop the capability to assess alternate managerial choices and come up with
optimal solutions.
Competency Indicators
1.1 Demonstrate competence in
understanding the fundamentals of
Consumer Behavior
1.1.1 Identify the factors required for a managerial
career by learning the fundamentals and concepts of
consumer behavior.
Complete BBA Syllabus Session 2019 - 22
66 | P a g e Department of BBA, Institute of Engineering & Management
1.1.2 Apply their basic concepts of consumer
behavior for a variety of organizations.
Competency Indicators
PO 2 : Identification of the nature of a problem area
Students will be able to apply their conceptual understanding of marketing, finance and human
resources in the real world.
2.1 Demonstrate various consumer
research based marketing techniques and
skills applicable for business
2.1.1 Apply the outcomes of concepts with the
current techniques and skills necessary for marketing
manager to practice in an organization.
2.1.2 Apply by learning the various consumer
beahavior based concept, theories and their
implications towards sustainability of business.
PO 3 : Decision Making Skills
Students will develop decision making skills with the help of analytical and critical thinking ability
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the
decision taken within the business.
3.1.1 Capability of implementation of a decision
after proper assessment,
3.1.2 Follow up the changes that are occurring due to
the implementation
PO 7: Deployable Skill Set
Students will develop deployable skills parallel to the chosen functional/ specialized area.
Competency Indicators
7.1 Demonstrate how to identify problems
or shortcomings in purchase decision
making process
7.1.1 Identify the consumer purchase decision
making process and its impact on business.
7.1.2 Explain the concept of post purchase evaluation
& its impact on repeat purchase.
7.2 Demonstrating the ability to apply the
learned skill set as and when required to
solve problems
7.2.1. Ability to implement the principles of
consumer behavior
PO 8 Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
Complete BBA Syllabus Session 2019 - 22
67 | P a g e Department of BBA, Institute of Engineering & Management
8.1 Demonstrate concept and skills of
consumer behavior
8.1.1 Identify the concept of consumer behavior to
make better market related decisions and to make
decisions in expected business intricacies..
Submitted by:
______________________________ _______________________________
(Name) (Signature& Date)
Received by : Dr. Rabin Mazumder
______________________________ ____________________________
(HOD) (Signature& Date)
Course code BBA(MM)504
Course title SALES & DISTRIBUTION MANAGEMENT
Contents
Fundamentals of Sales & Distribution Management
Scheme and Credits L T P S Credits Semester-
3 1 0 4 V
Pre-requisite (if any) Basic knowledge of Management
Course Objective:
1. To realize the structure of a sales organization.
2. To identify the tools of sales.
Dibyendu Chattaraj
Complete BBA Syllabus Session 2019 - 22
68 | P a g e Department of BBA, Institute of Engineering & Management
3. To understand different tools of sales
4. To sense the changing formats of sales
Course Outcome:
1. Able to understand the relevance of sales organizations in corporate.
2. Apply sales tools for organizational development.
3. Can select appropriate sales tools for effective outcome.
4. Can relate the necessity of changing format of sales organization.
Course Content:
Modules Serial of Modules Text Book as per
Syllabus
CO
Introduction to
Sales
Management
Nature & scope of personal selling &
sales management, Roles and functions
of a sales manager. Types of selling
situations, Buyer-seller dyad, Theories of
selling, Personal selling process (pre-
approach, approach, presentation,
handling objections, closing a sale,
follow-up).
1. Panda, Sahadev: Sales
& Distribution
Management; OUP
2. Krishna K Havaldar and
Vasant M Cavale: Sales
and Distribution
Management (Text and
Cases), McGraw Hill.
CO1
Planning and
Organizing
Sales Force
Efforts
Strategic planning and sales organization,
Sales department relations, Distribution
Network relations, Sales forecasting,
Sales budget, Sales objectives, Sales
territories and quotas. Quantitative and
qualitative requirements of sales force
planning – determination of sales force
size, Job analysis of sales people.
1. Panda, Sahadev: Sales
& Distribution
Management; OUP
2. Krishna K Havaldar and
Vasant M Cavale: Sales
and Distribution
Management (Text and
Cases), McGraw Hill.
CO2
Recruitment,
Selection,
Training,
Development,
Directing &
Controlling the
Sales Force
Need and purpose of training, Types of
training, Designing a training programme
- ACMEE model. Supervision, Territory
management, Determination of
quota/target, Determination of
compensation of sales force, Leading and
Motivating. Analyses of sales, Costs &
Profitability, Evaluation of sales force
performance.
1. Panda, Sahadev: Sales
& Distribution
Management; OUP
2. Krishna K Havaldar and
Vasant M Cavale: Sales
and Distribution
Management (Text and
Cases), McGraw Hill.
CO3
Complete BBA Syllabus Session 2019 - 22
69 | P a g e Department of BBA, Institute of Engineering & Management
Marketing
Channels
design and
Management
Structure, Functions and advantages,
Types of channel intermediaries –
wholesalers, distributors, stockists, sales
agents, brokers, franchisers, C&F agents,
and retailers. Channel objectives &
constraints, Identification, evaluation and
selection of channel alternatives, Channel
management and conflict. Types of
different retail format. Growth of online
retails.
CO4
Reccomended Books:
1. Panda, Sahadev: Sales & Distribution Management; OUP
2. Pradhan, S : Retailing management, TMH
3. Shapiro, R.L., Stanton, W.J. & Rich, G.A.: Management of Sales Force; TMH
4. Johnson, Kurtz & Scheuing: Sales Management Concept, Practices & Cases; McGraw Hill.
5. Krishna K Havaldar and Vasant M Cavale: Sales and Distribution Management (Text and Cases),
McGraw Hill.
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA 504.1 2 3 3 3
BBA 504.2 3 3 2 3
BBA 504.3 3 2 3 3
BBA 504.4 2 3 3 3
3= Strong 2=Average 1=Weak
PO & PI Mapping:
PO 1: Students will develop the capability to assess alternate managerial choices and come up
with optimal solutions.
Competency Indicators
1.1 Demonstrate competencies in Business
Construction Model & Decision Making
Model
1.1.1. Ability to take up analytical approach
for problem solving,
1.1.2. Ability to take into consideration
Complete BBA Syllabus Session 2019 - 22
70 | P a g e Department of BBA, Institute of Engineering & Management
1.2 Demonstrate competencies in evaluation
of each of the alternatives
minute details and factors that influences a
business. 1.2.1 Ability to weigh the pros and
cons of each of the alternatives or options
available to a functional area of a business.
PO 2 : Identification of the Nature of a Problem Area
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving.
2.2. Demonstrate an ability to assess the
business environment and understand their
impact on the business.
2.1.1 Ability to contribute towards problem
solving methods,
2.1.2 Understanding a problem or issue
belong to which of the specialized areas
Finance, HR or marketing. 2.2.1 To be able to
identify the different factors that influence the
business.
PO 3 : Decision Making Skills
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problem.
3.1.1 Capability of implementation of a
decision after proper assessment,
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2.1 Reaching to a solution and evaluating it
after observing the changes (Case study
method can be implemented)
PO 7: Deployable Skill set.
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the
course of business.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.1.1 Acknowledgement of the existence of a
problem,
7.1.2 Deciding the overall nature of the
problem and its minor details. 7.2.1. Ability
to implement the required knowhow as when
Complete BBA Syllabus Session 2019 - 22
71 | P a g e Department of BBA, Institute of Engineering & Management
necessity arises.
Submitted by: Dr. Soumik Gangopadhyay
______________________________ _________________________
(Name) (Signature& Date)
Received by : Dr. Rabin Mazumder
(HOD) (Signature& Date)
Course code BBA(MM) 505
Course title Brand & Retail Management
Scheme and Credits L T P S Credits Semester-
3 .. 1 4 5
Pre-requisite (if any) ………………………………………………….
Course Objectives: At the conclusion of this course, the successful student will be able to:
1. Define the concepts and explain the purpose of branding & Examine brand concepts in real-life
setting by articulating the context of and the rationale for the application.
2. Describe the process and methods of brand management, including how to establish brand identity
and build brand equity and the process of effective branding strategies.
Complete BBA Syllabus Session 2019 - 22
72 | P a g e Department of BBA, Institute of Engineering & Management
3. Familiarize the students with organized retail and, the value it creates & the strategic and
operational decision-making processes in the organized retail.
4. Relate the supply chain activities which create the value in the organized retail industry
Course Outcome:
CO 1: Understand the fundamental concepts of brand management in developing marketing skills
CO 2: Develop & analyze various Branding Strategies used for the business based on competition,
Brand architecture, Brand hierarchy, Designing brand strategy, New products, Brand extensions
CO 3: Understand the functions of retail business, the dynamic retail environment and exposure to
issues & developments in the retailing industry
CO 4: Understand the key drivers of Retail Market to select a retail store location and including
product pricing.
Course content:
Modules Topic Text Book as per
Syllabus
CO
1 Branding Concepts: Introduction to Brand; Brand
and Branding Basics; Relationship of Brands with
Customers; Building. Successful Brands.
Terms associated with Brands: Understanding
Various Terms; Brand Names and Brand Extensions;
Co-Branding and Corporate Branding; Brand
Associations and Brand Image.
Brand Managemen
t, Principles and
Practices, Kirti
Dutta, Oxford
University Press
CO1
2 Management of Brand: Brand Loyalty; Brand
Relationship; Brand Equity; Brand Management
Brand Selection: Brand and Consumer Buying
Process; Consumer Search for Brand Information;
Issues associated with Effective Brand Name; Added
Values Beyond Functionalism; Brand Personality;
Branding to make Tangible the Intangible.
Brand Managemen
t, Principles and
Practices, Kirti
Dutta, Oxford
University Press
CO2
3 Introduction to Retail Management: Introduction to
Retailing, Growth and importance, Strategic Retail
Planning. Retail Organization, Models and Theory of
Retail Development, Retail Formats.
Managing Retail,
Piyush Kumar
Sinha & Dwarika
Prasad Uniyal
CO3
Complete BBA Syllabus Session 2019 - 22
73 | P a g e Department of BBA, Institute of Engineering & Management
Retail operations: Category & Merchandize
management, Visual Merchandizing, Store operations,
IT in Retail, Supply chain innovations.
4
Retail Market Segmentation: Introduction, the
benefits of market segmentation, Targeting &
Positioning, Criteria for effective market
segmentation, Dimensions for segmentation, Market
Targeting: Choosing the segments to focus, Customer
profile.
Indian Retail Scenarios: Characteristics of Indian
retail consumers, Category share in Indian Retail
Spending. Major Indian Retailers, Major Challenges:
Supply Chain, Infrastructure and Major Competition:
The unorganized sector.
Managing Retail,
Piyush Kumar
Sinha & Dwarika
Prasad Uniyal
CO4
Recommended Books:
Text Book:
1. Brand Management, Principles and Practices, Kirti Dutta, Oxford University Press
2. Managing Retail, Piyush Kumar Sinha & Dwarika Prasad Uniyal
References:
1. Retailing Management: Text and Cases, Swapna Pradhan, McGrawHill.
2. The New Strategic Brand Management: Advanced Insights and Strategic Thinking, Jean-Noël
Kapferer, Kogan.
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO8
BBA_505_1 3 - 1 2 2
BBA_505_2 3 2 - 3 1
BBA_505_3 3 3 2 - 3
BBA_505_4 3 3 2 3 2
3= Strong 2=Average 1=Weak
Complete BBA Syllabus Session 2019 - 22
74 | P a g e Department of BBA, Institute of Engineering & Management
PO & PI Mapping:
PO 1: Students will develop the capability to assess alternate managerial choices and come up
with optimal solutions.
Competency Indicators
1.1 Demonstrate competence in understanding
the fundamentals of Brand Management
1.1.1 Apply knowledge of the nature and
processes of branding and brand management.
1.1.2 Evaluate the scope of brand
management activity across the overall
organizational context and analyze how it
relates to other business areas.
PO 2: Students will be able to apply their conceptual understanding of marketing, finance and
human resources in the real world.
Competency Indicators
2.1 Demonstrate an ability to identify factors
affecting the growth of brand
2.1.1 Categorize the key issues in managing a
brand portfolio and making strategic brand
decisions.
2.1.2 Illustrate and justify brand development
decisions.
PO 3 : Students will develop decision making skills with the help of analytical and critical
thinking ability.
Competency Indicators
3.1 Demonstrate the branding strategies for
effective use in marketing
3.1.1 Understand the Branding Concepts and
develop their marketing skills.
3.1.2 Develop various Branding Strategies
used for the business based on competition.
PO 6 : Communication skills will be enhanced in Synchronization with the functioning of the
business application
Competency Indicators
6.1 Demonstrate the brand commutation
process
6.1.1 Identify the best brand communication
Method and its impact among the customers.
6.1.2 Explain the Brand Equity and Evaluate
the performance of various Brands
Complete BBA Syllabus Session 2019 - 22
75 | P a g e Department of BBA, Institute of Engineering & Management
PO 8: Students will develop the capability to demonstrate increased level of sensitivity
towards areas that require ethical and moral addressing during the course of business.
Competency Indicators
8.1 Demonstrate techniques required for
successfully establish Brand sustainability
brands and extensions.
8.1.1 Identify the roles of manager in
problem solving and promotion in their
profession.
8.1.2 Identify the social impact of branding,
co-branding, and re-branding on target groups
and society at large.
Submitted by : Dr. Dipak Saha
______________________________ ___________________________
(Name) (Signature & Date)
Received by : Dr. Rabin Mazumder
______________________________ ______________________________
(HOD) (Signature & Date)
Complete BBA Syllabus Session 2019 - 22
76 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA(HR) 503
Course title Human Resource Planning
Scheme and Credits L T P S Credits Semester-
3 0 1 0 4 5th
Pre-requisite (if any) Basic knowledge of Human Resource Management
Course Objectives:
1. To enable the students to understand the importance of Planning in the field of Human
Resource Management and to study techniques of HR-forecasting
2. To enable students to study the concept of Human Resource Information System, Job Analysis,
HR Audit , HR Accounting and also enable them to understand their importance
3. To enable students to understand the importance of Career Planning, Succession Planning and
their importance in organizational and personal life
4. To enable students to apply their knowledge of Human Resource Planning in the different fields
of Human Resource Management
Course Outcome:
CO 1: Students will be able to understand the fundamental concept of Human Resource Planning
and its importance in the practical world
CO 2: Students will be able to identify, define and solve Human Resource Planning related
problems with the concept of HRIS, HR Audit, HR Accounting and other areas
CO 3: Students will understand the contemporary issues and will get some wider exposure with
respect to Career Planning and Succession Planning
CO 4: Ensuring overall development of students by applying the knowledge of Human Resource
Planning in the different fields of Human Resource Management
Course content:
Modules Topic Text Book as per
Syllabus
CO
Complete BBA Syllabus Session 2019 - 22
77 | P a g e Department of BBA, Institute of Engineering & Management
Module 1
Basic Concept – Brief idea about Human
Resource Planning or HRP, Importance of HRP,
Objectives of HRP , Process of HRP,
Responsibility for HRP, Limitation of HRP, How
to do Effective HRP, Case Study
Forecasting – Concept of forecasting, Types of
forecasting, Techniques of forecasting - Trend
Analysis , Work Load Analysis, Markov Analysis
, Manpower Gap Analysis, Job Analysis ,
Manpower Inventory Analysis, Staffing Table,
Replacement Chart, Practical Problem Solving
Human Resource
Management Text
and Cases: V.S.P.
Rao, Excel Books
CO1
Module 2
Human Resource Information System –
Concept and Procedures, Case Study and
Preparation of HRIS for an organization
Job Analysis - Job Analysis - Concepts, Process,
Job Description, Job Specification, Limitations;
Job Evaluations – Concepts, Methods, Limitations,
Case Study
Measurement of Human Resource Planning-
HR Audit and HR Accounting.
Human Resource
Management Text
and Cases: V.S.P.
Rao, Excel Books.
CO2
Module 3
Career Planning – Concept of Career Planning,
Career Anchor, Career Path, Career Goal, Career
Development and Career counselling, Career
Stages, How do people choose career, Career
Planning vs human Resource Planning, Process of
Career Planning
Succession Planning – Concept of succession
planning, Replacement Chart
Human Resource
Management Text
and Cases: V.S.P.
Rao, Excel Books
CO3
Module 4
Application of HRP in Different Areas –
Recruitment, Redundancy, Training , Career Plan
Human Resource
Management Text
and Cases: V.S.P.
Rao, Excel Books
CO4
Recommended Books:
Text Book:
1. Human Resource Management Text and Cases: V.S.P. Rao, Excel Books.
2. Essentials of Human Resource Management: T.N.Chhabra & Monica S. Chhabra : Sun India’s
Publication.
References:
1. Essentials of HRM and Industrial Relations by P. Subba Rao: Himalaya Publication House.
2. Human Resource Management by Gary Dessler and Biju Varrkey: Pearson Publication.
Complete BBA Syllabus Session 2019 - 22
78 | P a g e Department of BBA, Institute of Engineering & Management
3. The Manpower Planning Handbook by Bennison, M. & Casson, J.: McGraw Hill Publication
4. Planning Corporate Manpower by Bell, D. J.: Longman
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(HR)503 CO1 3 2 2 2
BBA(HR)503 CO2 3 3 3 2
BBA(HR)503 CO3 3 3 2 2
BBA(HR)503 CO4 3 3 3 2
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 2 : Students will be able to apply their conceptual understanding of marketing, finance and
human resources in the real world
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving
2.1.1 Ability to contribute towards problem
solving methods
2.1.2 Understanding a problem or issue belong
to which of the specialized areas Finance, HR or
marketing.
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business
2.2.1 To be able to identify the different
factors that influence the business
PO 3 : Students will develop decision making skills with the help of analytical and critical
thinking ability.
Competency Indicators
3.1 To be able to demonstrate the different
aspects
that can get influenced by the decision taken
within the business.
3.1.1 Capability of implementation of a decision
after proper assessment
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problems.
3.2.1 Reaching to a solution and evaluating
it after observing the changes (Case study
method can be implemented).
PO 6 : Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
6.1 Demonstration of the ability to identify gaps 6.1.1. Continuation of Professional development
Complete BBA Syllabus Session 2019 - 22
79 | P a g e Department of BBA, Institute of Engineering & Management
in a business strategy, and to be able to close
these gaps.
and observation skills.
6.1.2. Using rational approach towards an
issue.
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.2.1. Ability to study the changes in
preferences of customers.
6.2.2. Study in the changes in political &
technological environment.
PO 7: Students will develop deployable skills parallel to the chosen functional/specialized area.
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.1.1 Acknowledgement of the existence of a
problem
7.1.2 deciding the overall nature of the problem
and its minor details.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Submitted by : Dr. Saikat Chakrabarti & Prof. Lavanya Deepika Tigga
(Name) (Signature& Date)
Received by : Dr. Rabin Mazumder
_____________________________ ______________________________
(HOD) (Signature& Date)
Complete BBA Syllabus Session 2019 - 22
80 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA(HR)504
Course title Human Resource Development
Scheme and Credits L T P S Credits Semester-
3 0 1 0 4 5.
Pre-requisite (if any) Basic knowledge of Human Resource Management
Course Objectives:
1. To enable students to study and understand the basic concept of Human Resource Development
and Training
2. To enable students to understand the practical applications of training in terms of preparing
Training Budget and Evaluating Training Programme.
3. To enable students to understand the concept and different techniques of Management
Development Programme (MDP)
4. To enable students to understand the different concept of specialized training and their application
Course Outcome:
CO 1: Students will be able to understand the fundamental concept of Human Resource
Development and Training and their importance in the practical world
CO2. Students will be able to identify, define and solve real-life problems like Preparation of
training Budget and Evaluation of Training Programme
CO3: Students will be able to identify the differences between general training programmes and
MDPs and will also be able to apply different techniques of MDPs as the case may be
CO4. Students will understand the contemporary issues and will get some wider exposure with
respect to the global perspective and ensuring overall development of students
Course content:
Modules Topic Text Book as
per Syllabus
CO
Module 1
Module -1: Basic Concept of Human Resource
Development : Meaning, Scope , Importance and
Purpose of HRD
Module-2 : Concept of Training - Introduction,
Human Resource
Management
Text and Cases:
V.S.P. Rao,
CO1
Complete BBA Syllabus Session 2019 - 22
81 | P a g e Department of BBA, Institute of Engineering & Management
concept of training , objectives of training, need of
training , concept of development , difference between
training and development, case study
Module –3: Types of Training - Induction training,
supervisory training , apprenticeship training,
managerial training, workers’ education programme ,
practical application
Module – 4: Method of Training – On-the-job training
and off-the-job training, difference between On-the-job
training and off-the-job training, some important
training methods - Lecture Method,
case study method, role-playing method, management
games, practical assignment methods, brainstorming.
Excel Books
Module 2
Training Evaluation Methods: The Kirkptrick Four-
Level Approach, Kaufman’s Five Levels of Evaluation
of Training Impact, The CIRO Approach to Evaluate
Training Impact, and The Philip’s Five Level ROI
Framework to Evaluate Training.
Training Budget and Training Calendar– Concept,
Practical - preparation of training budget and training
calendar, Selection of key resource persons for a
training.
Human Resource
Management
Text and Cases:
V.S.P. Rao,
Excel Books
CO2
Module 3
Management Development Programme – Concept of
MDP, Objectives, Steps of MDP, Case Study
MDP Techniques: Job rotation, assistant to position,
project on board, classroom, hands-on, MDP audit ,
Practical Session on preparation of a questionnaire to
identify the MDP needs of an organization
Human Resource
Management
Text and Cases:
V.S.P. Rao,
Excel Books
CO3
Module 4
Specialized Training: E-learning, HRIS, CBT, OBEL,
Managerial Grid Training, Sensitivity Training,
Practical: Designing an OBEL for the executives of an
organization
Emerging Areas: Green HRM, Work-life-balance,
competency mapping, multi skilling, and knowledge
employee, learning organization.
Career Development : Concept of Career
Development, Individual Career Development and
Organizational Career Development, Career
Management
Human Resource
Management
Text and Cases:
V.S.P. Rao,
Excel Books
CO4
Recommended Books:
Text Book:
1. Human Resource Management Text and Cases: V.S.P. Rao, Excel Books
2. Essentials of Human Resource Management by T.N. Chhabra , Monica S. Chhabra : Sun India
Publication
Complete BBA Syllabus Session 2019 - 22
82 | P a g e Department of BBA, Institute of Engineering & Management
References:
1. Essentials of HRM and Industrial Relations by P. Subba Rao: Himalaya Publication House
2. Human Resource Management by Gary Dessler and Biju Varrkey: Pearson Publication
3. Personnel Management Text & Cases by C.B. Memoria and S.V. Gankar : Himalaya Publication House
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(HR)504 CO1 3 2 2 3
BBA(HR)504 CO2 3 3 3 2
BBA(HR)504 CO3 3 3 2 3
BBA(HR)504 CO4 3 3 2 3
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 2 : Students will be able to apply their conceptual understanding of marketing, finance and human
resources in the real world
Competency Indicators 2.1. Demonstrate an ability to identify an area
that requires problem solving 2.1.1 Ability to contribute towards problem
solving methods
2.1.2 Understanding a problem or issue belong to
which of the specialized areas Finance, HR or
marketing
2.2 Demonstrate an ability to assess the business
environment and understand their impact on the
business
2.2.1 To be able to identify the different
factors that influence the business
PO3: Students will develop decision making skills with the help of analytical and critical thinking
ability.
Competency Indicators 3.1 To be able to demonstrate the different aspects
that can get influenced by the decision taken
within the business.
3.1.1 Capability of implementation of a decision
after proper assessment
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2 To be able to demonstrate the optimal solution
or close to an optimal solution to a given
managerial problems
3.2.1 Reaching to a solution and evaluating
it after observing the changes (Case study
method can be implemented
PO 6 : Students will be able to integrate functional areas of management for planning, implementation
and control of business decisions.
Competency Indicators 6.1 Demonstration of the ability to identify gaps
in a business strategy, and to be able to close these
gaps.
6.1.1. Continuation of Professional development
and observation skills.
6.1.2. Using rational approach towards an
issue.
6.2 Demonstrate the identification of changing 6.2.1. Ability to study the changes in preferences
Complete BBA Syllabus Session 2019 - 22
83 | P a g e Department of BBA, Institute of Engineering & Management
trends in a business and operation of the
functional areas accordingly.
of customers.
6.2.2. Study in the changes in political &
technological environment.
PO 7: Students will develop deployable skills parallel to the chosen functional/specialized area.
Competency Indicators 7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.1.1 Acknowledgement of the existence of a
problem
7.1.2 deciding the overall nature of the problem
and its minor details.
7.2 Demonstrating the ability to apply the learned
skill set as when required.
7.2.1. Ability to implement the required knowhow
as when necessity arises.
Submitted by : Dr. Saikat Chakrabarti & Prof. Lavanya Deepika Tigga
Received by: Dr. Rabin Mazumder
__________________________ ______________________________
(HOD) (Signature& Date)
Course code BBA(HR) 505
Course title Employee Compensation and Administration
Scheme and Credits L T P S Credits Semester-
3 0 1 0 4 5
Pre-requisite (if any) Basic knowledge of Human Resource Management
Course Objectives:
1. To enable the students to understand the importance of Employee compensation in the field of
Human Resource Management and to study the process and techniques of Job evaluation
2. To enable students to study the concept of pay rates, pay structures, choices in designing
compensation system and also enable them to understand their importance
3. To enable students to understand the importance of Wage policies, fixation and regulation of
wages and their importance in organizational and personal life
4. To enable students to apply their knowledge of Employee Compensation, incentives and fringe
benefits in the different fields of Human Resource Management
Complete BBA Syllabus Session 2019 - 22
84 | P a g e Department of BBA, Institute of Engineering & Management
Course Outcome:
CO 1: Students will be able to understand the fundamental concept of Job evaluation and its
importance in Employee compensation and administration and practical world
CO 2: Students will be able to identify, define and solve Employee compensation related problems
with the concept of Pay rates, Pay structures, choices in designing compensation system and other
areas
CO 3: Students will understand the contemporary issues and will get some wider exposure with
respect to fixation and regulation of wages and wage policies.
CO 4: Ensuring overall development of students by applying the knowledge of Compensation,
incentives, fringe benefits in the different fields of Human Resource Management
Course content:
Modules Topic Text Book as per Syllabus CO
Module 1
Concept of Job Evaluation, Process of Job
evaluation, Job evaluation methods, Case
Study.
Human Resource
Management Text and
Cases: V.S.P. Rao, Excel
Books
CO1
Module 2
Introduction to Compensation Administration,
Determining Pay rates, Components of pay
structure in India, factors influencing
compensation levels, choices in designing a
compensation system, Managerial
compensation, Case Study.
Human Resource
Management Text and
Cases: V.S.P. Rao, Excel
Books
CO2
Module 3
Wage and Salary Administration, Wage policy
in India, Fixation and regulation of wages,
wage differentials, Methods of wage payment.
Human Resource
Management Text and
Cases: V.S.P. Rao, Excel
Books
CO3
Module 4
Incentive plans, Individual Incentives, Team
based incentive plans, Organization Wide
incentive plans, and incentive schemes for
indirect workers, Fringe Benefits.
Human Resource
Management Text and
Cases: V.S.P. Rao, Excel
Books
CO4
Recommended Books:
Text Book:
1. Human Resource Management Text and Cases: V.S.P. Rao, Excel Books
References:
1. Compensation Management by Dipak Kumar Bhattacharyya
2. Compensation Management, Text and Cases, Excel Books by Tapomoy Deb
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(HR)505 CO1 3 2 2 2
BBA(HR)505 CO2 3 3 3 2
BBA(HR)505 CO3 3 3 2 2
BBA(HR)505 CO4 3 3 3 2
Complete BBA Syllabus Session 2019 - 22
85 | P a g e Department of BBA, Institute of Engineering & Management
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 2 : Students will be able to apply their conceptual understanding of marketing, finance and
human
resources in the real world
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving
2.1.1 Ability to contribute towards problem
solving methods
2.1.2 Understanding a problem or issue belong
to which of the specialized areas Finance, HR or
marketing
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business
2.2.1 To be able to identify the different
factors that influence the business
PO 3 : Students will develop decision making skills with the help of analytical and critical
thinking ability
Competency Indicators
3.1 To be able to demonstrate the different
aspects
that can get influenced by the decision taken
within the business.
3.1.1 Capability of implementation of a decision
after proper assessment
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problems
3.2.1 Reaching to a solution and evaluating
it after observing the changes (Case study
method can be implemented)
PO 6 : Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
6.1 Demonstration of the ability to identify gaps
in a business strategy, and to be able to close
these gaps.
6.1.1. Continuation of Professional development
and observation skills.
6.1.2. Using rational approach towards an
issue.
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.2.1. Ability to study the changes in
preferences of customers.
6.2.2. Study in the changes in political &
technological environment.
PO 7 : Students will develop deployable skills parallel to the chosen functional/specialized area.
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.1.1 Acknowledgement of the existence of a
problem
7.1.2 deciding the overall nature of the problem
Complete BBA Syllabus Session 2019 - 22
86 | P a g e Department of BBA, Institute of Engineering & Management
and its minor details.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Submitted by : Prof. Lavanya Deepika Tigga Prof. Dr. Saikat Chakrabarti
______________________________
(Name) (Signature& Date)
Received by : Dr. Rabin Mazumder
______________________________ ______________________________
(HOD) (Signature& Date)
Course Code BBA(FM) 503
Course Title Direct Taxation
Contents
Fundamentals of Direct Taxation.
Scheme and Credits L T P S Credits Semester
4 0 0 0 4 V
Pre-requisite (if any) Basic knowledge of Commerce
Course Objectives:
1. To make the students understand the basic concepts, definitions and terms related to direct
taxation.
2. To make the students understand the concept of residential status thus making them
understands the scope of total income for an assessee with different kinds of residential status.
Complete BBA Syllabus Session 2019 - 22
87 | P a g e Department of BBA, Institute of Engineering & Management
3. To make students understand the various heads under which income can be earned in India. To
make students understand the procedure for computation of income under various heads
namely income from salaries, house property, business/ profession, capital gains and income
from other sources.
4. To make the students determine the net total taxable income of an assessee after reducing the
deductions from the gross total income earned from all or any of the five heads of income and
also to compute tax based on slab rates.
Course Outcome:
CO 1: Students will be able to demonstrate progressive learning of various tax issues and tax forms
related to individuals.
CO 2: Students will demonstrate progressive learning in the elements of managerial decision making,
including planning, directing and controlling activities in a business environment.
CO 3: Students will learn relevant managerial accounting career skills, applying both quantitative and
qualitative knowledge to their future careers in business.
CO 4: Students will demonstrate progressive affective domain development of values, including but
not limited to receiving and responding to: the role of accounting in society, business ethics,
environmental and global societal sustainability, and/or career opportunities. In advanced
accounting courses beyond the introductory level, affective development will also progress to
the valuing and organization levels.
Course Content:
Modules Topics Text Book as per
Syllabus
CO
Basic Concepts
and Definitions
under IT Act
a. Assesse, Previous year,
Assessment year, Person,
Income, Sources of income,
Heads of income, Gross total
income, Total income,
Maximum marginal rate of tax,
Tax Evasion, Tax avoidance,
Tax planning.
b. Residential Status and
Incidence of Tax of Individual.
c. Agricultural Income - Concept.
• Singhania V.K., and
Singhania K, Direct
Tax Law and
Practice, Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
CO1
a. Income from Salaries. • Ahuja and Gupta,
Direct Taxes Law
CO3
Complete BBA Syllabus Session 2019 - 22
88 | P a g e Department of BBA, Institute of Engineering & Management
Heads of Income
and Provisions
governing Heads
of Income
b. Income from House Property.
c. Profits and Gains of Business
and Profession - Concept.
d. Capital Gains - Meaning and
types of capital assets, basic
concept of transfer, cost of
acquisition, cost of
improvement and indexation,
computation of STCG and
LTCG.
e. Income from Other Sources -
Concept.
and Practice,
Bharat.
• Singhnia V.K. and
Singhania K, Direct
Tax Law and
Practice, Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
Deductions from
Gross Total
Income
Deductions from Gross Total
Income - Basic concepts,
deductions u/s 80C, 80CCC,
80D, 80DD, 80E, 80G, 80TTA,
80U.
• Singhania V.K., and
Singhania K, Direct
Tax Law and
Practice, Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
CO2
Basis of charge
excluding deemed
dividend
a. Set off and Carry Forward of
Losses, Mode of set off and
carry forward, inter source and
inter head set off.
b. Computation of GTI.
• Singhania V.K., and
Singhania K, Direct
Tax Law and
Practice, Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
CO4
Recommended Books:
Text Book:
1. Singhania V.K., and Singhania K, Direct Tax Law and Practice, Taxmann.
2. Sengupta, C.H., Direct & Indirect Taxes, Dey Book Concern.
References:
1. Ahuja and Gupta, Direct Taxes Law and Practice, Bharat.
2. Lal and Vashist, Direct Taxes, Pearson.
Complete BBA Syllabus Session 2019 - 22
89 | P a g e Department of BBA, Institute of Engineering & Management
CO-PO Mapping
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(FM) 503 - CO1 3 3 2 2
BBA(FM) 503 - CO2 3 2 3 3
BBA(FM) 503 - CO3 3 2 3 3
BBA(FM) 503 - CO4 2 3 3 3
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 2: Identification of the Nature of a Problem Area
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving.
2.2 Demonstrate an ability to assess the business
environment and understand their impact on the
business.
2.1.1 Ability to contribute towards problem
solving methods,
2.1.2 Understanding a problem or issue belongs to
which of the specialized areas- Finance, HR or
marketing.
2.2.1 To be able to identify the different factors
that influences the business.
PO3: Decision Making Skills
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problem
3.1.1 Capability of implementation of a decision
after proper assessment,
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
PO 6: Integration of Functions
Competency Indicators
Complete BBA Syllabus Session 2019 - 22
90 | P a g e Department of BBA, Institute of Engineering & Management
6.1 Demonstration of the ability to identify
gaps in a business strategy, and to be able to
close these gaps.
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.1.1. Continuation of Professional development
and observation skills,
6.1.2. Using rational approach towards an issue.
6.2.1. Ability to study the changes in preferences
of customers and
6.2.2. Study in the changes in political &
technological environment.
PO 7: Deployable Skill set
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.2 Demonstrating the ability to apply the learned
skill set as when required.
7.1.1 Acknowledgement of the existence of a
problem,
7.1.2 Deciding the overall nature of the problem
and its minor details.
7.2.1. Ability to implement the required knowhow
as when necessity arises.
Submitted by: Prof. Arkaprava Chakrabarty
______________________________ ______________________________
(Name) (Signature & Date)
Prof. Ajanta Ghosh
______________________________ ______________________________
(Name) (Signature & Date)
Received by: Dr. Rabin Mazumder
_____________________________ _____________________________
(HOD) (Signature & Date)
Complete BBA Syllabus Session 2019 - 22
91 | P a g e Department of BBA, Institute of Engineering & Management
Course Code BBA(FM) 504
Course Title Financial Management
Contents
Fundamentals or basic concepts of Financial Management.
Scheme and Credits L T P S Credits Semester
4 0 0 0 4 V
Pre-requisite (if any) Basic knowledge of Financial Management
Course Objective:
1. To provide an
in-depth view of the process in financial management of the firm.
2. To develop
knowledge on the allocation, management and funding of financial resources.
3. To improve
students’ understanding of the time value of money concept and the role of a financial
manager in the current competitive business scenario.
4. To enhance
student’s ability in dealing short-term dealing with day-to-day working capital decision; and
also longer-term dealing, which involves major capital investment decisions and raising
long-term finance.
Course Outcome:
CO 1: Students will be able to demonstrate progressive learning of various tools used to analyse the
financial position of a firm.
CO 2: Students will demonstrate progressive learning in the elements of managerial decision making,
including planning, directing and controlling activities in a business environment.
CO 3: Students will learn relevant managerial accounting career skills and will be able to apply both
quantitative and qualitative knowledge to appraise practical situations.
CO 4: Students will demonstrate progressive affective domain development of values, appraise short
term and long term decisions regarding major capital investments and raising finances in the
Complete BBA Syllabus Session 2019 - 22
92 | P a g e Department of BBA, Institute of Engineering & Management
most optimum manner in real life scenarios.An overall idea of these concepts will enable the
students to operate efficiently in a practical world which will help them in becoming financial
analysts of the future.
Course Content:
Modules Serial of Modules Text Book as per
Syllabus
CO
Meaning and
Scope of
Financial
Management
&
Capital
Budgeting
a. P
rofit vs. wealth maximization;
financial functions – investment,
financing, and dividend decisions.
b. T
ime value of money;
Compounding and Discounting
techniques, concept of Annuity
and Perpetuity, Payback period ,
Accounting rate of return, net
present value, Internal rate of
return. Profitability Index.
• Khan M.Y. and
Jain P.K.:
Financial
Management -
Text and
Problems, TMH.
CO
1
Cost of
Capital
&
Working
Capital
Management
a. Significance of cost of capital;
Calculating cost of debt;
Preference shares, equity capital,
and retained earnings; Combined
(weighted) cost of capital.
b. Nature of working capital,
Significance of working capital,
Operating cycle and determinants
of working capital requirements.
• Khan M.Y. and
Jain P.K.:
Financial
Management -
Text and
Problems, TMH.
• Kar S and Bagchi
N; Financial
Management –
Dey Book
Concern.
CO
4
Leverage
a. Operating and Financial Leverage,
Effects on Profit, Indifference
Point Analysis, EBIT-EPS
Analysis.
• Khan M.Y. and
Jain P.K.:
Financial
Management -
Text and
Problems, TMH.
CO
3
Capital Structure a. Designing optimum capital
structure; Different theories. (NI,
• Kar S and Bagchi
N; Financial
CO2
Complete BBA Syllabus Session 2019 - 22
93 | P a g e Department of BBA, Institute of Engineering & Management
Decision
&
Concept of
Dividend Factors
NOI &MM).
b. Determinants of dividend, Walter,
Gordons, MM.
Management –
Dey Book
Concern.
Recommended Books:
• Khan M.Y. and Jain P.K.: Financial Management - Text and Problems, TMH.
• Prasanna Chandra: Financial Management - Theory and Practice, TMH.
References:
• Pandey I.M.: Financial Management, Vikas Publishing House.
• Saha, Tapas Ranjan: Basic Financial Management, World Press.
• Kar S and Bagchi N; Financial Management – Dey Book Concern.
CO & PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(FM)
504 - CO1
3 2 2 3
BBA(FM)
504 – CO2
2 3 2 2
BBA(FM)
504 – CO3
2 3 2 2
BBA(FM)
504 – CO4
2 2 3 2
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 2: Identification of the Nature of a Problem Area
Competency Indicators
2.1. Demonstrate an ability to identify an area 2.1.1 Ability to contribute towards problem
Complete BBA Syllabus Session 2019 - 22
94 | P a g e Department of BBA, Institute of Engineering & Management
that requires problem solving.
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business.
solving methods,
2.1.2 understanding a problem or issue belong
to which of the specialized areas- Finance, HR
or marketing.
2.2.1 To be able to identify the different factors
that influence the business.
PO3: Decision Making Skills
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the
decision taken within the business.
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problem.
3.1.1 Capability of implementation of a
decision after proper assessment.
3.1.2 Follow up the changes that are
occurring due to the implementation.
(situation analysis methods can be of use)
3.2.1 Reaching to a solution and evaluating it
after observing the changes (Case study
method can be implemented).
PO 6: Integration of Functions
Competency Indicators
6.1 Demonstration of the ability to identify
gaps in a business strategy, and to be able to
close these gaps.
6.2 Demonstrate the identification of
changing trends in a business and operation
of the functional areas accordingly.
6.1.1. Continuation of Professional
development and observation skills,
6.1.2. Using rational approach towards an
issue.
6.2.1. Ability to study the changes in
preferences of customers and
6.2.2. Study in the changes in political &
technological environment.
PO 7: Deployable Skill set
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the
course of business.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.1.1 Acknowledgement of the existence of a
problem,
7.1.2 Deciding the overall nature of the problem
and its minor details.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Complete BBA Syllabus Session 2019 - 22
95 | P a g e Department of BBA, Institute of Engineering & Management
PO 8: Moral Sensitivity
Competency Indicators
To Demonstrate the ability to identify that
there is a moral dilemma.
8.2 Demonstration of the ability to solve the
moral dilemma.
8.1.1. The ability to identify the confusion or
the dilemma that is in existence
8.2.1. Ability to select the best path that will
serve to a bigger interest of the stakeholders and
the society
Submitted by: Prof. Arkaprava Chakrabarty
______________________________ ______________________________
(Name) (Signature & Date)
Prof. Ajanta Ghosh
_____________________________ ______________________________
(Name) (Signature & Date)
Received by: Dr. Rabin Mazumder
______________________________ ______________________________
(HOD) (Signature & Date)
Course Code BBA(FM) 505
Course Title Financial Institutions and Markets
Contents
Fundamentals or basic concepts of Indian Financial Systems and
Financial Market Operations.
Scheme and Credits L T P S Credits Semester
Complete BBA Syllabus Session 2019 - 22
96 | P a g e Department of BBA, Institute of Engineering & Management
4 0 0 0 4 V
Pre-requisite (if any) Basic knowledge of Financial Markets.
Course Objective:
1. To interpret a variety of financial systems, how they operate, who uses them and their role in
economies, including financial and economic parameters and evaluate the historical development
of regulations and supervision of financial markets for both bank based and market based systems;
2. To assess and test the theoretical concepts underlying money and capital markets;
3. To assess information related to financial issues in a global context with an emphasizes on
the advantages and complexity of being international;
4. In the context of financial markets, integrate ethical and sustainable reasoning in analyses,
evaluations and decisions
Course Outcome:
CO 1: Students will be able to demonstrate progressive learning of various financial system,who
operates them and their role in economies of a country
CO 2: Students will demonstrate progressive learning in the elements of money market and capital
market and learn practical means of raising funds from the same.
CO 3: Students will learn relevant managerial skills to effectively operate in the financial markets
CO 4: Students will demonstrate progressive affective domain development of values, sustainable
reasoning and will develop a fair idea about the financial instruments, markets and services.
Modules Serial of Modules Text Book as per Syllabus CO
Financial
System and Its
Components
a. Meaning, Significance and Role of the
Financial System; Components of the
Financial System; The structure of
Indian Financial System.
• Khan, M. Y., Indian
Financial System-Theory
and Practice, TMH.
CO1
Financial
Markets
c. Money Market: Functions and
Instruments; Role of Central Bank;
Indian Money Market: An Overview,
Call Money Market, Treasury Bills
• Khan, M. Y., Indian
Financial System-Theory
and Practice, TMH.
• Nayak and Sana, Indian
CO2
Complete BBA Syllabus Session 2019 - 22
97 | P a g e Department of BBA, Institute of Engineering & Management
Market, Commercial Paper (CP)
Market, Certificate of Deposit (CD)
Market; Concepts- Repo, Reverse
Repo.
d. Capital Market: Functions and
Instruments; Primary and Secondary
Markets- Functions and inter-
relationship, Methods of New Issues;
Indian debt market and equity market;
Market Intermediaries- Brokers, Sub-
Brokers; Role of Stock Exchanges in
India.
Financial System, Rabindra
Library.
Financial
Institutions
a. Commercial banking: Functions of
Commercial Banks, Credit creation
by commercial banks and its
limitations; Reserve bank of India:
Functions, Credit Control and
Monetary Policy; Development of
Financial Institutions in India
(NABARD, EXIM, IDBI, SIDBI,
RRB, LIC) Mutual Funds: Concept of
Mutual Fund Non-Banking Financial
Companies (NBFCs): Concept.
• Khan, M. Y., Indian
Financial System-Theory
and Practice, TMH.
• Nayak and Sana, Indian
Financial System, Rabindra
Library.
CO3
Financial Services c. Merchant Banks: Functions and Role,
SEBI Regulations; Credit Rating:
Objectives and Limitations, SEBI
Regulations; Credit Rating
Institutions and their functions.
• Nayak and Sana, Indian
Financial System, Rabindra
Library.
CO4
Recommended Books:
• Nayak and Sana, Indian Financial System, Rabindra Library.
• Basu, A, Mazumdar, D, Datta S., Indian Financial System, ABS
References:
• Khan, M. Y., Indian Financial System-Theory and Practice, TMH.
• Majumder S., Indian Financial System.
CO & PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(FM) 505 - CO1 3 2 2 2
BBA(FM) 505 – CO2 3 2 3 2
BBA(FM) 505 – CO3 3 3 2 3
BBA(FM) 505 – CO4 2 2 3 2
Complete BBA Syllabus Session 2019 - 22
98 | P a g e Department of BBA, Institute of Engineering & Management
PO & PI Mapping:
PO 2: Identification of the Nature of a Problem Area
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving.
2.2 Demonstrate an ability to assess the business
environment and understand their impact on the
business.
2.1.1 Ability to contribute towards problem
solving methods,
2.1.2 understanding a problem or issue belong to
which of the specialized areas- Finance, HR or
marketing.
2.2.1 To be able to identify the different factors
that influence the business.
PO3: Decision Making Skills
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problem
3.1.1 Capability of implementation of a decision
after proper assessment,
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
PO 6: Integration of Functions
Competency Indicators
6.1 Demonstration of the ability to identify
gaps in a business strategy, and to be able to
close these gaps.
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.1.1. Continuation of Professional development
and observation skills,
6.1.2. Using rational approach towards an issue.
6.2.1. Ability to study the changes in preferences
of customers and
6.2.2. Study in the changes in political &
technological environment.
PO 7: Deployable Skill set
Competency Indicators
Complete BBA Syllabus Session 2019 - 22
99 | P a g e Department of BBA, Institute of Engineering & Management
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.2 Demonstrating the ability to apply the learned
skill set as when required.
7.1.1 Acknowledgement of the existence of a
problem,
7.1.2 Deciding the overall nature of the problem
and its minor details.
7.2.1. Ability to implement the required knowhow
as when necessity arises.
Submitted by: Prof. Arkaprava Chakrabarty
______________________________ ______________________________
(Name) (Signature & Date)
Prof. Ajanta Ghosh
______________________________ ______________________________
(Name) (Signature & Date)
Received by:
______________________________ _____________________________
(HOD) (Signature & Date)
Complete BBA Syllabus Session 2019 - 22
100 | P a g e Department of BBA, Institute of Engineering & Management
Course code MOOCs(BBA) 521
Course title Business Analytics - V
Scheme and Credits L T P S Credits Semester-
1 0 1 0 2 V
Pre-requisite (if any) Basic knowledge of statistics
Course Objectives:
1. To enable the students to identify which statistical test they need to perform for categorical
variables in SPSS
2. To enable the students to identify which statistical test they need to perform when the variables
are categorical and continuous in SPSS
3. To enable the students to perform correlation test in SPSS
4. To enable the students to perform regression test in SPSS
Course Outcome:
CO 1: Students will be able to recall and use SPSS to perform analysis between categorical
variables.
CO 2: Students will be able to recall and use SPSS to perform analysis between categorical and
continuous variables.
CO 3: Students will be able to recall and use SPSS to perform analysis between continuous
variables using correlation.
CO 4: Students will be able to recall and use SPSS to perform analysis between continuous
variables using regression.
Course content:
Modules Topic Text Book as per
Syllabus
CO
Module 1: Analyzing
Data between
categorical variables
Analyzing data using Crosstabs,
Running Chi-square test
Keith McCormick,
Jesus Salcedo, SPSS for
dummies, Wiley
CO1
Module 2: Analyzing
Data between
Working with Compare means
dialog box, running Independent-
samples t-test, running summary
Keith McCormick,
Jesus Salcedo, SPSS for
CO2
Complete BBA Syllabus Session 2019 - 22
101 | P a g e Department of BBA, Institute of Engineering & Management
categorical and
continuous variables
independent-sample t-test dummies, Wiley
Module 3: Analyzing
Data between
continuous variables
Viewing relationships between
variables, running the bivariate
procedure
Keith McCormick,
Jesus Salcedo, SPSS for
dummies, Wiley
CO3
Module 4: Analyzing
Data between
continuous variables
Running the linear regression
procedure, making predictions.
Keith McCormick,
Jesus Salcedo, SPSS for
dummies, Wiley
CO4
Recommended Books:
Text Book:
1. Keith McCormick, Jesus Salcedo, SPSS for dummies, Wiley
References:
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
MOOCs(BBA)521 CO1 2 2 2 3
MOOCs(BBA)521 CO2 2 3 3 2
MOOCs(BBA)521 CO3 2 3 3 2
MOOCs(BBA)521 CO4 2 2 3 3
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 1 : Students will develop the capability to assess alternate managerial choices and come up
with optimal solutions.
Competency Indicators
1.1 Demonstrate competencies in Business
Construction Model & Decision-Making
Model
1.1.1. Ability to take up analytical approach
for problem solving,
1.1.2. Ability to take into consideration
minute details and factors that influences a
business.
1.2 Demonstrate competencies in evaluation
of each of the alternatives
1.2.1 Ability to weigh the pros and cons of
each of the alternatives or options available to
a functional area of a business.
PO 3 : Students will develop decision making skills with the help of analytical and critical
thinking ability
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.1.1 Capability of implementation of a
decision after proper assessment
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
Complete BBA Syllabus Session 2019 - 22
102 | P a g e Department of BBA, Institute of Engineering & Management
methods can be of use)
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problems
3.2.1 Reaching to a solution and evaluating
it after observing the changes (Case study
method can be implemented)
PO 4: Communication skills will be enhanced in Synchronization with the functioning of the
business analytics algorithms.
Competency Indicators
4.1 To Demonstrate the ability to make
effective business communication.
4.1.1. Ability to choose appropriate words
when making verbal communication,
4.1.2. To be able to select proper language
and words when making written
communication.
4.2 To Demonstrate the ability to pursue
stakeholders and enhancing the convincing
skills.
4.2.1. Ability to present oneself groomed
properly and uses formal gestures with
appropriate body language.
PO 7: Students will develop deployable skills parallel to the chosen functional/specialized
area.
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the
course of business.
7.1.1 Acknowledgement of the existence of a
problem
7.1.2 deciding the overall nature of the
problem and its minor details.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Submitted by : Prof. Lavanya Deepika Tigga
______________________________ ______________________________
(Name) (Signature& Date)
Received by :
________Dr. Rabin Mazumder____ ______________________________
(HOD) (Signature& Date)
Complete BBA Syllabus Session 2019 - 22
103 | P a g e Department of BBA, Institute of Engineering & Management
Semester-VI
Course code BBA 601
Course Title Business Research Methods
Scheme and Credits L T P S Credits Semester-
3 0 0 3 6th
Pre-requisite (if any) Descriptive statistics & probability
Course Objectives:
1. To familiarize students with basic of research and the research process.
2. To help students in conducting research work and making research reports.
3. To identify various sources of information for literature review and data collection.
4. To write a research report and thesis & research proposal
Course Outcome:
CO 1: Ability to understand root notion and significance of Research
CO 2: Ability to learn and prepare data for research
CO 3: Ability to analyse and conduct hypothesis tests
CO 4: Ability to interpret results and present report.
Course content:
Modules Serial of Modules Text Book as per Syllabus CO
Module 1 Introduction to Business
research
Research process
Research Design
1. Research Methodology: Methods
And Techniques – C.R.Kothari, New
Age International Publishers
CO1
Module 2 Measurement & Scaling
Questionnaire design
Collection of data
Data analysis
1. Research Methodology: Methods
And Techniques – C.R.Kothari, New
Age International Publishers
2. Statistical Methods – N.G.Das
(Vol I & II), Tata MacGraw-Hill.
CO2
Module 3 Sampling design
Methods of estimation
Testing of Hypothesis
1. Research Methodology: Methods
And Techniques – C.R.Kothari, New
Age International Publishers
2. Statistical Methods – N.G.Das
CO3
Complete BBA Syllabus Session 2019 - 22
104 | P a g e Department of BBA, Institute of Engineering & Management
(Vol I & II), Tata MacGraw-Hill.
Module 4 Data Interpretation
Importance of interpretation
Report writing
1. Research Methodology: Methods
And Techniques – C.R.Kothari, New
Age International Publishers
CO4
Recommended Books:
Text Book:
1. Research Methodology: Methods and Techniques – C.R.Kothari, New Age International
Publishers
References:
1. Statistical Methods – N.G.Das (Vol I & II), Tata MacGraw-Hill.
CO-PO Mapping:
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
COBBA301.1 2 3 3 3
COBBA301.2 2 3 3 3
COBBA301.3 2 3 3 3
COBBA301.4 2 3 3 3
PO & PI Mapping:
PO1: Assessment of Choices
Competency Indicators
1.1. Demonstrate competencies in Business
Construction Model & Decision- Making Model
1.1.1. Ability to take up analytical approach for
problem solving
1.1.2. Ability to take into consideration minute
details and factors that influences a business.
PO3: Decision Making Skills
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.1.1 Capability of implementation of a decision
after proper assessment,
3.1.2 Follow up the changes that are occurring
due to the implementation
PO6: Integration of Functions
Competency Indicators
6.1 Demonstration of the ability to identify gaps
in a business strategy, and to be able to close
these gaps.
6.1.1. Continuation of Professional
development and observation skills,
6.1.2. Using rational approach towards an issue.
Complete BBA Syllabus Session 2019 - 22
105 | P a g e Department of BBA, Institute of Engineering & Management
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.2.1. Ability to study the changes in
preferences of customers and
PO7: Deployable Skill set
Competency Indicators
7.2. Demonstrating the ability to apply the
learned skill set as when required.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Submitted by :
______________________________ ______________________________
(Name) (Signature & Date)
Received by :
______________________________ ______________________________
(HOD) (Signature & Date)
Course code BBA(MM)602
Course title Advertising & Sales Promotion
Scheme and Credits L T P S Credits Semester
4 0 0 4 VI
Pre-requisite (if any) Fundamental Knowledge of Marketing
Course Objectives:
1. To introduce students to the communication concepts and concepts of advertising as a part of
promotion mix tools with a view to enabling them to plan, create and implement good
advertising
2. To explore, judge and evaluate the creative aspects of advertising in general and advertising
appeal, advertising campaign & advertising media in particular in their role in advertisement
3. To conceptualize the roles being played by the advertising agencies and to evaluate the impact
of advertising
4. To introduce students to the concepts of sales promotion, theories, strategies, methods tools
with a view to enabling them to frame effective sales promotion programs
Course Outcomes (COs):
CO1: Students would be proficient and knowledgeable about the various concepts of
communication & advertising and its relation to Integrated Marketing Communication in a
holistic manner
CO2: Students would be equipped with knowledge of various models and frameworks to
understand advertising campaign and advertising media
Complete BBA Syllabus Session 2019 - 22
106 | P a g e Department of BBA, Institute of Engineering & Management
CO3: Students would be able to analyze the role of advertising agencies in designing
advertisement and would be able to explore the various social, economic & legal aspects of
advertising with special reference to India
CO4: Students would be able to develop & apply the knowledge of and skill in developing &
evaluating effective sales promotion programs
Course content:
Modules Topics Text Book as
per Syllabus CO
Communi
cation &
Advertising
Communication:
• Concepts, Nature, Features, Objectives,
Importance of communication
• Types of Communication, Advantages &
Disadvantages
• Communication Process – Concepts, Elements
of the Communication Process,
• Application of the Communication process in
Marketing, Steps to develop effective
Marketing Communication
• Communication process models
• Concept of Integrated Marketing
Communication
Advertising as Communication Mix Element:
• Nature, scope & purpose of Advertising
• Functions and types of advertising
• Difference with Sales Promotion
• Role of advertising in Indian economic and
social development
• Economic and Social Implications of
Advertising
• Advertising process – an overview;
• DAGMAR approach
• Advertising budget, establishment and
allocation, budgeting approaches.
Advertising and
Sales
Promotion, by
Kazmi and
Batra, Excel
Books
CO1
Creative
Aspects of
Advertising
& Media
Creative Aspects of Advertising:
• Advertising appeals – concepts, types & roles
• Advertisement copy, Its components and types,
Copy writing, headlines, illustration, message;
Preparing an effective advertising Copy
• Advertising Campaign – concepts, types &
planning, illustrations
Advertising and
Sales
Promotion, by
Kazmi and
Batra, Excel
Books
CO2
Complete BBA Syllabus Session 2019 - 22
107 | P a g e Department of BBA, Institute of Engineering & Management
• The importance of creativity in advertising
Advertising Media:
• Types of media; Characteristics, merits &
Demerits of different types of media
• Media planning and scheduling
• Selection of Media Category. Their reach,
frequency & impact, Cost and other factors
influencing the choice of Media.
• Role of media
• Digital Media & Advertising
Advertising
Strategy &
Impact of
Advertising
Advertising Agency:
• Concept, Types, Roles, Functions,
Organization and Importance
• Relationship with clients, advertising
department;
• Selection Of Advertising Agency
Impact of Advertising
• Measuring advertising effectiveness –
Evaluation & Methods
• Legal and ethical aspects of advertising
• Regulation of advertising in India, ASCI
Advertising and
Sales
Promotion, by
Kazmi and
Batra, Excel
Books
CO3
Sales
Promotion
Sales Promotion:
• Meaning, nature, and functions;
• Importance of sales promotion & its role in
marketing
• Limitation of sales promotion;
• Forms of sales promotion: Consumer oriented,
Trade oriented & Sales force oriented sales
promotion
• Sales Promotion Schemes:
• Developing & evaluating sales promotion
programs,
• Integration of Sales Promotion with advertising
Advertising and
Sales
Promotion, by
Kazmi and
Batra, Excel
Books
CO4
Recommended Text Books:
Text Book:
1. Advertising and Sales Promotion, by Kazmi and Batra, Excel Books
References:
1. Advertising Management, by Batra, Myers and Aaker, 5th Edition, PHI
2. Advertising: Principles and Practice, by Wells, Burnett and Moriarty, Pearson
Complete BBA Syllabus Session 2019 - 22
108 | P a g e Department of BBA, Institute of Engineering & Management
3. Advertising Management: Concepts and Cases by Manendra Mohan, TMH Education
4. Advertising & Promotion- An Integrated Marketing Communications Perspective, George
Belch, Michael Belch & Keyoor Purani, TATA McGraw Hill
CO-PO Mapping:
Course Outcomes PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
COBBA(MM)603.1 3 3 2 3 3 1 3 1
COBBA(MM)603.2 3 3 2 1 3 2 3 1
COBBA(MM)603.3 3 3 2 1 2 3 3 3
COBBA(MM)603.4 3 3 2 3 2 3 3 1
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 1: Assessment of Choices
Students will develop the capability to assess alternate managerial choices and come up
with optimal solutions.
Competency Indicators
1.1 Demonstrate competence in
understanding the fundamentals of
Communication & Advertising
1.1.1 Identify the knowledge & skills required
for a managerial career by learning the
fundamentals and concepts of Communication &
Advertising
1.1.2 Apply their basic concepts of
Communication & Advertising for a variety of
organizations.
Competency Indicators
PO 2: Identification of the nature of a problem area
Students will be able to apply their conceptual understanding of marketing, finance and
human resources in the real world.
2.1 Demonstrate various consumer
research based advertising techniques
and skills applicable for business
2.1.1 Apply the outcomes of concepts with the
current techniques and skills necessary for
advertising professional to practice in an
organization.
2.1.2 Apply by learning the Advertisement based
concept, theories and their implications towards
growth of business.
PO 3: Decision Making Skills
Students will develop decision making skills with the help of analytical and critical
thinking ability
Competency Indicators
3.1 To be able to demonstrate the
different aspects that can get influenced
by the decision taken within the
3.1.1 Capability of implementation of a decision
after proper assessment & evaluation of
advertising strategies,
Complete BBA Syllabus Session 2019 - 22
109 | P a g e Department of BBA, Institute of Engineering & Management
advertising field.
3.1.2 Follow up the changes that are occurring
due to the implementation of advertising plans &
programs
PO4: Communication Skills
Communication skills will be enhanced in synchronization with the functioning of the
business analytics algorithms.
Competency Indicators
4.1. To Demonstrate the ability to make
effective business communication.
4.1.1. Ability to choose appropriate words when
making verbal communication,
4.1.2. To be able to select proper language and
words when making written communication.
PO5: Team Work
Students will develop the capability of functioning efficiently within the teams
Competency Indicators
5.1. To understand Group Formation
and Group Cohesiveness in advertising
planning
5.1.1. Ability to understand the objective of the
group and deciding a common goal while
planning & developing advertisement.
5.2. To be able to demonstrate the
importance of adjustment and the
importance of concentrating other
group members’ opinion.
5.2.1. The ability to apply the behavioral science
when functioning within the group to develop
advertisement and sales promotion schemes .
PO 6: Integration of Functions
Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
6.1 Demonstrate concept and skills of
holistic view of Integrated Marketing
Communication
6.1.1 Identify the concept of Integrated
Marketing Communication to make better
market related decisions and to make decisions
in expected business intricacies.
PO 7: Deployable Skill Set
Students will develop deployable skills parallel to the chosen functional/ specialized area.
Competency Indicators
7.1 Demonstrate how to identify
problems or shortcomings in preparing
advertising plan and media plan
7.1.1 Identify the advertisement process and
media planning process and its impact on
business.
7.2 Demonstrating the ability to apply
the learned skill set as and when
required to solve promotional problems
7.2.1. Ability to implement the principles of
advertisement
PO 8: Moral Sensitivity
Students will develop the capability to demonstrate increased level of sensitivity towards
Complete BBA Syllabus Session 2019 - 22
110 | P a g e Department of BBA, Institute of Engineering & Management
areas that require ethical and moral addressing during the course of business.
Competency Indicators
8.1. To Demonstrate the ability to
identify that there is a moral dilemma.
8.1.1. The ability to identify the confusion or the
dilemma that is in existence in advertising field.
8.2. Demonstration of the ability to
solve the moral dilemma.
8.2.1. Ability to select the best path that will
serve to a bigger interest of the stakeholders and
the society by demonstrating ethical advertising.
Submitted by: Dibyendu Chattaraj
______________________________ _______________________________
(Name) (Signature& Date)
Received by :
______________________________ ____________________________
(HOD) (Signature& Date)
Course code BBA(MM)603
Course title SERVICES MARKETING
Contents
Marketing of Service Product
Scheme and Credits L T P S Credits Semester-
3 1 0 4 IV
Pre-requisite (if any) Basic knowledge of Marketing Management
Complete BBA Syllabus Session 2019 - 22
111 | P a g e Department of BBA, Institute of Engineering & Management
Course Objective :
1. To enable the students to understand the fundamental concepts of service product
marketing.
2. To understand the process of designing a service.
3. To make strategic relevance of the service marketing mix.
4. To able to analyze the quality aspect of a service delivery.
Course Outcome:
1. Can able to understand the impact of service marketing decisions.
2. Can select appropriate decision making tool and apply it in a given situation to
lead teams.
3. Can leverage use of tools for the service strategic design process
4. Can apply strategies for service product development.
Course Content:
Modules Serial of Modules Text Book as per
Syllabus
CO
Fundamen
tals of
Services
Introduction, Need and scope of service
marketing, Reasons for growth of
services, Contribution to economy,
Different types of service sectors –
traditional and new, Trends in service
sector, Definition, Characteristics of
services, Tangibility continuum,
Marketing mix for services - product,
price, place, promotion, physical
evidence, people & process
1. Apte Govind, Services
Marketing, Oxford
2. Verma, H.V. : Services
marketing, Pearson
CO
1
Consumer
bahaviour
& strategic
planning
Service Experience- moments of truth,
customer needs, expectations,
perceptions, zone of tolerance,
customer satisfaction, understanding
the differences among customers,
Understanding the customer and
competition, Positioning of services,
Service triangle concept, Creating
service product, Customer value
hierarchy, Flower of service, Service
1. Haksever, C., Render, B.,
Russel, R., Murdick, R.:
Service Management and
Operations; Pearson
2. Gronroos, C.: Services
management and
marketing; Wiley
CO
2
Complete BBA Syllabus Session 2019 - 22
112 | P a g e Department of BBA, Institute of Engineering & Management
product mix, Branding service products
Designing,
Managing
Services
Foundations of pricing, How service
prices are different, Approaches to
pricing, Designing service delivery
system, Service blue Printing,
Strategies for matching capacity &
demand, Physical evidence,
Servicescapes- types and role, customer
response to environment, Critical
importance of service employees,
Problems and difficulties of boundary-
spanning roles.
1. 1. Lovelock, C., Wirtz, J. &
Chatterjee, J.: Services
Marketing; Pearson
Education
2. 2. Rao, K.R.M.: Services
Marketing, Pearson
Education Srinivasan R.:
Services Marketing; PHI
3.
CO
3
Service
Quality
Service quality, Integrated Gap model -
to identify and correct quality
problems, Measuring and improving
service quality, Strategies for
delivering service quality through
people, Service leadership and culture.
Nature and characteristics of financial,
hospitality, health-care, educational &
professional, logistics, entertainment
services and their respective marketing
mix analysis.
1. Zeithaml,V.A., Bitner, M
J, Grembler, D.D. & Pandit,
A.: Service Marketing;,
TMH
CO4
Reccomended Books:
1. Apte Govind, Services Marketing, Oxford
2. Verma, H.V. : Services marketing, Pearson.
3. Haksever, C., Render, B., Russel, R., Murdick, R.: Service Management and Operations;
Pearson
4. Gronroos, C.: Services management and marketing; Wiley
5. Lovelock, C., Wirtz, J. & Chatterjee, J.: Services Marketing; Pearson Education
6. Rao, K.R.M.: Services Marketing, Pearson Education Srinivasan R.: Services Marketing;
PHI
7. Zeithaml,V.A., Bitner, M J, Grembler, D.D. & Pandit, A.: Service Marketing;, TMH.
CO-PO Mapping:
Complete BBA Syllabus Session 2019 - 22
113 | P a g e Department of BBA, Institute of Engineering & Management
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA 604.1 3
2 3 3
BBA 604.2 3 3
2 3
BBA 604.3 3 3 3 3
BBA 604.4
3 3 3 3
3= Strong 2=Average 1=Weak
PO & PI Mapping:
Competency Indicators
PO1: Assessment of Choices
1.1. Demonstrate competencies in
Business Construction Model &
Decision- Making Model
1.2. Demonstrate competencies in
evaluation of each of the
alternatives
1.1.1. Ability to take up analytical approach for
problem solving,
1.1.2. Ability to take into consideration minute
details and factors that influences a
business.
1.1.3. Ability to weigh the pros and cons of each
of the alternatives or options available to a
functional area of a business.
Competency Indicators
PO 3 : Decision Making Skills
3.1. To be able to demonstrate the
different aspects that can get influenced
by the decision taken within the business.
3.2. To be able to demonstrate the
optimal solution or close to an optimal
solution to a given managerial problem.
3.1.1. Capability of implementation of a decision
after proper assessment.
3.1.2. Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2.1 Reaching to a solution and evaluating it after
observing the changes (Case study method can be
implemented)
Competency Indicators
PO5: Team Work
5.1. To understand Group Formation and
Group Cohesiveness
5.1.1. Ability to understand the objective of the
group and deciding a common goal.
Complete BBA Syllabus Session 2019 - 22
114 | P a g e Department of BBA, Institute of Engineering & Management
5.2. To be able to demonstrate the
importance of adjustment and the
importance of concentrating other group
members’ opinion.
5.2.1. The ability to apply the behavioral science
when functioning within the group.
PO6: Integration of Functions
6.1. Demonstration of the ability to
identify gaps in a business strategy, and
to be able to close these gaps.
6.2 Demonstrate the identification of
changing trends in a business and
operation of the functional areas
accordingly.
6.1.1. Continuation of Professional development
and observation skills,
6.1.2. Using rational approach towards an issue.
6.2.1. Ability to study the changes in preferences
of customers.
Submitted by : Dr. Soumik Gangopadhyay
______________________________ ______________________________
(Name) (Signature & Date)
Received by :
______________________________ ______________________________
(HOD) (Signature & Date)
Complete BBA Syllabus Session 2019 - 22
115 | P a g e Department of BBA, Institute of Engineering & Management
Course Objectives:
1. To sensitize the students towards the Agriculture and Rural Marketing environment so as to
help them in understanding the emerging challenges in the Global Economic Environment
2. To familiarize the students with the basic concepts of Rural Marketing,
3. To make the students aware of nature of the Rural Consumer
4. To give insights of marketing of agricultural inputs and produce.
Course Outcomes:
CO1: Able to understand the importance of Rural Markets
CO2: Able to sensitize to the needs and behavior of consumers and channels
CO3: Able to utilize the understanding on peculiarities of rural markets, channels and competition
in marketing decision making
CO4: Able to understand the Rural Market Segmentation and Rural Products & Expose the
students to Rural Market Distribution and services
Module Topic/Module Text
Book as
per
Syllabus
CO
Understanding
Rural Marketing
Rural Marketing: Definition, Nature, Scope and
importance distinction between marketing, selling
distribution and evolution of market components
and classification of market, classification of rural
markets, rural vs. urban markets. Rural marketing
environment: Population, occupation pattern, income
generation, location of rural population, expenditure
pattern, literacy level, land distribution, land use
pattern, irrigation, development programs,
infrastructure facilities, rural credit institutions, rural
retail outlets, print media in rural areas, rural areas
requirement, rural demand and rural market index,
problems in rural marketing. Five Ps, Marketing goals,
marketing practices, challenges in Indian Rural
Marketing.
Rural
Marketing
3/e by
Pradeep
Kashyap,
Pearson
India
CO1
Course code BBA(MM)604
Course title Rural Marketing & Digital Innovation
Scheme and Credits L T P S Credits Semester-
3 1
0 4 6th
Pre-requisite (if any)
Complete BBA Syllabus Session 2019 - 22
116 | P a g e Department of BBA, Institute of Engineering & Management
Rural Consumer behaviour: Consumer buying
behaviour models, Factors affecting Consumer
Behaviour, Social factors, Technological Factors,
Economic Factors, Political Factors, Characteristics of
Rural consumer- Age and Stages of the Life cycle,
Occupation and Income, Economic circumstances,
Lifestyle, Personality and Brand Belief, Information
Search and prepurchase Evaluation, Rise of
Consumerism, Consumer Buying Process, Opinion
Leadership Process, Diffusion of Innovation, Brand
Loyalty. Researching Rural Market: Sensitizing rural
market.
Managing
Entrepreneurship
Initiative in Rural
Market
Corporate sector in Rural Market: Reasons for
increased interest of corporate sector in agribusiness,
opportunities, in the agri-business, benefits of corporate
driven agri-business system involvement of corporate
sector in agri-business: select case studies. Digitalizing
the Indian rural markets-e-rural marketing: select live
case studies-ITC e-choupal, TARA haat, EID Parry’s
India agriline, Kandhamal Apex Spices Association for
Marketing(KASAM)Practical Components:
Rural Entrepreneurship: Meaning, concept, need,
Evaluation of Entrepreneurship in India, role of
entrepreneurship in economic development, Rural
Infrastructure and industrialization, progress and
problem of rural industrialization in Indian Rural
Approach, role of entreneurship in economic
development.
Rural Tourism: Introduction to tourism, types of
tourism, tourism & sustainable development,
sustainable tourism, rural tourism. Rural Tourism in
India, its scope & importance, rural society of India,
cultural aspects of India & tourism, Models of
sustainable tourism in India, Rural Tourism
components & types of rural tourism.
Rural
Marketing
3/e by
Pradeep
Kashyap,
Pearson
India
CO2
Managing
Strategies for Rural
Market
Product strategy for rural markets: Concept and
significance. Product mix and product item decisions.
Competitive product strategies,
Pricing strategy in rural marketing: Concept,
Significance, Objectives, Policy and strategy.
Promotion & communication towards rural audience:
Exploring media, profiling target audience, designing
right promotion strategy and campaigns.
Communication strategy: Challenges in Rural
Communication, A view of Communication Process,
Developing Effective- Profiling the Target Audience,
Determining communication objectives, designing the
Rural
Marketing
3/e by
Pradeep
Kashyap,
Pearson
India
CO3
Complete BBA Syllabus Session 2019 - 22
117 | P a g e Department of BBA, Institute of Engineering & Management
message, selecting the communication channels,
deciding the promotion mix, Creating advertisement for
rural audiences rural media- Mass media, Non-
Conventional Media, Personalized media, Rural Media:
The importance of the two-step flow of communication
Media Typology, The Media Model, Media innovation,
Influence of Consumer Behaviour on Communication
strategies
Distribution Strategy in rural market: Rural distribution
– channels, old setup, new players, new approaches,
coverage strategy. Introduction Accessing Rural
Markets, Coverage Status in Rural Markets, Channels
of Distribution, Evolution of Rural Distribution
Systems- Wholesaling, Rural Retail System, Vans,
Rural Mobile Traders: The last Mile Distribution,
Haats/Shandies, Public Distribution System, Co-
operative Societies Behaviour of the Channel,
Prevalent Rural Distribution Models- Distribution
Models of FMCG Companies, Distribution Model of
Durable Companies, Distribution of fake products,
Emerging Distribution Models- Corporate –SHG
Linkage, Satellite Distribution, Syndicated Distribution,
ITC’s Distribution Model, Petrol pumps and Extension
counters, Barefoot agents, Agricultural agents,
Agricultural input dealers, Other channels, Ideal
distribution model for Rural market.
Managing
Innovative
Technologies for
Rural Development
Vermi Technology: Earthworm classification, Species,
External and internal features of verms, Use of
earthworms, vermicomposting materials, requirement
of vermiculture and vermicomposting, Factors affecting
earth worm’s growth, Types of vermicomposting,
methods of vermicomposting, Harvesting and storage
of vermicompost, advantages of vermicompost, Use
and benefits of Vermicompost, Effect of vermicompost
on plants, chemical composition of vermicompost,
vermiwash (worm-tea), Chemical composition of
vermiwash, Use and advantages of vermiwash.
Biocomposting: methods of biocomposting,
decomposition process, difference between biocompost
and Farm yard manure (FYM), Materials used in
biocompost, advantages of biocompost. Precaution
needed for compost preparation.
NADEP Compost: Preparation of NADEP compost,
construction and design of Nadep compost tank,
Material use for preparation of Nadep compost,
Substrate use for the production of compost.
Organic Farming: Definition, its components,
importance and certification.
Rural
Marketing
3/e by
Pradeep
Kashyap,
Pearson
India
CO4
Complete BBA Syllabus Session 2019 - 22
118 | P a g e Department of BBA, Institute of Engineering & Management
Text Book:
• Rural Marketing 3/e by Pradeep Kashyap, Pearson India
Reference:
• Case in Rural Marketing an Integrated Approach: CSG Krishnamacharyulu, Lalitha
Ramakrishnan,Dorling Kindersley (India), Pvt. Ltd.
• Rural Marketing: R.V. Badi, N.V. Badi, Himalaya Publishing House, Ramdoor, Dr.
Bhalerao Marg, Girgaon, Mumbai-400004.
CO-PO Mapping:
Course Outcomes PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(MM)_605_1 3 2 2 1 2 2
BBA(MM)_605_2 2 2 2 3 2 3
BBA(MM)_605_3 3 2 3 3 2 2
BBA(MM)_605_4 3 3 3 2 3 3
3= Strong 2=Average 1=Weak
PO & PI Mapping:
PO 1: Students will develop the capability to assess alternate managerial choices and come up
with optimal solutions.
Competency Indicators
1.1 Demonstrate awareness and an
appreciation of the importance of the Rural
Marketing to the sustainability of an
enterprise.
1.1.1 Apply knowledge of the Rural Marketing
in a rapidly changing business landscape.
1.1.2 Apply the knowledge of the Rural
Marketing to integrate technical, economic,
social and regulatory frameworks for the
sustainability of an enterprise.
PO 2: Students will be able to apply their conceptual understanding of marketing, finance and
human resources in Rural strategy development.
Competency Indicators
2.1 Demonstrate a basic understanding of
rural consumer behavior Demonstrate an
awareness of the importance of studying the
behavior of rural consumer..
2.1.1 Learn the key elements of conceptual
understanding to behavioural pattern of rural
consumer
2.1.2 Develop the effective decision-making
Complete BBA Syllabus Session 2019 - 22
119 | P a g e Department of BBA, Institute of Engineering & Management
skills, employing analytical and critical thinking
ability for planning, development and
management of rural consumer decision making
pattern.
PO 3: Students will develop decision making skills with the help of analytical and critical
thinking ability.
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.2. To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problem.
3.1.1. Capability of implementation of a
decision after proper assessment.
3.1.2. Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2.1 Reaching to a solution and evaluating it
after observing the changes (Case study method
can be implemented)
PO 4: Students will be able to integrate functional areas of rural marketing for planning,
implementation and control of business decisions in rural areas
Competency Indicators
4.1 Demonstrate an understanding of the
principles underlying the requirements of
rural areas for planning and develop strategies
for rural market.
4.1.1 Identify the relationship of the various
strategic practices for the development of rural
market;
4.1.2 Obtain an understanding of strategic
practices in organizations and how strategic
practices facilitate organizational effectiveness.
PO6: Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
6.1 Demonstrate an understanding of the
application of innovative technologies for
rural development
6.1.1 Identify the application of innovative
technologies and basics of managing
technologies in various demand settings for the
digitization of rural market.
• 6.1.2 Understand innovative technologies
and the evolution of practice; assess the
relationship between innovative technologies and
rural development for the capacity development
Complete BBA Syllabus Session 2019 - 22
120 | P a g e Department of BBA, Institute of Engineering & Management
in the rural areas.
PO8: Students will develop the capability to demonstrate increased level of sensitivity towards
areas that require ethical and moral addressing during the course of business.
Competency Indicators
8.1. To demonstrate the ability to identify the
moral dilemma in CRM.
8.2. Demonstration of the ability to solve the
moral dilemma in CRM.
8.1.1. The ability to identify the confusion or the
dilemma that is in existence in the context of
application of CRM.
8.2.1. Ability to select the best path that will
serve to a bigger interest of the stakeholders and
the society in broad organization.
Submitted by :
Dr. Dipak Saha ______________________________
(Name) (Signature & Date)
Received by :
______________________________ ______________________________
(HOD) (Signature & Date)
Complete BBA Syllabus Session 2019 - 22
121 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA(HR)602
Course title ORGANISATIONAL DEVELOPMENT
Scheme and Credits L T P S Credits Semester-
4 0 0 0 4 6th
Pre-requisite (if any) Basic knowledge of Human Resource Management
Course Objectives:
1. To enable the students to understand the concept and importance of Organsiation Development.
2. To enable students to study the concept of Organisation Development, Models, Process and
Intervention also enable them to understand their importance
3. To enable students to understand the importance of Organisation Development, Lewin Model
of Change, Change Management Model and their importance in organizational and personal life
4. To enable students to understand and apply their knowledge of Organisation Development
Intervention in the different fields of Management.
Course Outcome:
CO 1: Students will be able to understand the fundamental concept of Organisation
Development and its importance in the practical world
CO 2: Students will be able to identify, define and solve Organisation Development related
problems with the concept of change management and other areas
CO 3: Students will understand the contemporary Organisation Development issues and will
get some wider exposure with respect to process, intervention etc.
CO 4: Ensuring overall development of students by enabling them to understanding the
concept of Organisation Development and interventions and also helping them in understanding
their application.
Complete BBA Syllabus Session 2019 - 22
122 | P a g e Department of BBA, Institute of Engineering & Management
Course content:
Modules Topic Text Book as per
Syllabus
CO
Module 1 Organization Development- Definition,
Characteristics, Evolution, Process, Benefits
and Limitations, Values, Assumptions and
Beliefs in OD.
Wendell French, Cicil,
H. Bell, Jr. (6e)
“Organization
Development”, Prentice
Hall of India.
CO1
Module 2 OD Models - Kurt Lewin and Burke – Litwin
models of Organizational Change, Systems
Theory, Participation and Empowerment,
Teams and Team Work.
Wendell French, Cicil,
H. Bell, Jr. (6e)
“Organization
Development”, Prentice
Hall of India.
CO2
Module 3 OD Process - The Six Box Model, Third wave
consulting, Phases of OD Programs, Change
Management Models, The Generic Parallel
Learning Structure Intervention Process, Steps
to Transforming an Organization.
Wendell French, Cicil,
H. Bell, Jr. (6e)
“Organization
Development”, Prentice
Hall of India.
CO3
Module 4
OD Intervention - Factors to Plan and
Implement OD, Results of OD Interventions,
Classification of OD Interventions. OD
Consultation: Process Consultation, Coaching
and Counseling Interventions. Team Building:
Gestalt Approach to Team Building,
Techniques in Team Building
Wendell French, Cicil,
H. Bell, Jr. (6e)
“Organization
Development”, Prentice
Hall of India.
CO4
Recommended Books:
Text Book:
1. Wendell French, Cicil, H. Bell, Jr. (6e) “Organization Development”, Prentice Hall of India.
2. Wendell French, Cicil, H. Bell, Jr, Veena Vohra, “Organization Development”, 2006, Pearson
Education.
References:
1. Kavitha Singh, “Organization Change & Development”, 2005, Excel Books
2. S. Ramanarayan, T.V. Rao, Kuldeep Singh, “Organization Development-Intervention and
Strategies”, 2006, Response Books
Complete BBA Syllabus Session 2019 - 22
123 | P a g e Department of BBA, Institute of Engineering & Management
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(HR) 603 CO1 3 2 3 2
BBA (HR) 603 CO2 3 3 3 2
BBA (HR) 603 CO3 3 2 3 2
BBA (HR) 603 CO 4 3 3 2 3
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 2 : Students will be able to apply their conceptual understanding of marketing, finance and
human
resources in the real world
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving
2.1.1 Ability to contribute towards problem
solving methods
2.1.2 Understanding a problem or issue belong
to which of the specialized areas Finance, HR or
marketing
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business
2.2.1 To be able to identify the different
factors that influence the business
PO 3 : Students will develop decision making skills with the help of analytical and critical
thinking ability
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.1.1 Capability of implementation of a decision
after proper assessment
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problems
3.2.1 Reaching to a solution and evaluating
it after observing the changes (Case study
method can be implemented)
Complete BBA Syllabus Session 2019 - 22
124 | P a g e Department of BBA, Institute of Engineering & Management
PO 6: Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions
Competency Indicators
6.1 Demonstration of the ability to identify gaps
in a business strategy, and to be able to close
these gaps.
6.1.1. Continuation of Professional development
and observation skills.
6.1.2. using rational approach towards an
issue.
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.2.1. Ability to study the changes in
preferences of customers.
6.2.2. Study in the changes in political &
technological environment.
PO 7 : Students will develop deployable skills parallel to the chosen functional/specialized area.
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.1.1 Acknowledgement of the existence of a
problem
7.1.2 deciding the overall nature of the problem
and its minor details.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Submitted by : 1. SOUGATA MAJUMDER
2. Dr. SAIKAT CHAKRABARTI
______________________________ ______________________________
(Name) (Signature& Date)
Received by :
______________________________ ______________________________
(HOD) (Signature& Date)
Complete BBA Syllabus Session 2019 - 22
125 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA(HR)603
Course title Industrial Relations
Scheme and Credits L T P S Credits Semester-
4 0 0 0 4 6th
Pre-requisite (if any) Basic knowledge of Human Resource Management
Course Objectives:
1. To enable the students to understand the concept and importance of Industrial Relations
2. To enable students to study the concept of Trade Unionism and Legal Frame work and Laws
related to Standing Order Act, 1946 : their provisions and importance
3. To enable students to study the concept and importance of Positive and Negative Discipline
4. To enable students to study the concept of Management of Discipline and Grievance
Management
Course Outcome:
CO 1: Students will be able to understand the fundamental concept of Industrial Relations and
its importance in the practical world
CO 2: Students will be able to deal with Trade Unions and Legal issues mainly with the
Standing Order Act, 1946 and can solve problems with the concept of the same
CO 3: Students will understand the contemporary issues related to Positive and Negative
Discipline and may apply their knowledge in practice
CO 4: Ensuring overall development of students by enabling them to understanding the
concept of Management of Discipline and Grievance Management
Complete BBA Syllabus Session 2019 - 22
126 | P a g e Department of BBA, Institute of Engineering & Management
Course content:
Modules Topic Text Book as per Syllabus CO
Module 1
Industrial Relations: Overview,
Objectives of IR, Approaches to IR,
Parties to IR, System Model of IR,
Industrial Employees of India, Major
Factors Influencing Industrial Relations
Concept of Discipline, Deviations in
Work Behaviour Hot Stove Rule, Types
of Discipline
Human Resource Management
Text and Cases: V.S.P. Rao,
Excel Books
Labour Law in Factories,Mines,
Plantations etc.: Srivastava,
S.C., Prentice Hall
Labour Relations in India:
Agarwal, S.L., Mc Millan
Publication
Labour Laws: Taxman
CO1
Module 2
Trade Unionism:
Growth of Trade Unionism , Structure of
Trade Unionism, Trends in Industrial
Disputes
Industrial Disputes Settlement machinery
under ID Act, Collective Bargaining
Worker’s Participation in
Management Labour Welfare, Industrial
Employment (Standard Orders) Act,
1946, Principles of Natural
Justice
Human Resource Management
Text and Cases: V.S.P. Rao,
Excel Books
Labour Law in Factories,Mines,
Plantations etc.: Srivastava,
S.C., Prentice Hall
Labour Relations in India:
Agarwal, S.L., Mc Millan
Publication
Labour Laws: Taxmann
CO2
Module 3
Positive Discipline
Counseling-Approaches, Problems of
Positive Discipline
Negative Discipline
Act of Indiscipline or Misconduct Cause
of indiscipline & Misconduct Principles
for Maintenance of
Discipline Basic Ingredients or
Guidelines of a Disciplinary Action
Warning (Verbal/Written) Charge Sheet
Domestic Enquiry
Human Resource Management
Text and Cases: V.S.P. Rao,
Excel Books
Labour Law in Factories,Mines,
Plantations etc.: Srivastava,
S.C., Prentice Hall
Labour Relations in India:
Agarwal, S.L., Mc Millan
Publication
Labour Laws: Taxmann
CO3
Complete BBA Syllabus Session 2019 - 22
127 | P a g e Department of BBA, Institute of Engineering & Management
Module 4
Management of Discipline
Discipline Authority Punishment &
Penalties Handling Court cases
Grievance Management
Causes and Effects, Need for Grievance
Procedures, Discovery of Grievance
Procedures, Essential Pre
requisites of Grievance Procedure, Steps
in the Grievance Procedure, Model
Grievance Procedure,
Grievance, Management In Indian
Industry, Guidelines for Handling
Grievances.
Human Resource Management
Text and Cases: V.S.P. Rao,
Excel Books
Labour Law in Factories,Mines,
Plantations etc.: Srivastava,
S.C., Prentice Hall
Labour Relations in India:
Agarwal, S.L., Mc Millan
Publication
Labour Laws: Taxmann
CO4
Recommended Books:
Text Book:
1. Human Resource Management Text and Cases: V.S.P. Rao, Excel Books
2. Srivastava, S.C. : Labour Law in Factories, Mines, Plantations etc., Prentice Hall
3. Agarwal, S.L. : Labour Relations in India, McMillan
4. Labour Laws: Taxmann Publications
References:
1. Pathak, A : Legal Aspects of Business, Tata McGraw Hill
2. Samant, S.R. & Dongle, B.N. (eds). CLR’s Yearly Labour Digest, Dwivedi
3. Labour Laws in India : P.L. Malik
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(HR)605 CO1 3 2 2 2
BBA(HR)605 CO2 3 3 2 3
BBA(HR)605 CO3 3 2 3 3
BBA(HR)605 CO4 3 3 3 2
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 2 : Students will be able to apply their conceptual understanding of marketing, finance and
human resources in the real world
Complete BBA Syllabus Session 2019 - 22
128 | P a g e Department of BBA, Institute of Engineering & Management
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving
2.1.1 Ability to contribute towards problem
solving methods
2.1.2 Understanding a problem or issue belong
to which of the specialized areas Finance, HR or
marketing
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business
2.2.1 To be able to identify the different
factors that influence the business
PO 3 : Students will develop decision making skills with the help of analytical and critical
thinking ability
Competency Indicators
3.1 To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.1.1 Capability of implementation of a decision
after proper assessment
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problems
3.2.1 Reaching to a solution and evaluating
it after observing the changes (Case study
method can be implemented)
PO 6 : Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
6.1 Demonstration of the ability to identify gaps
in a business strategy, and to be able to close
these gaps.
6.1.1. Continuation of Professional development
and observation skills.
6.1.2. using rational approach towards an
issue.
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.2.1. Ability to study the changes in
preferences of customers.
6.2.2. Study in the changes in political &
technological environment.
PO 7 : Students will develop deployable skills parallel to the chosen functional/specialized area.
Competency Indicators
Complete BBA Syllabus Session 2019 - 22
129 | P a g e Department of BBA, Institute of Engineering & Management
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.1.1 Acknowledgement of the existence of a
problem
7.1.2 deciding the overall nature of the problem
and its minor details.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Submitted by : Dr. Saikat Chakrabarti & Prof. Lavanya Deepika Tigga
______________________________ ______________________________
(Name) (Signature& Date)
Received by :
______________________________ ______________________________
(HOD) (Signature& Date)
Course code BBA(HR)604
Complete BBA Syllabus Session 2019 - 22
130 | P a g e Department of BBA, Institute of Engineering & Management
Course title HRM Practices and Labour Laws
Scheme and Credits L T P S Credits Semester-
3 0 1 0 4 6th
Pre-requisite (if any) Basic knowledge of Human Resource Management
Course Objectives:
1. To enable the students to understand the concept, importance and practical application of
different Human Resource Management practices.
2. To enable students to study the concept of Legal Framework and Laws related to Establishment:
their provisions and importance
3. To enable students to study the concept of Laws related to Industrial Relations: their provisions
and importance
4. To enable students to study the concept of Laws related to Wages and Social Security: their
provisions and importance
Course Outcome:
CO 1: Students will be able to understand the fundamental concept of Human Resource
Management Practices and its importance in the practical world
CO 2: Students will be able to identify, define and solve Legal issues mainly Laws related to
Establishment and can solve problems with the concept of different provisions of the labour
laws
CO 3: Students will understand the contemporary issues related to Laws under Industrial
Relations and will get some wider exposure
CO 4: Ensuring overall development of students by enabling them to understanding the
concept of Laws related to Wages and Social Security which will also help them in understanding
the application of labour laws
Course content:
Modules Topic Text Book as per
Syllabus
CO
Complete BBA Syllabus Session 2019 - 22
131 | P a g e Department of BBA, Institute of Engineering & Management
Module 1
HRM Practices : Concept of Skill
Inventory and Practical Preparation of Skill
Inventory, Preparation of Replacement
Chart and its application, Common
mistakes of Campus Recruitment,
Evaluation of source of recruitment -
Time Lapse Data (TLD), Yield Ratio,
Yield Pyramid, Questions to be addressed
while hiring people, Recruitment of
trainees: expectation of companies, Skills
recruiters want, Preparation of Application
Blank, Difference between Work Sample
Method and Assessment Centre Method,
Concept of Leadership Group Discussion
(LGD), In Basket Method, Designing
business games to develop team
cohesiveness, Preparation of Model
Appointment Order, Preparation of Exit
Interview Questionnaire, Model form for
conducting training need assessment,
Preparation of training schedule and
training calendar. Preparation of training
reaction questionnaire.
Human Resource
Management Text and
Cases: V.S.P. Rao, Excel
Books
CO1
Module 2
Legal Framework: Importance of Labour
Law, Objectives of Labour Law, Principles
of Labour Law in India.
ILO: Concept, Objective, Principles,
Functional Area of ILO
Laws relating to Establishment:
Factories Act, 1948 , Shops &
Establishment Act
Labour Law in
Factories,Mines,
Plantations etc.: Srivastava,
S.C., Prentice Hall
Labour Relations in India:
Agarwal, S.L., Mc Millan
Publication
Labour Laws: Taxmann
CO2
Complete BBA Syllabus Session 2019 - 22
132 | P a g e Department of BBA, Institute of Engineering & Management
Module 3
Laws relating to Industrial Relations :
Trade Unions Act, 1926; Industrial
Employment (Standing Orders) Act, 1946;
Industrial Disputes Act, 1947
Labour Law in
Factories,Mines,
Plantations etc.: Srivastava,
S.C., Prentice Hall
Labour Relations in India:
Agarwal, S.L., Mc Millan
Publication
Labour Laws: Taxmann
CO3
Module 4
Laws relating to Social Security –
Employees’ Compensation Act, 1923;
Employees’State Insurance Act, 1948,
Maternity Benefit Act, 1961
Labour Law in
Factories,Mines,
Plantations etc.: Srivastava,
S.C., Prentice Hall
Labour Relations in India:
Agarwal, S.L., Mc Millan
Publication
Labour Laws: Taxmann
CO4
Recommended Books:
Text Book:
1. Human Resource Management Text and Cases: V.S.P. Rao, Excel Books
2. Srivastava, S.C. : Labour Law in Factories, Mines, Plantations etc., Prentice Hall
3. Agarwal, S.L. : Labour Relations in India, McMillan
4. Labour Laws: Taxmann Publications
References:
1. Pathak, A : Legal Aspects of Business, Tata McGraw Hill
2. Samant, S.R. & Dongle, B.N. (eds). CLR’s Yearly Labour Digest, Dwivedi
3. Labour Laws in India : P.L. Malik
CO-PO Mapping:
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(HR)605 CO1 3 3 2 3
BBA(HR)605 CO2 3 3 3 2
BBA(HR)605 CO3 3 3 2 3
BBA(HR)605 CO4 3 2 3 2
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
Complete BBA Syllabus Session 2019 - 22
133 | P a g e Department of BBA, Institute of Engineering & Management
PO & PI Mapping:
PO 2 : Students will be able to apply their conceptual understanding of marketing, finance
and human resources in the real world
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving
2.1.1 Ability to contribute towards problem
solving methods
2.1.2 Understanding a problem or issue
belong to which of the specialized areas
Finance, HR or
marketing
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business
2.2.1 To be able to identify the different
factors that influence the business
PO 3 : Students will develop decision making skills with the help of analytical and critical
thinking ability
Competency Indicators
3.1 To be able to demonstrate the different
aspects
that can get influenced by the decision taken
within the business.
3.1.1 Capability of implementation of a
decision after proper assessment
3.1.2 Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
3.2 To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problems
3.2.1 Reaching to a solution and evaluating
it after observing the changes (Case study
method can be implemented)
PO 6 : Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
6.1 Demonstration of the ability to identify
gaps in a business strategy, and to be able to
close these gaps.
6.1.1. Continuation of Professional
development and observation skills.
6.1.2. using rational approach towards an
issue.
6.2 Demonstrate the identification of
changing trends in a business and operation of
the functional areas accordingly.
6.2.1. Ability to study the changes in
preferences of customers.
6.2.2. Study in the changes in political &
Complete BBA Syllabus Session 2019 - 22
134 | P a g e Department of BBA, Institute of Engineering & Management
technological environment.
PO 7 : Students will develop deployable skills parallel to the chosen functional/specialized
area.
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the
course of business.
7.1.1 Acknowledgement of the existence of a
problem
7.1.2 deciding the overall nature of the
problem and its minor details.
7.2 Demonstrating the ability to apply the
learned skill set as when required.
7.2.1. Ability to implement the required
knowhow as when necessity arises.
Submitted by : Dr. Saikat Chakrabarti & Prof. Lavanya Deepika Tigga
______________________________ ______________________________
(Name) (Signature& Date)
Received by :
______________________________ ______________________________
(HOD) (Signature& Date)
Complete BBA Syllabus Session 2019 - 22
135 | P a g e Department of BBA, Institute of Engineering & Management
Course Code BBA(FM)602
Course Title Indirect Taxation & Tax Planning
Contents
Fundamentals of Individual Taxation and Deduction.
Scheme and Credits L T P S Credits Semester
0 4 0 0 4 VI
Pre-requisite (if any) Basic knowledge of Commerce
Modules Serial of Modules Text Book as per
Syllabus
CO
Central
Sales Tax
&
Central
Excise
d. Definitions, incidence and levy of tax,
exemptions and exclusions, forms under
CST, determination of turnover and tax
payable, registration of dealers.
e. Basic concepts, conditions and taxable
event for levy of excise duty, Goods and
excisable goods, Manufacture and
deemed manufacture, Definitions of
factory, broker or commission agent,
wholesale dealer, sale or purchase,
valuation – MRP, transaction value.
• Singhania V.K., and
Singhania K, Direct
Tax Law and
Practice, Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
CO1
West
Bengal
Value
Added Tax
f. Concepts and general principles,
features, advantages and disadvantages,
definitions, incidence and levy of tax,
Rates of VAT, Calculation of VAT
liability, Input tax credit (including on
Capital goods), small dealers and
composition scheme, registration of
dealers, cancellation of registration
certificate.
• Singhania V.K. and
Singhania K,
Direct Tax Law
and Practice,
Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
CO2
Complete BBA Syllabus Session 2019 - 22
136 | P a g e Department of BBA, Institute of Engineering & Management
Goods and
Services
Tax
a. CGST/SGST - Important terms and
definitions under Central Goods and
Service Tax Act, 2017 and State Goods
and Service Tax Act, 2017, Basic of
GST, Meaning and scope of supply,
Levy and collection of tax.
b. CGST/ SGST - Time and Value of
Supply of goods and / or services, Input
Tax Credit, Transitional Provisions,
Registration under CGST/SGSCT Act,
Filing of Returns and Assessment,
Payment of Tax including Payment of
tax on reverse charge basis, Refund
under the Act.
• Singhania V.K., and
Singhania K, Direct
Tax Law and
Practice, Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
CO3
Tax
Management
&
Planning
c. Provision for Filing of Return: Date of
filing of return, relevant forms of return,
different types of returns, return by
whom to be signed, PAN, TAN.
d. Assessment of Return: Self-assessment
u/s140A, Summary assessment u/s
143(1).
• Singhania V.K., and
Singhania K, Direct
Tax Law and
Practice, Taxmann.
• Sengupta, C.H.,
Direct & Indirect
Taxes, Dey Book
Concern.
CO4
Course Outcome:
1. To make the students understand the basic concepts, definitions and terms related to Individual
taxation.
2. To make the students understand the concept of different tax of transferring commodities and the
scope of total benefit for an assessee from different kinds of incomes.
3. To make students understand the concept of recently implemented goods and services taxes in
India.
4. To make the students determine the net total taxable income of an assessee after reducing the
deductions from the gross total income earned the components of filing of return and the
assessment of return.
Recommended Books:
• Sengupta, C.H., Direct & Indirect Taxes, Dey Book Concern.
• Singhania V.K., and Singhania K, Direct Tax Law and Practice, Taxmann.
• Lal and Vashist, Direct Taxes, Pearson.
• Ahuja and Gupta, Direct Taxes Law And Practice, Bharat.
Complete BBA Syllabus Session 2019 - 22
137 | P a g e Department of BBA, Institute of Engineering & Management
CO & PO Mapping: CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(FM) 603 - CO1 3 2 1 2
BBA(FM) 603 - CO2 2 3 2 3
BBA(FM) 603 - CO3 3 2 2 2
BBA(FM) 603 - CO4 3 3 2 2
*3= Strong 2=Average 1=Weak
PO & PI Mapping:
PO 2: Identification of the Nature of a Problem Area
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving.
2.2 Demonstrate an ability to assess the business
environment and understand their impact on the
business.
2.1.1 Ability to contribute towards problem
solving methods,
2.1.2 understanding a problem or issue belong to
which of the specialized areas- Finance, HR or
marketing.
2.2.1 To be able to identify the different factors
that influence the business.
PO 3: Decision Making Skills
Competency Indicators
3.1. To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.1.1. Capability of implementation of a decision
after proper assessment.
3.1.2. Follow up the changes that are occurring
due to the implementation (situation analysis
methods can be of use)
PO 6: Integration of Functions
Competency Indicators
6.1 Demonstration of the ability to identify
gaps in a business strategy, and to be able to
close these gaps.
6.2 Demonstrate the identification of changing
trends in a business and operation of the
functional areas accordingly.
6.1.1. Continuation of Professional development
and observation skills,
6.1.2. Using rational approach towards an issue.
6.2.1. Ability to study the changes in preferences
of customers and
6.2.2. Study in the changes in political &
technological environment.
PO 7: Deployable Skill set
Complete BBA Syllabus Session 2019 - 22
138 | P a g e Department of BBA, Institute of Engineering & Management
Competency Indicators
7.1 Demonstrating the ability to identify the
nature of a problem appearing during the course
of business.
7.2 Demonstrating the ability to apply the learned
skill set as when required.
7.1.1 Acknowledgement of the existence of a
problem,
7.1.2 Deciding the overall nature of the problem
and its minor details.
7.2.1. Ability to implement the required knowhow
as when necessity arises.
PO 8: Moral Sensitivity
Competency Indicators
8.1 To Demonstrate the ability to identify that
there is a moral dilemma.
8.2 Demonstration of the ability to solve the
moral dilemma.
8.1.1. The ability to identify the confusion or the
dilemma that is in existence
8.2.1. Ability to select the best path that will serve
to a bigger interest of the stakeholders and the
society
Submitted by : Prof. Arkaprava Chakrabarty
_________________________ ________________________
(Name) (Signature & Date)
Received by :
______________________________ _________________________
(HOD) (Signature & Date)
Complete BBA Syllabus Session 2019 - 22
139 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA (FM)603
Course title Management Accounting
Scheme and Credits L T P S Credits Semester-
4
0 4 6th
Pre-requisite (if any)
Course Objectives:
• To develop an understanding of how key decisions are taken by the management for
efficient utilisation of it’s resources.
• To understand the relationship between operations and other strategic management
decisions.
• To understand the present performance level of a business and plan for the future.
• To understand relevant cost analysis, take make or buy decisions and control costs.
Course Outcomes
CO1: Students will be able to demonstrate progressive learning of various tools used to analyse the
financial position of a firm.
CO2: Students will demonstrate progressive skills of managerial decision making with the help of
ratio analysis and cash flow statement.
CO3: Students will learn relevant managerial accounting career skills and will help them to take
futuristic decisions for the business, prepare budgets and take corrective actions when required.
CO4: Students will be able to analyse the performance of the business, do comparative analysis
with competitors,, take make or buy decisions and employ financial technique which will help a
business to grow in the resent scenario.
Module Topic/Module Text Book as per Syllabus CO
1 Meaning, nature, scope and functions of
management accounting; Role of management
accounting in decision making; Management
accounting vs financial accounting; Tools and
techniques of management accounting.
Khan M.Y. and Jain P.K. :
Management Accounting; Tata
McGraw Hill, Bhabatosh
Banerjee, Financial Policy &
Management Accounting
CO1
2 Financial Statements : Meaning and types of Bhabatosh Banerjee, Financial CO2
Complete BBA Syllabus Session 2019 - 22
140 | P a g e Department of BBA, Institute of Engineering & Management
financial statements; Limitations of financial
statements; Objectives and methods of financial
statements analysis; Ratio analysis;
Classification of ratios – Profitability ratios,
turnover ratios, liquidity ratios, turnover ratios;
Advantages of ratio analysis; Limitations of
accounting ratios. Cash flow statement.
Policy & Management
Accounting, Khan M.Y. and
Jain P.K. : Management
Accounting; Tata McGraw
Hill,
3 Budgeting for Profit Planning and Control :
Meaning of budget and budgetary control;
Objectives; Merits and limitations; Types of
budgets; Fixed and flexible budgeting; Control
ratios; Zero base budgeting; Responsibility
accounting; Performance budging.
Khan M.Y. and Jain P.K. :
Management Accounting; Tata
McGraw Hill,
CO3
4 Absorption and Marginal Costing : Marginal
and differential costing as a tool for decision
making – make or buy; Change of product mix;
Pricing; Break-even analysis; Exploring new
markets; Shutdown decisions.
Khan M.Y. and Jain P.K. :
Management Accounting; Tata
McGraw Hill
CO4
Recommended Books:
Text Book:
1. Khan M.Y. and Jain P.K. : Management Accounting; Tata McGraw Hill,
References:
1. Bhabatosh Banerjee, Financial Policy & Management Accounting.
2. Kaplan R.S. and Aktinson A.A. : Advanced Management Accounting; Prentice Hall of
India.
CO-PO Mapping:
Course Outcomes PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(FM)-604_1 3 2 1 3 2 2
BBA(FM)-604_2 2 3 3 2 2 1
BBA(FM)-604_3 2 3 3 3 2 2
BBA(FM)-604_4 3 3 3 2 3 1
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
Complete BBA Syllabus Session 2019 - 22
141 | P a g e Department of BBA, Institute of Engineering & Management
PO & PI Mapping:
PO 1: Students will develop the capability to assess alternate managerial choices and come up
with optimal solutions.
Competency Indicators
1.2. Demonstrate competencies in evaluation
of each of the alternatives
1.2.1 Ability to weigh the pros and cons of
each of the alternatives or options available in
the financial area of a business.
PO 2: Students will be able to apply their conceptual understanding of marketing, finance and
human resources in the real world.
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving.
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business.
2.1.1. Ability to contribute towards problem
solving methods.
2.1.2. Understanding a problem or issues
belong to the specialized areas- Finance.
2.2.1. To be able to identify the different
factors that influence the business.
PO 3: Students will develop decision making skills with the help of analytical and critical
thinking ability.
Competency Indicators
3.1. To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.2. To be able to demonstrate the optimal
solution or close to an optimal solution to a
given managerial problem.
3.1.1. Capability of implementation of a
decision after proper assessment.
3.1.2. Follow up the changes that are
occurring due to the implementation.
3.2.1 Reaching to a solution and evaluating it
after observing the changes
PO 6: Students will be able to integrate functional areas of management for planning,
implementation and control of business decisions.
Competency Indicators
6.1. Demonstration of the ability to identify
gaps in a business strategy, and to be able to
close these gaps.
6.2 Demonstrate the identification of
6.1.2. Using rational approach towards an
issue.
6.2.1. Ability to study the changes in the
Complete BBA Syllabus Session 2019 - 22
142 | P a g e Department of BBA, Institute of Engineering & Management
changing trends in a business and operation of
the functional areas accordingly.
financial sectors
PO 7: Students will develop deployable skills parallel to the chosen functional/ specialized
area.
Competency Indicators
7.1. Demonstrating the ability to identify the
nature of a problem appearing during the
course of business.
7.1.1. Acknowledgement of the existence of a
problem.
7.1.2. Deciding the overall nature of the
problem and its minor details and arriving a
sstrategic decisions.
PO 8: Students will develop deployable skills to the chosen functional/ specialized area to
demonstrate increased level of sensitivity towards areas that require during the course of
business.
Competency Indicators
8.1 Demonstrate an understanding of the
principles underlying financial planning, and
develop a moral approach towards financial
planning and implementation
8.1.1. The ability to identify a confusion
regarding financial planning and sorting it out
keeping the moral approach in mind.
Submitted by : Prof. Ajanta Ghosh
_________________________ ________________________
(Name) (Signature & Date)
Received by :
______________________________ _________________________
(HOD) (Signature & Date)
Complete BBA Syllabus Session 2019 - 22
143 | P a g e Department of BBA, Institute of Engineering & Management
Course code BBA (FM) 604
Course title Auditing and Assurance
Scheme and Credits L T P S Credits Semester-
4
0 4 6th
Pre-requisite (if any)
Course Objectives:
1. To develop an overview of auditing, process of auditing, functions of auditing.
2. To develop an understanding of the means and ways of analysing the true and fair view of
the financial statements.
3. To understand and check internal control over financial reporting, compliance of policies
and compliance of legal aspects.
4. To understand the new areas of auditing which have become important in the present
business world.
Course Outcomes:
• CO1: Students will be able to demonstrate progressive learning of how and why audit is
necessary in the business worlds.
• CO2: Students will be able to demonstrate progressive auditing techniques of how to
examine the financial statements and develop an idea about the business’s transparency in
its activities.
• CO3: Students will learn relevant check for internal control and compliance of policies.
• CO4: Students will be able to develop a fair idea about the new areas of auditing which
have been give importance in the modern-day world.
Module Topic/Module Text Book as per
Syllabus
CO
1 Introduction to audit, definition, difference between
book keeping, accountancy and auditing, objects of an
audit, location of error, detection and prevention of
frauds, different classes of audit. Auditor, audit
functions of an auditor. Types of audit
Tandon et al, Practical
Auditing, S.Chand
CO1
2 Audit procedures and techniques, Competence,
independence and confidentiality, generally accepted
Tandon et al, Practical
Auditing, S.Chand
CO2
Complete BBA Syllabus Session 2019 - 22
144 | P a g e Department of BBA, Institute of Engineering & Management
auditing practices, audit evidence, auditing in depth,test
check, auditor, audit techniques
3 Audit planning and audit control.scope of audit of
financial statements. internal audit, internal control
Tandon et al, Practical
Auditing, S.Chand
CO3
4 New areas of auditing-Cost audit, management
audit,operational audit, performance audit, social
audit, green environment audit
Tandon et al, Practical
Auditing, S.Chand
CO4
CO-PO Mapping:
Course Outcomes PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
BBA(FM)-604_1 3 2 1 2 2
BBA(FM)-604_2 2 3 3 2 1
BBA(FM)-604_3 2 3 3 2 2
BBA(FM)-604_4 3 3 3 3 1
3= Strong 2=Average 1=Weak (Kindly mention the Number only)
PO & PI Mapping:
PO 1: Students will develop the capability to assess alternate managerial choices and come up with optimal
solutions.
Competency Indicators
1.2. Demonstrate competencies in evaluation
of each of the alternatives
1.2.1 Ability to weigh the pros and cons of
each of the alternatives or options available in
the financial area of a business by
comprehending the means and ways of
auditing.
PO 2: Students will be able to apply their conceptual understanding of marketing, finance and human resources
in the real world.
Competency Indicators
2.1. Demonstrate an ability to identify an area
that requires problem solving.
2.2 Demonstrate an ability to assess the
business environment and understand their
impact on the business.
2.1.1. Ability to contribute towards problem
solving methods with the help of auditing
techniques.
2.1.2. Understanding a problem or issues
belong to the specialized areas- Finance.
2.2.1. To be able to identify the different
Complete BBA Syllabus Session 2019 - 22
145 | P a g e Department of BBA, Institute of Engineering & Management
factors that influence the business and
compliance rules
PO 3: Students will develop decision making skills with the help of analytical and critical
thinking ability.
Competency Indicators
3.1. To be able to demonstrate the different
aspects that can get influenced by the decision
taken within the business.
3.1.1. Capability of implementation of a
decision after proper assessment.
3.1.2. Follow up the changes that are
occurring due to the implementation.
PO 7: Students will develop deployable skills parallel to the chosen functional/ specialized
area.
Competency Indicators
7.1. Demonstrating the ability to identify the
nature of a problem appearing during the
course of business.
7.1.1. Acknowledgement of the existence of a
problem while auditing the books of accounts
PO 8: Students will develop deployable skills to the chosen functional/ specialized area to demonstrate increased
level of sensitivity towards areas that require during the course of business.
Competency Indicators
8.1 Demonstrate an understanding of the principles
underlying auditing, and develop a moral approach
towards financial planning and implementation
8.1.1. The ability to identify a confusion
regarding financial planning and sorting it out
keeping the moral approach in mind and
formulating ide about the new branches of
auditing
Submitted by : Prof. Ajanta Ghosh
______________________________ ______________________________
(Name) (Signature & Date)
Received by :
______________________________ ______________________________
(HOD) (Signature & Date)