commercial gas turbine engine platform strategy and design

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Commercial Gas Turbine Engine Platform Strategy and Design by Habs M. Moy M.S. Aerospace Engineering, University of Cincinnati, 1991 B.En. Mechanical Engineering, Cooper Union, 1989 Submitted to the System Design & Management Program In Partial Fulfillment of the Requirements for the Degree of Master of Science In Engineering & Management at the ASSACHUSETTS INSTITtE OF TECHNOLOGY Massachusetts Institute of Technology February 2000 LIBRARIES @ 2000 Habs M. Moy, All Rights Reserved The author hereby grants to MIT permission to reproduce and to distribute publicly and electronic copies of this thesis document in whole or in part. Signature of Author Certified Habs M. Moy System Design & /nagement Program January 14, 2000 ' Kevin N. Otto Robert N. Noyce Associate Professor of Mechanical Engineering Product Portfolio Definition Thrust Leader, Center for Innovation in Product Development Thesis Supervisor Thomas A. Kochan LFM/SDM Co-Director George M. Bunker Professor of Management Accepted by rau P. Lagace LFM/SDM Co-Director Professor of Aeronautics & Astronautics and Engineering Systems Accepted b v_________-_______ I _ 1. ff - 1 by

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Commercial Gas Turbine Engine Platform Strategy and Design

by

Habs M. Moy

M.S. Aerospace Engineering, University of Cincinnati, 1991B.En. Mechanical Engineering, Cooper Union, 1989

Submitted to the System Design & Management ProgramIn Partial Fulfillment of the Requirements for the Degree of

Master of Science In Engineering & Management

at the ASSACHUSETTS INSTITtEOF TECHNOLOGY

Massachusetts Institute of Technology

February 2000 LIBRARIES@ 2000 Habs M. Moy, All Rights Reserved

The author hereby grants to MIT permission to reproduce and to distributepublicly and electronic copies of this thesis document in whole or in part.

Signature of Author

Certified

Habs M. MoySystem Design & /nagement Program

January 14, 2000

' Kevin N. OttoRobert N. Noyce Associate Professor of Mechanical Engineering

Product Portfolio Definition Thrust Leader, Center for Innovation in Product DevelopmentThesis Supervisor

Thomas A. KochanLFM/SDM Co-Director

George M. Bunker Professor of Management

Accepted byrau P. Lagace

LFM/SDM Co-DirectorProfessor of Aeronautics & Astronautics and Engineering Systems

Accepted bv_________-_______

I_

1. ff - 1by

2

Commercial Gas Turbine Engine Platform Strategy and Design

by

Habs M. Moy

Submitted to the System Design & Management Programon January 14, 2000 in Partial Fulfillment of the

Requirements for the Degree of Master of Science inEngineering & Management

Abstract

Product development challenges companies to produce designs that meetcustomer requirements yet, that are within their technological and financialmeans to do so. The proliferation of customized or unique designs may tax theresources of a firm if product variety cannot be achieved in a cost-effectivemanner. A product platform strategy allows a set of core elements orsubsystems to be shared across all or part of a company's product portfolio,while design flexibility allows differentiated functions to satisfy specific customerneeds. A framework for identifying potential platform elements from among keysystem design variables is provided. This framework supports the hypothesisthat system design variables with low normalized coupling and low normalizedvariation across a set of conceptual product designs should be considered aspotential platform elements. A system level approach for identifying the couplingand variation of these elements is facilitated through the formulation and use of amodified quality function deployment (QFD) mapping procedure. Normalizedcoupling is quantified as the relative importance of relationships betweenstakeholder needs, system requirements and system design variables, divided bya ranking of the difficulty in their achievement. Normalized variation of systemdesign variables from a sample of parameter data is calculated as the standarddeviation divided by the mean. The proposed framework and hypothesis isvalidated with a case study of the Pratt & Whitney PW4000 family of commercialgas turbine engines where predicted platform elements were consistent withactual design choices.

Thesis Advisor: Kevin N. OttoTitle: Associate Professor of Mechanical Engineering

3

Acknowledgments

I cannot begin to acknowledge all the people who have made this work possible.It certainly includes all the people and events that have shaped the last two yearsin the System Design & Management Program, but I would be remiss if I did notalso acknowledge those who have been a constant anchor in my personal life.

Thanks go to UTC/Pratt & Whitney for sponsoring me to this program and to thefollowing individuals who supported the work that went into this research:Franklin Gattis, Karl Hasel, Jeffrey Hathaway, Billie Jones, Craig Lewis, KentLyons, Walter Malkauskas, Ben Mancuso, James Panaia, Joe Presing, ThomasRogers, Robert Saia, Austin Smith, Paul Smith, Reid Smith, Yasar Tanrikut,William Taylor, George Titterton and Barry Wood. Special thanks go to GeorgeAronstamm who spent many a late afternoon passing on the gas turbine engineknowledge he has accumulated with over 30+ years of service at Pratt &Whitney. Thanks also go to Michael Chemerynski and Frank Gass for supportingme through two years of two shift workdays.

Thanks go to MIT and the Center for Innovation in Product Development forfostering research that is pertinent for today's industry. Special thanks go to myadvisor, Kevin Otto, for his guidance and vibrant attitude towards this effort, andto Javier Gonzalez-Zugasti for all the philosophical discussions on platforms thatgave me the perspective with which to look at gas turbine engines. Best wishesto Javier for a successful doctoral defense!

Perhaps the richest part of this entire learning experience was working with andlearning from my fellow colleagues in the SDM program. Learning from all of youfirst hand about the inner workings of the various industry leading companies yourepresent, is far more valuable than reading about it in a case study or businessjournal. Thanks to all of you for making this experience come alive. Best wishesfor your continued success.

I want to thank my family for their continuous support. Thanks to Yvette, Evelynand Yvonne for taking care of things on the home front while I was occupied. Iwant to thank my significant other, Ying, for her support, patience andheartwarming smile through two years of distance relationship held concurrentlywith two years of SDM distance learning. We are finally at the end of this part ofthe journey. The next part is about to begin.

My most heartfelt acknowledgments go to my parents for their investments in mesince the day I was born. Those investments of care, guidance and support havepaid back handsomely with 3 university degrees ... all tuition free. How aboutthat for a measure of return on investment? Thanks Mom and Dad. This thirdone was a charm.

4

Table of Contents

1 Introduction............................................................................................. 8

2 Related W ork........................................................................................... 12

2.1 Product Portfolio Architecture................................................................... 12

2.2 Examples of Product Platform s ................................................................... 14

2.3 Product Architecture Concepts .................................................................. 15

3 System Architecture of a Commercial Gas Turbine Engine........17

3.1 Airplane System and Engine Subsystem ...................................................... 17

3.2 Modularity and Integrality ............................................................................ 18

3.3 Mechanical & Aerothermodynamic Coupling ........................................... 20

4 Q uality Function Deploym ent (QFD)..................................................... 23

4.1 What is QFD? ............................................................................................... 23

4.2 Applying QFD to Identify Platform Elements ................... ..25

4.3 Elem ents of the Platform QFD ........................................................................ 284.3.1 Stakeholders and their Needs ............................................................................ 28

4.3.1.1 Airplane Mission .............................................................................................. 294.3.1.2 Reliability ........................................................................................................... 304.3.1.3 Cash Operating Cost....................................................................................... 304.3.1.4 Environmental ................................................................................................ 314.3.1.5 Recurring Cost (Manufacturing)....................................................................... 314.3.1.6 Non-Recurring Cost Spent to Launch (Technology)....................................... 314.3.1.7 Non-Recurring Cost Spent from Launch to Certification (E&D)...................... 314.3.1.8 Entry into Service (EIS) Date .......................................................................... 32

4.3.2 System Requirements ......................................................................................... 334.3.2.1 Airplane Integration ......................................................................................... 344.3.2.2 Performance................................................................................................... 344.3.2.3 Reliability........................................................................................................ 354.3.2.4 Environmental ................................................................................................ 364.3.2.5 Cost ......................................................................................................... .. 374.3.2.6 Design ............................................................................................................. 374.3.2.7 In-Service Operations....................................................................................... 37

4.3.3 System Variables at the Module Level ................................................................ 384.3.4 Module Flowpath Aerothermodynamic Variables................................................. 40

4.4 QFD Platform Mapping ............................................................................. ..424.4.1 Mapping Stakeholder Needs to System Requirements ....................................... 42

4.4.1.1 Relative Importance of System Requirements................................................. 444.4.1.2 Conflicts Between and Among System Requirements .................................... 444.4.1.3 Stakeholder Needs for Different Market Segments ......................................... 474.4.1.4 System Requirement Difficulty and Core Competencies................................ 484.4.1.5 Deriving the Normalized Coupling Measure ................................................... 48

4.4.2 Mapping System Requirements to System Variables .......................................... 504.4.3 Mapping System Variables to Module Flowpath Aerothermodynamic Variables.....51

4.4.3.1 Relative Importance of Module Flowpath Aerothermodynamic Variables ........... 534.4.3.2 Relative Module Ranking ................................................................................. 544.4.3.3 Module Development Difficulty Ranking ........................................................ 54

5

4.4.4 Normalized Variation ........................................................................................... 554.4.5 Defining Boundaries for High and Low Normalized Coupling and Variation.....55

5 Pratt & W hitney Case Studies .............................................................. 57

5.1 Sample of 8 Engines.................................................................................... 58

5.2 PW4000 Engine Fam ily............................................................................... 625.2.1 Background........................................................................................................... 625.2.2 PW 4000-94" Platform Strategy........................................................................... 635.2.3 PW 4000-1 00" and PW 4000-112" Growth Strategy............................................ 655.2.4 Validating the Hypothesis with the PW 4000......................................................... 66

6 Sum m ary and Conclusions ................................................................... 74

7 Recom m endations ................................................................................. 76

7.1 Conceptual Design Tool............................................................................... 76

7.2 Extensions of QFD Mapping ....................................................................... 787.2.1 Mapping to Support Structure Part Characteristics............................................ 797.2.2 Mapping to Key Process Operations................................................................... 80

7.3 Other Applications...................................................................................... 807.3.1 Value Engineering ................................................................................................ 807.3.2 Military, Small Commercial and Industrial Engines .............................................. 81

7.4 Multi-Project Management as a Portfolio Planning Strategy .................... 817.4.1 Push versus Pull Market....................................................................................... 827.4.2 Product Lifetime & Certification Costs................................................................ 837.4.3 Production Volume .............................................................................................. 837.4.4 Level of Technology Capability............................................................................. 84

7.5 Strategic Analysis........................................................................................ 847.5.1 Core Competencies & the Organization.............................................................. 847.5.2 Porter's Five Forces Model.................................................................................. 85

7.5.2.1 Customers ........................................................................................................ 867.5.2.2 Suppliers .......................................................................................................... 877.5.2.3 Competitors...................................................................................................... 877.5.2.4 Substitutes........................................................................................................ 887.5.2.5 Barriers to Entry .............................................................................................. 89

References .................................................................................................... 92

G lossary ............................................................................................................ 95

6

List of Figures

FigureFigureFigureFigureFigureFigureFigureFigureFigure

1.1:3.1:3.2:4.1:4.2:4.3:4.4:4.5:4.6:

Figure 4.7:

Figure 5.1:

Figure 5.2:

Figure 5.3:

Figure 5.4:

Figure 5.5:

Figure 5.6:

Figure 7.1:

Hypothesis for Assessing Platform Elements ............................... 8Airplane Passenger and Range Capabilities ............................... 17PW 4000-94" .............................................................................. . .19Quality Function Deployment (QFD) Mapping Framework ......... 24Modified QFD Framework for Platform Analysis..........................26Exam ple of QFD Mapping ........................................................... 27Phase I - Mapping Stakeholder Needs to System Requirements ....43Conflicts Between and Among System Requirements.................45Phase I - Sample Mapping of System Requirements to SystemV ariables ................................................................................... . . 50Phase Ill - Sample Mapping of System Variables to ModuleFlowpath Aerothermodynamic Variables....................................52Normalized Coupling and Normalized Variation for the 8 EngineSample (Module Flowpath Aerothermodynamic Variables)........59Module Flowpath Aerothermodynamic Variable Classifications for the8 Engine Sam ple ......................................................................... 60Normalized Coupling and Normalized Variation for the PW4000(Module Flowpath Aerothermodynamic Variables)......................67Module Flowpath Aerothermodynamic Variable Classifications for thePW 4000 ..................................................................................... . 68Normalized Coupling and Normalized Variation for the PW4000 witha 4.5% Normalized Variation Threshold (Module FlowpathAerothermodynamic Variables) ................................................... 70Module Flowpath Aerothermodynamic Variable Classifications for thePW4000 with 4.5% Normalized Variation Threshold ................... 71Extension of Modified QFD Mapping for Platform Elements........79

7

List of Tables

Types of Modular Architectures .................................................... 16Stakeholders and their Needs....................................................... 29FAR Part 33 Aircraft Engine Certification Tests ............................ 32Propulsion System Requirements................................................. 33System Variables.......................................................................... 39Module Flowpath Aerothermodynamic Variables.......................... 41PW 4000 Family of Engines........................................................... 62Porter's Five Forces..................................................................... 86Travel Alternatives Between Hartford, CT and Washington, DC.......88Collaborations in Commercial Gas Turbine Engine Development .... 90

Table 2.1:Table 4.1:Table 4.2:Table 4.3:Table 4.4:Table 4.5:Table 5.1:Table 7.1:Table 7.2:Table 7.3:

8

1 Introduction

Product development challenges companies to produce designs that meet

customer needs, yet that are within their technological and financial means to do

so. The proliferation of customized or unique designs may tax the resources of a

company if product variety cannot be achieved in a cost-effective manner. One

strategy to minimize the costs associated with unique designs is to share

elements or subsystems across all or part of a company's product portfolio, while

design flexibility allows differentiated functions to satisfy specific customer needs.

The grouping of these shared elements comprise a platform. The key is to

determine which elements or subsystems comprise the platform.

The objective of this investigation is to provide a framework for identifying

potential platform elements from among key system design variables. The

proposed framework is validated with a case study of commercial gas turbine

engines that confirms the hypothesis that system design variables with low

normalized coupling and low normalized variation from design to design should

be considered as potential platform elements. This proposed hypothesis is

illustrated in Figure 1.1, where platform candidates would cluster in Quadrant .

Quadrant III Quadrant IV

s High Do Not.4isk Platform

S Quadrant I Quadrant 11

08 Lowdr. Platform Risk

Low High

Normalized Variation(Standard Deviation / Mean)

Figure 1.1: Hypothesis for Assessing Platform Elements

9

A system level framework for identifying the normalized coupling and

normalized variation of these elements was facilitated through the formulation

and use of a modified quality function deployment (QFD) mapping procedure.

Normalized coupling was assessed by quantifying the relative importance of

relationships between stakeholder needs, system requirements and system

design variables, and dividing these rankings by a ranking of the difficulty in their

achievement. Normalized variation of system design variables from a sample of

parameter data was calculated as the standard deviation divided by the mean.

Normalized coupling implies that a product attribute or function, which has

low coupling and low difficulty, is as likely to be considered a platform element as

one that has high coupling and high difficulty. The motivation for platforming an

element that has high coupling and high difficulty is to leverage the higher

development cost and effort associated with this more difficult element across

multiple applications, rather than developing costly, unique solutions over and

over for each new product [Robertson and Ulrich, 1998]. Sharing platform

elements across multiple products may lead to lower manufacturing costs from

economies of scale, lower development costs, and faster time to market to name

a few benefits.

In contrast, system design variables that have high normalized coupling

and high normalized variation may be poor candidates as platform elements.

These variables are predicted to cluster in Quadrant IV of Figure 1.1. Because of

their high level of coupling with upstream stakeholder needs and system

requirements, keeping them at a fixed level as platform elements may adversely

affect many other system variables. The cost of keeping Quadrant IV variables

constant in a platform scenario is the high overall system impact due to the high

coupling. This system cost may outweigh the elemental cost savings benefit.

Since these variables are not difficult to achieve anyway, it may be beneficial and

cost effective to allow them to vary as appropriate, so that overall needs and

system requirements can be met.

10

For cases where there is low normalized variation, but high normalized

coupling as in Quadrant Ill, there is risk in considering these elements for a

platform. There is a possibility that fixing them in a platform scenario is risky

should some future growth potential or unanticipated condition force them to be

changed, moving these elements from Quadrant Ill to Quadrant IV. Since these

elements are highly coupled, changing them could have a large impact on the

overall system.

For cases where there is high normalized variation, but low normalized

coupling, there is less risk than the opposite case described in the preceding

paragraph because of the low coupling. These variables would cluster in

Quadrant 11. Fixing these parameters at a given level for a platform may have a

small overall system effect due to the low coupling. Again, there is always risk

that a change in requirements may increase the coupling, moving these variables

into Quadrant IV.

The proposed framework and hypothesis was validated with a case study

of the Pratt & Whitney PW4000 family of commercial gas turbine engines where

platform elements predicted by the model were consistent with actual design

choices. The results identified a set of system design variables with low

normalized coupling and low normalized variation that could serve as elements of

a commercial gas turbine engine platform and be shared across multiple

products.

Chapter 2 begins with an overview of product portfolio architecture and

methods of defining them. A platform is a type of product portfolio architecture

and some examples are given to provide the reader with a perspective of existing

platform strategies. The chapter ends with a brief discussion of product

architecture concepts as a lead into Chapter 3, which discusses the system

architecture of the gas turbine engine and how certain aspects of the engine's

architecture may or may not lend themselves to platform considerations.

Chapter 4 introduces QFD and summarizes the methodology used to adapt the

traditional QFD framework to perform platform analyses.

11

To validate the hypothesis set forth above, two case studies involving

recent Pratt & Whitney engine designs are discussed in Chapter 5. Following

some concluding statements in Chapter 6, Chapter 7 discusses

recommendations for extending the framework presented in this investigation as

well as interrelationships and implications between the strategic management of

a company and the company's product strategy. Finally, a glossary is included at

the end of the document for those who desire further explanation of terms used

in this work.

Scattered throughout the text are descriptive examples and what if

scenarios, which are provided to clarify some of the concepts and issues

surrounding commercial gas turbine engine platform strategy and design. They

are by no means exhaustive explanations, but are primarily included to provide

the reader with an appreciation of the issue(s) and to highlight key points.

Analogies to other products are also provided, not only to help explain issues

specific to gas turbine engines, but also to provide some basis for comparison as

to how these analogies apply or could be applied to gas turbine engines.

12

2 Related Work

To establish a basis for the platform framework presented in this

investigation, it is important to review related work concerning product platforms

from both a design perspective as well as a product strategy perspective. The

literature contains a number of studies that have been conducted to classify

product portfolio architectures such as platforms and recommend ways to define

these architectures. Product platforms such as the Sony Walkman and Ford

automobiles are examples of how platform strategies have been successfully

implemented and which can provide additional perspectives on what is

achievable. The discussion begins with an overview of product portfolio

architecture.

2.1 Product Portfolio Architecture

Product portfolio architecture entails defining the way in which members of

a portfolio of products share or do not share features. Yu [1998] defines three

categories of portfolio architecture: fixed, platform and adjustable. A fixed

portfolio architecture is where a single option for a feature is offered across an

entire set of products. An example of a fixed architecture is a videocassette

case. A platform portfolio architecture is where multiple options for a feature are

offered across an entire set of products. An example of a platform architecture is

Chrysler's LH platform where the Intrepid, Eagle, Concorde and LHS all share a

common body frame construction, but have different styling features for different

market segments. An adjustable, mass customization portfolio architecture is

where multiple options are offered through a single design, which can be

customized by the user. An example of an adjustable portfolio architecture is a

hair dryer with multiple heat settings.

Recent research has focused on customer needs as a basis for product

portfolio definition and planning. Moore [1999] proposes conjoint analysis as a

way to quantify customer preferences for different combinations of product

13

attributes. Yu [1998] defines a methodology for product portfolio definition of

instant film cameras based on customer needs and accounting for the possibility

that these needs may change over time. Roberson [1998] proposes a product

attribute clustering technique to define appropriate combinations of automobile

platform elements. These investigations all seem to have focused on consumer

products where variety is needed to fulfill customer needs.

Another product portfolio architecture strategy is based on some measure

of product performance. Product performance can be defined as how well a

product implements its intended functions [Ulrich, 1995]. Some general

examples of product performance characteristics are speed, efficiency, life,

accuracy and noise. Krishnan [1998] proposes a model based approach for

planning and developing a product family where customers choose products

based on some measure of performance.

In another product performance based example, Gonzalez-Zugasti [1998]

proposes a methodology for optimizing the product portfolio architecture of a

family of future spacecraft fielded by the Jet Propulsion Lab. The methodology

begins with a point design calculation for each of the different spacecraft

missions. The proposed hardware and system performance characteristics of all

the point designs are then reviewed and areas of similarity or commonality are

identified. These particular components or actual design values are held

constant as each of the point designs is then re-evaluated in terms of being able

to meet their specific mission requirements. If mission requirements cannot be

met, then a negotiation process may take place to arrive at a mutually optimal

solution in light of different mission constraints. If mission requirements are met,

then those elements can be considered part of a platform.

The framework proposed in this investigation is based on an approach

similar to that of the JPL case where the variation of key system design variables

from a sample of engines is calculated. A modified QFD mapping procedure is

implemented to quantify the degree of coupling between stakeholder needs,

system requirements and system design variables as well as the difficulty in their

14

achievement. Platform elements are then identified as those variables with low

normalized coupling and low normalized variation.

2.2 Examples of Product Platforms

The idea of platforms as a strategy for defining product portfolio

architecture is not new. Examples of product platforms include the Sony

Walkman [Sanderson and Uzumeri, 1995], and Ford's 4.6L SOHC V-8 engine

[Hagen, 1990] and vehicle platforms [Nelson et al., 1998]. The benefits of

product platforms include reduced engineering and development costs, quicker

time to market, economies of scale due to increased volume of standard parts,

and common design concepts. The case of the Sony Walkman and Ford V-8

engine illustrate two different product platform strategies, where the former is

based on topological design changes, while the latter focuses on fundamental,

internal design changes.

In the early 1980's, Sony developed 3 basic platforms on which all

subsequent Walkman models were built. These platforms focused on two key

areas including miniaturization, which affected battery size, and high sound

quality systems. With these 3 platforms, Sony offered as many as 20 new

models each year and almost 250 US models in the 1980's. Approximately 85%

of these 250 models were the result of topological design changes, or cosmetic

changes to the outside case and minor re-arrangement of existing features.

Sony's success with the Walkman was the result of providing product variety to

several market niches. In fact, they offered more models than the competition

during this period. This platform strategy focused on providing product variety

through topological design changes, while only incrementally improving the

performance of the basic platforms [Sanderson and Uzumeri, 1995].

The case of Ford's V-8 engine platform is more analogous to that of the

gas turbine engine, where the primary means of providing product variety is not

necessarily with topological design changes as in the case of the Sony Walkman,

but with design changes to the internal workings of the machinery to enhance

performance. Ford's engine platform strategy was to design a family of engines

15

that were to be used in a variety of large and luxury vehicles based on common

combustion chambers, valvetrains and basic structure to allow ease of

interchangeability. The use of the same component in multiple products can be

defined as component standardization [Ulrich, 1995]. Similar components within

engine families were also shared such as cylinder blocks, aluminum cylinder

heads, camshafts, water and oil pumps, and fasteners. Maintaining key

characteristics of a particular engine platform, such as bolt patterns, bore spacing

and journal sizes were also part of the platform strategy. As a result, it was

estimated that the family of engines would share 75% of all parts [Hagen, 1990].

Maintaining key characteristics is also the basic strategy for Ford's Global

Architecture Process (GAP) for entire vehicle platforms [Nelson et al., 1998].

Hardpoints are defined for each platform and consist of master location holes

and surfaces, weldlines, and wheelbase and overhang variation ranges. Even

with these hardpoints, there is still flexibility to build variety into products of a

given platform family. The rationale for maintaining hardpoints is to support high

volume vehicle production with flexible manufacturing lines. This vehicle platform

strategy is more analogous to the Sony Walkman case than it is to the V-8

engine case, because product variety is provided by topological design changes

like body panels, cabin size as well as other attributes distinguishable by the

consumer.

The Sony Walkman and Ford V-8 engine/vehicle cases illustrate different

product platform strategies. Chapter 5 discusses the Pratt & Whitney case study

of the PW4000 engine family and similarities to the Sony and Ford cases. The

next section discusses some basic concepts of product architecture that may or

may not lend themselves to a platform strategy.

2.3 Product Architecture Concepts

Given the examples of product platform strategies and how they may be

defined, it is important to understand some fundamental concepts of product

architecture that may or may not lend themselves to a platform strategy. Product

architecture can be categorized as either modular or integral [Ulrich, 1995]. An

16

architecture that is modular has functional elements that have a one-to-one

mapping to the physical components of the product and where interfaces

between components are decoupled. Two components are considered

decoupled if a change made to one component does not require a change to the

other component in order for the entire product to work correctly. In contrast, an

architecture that is integral has functional elements that have more than a one-to-

one mapping to physical components and/or have coupled interfaces between

components.

There are various types of modular architectures, namely slot, bus and

sectional [Ulrich, 1995]. These are summarized in Table 2.1.

Table 2.1: Types of Modular Architectures

TypeDefinition E xamples

A car radio versus speedometer. The

Slotinterface and cannot be car radio has interfaces that do not

interchanged. allow it to be plugged into the sameinterface as the speedometer.

Dell Cpi laptop computer where bothVarious components have the same the 3.5" disk drive and CD-ROM drive

Bustype of interface and can connect to a have the same interface that allowscommon component. one to be interchangied with the other

in the same rece tacle.

Components all have the same

S cin l interfaces with no sing e element to PpnscinlsfsadofcSectional which all the other components prtin.

attach.

These examples illustrate how some products lend themselves to one form of

platform architecture over another.

The next chapter sets the stage for the discussion on how platform

elements are identified with the modified QFD mapping by providing perspectives

on the system architecture of a gas turbine engine. Included in this discussion is

a description of basic system architecture, issues of modularity and integrality,

and coupling.

17

3 System Architecture of a Commercial Gas Turbine

Engine

3.1 Airplane System and Engine Subsystem

From the perspective of an air transportation vehicle, the gas turbine

engine is a subsystem of an airplane system. All airplane engines have the

same basic functionality of producing thrust to propel an airplane into the air and

over a design range with a specified payload. Some secondary engine functions

that support airplane functions include providing cabin air, electrical power to

airplane systems, and pressurization for airplane hydraulic systems through

airplane/engine interfaces. Figure 3.1 illustrates the range and passenger

capacities of Pratt & Whitney powered narrowbody and widebody airplanes

[Jackson, 1995 & 1997].

IA

E-

Z

500

450

400

350

300

250

200

150

100

50

00

B747-400/PW4056xB777-2OO/PW4084. B777-300/PW4098

A330-300/PW4168 B777-2001GW/PW4090

A300-600/PW4158 B767-300/PW4056 A330-200/PW468

A31 O-300/PW41 52+ 9 B767-300ER/PW4060

A321/V2633-A5A B757-200/PW2040 @ B767-200ER/PW4056

AA31 9N2522-A5 A A320N2525-Al

1000 2000 3000 4000 5000 6000

Range (nautical miles)

7000 8000 9000 10

Figure 3.1: Airplane Passenger and Range Capabilities

18

Engines can provide different thrust levels for different airplane

applications. Thrust variation is achieved as a result of the aerothermodynamic

and mechanical design of the engine's turbomachinery that includes the rotating

blades and stationary vanes, as well as the associated support structure.

Support structure includes major parts such as disks, cases, seals, bearings and

shafts.

Airlines can choose between and among engines offered by different

manufacturers, since the engine is an option on the airplane. For example, an

airline that purchases a Boeing B777 has the option of choosing either Pratt &

Whitney PW4000, General Electric GE90 or Rolls Royce Trent 800 series

engines. Here, all three engine manufacturers supply engines with roughly the

same rated takeoff thrust, but that may be differentiated by their degree of fuel

efficiency, weight, and reliability as examples. What allows three different engine

types to interface and be used on the same airplane is the engine buildup unit

(EBU).

3.2 Modularity and Integrality

A commercial gas turbine engine has attributes of both modular and

integral architectures. The modular construction of the engine is such that the

major components, typically referred to as modules, can be bolted to each other

to form the entire engine. Major engine modules include

. Fan

. Low Pressure Compressor (LPC)

. High Pressure Compressor (HPC)

. Combustion Chamber (also referred to as the burner)

. High Pressure Turbine (HPT)

. Low Pressure Turbine (LPT)

Figure 3.2 is a cutaway illustration of the PW4000-94" showing the major

modules and their relative position to one another [http://www.pratt-

whitney.com/engines/galery/g.pw4000.94cut.htm].

LOW PRESSURECOMPRESSORFAN

ILETCASE

Figure 3.2: PW4000-94"

The high pressure turbine, as an example, is a module that is the

assembly of its constituent parts including blades, disks, seals and a case. The

high pressure turbine module as a whole is attached to the diffuser case, which

houses the combustion chamber on the upstream end, and the low pressure

turbine module on the downstream end.

Although the engine is modular in construction, its functionality on the

module level is integral both in terms of the many to one mapping of functional

elements to physical components, as well as coupled interfaces between

modules. In terms of basic engine functionality, compression is accomplished by

the fan, LPC and HPC, fuel-air mixing and burning is accomplished by the

combustion chamber, and expansion is accomplished by the HPT and LPT to all

to create thrust. However, there is a many to one mapping of functions to a

19

20

particular module. For example, functions of the HPC not only include

compressing air, but also providing secondary flow to other parts of the engine as

well as to the airplane, providing airflow acceptable to the downstream burner

module, providing support for internal turbomachinery, accepting torque from the

shaft connected to the HPT, and driving an accessory gearbox with assorted

pumps and generators.

In terms of coupled interfaces, the engine is integral in the sense that a

change to one module affects other engine modules. Ulrich [1995] refers to

different types of coupling including those of geometry and heat. These types of

coupling found in gas turbine engines are discussed in the next section.

3.3 Mechanical & Aerothermodynamic Coupling

Geometric or mechanical coupling occurs where certain modules are

mechanically connected to the same shaft and so turn at the same speed. The

high pressure compressor (HPC) module and high pressure turbine (HPT)

module are connected to the same shaft, which rotates at high speed. The

combination of the HPC and HPT modules is typically referred to as the high

spool or engine core. Sandwiched between the HPC and the HPT is the

combustion chamber which is also considered to be part of the core. An

example of mechanical coupling in the core is where a change in the exit

diameter of the HPC case requires a change to the inlet of the diffuser case to

which it is connected.

As in the core, the combination of the fan, LPC and LPT modules, typically

referred to as the low spool, are connected to a different shaft that rotates at a

speed slower than that of the high spool. The combination of the fan, LPC and

LPT is typically referred to as the low spool. Although the low and high spools

can be considered mechanically decoupled, since each spool is connected to a

different shaft and turns at a different speed, there are still interactions between

the spools due to aerothermodynamic coupling.

Aerothermodynamic coupling comes from the fact that air and exhaust

gases travel through a continuous flowpath formed by the turbomachinery of all

21

the engine modules, from the inlet to the exit of the engine. The exit conditions

of mass, momentum and energy in the form of pressure, temperature and flow

from one module serve as the entrance conditions for the following module. In

addition, a change in a flowpath condition for a module on one spool may affect

another module on the same or the other spool because of this continuous flow

from one module to the next.

Coupling effects are not necessarily bad. Quantification of module to

module parameter coupling can be used during the engine development process

to optimize overall system performance. The coupling between modules is

typically quantified by what are referred to as influence coefficients or trade

factors. For example, if an engine test reveals that fuel efficiency goals are not

being met, influence coefficients generated from powerplant performance

simulations can be used to compare actual parameter shifts with predicted

parameter shifts in order to determine which module(s) are key contributors to

this deficiency. This information can then be used to determine what module

improvements are needed in order for the engine to meet overall system

requirements.

In contrast, coupling can also be detrimental when a change to one aspect

of the engine adversely affects one or more aspects of another part of the

engine. For example, although the low pressure compressor (LPC) and high

pressure compressor (HPC) are not mechanically coupled because they are

connected to different shafts, they are still aerothermodynamically coupled

because they share a common interface. LPC exit conditions of pressure,

temperature and flow serve as the entrance conditions to the HPC. Good engine

design will minimize the coupling between these modules such that a surge

condition in one does not exacerbate a surge condition in the other. An engine

surge is where the compression system has lost its ability to compress air and

there is a momentary reversal of flow towards the front of the engine instead of

rearward. This is an example of the desire to minimize the coupling between

modules.

22

Coupling between and among engine modules both mechanically and

aerothermodynamically complicates the issue of a platform. Swapping a module

from one engine type to another in a building block philosophy first requires that

the mechanical interface is compatible, e.g. bolt locations, diameters and shaft

size. Even if the mechanical interface is compatible, the aerothermodynamic

coupling between and among modules may prevent this swapping strategy from

allowing the entire engine to meet system requirements.

Because the traditional approach of defining platform elements as those

which have little or no coupling at the interface or have a one-to-one mapping of

form to function, are not entirely appropriate for a commercial gas turbine engine

which is functionally integral, as well as mechanically and aerothermodynamically

coupled, an alternative approach is needed. The next chapter introduces quality

function deployment (QFD) as a framework for assessing a form of system level

coupling that not only captures the physical coupling described above, but also

the relationships between key system design variables and the stakeholder

needs and system requirements that drive them. Quantifying the degree of

coupling between needs, requirements and system design variables as well as

their difficulty in achievement, will help to identify the system level effect of

keeping key design variables constant or within a certain range of variability in a

platform scenario. Identifying these key design variables is then the first step in

identifying potential platform elements in an integral and coupled architecture

such as the gas turbine engine.

23

4 Quality Function Deployment (QFD)

4.1 What is QFD?

This investigation utilized QFD to systematically identify key elements of a

gas turbine engine product platform. QFD was reported on by Hauser and

Clausing [1998], but was originally based on the quality tables developed by

Professor Mizuno at the Tokyo Institute of Technology for Mitsubishi Kobe

Shipyards in 1972. QFD is a means to ensure that high level needs and

requirements flow down or are deployed to the design and manufacture of

various product components. QFD has been used as a system engineering tool

for requirements management, tracking and traceability. It has been used in the

design of complex systems such as spacecraft and military airplanes [Boppe,

1998]. Xerox used QFD in the design of their successful Lakes digital document

platform to "deploy the voice of the customer to the factory floor' [Paula, 1997;

Elter, 1998].

Figure 4.1 [Quality Function Deployment Implementation Manual, 1989]

shows the QFD framework beginning with customer wants or needs and

progressing to a series of 4 mappings first to design requirements, then to part

characteristics, key process operations, and finally to production requirements.

24

Conflict

Design Part Key Process ProductionRequirements Characteristics Operations Requirements

E g 0

Important Important ImportantDifficult Difficult Difficult

Phase I Phase 11 Phase III Phase IVProduct Planning Part Deployment Process Planning Production Planning

Figure 4.1: Quality Function Deployment (QFD) Mapping Framework

Each deployment phase in Figure 4.1 is a matrix mapping of relationships

between row and column categories. A relationship is indicated at the

intersection of a row and column and is interpreted as the importance of a

column category in achieving the row category, relative to the influence of other

column categories in influencing that same row category. The relative

importance of these relationships is typically captured on a 1 to 10 scale, with 1

denoting low importance and 10 denoting high importance. An organization's

experts are consulted to provide the relative importance relationships.

In the end, the relative importance of each column category can be

obtained. These relative importance rankings can then be used as a roadmap to

indicate where the organization should focus its resources and attention at each

phase. A difficulty ranking can also be assessed against each of the column

categories. This can be used to highlight areas that may require additional

resources or attention. Difficulty assessment combined with relative importance

rankings can then be used to guide the organization's strategy during the product

development process.

Phase I of the QFD mapping framework is referred to as the House of

Quality. It is at this stage where customer wants are translated into design

25

requirements. The proverbial "roof" of the House of Quality captures the conflicts

between design requirements, where achieving an optimal level for one design

requirement can lead to a suboptimal level for another requirement. For

example, if one considers the generic requirements of performance and cost, a

high performance product may cost more to develop than a low performance

product because of extra features and capabilities. Likewise, low cost may imply

low performance. Thus, a requirement to achieve better performance comes at

the expense of cost and vice versa. These requirements work in opposite or

conflicting directions.

Each successive phase of deployment is driven by the preceding set of

requirements or variables. In other words, the requirements or variables are

deployed to successive phases. An example of how QFD can be used during

detailed design is when a key process operation in Phase Ill of Figure 4.1 cannot

be accomplished due to the limitations of an existing manufacturing process.

The mapping will indicate what key part characteristics in Phase II are affected

and may need to be altered so that the part can be manufactured, as well as

what design requirements in Phase I may be affected. One can thus trace the

upstream or downstream effects of such changes.

4.2 Applying QFD to Identify Platform Elements

The reason why QFD was chosen as a framework to analyze platform

elements was because of its ability to capture not only physical coupling, but also

the system level coupling of customer wants, design requirements, part

characteristics, key process operations and production requirements. The

traditional QFD framework discussed in the previous section was modified for

this investigation and was subsequently used to identify potential platform

elements based on system level normalized coupling and normalized variation.

The modified QFD framework is presented in Figure 4.2.

Conflict

SystemRequirements

0

00

ImportanceDifficultyVariation

Phase IRequirementsDeployment

System ModuleVariables Flowpath Aero

E E)

C~CO

Importance ImportanceVariation Difficulty

Variation

Phase Il Phase ilSystem Variables Module Flowpath

Deployment Variables Deployment

Figure 4.2: Modified QFD Framework for Platform Analysis

The system level coupling between stakeholder needs, system

requirements, system variables and module flowpath aerothermodynamic

variables is quantified through the identification of relationships between

successive mappings and the importance of each relationship. The ranking

schemes discussed in Chapter 4.4 allow the relative importance of each

relationship to be captured.

Phase I of the modified mapping illustrated in Figure 4.2 is consistent with

the traditional QFD mapping found in the previous section where stakeholder

needs are mapped to requirements. For this investigation, stakeholder needs

are deployed to what is referred to as system requirements. The difficulty

associated with each system requirement is also assessed.

Because of the modular construction of the engine, system requirements

are allocated to each of the modules, hence Phase 11 mapping from system

requirements to system variables. For example, a typical system requirement

may be for a certain level of thrust specific fuel consumption (TSFC), which

26

27

satisfies an airplane mission stakeholder need for airplane range as illustrated in

Figure 4.3. Although TSFC is a system requirement, each module is expected to

operate at a certain level of efficiency so that the entire engine can meet the

TSFC requirement. In this way, the system requirement of TSFC is allocated to

the system variable of module efficiency across all the engine modules.

Stakeholder Requ emen Sysem Variable- Aerothemn narn c

Figure 4.3: Example of QFD Mapping

Unlike Phase 1, Phase I does not include a separate assessment of system

variable difficulty in this investigation, because system variables at the module

level essentially inherit the difficulty deployed from the system requirements.

Phase Ill of the modified QFD mapping is from system variables to module

flowpath aerothermodynamic variables, which are key design variables that are

associated with each of the engine modules. Extending the example of the

TSFC system requirement cited above, the system variable of HPC efficiency is

achieved by defining module flowpath aerothermodynamic variable levels such

as number of stages, blade aspect ratios, flow coefficients as well as others.

System variables from Phase 11 therefore drive module flowpath

aerothermodynamic variables in Phase Ill.

A level of difficulty is assessed for each engine module in Phase Ill and

applies to all the flowpath aerothermodynamic variables associated with that

particular module. This difficulty ranking can be based on resource requirements

28

for personnel, as well as module hardware and non module hardware required

during development. As discussed in the introduction, the degree of difficulty is

used as a discriminator for identifying platform elements so that they can be

leveraged across multiple products. This can reduce subsequent product

development effort and cost.

What differentiates the modified QFD framework for platform analysis from

the traditional QFD is the quantification of parameter variation at each phase of

the mapping. Later sections discuss how the normalized variation of actual

aerothermodynamic design data is calculated and how potential platform

elements are identified for Phase Ill of this mapping process. Knowing the level

of normalized variation as well as normalized coupling then allows platform

elements to be identified.

A detailed description of different elements for each phase of the modified

QFD mapping used to identify platform elements is described in the next section.

These include stakeholder needs, system requirements, system variables, and

module flowpath aerothermodynamic variables.

4.3 Elements of the Platform QFD

4.3.1 Stakeholders and their Needs

Pratt & Whitney uses a balanced scorecard approach to design engines

[Kaplan and Norton, 1996]. Engine designs are driven by the needs of many

stakeholders including airlines, airplane manufacturers, regulatory agencies as

well as Pratt & Whitney. Airlines are the end user of Pratt & Whitney engines.

Airplane manufacturers consider the engine to be an airplane subsystem.

Regulatory agencies like the Federal Aviation Administration (FAA), International

Civil Aviation Organization (ICAO), and Environmental Protection Agency (EPA)

define policies and guidelines to protect the public and the environment. Finally,

Pratt & Whitney, like any other company, is in the business to make a profit.

Table 4.1 lists the stakeholder needs used in Pratt & Whitney's balanced

scorecard approach and who the primary and secondary stakeholders are.

Below is a detailed description of stakeholders and their needs.

29

Table 4.1: Stakeholders and their Needs

4.3.1.1 Airplane Mission

From Pratt & Whitney's perspective, the airplane manufacturer is the

primary stakeholder in ensuring the airplane system satisfies its defined mission

so that the airline as the secondary stakeholder is satisfied. Elements of the

airplane mission which are made possible in large part by the propulsion system

include the design range, typical mission length, takeoff gross weight, and the

amount of fuel burned. Pratt & Whitney is a secondary stakeholder in the sense

that in order for the airplane manufacturer to even consider it a viable contender

for an airplane application, its proposed engine offering has to be competitive in

achieving the airplane mission. Not being competitive could mean exclusion

from consideration. The airplane manufacturer does not have to offer a particular

manufacturer's engine as an option to the airline.

30

4.3.1.2 Reliability

Airlines are the primary stakeholder for engine reliability, although the FAA

may become a more vocal stakeholder when flight safety issues have the

potential to adversely affect the flying public. Reliability is the ability of the

engine to operate safely and according to its original design intent. Engine

reliability is typically measured in terms of in-flight shutdowns, unscheduled

engine removals, and delays and/or cancellations.

When engine reliability poses a severe safety hazard, the FAA may

intervene and mandate that certain rectifying actions be taken to minimize risk to

the flying public. Poor reliability also increases an airline's direct and indirect

operating costs when it has to fix these problems. It may also lower their

revenues when flight delays or cancellations decrease passenger satisfaction.

In many ways, Pratt & Whitney is also a secondary stakeholder, because

the reliability of the engine influences the amount of post certification engineering

(PCE) effort required to resolve these problems. Given limited budgets, this may

impact the funding available for new engine development programs. Poor engine

reliability may also influence an airline's decision not to buy current or future

engines from a given manufacturer, because reliability problems like delays and

cancellations can result in lost revenues from low customer satisfaction.

4.3.1.3 Cash Operating Cost

Airlines are the primary stakeholder for cash operating cost (COC). COC

includes costs associated with operating the engine such as total maintenance

cost (TMC) and the cost of fuel burned. The stakeholder need is to minimize

COC via low maintenance costs and fuel efficient engines.

Pratt & Whitney can also be considered a stakeholder when it offers fixed

price maintenance contracts to airlines. This is where Pratt & Whitney maintains

an airline's fleet of engines and charges a certain maintenance rate based on the

number of hours the engines are operated. If actual maintenance costs exceed

negotiated contract levels, Pratt & Whitney stands to lose profit. In addition, if

31

maintenance costs are too high relative to the competition, Pratt & Whitney

stands to lose market share for these maintenance contracts.

4.3.1.4 Environmental

Regulatory agencies such as the FAA, ICAO and EPA are the primary

stakeholders acting on behalf of the public for ensuring that engines are

environmentally friendly when they are operated, as well as when they are

manufactured or repaired. There are published guidelines for allowable

emissions and noise levels. Airlines are secondary stakeholders because they

are penalized for operating engines that violate local emission and noise

restrictions.

4.3.1.5 Recurring Cost (Manufacturing)

Recurring cost is the cost for Pratt & Whitney to manufacture each engine.

As such, Pratt & Whitney is the primary stakeholder for ensuring that recurring

costs are minimized in order to maximize profit margins.

4.3.1.6 Non-Recurring Cost Spent to Launch (Technology)

Again, Pratt & Whitney is the primary stakeholder for this need. Non-

recurring costs include the development of technologies that will allow the engine

to achieve the airplane mission. New technologies must demonstrate a certain

level of maturity before they can be considered for inclusion in a new engine

program. It is the cost associated with the maturation of these technologies that

comprises this cost.

4.3.1.7 Non-Recurring Cost Spent from Launch to Certification (E&D)

Engineering and development (E&D) costs include that for manpower,

engine hardware, non-engine related equipment, and testing to ensure the

engine meets airplane mission requirements as well as passes FAA tests to be

certified as airworthy. Listed below are FAA tests prescribed by Federal Aviation

Regulations (FAR) Part 33, Airworthiness Standards: Aircraft Engines

[http://www.faa.gov/avr/AFS/FARS/far-33.txt].

32

Table 4.2: FAR Part 33 Aircraft Engine Certification Tests

E&D is essentially an affordability issue for Pratt & Whitney. There may be

instances when a development program may be technologically ready for launch

into full scale development and certification, but may end up being delayed

because of limited resources.

4.3.1.8 Entry into Service (EIS) Date

This is the date when the launch airline begins operating airplanes in

revenue service carrying passengers. This date is mutually agreed to by the

launch customer, airplane manufacturer and various suppliers, of which Pratt &

Whitney is an engine supplier. During the elapsed time between formal program

33

launch and EIS date, the development organizations must not only develop and

test hardware that meets airplane mission requirements, but also ensure the

engine passes FAA tests to be certified as flightworthy.

EIS date influences what technology can be incorporated into an engine

design, whether or not sufficient resources are available during the given

development period, and whether or not the engine can meet its requirements

when airlines begin revenue service operations. Although there are various

stakeholders, Pratt & Whitney is the primary stakeholder.

4.3.2 System Requirements

To ensure stakeholder needs are fulfilled, system requirement categories

are defined and target levels are set prior to program launch. Pratt & Whitney

uses the system requirement categories and subcategories listed in Table 4.3.

Table 4.3: Propulsion System Requirements

During the product development process, actual system requirement levels are

tracked relative to target levels. Shortfalls are identified and action plans are

34

implemented to ensure the engine meets all requirements. For example, the

engine's thrust specific fuel consumption (TSFC) is a performance requirement,

which is a measure of how efficiently the engine burns fuel to produce a given

thrust level. A target TSFC level is defined such that the stakeholder needs for

the airplane to fly a certain range with a given payload, low cash operating cost

due to fuel burned, and low recurring and non-recurring costs can all be

achieved. As discussed in Chapter 3.3, a deficiency in TSFC can be isolated to

certain parts of the engine, so that specific hardware changes can be

implemented to address the problem. This may mean changing the

aerodynamics of the turbomachinery airfoils or reducing tip clearances as

example solutions. The sections below describe in greater detail each of the

requirements listed in Table 4.3.

4.3.2.1 Airplane Integration

Requirements in this category involve system level interface issues

between the engine and the airplane and include engine weight, drag, diameter

limits and length limits. The engine is mounted to the airplane via the pylon.

Because the pylon is designed to support a certain load, the engine weight must

be kept within these limits. In addition, the diameter of the engine is constrained

for wing mounted engines because of the required clearance between the bottom

of the engine and the ground. This clearance is necessary to minimize ground

vortex as well as foreign object ingestion which may adversely affect engine

operation. Length limits are important since they affect how and where the

engine is mounted to the pylon.

4.3.2.2 Performance

Requirements in this category involve the primary function of the engine,

which is to generate thrust to propel an airplane in flight. Thrust is the force that

propels an airplane at a specified speed and altitude throughout its flight

envelope. Other requirements include thrust specific fuel consumption (TSFC)

and performance deterioration rate. TSFC is a measure of how efficiently the

engine burns fuel in terms of rate of fuel burned per pound of thrust generated.

35

Performance deterioration rate is how quickly an engine's fuel efficiency changes

over time and is typically measured in %TSFC change per a given number of

cycles. Worse TSFC means that the engine is operating less efficiently and has

to burn more fuel to achieve the same thrust level. For long range airplane

missions, fuel burn is critical given the finite amount of fuel the airplane is

designed to carry.

4.3.2.3 Reliability

Requirements in this category are associated with the engine's ability to

operate according to its original design intent. Engine reliability is measured in

terms of in-flight shutdown rate (IFSD), unscheduled engine removal rate (UER),

and delay and cancellation rate (D&C). Both the in-flight shutdown and

unscheduled engine removal rates are measured as events per one thousand

flight hours. The delay and cancellation rate is measured as events per one

hundred airplane departures. Although these reliability metrics are applicable to

airplane related problems as well, the descriptions below focus on engine related

problems.

An in-flight shutdown is when the pilot terminates fuel flow to the engine.

A pilot may elect to shutdown an engine when its continued operation after an

anomalous operating condition is deemed to have the potential of causing further

damage to the engine or creating a safety hazard for the airplane. Examples of

conditions that may cause an in-flight shutdown include a bearing failure which

may cause an oil filter clog indication and high vibration, compromised bearing

compartment seal which may cause an indication of low oil pressure, low oil level

and/or high oil temperature, and fractured airfoils that may cause a surge and

high vibration. Although an engine may be shutdown, the airplane can still

continue the flight if the other engine(s) are operating normally.

An unscheduled engine removal occurs when the engine's inability to

continue functioning within normal operating guidelines causes it to be removed

for repair or refurbishment. This can result from an in-flight shutdown, the

inability to correct a problem even after on-wing troubleshooting, as well as an

36

engine durability problem where a part deteriorates or fails before reaching its

predicted design life. An unscheduled engine removal is in contrast to a

scheduled removal where an airline deliberately plans to remove an engine for

scheduled maintenance or rotation purposes. Engines may be rotated on or off

wing for the same reason that tires are rotated on an automobile, so that they

wear evenly. In the case of engines, they are rotated on or off wing so that all

the engines in an airline's fleet accumulate similar flight hours and cycles and

have similar levels of performance.

A delay may be caused when an engine problem prevents a flight from

departing within 15 minutes of its scheduled departure time. A cancellation is

caused when an engine problem prevents the flight from taking off at all. Delays

and cancellations may be caused by an in-flight shutdown or an unscheduled

engine removal.

4.3.2.4 Environmental

Requirements in this category relate to how friendly the engine is to the

environment during its operation as well as during its manufacture and repair.

Requirements include emissions levels, noise levels and whether or not the

design utilizes environmentally friendly materials and processes.

Regulated engine emissions include nitrous oxides (NOx), carbon

monoxide (CO), hydrocarbons (HC), and smoke. NOx, CO and HC emissions

are measured as grams per kilo-newton of maximum thrust generated. Smoke is

identified as the matter in exhaust emissions that obscures the transmission of

light and is measured in terms of a dimensionless smoke number. There are

often local airport restrictions or guidelines on emissions where penalty fees are

imposed on airlines that operate engines which exceed these limits.

Noise levels are measured in decibels (EPNdB) and are also regulated.

There are typically local airport restrictions on cumulative noise generated by the

engine at three reference conditions including sideline during the takeoff roll,

cutback when engine power has been reduced from takeoff power on the climb

out from the airport, and approach for landing.

37

So called "green" engines are designed to take advantage of

environmentally friendly materials used in anti-gallants, anti-seize materials,

primers, adhesives, coatings, corrosion protection and wear resistance.

Hazardous materials pose a health risk not only to production and maintenance

personnel, but also to the environment.

4.3.2.5 Cost

Requirements in this category have to do with Pratt & Whitney

manufacturing and development costs and include recurring cost, non-recurring

cost of technology development required for program launch, and non-recurring

cost of engineering and development. Low recurring or manufacturing cost is

desired for business profitability. Non-recurring costs for technology, and

engineering and development are primarily affordability issues and impacts

whether or not a development program can be launched or completed with given

resources and within a given time frame. For example, development of high

temperature materials for high performance engines may be costly to develop

from a technology as well as manufacturing standpoint.

4.3.2.6 Design

Requirements in this category have to do with the general design of the

engine. Of primary concern is the cyclic design life of critical parts that are

exposed to extreme temperature and stress conditions. For example, extreme

temperature conditions typically occur during takeoff when the engine operates at

its hottest temperature. The engine is therefore designed to operate at these

conditions for a specified number of takeoff cycles.

4.3.2.7 In-Service Operations

Requirements in this category represent issues that are important to an

airline as it operates the engine. Requirements include total maintenance cost

(TMC), time required to replace externals and accessories while the engine is

installed on an airplane, refurbishment interval and the engine being service

ready at EIS. Total maintenance costs include that for parts and labor and is

38

measured as cost per engine flight hour. Time required to replace externals and

accessories is measured in terms of minutes and is important for minimizing

maintenance labor costs when it comes to performing on-wing maintenance.

Short part replacement times may also help to reduce the frequency of delays

and cancellations when an engine problem needs to be corrected between

flights. Refurbishment interval refers to how often parts in the engine need to be

replaced because of wear and is measured in terms of engine flight cycles.

Finally, an engine is considered service ready at EIS if all documentation and

support equipment needed to operate and maintain the engine are in place and

available for an airline to use.

4.3.3 System Variables at the Module Level

Due to the modular construction of Pratt & Whitney engines, many of the

system requirements described in the previous section are achieved by

specifying levels of system variables at the module level. In other words, many

system requirements are achieved by summing the contributions from each

major engine module. For example, one system requirement that is the sum of

the module contributions is that of engine weight.

Not all system requirements are merely the cumulative total of all module

contributions, as in the case of TSFC. From the earlier example illustrated in

Figure 4.3, it was shown that TSFC is a system requirement that is influenced by

the design efficiencies of the various engine modules including the fan, LPC,

HPC, HPT and LPT. In reality, the efficiencies of some modules have a greater

impact on TSFC than others. For example, a one percent change in HPT

efficiency has a greater impact on TSFC than does a one percent change in LPC

efficiency. These non-linear effects are captured in the QFD mappings.

Listed below in Table 4.4 are the system variables associated with each of

the major engine modules, as well as a set of high level system variables that

may span across more than one module. These high level system variables are

commonly used in turbomachinery design. A detailed description of their use

and relevance may be found in the literature [Cohen et al., 1987; Dixon, 1978].

39

Table 4.4: System Variables

40

Table 4.4: System Variables, concluded

4.3.4 Module Flowpath Aerothermodynamic Variables

System variables at the module level listed in the previous section

influence module flowpath aerothermodynamic variables. A detailed description

of the use and relevance of these module flowpath aerothermodynamic variables

commonly used in turbomachinery design may be found in the literature [Cohen

et al., 1987; Dixon, 1978]. The module flowpath aerothermodynamic variables

considered in this investigation are listed below in Table 4.5 by engine module.

41

Table 4.5: Module Flowpath Aerothermodynamic Variables

42

Module flowpath aerothermodynamic variables listed above comprise the last

level of mapping addressed in this investigation. It is at this level where potential

platform elements are identified.

The next section discusses the interrelationships between stakeholder

needs, system requirements, system variables and module flowpath

aerothermodynamic variables and how these interrelationships are captured via

the QFD mapping. This will provide insight into the coupling of module flowpath

aerothermodynamic variables to stakeholder needs, system requirements and

system variables. Again, quantification of this coupling is necessary to validate

the hypothesis that system design variables with low normalized coupling and

low normalized variation are potential candidates as platform elements.

4.4 QFD Platform Mapping

In this section are discussed the modified QFD mapping process

illustrated in Figure 4.2 and how a quantitative assessment of platform elements

is derived from the mapping of importance relationships from Phase I through

Phase Ill. The mapping of importance relationships was made possible through

consultation with system engineers, technical experts and marketing specialists

that support Pratt & Whitney's Advanced Engine Programs. Individuals were

asked to offer their subjective, yet expert opinion on the relative importance of

relationships among stakeholder needs, system requirements, system variables

and module flowpath aerothermodynamic variables.

4.4.1 Mapping Stakeholder Needs to System Requirements

Various elements contributed to the mapping of stakeholder needs to

system requirements to derive the system requirement coupling ranking for

Phase I of the modified QFD mapping. These elements included the relative

importance of system requirements, stakeholder needs for different markets, and

the difficulty associated with achieving system requirements. The following

h1I

43

sections discuss these elements and the equations used to calculate the

normalized system requirement coupling ranking shown at the b'ottom of Figure

4.4. This figure is Phase I of the modified QFD mapping of stakeholder needs to

system requirements.

System RequirementsRelative Importance Ranking (10=ligh ... 1=Low)

mwkd

(10-Ngh..1=b"

Stakeholder-Needs

Ak plsne Mlsalon 8 9 10 10 7 4 7 10 8 7

RelIabIlIty 9 9 10 10 10 3 7 5 5 5 3

CashOperatingCost 9 7 5 5 3 2 7 10 8 3 8 3 2 8 5 3 2 8 10 4 8 4

Environmental 6 8 7 10 10 7 5

(Mnfatr 9g 9 5 8 5 5 5 5 5 2 10 3 7 1 5

Non-Racunring CostSpeit to Launch 3 3 8 8 8 4 5 10 5

teholdy)

CoshRecurring Cost 7 5 5 3 2 7 10 6 3 a 32 8 5 3 2 0 4 a 4

Spentcrom Launch to 5 5 5 5 5 3 3 7 10 3 7Certification (E&D) __ _

Entry Into Service (EIS) 3 3 8 5Date

Difficulty (9wHih,S=MedIum,3=Low) 9 3 9 6 8 9 6 9 9 9 9 6 8 9 8 9 3 6 9 6 9 8

:ti . t

I Ix

ii8

E

t

Nornulized Systemn Requirement Copling RnkgShari Range Missioni 58% 191% 132% 118% 145% 179% 144%154% 187% 54% 862% 188% 186% 181% 1100%187%1 18% 182%153% 139% 147% 170%

Long FtRge Misskx 82% 1108%138% 122% 148% 182% 149%152% 8 2% 152%182% 188% 114% 157% 105% 88% 112% 155%147% 135% 142% 88ff%I

Figure 4A4 Phase I - Mapping Stakeholder Needs to System Requirements

Airplane Integration

IE

Reliability In-Service OperationsPerformnence Environmentel Cost Dsn n

I

44

4.4.1.1 Relative Importance of System Requirements

The stakeholder needs and system requirements shown in Figure 4.4

were discussed in Chapters 4.3.1 and 4.3.2 respectively. System engineers

responsible for performing conceptual engine design studies were asked to rank

the relative importance of system requirements to stakeholder needs on a scale

of 1 to 10 with 1 denoting low importance and 10 denoting high importance. The

final rankings shown in Figure 4.4 were reached by consensus for the system

engineers surveyed.

The relative importance rankings answer two questions, namely (a) which

system requirements need to be met in order for a given stakeholder need to be

satisfied, and (b) how important is one system requirement relative to another in

meeting a stakeholder need. The second question of the relative importance

between system requirements and stakeholder needs is captured with a ranking

scale of 1 to 10. For example, a rank of 10 at the intersection of the thrust

specific fuel consumption requirement and airplane mission indicates that this

requirement is extremely important in meeting the need. Likewise, the thrust

specific fuel consumption requirement is equally important in meeting cash

operating cost needs with a rank of 10.

The first question of which system requirements have to be achieved to

meet a particular need is answered with a relative importance rank at the

intersection of a system requirement and a stakeholder need. Figure 4.4

illustrates that in general, a given stakeholder need is satisfied only after meeting

several system requirements. For example, the stakeholder need of airplane

mission is driven by system requirements of weight, low drag, diameter limits,

length limits, thrust, thrust specific fuel consumption, performance deterioration

rate and non-recurring cost of technology development.

4.4.1.2 Conflicts Between and Among System Requirements

More often than not, more than one system requirement is needed to

satisfy a particular stakeholder need as illustrated by the previous example of the

airplane mission. Tradeoffs between conflicting system requirements may be

45

necessary in order to meet a stakeholder need once a particular requirement's

minimum threshold has been met. The roof of the House of Quality depicted in

Phase I of Figure 4.2 captures the conflicts between system requirements.

Figure 4.5 shown below captures the conflicts between system requirements

pertinent to this investigation.

'Performn " Refebility Enonmsnfal Coat Design flSInerto 4 " I I Operations

S

ZI

Co

2

S 5.toIL

Sa

Co

w

FIU

I

I1w

IjII

b

Ii

CI

LLIAI

1=

I5.

I

IIIi

Weight x x x x x x

Arplene Low Drag xintegrtlon Diameter Uxnits; x

LengtLh Urnits x

Thrust x x x x x

Thrust Specific Fuel CnsuIon(TSFC)

Performnce Deterioration Rale x

Infight ShudoWn Rate (IFSD) x x x x

Relmit kwaheduled Engine Renvsl RatsRelIab lIty UEJF)

Delay & Cancelation Rate x x x

Enissions x x x

Environnntal Noise x x x x

EnAronmsntey Friendly Design(Green Engine)

Recurring Costs (Manufacturing) x x x x x x

Launch (Technology) I I I I I INon-Rcrng Coat Spentfromx x x x x xLaunch toCertification(E&D)__

Transportabilty x x

Cyclic Design Life x x

Total Maintenance Costs (TMC) x x x

Une Rsplaceable Unit (LF)In-Service Required Raplacermnt TimreOperations efurbishrent Interval x x

SerAce Ready at Entry Into Serv4ce x

Figure 4.5: Conflicts Between and Among System Requirements

46

A possible scenario where system requirements might be traded off

against each other in order to meet a stakeholder need is when system

requirements of weight and recurring cost are traded off to meet airplane range,

which falls under the stakeholder need of airplane mission. Suppose that an

engine weighs more than originally intended and is predicted to burn more fuel to

meet a given range. Assuming the fuel consumption capability of the engine is

limited, a weight reduction effort may be implemented to ensure airplane range

can be met. This may necessitate the use of more exotic and higher strength

materials that weigh less than the materials currently being considered, but that

cost more to manufacture. Here, goodness is low weight, but low weight

translates into higher recurring costs, which is undesirable. The opposite is also

true in that the desire for lower recurring costs, which is goodness, can translate

into higher weight with less expensive, less exotic, lower strength materials which

is undesirable. The relationship between weight and cost is thus reflexive. This

is true for the other relationships considered in Figure 4.5. The decision of what

to do then becomes a question of the relative benefit and cost of weight versus

recurring cost.

A further complicating factor in this example is the pylon weight limit

imposed by the airplane manufacturer. This implies that the tradeoff between

weight and recurring manufacturing cost is constrained by a minimum weight

threshold. If the engine is heavier than this specified limit, there may be no

alternative in this hypothetical example but to use lighter, higher strength

materials that cost more to manufacture and then implement a cost reduction

plan. Timing is also an issue and whether or not there is sufficient development

time prior to EIS for a materials solution to be obtained. Improving fuel

consumption may also be required to resolve this requirement conflict. In this

case, both weight and fuel consumption may need to be improved

simultaneously.

47

4.4.1.3 Stakeholder Needs for Different Market Segments

The relative importance of stakeholder needs may vary depending on the

market segmentation. Traditionally, the engine market has been segmented by

airplane payload and range, with payload referring primarily to passenger

capacity and fuel carried. Figure 3.1 illustrated various airplane/engine

combinations and their passenger capacities and ranges. Although there may be

finer gradations for markets of different combinations of payload and range, this

investigation assumed two general markets consisting of short and long range

airplanes.

The relative importance of stakeholder needs for different market

segments was assessed on a 1 to 10 scale with 1 denoting low importance and

10 denoting high importance. Although four stakeholders are considered in Pratt

& Whitney's balanced scorecard approach, a single consolidated rank for each

need was chosen based on historical trends. Both marketing specialists and

value engineering experts at Pratt & Whitney were consulted for the rankings

used in this investigation.

An example of how stakeholder needs may vary according to short and

long range market segments is in the case of total maintenance cost (TMC),

which is a component of cash operating costs (COC). Engines designed for

short range missions are typically influenced more by TMC due to the greater

number of takeoff and landing cycles flown per year. In contrast, engines

designed for long range missions are driven more by the airplane mission and

the engine's fuel consumption to meet range requirements, and less by TMC.

An analogy to the automobile industry is city driving versus highway

driving. City driving with short trips is analogous to short range missions with

many takeoff and landing cycles. Highway driving is analogous to long range

missions where low fuel consumption is more important to allow the airplane to

fly its design mission without running out of fuel. Although TMC is still important

for long range missions, greater priority is placed on airplane mission needs and

range. Differences in stakeholder needs tend to drive engine design choices and

basic system architecture decisions.

48

4.4.1.4 System Requirement Difficulty and Core Competencies

Some system requirements may be perceived as harder to achieve than

others in terms of development cost and effort. For example, weight and thrust

specific fuel consumption requirements may be more difficult to achieve than the

engine's transportability or time required to replace LRU's as shown in Figure

4.4. Difficulty in achieving system requirements can certainly influence the

architecture of the design. If an organization excels in particular areas, the

system architecture and design may in turn reflect these core competencies. In

contrast, if an organization does not excel in areas important for achieving critical

requirements, it may need to develop or acquire the relevant core competencies

to be successful.

The difficulty in achieving a system requirement in this investigation was

based on the following scale:

. 9 = High Difficulty

. 6 = Medium Difficulty

. 3 = Low Difficulty

Again, Advanced Engine Programs system engineers involved in conceptual

design studies were surveyed to obtain the difficulty rankings shown in Figure

4.4. Although the difficulty in achieving a system requirement is primarily used in

the determination of the coupling effect described in the next section, ranking

each system requirement by its perceived difficulty also provides a roadmap for

guiding the development of key core competencies of the firm. The

recommendations in Chapter 7.5.1 discuss how this can be done.

4.4.1.5 Deriving the Normalized Coupling Measure

Assessing the importance relationships between system requirements and

stakeholder needs, the relative importance of market segment stakeholder

needs, and the difficulty in achieving system requirements were all used to derive

a measure of normalized coupling between system requirements and

stakeholder needs. This section explains how the normalized coupling in Phase I

was calculated.

49

The values in the market segment importance ranking columns for short

and long range missions were independently multiplied with the corresponding

row values under each system requirement in Figure 4.4. The sum of these

products divided by the difficulty of a given system requirement is the measure of

the normalized coupling between a particular system requirement and the

associated stakeholder needs. The normalized system requirement coupling

ranking was calculated using Equation 1.

Normalized System Requirement Coupling Ranking (i, j) =

I {Market Segment Importance Ranking(i, k)

* System Requirement Relative Ranking (j, k)

/ Difficulty(j)} (1)

for

i = 1 to total number of market segments

j = 1 to total number of system requirements

k = 1 to total number of stakeholder needs

Each of the normalized system requirement coupling rankings of both the short

and long range mission segments was non-dimensionalized relative to the

maximum normalized coupling level of the short range mission and is shown at

the bottom of Figure 4.4 as a percentage. A normalized system requirement

coupling ranking with a higher non-dimensionalized value implies that the system

requirement either helps to meet many stakeholder needs having a medium to

high importance relationship where the requirement is difficult to achieve, or

helps to meet a fewer and less important stakeholder needs and is less difficult to

achieve.

The normalized system requirement coupling rankings are allocated to the

next level of mapping from system requirements to system variables in Phase II

of the mapping, so that the system variables will inherit the coupling relationships

from Phase I. Recall again that the goal is to categorize a variable's coupling

with its variability so that variables with low normalized variability and low

normalized coupling are identified as potential platform elements. The next

50

section discusses the methodology of Phase Il mapping from system

requirements to system variables.

4.4.2 Mapping System Requirements to System Variables

Figure 4.6 is a sample of Phase I mapping of system requirements to

system variables. It does not contain all the system variables described in

Chapter 4.3.3. The actual mapping included all the system variables listed in

Table 4.4. The sample of normalized system variable coupling rankings shown

at the bottom of the figure illustrates how system requirements drive system

variables across all the engine modules.

SystemRequirements

Nornafked

Requiement

S3

IE

S-I3

Iiis

U

System

6

System VariablesRelative Irnportance Ranking (10=1-Igh ... 1=Low)

Fan LPC HPC Burner /Diffuser

HPT

a

.2 I II.3 i

Weight 56% 62% 8 7 2 5 6 8 2 2 3 4 3 4 2 5 5 3 6Airplane Low Drag 91% 108% 10

integration Diameter Units 32% 36% 10 4_____ Length Uits 18% 22% 5

Thrust 45% 48% 10 8

Performance Thust Specific Fuel 79% 82% 6 2 8 6 3 2 8 6 3 7 7 10 7Coeun'plon (rSFC) I II I I III

Performance Deerloraion Rake 44%- 49% 8 2 4 6tnfight Shrlw Flats (I FSO) 54% 52% 2 1 2 ____ 58

RelIability Unscded Eng ne Reno 67% 62% 2 1 1 5 2 8Re~blily FRais (UEODeka & Cancelsion Pats 54% 52%

Emissions 62% 82% 5 8

Environmental Noise 88% 88% 5 8 1

Erwronmentaiy Friendly Design 18% 14%(Green Engine) I

Recurring Cosle (Mnufacturing) 61% 57% 3 7 5 1 7 1 3 4 3 8 1 3 5 1 6 5 1 6

Costs Non-ecwng CostSpent> 100% 105% 7 3 2 2 2 1 1 4 2 3 2 3 3 2 4 2 2 2Launch (Technology)I

N -ecurring CostSpentfrom 67% 88% 4 5 5 4 2 4 10 5 3 3 3 8 4 8 3__ _ __ _ _ Launch t Certfic aion (E&D) _ _ _

Tr li 16% 12% 10Cycic Desin Life 62% 55% 5 5

Total Maidnenance Costs MC) 53% 47% 1 6 2 2 2 4 5 5 1 3 5 7 8 2 1 3

In-Service Une Replacedde Unt (Tm11e 39% 35%Operations RFlurblahment interval 47% 42% 7 2 2 4 4 7 2

Service Ready at Entry rinto 70% 88% 7

Normalized System Variable Coupling RankiShort Range Mission 82% lO%138%145%132%18%118%113%134%188% 34%15%125%124%139%173%131% 1%137%12Long Range Missionl87% 101% 137%147%132%110%118%113%133%188%133%15%125%124% 39%171% 30%142%137% 28%

Figure 4.6: Phase I1- Sample Mapping of System Requirements to SystemVariables

-Ii U

II

II

LPT

-Wr

51

The normalized system variable coupling ranking is calculated using Equation 2.

Normalized System Variable Coupling Ranking (i, m) =

I {Normalized System Requirement Coupling Ranking (i, j)* System Variable Relative Ranking (m, j)} (2)

for

i = 1 to total number of market segments

m = 1 to total number of system variables

j = 1 to total number of system requirements

As in the mapping of system requirements to stakeholder needs, the values in

the body of the matrix denote the relative importance of each system variable in

achieving the corresponding system requirement with 1 denoting low importance

and 10 denoting high importance. As in Phase 1, Advanced Engine Programs

system engineers were consulted for appropriate ranking levels.

Note that the normalized system requirement coupling rankings used in

Equation 2 and which appear as columns in Figure 4.6 are the same as the rows

at the bottom of Figure 4.4 from the Phase I mapping. This illustrates the

deployment of system requirements to system variables from Phase I to Phase II.

The normalized system variable coupling rankings of Figure 4.6 thus inherit the

coupling characteristics associated with system requirements and stakeholder

needs.

The next section discusses the methodology for Phase IlIl of the mapping

from system variables to module flowpath aerothermodynamic variables.

4.4.3 Mapping System Variables to Module Flowpath Aerothermodynamic

Variables

Figure 4.7 is a sample of Phase IllI mapping of system variables to module

flowpath aerothermodynamic variables. It does not contain all the module

flowpath aerothermodynamic variables described in Chapter 4.3.4.

52

SystemVariablesTotal Fan Corrected

System_ -igh-Low Spool Work S 't

Desion EfficIencFan I

Recurring Costs (Manufacturina'Desian EfficIenc

LPC aRecurring Costs (Manufacturia'

HCDesio EMfcec

_ ecurring Costs (Manufcturing)

Burner /o Total Pressure LossDfume I'ecurrin Costs (Manufacturina

HIRTDesio Effic"ec

Rcrrin Cot ManufacturinaDesio Efficien,

LPT V

1 ecurrinu Costs (Manufacturina)Module Development Difffculty Ranking (I

Module Flowpath Aerothermodynamic VariablesRelative Importance Ranking (10=High ... 1=Low)

NormalftodFwr Burner / HPTvarhbm Fan LPC HPC Difsr HT Lr

Couplng ADiffuserRaning

-- 0

A2 8 iC 2c

.C (_ 10..

- --

62% 67% 9100% 101% 9 1 1 10 1010% 11% 6 -8 8 8 536% 37% 6 8 8 845% 47% 6 3 8 3

9% 10% 318% 18% 3 2 5 213% 13% 9 234% 33% 6 2 2 1 1 3 468% 66% 9 2 234% 95% 5% 6 8

25% 25% 3 6 6 624% 24% 3 539% 39% 6 5 10 473% 71% 6 4 8 831% 30% 641% 42% 9 5---37% 37% 6 4 8 827% 26% 6 10 20=Hgh, 1=Low) 5 4 10 3 8 8

Normalized Module Flowpath Aerodynamic Variable Coupling RankingShort Range Missiol 28%144%128%112%14% 12% 15%0%157 1011%8Lnnx Qasws- UlMinjni IOWIrVI0QdoW-Ij0,q-.AV- 1 o~ 901 W IO-12 113wl awlv [igo.w. I6% i2S~1w 1%15s 2w%183%

EngineEngineEngineEngineEngineEngineEngineEngine

12345678

MeanStandard Deviation

Normalized Variation

Module Flowpath Aerothermod ynamic Variable Levelsx x x Lx x x x x x x x x x x xx x x x x x x x x x x x x x x x x xx x x x x X x x x x x x x x x x x xx x x x x x x x x x x x x x x xx x j lx x x x x x x x x x x x x x xx x x x x x x x x x x x x x x x x x

x x x x x x x x x x x x x x xx x x x x x x x f x rtxo n x ox Ix x x x x x

Module Flo pth Aerothermodynamic Variable Normalized Variationx I x x x x x x x x x x x x x x x x

1-x I x I x I x I x I x Ix I x x IxIx x x x IxI x Ix x]x I x I x I x I x I x I x I x I x I x I x I x I x I x I x I x I x x

Figure 4.7: Phase IlIl - Sample Mapping of System Variables to ModuleFlowpath Aerothermodynamic Variables

The actual mapping included all the module flowpath aerothermodynamic

variables listed in Table 4.5. The sample of normalized module flowpath

aerothermodynamic variable coupling rankings shown at the bottom of the figure

53

illustrates how system variables drive module variables across all the engine

modules. The normalized module flowpath aerothermodynamic coupling ranking

is calculated using Equation 3.

Normalized Module Flowpath Aerothermodynamic Variable

Coupling Ranking (i, n) =

{I {Normalized System Variable Coupling Ranking (i, m)

* Module Flowpath Aerothermodynamic Var. Rel. Ranking (n, m)

* Relative Module Ranking (m)}}

/ Module Development Difficulty Ranking (p) (3)

for

i = 1 to total number of market segments

n = 1 to total number of module flowpath aerothermodynamic variables

m = 1 to total number of system variables

p = 1 to total number of engine modules

4.4.3.1 Relative Importance of Module Flowpath Aerothermodynamic Variables

The values in the body of the matrix denote the relative importance of the

module flowpath aerothermodynamic variable in achieving the corresponding

system variable with 1 denoting low importance and 10 denoting high

importance. Advanced Engine Program system engineers provided initial

ranking values, which were later validated by appropriate module technical

experts.

Note that the normalized system variable coupling rankings used in

Equation 3 and which appear in the columns of Figure 4.7 are the same as the

rows at the bottom of Figure 4.6 from the Phase 11 mapping. This illustrates the

deployment of system variables to module flowpath aerothermodynamic

variables. The normalized module flowpath aerothermodynamic variable

coupling rankings of Figure 4.7 thus inherit the coupling characteristics

associated with upstream system variables, system requirements and

stakeholder needs.

54

As alluded to earlier in Chapter 3.3, the modified QFD mapping captures

coupling effects between modules. One example illustrated in Figure 4.7 is

where both HPT and LPT turbine cooling air impact HPC design efficiency, since

the source of the cooling air is the HPC.

4.4.3.2 Relative Module Ranking

Another way that the modified QFD mapping captures the coupling effect

between modules is via the relative module ranking factor. This factor captures

the impact that a particular module system variable may have relative to another

module. A good example is the case described in Chapter 4.3.3 of how the

HPT's design efficiency, with a rank of 6 in Figure 4.7, has a greater effect on the

engine's TSFC than the LPC's design efficiency, which has a rank of 3. In this

example, the relative module impact was derived from powerplant performance

influence coefficients described in Chapter 3.3. Other relative module rankings

were similarly derived from other information sources for weight, reliability,

performance deterioration, refurbishment interval, total maintenance cost, non-

recurring cost, and recurring cost as examples. The relative module ranking

used in this investigation was based on the following scale

. 9 = high relative importance

. 6 = medium relative importance

. 3 = low relative importance

4.4.3.3 Module Development Difficulty Ranking

As discussed in the introduction, the difficulty in achieving different

aspects of a product design may motivate an organization to consider platforming

these elements to leverage the resources already expended across multiple

products. For gas turbine engine design, the module development difficulty

ranking factor is used to capture this difficulty on a module by module basis.

Rankings of the assessed difficulty appear in Figure 4.7 and are based on

resources expended during recent engine development programs. A rank of 1

denotes low difficulty while a rank of 10 denotes high difficulty.

55

4.4.4 Normalized Variation

The quantification of coupling and difficulty through all 3 phases of the

modified QFD mapping is now complete. The variation in actual levels of the

selected module flowpath aerothermodynamic variables is needed in order to

validate the hypothesis that system design variables with low normalized

variation from design to design and low normalized coupling are potential

candidates as platform elements. For the purposes of this investigation, the

normalized variation of each variable for a set of designs was calculated using

Equation 4.

Normalized Variation (n) = Standard Deviation (n) / Mean (n) (4)

for

n = 1 to total number of module flowpath aerothermodynamic variables

For example, in the PW4000 case study discussed in Chapter 5, one of

the parameters analyzed is HPT turbine cooling air level. The mean and

standard deviation of HPT turbine cooling air levels is calculated for the four

PW4000 engines considered in the case study. Dividing the standard deviation

by the mean yields the normalized variation of this variable for the set of engines.

Similarly, for the 8 engine case study, normalized variation of HPT turbine

cooling air is calculated for the sample of eight parameter values.

4.4.5 Defining Boundaries for High and Low Normalized Coupling and

Variation

Once the normalized coupling and normalized variation are calculated for

the set of module flowpath aerothermodynamic variables, they can be plotted in a

manner consistent with Figure 1.1. This requires that the boundaries between

low and high normalized coupling and low and high normalized variation be

properly defined. For the purposes of this investigation, a first approximation of

the boundary defining low and high normalized coupling can be calculated using

Equation 5.

56

Normalized Coupling Arithmetic Mean (i) =

{I Normalized Module Flowpath Aerothermodynamic Variable

Coupling Ranking (i, n)} / Total Number Of Module Flowpath

Aerothermodynamic Variables (5)

for

i = 1 to total number of market segments

n = 1 to total number of module flowpath aerothermodynamic variables

This first approximation is merely the arithmetic mean of all the normalized

module flowpath aerothermodynamic variable coupling rankings shown near the

bottom of Figure 4.7.

Likewise, a first approximation of the boundary defining low and high

normalized variation was calculated using Equation 6 as the arithmetic mean of

all the module flowpath variation factors shown at the bottom of Figure 4.7 for the

engines considered in a particular sample study.

Normalized Variation Arithmetic Mean =

{I Module Flowpath Aerothermodynamic Variable Normalized

Variation (n)} / Total Number Of Module Flowpath

Aerothermodynamic Variables (6)

for

n = 1 to total number of module flowpath aerothermodynamic variables

This completes the description of the modified QFD mapping framework

that was used to determine potential platform elements for a commercial gas

turbine engine. Chapter 5 discusses the results of two case studies performed to

validate the hypothesis that module flowpath aerothermodynamic variables with

low normalized coupling and low normalized variation should be considered as

potential platform elements.

57

5 Pratt & Whitney Case Studies

To demonstrate the viability of using the modified QFD framework to

determine potential platform elements, a four-step approach was undertaken.

The first step involved surveying appropriate experts supporting conceptual

design studies for Pratt & Whitney's Advanced Engine Programs for appropriate

relative importance rankings needed to populate the QFD mappings described in

Chapter 4.4. These rankings were required to assess the coupling and difficulty

of module flowpath aerothermodynamic variables and upstream stakeholder

needs, system requirements and system variables. The second step involved

obtaining and calculating the normalized variation of values of stakeholder

needs, system requirements, system variables, and module flowpath

aerothermodynamic variables from a sample of 8 engine designs.

The third and fourth steps involved performing two case studies, one for

an 8 engine sample, and the other for a subset of engines comprising the

PW4000 family of engines. The 8 engines were chosen for their wide variety of

thrust level capability from 24,000 to 98,000 pounds for both short and long

range missions. In contrast, the PW4000 family provided thrust capabilities in

the high end range between 52,000 and 98,000 pounds, and exclusively for long

range missions on widebody airplanes. The goal of performing these two case

studies was to compare and contrast predicted platform elements in each case

and to validate that the model appropriately predicted platform elements in the

PW4000 case, where deliberate system architecture decisions were made to

platform certain elements of the engine.

Platform elements were identified by plotting normalized coupling versus

normalized variation of module flowpath aerothermodynamic variables and using

the methodology discussed in Chapter 4.4.5 to determine the boundaries

between low and high normalized coupling, and low and high normalized

variation. Potential platform elements were predicted to cluster in a region of low

normalized coupling and low normalized variation, while non platform elements in

58

a region of high normalized coupling and high normalized variation according to

Figure 1.1. Discussed next are the results from the first case study of the 8

engine sample.

5.1 Sample of 8 Engines

This case examines potential platform elements in the 8 engine sample.

Because there was a mix of both short and long range mission engine designs, a

weighted average of the module flowpath aerothermodynamic coupling rankings

was used. In other words,

Weighted Average of Normalized Module Flowpath Aerothermodynamic

Coupling Ranking (n) =

Short Range Mission Normalized Module Flowpath

Aerothermodynamic Coupling Ranking (n) * {Number of Short

Range Engine Designs / Total Number of Engines in Study}

Long Range Mission Normalized Module Flowpath

Aerothermodynamic Coupling Ranking (n) * {Number of Long

Range Engine Designs / Total Number of Engines in Study} (7)

for

n = 1 to total number of module flowpath aerothermodynamic variables

Short and long range mission normalized module flowpath aerothermodynamic

variable coupling rankings used in Equation 7 were obtained from the Phase IlIl

mapping.

Figure 5.1 illustrates the normalized coupling and normalized variation of

the 56 module flowpath aerothermodynamic variables for the 8 engine sample.

59

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

no/

Arithmetic Mean of all Module Flowpath AerothermodynamicVariables' Normalized Variation = 17%

" Arithmetic Mean of all Module Flowpath* Aerothermodynamic Variables' Normalized Coupling = 16%

0

C

02.

0% 10% 120% 30% 40% 50% 60% 70% 80% 90% 100%

Normalized Variation (Standard Deviation / Mean)

Figure 5.1: Normalized Coupling and Normalized Variation for the 8 EngineSample (Module Flowpath Aerothermodynamic Variables)

The boundary between low and high normalized coupling was calculated to be

16% using Equation 5, while the boundary between low and high normalized

variation was calculated to be 17% using Equation 6. At first glance, the levels of

normalized variation appeared to be rather high, but not unexpectedly so, since

this case study involved engines providing a wide variety of thrust levels between

24,000 and 98,000 pounds for both short and long range missions.

Figure 5.2 lists the actual module flowpath aerothermodynamic variables

found in the four quadrants of Figure 5.1.

* t . * *

60

Figure 5.2: Module Flowpath Aerothermodynamic Variable Classificationsfor the 8 Engine Sample

Design variables that appear in Quadrant I are those that the model would

recommend as platform elements because of their low normalized coupling and

low normalized variation. Recall that normalized coupling is defined as the

quotient of a particular variable's coupling and how difficult it is to achieve that

61

variable level. Elements with low coupling and low difficulty are as likely to

appear in Quadrant I as elements with high coupling and high difficulty.

Figure 5.2 shows that a large number of design variables evenly

distributed across all the engine modules appear in Quadrant I and are predicted

to be part of a platform, with no significant clustering in one particular module

versus another. In contrast, module flowpath aerothermodynamic variables in

Quadrant IV are those that the modified QFD framework would classify as non

platform elements. The high normalized variation of these parameters and their

high normalized coupling suggest that they not be considered as platform

elements and be allowed to vary as appropriate in order for each engine to meet

its particular stakeholder needs and system requirements. For example, the

number of LPC, HPC, HPT and LPT stages are Quadrant IV variables that

directly allow engine thrust variety, and as such, are correctly predicted by the

model as variables not to be platformed.

Although this case illustrates trends for why certain module flowpath

aerothermodynamic variables are not to be considered as platform elements in

Quadrant IV, there is no compelling evidence of why the variables in Quadrant I

should be considered as platform elements, especially since they are evenly

distributed across all engine modules and their average level of variation is 17%,

which seems high. In addition, it is not clear that even if these variables and their

average levels are assumed constant for a platform scenario and each engine

design is re-evaluated assuming these average levels, that each design would

still satisfy its respective stakeholder needs and system requirements. Again, the

normalized variation levels may be too high for this to be feasible.

Intuitively, the best case for platform elements is where there is no

coupling, low difficulty and no variation. Consequently, the criteria for defining an

appropriate boundary between low and high normalized coupling and normalized

variation can certainly be further refined by specifying lower arithmetic means.

However, an actual product platform implementation is needed as a benchmark

to provide the basis for this refinement. The PW4000 family of engines provides

such a benchmark perspective on an appropriate range of normalized coupling

62

and normalized variation for platform elements. The PW4000 is a case where

deliberate system architecture decisions were made to platform certain elements

of the engine.

5.2 PW4000 Engine Family

5.2.1 Background

Pratt & Whitney implemented a product family strategy for the PW4000

engine series that provides thrust between 52,000 and 98,000 pounds. The

PW4000 is the only family of engines that powers all current widebody airplanes.

Table 5.1 lists all current PW4000 powered airplanes.

Table 5.1: PW4000 Family of Engines

Airplane(A=Airbus, Rated Fno

Prat Witey' ai taeyfrmeing hihero aefftrsfeeswst

maiain gt tEngine Tske Diameter, EnginesMD=Douglas Thrust' an ses perDiv. of poundsea plaisBoeing)A300 PW4158 58,000 94 2A31 0 PW4152 52,000 94 2A330 PW4168 68,000 100 2

B767 P46 2009B777 P40 4/09 84-98,000 12

Pratt & Whitney's basic strategy for meeting higher takeoff thrust needs was to

maintain commonality to the extent possible in the engine core or high spool

consisting of the HPC, burner and HPT, while modifying as appropriate, the low

spool consisting of the fan, LPC and LPT. The growth strategy involved

increasing fan diameters and the number of LPC and LPT stages. Since the high

and low spools are mechanically decoupled in the sense that each spool is

connected to a different shaft, these changes were possible even though there

was still aerothermodynamic coupling between the spools.

63

Part of the rationale for the common core strategy had to do with the effort

associated with developing various modules of the engine. The motivation for

platforming elements with high difficulty is the potential savings for not having to

go through some or all of the costly development process for each successive

member of the engine family. Because the engine core, and especially the HPC,

required extensive development cost and effort, the PW4000 strategy was to

leverage a common core across multiple products. From a product development

perspective, the difficulty factor used in this modified QFD framework was

quantified in terms of development effort and cost for each of the engine modules

and is captured by the module development difficulty ranking illustrated near the

bottom of Figure 4.7.

By not having to develop new cores for every new engine model in the

family, the company would be able to reduce non-recurring development costs,

reduce recurring costs from common parts and economies of scale, decrease

time to develop, reduce time to market, and leverage common design knowledge

to produce evolutionary designs with higher reliability. The reader should recall

that these benefit categories appear as Pratt & Whitney's stakeholder needs

listed in Table 4.1 and are important drivers in its product strategy and system

architecture decisions.

Other stakeholders could also benefit from this platform product portfolio

strategy. Airline customers would benefit if they owned multiple PW4000

powered airplanes by having common parts, which would result in lower tooling

costs, lower inventory carrying costs, lower TMC from common maintenance

procedures, and more reliable operation with derivative products. More reliable

operation would also satisfy regulatory agencies such as the FAA. Many

stakeholders would thus benefit from a product platform strategy.

5.2.2 PW4000-94" Platform Strategy

The PW4000-94" is the original engine in the family and is an example

where the engine's turbomachinery and support structure can be considered the

platform because it is common regardless of whether it powers the A300, A31 0,

64

B747, B767 or MD1 1. Differences in the engine design arise in external

components that interface with different airplanes such as mount locations and

air system off-takes. Variety is thus provided by externals design and the EBU

for each airplane installation, while the engine's internal turbomachinery and

support structure can be considered the platform. This platform portfolio strategy

is analogous to the topological design strategy of the Sony Walkman. In the

case of the PW4000-94", topological design changes providing product variety

are achieved via different external designs required for different airplane

applications.

In addition to the EBU, the ability of the PW4000-94" to provide thrust

variety with the same turbomachinery and support structure for different airplane

applications is accomplished by what is known as a programming plug in the

engine's full authority digital electronic control (FADEC). The modular

architecture of the FADEC and programming plug is a bus type [Ulrich, 1995] and

allows the PW4000-94" to generate between 52,000 and 62,000 pounds of thrust

with minimal physical changes to the engine. This programming plug contains

information used by the FADEC to direct appropriate engine operation depending

on the airplane installation. For example, if a pilot of a PW4152 powered A31 0

advances the throttle to full rated takeoff power, the engine will generate 52,000

pounds of static takeoff thrust. In contrast, if a pilot of a PW4056 powered B747

advances the throttle to full rated takeoff power, the engine will generate 56,000

pounds of static takeoff thrust.

The use of the programming plug to provide variety in thrust level can be

considered an enabler for a mass customization portfolio architecture, where the

programming plug is the adjustment variable that allows variety in thrust level.

This should not be confused with the topological design change platform portfolio

strategy discussed above that allows the engine to be used on different airplane

installations with different EBU's. Clearly, the PW4000-94" used a combination

of topological design change and mass customization portfolio architecture

strategies to satisfy market needs.

65

In the example of the PW4152 versus the PW4056, the same

turbomachinery will generate different levels of thrust via FADEC control system

commands for different amounts of fuel to be supplied to each engine. The

PW4000-94" was originally certified to provide 60,000 pounds of static takeoff

thrust. Relative to the original certified thrust level, lower thrust levels such as

that required for the PW4152 and PW4056 are achieved through thrust derate,

where less fuel is consumed relative to the 60,000 pound thrust class engine. In

contrast, a higher thrust of 62,000 pounds of static takeoff thrust delivered by a

PW4062, which powers the B767, is achieved through throttle bending, where

more fuel is consumed to produce higher thrust. Throttle bending results in

higher rotational speeds, increased airflow and hence increased thrust. An

undesirable side effect of throttle bending is shorter engine part lives due to the

higher operating temperatures and stresses. Likewise, thrust derate results in

longer part lives and lower TMC.

There are limitations to this portfolio architecture strategy of providing

thrust variety with more or less fuel addition. One limitation is the materials

technology that allows the engine to operate at hotter flowpath temperatures

given the additional fuel that is burned. Higher operating temperatures require

more exotic and costly materials. In addition, higher strength shaft materials are

needed to handle the increased torque. Increased thrust capability can be

achieved by throttle bending only up to a certain point. After this point, it may

become an unattractive strategy considering available materials technology and

high recurring costs that may be associated with the advanced materials, hence

the tension between system requirements as discussed in Chapter 4.4.1.2.

5.2.3 PW4000-1 00" and PW4000-112" Growth Strategy

Another alternative for achieving higher thrust levels is to increase the

diameter of the fan. This increases the amount of flow that can be used to

generate thrust. In the case of the PW4000-94", increasing fan diameter to

achieve higher thrust was not a viable strategy for the airplane applications it was

being considered for, because as a replacement for the Pratt & Whitney JT9D-

66

7R4 which powered existing B747 and B767 airplanes, the new engine was

constrained to fit within an existing nacelle. The nacelle constrained the fan

diameter, while having to use existing pylon mounts constrained the engine

length at certain locations.

Increasing fan diameter was, however, the design strategy for the

PW4168, which was based on the same core as the PW4000-94". The PW4168

has a 100 inch fan diameter. Compared to the PW4000-94", it has an additional

LPT stage to provide power to drive the larger fan as well as an additional LPC

stage to provide a higher overall pressure ratio across the entire compression

system of both the LPC and HPC. Adding an additional LPC stage is referred to

as supercharging where more flow is pumped from the LPC to the HPC. The

strategy was to keep the PW4168 core (HPC, burner, HPT) common with the

PW4000-94" core and provide additional thrust capability with the larger diameter

fan and additional LPC and LPT stages. A similar strategy was followed for the

PW4084 which has a 112 inch fan diameter.

5.2.4 Validating the Hypothesis with the PW4000

The PW4000 engine family is a case where there was a deliberate effort

to implement a platform portfolio architecture strategy. To validate the

hypothesis that system design variables with low normalized coupling and low

normalized variation are potential candidates as platform elements, PW4000

module flowpath aerothermodynamic design data were analyzed and normalized

variation was calculated using Equation 4. Equations 5 and 6 were used to

define the boundaries between low and high normalized coupling and normalized

variation, respectively. If the model is indeed valid, then a plot of normalized

coupling versus normalized variation should reveal platform elements consistent

with the design choices that were made.

Figure 5.3 is a plot of normalized coupling versus normalized variation of

the 56 module flowpath aerothermodynamic variables for the PW4000 case.

67

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%90% 100%

Figure 5.3: Normalized Coupling and Normalized Variation for the PW4000(Module Flowpath Aerothermodynamic Variables)

The boundary between low and high coupling was calculated to be 16%, while

the boundary between low and high normalized variation was calculated to be

7.8%.

Figure 5.4 lists the actual module flowpath aerothermodynamic variables

found in the quadrants of Figure 5.3.

10% 20% 30% 40% 50% 60% 70% 80%

Normalized Variation (Standard Deviation / Mean)

C

0

C

N

0

.5

0%

Arithmetic Mean of all Module Flowpath- -Aerothermodynamic Variables' Normalized Variation = 7.8%/

e + 4 Arithmetic Mean of all Module Flowpath Aerothermodynamic[Variables' Normalized Coupling = 16%

68

Figure 5.4: Module Flowpath Aerothermodynamic Variable Classificationsfor the PW4000

As in the 8 engine sample study discussed in the previous section, the model

clearly differentiates module flowpath aerothermodynamic variables in Quadrant

69

IV associated with the LPC and LPT that should not have been considered as

platform elements. Indeed, this result is consistent with the case of the PW4000

growth strategy for the PW4000-1 00"/112" where higher thrust levels were

achieved by adding LPC and LPT stages. In addition, because burner exit

temperatures were also increased to improve fuel efficiency at the higher thrust

levels, HPT and LPT turbine cooling air levels had to be increased to protect the

airfoils from the higher operating temperatures.

The issue of the number of fan blades being in Quadrant IV is misleading

because of the use of shrouded fan blades for the PW4000-94"/1 00" versus the

use of hollow, shroudless fan blades in the PW4000-112". Fewer blades are

required for a shroudless fan configuration than for a shrouded fan configuration,

hence the high normalized variation. If the normalized variation is ignored, then

the high normalized coupling suggests that the number of fan blades could still

be a risky Quadrant Ill variable.

Quadrant I of Figure 5.4 shows several module flowpath

aerothermodynamic variables that could be considered as platform elements. As

in the case of the 8 engine sample, the fact that these variables span the entire

engine is not entirely unexpected due to the mechanical and aerothermodynamic

coupling between and among modules as well as the system level coupling

between these variables and upstream needs and requirements.

Upon closer analysis, a number of HPC variables were found to have less

than 4.5% normalized variation. Again, in hindsight, this was due to the

deliberate strategy to maintain a common HPC and core. If the boundary

between low and high normalized variation is set to this 4.5% level, rather than

the arithmetic mean of 7.8%, then Figure 5.3 becomes Figure 5.5.

70

0I

Gb

0

E0Z

100%

90%

80%

70%

60%

50%

40%

30%

'OAO/L

10%

0%0 % 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Normalized Variation (Standard Deviation / Mean)

Figure 5.5: Normalized Coupling and Normalized Variation for the PW4000with a 4.5% Normalized Variation Threshold (Module Flowpath

Aerothermodynamic Variables)

Figure 5.6 illustrates that with the assumed 4.5% normalized variation

threshold, a number of fan, LPC, HPT and LPT variables in Quadrants I and Ill

move to Quadrants I and IV, respectively.

---- Absolute Level of Normalized Variation = 4.5%]

Arithmetic Mean of all Module FlowpathAerothermodynamic Variables' Normalized Variatin = 1%

-- 4 Arithmetic Mean of all Module Flowpath Aerothermodynamic4 Variables' Normalized Coupling = 16%

-I

71

Figure 5.6: Module Flowpath Aerothermodynamic Variable Classificationsfor the PW4000 with a 4.5% Normalized Variation Threshold

Figure 5.6 also indicates like Figure 5.4, that there are only 3 HPC module

flowpath aerothermodynamic variables that are considered at risk in Quadrant Ill

because of their high normalized coupling. A closer analysis of the actual levels

of their normalized coupling indicates that HPC variables of airfoil gap/chord ratio

and corrected tip speed are at most, 2.5% greater than the arithmetic mean of

16%. This suggests that except for the number of HPC stages, these two

variables along with all the other HPC module flowpath aerothermodynamic

72

variables found in Quadrant 1, can be considered as platform elements with less

than 18.5% normalized coupling and less than 4.5% normalized variation. The

model thus presents compelling results which recommend that the HPC should

be the platform.

As far as the number of HPC stages, its high normalized coupling ranking

suggests that it is critical to several stakeholder needs, system requirements and

system variables. Although the number of HPC stages was kept the same for all

the PW4000 engine models, the modified QFD mapping framework predicted

that it was risky to do so, since the number of HPC stages was categorized as a

Quadrant III variable. Recall that there is risk for such a variable to move from

Quadrant IlIl to Quadrant IV due to some unanticipated growth potential or

condition. In the case of the 8 engine sample illustrated in Figure 5.2, the model

predicted that the number of HPC stages is also categorized as a Quadrant Ill

variable that should not be considered a platform variable. These two results are

consistent.

Not as many burner/diffuser and HPT variables comprising the rest of the

core appeared as predicted platform elements in Quadrant I as anticipated. The

majority of HPT variables appeared in Quadrant 11 with low normalized coupling,

but high normalized variation. A plausible explanation for this is that these

module variables acted as slack or adjustment variables for the entire core.

Recall that the HPC, burner and HPT are coupled modules that comprise the

core. Given that conditions upstream of the HPC have changed in the PW4000-

100"/112" due to supercharging with additional LPC stages and given the

strategy to keep the HPC as similar as possible, the burner and HPT tended to

act as slack modules which allowed nominal operation.

The normalized variation arithmetic mean for the PW4000 case was

nearly half that for the 8 engine sample. The trend of lower normalized variation

for the PW4000 case was expected because of the deliberate choice to platform

certain elements of the engine. The PW4000 case analysis also suggests that

an appropriate level at which to set the boundary for a platform scenario is 4.5%

for normalized variation and 18.5% for normalized coupling.

73

It is interesting to note that if the 4.5% normalized variation threshold level

is applied to the 8 engine sample, only 6 out of the 56 variables in that case are

recommended by the model to be platform elements compared to the 19 out of

56 platform variables in the PW4000 case, with 10 out of the 19 being from the

HPC. Again, the lower number of platform variables for the 8 engine sample is

expected, since no historical attempt was made to platform them.

74

6 Summary and Conclusions

This investigation was based on the premise that traditional methods for

identifying platform elements could not be appropriately applied to commercial

gas turbine engines because of the high degree of mechanical and

aerothermodynamic coupling between and among the various engine modules.

Therefore, an alternative framework was employed to quantify a truly system

level coupling, which accounted not only for mechanical and aerothermodynamic

coupling, but also coupling between design variables and both stakeholder needs

and system requirements. A modified QFD mapping process was used to

identify platform elements from among these design variables that exhibited low

normalized coupling and low normalized variation.

Actual design data from a sample of 8 Pratt & Whitney engine designs that

included the PW4000 engine family were used to exercise and validate the

model. Actual design choices in the case of the PW4000 validated model

predictions that the HPC should be considered the platform for a commercial gas

turbine engine based on the low normalized coupling and low normalized

variation of its associated module flowpath aerothermodynamic variables.

Although the burner and HPT are also considered part of the engine core along

with the HPC, the model suggests that the former modules be classified as slack

modules, whose module flowpath aerothermodynamic variables are allowed to

vary so that the engine system can meet stakeholder needs and system

requirements. Results suggest that an average normalized coupling level of less

than 18.5% and an average normalized variation level of less than 4.5% be used

to define the boundaries for potential platform elements.

The fact that model predictions agreed with the design choices made for

the PW4000 suggests that the model accurately represents Pratt & Whitney's

design philosophy. The design philosophy is captured by the importance

relationships and difficulty rankings in the modified QFD mapping. A change in

design philosophy would presumably change the normalized module flowpath

75

variable coupling rankings and perhaps predicted platform elements. The

methodology presented here can thus capture the effect of design philosophy

changes on platform recommendations.

Although the framework presented here was exercised with existing

conceptual design data and validated with historical design choices, it does

illustrate the potential for such a methodology to be used in designing new

product platforms based on stakeholder needs and system requirements. Again,

the key is to consider system design variables with low normalized coupling and

low normalized variation as potential platform elements. The next chapter

suggests how this methodology could be implemented in the conceptual design

process to determine elements of a product platform along with other

recommendations on how the strategic management of a company can influence

its product strategy.

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7 Recommendations

Recommendations are provided for future work that may help Pratt &

Whitney refine its product strategy and design philosophy. A methodology for

using the framework presented here as a conceptual design tool for further

platform analyses is discussed. In addition, extending the analysis to include

additional QFD mappings to key support structure part characteristics and

manufacturing processes is recommended to identify platform elements at those

levels. An extension of this framework to other Pratt & Whitney business

segments such as military, small commercial and industrial gas turbine engines

is recommended to explore the potential for platform elements to be leveraged

across a wider variety of products, and not just large commercial engines.

Product platform strategy can also be viewed from the overall strategic

management of the company. It is from this perspective that other factors

influencing system architecture and product platform strategy can be analyzed.

Multi-project management is discussed as a portfolio planning strategy where

products developed concurrently can also share development resources and

platform elements. Finally, recommendations are made for strategic analyses of

the company's core competencies and in terms of Porter's five forces model.

7.1 Conceptual Design Tool

The modified QFD mapping proposed in this investigation captures the

basic design philosophy of Pratt & Whitney based on stakeholder needs and

system requirements. Stakeholders include not just Pratt & Whitney, but also

airlines, airplane manufacturers and regulatory agencies. Presumably, changes

in stakeholder needs would manifest themselves as changes in the design

philosophy and the relative importance and difficulty rankings in the modified

QFD mapping process. Assuming a constant design philosophy, the coupling

rankings can be used as a tool during the conceptual design process to evaluate

elements of new product platforms.

77

By considering actual conceptual design data for a set of new product

designs, the normalized variation for the key module flowpath

aerothermodynamic design variables identified in this investigation can be

calculated and plotted against the corresponding normalized coupling ranking as

in Figure 1.1. For potential platform elements predicted by the model, an

average or weighted average value can be calculated for each variable that will

be later used to re-evaluate the designs. An appropriate weighting factor for

each variable level, w(q), could be based on the expected number of engine

sales multiplied by some profitability factor per engine using Equation 8.

w(q) = s(q) *p(q) (8)

where

w = weighting factor

s = expected number of engines sold

p = profitability factor per engine

for

q = 1 to number of engine designs in sample study

Each of the conceptual designs would then be re-evaluated assuming a

constant weighted average platform variable level, X(r), calculated from Equation

9 to determine whether or not individual system requirements are still satisfied.

X(r) = X{x(q,r) * w(q)} / I w(q) (9)

where

X = weighted average level of module flowpath aerothermodynamic

variable

x = nominal level of module flowpath aerothermodynamic variable

for

q = 1 to number of engine designs in sample study

r = 1 to number of module flowpath aerothermodynamic variables

being considered as part of the platform

78

If system requirements cannot be met, then a negotiation process may

take place to arrive at a mutually optimal level for the particular module flowpath

aerothermodynamic variable in light of different mission constraints. If system

requirements are met, then those elements can be considered part of a platform.

An iterative process of platform analysis and re-evaluation of system

requirements can then lead to common platform elements across multiple

products.

7.2 Extensions of QFD Mapping

The modified QFD mapping methodology used in this investigation

focused on the three phases shown in Figure 4.2. Platform elements were then

investigated at Phase IlIl for module flowpath aerothermodynamic variables. In

contrast, the traditional QFD suggests two additional phases of mapping as

shown in Figure 4.1, namely for key process operations and production

requirements.

It is recommended that the modified QFD mapping introduced in this

investigation be extended to key process operations. Mapping to production

requirements which includes detailed information about quality control charts,

preventive maintenance, job instruction availability and others is not

recommended because this information is geared towards managing the

production process and not particularly useful for platform analyses during the

conceptual design process. The recommended mapping strategy is illustrated in

Figure 7.1.

79

Conflict

System System Module supwn, soucum Part Key ProcessRequirements Varables Flowpath Aero Cho Operations

7..Capn o Supr.tutr5ar hrceitc

-- S

Importance Imp or t --I Importance L Importance g n Importancen ing key pa a tics Difficulty Difficulty Diff icultyVariation Variati T r pon variation

[eomed Phshase IV Phase IV Phase VPhRequirements I System Variables Module Flowpath Support Structure Part Key Process

elome n Deployment Variables Deployment Deployment Operations

Figure 7.1 : Extension of Modified QFD Mapping for Platform Elements

7.2.1 Mapping to Support Structure Part Characteristics

It is important to point out that the traditional QFD mapping in Figure 4.1

involving key part characteristics has actually been decomposed into two phases

in the modified approach illustrated in Figure 7.1. One phase was for module

flowpath aerothermodynamic variables, which was completed in this

investigation. The other phase is support structure part characteristics that is

recommended as Phase IV in Figure 7.1.

Phase IV involves mapping both system variables and module flowpath

aerothermodynamic variables to support structure part characteristics for disks,

seals, shafts, cases and bearing compartments that support the flowpath

turbomachinery. Included as a support structure part characteristic is materials

selection, which is a key aspect of gas turbine engine design, since parts must

be capable of operating in environments of extreme temperatures, pressures and

stresses required to achieve system requirements. The use of different materials

may in turn impact the manufacturing processes used. Mapping to key process

operations in Phase V of Figure 7.1 is therefore also recommended.

80

7.2.2 Mapping to Key Process Operations

Mapping to key process operations occurs in Phase V and involves

manufacturing processes that are required for both flowpath and support

structure parts. Because successive levels of mapping inherit coupling rankings,

the relationship between key process operations all the way back to stakeholder

needs is defined. This information is critical because it means that upstream

needs and system requirements such as TSFC, can be shown to influence

support structure characteristics such as material selection, case thicknesses,

surface treatments as well as others. Flowpath and support structure part

characteristics subsequently drive key process operations like grinding, laser

drilling, broaching and others.

A successful platform strategy will presumably include identical parts,

similar parts or a family of parts with similar key characteristics that allow them to

be manufactured with the same capital equipment and tooling. Ideally, using the

same capital equipment and tooling to produce identical or similar parts would

result in economies of scale and reduce piece part costs. Hence, having

identical or similar parts of a platform that are shared among many products can

help reduce overall recurring costs of manufacturing. The key then, is to

determine which parts or group of parts can be kept common or similar while

stakeholder needs are still satisfied. This determination can be made if the

mapping strategy shown in Figure 7.1 is followed.

7.3 Other Applications

7.3.1 Value Engineering

Although the purpose of the modified QFD mapping process in this

investigation was to serve as the framework for identifying potential platform

elements, it can also be used as it was originally intended, which is to deploy the

voice of the customer to the factory floor. In this case, it may fall under the

purview of value engineering. However, before it can be used in this way,

Phases IV and V mapping discussed in the previous section must be completed.

81

The mapping may also need to be completed on a finer scale than the system

level approach used in this investigation. For example, Phase IV mapping to

support structure part characteristics should be accomplished at the detailed

piece part level rather than on an overall module level. The same is true for key

process operations, which needs to be defined on the part level.

7.3.2 Military, Small Commercial and Industrial Engines

This investigation focused exclusively on large commercial gas turbine

engines. A similar mapping of stakeholder needs and system requirements

illustrated in Figure 7.1 can be completed for Pratt & Whitney's other business

segments, such as military engines, small commercial engines and industrial gas

turbine engines. Stakeholder needs could be so varied in these different

segments that they could drive system requirements and hence design variables

to different recommendations for what should be considered part of a platform.

However, there may be areas of similarity across large and small commercial

engines, military engines and industrial engines that could lead to a synergistic

system architecture for Pratt & Whitney's entire product portfolio. Being able to

leverage a platform across a wide variety of product offerings would provide

many benefits.

7.4 Multi-Project Management as a Portfolio Planning Strategy

Cusumano and Nobeoka [1998] performed a study of the automobile

industry and examined various aspects of multi-project management where

sharing resources as well as key common components across different product

development efforts allowed savings in development and production costs. This

represented a shift from previous trends of single-project management where

there was little sharing from one product to the next.

They discussed how multi-project management is significant in an

environment of slowing growth and lowered profits where companies can no

longer afford frequent investment in new product designs. In fact, Cusumano

and Nobeoka found that companies that utilized concurrent technology transfer

were not only able to increase their market share at a rate 2.5 times that of

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companies that practiced sequential technology transfer, but they were also able

to achieve a 35% higher product introduction rate as well. Concurrent

technology transfer refers to the practice of platform teams sharing technology

across multiple products that are developed concurrently, while sequential

technology transfer is where one product is completed, and the next

development program begins and attempts to use elements common to the

previous product.

A good example of concurrent technology transfer at Pratt & Whitney was

the PW4168 and PW4084 development programs which overlapped in the early

1990's. Development engineers for the PW4000 program were collocated with

each other to facilitate this concurrent technology transfer. As a result, there are

many commonality aspects between the PW4168 and PW4084 engines.

Given the demonstrated benefit of multi-project management and

concurrent technology transfer, it would be worthwhile to examine similarities and

analogies between the automobile and gas turbine engine industries. One must

be aware, however, of the differences between the two industries. A few

differences are listed below for consideration.

7.4.1 Push versus Pull Market

The automobile industry can be characterized as a push industry where

automobiles are produced and pushed onto a consumer mass market. A new

automobile program is launched without necessarily having customers sign up

for firm purchases, although marketing studies would have presumably confirmed

the level of demand prior to launch. In contrast, the gas turbine engine industry

can be categorized as a pull industry where new products are introduced only

when there is sufficient demonstrated demand. Typically, a gas turbine engine

development program will be launched only after a specified number of firm

orders have been received from airline customers. Unlike automobiles,

airplane/engines are not manufactured and stored on a lot until a customer

purchases them, hence the phrase "order backlog."

83

With the gas turbine engine business being a pull type industry, it may be

challenging for a company to deliberately execute concurrent product

development for a platform strategy since program launch is contingent upon the

timing of sufficient demand. Sequential product development may occur as a

result of the lag between successive engine development programs. This may

precipitate a tendency to diverge from the basic platform and infuse the latest

technology into engines. Given these market conditions, defining and executing

a platform strategy is indeed a challenge.

7.4.2 Product Lifetime & Certification Costs

Gas turbine engine product lifetimes are on the order of twenty to thirty

years, while automobile model lifetimes are less than half that long. Life cycle

cost thus plays a key role in gas turbine engine platform strategy and design.

Because of the long product lifetimes, there may be a motivation to get the latest

technology into the engine at entry into service because it needs to last for the

next twenty to thirty years. Post certification engineering (PCE) budgets for

product improvements are limited, since the large majority of funds go into new

engine development. Product improvements after the engine is originally

certified by the FAA as flightworthy need to be re-certified before airlines are

allowed to incorporate these improvements into their fleets. Engine testing,

validation and re-certification of a product improvement is a costly process which

may motivate a divergence from a platform strategy.

7.4.3 Production Volume

Current annual commercial gas turbine engine production is on the order

of less than one thousand units for all of Pratt & Whitney's commercial gas

turbine engine offerings, while annual automobile production may be on the order

of 100-300,000 vehicles for a single model alone. There is a high level of

automated assembly for automobiles, while assembly of gas turbine engines is

entirely manual. Production levels as well as level of automated assembly will

have implications on the benefits of platform thinking.

84

7.4.4 Level of Technology Capability

Gas turbine engine technology has allowed thrust capabilities to almost

double in a span of a little over 10 years. The original PW4000-94" certified in

1986 could achieve 60,000 pounds of thrust, while the PW4098 certified in 1998

could achieve 98,000 pounds of thrust. This was due in large part to advances in

hollow, shroudless fan technology for larger diameter fans, advances in materials

technology allowing higher operating temperatures for better performance,

manufacturing processes as well as advanced analytical design tools. With such

an advancement in thrust variety, it is a challenge as well as an opportunity to

share common platform elements across these engines as discussed in this

investigation. It would be interesting to understand the level of technology

capability infused into automobiles over the recent past and how a platform

strategy emphasizing shared use is reconciled with technology advances or

improvements in new products over time.

7.5 Strategic Analysis

Perspectives related to the strategic management of the firm can also

provide insights into other factors that can influence system architecture and

product platform strategy. Discussed below are the concepts of core

competencies and Porter's five forces model.

7.5.1 Core Competencies & the Organization

The quantification of system requirement difficulty discussed in Chapter

4.4.1.4 points to the importance of identifying an organization's core

competencies [Prahalad and Hamel, 1990]. Meyer and Utterback [1993]

proposed an equally viable method for identifying a firm's core competencies

within four basic dimensions: product technology, understanding of customer

needs as reflected by products sold at that time, distribution and manufacturing.

Sustained success with a product platform strategy is fostered by the firm's

underlying core capabilities and its continuous renewal.

85

Once the firm's core competencies have been assessed, an appropriate

organizational strategy can be formulated in light of three perspectives, namely

strategic design, political and cultural. The premise is that analyzing the

organization from these three perspective can provide an understanding of the

interrelationships between the way an organization is structured, its politics, and

its culture [Ancona et al., 1996]. Knowing the state and dynamics of an

organization is the first step in positioning it to successfully execute a platform

strategy.

In the case of product platform strategy, it would be beneficial to

investigate whether or not a company is organizationally prepared to execute

such a strategy. One particular area that might be of interest is Pratt &

Whitney's newly formed module centers. Pratt & Whitney recently reorganized

the development organization into what are known as module centers to bridge

the gap between design and manufacturing. Each module center is responsible

for all aspects of the design, development and manufacture of a particular

module, such as the compressor or turbine, across all the engines in Pratt &

Whitney's product portfolio. An analysis of the new organization could reveal

opportunities for promoting platform strategies and optimizing their benefits.

7.5.2 Porter's Five Forces Model

Pratt & Whitney's balanced scorecard approach for defining appropriate

stakeholder needs includes airlines, airplane manufacturers, regulatory agencies

and Pratt & Whitney itself. This certainly makes decision making and product

design tradeoffs more challenging because of the multiple perspectives that need

to be taken into account. There are however other perspectives from the

strategic management of the company that are equally important and are

embodied in Porter's five forces model [Oster, 1994]. A detailed five forces

analysis of the firm can help illustrate strategic issues which may influence

product platform architecture decisions.

86

The five forces which can influence a company's strategy are listed below

in Table 7.1 along with the appropriate constituents in the gas turbine engine

industry.

Table 7.1: Porter's Five Forces

Five For ces Constituents

Customers Airlines, Airplane Manufacturers

Suppliers Materials, Piece Parts, Modules, Externals, Accessories

Competitors General Electric, Rolls Royce

Substitutes Trains, Buses, Automobiles

B a rIrie n t r T e ch n o l e M INrRt ,fi m o M e , E nt I nt o fvc D

Below is a brief description of each category and recommendations on how each

can be analyzed in the context of influencing system architecture and platform

strategies.

7.5.2.1 Customers

Customers include airlines as the end user as well as airplane

manufacturers as the system integrator of the entire airplane where the engine is

a subsystem. Both airline and airplane manufacturer needs were discussed

earlier in Chapter 4.3.1, while Figure 4.4 illustrated how needs drove system

requirements.

A more accurate assessment of customer needs and market segment

importance rankings used in the Phase I mapping shown in Figure 4.4 could be

accomplished via a conjoint analysis [Dolan, 1990; Green and Wind, 1975]. This

methodology allows customer preferences for different product attributes or

performance levels to be captured. The customer's utility or preference for one

set of attributes or performance levels over another provides insight into how

much more valuable one is relative to another and over what range of levels he

or she would be indifferent. One pertinent example is the issue between airplane

mission and cash operating cost. Would a customer tolerate an engine design

87

that may fall short of the design range, but be cheaper to operate? How much of

a range shortfall would they be willing to tolerate until being cheaper to operate is

no longer an attractive tradeoff. Answers to questions like these could provide

insight into avenues of design flexibility that would make a platform strategy

viable.

7.5.2.2 Suppliers

Suppliers are becoming a more important part of the business model as

firms concentrate on their core competencies and rely on outsourcing for non-

core items. To meet aggressive development milestones as well as help reduce

costs, subcontractors are playing a much larger role in developing the PW6000

engine for the Airbus A318 airplane [Kandebo, 1999]. Perhaps suppliers can be

considered in a platform study for the components they are responsible for. Pratt

& Whitney primarily relies on suppliers for external and accessory equipment

including solenoids, actuators, metering devices, pumps, harnesses and others.

Although these items were not considered in the current investigation, there are

potential platform opportunities for these components across different engines.

The modified QFD mappings presented in this investigation can easily be

extended to include external and accessory equipment and linked to stakeholder

needs and requirements.

7.5.2.3 Competitors

Competitors certainly influence Pratt & Whitney's decision making

process. Stakeholder needs are typically evaluated and tracked relative to the

competition. In terms of product platform strategy and design, both General

Electric and Rolls Royce have product platforms of their own. General Electric

has the CF6, CFM56 and GE90 engine families, while Rolls Royce has the

RB21 1 and Trent engine families. Understanding and keeping abreast of

competitive platform strategies is a part of the overall product strategy as it

affects Pratt & Whitney's positioning relative to time to market, new product

offerings and the installed engine base.

88

Part of the normal conceptual design process at Pratt & Whitney includes

benchmarking relative to the best in class. The traditional QFD allows one to

competitively track both stakeholder needs and requirements so that shortfalls

can easily be identified. Phase I of the modified QFD mapping presented in this

investigation can easily be expanded to track competitor levels in satisfying

stakeholder needs and system requirements.

7.5.2.4 Substitutes

Although air transportation may appear to be in a class by itself, other

forms of public transportation including trains and buses may be viable

substitutes for air travel. Three factors that may influence the degree of

substitution among planes, trains and buses are travel time, roundtrip cost and

departure frequency. A comparison of these alternatives for Monday through

Thursday travel from Hartford, Connecticut to Washington, DC are shown in

Table 7.2. Reservations offices of Southwest Airlines, Greyhound and Amtrak

were consulted for the information summarized in Table 7.2 [Southwest Airlines,

Greyhound, Amtrak].

Table 7.2: Travel Alternatives Between Hartford, CT and Washington, DC

One Way .Number oTraelSource Travel Time, RudrpDaily

Iternative hours Cost, $ Departure

Plane Southwest Airlines 1.2 88 8

Bus& f Greyhound 72

In the case of Southwest Airline's recent introduction of service between

Hartford's Bradley International Airport and Washington, DC's Baltimore-

Washington International Airport, the clear advantage to air travel is both in

shorter travel time and lower roundtrip cost. Although Greyhound offers nearly

three times as many daily departures as Southwest Airlines, the 7-hour travel

time by bus could be unattractive. At the time this research was conducted, the

... .... .. ........ ......

89

roundtrip airfare was even cheaper than either bus or train fares. In the past, this

was often not the case. Airlines lead by Southwest Airlines [Perry, 1995] who

offer frequent service with low cost fares are presenting serious competition to

buses and trains as low cost travel alternatives. Although buses and trains have

historically offered lower fares, Colleen Barrett, an executive vice president was

quoted as saying that Southwest's real competition was the automobile

[Hallowell, 1993].

As a result, airlines are increasingly driven to low cost business models to

compete with viable substitutes like buses, trains and automobiles. Many of the

larger airlines are creating subsidiaries to compete in the short haul, regional

markets. Some examples include United Airlines' United Express and Delta Air

Lines' Delta Express services. From the stakeholder needs identified in Figure

4.4, a key need for airlines is low cash operating costs which include total

maintenance costs and fuel costs. This need in turn drives the system

architecture towards low cost attributes. From a strategic analysis perspective

then, developing an understanding of a product's substitutes can help define a

system architecture that best addresses the appropriate stakeholder needs.

Issues like ultra low cost, safety and reliability for frequent short haul flights may

significantly affect an engine's system architecture. Perhaps further study of

these substitutes and identification of key attributes for comparison can be used

to develop platform concepts.

7.5.2.5 Barriers to Entry

Barriers to entry refer to what prevents a new or existing competitor from

entering a market. In the case of commercial gas turbine engines, there have

been no new single company entrants to the market for some time. However, a

number of alliances between existing players have been formed as summarized

in Table 7.3.

90

Table 7.3: Collaborations in Commercial Gas Turbine Engine Development

Collaborations Products

BMW and Rolls Royce jointly produce the

BMW-Rolls Royce BR700 engine family for the Boeing B717,Gulfstreamn V and Bombardier Global Express

Snecma and General Electric jointly produceCFM International the CFM56 engine family for the Boeing B737

General Electric and Pratt & Whitney Genera Eeic nd Prat n W inefiy fr

Engin Allancethe Airbus A3XXX

Pratt & Whitney, Rolls Royce, Daimler ChryslerAerospace - MTU Munchen and Japanese

International Aero Engines Aero Engines Corporation jointly produce the

V2500 engine family for the AirbusA319/320/321 and Boeing MD90

One of the reasons for these alliances is because individual companies are

finding it increasingly cost prohibitive to shoulder engineering and development

(E&D) programs on their own. Costly development programs can be considered

a key barrier to existing competitors. Sharing the development risks with

partners allows those already in the market to stay in the market.

E&D is clearly a stakeholder need for Pratt & Whitney. Presumably a

platform architecture would result in E&D savings due to the reuse of existing

capital equipment and tooling, accumulated learning, not having to start from

scratch, and not having to re-perform certain FAA certification tests that are listed

in Table 4.2. Quantifying the amount of savings is complicated due to the

integral functionality of the engine, which is one of the basic theme's for this

thesis. Because of the engine's integral functionality, even a small change to a

module may require the same rigorous testing because in the end, it's the system

performance and operation that is tested and validated. Depending on the level

of change or similarity, costly engine testing may still need to occur. As one

source cites: "Don't confuse functioning of the parts for the functioning of the

..... ......

91

system" [Rechtin and Maier, 1997]. A study to accurately quantify these savings

is thus recommended.

Time to market is another barrier to entry of an existing competitor to a

particular market. In the case of the PW4000-112", and in particular the

PW4084, this engine was the launch engine for Boeing's B777 airplane, meaning

it was the first of three competitive engines to be certified for airline operations.

This was due in large part to the platform strategy that allowed quicker time to

market with derivative engine technology. As a result, many of the early B777

sold were Pratt & Whitney powered. The sooner a competitor can come to

market and lock in engine sales, the less market remains for the other

competitors. This is especially critical given the 20-30 year product lifetimes

discussed in Chapter 7.4.2 where airlines do not necessarily order engines every

year.

Surely, the timing of technology development and insertion, product

development and entry into service have an impact on product strategy where

platforms are a way to address these timing considerations. Perhaps a study of

Pratt & Whitney's technology strategy can be completed to provide an integrated

framework of how to effectively address time to market as a barrier to entry.

92

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Cusumano, Michael A. and Nobeoka, Kentaro, Thinking Beyond Lean: HowMulti-Project Management is Transforming Product Development at Toyota andOther Companies, The Free Press, New York, 1998.

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Krishnan, V., Singh, R and Tirupati, D., "A Model Based Approach for Planningand Developing a Family of Technology-Based Products," ManagementDepartment Working Paper, University of Texas at Austin, April 1998.

Meyer, Marc and Utterback, James M., "The Product Family and the Dynamics ofthe Core Capability," Sloan Management Review, Cambridge, 34(3), Spring1993.

Moore, W.L., Louviere, J. J. and Verma, R., "Using Conjoint Analysis to HelpDesign Product Platforms," Journal of Product Innovation Management, 16(1),1999.

Nelson, G., VanGelderen, G., Bhattacharyya, M., "Ford's Global ArchitectureProcess," 16.982: System Architecture Class Presentation, MIT System Design& Management Program, October 30,1998.

Oster, Sharon M., Modern Competitive Analysis, 2nd Edition, Oxford UniversityPress, New York, 1994.

Paula, Greg, "Reinventing a Core Product Line," Mechanical Engineering,119(10), October 1997, pp. 102-3.

Perry, Linda J., "The Response of Major Airlines to Low-Cost Airlines," TheHandbook of Airline Economics, McGraw-Hill, New York, 1995, pp. 297-304.

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Glossary

(* denotes source from http://www.pratt-whitney.com/engines/terminology.html)

Term Definition SourceAirflow Measured in pounds of air moved through *

the engine per second. The more airflow,the more thrust.

Bleed Air Air taken from the cooler compressor *

section that is passed through various ductsto provide air for air conditioning of theairplanes as well as cooling air for the hotsections, the combustor and turbine.

Bypass Ratio (BPR) The ratio of air ducted around the core of a *

turbofan engine to the air that passesthrough the core. For example, in a 6 to 1bypass ratio engine, six parts of air passaround the core compared to one part thatpasses through it. In a high bypass ratioengine, the fan at the front of the enginedevelops the bulk of the engine's totalthrust. The air that passes through the coreor basic engine is called primary airflow.The air that bypasses the core is calledsecondary airflow. Bypass ratio is the ratiobetween secondary and primary airflow.High bypass ratio turbofans weredeveloped for fuel efficiency. It is moreefficient to accelerate a large mass of airmoderately through the fan to developthrust than to greatly accelerate a smallermass of air through the core to develop theequivalent thrust.

Combustor or Burner This is the section of the engine where the *

air passing out of the compressor is mixedwith fuel, typically kerosene-based, andignited. Fuel is introduced through an arrayof spray nozzles that atomize the fuel as ina home heating oil burner. An electricigniter is used to begin combustion. Thecombustor adds heat energy to the coreengine air stream and raises itstemperature, which can reach 3,500degrees Fahrenheit. This energy is

I extracted by the turbines and used to drive

96

Compressor I

the compressors and fan. Any energy notextracted by the turbines is expandedthrough the exhaust nozzle to producethrust.The combustion of fuel and air at sea levelpressure will not produce significant thrust.In order to produce thrust the air must becompressed or squeezed before the fuel isadded. In a car engine this is done by thepistons inside the engine's cylinders and isreferred to as compression ratio. In most jetengines a compressor is used. This is aseries of spinning blades that continuallycompress the engine air stream and speedit up before it enters the combustor. A wayto visualize this is to imagine a householdfan with a long shaft and several rows offan blades all turning together. As the air iscompressed, it is forced into a smaller andsmaller area as it passes through thecompressor's stages, thus raising thepressure ratio. In the automotive world thecompression ratio is typically 10-to-1. In ajet engine the compression ratio can be ashigh as 40-to-1. In most modern enginesthe compressor is divided into low pressure(LPC) and high pressure (HPC) sectionswhich run off two different shafts.

-I *

Compressor Pressure The ratio of the air pressure exiting the *Ratio compressor as compared to that entering. It

shows the amount of compression the airexperiences as it passes through thecompressor.

Cycle (Interval) Wear and tear on an engine occurs neither *

during cruising nor through flight time, buteach time high power settings are used toaccelerate and decelerate, such as duringtake off or reversing while landing. Throttlemovements change the speed of the rotor,causing fatigue. Each such high powersetting is called a cycle. The amount of timebetween inspections for wear and tear isdetermined by the number of these cycles aplane goes through, rather than the numberof hours it has been in the air.

Diffuser The diffuser is a large round structure *

97

immediately behind an engine's compressorand immediately in front of the combustor. Itslows down compressor discharge air andprepares the air to enter the combustor at alower velocity so that it can mix with the fuelproperly for efficient combustion.

Delay and/or A delay caused by an engine problemCancellation Rate (D&C) occurs when the airplane is not able to

pushback from the gate within 15 minutesof its scheduled departure time. Acancellation is when a flight has beencancelled due to engine problems. Thenumber of delays and/or cancellations for aparticular engine model is measured asevents per 100 airplane departures.

Direct Operating Cost Airline costs associated with operating the(DOC) airplane. Includes pilot wages, fuel costs,

total maintenance costs.Electronic Engine Control The EEC, also know as the FADEC (Full- *

Authority Digital Electronic Engine Control)is an advanced computer attached to theengine and used to control with greatprecision many functions inside the engine.For instance, the EEC controls fuel flow, theposition of various mechanical parts suchas bleed valves and compressor vanes andoverall pressure ratios. It gives a muchmore precise control than previousmechanical systems. This eases pilotworkload and greatly improves engineperformance and efficiency. The EEC isequivalent to electronic fuel injection inmodern cars. The EEC also monitors theengine and sends messages to the cockpitor to ground crews for maintenance action.

Engine Build Unit (EBU) The EBU is equipment typically supplied by *

the airplane manufacturer that is attachedto the basic engine. It can include ductingfor environmental control systems, wiringpackages for connection to the airplanecockpit, electrical and hydraulic pumps andengine mounting hardware.

Engine Pressure Ratio A method of measuring the thrust or power *(EPR) of a Pratt & Whitney engine. It is not used

by all engine manufactures. EPRI (pronounced Eeeper) is the ratio of the

98

pressure of the engine air at the rear of theturbine section as opposed to the pressureof the air entering the compressor. Forinstance, in a typical wide-body commercialairplane engine, EPR might be 1.55 attakeoff and 1.39 at cruise.

Exhaust Gas The temperature of the engine's gas stream *Temperature (EGT) at the rear of the turbine. It is one of the

most critical of engine variables and is usedto monitor the mechanical integrity of theturbine section as well as the engine'soverall operating condition. A sudden rise inEGT usually indicates a problem. In amodern gas turbine EGT would typicallyrange between 1,000 degrees Fahrenheit attake off to 700 degrees at cruise.

Externals Includes components that are attached tothe engine case external to the flowpaththat are needed in fuel delivery, air flowcontrol within the flowpath, lubricationsystem, heat exchange, gearboxes.

Fan The large disc of blades, resembling an *

automobile fan, at the front of a turbofanengine. The fan takes in vast amounts of airand provides most of the engine's thrust.

Flowpath Part of the engine where air and exhaustgases travel through. Includes the fan,rotors and stators of the compressors, andblades and vanes of the turbines. Alsoreferred to as gaspath.

Full Authority Digital See EEC.Engine Control (FADEC)High Pressure See Compressor.Compressor (HPC)High Pressure Turbine See Turbine.(HPT)Indirect Operating Cost Airline costs not directly related to airplane

operations. Includes cost of delays andcancellations (putting passengers up inhotel rooms, tickets, ferrying engine back toa maintenance base, sending amaintenance crew to service the engine ata remote location away from a maintenancebase), variable passenger servicing costs,airplane servicing costs.

In-flight Shutdown Rate A measure of the reliability of an engine, *

99

(IFSD) expressed as the number of times perthousand flight hours an engine must beshut down in flight. A modernairplane/engine combination like the AirbusA330 and Boeing 777 must demonstrate anin-flight shutdown rate of .02 or lower perthousand flight hours to gain Extended TwinOperations (ETOPS) certification. This isone shutdown in 50,000 hours of flight. Innormal commercial service that equates toonce every 10 years.

Launch Customer First airline to order and operate a newairplane/engine.

Line Replaceable Unit A part or component that can be replaced *(LRU) fairly easily on the flight line at an airport.Low Pressure See Compressor.Compressor (LPC)Low Pressure Turbine See Turbine.(LPT)Mach The speed of sound is approximately 762 *

mph at sea level. Jet-powered airplanes flyat speeds measured in Mach numbers, ormultiples of the speed of sound.

Nacelle The cylindrical structure that surrounds an *

engine on the airplane. The nacelle protectsthe engine and improves aerodynamics. Itcontains the engine and thrust reverser andmany other mechanical components thatrun airplane systems. The nacelle andengines along with the EBU make up thepropulsion system.

N1 The rotational speed of the engine's low- *

pressure compressor and low pressureturbine measured in revolutions per minute(RPM).

N2 The rotational speed of the engine's high- *

pressure compressor and high pressureturbine measured in RPM.

Nozzle The rear portion of a jet engine in which the *

gases produced in the combustor areaccelerated to high velocities.

Overall Pressure Ratio The pressure ratio achieved by both the low(OPR) pressure compressor (including fan root)

and high pressure compressor.Performance Performance deterioration means that theDeterioration Rate engine has to burn more fuel to achieve the

100

same thrust level. Burning more fuelmeans that the gaspath temperatures arehotter than nominal. Although an engine iscertified to operate over a range oftemperatures, there is a limit as to how highthe gaspath temperature it is allowed tooperate. Operating above this temperaturelimit is not allowed for safety reasons.Therefore, when an engine has deterioratedto the point where its operating temperaturehas exceeded FAA certified levels, it mustbe removed and its parts replaced orrepaired.

Pounds of Thrust The measure of how much propulsion a jet *engine generates - literally, how manypounds it can move.

Surge Surge is a disturbance of the airflow *through the engine's compressor. It can becaused by a number of factors. It has alsobeen called a stall, but this is anaerodynamic stall, not like the stall in a car'sengine. In a surge the compressor bladeslose their lift, much like an airplane wingwhen it stalls. Surges occur for a widevariety of reasons and usually result in lossof power for only a fraction of a second,although they can damage an engine. Theyare sometimes accompanied by a loudbang and a puff of smoke. They have beenlikened to a car engine's backfire.

Thrust Thrust is the measurement of engine *power. Although it is difficult to equate thisdirectly with the commonly used term"horsepower," multiplying an engine'smaximum thrust rating by .62 will give arough equivalent horsepower.

Thrust Specific Fuel The pounds of fuel used per hour for each *Consumption (TSFC) pound of thrust an engine produces.Total Maintenance Cost The cost to maintain the engines, including(TMC) parts and labor. Measured in $ / engine

flight hour.Turbine The turbine consists of one or more rows of *

blades mounted on a disc or drumimmediately behind the combustor. Theturbine extracts energy from the hot gases

I coming out of the combustor. The spinning I

101

of the turbine turns the shafts which run thecompressors and the fan, as well as engineaccessories such as generators andpumps. Like the compressor, the turbine isdivided into a low- pressure and a high-pressure section. The high-pressure turbine(HPT) is closest to the combustor anddrives the high-pressure compressorthrough a shaft connecting the two. Thelow-pressure turbine (LPT) is next to theexhaust nozzle and drives the low-pressurecompressor and fan through a differentshaft. The low-pressure shaft is the longestand fits through the hollow high-pressureshaft. Temperatures at the entrance to aturbine can be as high as 3,000 degreesFahrenheit, considerably above the metal'smelting point. Complex cooling schemesare required to keep turbine blades frommelting. Many turbine airfoils are hollow socooler air can be passed through them andout hundreds of small holes in the blade. Inaddition, some blades are coated with aceramic thermal barrier.

Turbofan A term used to refer to a jet engine with a *

large fan at the front that produces most ofthe engine's thrust.

Unscheduled Engine A measure of how often a particular engine *

Removal Rate (UER) model must be removed from an airplanefor repair or refurbishment before thenormal maintenance interval or due to anunexpected engine anomaly preventing itfrom continued safe operation. Rates arequoted in terms of events per 1000 engine

I flight hours.