creation of technology road-map, a strategic approach to change
TRANSCRIPT
ABSTRACT
The objective of this project is to evaluate Technology Road-mapping for
providing appropriate high speed trains technology for Tehran-Mashed
railway in Iran. Technology Road-mapping is a comprehensive approach
to strategic management for the integration of market, R&D and
technology development into product/service and business aspects.
In this project, special consideration has been given to sustainable
development as economic, social and environmental parameters.
The point of departure was a TESP analysis of Iran's macro environment
with its structural and economic data (in Chapter 2). Taking all the given
parameters into consideration, and on the basis of the economic analysis, it
shows that Iran's macro economy is growing rapidly and is producing
increased demand for transportation that itself has considerable effect on
the economy.
The next step in the project was a comprehensive performance analysis of a
wide spectrum of transportation modes. In this step, the industry and
competitors analysis was completed to analyze rail industry in comparison
to other modes. Although rail industry has experienced increased support
from government in recent years and it has many advantages over other
modes and is known as environmentally friendly, more efficient to national
economy and more accepted by social groups, the analysis shows that rail
industry has an insufficient share of the transportation sector. There are
many reasons for that but lack of adequate infrastructures and appropriate
technologies could be the most important reason.
The technology selection process (in Chapter 5 and 6) shows that
customers want services and technologies that reduce travel time and
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increase travel quality and safety. On the other hand the government as a
specific customer is looking for those technologies that offer a more direct
and indirect contribution to national economy. By using rail customers’
and rail experts' opinions, the High Speed Train (HST) was determined to
be the service that satisfied the identified goals. On the basis of the data,
appropriate rail technologies based on existing and further technologies
were analyzed. As a result, three available technologies; Tilting trains,
Conventional HST and Maglev trains were evaluated concerning technical
and economic parameters.
The analysis found that according to Iran's railway situation a combination
of the first two alternatives could be adopted in a 20 year plan while
Maglev train (technical, economical and technological adaptation) cannot
achieve the government’s objectives in the Tehran-Mashed railway.
Finally, the research in this project suggests a significant new process,
which resulted in new tools for acquisition of disruptive technologies in rail
industry
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ACKNOWLEDGEMENT
I would like to express my gratitude to all those who gave me the possibility
to complete this work. I want to thank the Iran's Railway for giving me
opportunity to commence this project in the first instance, to do the
necessary research work and to use departmental data. I am deeply
indebted to my supervisor Prof. Dr. Ian Lee from the Sprott School of
Business of Carleton University whose help, stimulating suggestions,
valuable hints and encouragement helped me in all the time of research for
and writing of this project. Also I would like to thank Prof. Dr. Uma Kumar
from the Sprott School of Business of Carleton University whose read my
project and gave me many worthwhile comments.
Especially, I would like to give my special thanks to my wife whose patient
support enabled me to complete this work.
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"Table of Contents" P#
ABSTRACT 1
ACKNOWLEDGEMENT 3
EXECUTIVE SUMMARY 6
CHAPTER ONE( INTRODUCTION)
Background of business 15
My case study 24
"TRM" leads to optimize providing new technology 26
Managerial Questions 28
Research Objectives 29
CHAPTER TWO(EXTERNAL ENVIRONMENT ANALYSIS)
PART A) Macro-Environment Analysis (TESP) 33
PART B) Industry Analysis 93
PART C) Competitor Analyses144
CHAPTER THREE(PROJECT DESCRIPTION)
Introduction 153
Project Description 161
The problem and Methodology 179
CHAPTER FOURTECHNOLOGY ROAD-MAPPING
(A STRATEGIC WAY FOR CHANGE)
Introduction 183
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A) Anticipating and Managing Change 184
B) Distinction of Planning Paradigms 199
C) An Overview to the Technology Road-mapping (TRM) 201
CHAPTER FIVE(TECHNOLOGY SELECTION)
Introduction 227
Preliminary Analysis to Roadmap Creation 228
Phase 1) Market Requirements, Visions and Objectives 231
Phase 2) Service-Market Analysis 239
Phase 3) Identification of Technology Alternatives 266
Phase 4) Technology Gap Analysis 293
Phase 5) Service-Technology Analysis 307
CHAPTER SIX(ROADMAP CREATION)
A) Introduction 312
B) Influence Matrix 313
C) Roadmap Creation 317
CONCLUSION 333
REFERENCES 336
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Executive Summary
Introduction
This business case represents the significant effects of different modes of
High Speed Train (HST) technology in Iranian railway system. The project
aims to assess how to structure the ongoing collaborative technological
advancement, the exploration of the opportunities and the threats over the
next twenty years. In addition it analyses how to manage the transition
towards knowledge based technology and a more sustainable rail industry.
This vision is being translated into a set of technology development
destinations and a total of distinct initiatives for targeted project.
Railway transportation has direct and indirect cost to society and may
reduce competition. By use of HST in Iranian Railway system, there are
many advantages to society, economy and environment. Also, we are going
to find out how the implementation of HST technology can improve the
competitive advantageous of the railway industry comparing to other
alternative transportation networks such as Road ways and airways in order
to provide a better and more efficient services to the customers.
Meeting tomorrow's challenges
Nowadays new generation of science and technologies help companies to
facilitate serving new product and services to satisfy customer
expectations. Despite of all opportunities, the new global market has
several threats for the firms. In addition to the new markets, new
competitors are emerging. The global competition is becoming more
intense and firms face serious challenges in order to survive. Customers in
the new global market do not accept the standardized products and they
prefer goods or services that satisfy their individual requirements.
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In addition businesses are under tremendous pressure to make tangible
productivity gains and to hold costs in check, just to stay even with their
competition. Modern companies are in a state of technological and cultural
change. Furthermore, in the next decades, technology will hold the key to
improving the quality of our lives and resolving longstanding conflicts
between economic goals and resource constraints. In response, costumer
expectations for technology have increased dramatically, placing greater
demands on the application and performance of services. Also sustainable
development is vital to provide new technologies and the triangle of
society, economy and environment are needed to evaluate simultaneously.
On the other hand the Iranian economy is entering a transitional phase. The
economy enjoyed a sustained growth, partly due to policy decisions and
extensive deregulations to enhance private sector contribution to economic
activities and partly to positive movements of crude oil prices in
international markets. Foreign trade system moved toward further
liberalization through revision in trade tariffs and granting more flexibility
to exporters in managing their exports proceeds. Also like to the global
market that the most part of world's trade has more focused on services
than products, 48.2% of Iran's Gross Domestic Product (GDP) is come
from service sector. In recent years Iran has changed some traditional
approaches to make country more attractive for global economy and
particularly to increase foreign investments.
Due to implementation of structural reforms in the 3rd plan, most of
economic indicators show a better performance as compared to the
previous periods. According to positive trends of Iran's macroeconomic
criteria such as GDP and GDP/per capita the country will be faced with a
huge demand for transportation services in both of freight and passenger.
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Background of Business
To response desired demand the railway network currently operated by the
Iranian Railways Co. (RAI) that is 8565km of main track. All tracks are
standard gauge. Tehran is the hub of the railway network, which consists of
four main corridors. Although in compare to road section, rail transport
volumes are low, they are growing. In addition because of the geographic
position of the country and the long distances involved, rail transport has
considerable potential for development, and a favorable comparative
advantage (such as environmentally friendliness, lower fuel consumption,
lower fatalities, lower price,…) over road and air transport.
Although investment in the rail transport has experienced special growth in
recent years but share of rail transport from GDP is decreased. It means
governmental investment in the rail transport hasn't been effective to
improve its market share or other modes of transport growing faster.
Statistics shows that in recent years Iran has experienced around 5% by
average in its GDP and also government has spent considerable investment
on transportation sector. Moreover share of transportation sector from
country's value-added has been increased during two decades ago. So it can
be estimated that transportation sector will be facing with a huge demand in
the next years. On the other hand railway with a wide range of advantages
that mentioned before can play a strategic role in transportation section in
both of passenger and freight modes.
City of Mashed is an important religious city in the country and the second
Islamic religious city in the world. Millions of pilgrims plan to travel there
every year. Around 50% of total rail's passengers travel there. The route is
926Km and is known as long distance route. Although there are operated
many semi high speed trains with maximum 160 Km/h, but average trip
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time for the whole of route is around 12 hours. In recent years the route has
no experienced any passenger train accident and fatalities. As a technical
point of view the route is doubled track and in recent years many
substantial projects such as signaling and track's long welding are done.
Also the existence route is ready to operate trains with speed of 200Km/h.
The route (Tehran-Mashed) has a good passenger potential with around 12
million passengers at 2006 and will be expected to increase in future. In
addition rail transport has 51% of the route market share, road and air
transport with 36% and 13% are the next modes of transport respectively. It
means rail transport is the main mode of transport in the route. As a result,
it can be predicted that any rail's network development and in particular
providing high speed trains technology will be effect on the rail transport
market share.
Providing High Speed Train technology
Electrification of Iran's rail network is an essential solution for productivity
improvement and sustainable development. On the other hand high speed
railway is vital to productivity growth in transportation sector. As such, it
lies at the heart of the sustainable development and technological
transformation projected through 2025 and beyond.
Development of High Speed Trains (HST) in last decades makes it more
attractive in compare to car. Many direct and indirect advantages such as
low travel time, lower emissions and safer trip are discussed by
governments to implement new HST infrastructure around the world.
Generally, High speed rail is defined as where trains run at a maximum
speed of at least 250km/h. Capable of traveling at speeds of 250 to 350
km/h or higher, HST would offer an efficient, attractive and convenient
alternative for passengers between large urban areas for trips of up to 1000
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kilometers. HST is economically efficient and respectful of the
environment; it's a major asset in efforts to ensure sustainable development
in transport.
According to the high passenger traffic in the Tehran-Mashed route that
still is going up rapidly and also the critical capacity of the route, the RAI
is going to provide an electrified high speed railway there. Previous
feasibility study shows that the route has the most priority to implement an
electrified high speed railway. The project is mostly technology-based and
estimating around $15 billion and will be implemented in 15 years.
On the other hand, to implement of this project RAI needs to make
government more confident about the situation that will be emerged in
project's life cycle. As a result the crucial questions are:
1. Which kind of high speed railway is more efficient to implement in the
route
2. How related technologies should be chosen
3. How related departments should be involved in an integrate decision
process
In conclusion, it’s very important for RAI to know what the best plan to
implement project is. Previous experiences for the same projects show that
usually there has been a lack of integrated strategic planning to use all of
the potentials that each part of project has alone and usually there is no
synergy between departments. Furthermore in most of previous projects
providing technologies were being insufficient or over design. It means
after implementing of those projects the results will not be completely
adapted to the target strategies.
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Technology Road-mapping(TRM), Thinking Strategically
Over the last 20 years, Technology Road-mapping (TRM) has become a
popular method for strategic planning in science and technology.
Generally, a roadmap provides a consensus view or vision of the future
landscape available to decision makers. When conducted properly, a road-
mapping effort provides a way to involve critical stakeholders as well as to
identify, evaluate and select alternatives that can be used to achieve a
desired objective. It uses to integrate between firm's business strategies and
market requirements. Also by using road-mapping the R&D tasks will be
canalized to the desired visions and objectives. On the other hand the Iran's
rail industry has undertaken a bold technology planning initiative to
position itself to compete effectively in Iran's transportation market. This
business case represents technology road-mapping as a strategic tool to
respond to new market opportunities and challenges in Iran's rail industry.
The roadmap will help align the technological resources of industry and
government to meet the future demands of established and emerging
customers.
This roadmap is an initial effort to provide the critical link between the
broadly defined strategic goals and the detailed research portfolio that will
be pursued through cooperative R&D partnerships. It is meant to be a
dynamic document that is reevaluated at regular intervals to incorporate
new market and technical information and to ensure that the research
priorities remain relevant to customer needs.
Conclusion & Findings
Finally, the conclusions and findings of this business case for
implementation of TRM to provide new rail technology for Tehran-Mashed
route are as follows:
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Although there are many negative economical and political points,
but Iran's economy indicators shows that the country will be faced with
the better situation in the next decades that helps it to provide pioneer
technologies for rail transport.
In recent years the government has spent considerable investments
on rail projects that show the importance of railway transportation for
decision-makers.
To keep pace with the country's rapidly growing population, rail
transport must reach the equivalent capacity for around 100 million
people per year by 2025.
Costumers are looking for services to make their travel safer, shorter
and more convenience.
Macroeconomic goals of, technological advancement, international
competitiveness, and oil conservation would be supported by the
development and building of HST systems.
A critical priority for Tehran-Mashed railway is the development and
deployment of an advanced portfolio of related technology options;
Tilting and Conventional HST.
Providing very high tech alternatives such as Maglev trains will not
be feasible for the route as different points of view; technology
adoption, high cost, Safety, no international acceptation and so forth.
Integrated partnership of different stakeholders in the government,
industry and firm is needed to ensure that the project's roadmap will
provide the best technology for the route.
There is no necessary experience to integrate R&D tasks with the
main project's activities. Related R&D tasks should be identified as
secondary roadmap.
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Although privatization in rail transport has started for many years,
but there is no sufficient effort by government to facilitate the process of
private section's replacement.
High-speed trains and high-speed trains' network are beneficial from
a socio-economic point of view and that they probably alleviate the
major environmental disadvantages of cars and airplanes.
By using HST, technology innovation will be emerged as the
primary driver for economic growth.
The project results shows that creating a sustainable future will
require improvements in a number of areas, including economic
productivity, energy efficiency, and emissions reduction over at least the
next 20 years.
As key to energy efficiency, high speed railway will increasingly
shoulder society's burden for energy-related environmental control.