agriculture development through online (web based) agro advisory system in rwanda

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REPUBLIC OF RWANDA MINISTRY OF EDUCATION HIGHER INSTITUTE OF AGRICULTURE AND ANIMAL HUSBANDRY FACULTY OF AGRICULTURE AND RURAL DEVELOPMENT DEPARTMENT OF RURAL DEVELOPMENT AND AGRIBUSINESS Presented by: Gildas NIYIGENA Dissertation submitted for the partial fulfilment of the requirements for the Award of a Bachelor’s Degree (Ao) in Rural Development and Agribusiness Supervisor: Jean de Dieu MIRUKIRO (MBA) Co-supervisor: Elias RURANGWA (MSc) Academic year, 2012-2013 AGRICULTURE DEVELOPMENT THROUGH ONLINE (WEB BASED) AGRO-ADVISORY SYSTEM IN RWANDA “CASE STUDY: Mukarange and Gacurabwenge Sectors, and Abashirikabute and Imisugi cooperatives”

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REPUBLIC OF RWANDA

MINISTRY OF EDUCATION

HIGHER INSTITUTE OF AGRICULTURE AND ANIMAL HUSBANDRY

FACULTY OF AGRICULTURE AND RURAL DEVELOPMENT

DEPARTMENT OF RURAL DEVELOPMENT AND AGRIBUSINESS

Presented by:

Gildas NIYIGENA

Dissertation submitted for the partial fulfilment

of the requirements for the Award of a Bachelor’s Degree (Ao) in

Rural Development and Agribusiness

Supervisor: Jean de Dieu MIRUKIRO (MBA)

Co-supervisor: Elias RURANGWA (MSc)

Academic year, 2012-2013

AGRICULTURE DEVELOPMENT THROUGH ONLINE

(WEB BASED) AGRO-ADVISORY SYSTEM IN RWANDA

“CASE STUDY: Mukarange and Gacurabwenge Sectors, and Abashirikabute

and Imisugi cooperatives”

[i]

DECLARATION

I, Gildas NIYIGENA, declare that this memoir is the result of my own work and all sources or

materials used for it have been appropriately acknowledged. This was carried out under the

supervision of Jean de Dieu MIRUKIRO and Elias RURANGWA. In addition, I declare that

this memoir has not been submitted to any other institutions anywhere for the award of

any academic degree, diploma, or certificate.

Gildas NIYIGENA ____________________ ____________________

Candidate Signature Date

Jean de Dieu MIRUKIRO (MBA) ____________________ ____________________

Supervisor Signature Date

Elias RURANGWA (MSc) ____________________ ____________________

Co-supervisor Signature Date

[ii]

DEDICATION

To Almighty God

To my beloved parents,

To my brothers and sisters,

To my friends and classmates

[iii]

AKNOWLEDGEMENT

First and foremost I thank God, for blessings, guidance and protection through my whole life and

studies.

My thanks are addressed to the Higher Institute of Agriculture and Animal Husbandry (ISAE),

especially the Rural Development and Agri-Business department, which contributed more at the

accomplishment of this work.

I would like to extend my heartfelt thanks to my supervisor Mr. Jean de Dieu MIRUKIRO

(MBA), I felt so happy with his guidance and academic advice, and I am thankful to my co-

supervisor Mr. Elias KARANGWA (MSc) for application development technical assistance; I

am very much grateful for all their support and willingness to advise me to successfully finalize

the memoir.

My sincere aknowledgement goes to the local leader, to farmers and field technicians from

Sectors (Gacurabwenge and Mukarange) and cooperatives (Abashirikabute and Imisugi) we

visited, for their collaboration and from whom we got information for this dissertation.

I would like to thank the Rwanda Agricultural Board (RAB), especially its Agricultural

Extension Department, for their suggerstion and pieces of advice, and to its field technical team

which helped me to reach the farmers’ cooperatives.

And for their experiences shared and special advices, I thank, the Agricultural Information and

Communication Centre (CICA) especially its Library department.

Last, but not the least, I acknowledge all of my classmates, friends and relatives for their direct

or indirect help for the accomplishment of this work.

May God bless them all!

NIYIGENA Gildas

[iv]

ABSTRACT

This study entitled “Agriculture Development through Online (Web based) Agro-Advisory

System in Rwanda” analyses the applicability of Extension Services, using the online tools in

Rwanda, for the development of agricultural sector; by assessing the previous challenges and

opportunities in whole country based on areas considered for the present study.

The research was undertaken in three different Districts, where the researcher visited two Sectors

(for individual farmers meeting) and two Sectors (for farmers operating in cooperatives). The

sites’ choice was basing on a random sampling, for getting three different Provinces on the

Rwandan territory.

For the research to be consistent, it was based on primary data, from the survey conducted

among 60 farmers, and interviews between the researcher and 2 extension agents and with 2

institutions’ experts acting in extensions services; also on secondary data from different

documents and reports by previous researchers and authors.

Both quantitative and qualitative data were collected and analyzed using software such as SPSS

and MS Excel. Also designing (Photoshop) and web development (Dreamweaver, JetBrain…)

software has been used during this research, for the accomplishment of an online application.

Results shows that, the agricultural information needs (mostly made of seeds/livestock improved

varieties, mechanization, diseases/pests prevention and cure, products’ markets, etc.) and

delivery among different agricultural stakeholders, and the awareness and use of different ICT

tools: 91.7%, 90%, 23.3% use Radio, telephone and TV respectively, and the agricultural

information spread through these tool is used by 16.7% of respondents. 89% of respondents

affirmed to know about internet, 56.7% are aware of infrastructures to access web tools in their

regions, but only 8.3% uses internet.

From the relatively high willingness to adopt these tools, where 90% of respondents liked the

new extension mode and wish it to be implemented, results from analysis and discussion with

several actors in extension services among others governmental institutions (RAB and CICA),

sectorial agronomists and farmers from visited sites, was elaborated a web application to show

how can be applied the online agro-advisory services in Rwanda, building a network for a

community of different stakeholders.

[v]

Furthermore, from this research’s findings, we concluded that, the information reaching the

farmers is not sufficient and addition needs include farming and animal breeding techniques,

inputs’ and products’ markets, environmental protection,…, and this by means of traditional flow

of information (discussion between colleague farmers), meeting and ICT extension from private

and public institutions (RAB, REMA,RIAM, etc.) Even if the awareness to web tools and ICT

extension is still low, the web based extension is applicable for agriculture development in

Rwanda. A typical system of online extension system was elaborated to show how this can be

achieved. And recommendations addressing to government for supporting academic research, to

research institutions for helping in the implementation and publication of research findings, to

other agriculture actors for sharing agriculture information to anyone in need and finally to other

researchers to develop more techniques of how ICT tools can help to the development of

agricultural sector, were suggested.

[vi]

TABLE OF CONTENTS

DECLARATION ............................................................................................................................. i

DEDICATION ................................................................................................................................ ii

AKNOWLEDGEMENT ................................................................................................................ iii

ABSTRACT ................................................................................................................................... iv

TABLE OF CONTENTS ............................................................................................................... vi

LIST OF TABLES ......................................................................................................................... ix

LIST OF FIGURES ........................................................................................................................ x

LIST OF APPENDICES ................................................................................................................ xi

LIST OF ACRONYMS AND ABREVIATIONS ........................................................................ xii

CHAPTER 1: GENERAL INTRODUCTION ............................................................................... 1

1.1. Introduction ...................................................................................................................... 1

1.2. Background of the study ................................................................................................... 2

1.3. Problem statement ............................................................................................................ 3

1.4. Objectives ......................................................................................................................... 4

1.4.1. General objectives ..................................................................................................... 4

1.4.2. Specific objectives .................................................................................................... 4

1.5. Research Questions .......................................................................................................... 5

1.6. Significance of the study ................................................................................................... 5

1.7. Scope and limitation of the study ..................................................................................... 5

1.8. Organization of the study ................................................................................................. 6

CHAPTER 2: LITERATURE REVIEW ........................................................................................ 7

2.1. Extension and Technology adoption ................................................................................ 7

2.1.1. Extension Definition ................................................................................................. 7

2.1.2. Extension after Technology adoption ....................................................................... 7

2.1.3. Impact evaluation ...................................................................................................... 7

2.1.4. Agricultural knowledge and information system ...................................................... 9

2.1.5. Nature of agriculture information ........................................................................... 11

2.1.6. Agriculture information dissemination ................................................................... 12

2.1.7. Actors in the agriculture information ...................................................................... 13

2.2. ICT and Agriculture ....................................................................................................... 13

[vii]

2.2.1. Agricultural transformation .................................................................................... 14

2.3. Rwanda Extension System and ICT ................................................................................ 14

2.3.1. Overview of Rwanda ICT enabling Agricultural advisory and Assistance system 14

2.3.2. Actors in the Rwanda agriculture domain .............................................................. 16

2.3.3. ICT and Agriculture Extension in Rwanda ............................................................. 18

2.4. Online Agriculture Extension Service ............................................................................ 19

2.4.1. Online service ......................................................................................................... 19

2.4.2. Types of Services .................................................................................................... 19

2.4.3. Why web based? ..................................................................................................... 20

2.4.5. Advantages of Web based over traditional Extension ............................................ 21

2.4.6. Advantages of Web based extension over Mobile extension ................................. 22

2.4.7. Components, functions and processes of Cyber extension system ......................... 22

2.4.8. Opportunity and Constraints for web based system ............................................... 24

2.4.9. Successful examples of ICT enabled extension systems ........................................ 25

CHAPTER 3: RESEARCH METHODOLOGY .......................................................................... 27

3.1. Research design/plan ..................................................................................................... 27

3.1.1. Targeted population ................................................................................................ 27

3.1.2. Sampling procedures and sample size (Respondents sorting) ................................ 28

3.1.3. Study area................................................................................................................ 31

3.2. Methods of data collection ............................................................................................. 34

3.2.1. Tools for primary data collection ............................................................................ 34

3.2.2. Secondary Data collection (Documentation) .......................................................... 36

3.3. Web Application development and design ..................................................................... 36

3.3.1. Analysis and Research ............................................................................................ 36

3.3.2. User centric information architecture ..................................................................... 36

3.3.3. Web Application development and design ............................................................. 37

3.3.4. Testing..................................................................................................................... 38

3.3.5. Deployment ............................................................................................................. 38

CHAPTER 4: RESULTS AND DISCUSSION ............................................................................ 40

4.1. Description of respondents ............................................................................................ 40

4.2. Farmers .......................................................................................................................... 41

[viii]

4.2.1. Farmers’ characteristics .......................................................................................... 41

4.2.2. Agricultural activities and practices ........................................................................ 42

4.2.3. Agricultural information sufficiency ...................................................................... 47

4.2.4. Information needs ................................................................................................... 51

4.2.5. Awareness and access to web technologies and information ................................. 54

4.2.6. Use and access to ICT extension information......................................................... 57

4.2.7. Reception of web (cyber) extension mode in Rwanda ........................................... 59

4.3. Extension agents ............................................................................................................. 61

4.4. Extension institutions in Rwanda ................................................................................... 63

4.5. Rwanda Online Agro-Advisory System .......................................................................... 66

4.5.1. Target users ............................................................................................................. 66

4.5.2. Mission .................................................................................................................... 66

4.5.3. Diffusion means ...................................................................................................... 67

4.5.4. Members ................................................................................................................. 67

4.5.5. Features and design ................................................................................................. 69

4.5.6. System contribution to the extension services ........................................................ 75

CHAPTER 5: CONCLUSION AND RECOMMENDATIONS .................................................. 77

5.1. Conclusion ...................................................................................................................... 77

5.2. Recommendations........................................................................................................... 79

REFERENCE ................................................................................................................................ 81

APPENDICES .............................................................................................................................. 85

[ix]

LIST OF TABLES

Table 1: Types of agricultural Information Transferred though Extension .................................. 12

Table 2: Overview of sites (Districts) for the case studies ........................................................... 32

Table 3: On field agricultural and institutional actors visited during this research ...................... 40

Table 4: Land holding size for farmer respondents ...................................................................... 46

Table 5: Training sufficiency ........................................................................................................ 50

Table 6: Difference assessment in information needs among different farmers .......................... 53

Table 7: Respondent farmers’ awareness to ICT .......................................................................... 55

Table 8: Respondent farmers’ awareness of Internet .................................................................... 55

Table 9: Respondent’s use of internet ........................................................................................... 57

Table 10: ICT Extension awareness and usage to respondent farmers ......................................... 58

Table 11: Reception and suggestion to the cyber extension from farmer respondents ................ 60

Table 12: Different features and member types with their roles (or actions) on ROAAS system 74

[x]

LIST OF FIGURES

Figure 1: Tools of knowledge and information management in agriculture ................................ 11

Figure 2: Community telecentre in Kayonza District ................................................................... 19

Figure 3: Stages of the Agricultural Production Process and Information Needs ........................ 21

Figure 4: Web-based Services Model for Agriculture Extension ................................................. 24

Figure 5: Process in Web application development and designing .............................................. 39

Figure 6: Respondent farmers' characteristics .............................................................................. 42

Figure 7: Activities distribution among respondents .................................................................... 43

Figure 8: Practices distribution for farming .................................................................................. 44

Figure 9: Practices distribution for livestock ................................................................................ 44

Figure 10: Number of farmers who benefited from trainings ....................................................... 47

Figure 11: Agricultural information got by respondents through trainings .................................. 48

Figure 12: Impact of agricultural trainings (from trained respondents) ....................................... 50

Figure 13: Agricultural information accessed to by farmer .......................................................... 51

Figure 14: Training needs among farmer respondents ................................................................. 52

Figure 15: Respondents access to telecentres ............................................................................... 56

Figure 16: Communication tools used by respondents ................................................................. 57

Figure 17: ICT extension services known by respondents who are aware of ICT extension

services .......................................................................................................................................... 59

Figure 18: Information flow in ROAAS ....................................................................................... 73

[xi]

LIST OF APPENDICES

Appendix I: Mayor Actors in Agriculture Extension System and their Channels of Delivery .... 85

Appendix II: Independent Samples T-Test (Between Farmers' categories) ................................. 86

Appendix III: Independent Samples T-Test (Within Farmers' categories, Cooperatives) ............ 86

Appendix IV: Independent Samples T-Test (Within Farmers' categories, Individuals) ............... 87

Appendix V: Questionnaire I (System’s needs for farmers) ......................................................... 88

Appendix VI: Questionnaire II (System’s needs for technicians) ................................................ 90

Appendix VII: Interview with the institutions' experts ................................................................. 91

Appendix VIII: Rwanda Administrative Stratification ................................................................. 92

Appendix IX: Indices for sampling Plan ...................................................................................... 94

[xii]

LIST OF ACRONYMS AND ABREVIATIONS

%: percent

AKIS: Agricultural Knowledge and Information System

AKST: Agricultural Knowledge and Science Technologies

AMIS: Agricultural Management Information System

ASARECA: Association for Strengthening Agriculture Research for East and Central Africa

BDC: Business Development Centre

BTC: Cooperation Technique Belge (Belgische Technishe Cooperatie)

CCI: Centre Communautaire d’Information

CGIAR: Consultative Group for International Agricultural Research

CIALCA: Consortium for Improving Agriculture based Livelihood in Central Africa

CIAT-TSBF: International Center for Tropical Agriculture- Tropical Soil Biology and Fertility

CICA: Centre d’Information et de Communication Agricole

CIP: Crop Intensification Program

CIP: Crop International Program

CRS: Catholic Relief Services

CSS: Cascading Style Sheet

DDP: Dairy Development Project

DFID: Department for International Development

DRDRE: Department of Regional Development, Research and Extension (MINALOC)

DUHAMIC-ADRI: Duharanire Amajyambere y’Icyaro

E.U: European Union

[xiii]

EAV: Ecole Agro-Veterinaire

ECABREN: Eastern and Central Africa Bean Research Network

EDPRS: Economic Development and Poverty Reduction Strategy

FAO: Food and Agricultural Organization

FARA: Forum for Agricultural Research for Africa

FFS: Farmer Field School

FTP: File Transfer Protocol

GDP: Gross Domestic Product

GIS: Geographic Information System

GNP (PPP): Gross National Income using Purchasing Power Parity rate

GoR: Government of Rwanda

ha: Hactar

HTML: Hypertext Markup Language

ICRAF: International Centre for Research in Agroforestry / World Agroforestry Centre

ICT: Information and Communication Technology

ICT4D: Information and Communication Technology for Development

IFAD: International Fund for Agricultural Development

IFDC: International Fertilizer Development Center

IITA: International Institute for Tropical Agriculture

IM: Instant Messaging

INATEK: Institute of agriculture, Technology and Education of Kibungo

[xiv]

IP: Internet Protocol

IRRI: International Rice Research Institute

ISAE: Institut Superieur d’Agriculture et d’Elevage

JAICA: Japan International Cooperative Agency

KWAMP: Kirehe community-based Watershed Management Project

LUC: Land Use Consolidation program

LWH: Land Husbandry, Water Harvesting and Hillside Irrigation

MINAGRI: Ministry of Agriculture and Animal Resources

MINALOC: Ministry of Local Government

MINICT: Ministry of ICT

MINIRENA: Ministry of Natural Resources

NEPAD: New Partnership for Africa’s Development

NGO(s): Non-Governmental Organization(s)

NICI III: National ICT Strategy and Plan III (2011-2015)

NUR: National University of Rwanda

PAPSTA: Support Project for the Strategic Plan for the Transformation of Agriculture

PHP: Hypertext preprocessor

PM: Personal Messaging

PPP: Public Private Partnership

PRAPACE: Programme Regionale d’amélioration de la Pomme de terre et de la Patate douce en

Afrique Centrale et de l’Est.

PRICE: Project for Rural Income through Exports

[xv]

PSF: Private Sector Federation

PSTA: Strategic Plan for the Transformation of Agriculture in Rwanda

RAB: Rwanda Agricultural Board

RCA: Rwanda Cooperative Agency

RDB: Rwanda Development Board

REMA: Rwanda Environmental Management Agency

RIAM: Rwanda Institute of Administration and Management

RITA: Rwanda Information Technology Authority

ROAAS: Rwanda Online Agro-Advisory System

RSSP: Rural Sector Support Project

RWARRI: Rwanda Rural Rehabilitation Initiative

RWF: Rwandan Francs

SMS: Sort Message Services

SPIU: Simple Project Implementation Unit

SPSS: Statistical Package for the Social Sciences

sq.km: Square kilometer

UNDP: United Nations Development Programme

US$: US Dollars

USAID: United States Agency for International Development

WVI: World Vision International

www: World Wide Web

[1]

CHAPTER 1: GENERAL INTRODUCTION

1.1. Introduction

Worldwide the agricultural sector is faced with several serious challenges: the spiralling demand

for food, declining cultivated area due to population pressure, declining agriculture productivity

due to the natural resource degradation, and increasing competion in internation markets. One

fundamental element in meeting these challenges is the adoption of improved agriculture

production and market techniques and technologies by farmers and other rural enterpreneurs.

This transition from a resource-based to a technology-based system of agriculture, howerver,

places greater responsibility on the agriculture extension sector, since it is a vital conduit of new

agricultural information and technologies to farmers as well as a conduit back to researchers and

policy-makers of farmer’s problems, needs and concerns.

These works are assured through the efforts of different institutions which play a major role in

the agricutural extension sector, in particular, the public, private (agro-processing and market

firms, input suppliers, farmer associations and consulting or “fee-for-service” firms), non profit

organizations (commodity founations, universities and researchers), government parastatals

(commodity boards), and non governmental organizations (Umali, et al., 1994 p. 3), in

accordances to the national policies and strategies of hosting countries.

That is why, Rwanda, as a developing country, by building the technical and organizational

capacity of farmers (MINECOFIN, 2007 p. i) is encouraging and empowering sustainable

agricultural development projects in general, and especially the extension domain; and this

through not only Ministry and other public institutions involved in agriculture activities, but also

in pair with private sector and NGOs fitting in the domain; and by means of new technologies

among others ICT tools.

[2]

1.2. Background of the study

According to Wikipedia.org, the GNI PPP of US$1,240 per capita in 2011 makes Rwanda the

166th on the “List of Countries by GNI (PPP) per capita”, and as is the case for many countries in

this range, its development is mainly based on agriculture practices. And as pointed in Rwanda

Economic Update 2011 (World-Bank, 2011 p. vi), agriculture sector grew at an average of 4.9

percent over the five years before. Now it is contributing to the overall Gross Domestic

Production (GDP) at a rate of 33% in 2012 (gov.rw); the sector occupies 79.5 percent of the

labor force and generates 45.0 percent of the country export revenue.

According to the MINECOFIN (Ministry of Finance and Economic Planning) budget in 2008

expenditure for agriculture including investments for Agriculture represented about 5.3% of the

national budget corresponding to about 25 billion of Rwf. According to the same document “In

line with the crops intensification policy, a large amount of the funds was used for the

importation of fertilizer as well as for the purchase of improved seeds for the farmers to improve

productivity”. (Cantore, 2011 p. 8)

In order to sustain the productivity some challenges have to be addressed among others: (i)

Reducing dependency on rain-fed agriculture through greater use of different models of

irrigation; (ii) Better erosion control and integrated soil fertility management; (iii) Diversifying

agriculture production, in particular agricultural export goods, for example in areas of

horticulture and flowers, (iv) Changing the skills profile of people employed in agriculture, to

foster the creation of increased agricultural off-farm employment such as agro-processing and

other value chain activities, as agriculture is the primary source of employment with more than

two-thirds of the entire working population and 86.5 percent of rural population, was employed

in the agriculture sector, and (v) Developing a market-based food crop distribution system to

contribute to country-wide food security (World-Bank, 2011 p. vii).

In addition to the efforts for enhancing and improving the agriculture sector, one should not

overlook the relevance of spreading the information timely and efficiently to all stakeholders

involved in agriculture namely farmers, technicians that assists farmers on a daily basis, the

government and other private stakeholders.

[3]

The aforementioned issues that would be done to develop the agricultural sector are likely to

succeed through extension services by different ways. Obviously, this could have a great positive

impact on the agriculture production.

Among these forms of extension models, a newly and more progressive one is the one using

Information and Communication Technology. This one uses the mobile phones by voice call and

SMS, the use of Medias like radio and television broadcast, and finally the e-learning, use of

internet for sharing information by video, audio and different articles.

Fortunately, the ICT led agriculture is welcomed in Rwanda, through our national good policies

which promote science, technology and innovation for economic growth (i.e. EDPRS 2008-

2012).

For the present work, the research was conducted in different regions of Rwanda

(Gacurabwenge, Mukarange, Bumbogo and Kinyinya Sectors) and different institutions involved

in agriculture development were visited in order to assess what extent information and assistance

are needed and can be provided through ICT models and especially web-based platform.

The assessment of the present conditions in agriculture sector in Rwanda inspired the researcher

to elaborate; -as it was expected this could be one of solutions- a website to allow online

information exchange among different actors and stakeholders in the agricultural domain

(Government and private institutions and boards, local and international NGOs, service

providers, market suppliers, researchers and field technicians, and finally associations and

individual farmers).

1.3. Problem statement

As the current agricultural information is spread by public and private actors, trainings, meeting

and other traditional ways of communication to farmers and other agricultural stakeholders in

Rwanda, agriculture extension services have got some weaknesses. Among the weaknesses one

can list the following: it takes a long time to provide and to get trainings in normal forms (where

trainer and the trainee(s) meet physically in the same location for exchanging a face to face

dialogue); Sometimes, extension information is expensive (in addition to the fees for getting

[4]

extension services, some groups of farmers can hire an expert on their own); The quality of

information is questionable: (i) Information can be erroneous because it is transmitted from

mouth to mouth among different agents, (ii) No judgment can be done on the technicians’ views

because they act being one or a few number who are available at one site. (iii) The information

can be easily lost by loss of document (hard copies) and other records, and finally, it is difficult

to make comparison with other regions’ data, because most of the time the records are not shared

and stay in the in the region where they have been recorded (ifad.org, 1995-2013).

The present study seeks to provide a solution to the aforementioned weaknesses in terms of

agriculture extension services by designing a website that will allow Online Advisory and

Assistance Service to anyone participating in agricultural domain.

1.4. Objectives

1.4.1. General objectives

This study aimed to investigate which challenges are encountered in agricultural extension

services and whether these can be resolved by use of ICT tools in general and especially web-

based online advisory platform.

1.4.2. Specific objectives

Specific objectives were:

- To assess the current extension information sufficiency and access to agricultural

stakeholders in Rwanda, from case studies.

- To know the agricultural information needed by Rwandan farmers and other agricultural

stakeholders and way of getting it.

- To evaluate the agricultural stakeholders’ awareness and access to web technologies in

Rwanda.

- To assess the use and access to ICT extension information in Rwanda.

- To know whether the web based extension system can be applied in Rwanda.

- To build an online web application to help in agricultural extension services in Rwanda.

[5]

1.5. Research Questions

This research were conducted in accordance to a number of questions met in agriculture

extension domain in Rwanda, and for which, we tried to find solutions where possible or made

recommendation to the competent institutions. These questions are following:

- What extensions services do agricultural stakeholder have access to, and how sufficient is

the information?

- What types of information do agricultural stakeholders in general and especially farmers

need for increasing their agricultural production and productivity in Rwanda, and from

whom may it come?

- How much are web technologies known and used by our agricultural stakeholders?

- How much and what type of ICT extension modes are used in Rwanda?

- Is the new web extension system welcomed?

- In case it is welcomed, is it going to be applied successfully?

1.6. Significance of the study

Many actors may act in harmony to develop agriculture sector where small and medium farmers,

agriculture extension agents, cooperatives of farmers, researchers, mentors, service providers,

public and private institutions, NGOs and government are working together and all their efforts

aiming at improving farmer’s livelihood and at the same time the country’s GDP. This can be

achieved through different ways including field extension and online or ICT based advisory

system. Our study focused on agricultural online advisory and assistance in order to reduce the

gap present in this mode of extension that constitutes one of powerful initiatives for developing

rural areas.

1.7. Scope and limitation of the study

As the current research was assessing how online (web-based) tools can contribute to the

Rwanda agriculture development, due to the limited time and means, it was conducted on 4

different sites of Rwanda: to the individual farmers households (Gacurabwenge Sector in South

Province, Mukarange Sector in Eastern Province) and farmers’ cooperatives (Nduba and

[6]

Kinyinya Sectors in Kigali City). And we visited RAB and CICA, as some of government

institutions and actors/stakeholders in agriculture extension. The field survey was conducted

from February to March 2013 whereas the institutions’ visit was made by end March 2013, and

the collected data concerned with the information needs to the asked farmers in agriculture

extension domain, for the previous time.

1.8. Organization of the study

The present dissertation is organized into five chapters. Chapter one introduces the situation

generally and especially the background in Rwanda, states the problem statement, research

objectives, research questions, significance of the study, and the study scope and limitations.

Chapter two covers the review of the related literature that includes conceptual explanation of the

contribution of online and mainly web-based tools to the agricultural development. Chapter three

presents the research design, area, methodology that used to carry out this research. Chapter four

is the central theme or core of this paper, where data are presented, analyzed, interpreted and

discussed, and where we explain the functions and use of the created application. Finally, chapter

five comprises conclusions and recommendations of the findings.

[7]

CHAPTER 2: LITERATURE REVIEW

The following section describes the technical terms related to this subject under study within this

research. Some definition and a set of reviews used to explain this study, and some explanation

the flow, different actors and type of agricultural information are discussed; where also the

online mode of extension, the main object of this research, is described. All these are studied, in

general using examples, and a case of Rwanda was mentioned particularly.

2.1. Extension and Technology adoption

2.1.1. Extension Definition

The Extension services (also known as agriculture advisory services) refers to the range of

information, advice, training and knowledge related to agriculture or livestock production,

process and marketing, provided by the government, NGOs, and other source that increase

farmers’ ability to improve their productivity and income. Delivery may take the form of

individual or group visits, organized meetings, use of information and communication

technologies (ICTs), or teaching through the use of demonstration plots, model farms, or farmer

field schools (FFSs) (Meinzen-Dick, et al., 2011 p. 62).

2.1.2. Extension after Technology adoption

Development, testing, and diffusion of new technologies are emphasized in order to ensure

continuous innovation and growth of the agricultural sector as well as to promote resilience and

adaptation to changing agro-ecological environment. The problem of low productivity on

smallholder farms is not much the lack of agricultural technologies but rather of inadequate

knowledge, skills and resources (inputs such as fertilizer, labor, equipment, seeds and water) to

enable them to adopt efficiently and utilize existing technologies to enhance production and

earning from farming (UNDP-Ethiopia, 2011 p. 6).

2.1.3. Impact evaluation

Impact assessments are essential to assess the impact of new agricultural technologies on a

variety of outcomes (household, social and intellectual development).

[8]

Two key components of a good impact evaluation study are: (i) The availability of accurate

baseline information and a properly thought-out control group, allowing before-after and with-

without comparisons. Comparing the beneficiary group before and after the intervention or

comparing differences between the beneficiary group and another group that did not receive the

intervention is necessary as a control for external factors that are likely to contaminate the

evaluation results.

Involving the evaluation team at the earliest stages of project design is the most suitable way of

ensuring a proper and accurate evaluation without the need for more complicated statistical

techniques -although statistical techniques (such as propensity score matching) can be used ex

post to address some of these issues. If data are available on both beneficiary and comparison

groups at two points in time, it is feasible to use “difference-in-difference” analysis, which allows

the evaluator to eliminate the influence of unobservable characteristics that might affect impact

as long as these characteristics do not change over time (Meinzen-Dick, et al., 2011 p. 45).

𝑦 = 𝛽0 + 𝛽1𝑑𝐵 + 𝛿0𝑑2 + 𝛿1𝑑2 ∙ 𝑑𝐵 + 𝑢

Where y is the outcome of interest, d2 is a dummy variable for the second time period. The

dummy variable dB captures possible differences between the treatment and control groups prior

to the policy change. The time period dummy, d2, captures aggregate factors that would cause

changes in y even in the absence of a policy change. The coefficient of interest, δ1, multiplies the

interaction term, d2 • dB which is the same as a dummy variable equal to one for those

observations in the treatment group in the second period. The difference-in-differences estimate

is 𝛿1 = (𝑦𝐵,2

− 𝑦𝐵,1

) − (𝑦𝐴,2

− 𝑦𝐴,1

). (May, et al., 2007 p. 1)

(ii) Another way to evaluate the impact of a technique adoption is the “information score”.

Information scores for each component of the farmers' agricultural information system are

calculated by multiplying the weights of information contact with degree of information

usefulness. Total Information Score is formulated as: 𝑇𝐼𝑆𝑖𝑗 = 𝐹𝐶𝑖𝑗 × 𝐼𝑈𝑖𝑗

Where FC is the number of contact with information sources for the i-th farm and IU is the

usefulness of information for the i-th farm (Demiryurek, et al.).

[9]

2.1.4. Agricultural knowledge and information system

A system is a group of interacting components, operating together for a common purpose

(Spedding 1988). According to Checkland (1981) a system is a model of an entity. It is

characterized in terms of its hierarchical structure, emergent properties, communication and

control. The term subsystem is equivalent to system, contained within a larger system.

The system approach is a way of looking at an entity and dealing with problems in order to

identify and improve the particular system. It can be applied to any subject (Spedding 1988). The

system approach has also shown a high potential for offering a conceptual framework to analyze,

manage and improve a current system and to design a better one (Cavallo 1982). Models of

social system can be used as a tool for analyzing the information requirements of actors involved

in a system (Checkland & Holwell 1998).

In general system theory, an information system is accepted as a system, automated or manual,

that comprises people, machines, and/or methods organized to collect, process, transmit, and

disseminate data which represent information Ciborra (2002: 5) proposes that information

systems "deal with the deployment of information technology in organizations, institutions, and

society at large". Thus information systems are also social systems whose behavior is heavily

influenced by the goals, values and beliefs of individuals and groups, as well as the performance

of the technology (Angel & Smithson 1991).

Processed information becomes knowledge when an individual knows (understands) and

evaluates it. Thus, a knowledge system is more individualized and emphasizes personal cognition

(Demiryurek 2000). However, groups of people may share a common knowledge system such as

an indigenous knowledge system (Brokensha et al. 1980). Wilson (2000) clearly defines

information behavior as "the totality of human behavior in relation to sources and channels of

information, including both active and passive information seeking, and information use. Thus, it

includes face-to-face communication with others, as well as the passive reception of information

as in, for example, watching TV advertisements, without any intention to act on the information

given".

[10]

Röling defends the usefulness of the system approach to analyze agricultural information and

defines an agricultural information system as “a system in which agricultural information is

generated, transformed, consolidated, received and fed back” to underpin knowledge utilization

by agricultural producers(1988: 33).

Accordingly, an agricultural information system consists of components (subsystems),

information related processes (generation, transformation, storage, retrieval, integration,

diffusion and utilization), system mechanisms (interfaces and networks) and system operations

(control and management). In addition, the analysis of the agricultural information system in a

specific farming system may provide the identification of basic components and structure of the

system, the different sources of information used by different components in the system, the

understanding of how successfully the system works and how to improve system performance

(system management) (Demiryurek 2000). This approach is also useful to identify possible

defaults and improve the coordination between components (i.e. information management).

(Demiryurek, et al.)

Agricultural information and knowledge created from different sources is stored in various forms

before it is disseminated for use. The main repositories of such knowledge include publications,

audio visuals, and websites. The stored knowledge and information is then disseminated to users,

such as rural farmers, through intermediaries notably during trainings, field visits, exhibitions,

publications, and using traditional forms of ICT (TV and radio), modern forms of ICT (internet,

mobile phone, etc.), and others (UNDP-Ethiopia, 2011 p. 17).

[11]

Figure 1: Tools of knowledge and information management in agriculture

Source: (UNDP-Ethiopia, 2011 p. 18)

2.1.5. Nature of agriculture information

Agricultural information transmitted to and from farmers via the agricultural extension system

can be classified into two broad groups: pure agriculture information and agricultural

information inherently tied to new physical inventions (Table 1).

Pure agriculture information refers to any information which can be used without the acquisition

of a specific technology. It includes all types of self-standing advice on practices in four main

areas: (i) cultural and production techniques (e.g. timing of land preparation, planting and

harvesting, optional input use, animal husbandry and livestock health, crop protection, and farm

building and design), (ii) farm management (e.g. record keeping, farm budgeting, financial and

organizational management, and issues), (iii) marketing and processing information (e.g. prices,

market options, storage procedures, packaging techniques, transport, and international standards

for quality and phyto-sanitary requirements); and (iv) community development (e.g. the

organization of farmers’ associations).

[12]

Agricultural inventions or technologies generally come in the form of: (i) inputs to farm

production (e.g. new agricultural machinery, agricultural chemicals, seeds, livestock breeds, and

livestock supplest and pharmaceuticals); (ii) technologies facilitating farm management (e.g.

electronic, telecommunications and laboratory equipment and computers and computer

software); and (iii) marketing and processing equipment (e.g. drying, milling, storage, and

packaging technologies). These technologies have often been promoted as a package, including

credit and technical assistance; the frequently cited examples of which are the Green Revolution

technological packages of high yielding crop varieties (rice or wheat), irrigation water, credit,

fertilizers, pesticides, and extension. At the same time the agricultural extension system serves as

the channel for the reserve flow of agricultural information. It transmits to researchers and policy

markers information about the nature of farmer problems, constraints, and needs that help shape

the nature and structure of future research and technological development.

Table 1: Types of agricultural Information Transferred though Extension

AGRICULTURE INFORMATION

PURE AGRICULTURE INFORMATION INFORMATION IMBODIED IN AGRICULTURAL

TECHNOLOGIES

- Production techniques

- Farm management

- Market and Processing

- Community Development

- Agricultural inputs

- Management Technologies

- Marketing Technologies

- Processing Technologies

Source: (Umali, et al., 1994 p. 30)

2.1.6. Agriculture information dissemination

Traditionally, agricultural extension information was transmitted to the farmers and other clients

via an extension (advisor) agent. However rapid advances in the communication and electronic

industries have also spilled over to the agricultural extension system, offering additional options

for the mass communication of new agricultural information. For example, the use of television,

telefax, video, computer, and satellite technologies has tremendously increased the speed,

coverage, and quality of information transmission. These new technologies have begun to change

the manner in which agricultural extension services are delivered in several countries (Baxter

1989; Westermarck 1991; Wete 1991; Mody 1992).

[13]

2.1.7. Actors in the agriculture information

There are a wide range of suppliers of agricultural extension services; the public sector (as

represented by Ministries/Departments of Agriculture), non-governmental organizations,

nonprofit organizations (e.g. universities and commodity foundation), international research

centers, and the private sector. The private sector may include: (i) farmer associations whose

membership is organized by locality or commodity; (ii) private production and marketing firms

such as input manufacturers and distributors, agro-marketing and processing firms, and trade

associations; and (iii) private consulting and media companies (publishing and

telecommunication firms). Appendix I traces the nature of information, flows and linkages

among the different participants. In addition, farmers can be both beneficiaries and suppliers of

agriculture information (Umali, et al., 1994 p. 8).

2.2. ICT and Agriculture

Information and communication technologies facilitate the processing and transfer of

information, i.e. communication by electronic means. ICT generally link Information processing

devices like radio, television, computers with telecommunication technologies like telephones,

wired or wireless networks. ICTs are a range of electronic technologies which when converged

in new configurations are flexible, adaptable, enabling and capable of transforming organizations

and redefining social relations. “The range of technologies is increasing all the time and there is

a convergence between the new technologies and conventional media” (Michiels and Van

Crowder, 2001). The sphere of ICT has advanced so much that today they are defined as a

booming congregation of technologies that are utilized for collection, storage and sharing of

information & knowledge between people using multiple devices and multiple media (Ahuja,

2011 p. 2).

From the perspective of Agricultural Knowledge and Information Systems (AKIS), ICTs can be

seen as useful in improving linkages between research and extension (agricultural information)

systems. Agricultural extension brings information and new technologies to farming

communities, allowing them to improve their production, incomes and standards of living.

Extension has a major role in pointing the way to increasing the use of knowledge and

information through its people orientation (Lemma, 2009 p. 21).

[14]

2.2.1. Agricultural transformation

Today, many countries economic and social situation is boosting because of the improvement in

the agricultural sector, where, as though, AKST (Agricultural knowledge and Science

Technologies) and Agricultural transformation, inseparably, have had an important influence

(McIntyre, et al., 2009 p. 194); and where other countries believe to double their agricultural

production and productivity in recent years (Example of Ethiopia from 2012 to 2015) (UNDP-

Ethiopia, 2011 p. 33) one could wonder what agricultural transformation is.

Agricultural transformation is the process by which individual farms shift from highly

diversified, subsistence-oriented production towards more specialized production oriented to the

market or other systems of exchange (e.g. long-term contracts). The process involves a greater

reliance on input and output delivery systems and increased integration of agriculture with other

sectors of the domestic and international economies. Agricultural transformation is a necessary

part of the broader process of structural transformation, in which an increasing proportion of

economic output and employment are generated by sectors other than agriculture (Staatz , 1998).

2.3. Rwanda Extension System and ICT

2.3.1. Overview of Rwanda ICT enabling Agricultural advisory and Assistance system

The evolution of Rwanda agriculture extension services from a directive system of extension

(Top down Extension) where farmers were obliged to blindly fill standards defined by the

colonial services (during the colonial period), aiming mainly an introduction of export crops such

as coffee, tea, pyrethrum, cinchona (quinquina) (MINAGRI, 2009 p. 11); to the one assured by

extension agents through T&V (Training and Visits) (MINAGRI, 2009 p. 11) and FFS (Farmer

field school) (MINAGRI, 2009 p. 17) being introduced by World Bank (Beverly D. McIntyre

2009, p.78), in different region of the developing world.

And recently with the recent development of PPP, some public projects and private NGOs were

engaged in extension services; where GoR projects like RSSP (Rural Sector Support Project)

supports NGO service providers which in return, train and supervise farmer’s organizations in

different technical and organizational activities ) (MINAGRI, 2009 p. 13), contributing to rural

development and thus agricultural sector.

[15]

With developing communication sector we have today, different socio-economic groups within

the society have access to different types of ICT devices and services. For this reason, a multi-

layered-approach to the pluralistic extension system is to be taken such that no farmer/producer

is left behind.

In response to this, the Ministry of Information and Communication Technology has put in place

a foundation framework for a robust ICT infrastructure to build upon to strengthen the delivery

of Extension services. Several ICT tools commonly used in other African countries and different

parts of the world are found in Rwanda today. For instance, sms-capable cell phones have

become the “everyman computer” for the average citizen in Rwanda. With mobile phone

branching out beyond its origins as primarily voice-only device to be used for other services such

as banking (paying bills, sending money, paying school fees), the technology could play a key

role in extension services and information delivery.

Other recent innovations include a MINAGRI sponsored service e-Soko that provide current

market price information to farmers and others in the food chain in all common crops in over 50

markets in the country. The Agricultural Information and Communication Centre (CICA) that is

responsible for collecting, producing, processing, adapting, storing, sharing and disseminating

agricultural information relies on ICT tools such as AMIS (The Information Gateway of the

Agricultural and Livestock Sector of Rwanda), the MINAGRI Website, esoko and the Library

web. Adoption of these technologies and many others (Forget Me Not Africa, Market Maker

from University of Illinois) underscores the potential for ICT development to open up frame-

changing advances in agricultural extension education (Nnoung, et al., 2011 p. 3).

In accordance to National Extension Strategy, this new extension tools could contribute to the

spread of national agriculture related policies among others the famous 2020 Vision with its

different strategies (EDPRSs), National agricultural Policy, Strategic Plans for Agriculture

Transformation (PSTA), and other local related initiatives (Ubudehe program, Imihigo,

Integrated Development Program, Agasozi Indatwa, Girinka program,…) as well as international

development goals (Millennium Development Goals, NEPAD Perspectives,…) (MINAGRI,

2009 pp. 5-10). Beside, once these intervening in rural awareness for GoR’s flagship programs,

such as the Crop Intensification Program (CIP) and the Land husbandry, Water Harvesting and

[16]

Hillside Irrigation (LWH) Project, ICT will be playing a greater role to the national agricultural

transformation (World-Bank, 2011 p. 10).

2.3.2. Actors in the Rwanda agriculture domain

Public Sector:

The public sector is represented by the Ministry of Agriculture and Animal Resources, the

Ministry of Local Government, the National University of Rwanda, other universities and

research institutions, and Agricultural and Veterinary Schools around the country. These

institutions provide extension services through various departments and institutes some of which

are listed below:

Table 2: Public actors in the Rwanda agriculture sector

Ministry of Agriculture and Animal Resources (MINAGRI) www.minagri.gov.rw

Ministry of Local Government (MINALOC) www.minaloc.gov.rw

Public Research and Education Institutions

Rwanda Agricultural Board (RAB) www.rab.gov.rw

Department of Regional Development, Research and Extension (DRDRE)

Higher Institute of Agriculture and Animal Husbandry (ISAE)

Source: (Nnoung, et al., 2011 pp. 1,2). - Faculty of Agriculture and Rural

Development - Faculty of Agricultural Engineering

and Environmental Sciences Institute of Agriculture, Technology and Education of Kibuko (INATEK)

- Faculty of Education - Faculty of Rural Development National University of Rwanda (NUR)

- Faculty of Agriculture

Umutara Polytechnic - Faculty of Agriculture - Faculty of Veterinary Medicine - Faculty of Agriculture - Faculty of Technology and ICT - Faculty of Business Studies

EAV Kabutare Agricultural and Veterinary School, etc.

[17]

Private Sector Firms:

Rwanda Private Sector is particularly vulnerable because of the country’s history and its mostly

rural nature. The private sector generally focuses on cash crops and income, and addresses

farmer households with strong market links. And among private sector firms that conduct

business with farmers, example is made by Enterprise Urwibotso, Sosoma Industries and MTN

Rwanda (Nnoung, et al., 2011 p. 2).

Non-Governmental Organizations and other Donors:

There are two basic types of International NGOs (INGOs) active in agriculture in Rwanda. These

are the multi-sector, mega-INGOs such as CARE, AFRICARE, World Vision International

(WVI) and Catholic Relief Services (CRS) and the more Agriculture-focused NGOs such as

Land O’Lakes, TechnoServe and Heifer Project International. Amongst the Mega INGOs,

agriculture tends to not be a priority sector and is often included in an integrated livelihood or

food security program that also includes health, water & sanitation, microfinance and education

(Nnoung, et al., 2011 p. 3).

International Organizations and Donors:

E.g. Belgian Development Agency (BTC Rwanda), CIALCA Biodiversity/ IITA/ CIAT-TSBF,

Dairy Development Project (DDP)/ Land O’Lakes, United States Agency for International

Development, (USAID), Food and Agricultural Organization (FAO), CATALIST/ IFDC,

ECABREN (Bean Research Network)/ CIAT, PRAPACE (Potato Research Network)/ CIP; and

finally United Nations Economic Commission for Africa (Nnoung, et al., 2011 p. 3).

Non-Governmental Organization:

E.g. Africare, CARE, DUHAMIC_ADRI, HarvestPlus, CRS, RWARRI (Rwanda Rural

Rehabilitation Initiative), UGAM/Centre de Service aux Cooperatives and World Vision

(Nnoung, et al., 2011 p. 3).

Farmers, Farmer Based Organizations and Cooperatives:

[18]

Apart from individual farm work, farmers have the tradition of organizing themselves at local

level into membership-based entities (associations, cooperatives). They mainly organize around

common interest like agricultural production to pool their resources together and facilitate access

to credit and farm inputs. Whether formal or informal, these farmers’ organizations have always

played a role in the relationships between the State and rural society, though overtime their roles

have changed considerably. Many of the farmers’ associations in Rwanda today were created

mainly to benefit from assistance of NGOs. Nevertheless, private or state-own enterprises trading

commodities such as tea and pyrethrum have gained extensive experience with organizing

producers into associations to manage supply operations within the commodity chain. As

examples of commodity-based or community-based Organizations in Rwanda we can say:

KAIGA cooperative (Irish Potatoes growers), COAMVU cooperative (Maize growers),

MURUGO Cooperative (Livestock), Nyiramageni cooperative (Rice production), Impuhwe

z’Imana Women cooperative, Koakaka Cooperative (Café, Karaba), Farmers Group – Gitarama,

Young Women Christian Association (Nnoung, et al., 2011 p. 3).

2.3.3. ICT and Agriculture Extension in Rwanda

For the last decade we enjoy a, monopoly break of tuning on one Rwandan radio station (Radio

Rwanda) (blogs.rnw.nl, 2008).We now count over 16 stations, and others are welcomed,

completed with 1 television station (Rwanda Television); and beside, mobile phone

communication companies are rising in number, today we have three (MTN, TIGO and

AIRTEL) already licensed, and others continue the registration process. All this, thanks to GoR

in general and especially to institutions in charge of communication and information supervision

like REMA and ministry of ICT, which ensure a secure communication using ICT tools among

Rwandan population.

In this context, as mentioned in the EDPRS 2008 (p. 50), “In the ICT sub-sector, 300 telecentres

for the whole country are scheduled (in 2012) and it is planned that telecommunications access

costs will fall from RWF 120 to RWF 60 per minute.”, and today, being installed by RDB, RITA,

PSF…, these telecentres enable the rural awareness to an up-to-date information in different

domains, and accessed through internet network in the rural areas.

[19]

Figure 2: Community telecentre in Kayonza District

Source: (Primary data 2013)

As all these means of communications are good way through which information can reach rural

population, and this last being newly introduced at free (or low) charge, rural development

sectors like agricultural can take advantage on this, and through this can be spread web-based

agriculture advisory information from public or private agro-related websites.

2.4. Online Agriculture Extension Service

2.4.1. Online service

Online services are those that are "delivered" over the Internet. Important data and information

may be accessed through online services. Even the entire Internet itself is considered by some to

be an online service (ehow.com).

2.4.2. Types of Services

Online services range from simple to complex. A simple online service may be as basic as

providing information to researchers. A complex online service might be an application to apply

for financial aid online. Online services include email services, music or movie websites, search

engines and online stores.

[20]

2.4.3. Why web based?

The internet is emerging as a tool with potential to contribute to rural development. It is an

electronic infrastructure, a network of networks which opens a way to have intense

communication, interaction and assistance from other development organizations; offers

opportunities for two-way communication. It can also support bottom-up articulation of

development needs and perception, and thus help in reducing the isolation of rural communities.

It can facilitate dialogue among communities and with government planners, development

agencies, researchers, and technical experts; encourage community participation in decision-

making; and help agricultural researchers, technicians, farmers and others in sharing information

(Hansra, et al., 2008 p. 83), and when used so, is technically called “Cyber Extension”.

2.4.4. Cyber Extension

Cyber extension is extension of agricultural development with the help of Information and

Communication Technologies over cyber space. Cyber space is an imaginary space behind

networked computers through telecom means. This kind of a strong information sharing network

is made possible through power of networks, computer communications and interactive

multimedia.

Tools of a Cyberspace: As Cyber Extension means “Extension over cyber space”, all the internet

tools for developing and accessing Agricultural Information constitute the tools of Cyber

Extension (Ahuja, 2011 p. 4) among others

1. E-mail: Electronic mail is the most frquently used tool in the cyber extension. It allows

us to send and receive text and picture messages from others.

2. World Wide Web: The web is the most population place on the internet. www is an

organization of hypertext documents conatining text, images, animation, sound, video

and increasingly interactive programmes. Websites all around the world can be accessed

in www (Hansra, et al., 2008 p. 85).

Information Needs of Farmers from Cyber Extension: The main focus of ICT in agriculture is

meeting the farmers’ needs for information; the vital needs of farmers that seem to be imperative

for the growth and development of agriculture (Market information, Information on last

[21]

techniques and technologies, Information about rural development programs and subsidies,

Weather forecasting, Latest (best) package of practices, Post-harvest technology, General

agricultural news, Information on insurance claim, Input prices and availability, Early warning

management of diseases and pests, Soil testing and soil sampling information, etc.) (Ahuja, 2011

pp. 3-4), or simply as J.C.AKER argued (Figure 3).

Figure 3: Stages of the Agricultural Production Process and Information Needs

Source: (AKER, 2011 p. 19)

2.4.5. Advantages of Web based over traditional Extension

- Provides 24 x 7 service to farmers.

- Can be accessed from any place on the globe

- Enhanced communication capacity

- Quality of message is kept intact

- Very fast service

- Less costly for farmer compared to traditional extension

- Provision of value information

- Direct access to expert advice (Hansra, et al., 2008 p. 83).

[22]

2.4.6. Advantages of Web based extension over Mobile extension

- Information is accessible in many formats (html, audio, video, and written documents files)

and can be also downloaded.

- Easy stocking and retrieval of information as needed

- Allow interaction between many people from different location at the same time (audio-video

conference)

- Communication using internet is cheaper than mobile phone one.

2.4.7. Components, functions and processes of Cyber extension system

There is no common model for the all Cyber extension system, as this is a new system being

integrated into countries’ agricultural extension, but an adaptation can be made with different

types of ICT system, by reference to Mahrukh Siraj (2012 p. 47) (from a mobile based extension

system to the current web based). The model is design to address challenges such as: converting

extension services into digital information, user friendly access, literacy, impact and financial

sustainability.

The model aims at achieving:

- Provision of reliable and timely actionable information to farmers any time needed. The

information will be about market prices of specific commodities, weather updates for their

area, crop specific advice. The information will be collected, edited and disseminated

through online applications.

- The information may be comprehensible to stakeholders (in their language or with

translations)

- Provide both video and audio based content to overcome literacy barriers

- In case of problems that cannot be addressed via online applications, establishing a physic

meeting backed by experts providing advice in real time.

- The agriculture extension using online tools is automatic unless a group conference, Instant

Messaging (IM) or Personal Messaging (PM) is needed for individual/particular case help.

- Creating sustainability financially and technologically in terms of content.

[23]

Model description:

The farmer information needs can be classified into the following broad categories:

- “What” type needing for standard information e.g. weather, prices, input supplier contacts

etc.

- “How” type can be further classified as:

To know about standard practices, e.g. how to take a sample for soil test

To know about issues that need further assessment.

All these needs could be generally satisfied through online application, unless one needs a direct

assistance by an expert, either from online or on field (direct visit) for demonstration.

The first phase of this model concern the online information exchange, only using online web

application (website).

During the field visit or demonstrate the expert/technician with can use tradition mode of

teaching (with black/green/white board with chalk or marker, paper and pen...) or stocking

devices (DVDs, CD ROM, mp3…) and computers and DVD/CD player Radio/TV Screen, or

simply get into conversation with the person/people who need him/her. Also the information kept

on DVD/CDs, this can help for example for self-training at home for the farmers, but also can

help to field extension staff all over the country as standardized training (as are used books for

traditional extension).

The whole system is catering to the demand that, agriculture information were either aired or too

general (outdated) for their use, and now it will also be accessible to anyone in need.

The use of field visit is designed in the Phase II, after the Phase I will be built.

[24]

Figure 4: Web-based Services Model for Agriculture Extension

Source: (Primary data 2013 (Adapted from Mahrukh Siraj (2012 p. 47) model))

The main components of the model are:

- User base: Farming community, Agriculture extension workers and institutional users.

- User Interface: Web based interface for all extension stakeholders’ interaction.

2.4.8. Opportunity and Constraints for web based system

Opportunity:

Technology adoption has led to a climate of globalization in all sectors of countries’ economic

development; and agricultural informatics is a new concept that has arisen following the rapid

development in information and communication technologies (ICTs), and of the internet

(Gakuru, et al., 2009 p. 2). It is in this context of globalizing agriculture where the need for

[25]

information becomes most vivid. The smallholders, who still provide a significant portion of the

world’s food, need information to advance their work just as much as industrial scale producers

(World-Bank, 2011 p. 25), and increasingly governments realize the necessity to link ICT and

agriculture and incorporate ICT in agricultural sector policies and programmes (Stienen, et al.,

2007 p. 2).

While African countries have over the past decade embarked on the development and the

implementation of their ICT for Development (ICT4D) policies and plans (Dzidonu, 2010 p. 9),

GoR accordingly in NICI III is welcoming private sector to invest in the sector, supporting

research in ICT domains, minimizing and sometime removing taxes on ICT related good on

Rwandan territory; and by installing communication infrastructure to enable people interaction,

the case of rural Telecentres being an example, thanks to the increasing internet network and

optic-fibers coverage. With the needs for agricultural information, and its availability from

different actors, ICT facilities could be a good channel to pass it, and by Web based extension.

Constraints:

First, Web-based extension system presents common constraints to a ICT sector in Rwanda, as

its sub component among other: The insufficient electric energy, limited access to finance to

investors, inadequate international bandwidth, inadequate ICT skills and low ICT awareness and

usage to Rwandan population, nascent private sector resulting in a low ICT investment,

inadequate information security (Cyber Security) and information is subjected to be tracked as

this pass on a global network when not well protected and limited interoperability of government

systems (MINICT, 2011 pp. 19-21). In addition to this one, for already existing information

stocked on hard copies it will take more time and cost to be digitalized before being uploaded or

posted; and in rural communities, where a sparse population implies that potential users live in

area of low demand density, communications costs will be higher and services will be less well

developed (Lemma, 2009 p. 32).This is due to what is known as the economics of networks

(May, et al., 2007 p. 33).

2.4.9. Successful examples of ICT enabled extension systems

The impact of ICT based agricultural extension inspired a many initiatives and all over the

world, some examples are here shown for illustrative purpose:

[26]

- Kilimo Salama: Mobile Technology to facilitate insurance of farming input (Kenya)

- DrumNet: Web based and mobile technology offering low cast solution for facilitating

interaction between value chain partners.

- esoko.com: provide current market data via SMS within agriculture and trade sector

(Burkina Faso, Burundi, Cameroon, Cote d’Ivoire, Ghana, Kenya, Madagascar, Malawi,

Mozambique, Nigeria, Rwanda, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe).

KenCall: Voice based services providing agro-information to farmers in Kenya

(Markets-Inclusive-Monitor, 2011 p. 9).

- Agriwatch.com: Is a website which provide to farmers update information about yield

and prices of the agriculture commodities, Enables access to a large amount of

agribusiness related information covering more than 15 sub sectors within the

Agricultural and Food Industry (India) (Patil, et al., 2011 p. 22).

- Agriculture.com: Is an online farm management resource for agriculture news,

information on markets and crop, weather in different globe areas and with ag-talk/IM

(Instant Messaging) hosted in Florida (USA) (digsitevalue.org, 2013).

- esoko.gov.rw: A Minagri sponsored and World Bank funded project, empowering

farmers to make good market and pricing decisions and ultimately successful farming

(CICA-ICT)

- Etc.

[27]

CHAPTER 3: RESEARCH METHODOLOGY

For any research to be successful, some norms have to be fixed before, and these norms

constitute methodologies leading the research. This chapter presents the methodology for

different steps (the collection of data, analyzing and presenting results, to be used for this study).

For each step of the research, a number of processes to be utilized are also described.

3.1. Research design/plan

For a good research, some points have to be focused on. The researcher have to define type of

the Universe and Source list/Framework sample (Case study/Study area), Sampling unit and

Sample size, Parameters of interest (Targeted population), Budgetary (if any) and Sampling

procedure. (Kothari, 2004 p. 56)

3.1.1. Targeted population

Nowadays, the need for interaction among different actors, in the agricultural sector, is a crucial

issue, and for the whole country. This research might reflect a true situation in that domain, but

with limited means and time the researcher tried to get a fair statistical representative number of

actors, from whom to get information.

Three types of respondents were taken into consideration among others:

- Individual farmers and farmer associations

- Field extension agents (Sectors’ agronomists)

- Some agricultural institutional experts

a. Individual farmers and farmer associations

This range comprises primary producers of agricultural (farm and livestock) materials; all small,

big farmers and farmer cooperatives (on a commodity or location base). Their needs in the

extension information consisting, many kinds of information but at basic level needs (crop

planting, inputs and improved variety buying, planting techniques, harvesting, selling of

agricultural product as well as general agricultural news, national and local agricultural politic).

[28]

b. Field extension agents (Sector agronomists)

As after the adoption of decentralization, most of public services have been attributed to the

lowest administration level to the population, concerning the agricultural extension at farm level;

more tasks are now assured through field extension agent at Sector level; and these in attribution

of MINALOC (MINAGRI, 2009 p. 25). These technicians constitute agricultural information

intermediaries (Figure 1) between agricultural institutions and farmers, but also are good

advisors at farm level as skilled technicians.

c. Some agricultural institutions

The highest level of stakeholders in national agricultural extension domain consists of Ministry

of agriculture and public/private institutions acting in agriculture domain. They are the ones in

charge of designing, monitoring, implementing and evaluating national agricultural policies. As

the current system will create linkages among agriculture stakeholders, their roles are mainly for

the publication of agricultural policies, and following up the adoption and success/failure of their

implementation to beneficiaries.

3.1.2. Sampling procedures and sample size (Respondents sorting)

a. Farmer household visit

The sample unit for the current study was the farmer’s household; and for well reflecting the

more statistically efficient situation, some sampling methods have to be used. The choice had to

be made based on Rwanda administration stratification, in 5 different steps (Multi-stage

sampling of fifth order, (5 choices):1 for Provinces, 1 for Districts, 2 for Sectors (both between

and within/sample size) and 1 for household selection.

As first 4 steps needed to be chosen randomly based on national administration stratification,

indices plan was elaborated. Indexing method was made as following:

- For all 4 Provinces and Kigali City an index was provided from 1 to 5 ordered by alphabetic

order.

- Within these Provinces, Districts are also indexed from 1 to n (n being the number of

Districts within a considered Province) and this is indexed by alphabetic order.

[29]

- And within District, Sectors are also indexed from α to β (β being the letter corresponding to

the number of Sectors present in this District; a=1, b=2, c=3, d=4, …, u=21)

- From these indices, the researcher drew tables for helping in sampling method.

As illustrated in Appendix VIII, showing “Rwanda administration stratification” and Appendix

IX, showing “Indices for sampling plan” (see Appendices section on this document), sampling

was done as following:

Step I. Provinces choice:

The researcher decided to choose 3 out of 5 Provinces. A Simple Random sampling was used,

and with SPSS Software (IBM SPSS Statistics 20), the results from the Province index basis

gave the following combination:

1 – 2 – 4 which represented 3 Provinces: Eastern Province, Kigali City and Southern Province

(Appendix IX).

Step II. Districts choice:

From each Province resulted from the Step 1 an indices list of Districts within this was entered

and processed in SPSS for Simple Random sampling, and had to be sort 1 District had to be

sorted.

Result of the Step II gave:

- For the Eastern Province: among 7 Districts, was chosen District of index 3 which is

Kayonza District,

- For Kigali City: among 3 Districts, was chosen District of index 1 which is Gasabo,

- And for Southern Province: among 8 Districts was chosen District of index 3 which is

Kamonyi District.

Step III. Sectors choice (between different Sectors of a District):

- At this stage only 2 Districts were considered, and visited in first time: Kayonza and

Kamonyi Districts, in the first time. And this because the researcher planned to visit the

3rd one (Gasabo) while visiting farmers’ associations, helped by RAB extension team.

(See “Farmer association visit” section)

[30]

For the 2 Districts visited for individual farmer’s survey, the choice of Sector (as has to be

visited 1 Sector by District) was made from a Non-probability method based on the easy to be

accessed site (Sector) and where is available a public Telecentre, by the author.

The choice was as following:

- For Kayonza District was chosen Mukarange sector, which on the map was indexed as

1c3.

- For Kamonyi District was chosen Gacurabwenge Sector, which on the map was indexed

as 4a3.

Step IV. Sample size choice (to get the number of sample size within a Sector):

By the fact that the 4 sites to be visited (Gacurabwenge, Mukarange and 2 farmer associations in

Gasabo District) were so scattered, and their characteristics were not homogeneous (see “Study

area” section of this chapter), the researcher fail to consider the sites as a continuous population,

and cannot use Sampling with probability proportion to size of population; but sharing the same

parameters of interest which are the agricultural practices and need of extension information. For

this, a fixed number of 20 respondents (households) has been set per Sector, and 10 by farmer

association.

Step V. Household visit:

The choice of farmer households to be visited was made by Systematic Sampling, where the

researcher used to enter in 1 of 3 consecutive houses (enters the first and jump 2nd and the 3rd for

entering in the 4th house), on the selected sites in Step III.

b. Field extension agents

The choice of extension agents to be interviewed was based on the above chosen sites. The

conversation was held between Sector agronomists for both Sectors whose individual farmers’

households were visited, and the researcher. Hence were interviewed Sector agronomist of

Mukarange and one of Gacurabwenge.

[31]

c. Farmer association visit

The association visits was conducted on dates of 13 – 14 March, 2013. Helped by the extension

team from RAB, the researcher was able to visit 2 farmers’ associations in Gasabo Sector. The

choice of site/association to be visited was led by RAB Extension Agent schedule of work:

- ABASHIRIKABUTE BA GASABO, a farmers’ cooperative covering Binunga, Rumuli

and Nyirabwana Villages of Gisharu cell in Kinyinya Sector. Operating in Mbonwa

section of Nyagisenyi-Rusigiza marsh.

- And IMISUGI, a cooperative of farmers and cow breeders (on a common area:

IBIKUMBA) and farmers in Mirambi Village of Shango cell in Nduba Sector.

d. Public institutions visited

With limited means and time, only 2 institutions were visited for interview, based on their role in

Rwanda extension services. These were:

- CICA: The MINAGRI Centre in charge of agriculture information dissemination, and the

interview was held between the researcher and the CICA Library representative Mrs.

Tharcicie MUSEMINARI.

- RAB: Dealing with the national agricultural policies and through its Extension

Department in collaboration with MINALOC, help to empower field technicians and

farmers with agricultural skills. As one of RAB researchers and Extension expert Dr.

Leonidas DUSENGEMUNGU was the one meeting the investigator for explaining what

are duties, responsibilities, partners and experiences of RAB/Extension department in

agricultural activities.

3.1.3. Study area

This research being conducted from different sites (Districts) and institutions, a small

presentation of case studies has to be done.

[32]

a. Sites presentation

Table 2: Overview of sites (Districts) for the case studies

Districts KAYONZA KAMONYI GASABO

Characteristics

Geography Eastern Province;

1,935 sq.km

N-E (Gatsibo), E

(Rwamagana), S-E

(Ngoma), S (Kirehe), W

(Tanzania);

Southern Province;

655 sq.km area;

N(Rulindo & Gakenke),

O(Muhanga)

S(Ruhango), E(Bugesera

& Nyarugenge)

Kigali city; N-E

(Rulindo), N-O

(Gicumbi) S-W

(Rwamagana),

E(Nyarugenge),

S(Kicukiro)

Climate favorable for Agricultural Temperate; 1200-1400

mm rain, 20°C

26.3°C

Soil soil components that

combine at a lenient

level, also sandy soils

favorable for use in

construction

Arable humifere

generally and

somewhere granitic and

with sandy-clayey

Soil with clay layer

Economy Forests: Akagera

national park, and human

made,

Agriculture: Banana,

beans, vegetables,

potatoes

Animal breeding: cow,

goats, rabbit, poultry

Agriculture: cassava,

potatoes, beans, soya,

peas, banana, irish-

potatoes, rice, yam,

groundnut, maize, coffee

and legumes;

Animal breeding: cow,

goats, sheep, rabbit,

poultry

Forests: plantation by

individuals

46% use elect.pow

Even if is mostly

urban, some region do

practice agriculture;

Agriculture: Maize,

beans, banana,

legumes

Animal breeding:

cow, goats, sheep,

rabbit, poultry

Population Over 258,606 hab,

132 hab/sq.km, 54,602

265 365 hab;

404.8hab/sq.km

477.000 hab; aver.

4.8/house

[33]

households

Transport &

communication

With a common bus

station and two main

asphalt roads and ones

between Sectors; the

communication by

phone, radio and internet

coverage.

Crossed by an asphalt

road, and other routes;

have access to the

internet connection from

MTN, and mobile phone

communication

Phone:75.5%,

Radio:57.5%

The internet coverage

is good with different

provider TIGO, MTN

and AirTel.

Roads are also

available as main

roads in urban centers

and small roads

between Sectors

Source: ( (DFID(Gasabo), et al., 2011), (DFID(Kamonyi), et al., 2011), (KAYONZA), (climate-

data.org))

b. Institutions’ presentation

RAB:

Mission

RAB (Rwanda Agricultural Board) has the general mission of developing agriculture and animal

husbandry through their reform and using modern methods in crop and animal production,

research, agricultural extension, education and training of farmers in new technologies.

Responsibilities

In particular, RAB shall have the following responsibilities:

- To implement the national policy of agriculture and animal husbandry;

- To contribute in determining policy in agriculture, animal husbandry, agricultural and

animal husbandry research and technology;

- To provide farmers and consumers of agricultural products with information, techniques

and services meant for improving their profession and supplying the internal market with

[34]

increased and quality production thereby raising their agricultural and animal husbandry

incomes;

CICA:

"Centre d'Information et de Communication Agricole" - "Agricultural Information and

Communication Centre" with the overall objective of ensuring that “agricultural knowledge is

regularly collected, produced, processed, adapted, stored, disseminated and shared”.

Main activities:

Agricultural information services through 5 departments: ICT "Website and AMIS", Extension

material development, Audio Visual Extension material Development, Library and GIS. (CICA-

Library)

3.2. Methods of data collection

3.2.1. Tools for primary data collection

Different methods used during a research, are the means by which data were collected. During

the present study. The tools used for collecting primary data are herewith described:

3.2.1.1.Questionnaire

The questionnaire (also called survey) is a set of questions given (asked) to a sample of people.

The purpose is to gather information about the people’s attitudes, thoughts, behavior and so

forth. The researchers compile the answers of the people in the sample in other to know how the

group as a whole thinks or behaves (Lanthier, 2002).

Based on this definition, the researcher collected the information using a set of structured

questions to judge if it is worth to build an Extension system using Web tools technologies to

link different agricultural stakeholders; and if yes, what kind of information may be spread

through this system. It is in this perspective that 2 different questionnaires were prepared, one set

for farmers at their field/household level and the second being addressed to field extension

agents (Sector agronomists). The questionnaires were made of open-ended and closed, 26

questions for farmers and 30 for extension agents.

[35]

For farmer questionnaire, more questions are designed as closed, because between many people,

comparison need to be done about an agricultural situation with the same subject matter,

questions and with the same options, and for being easily answered; whereas the questionnaire

meant to extension agents is more open-ended as these have to give with more technical

precisions and personal views, what do farmers in his/her responsibilities need, and his/her

professional needs in particular.

3.2.1.2.In-depth interview

In the present study, based on the thought that “The in-depth interview is a technique designed to

elicit a vivid picture of the participant’s perspective on the research topic” and that “During in-

depth interviews, the person being interviewed is considered the expert and the interviewer is

considered the student” (Mack, et al., 2005 p. 29) The researcher wanted to learn about the real

situation, concerning agricultural practices, information access and needs, among agricultural

stakeholders, and interview was done when collecting data from institution. A list of few

questions was prepared for getting a view point of institutions engaged in agricultural extension

services in Rwanda.

One expert from each of the visited institutions met the researcher for the conversation, and the

data was collected. These were consisting of the interviewer’s notes and documenting on the

interviews content, participant and the context.

3.2.1.3.Observation

During the researcher’s visits, field direct observations were considered, as these were recording

of what experienced, learned through interaction with other people and what observed. He used a

direct observation and not participant observation, as the former help to observe certain sampled

situation or people rather than becoming immersed in the entire context; and because of a limited

time we had (direct observation requiring less time than participant observation) (BSG-

Psychology, 2012).

The observation is also a tool to complement valid and clear information provided within the

questionnaire.

[36]

3.2.2. Secondary Data collection (Documentation)

With the actual Extension Model in Rwanda, consisting mainly of farmer visits by Extension

Agents, from different private and public institutions, it was difficult to find previous research

and reports supporting or relating to the subject of “Online Extension Services”, by Rwandans

researchers. Only few local (Rwandan) documents on agricultural politics and practices, ICT

development and strategies have been checked; fortunately, the experience from many relative

initiatives of foreign writers (AKER, 2011; Ahuja, 2011; Lemma, 2009; etc) allowed the

accomplishment of the present study on “Agriculture Development Through Online Agro-

Advisory System in Rwanda”, and many of these are available and/or downloadable through the

internet. The Reference section list a number of these books along with their authors.

3.3. Web Application development and design

As for any web application release, the current study required a number of procedures to be

adopted, for it to be efficient:

3.3.1. Analysis and Research

By analysis and research, the researcher wanted to get accurate information about the current

situation, and get the view point of the application target audience. These steps consist of the

survey and data analysis of this study which were discussed in the above sections.

3.3.2. User centric information architecture

To improve website usability, the information architecture of library website must be designed to

meet the real needs from users. For these, after analysis and data presentation, the researcher had

designed how the information may be passed for user's real needs.

The practice shows that there is clearer hierarchy in the information architecture of the library

website that is designed based on user-centered method, and it is easier for users to understand

and acquire information and services provided by the library. In other words, the information

architecture designed by user-centered method is with more reasonable information

classification, more clear information structure and much higher usability (IEEE-Xplore, 2013) .

[37]

3.3.3. Web Application development and design

The proper “application development” along with “web designing” are the center and long

process web application development & design. For the current study, a number of methods and

tools have been used.

Framework: is a package of PHP coded objects, prepared and tested by experienced

programmers for being used by anyone who needs them. For the current work, Symfony

framework version 2.1.8 was used.

Software: a number of developing softwares were been used, among others:

- Adobe Dreamweaver CS6

- Notepad++ v6.2.2

- phpDesign8

- XAMPP Version 1.8.1

- Git version 1.8.0

- Internet browsers (Google Chrome Version 26, Mozilla Firefox 16, Internet Explorer 10

and Opera 11)

- Adobe Photoshop CS6

- JetBrains phpStorm 5.0.4

Tools: the personal computer is what has been used for tasks of web application development

and designing for the current study.

Language: The current application was written using programming languages such as PHP

(Hypertext preprocessor), HTML (Hypertext Markup Language) (through twig template engine)

and CSS (Cascading Style Sheet); and text was edited in English language.

Form of displaying data: The data are present on the system in many different form: Video,

audio and downloadable single or compressed files, as well as written articles, browsed in the

hypertext from (text on the web pages).

[38]

3.3.4. Testing

Before the site deployment to the Remote Server (Online server), this has to be tested locally on

the machine, and for current research this was possible by use of XAMPP (An open source

cross-platform web server stack package). This last software creates a Local Server where

website files are stored, and where through phpMyAdmin (tool written in PHP intended to

handle the administration of MySQL with the use of a web browser) databases are stored,

accessed and linked to those files.

3.3.5. Deployment

The final product, ready to be browsed, may be deployed online, but some additional few

requirements are:

Hosting space: is an online space (allocated from the Remote Server), where can be stored site

files as were on local server, and be accessible at any time by anyone on the world (if not

restricted from access). For getting access to this space, the site owner have to know Host name,

username, password, and port used by this server; and all of these have to be kept secret, as these

are logins specific to each web space alone.

Domain name / Sub-domain or IP of the server: Are three forms of name or address, from which

the website is accessible, for the current study, the site will be accessed through a sub-domain

called roaas.intashyo.net

Computer with internet connection: all online activities require an enabled internet connection.

Hence to allow the site owner to access the Remote Server for edit, delete or upload new files.

FTP Client software: With all this above requirements completed, the site has to be uploaded,

and this can be done by use this specific software – For the current study, Filezilla 3.6 – was

used, and by filling logins (as were described in the point “Hosting space”)

[39]

Figure 5: Process in Web application development and designing

Source: (Invomtech, 2012)

[40]

CHAPTER 4: RESULTS AND DISCUSSION

This chapter presents the collected data from different respondents using different tools. Like

excel and SPSS. The data will be presented in form of graphs and tables. Finally, findings will be

discussed with support of different literatures.

This will allow elaboration of an online web application, and features of which will thereafter be

explained.

4.1. Description of respondents

During the visits and data collection (as described in the Targeted population section in Chapter

III), the researcher met different types of agricultural stakeholders. The Table 3below distributes

them according to their number and type of activities and from which analysis will concern.

Table 3: On field agricultural and institutional actors visited during this research

On field Individuals by Sectors Associations

Cases MUKARANGE

(27 816 houses)

80% in

agriculture.

GACURABWENGE

(26 000 houses)

80% in agriculture.

KINYINYA NDUBA

ABASHIRIKABUTE

(56 members)

IMISUGI

(18 members)

Farmers 20 (31.2%) 20 (31.2%) 10 (15.6%) 10 (15.6%)

Extension agents 1 (1.5%) 1 (1.5%)

Institution Field extension Online Extension.

services

Names RAB CICA

Experts 1 (1.5%) 1 (1.5%)

Source: (Primary data, 2013)

[41]

The above table (Table 3) shows (with a total number of 64 respondents corresponding to 100%

questioned) that for each Mukarange and Gacurabwenge Sectors 20 farmers and 1 Sectorial

agronomist were questioned; and two associations, one from Kinyinya Ssector

(ABASHIRIKABUTE BA GASABO) and one from Nduba Sector (IMISUGI) were visited,

where 10 members were questioned for each. Moreover, an interview was held between the

researcher and one expert from RAB, and one from CICA, in different times.

Thus, during the research 62.4% of respondents were individual farmers, 31.2% farmers working

in famers’ cooperatives, 3% extension agents and 3% agricultural institution experts.

In the next section, more emphasis will be put on farmers (in agriculture and/or livestock

domain), as they are ones to work on farm as implementers of agricultural policies. Thereafter,

the results will be presented from the next level actors: agriculture extension agents (Sectorial

agronomists) as they are spreaders of agricultural information, and finally views from

agricultural institutions, the policy designers and makers will be discussed.

4.2. Farmers

To learn about interviewed farmers, the researcher judged better to follow a certain hierarchy for

a clear and gradual understanding of the real situation: farmers’ characteristics, activities and

practices, training and extension information, ICT extension mode and web based tools

awareness to rural farmers.

4.2.1. Farmers’ characteristics

The following chart summarize the general characteristics of our population; it illustrates the

situation by sex, age, marital status, family size, level of school education, other education

skills and the respondents’ profession respectively.

[42]

Figure 6: Respondent farmers' characteristics

Source: (Primary data 2013)

As shown in the above Figure 6, the respondents aged from18 years old and above, at 100%, is

considered to be so mature to provide real information on a current situation. And from the fact

that up to 98.3% of respondents are engaged in agricultural sector as their main profession, the

researcher was convinced that they could answer fairly what need to be known concerning the

agricultural domain, in their regions.

Moreover with 70% of them have been to school, these makes them to be considered not

illiterate, and they can use different mode of extension using written information; and among

others one using online tools, and from which the application we want to build from this study

will take part.

4.2.2. Agricultural activities and practices

4.2.2.1. Agricultural activities

From the question number 13 of farmer questionnaire, we learned about the population

distribution among different activities (Figure 7), and as expected to be more concentrated in

agricultural relating activities, - and as the main profession statistics showed in the above Figure

6 -, the main activities are then farming and animal breeding at Village level.

40

.0% 60

.0%

0.0

%

36

.7%

63

.3%

13

.3%

73

.3%

1.7

% 11

.7%

41

.7% 58

.3%

0.0

%

30

.0%

23

.3%

20

.0%

3.3

%

10

.0%

3.3

%

6.7

%

3.3

%

0.0

%

88

.3%

6.7

%

1.7

%

3.3

%

98

.3%

0.0

%

0.0

%

1.7

%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

Population profile

[43]

Figure 7: Activities distribution among respondents

Source: (Primary data 2013)

All respondents engaged in agricultural sector 98.3%, do farming activities and many of them

complement it with animal breeding, this last occupying 78.3% of total activities in the region.

4.2.2.2. Agricultural practices

Referring to the above figure, one may think, agricultural activities and/or practices are

distributed equally all over the case studies. But this could be a mistake, because as cited in the

“Study area” section of Chapter III, of this study, we have different soil properties and climate

conditions for different sites visited. This is why a distinction has to be done not only for

information need but also for studying agricultural practices done by respondent farmers. The

adoption of different practices is distributed among different cases (regions) and different

farmers’ categories (farmers working individually and farmers operating in cooperatives) in

Figure 8 and Figure 9, for better understanding of what crop or livestock is developed better in

those regions.

The Figure 8 shows the distribution of practices in farming activity, from base to top, are listed:

cereals, vegetables, legumes, tubers, roots and fruits; and the Figure 9, shows the distribution

of practices in livestock activity, where from bottom to top, are listed: cows, goats, sheep, pigs,

rabbits and poultry.

98.3%

78.3%

1.7%

5.0%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0%

Farming

Animal breeding

Extension services

Other

[44]

Figure 8: Practices distribution for farming Figure 9: Practices distribution for

livestock

Source: (Primary data 2013)

From the above two charts, the situation is clearly illustrated, and some explanations can be that:

IMISUGI and ABASHIRIKABUTE are two farmers’ cooperatives in Gasabo District, based on

commodity and location. For the first (IMISUGI) their activity are related to cow breeding on the

same house, where benefiting from common water, one caretaker and from where they can

collect the dung for their cultivation. They plan recently to build a common biogas plant for their

Mirambi Village (for their home cooking or electricity); also with their newly adoption in

terraces cultivation, they started growing maize on hill side. That is why they have 100% of

cattle breeding and 10% of cereals. ABASHIRIKABUTE on their side, it is also a farmers’

association based on Land Use Consolidation (LUC) program in marshland of Nyagasenyi-

Rusigiza, and their main focus is growing maize, although other cultivation can be found like

legumes, that’s why the above Figure 8 locate them 100% on both cereals as for legumes.

60.0%35.0%

100.0%100.0%

85.0%50.0%

100.0%10.0%

0.0%85.0%

0.0%0.0%

35.0%25.0%

0.0%10.0%

75.0%90.0%

0.0%0.0%

90.0%30.0%

0.0%10.0%

0.0% 50.0% 100.0% 150.0%

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

45.0%60.0%

10.0%100.0%

50.0%45.0%

0.0%10.0%

0.0%20.0%

0.0%0.0%

0.0%5.0%

0.0%10.0%

0.0%5.0%10.0%

5.0%

20.0%10.0%

20.0%20.0%

0.0% 50.0% 100.0% 150.0%

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

MukarangeGacurabwengeAbashirikabute

Imisugi

[45]

The distribution of the remaining practices are much scattered because they are not focuses for a

certain group of farmers; but as can be seen, cultivation of roots dominates in Gacurabwenge.

From the observation of the researcher and background history of the region, the farming activity

in Southern Province is more dominated by Potatoes and Cassava plantation (90%) of

respondents as indicated in Figure 8 whereas some legumes and fruits are cultivated by 85% and

30% of respondents respectively.

Even without any cooperative intervention, farmers in Gacurabwenge Sector like the cattle

breeding, where up to 60% of respondents owns at least one cow, and a few goats, poultry and

sheep.

For Mukarange Sector, vegetables dominate where these are cultivated by 90% of respondents,

because of their historical preference of banana plantation in the region (the former Kibungo

Province), followed by vegetables mainly tomatoes, eggplants, etc. at 85% of farmer

respondents, and also can be grown potatoes and cassava representing 70% of adoption among

respondents.

The animal breeding now being decreased these days is due to the obligation of keeping cattle in

the cow house, the result for this is shown by only 45% respondents breed at least one animal..

4.2.2.3. Land holding size

The farmers’ classification according to land holding size standards in Rwanda, categorizes them

into small (below 2 ha) and big farmers (from 2 ha and above) as explained by RAB expert.

But because of land scarcity among farmers in Rwanda, and from the fact that our respondents

were mostly in small farmer category, the researcher classified them in below ½ ha, between ½ -

1 ha and l ha and above as three small classes.

Table 4 below shows results:

[46]

Table 4: Land holding size for farmer respondents

LAND SIZE FREQUENCY PERCENTAGE

Below 0.5ha 18 30%

Between 0.5 – 1ha 21 35%

Beyond 1ha 21 35%

Total 60 100%

Source: (Primary data, 2013)

From the representative sample of 60 farmers as showed on Table 4, 30% hold less than ½ ha of

land. Within this class are included those living on land rent for a temporally cultivation (here

considered as farmers with no land) and a great number of those practicing agriculture with other

activities (public work, merchants, etc.).

The second class, occupied by farmers holding from ½ to 1ha land size, represented by 35% of

respondents. These are small farmers living almost entirely on their agricultural activities, but

claiming get more knowledge of using small land they own for a greater productivity.

And the third class of farmers, with whom we discussed, was made of farmers holding more than

1ha land size, represented 35% of respondents. These are producers, relying on agricultural

commodities, satisfying their household consumption and could produce for the market. Among

these, we found mostly those concentrating their production on one crop or livestock product.

Classes represented here give a general view of agricultural land holding situation in Rwanda

rural areas (from case studies), and from which different information types and trainings can be

provided.

The current section aimed at informing about the farmers from whom the study was conducted,

and this could help for a better understanding of the “Why” and “How” of the agricultural

information needs and provision vis-à-vis our farmers, which is the focus for the next section of

this work.

[47]

4.2.3. Agricultural information sufficiency

The assessment for the agricultural information sufficiency as a crucial matter helping in

preparing the next trainings to be passed to farmers or improving the existing ones, this

constitutes one of the main objectives this study intends to reach. This will be possible after

some points will be discussed like: Which agricultural training have been previously provided to

farmer, which was their target population (what group of people was it meant for), and what

lessons learnt.

In addition, the trainings provided will be assessed to see whether they yield the positive

outcomes as compared to the trainings’ plan. Finally, the access to agricultural information by

farmers will be evaluated.

4.2.3.1. Agricultural trainings

Traditionally, agricultural trainings in Rwanda are provided by specialized public, private

institutions and NGOs acting in agricultural domain, through their extension agents or team.

Among our respondents, a certain number of them have got access to some trainings as

represented here in Figure 10 and Figure 11:

Figure 10: Number of farmers who benefited from trainings

Source: (Primary data, 2013)

For a number of 40 individual farmers (20%) have been trained at least once in an agricultural

training whereas those operating in farmers’ association (30%) of 20 respondents were also

trained. The researcher tried to compare these to group of farmers, for explaining the reason for

these inequalities.

20.0%

30.0%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

Individuals

In association

[48]

As explained by RAB expert: “We encourage farmers for working in cooperatives because it will

be easy for us to provide inputs, agricultural training and following how they implement what we

tough them, on their field.” This means that farmers in cooperatives are easily reachable, than

ones working individually, and that beyond the agricultural productivity as a common shared

profit from their association, they benefit also from assistance for their agricultural activities.

Different actors have been engaged in the agricultural assistance to rural farmers in Rwanda, and

through different programs like RSSP, GoR empowers those service providers (MINAGRI, 2009

p. 13).

The contribution of them in extension services in the study case sites are illustrated in following

Figure 11:

Figure 11: Agricultural information got by respondents through trainings

Source: (Primary data, 2013)

The illustration on Figure 11:

Figure 11, informing on agricultural information got by different respondents, is taken from the

total number of farmers affirmed to have attended at least, one agricultural training; as cited

above to be 14 out of 60 respondents.

From researcher observation and details from open questions on the questionnaire, and this

situation can be explained. Here the basic bar representing farming techniques, is too long (with

64.3%) because, as it’s better to teach people what relates to their activities, the trainings

provided to these farmers (either individually or in cooperatives) include farming and animal

64.3%

21.4%

35.7%

35.7%

21.4%

14.3%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Farming techniques

Market

Diseases and pests occurance

Seed/Livestock improved varieties

Environmental protection

Others

[49]

breeding systems and techniques. For instance, currently every farmer knows the benefit of not

combining many crops on the same land –even if many of them are still doing so–, and they are

tough to leave a certain space between consecutive crops, like for banana (2m of distance

between consecutive lines and rows).

The next two bars, 35.7% of respondents indicated that among the information obtained from

trainings include Seeds/Livestock improved varieties and Diseases/Pests occurrence. This being

more concentrated among farmers in cooperatives, is simply explained by having adopted one or

few commodities, and where it is simple to be reached by extension agents (public or private),

they take advantage of information relating to their product, about improved varieties, inputs,

diseases and pest by what insecticides/pesticides or techniques these can be fight. This kind of

information is less accessible to individual farmer because as growing many products types at a

time, it will be difficult to guess and reach the farmer needs, for any of his/her practices (items).

Thirdly, markets information distributed to 21.4% of farmer respondents allocated needed mostly

to farmers, as cited above owning large scales of lands, and having satisfied their household

consumption needs. This knowledge was provided to both individual farmers and farmers in

cooperatives.

A number of NGOs used to train rural farmers on methods of environmental protection, and the

GoR through local leaders teaches the people about the protection of forest, water, etc. but, as

said by Mukarange agronomist “Because these are not directly benefiting to house development

or household consumption, they don’t make it their priority”, this is what explained by 21.4% of

respondents having attended trainings.

The remaining bar having 14.3% among trained respondents, represents those who have learnt

about other subject not relating to the agricultural domain. An example from collected data is

made by, training concerning with fighting against Malaria, Family planning and Use of

computer machines.

4.2.3.2. Impact of trainings

More precisely the evaluation of outcomes could be done from comparing two different

situations, before adoption or getting trainings and after by difference-in-differences analysis or

[50]

by information score methods. But because no previous researches were available on the current

subject, the researcher decided to use simple questions to the beneficiaries of trainings among

respondents. The impacts have been classified into 4 different types (Figure 12), all indicating

the improvement made to the participants in the trainings.

Figure 12: Impact of agricultural trainings (from trained respondents)

Source: (Primary data, 2013)

Evaluation of impact from the above chart (Figure 12), because of trainings the agricultural

productivity was increased for all respondents who have attended. Among 14 trained

respondents, 57% of them, from lesson they got, benefited the intellectual knowledge. 21.4% of

the respondents for economic development and others respectively.

4.2.3.3. Sufficiency of training

After the impact of trainings have been assessed, it was worthwhile to know whether these

reached the optimum level as was expected by participants or the outcomes planned by the

trainers. From respondents’ answers, results from this question are summarized in the Table 5

below.

Table 5: Training sufficiency

SUFFICIENT FREQUENCY PERCENTAGE

Yes 5 35.7%

No 9 64.3%

Total 14 100%

Source: (Primary data, 2013)

100.0%

57.1%

21.4%

21.4%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0%

Agricultural production

Intellectual development

Economic development

Other

[51]

A rate of only 35.7% of respondents who got trainings were satisfied with the impact of these

trainings, whereas 64.3% were not.

4.2.4. Information needs

4.2.4.1. Agricultural information access

Some traditional mode of getting information (with no special trainings) could not be neglected

for the dissemination of agricultural information. That’s why during this research, the

investigator tries to figure out which agricultural information do different respondents have

access to. From respondents’ answers, results are depicted in the following chart.

Figure 13: Agricultural information accessed to by farmer

Source: (Primary data, 2013)

The Figure 13, indicates that 81.7% of total respondents have access to seeds and livestock

information, they know what are good crop and livestock varieties for good productivity, and

63.3% of respondents have benefited from knowledge related to pests and diseases occurrence.

Therefore, they can with help of local extension agents (abakangurambaga b’ubuhinzi

n’ubworozi) cure or prevent their crop or livestock from sickness. 65% of respondents are able to

participate to the environmental protection actions, whereas 61.7% know something on how to

use fertilizers and others inputs, and mechanization tools. And at a rate of 53.3%, 41.7% and

28.3% of total respondents can get information concerning respectively market, transport cost for

agricultural products and information from mentors for their agricultural activities.

61.7%

41.7%

53.3%

28.3%

65.0%

63.3%

81.7%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0%

Inputs/Mechanization

Transport cost

Market

Mentors

Environmental protection

Diseases/Pests occurance

Seeds/Livestock improved varieties

[52]

4.2.4.2. Needs in agricultural training

From the needs of respondents, the researcher assessed the agricultural information needed by

farmers for their good productivity. As this was one of objectives of this research, we tried with

help of respondents’ answers from research survey, to assess these needs, and results of which

are presented in Figure 14.

Figure 14: Training needs among farmer respondents

Source: (Primary data, 2013)

Examining Figure 14, some points have to be highlighted for the agricultural training needs.

From a total number of respondents, 40.0% need to know more about good seeds and livestock

varieties for their agricultural practices, and their use. 31.7% mentioned Inputs and

mechanization knowledge whereas 20% of respondents indicated that the diseases and pests

prevention trainings are desired. And also at the same rate, environmental protection, mentorship

and sponsorship and transport cost related trainings are wished by 13.3% of total respondents for

each type. Other remaining types of trainings are wished by 11.7% among farmers we talked to.

4.2.4.3. Difference in information (training) needs rate

The evaluation of agricultural information needs rate differences, has to be tested to know

whether some trainings have to be more concentrated to one region/category than another. This

can be done either between or within farmers’ groups (individual or in cooperatives). For this a

statistical test, helped the researcher to draw the following Table 6 of p values, obtained using an

31.7%

13.3%

20.0%

13.3%

13.3%

20.0%

11.7%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

Inputs/Mechanization

Transport cost

Market

Mentors

Environmental protection

Diseases/Pests occurance

Others

[53]

“Independent Samples T-Test”; first between different groups of farmers and secondly different

case studies, for different information need types.

With the common 𝐻𝑖0: �̅�𝑖1 = �̅�𝑖2 where �̅�𝑖1 is the mean of first group or case study (Sector or

Cooperative) �̅�𝑖2 is the mean of the second group or case for a particular type of information

needs i. And for each 𝐻𝑖0, pi is calculated and compared to the significance level of α=0.05

(meaning a confidence interval of 95%).

Table 6: Difference assessment in information needs among different farmers

p values from Independent Samples T-Test with α=0.05

BETWEEN

GROUPS

WITHIN GROUPS

Individuals Cooperatives

Type of information needs pi value decision pi value decision pi value Decision

Inputs / Mechanization 0.000 Reject 1.000 Fail 0.232 Fail

Transport cost 0.000 Reject 1.000 Fail 0.001 Reject

Market availability 0.000 Reject 0.239 Fail 0.548 Fail

Sponsor/Mentors 0.041 Reject 0.034 Reject 0.028 Reject

Environmental protection 0.000 Reject 0.002 Reject 1.000 Fail

Diseases/Pests occurrence 1.000 Fail 0.122 Fail 1.000 Fail

Improved seeds and livestock 0.001 Reject 0.534 Fail 0.334 Fail

Others 0.000 Reject 0.419 Fail - -

Source: (Primary data, 2013)

N.B: When calculating differences between visited cooperatives, for the “others” type of

information needs, t cannot be computed because the standard deviations of both groups are 0,

and p cannot be calculated either.

Results from SPSS, presented in the above Table 6 allowed the researcher to make different

statistical decisions based on the p values. The decision is either “Reject H0” if p<α for A (first

group/case) and B (second group/case) and here the conclusion is that “There is a statistically

significant difference between A and B”; or “Fail to reject H0” if p>α for A and B and where the

conclusion is that “There is no statistically significant difference between A and B”.

[54]

As interpretation for the situation we have, the assessment of differences in information needs

between different groups of farmers (between individual and those operating in cooperatives),

reveals that apart from “Diseases/Pests occurrence”, all other types of information present a

difference in famers' needs.

Concerning the evaluation of differences within groups of farmers, we have two set of

information needs corresponding to two groups of farmers we have. The first set represents the

differences existing between case studies for individual farmers (here we consider only farmers

from Mukarange and Gacurabwenge Sectors), and the second set includes differences in

information needs between farmers operating in cooperatives (Imisugi and Abashirikabute).

The results show that for the two regions (for individual farmers), based on the first set, the

difference in information needs exists for “Sponsors / Mentors” and “Environmental protection”

information types.

Also from the Table 6, we learnt about differences existing between associations on which the

study was conduct, and these were observed for “Transport cost” and “Sponsors / Mentors”

relating information.

Results from the above statistical test, the researcher concludes that, even if can be provided

general trainings for all farmers, sometimes the information need to be tailored to region,

farmers’ category, activity or practice specific, according to the rate at which it is needed or to its

type.

4.2.5. Awareness and access to web technologies and information

After assessing the information needed by farmers, but before the researcher looks at the

adoption of ICT extension mode among them, he presents here to what extent farmers are aware

of ICT, how do they access web technologies and what information are they getting through

these. This is presented into four following points.

[55]

4.2.5.1. Information and Communication Technology (ICT)

The awareness of ICT might be studied among farmers, as a way comprising many types of

information dissemination mode and among others technologies using web tools. From farmer

respondents, this was evaluated as depicted in the following table:

Table 7: Respondent farmers’ awareness to ICT

AWARE FREQUENCY PERCENTAGE (%)

Yes 28 46.7%

No 32 53.3%

Total 60 100%

Source: (Primary data, 2013)

The Table 7 reveals the respondents’ awareness of ICT (Ikorana-buhanga n’Itumanaho), and as

results 46.7% of them agreed to know what ICT is, whereas 53.3% indicated to have never heard

about the term Information and Communication Technology and/or ICT or simply Ikorana-

buhanga n’Itumanaho in their life.

4.2.5.2. Internet awareness

From ICT, which comprises all Information and Communication Technologies, to Internet as

networks from which web tools can be accessed, the researcher tried then to figure out to what

extent farmers are aware of Internet.

Table 8: Respondent farmers’ awareness of Internet

AWARE FREQUENCY PERCENTAGE

Yes 34 56.7%

No 26 43.3%

Total 60 100%

Source: (Primary data, 2013)

The Table 8, the table above shows that 34 (56.7%) farmer respondents heard about internet

versus 26 (43.3%).

[56]

4.2.5.3. Access to telecentres

One of way to access the Internet and more specifically web tools in Rwandan rural areas is by

telecentres. Planned by GoR, these centres have been installed in all Districts, as said by CICA

expert, and as this was one of selection criteria for site to be visited for individual famers; the

survey was conducted in neighboring areas (in 1-2 km from respondent farmer’s house) to this

kind of centres. The researcher wanted to know whether the farmer knows the availability of

these centres and location of these in his/her region. From estimation by respondents, below are

distances to the nearest telecentre.

Figure 15: Respondents access to telecentres

Source: (Primary data, 2013)

From the total respondents on the Figure 15, 43.3% of respondents don’t know anything about

the availability telecentres in their regions, 23% said this centre to be at 1 km from their homes,

18.3% said it is situated in distance between 1-5 km, 6.7% indicated to be between 5-25 km and

finally 8.3% believe the nearest telecentre to be in a distance above 25 km far from their home.

4.2.5.4. Use of internet

The use of internet in rural areas is still low because of many parameters like insufficient

electrical energy, absent or weak internet connection coverage, less awareness of internet and

web technologies, no interest in information from internet for rural people (as this doesn’t

directly influence the household livelihood), and low level of literacy in rural areas. This was

observed among respondents as illustrated in the table below:

23.3%

18.3%

6.7%8.3%

43.3%

Less than 1 km

Between 1-5 km

Between 5-25 km

Above 25 km

Don't exist

[57]

Table 9: Respondent’s use of internet

USE INTERNET FREQUENCY PERCENTAGE

Yes 5 8.3%

No 55 91.7%

Total 60 100%

Source: (Primary data, 2013)

Only 5 respondents being 8.3% of the total questioned farmers have used at least once internet,

and up to 55 respondents, corresponding to 91.7% have not (Table 9).

4.2.6. Use and access to ICT extension information

4.2.6.1. Communication tools use

Rural farmers can get access to information, and this information can either be related to

agricultural activities or to any other domain. Means by which the rural people can get

information and the rate at which respondents have access to it, are presented in Figure 16.

Figure 16: Communication tools used by respondents

Source: (Primary data, 2013)

Meetings are the most used method to spread information among rural population. Farmer with

whom we discussed do attend them at a rate of 96.7% of the total respondents, followed by

91.7% who listen to radio and 90.0% owning and using a mobile phone (at least one member of

90.0%

3.3%

91.7%

23.3%

20.0%

96.7%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0%

Telephone

Post mail

Radio

TV/Video

Newspapers

Meeting

[58]

their house owns it). The lowest used ones include TV/Video watching, newspaper reading and

post mail at rates of 23.3%, 20.0% and 3.3% of respondents farmers respectively.

4.2.6.2. Use of ICT extension

The ICT extension being a way of providing agricultural information by ICT tools was assessed

along with its information usage to respondents.

Table 10: ICT Extension awareness and usage to respondent farmers

AWARE OF ICT EXTENSION FREQUENCY PERCENTAGE

Yes

Usa

ge Yes 10 16.7%

No 6 10.0%

No 44 73.3%

Total 60 100%

Source: (Primary data 2013)

The presented results in Table 10, show that among 60 farmers corresponding to 100%, from

who this research was conducted, only 26.7% (16.7% + 10.0%) of the respondents heard about

ICT extension, and among them only 16.7% of the total respondents use it for improving their

agricultural activities and other 10.0% of respondents even if having heard about it, do never use

it. The remaining 73.3% answered “No” to the awareness of ICT extension question.

4.2.6.3. Services from ICT extension

The above number of 16 respondents indicating to have known about ICT extension, have shared

with the researcher which services they use and their answers based on the number of

respondents who know a type of service provided through ICT extension, are presented in the

following chart.

[59]

Figure 17: ICT extension services known by respondents who are aware of ICT extension

services

Source: (Primary data, 2013)

By descendent order a rate of 37.5% of the 16 of respondents who are aware of ICT extension,

affirmed that governmental policies are disseminated by extension mode using ICT tools. These

are followed by 25.0% who know that markets for improved varieties and inputs for agricultural

practices, and for agricultural products can be available through ICT extension mode. The

agricultural related news service is passed through this mode as said by 18.8% of the 16, whereas

services like weather, audio-visual learning and advertisement or announcement are known to

pass through ICT extension at the same rate of 12.5% respondents who are aware of ICT

extension mode, for each; 6.3% agreed to know mentorship advices (and service providing) to

farmers are provided via these tools. And finally 6.3% mentioned that other services can be

provided through ICT extension.

4.2.7. Reception of web (cyber) extension mode in Rwanda

4.2.7.1. What have to be done?

This was the question asked to the respondent after being presented in few words the functions,

importance and objectives of the system. And from proposed answers, following results

summarize their understanding, reception and suggestions.

12.5%

18.8%

12.5%

25.0%

6.3%

37.5%

12.5%

6.3%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0%

Video/Audio learning

Document/Articles news

Weather forecast

Inputs/variety and Products market

Service provider/Mentors' advice

Agricultural GoR policies publication

Advertisement/Announcement

Other

[60]

Table 11: Reception and suggestion to the cyber extension from farmer respondents

SUGGESTION / ANSWER FREQUENCY PERCENTAGE

Focus on trainers 39 65.0%

Focus on farmers 15 25.0%

Cease to exist (use traditional mode) 0 0%

NGOs and GoR trainer to farmers 6 10.0%

Other 0 0%

Total 60 100%

Source: (Primary data, 2013)

On the list of 5 proposed answers for the research, as shown in Table 11, 65.0% of total farmers

respondents (60), wished the web application to be built may be meant to “focus on trainers”: Be

used by agronomist and extension agents trained (delegated by their Village or neighbors), and

these after collecting information needed by or related to their regions, they will come and

explain them to their colleagues or farmer due to their responsibilities (for agronomists).

Many respondents suggested this option based on the fact that even if they need information

from this kind of extension mode, not all farmers could be able to either read or understand the

message passed through this system, and that it is not easy to get enough computers for anyone

who wants to use it; then, the availability of farmer to go and browse on the internet during the

time he/she would be working can harm his/her agricultural activities. All these could limit usage

of the system, if focusing to the famer directly.

But 25 % wished the web use could be integrated into other agricultural training, for teaching

and encouraging the exchange of agricultural among different farmers. This group of

respondents worries the information could be altered by the intermediary, and then not be

keeping its originality than when reaching the farmer directly from the source.

10% of respondents prefer the GoR institutions and NGOs may improve their ways of

approaching the farmer, and provide agricultural information by direct contact with the farmer

rather than passing their message through ICT tools or other intermediaries.

[61]

But as observed in the Table 11,, no one was satisfied by the traditional mode of extension,

because farmers criticized that, they meet rarely extension agents (at least 2 times a year and

only during the planting seasons) and that the information got from their meeting (trainings) are

not followed up, to see whether these are well implemented on the field.

4.3. Extension agents

The data collected from Sector’s agronomist was for supplementing what has been taken from

farmers, but with more technical explanations.

The agricultural activities are practiced by 80% of the total population (the total being 27,871

habitants from Gacurabwenge and 26,000 habitants from Mukarange).

The main farming practices found in these regions visited were more concentrated in food crops:

Banana as a specialty for eastern Province (here we consider Mukarange Sector) for and Cassava

and potatoes are more grown in Southern Province (example made by Gacurabwenge Sector)

and some more general like crop beans, maize, coffee and sorghum, ground nut and peas,

vegetables and fruits like pineapple. Other crop not listed here are also grown at medium or low

adoption. And concerning the animal breeding, the more found in Rwanda are cattle, goats and

poultry in general, but at great number pigs, rabbit and a few sheep, ducks and turkeys can be

found.

The productivity depends on which region a crop was grown, and as was told by the agronomist

of Gacurabwenge Sector, there good productivity is observed on one hand, maize (4.3 T/ha),

cassava, sorghum and vegetables in general, on the other hand livestock, especially for improved

variety of animal (example made by cows). The great productivity for Mukarange Sector, as told

by Sector agronomist is more observed in banana and milk products.

Among different obstacles against the optimum agricultural productivity, one can say ignorance

of farmers and a number of people practicing agricultural activities not professionally but as a

recreation as explained by Gacurabwenge agronomist. For special case of Mukarange Sector, as

it is the general problem in Eastern Province, drought and Kirabiranya (disease for banana)

constitute one of serious obstacles.

[62]

Since longtime ago, GoR has helped at improving the rural agricultural sector, by designing

agricultural related policies and programs. Some example of them, as revealed by agronomists

we talked to, are Land Use Consolidation, Girinka Munyarwanda, Akarima k’igikoni, CIP,

Agasozi ndatwa; and other special and local programs like Rondereza (IDP Project/Nyagatovu),

green house for women associations in Mukarange Sector. A specialty for Gacurabwenge Sector

in local agricultural development program includes what is called “Inka y’akaguru”, this being

more similar to Girinka, but when the cow gives birth to the little cow, the farmer gives the

mother cow (rather than giving the little cow) to his/her colleague, and this is fast to reach more

farmers than Girinka.

As these technicians are direct intermediaries between the GoR and farmers, so the evaluation of

information access to them was done, and as they told the researcher, they have access to input

availability, environmental protection through MINAGRI, REMA (District environmental

committee for Gacurabwenge and protection of Muhazi lac for Mukarange Sector), access to

markets, diseases and pests occurrence and finally seeds/livestock improved varieties. But also

more clarification needed on how does the population get information, they mentioned meeting,

radio, television and telephone means.

For the use of internet and awareness of telecentres, they affirmed to know about these centres

and their location; and that they do use internet for their work, at almost 5 days a week. The

information they get concerns mostly of administrative reports from Districts, various news and

sometimes news relating to the agricultural sector. The most of this agricultural information got

from internet are delivered from RAB, District, MINAGRI websites. Apart from online

extension information, some other previous training they got was asked by the researcher. And as

resulting answer trainings got were for banana, maize, cassava production, some animal breeding

practices and to cure and prevent some diseases of agricultural products. For these they thank,

RAB for its contribution to these trainings. But also new trainings are desired, like ones for

fighting against diseases (Kirabiranya being an example on Mukarange site) and different

farming systems, and some institutions from which they wish training, include RAB, RIAM,

CICA, etc.

[63]

About suggestion about the new system of extension (Cyber extension), they suggested this

could focus on agricultural extension agents (Sector or Village ones), and these will explain what

have been learned to other farmers in their region (neighborhoods).

They also suggested the system may provide more technical training rather than flash daily news,

may be able to sort news and articles meant to a particular region and agricultural activity and it

may talk about newly introduced agricultural commodities in Rwanda.

4.4. Extension institutions in Rwanda

After the researcher visited farmers as implementers of agricultural policies and information, and

field technicians (Sectors’ agronomists) as intermediary actors for agricultural information

dissemination, he requested for an appointment and administered a short interview to different

experts from governmental institutions acting in extension services among others RAB and

CICA who sometimes work as policy planners.

RAB:

From the RAB expert, we learn that “Rwanda agricultural Board” is a governmental institution

established to provide agricultural extension and services in other to improve agricultural service

delivery, its mission being the development of agricultural and animal husbandry through their

reform, and using modern methods in crop and animal production, research, agriculture

extension, education and training of farmers in new technologies to improve livelihood.

The activities of RAB include provide support to rural farmers for commodity adoption and

farming and livestock productivity. The farmer visits by RAB extension team use to be

conducted in planting seasons.

RAB as a governmental institution have many partners. As we have been told by the expert,

some of them are local like REMA (Rwanda Environmental Management Agency), MINIRENA,

MINALOC, RCA (Rwanda Cooperative Agency), CICA, RSSP for marshland and terraces

cultivation, and other international NGOs like IFDC, World Bank, BTC for transforming

agricultural by FFS and extension services; ASARECA (Association for Strengthening

Agriculture Research for East and Central Africa), FARA (Forum for Agricultural Research for

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Africa), DFID (Department for International Development), E.U (European Union), FAO (Food

and Agricultural Organization) acting in empowering farmer organization projects, ICRAFT

(International Centre for Research in Agroforestry / World Agroforestry Centre), IRRI

(International Rice Research Institute) and JAICA (Japan International Cooperative Agency) for

rice cultivation, CIP (Crop International Program) for potatoes cultivation and finally IFAD in

water shed projects.

The problem of database for RAB reports and books, available for agricultural research, and a

too slow internet connection constitute a problem for keeping agriculture information safe. The

wish for the general extension services is to prepare special agricultural training for a particular

region, and for all commodities grown in Rwanda. And for this new extension mode he

suggested, it may be updated regularly and designed to help the monitoring and evaluation of

agricultural information and its exchange in two ways. Hence with RAB information could reach

the beneficiaries easily.

CICA:

Agricultural Information and Communication Centre (CICA) aims at collect, produce, process,

adapt, store and disseminate agricultural information among different stakeholders.

The information is collection from different institutes, projects and SPIU, processing is the

conversion of soft copies into pdf format files, and uploaded (stored) to the AMIS (Agricultural

Management Information System) website or in the library as hard copies. The adaption concern

at edit it in a more farmer friendly language, and distribute it (dissemination).

This Centre comprises 5 departments:

- Library (Web based and Hard copies),

- ICT (AMIS), also having the esoko.gov.rw website (for providing market information for

different agricultural products in Rwanda)

- Extension material development (in simple language to farmer understanding)

- Audio-Visual material / Studio (preparation of audio and learning which are passed on

different radios e.g. Radio Rwanda on Tuesday and Thursday, and Rwanda Television.

Most of these lessons are passed during the planting seasons).

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- And GIS for assessing a good soil for particular crop, these helping new investors to

invest in agricultural domain in Rwanda

Relative initiatives to CICA and local partners are:

- CCI (Centre Communautaire d’Information) under PAPUSTA, KWAMP and PRICE.

Today these centres are 9 in 9 different Districts.

- BDC (Business Development Centre) in partnership between RDB, PSF and local

government. These are working as RITA telecentres, and are distributed in all Districts of

Rwanda.

Wishes got from CICA expert for what may done to improve the agricultural extension, is to

make use of these telecentres at the profit of the rural people (mostly farmers). And the

partnership, she suggested can be created between CICA and our system is, as may do other

similar systems, to work together with CICA, as a public institution and sometimes have

access to different actors and information we need as one stop center, and allocate different

types of information to disseminate and responsibilities among those systems; this to avoid

the duplication of information, and allow an ordered reference to anyone in need of particular

agricultural information without getting lost.

From previous experiences, the CICA expert mentioned some challenges they have faced, the

more crucial is the financial based one where was difficult to reach the farmer and that

printed document are still few to satisfy were needed; but was convinced extension mode is

applicable, any tome it will share a true and important information.

The main partners with CICA are FAO, BTC, World Bank and RCA.

Having presented and discussed the data from the field, the following paragraphs will consist

of the description of the Website designed by the researcher that will ease the interaction of

different stakeholders. In addition, the present website will help to get rid of the main

challenges faced by different people involved in agricultural sector in Rwanda.

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4.5. Rwanda Online Agro-Advisory System

The “Rwanda Online Agro-Advisory System” or simply ROAAS is a newly created online

system with an aim to link different agricultural stakeholders acting in extension services in

Rwanda to help rise the farmer agricultural productivity.

Its idea coming from different reading, experience and performed basing on results and

suggestion from the current study, this system could also be an example for future similar

initiatives.

4.5.1. Target users

The information from this system is meant to reach the farmer (as target user), for help to raise

his/her agricultural productivity, but as a great number of these can neither read nor write, it will

be better to empower and focus the online trainings and information to the extension agents, and

this later will teach what they would learn to targeted farmers.

4.5.2. Mission

The ROAAS mission is summarized in three points, which are to be:

a. Community

Through the system, different actors either national or international are held together for

supporting agricultural advisory activities in Rwanda.

b. School

The system, being free and open to anyone, it will contribute in the capacity building of farmers,

public and private institutions’ program and activity follow up, and research sources, with more

accurate and clear agricultural information exchange from different users.

c. Portal

Institution, NGOs, other communities or individuals, will be able to link their own system,

website, blogs or other online or field addresses, to the current system, for their clients.

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4.5.3. Diffusion means

For generating more traffic (users) for the system, different ways of diffusion have been adopted:

a. Social Network websites

Today, the system can be accessed by its Facebook page, Twitter account, Google plus account

and Intashyo page.

b. ROAAS online (web) application

The proper website of the System was created will be accessible online (from

www.roaas.intashyo.net). It was designed specifically to contribute to answering problems faced

in Rwanda agricultural extension.

The next section deals more with the application section of the system, and looks it as it was the

proper system.

4.5.4. Members

Anyone using this system is considered as a member of the community, and 2 categories are

identified based on their roles, these include:

4.5.4.1. Beneficiaries or Actors/Stakeholders and system needs

This category comprises members with role “User”, to mean any one benefiting from the system

as one of any stakeholder type. Within this different groups based on type of information need

and provision, are:

a. Governmental institutions

Governmental policy designer and planner institutions will need to use this system as one way to

evaluate the need from farmers and rural extension agents, publish and follow the

implementation of agricultural policies and trainings. And will publish new information

concerning agricultural domain.

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b. Private institutions, national and international NGOs and Service Providers

Private institutions being in partnership with Public ones, the system will ease them the provision

of good services in the agricultural extension. Therefore, they will benefit from it as way of

reaching their clients, advertise their activities and provide their support to their target

population.

c. Products market dealers and Input suppliers

Many farmers, as learn from this research, claim to not have access to markets information for

their agriculture product and inputs, so this will help market dealers and input suppliers to

communicate with their clients farmers.

d. Mentors and Sponsors in agricultural sector

Apart from extension institutions, some individuals can be available for assisting the technicians

and farmers, either by mentorship or financial support. Through ROAAS, they will be accessed,

and from any place and time.

e. Researchers

Many researchers complain for not having access to electronic documentation concerning

agricultural domain in Rwanda. With help of this system, more documents and reports will be

available. And these researchers can post their research results for later use via the system.

f. Field technicians

Field technicians will be able to compare the situation in their region with other region, contact

the training providers, learn about commodities grow in their region, all for delivering a clear

and accurate information to the local farmers.

g. Individual and Farmers Cooperatives

By farmer, one should understand any one practicing agricultural and/or animal husbandry

activities. These being the lowest level information beneficiaries, they can keep in touch between

each other as individual or grouped (association) farmers, or with other actors.

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h. Others

No one is forbidden to visit, comment or use the information set public to the system, hence even

those who are not actors in the agricultural extension services can browse the site either for

documentation, suggestions, comments as do actors in the extension services. (farmers,

agricultural technicians and institutions, etc.)

4.5.4.2. Regulators

Regulators or stuff on the system is a group of few people with roles of “Moderator” and

“Administrator”. They have responsibility of keeping information safe, in accordance with

website Privacy and Terms of Services, and provide technical support on the system.

a. Moderators

- They assist the users who meet difficulties of using the system

- They can approve or block comments, articles and users abusing the system

- They can modify, articles, comment or profile description of users to meet the

understanding or users and privacy of the website.

- They are in charge of posting system updates on the Social Network websites

b. Administrators

- Are allowed all Moderators’ roles, and moreover

- They can modify the structure, core files and content of the site

- They allocate (promote or demote) members from different roles and actor types.

4.5.5. Features and design

By features the researcher means any way used to ease the interaction among users on the

system, these include:

4.5.5.1. Membership and promotion/demotion

Unless you are registered on the site, you will be considered as Guest when visiting it and you

will be restricted to some features that a registered member has access to.

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a. Registration

For better enjoyment of the website and more interaction with other members, anyone can

register for membership. This is done through the Signup form found on the site. From there, one

fills the fields as required for creating his own profile and being identified. Also there, one could

choose, the type of profile he/she wants according to which actor type he/she belongs to more

(whether representing a public or private institution, NGO, group of farmers, is a mentor or

sponsor, individual farmer, etc.). If the actor type field is not specified, the default membership

will be considered (the individual user one).

The created profile will be accessed by entering chosen username and password in the write

place (present on the home page). Also from the profile created, any member can be contacted by

other members, and emailed for request, answers or other discussion.

Any member wishing will be able to change his profile type, if needed.

b. Promotion/Demotion

In addition to these types concerning the User role, when decided necessary by the Administrator

can promote any user to be a Moderator, or demoted from Moderator role to a simple user (in

any user type).

4.5.5.2. Section and region focus

From wishes and suggestion of this study’s respondents, the website content can be browsed

focused on a particular region (Province) or agricultural activity (agriculture or animal

husbandry). These will help to narrow the search or the browse in a small set of information as

specified.

4.5.5.3. Services

Different services are described through the services menus. A list concerning some of them is

available, and from each item, one can learn how to access that service.

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a. Input service

This part include articles where are explained how can farmer have access to different

agricultural inputs in Rwanda, how these are used, and who can assist them through the usage of

these inputs.

b. Market service

Markets for agricultural product are available by several ways. This section contains a number of

articles talking about markets for agricultural products.

c. Assistance (advisory) service

The assistance or Advisory services include the mentorship assured by specialized experts in a

certain field and available to assist the farmer producers of product in which the expert is

specialized. Different articles and links to profiles are available in this section.

d. Weather forecasting service

One of most needed service in agricultural practices is the weather forecast, on ROAAS, this

service is assured by linking to more specialized institutions, and by explaining how to access

and use this kind of information to beneficiaries of the system.

4.5.5.4. Practices and products

By product, the researcher wanted to mean the item types included in one agricultural practice.

For example, within fruits’ practice, one will find pineapple, oranges, passion fruits, lemon, etc.

Here articles and news post concerning a particular practice or product will be displayed.

4.5.5.5. Posting (news, article and announcements)

a. News post

Day to day flash news can help in presenting the agricultural situation of the country. That is

why this section has been created and any registered member can post any news concerning

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his/her region and practice. This could be a good way to share experiences and thoughts from

different members.

b. Article post

In the previous sections, we talked more about articles, and these constitute the ways of

publishing written texts. Such texts are available for being read on the site. This constitutes one

of major functions of this website. Different articles are then edited, and approved to be

published, and these will be grouped in “Services” or “Practices” according to the tags this was

edited with. Also the latest articles’ titles will be listed on the home page.

c. Announcement post

Agriculture announcement will be published on the website by institutions, grouped farmers or

individual farmers, but this should be approved by the Moderators.

4.5.5.6. Downloadable tutorials (media and documents)

It is good to have different tutorials and lessons and browse them through website pages.

However, it is better to have a way of keeping them for future use.

With the downloadable tutorials function, anyone can download either video, audio, documents,

files available on the website, and keep it on a hard drive (Flash disk, CD, DVD) or even print it

on hard copies.

4.5.5.7. Question and Answer function

Another good way of interaction between stakeholders through the ROAAS system is done by

posting questions and being answered publically.

For using this feature, the person who submits the question through the question form can be a

registered member or not. And his/her question will be published on the website in the QA

(Question and Answer) section waiting for being answered. For answering to a question, it is

required to be registered and logged so that the answer will be attributed to its author as was the

question.

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This feature help different users, taking from previous experiences and problems met by their

colleagues to find what have been answers on similar questions to theirs, or ask their own. This

will contribute to the information flow among different stakeholders and will help to share a

point of view on a particular subject.

4.5.5.8. Agribusiness advertisement

Different actors wishing to advertise their products or activities will be allowed to, through

different ads placements on the website. This could help to find markets for their products,

calling for more consumers/clients.

4.5.5.9. Agriculture Development programs

A menu for agro-development programs is present on the website; this contains a list of national

and local agriculture programs. Each menu item leading to a page containing articles describing

this program, and it is related to articles, news items, document, audio and video files.

Figure 18: Information flow in ROAAS

Source: (Primary data, 2013)

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Table 12: Different features and member types with their roles (or actions) on ROAAS system Unauthentified users

Guest user can only browse on the system Authentified Users

Different member will be To interact between each other

Core pages Tutorials Contacting Use of the system Actors

-Home -Contact form -About us -TOS and Privacy -FAQ

-Video learning -Audio learning -Documents (files)

Able to contact other actors or the site administration for help or discussion

<< A, B, C Government

<< A, B, C, D Private/NGOs

<< B, D, E Suppliers/Markets

<< A, B, C Service providers

Commenting and Posting << B, D Mentors

Post information and different ideas on the published posts and tutorials.

<< B, C, F, G Researchers

Posts << B, C, F, G Field technicians

News About different agriculture events in Rwanda and abroad

<< C, F, G Cooperatives

<< B, C, F, G Farmers

Article Include lesson about practices and techniques in agriculture

<< B, G Others

A B C D E F G

-Follow up of policy and programs -Provide help -Interact with others -Target beneficiaries -Find clients and/or products -Learn on different practices and techniques Request for assistance

announcements From different actors and meant to the system audience

Ask and answer

One can ask, and answer on question asked and set public, or if a good answer was given, he/she can give more suggestions on this question

Questions/answers Answer and question about agriculture activities are viewed

Advertisement Announce about markets, products and actors helping to rise agriculture productivity

Administration team: Helps to keep the system safe, secure and follow the privacy and terms of use

N.B: Administration owns Authentified, and Authentified owns Guest (Unauthentified) permissions (authorizations)

Source: (Primary data, 2013)

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4.5.6. System contribution to the extension services

As from the above descriptions of different actors and features on the website, as a summary

through this system we want to take part in extension domain as follow:

- Once trainings will be delivered to technicians these ones will be able to assist their local

farmers and this will help in developing the agriculture at farm level, and other

stakeholders (NGOs, private institutions, individual and grouped farmers …) will benefit

from trusted information passed from the system to improve their activities.

- The amount spent in extension services (moving from place to place for trainers and

training equipment cost – white/green/black board, chalks, markers,…-) will now help in

developing other activities or other sectors.

- As sometimes it was said this or that couldn’t be done because of a little time, now many

things could be done, without any problem (as this will be done online).

- Also skilled personnel are now available to many people, so the advantage will be a rapid

apprentice which will lead to speed up the agriculture development and the country in

general.

- Before this extension model, one might need to ask for help or give support and this with

no success because of either unavailability of advisors or unable to meet the concerned

people in a certain domain, but now a great range of stakeholders will be available and

any one can have more chances to get the support he/she needs from the community.

- Sometimes books, paper and other hard copy records were lost or damaged by humidity,

insects,… but with this new way of data stocking one could be sure nothing can harm

his/her information, and that he/she can have access on it anytime he/she wants.

- Now the information is shared online, and anyone if needed, can know what is the

situation in other parts of the country, and then this can help in preparing market,

provision of input as well as helping others who need you.

- Some regions in Rwanda are having overproduction in one commodity while in others

this product is deficient, so this method can be a good way of making known where the

market can be conducted (concentrated).

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- Apart from conducting a survey on field, no one couldn’t know what the extension agents

and farmers need, but now this constitute a solution where one can know what will be

needed on the field, just by information collected from the website.

- The design and elaboration of policies are not enough, because without following up how

these are being implemented, it could be a work with no result. Therefore, we expect that

this system will give a view of what stage is reached, what has been inconvenient and

what is now needed to reach the objectives of those policies.

- Many ways of getting and keeping information are available, keeping written paper is the

most used in official information but one can wonder on how for example, can be kept a

voice of cow suffering of a vocal cords,… So the good way of this is to have a recorded

voice, and if possible an illustrative video.

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CHAPTER 5: CONCLUSION AND RECOMMENDATIONS

5.1. Conclusion

The current research untitled “Agriculture Development through Online Agro-Advisory System in

Rwanda” was carried out based on Mukarange, Gacurabwenge, Kinyinya (Abashirikabute

cooperative) and Nduba (Imisugi cooperative) case studies, about how the extension services are

assured in Rwanda, the flow of agricultural information, and how these services could be

improved by use of online tools. From the study results, we got following findings, answering

the research questions.

The information reaches the farmer either from his/her colleagues, previous experience from

natural or traditional cognition or by trainings from different extension services.

As some extension services are delivered to different stakeholders in the agricultural domain

(extension agents, individual farmers and farmers’ cooperatives), from this research we learned

that a number of 20% and 30% of respectively individual and grouped farmers (cooperatives)

have received at least once agricultural trainings. Subject of these were mainly farming activities,

diseases and pest occurrence, seed and livestock improved varieties, Input and product markets,

and environmental protection.

The impact of these trainings touching the farmers’ by different development measurements:

economic, intellectual and raising his/her agricultural production, these were not as sufficient as

were planned because only 35.7% of respondents farmers testified to have been satisfied and

other 64.3% were not. From their views, they suggest to be given more trainings where mostly

concerning farming and animal breeding techniques, market for their products and inputs. But

also as was presented from test of different information need rate, it reveals the differences

existing among different regions, farmers’ category and commodity based group for a particular

information type. Among extension stakeholders, the more wished to provide the information by

the respondents are governmental institutions, like RAB, REMA, RIAM, etc.

One way of responding to problem met in extension services is the use of online tools, beginning

from the assessment of the web technologies aware and use, the study showed: 46.7% knows

what ICT is, 56.7% are aware of internet, 18.7% knows exactly where the telecentres are located

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in their regions, and only 8.3% have used at least once the internet. From here, as the research

proceeded with the evaluation of the communication using other tools, presented the most used

ones to be meetings, radio listening and mobile telephone, but also few TV/Video, newspaper

and post mail are used. Only 16.7% of respondents use the information got from ICT tools for

improving their agricultural activities, by services like Audio/visual learning, documents/articles

news, weather forecast, markets for agricultural inputs and products, mentorship, agricultural

policy publications and announcement.

With the introduction of the new extension model to the farmers, 90% appreciated the new

initiative, and have suggested differently how this can serve the targeted farmer. On the question

on who to focus the information, 65.0% of respondents wish the online training could be first

provided to extension agents, and later, once coming back in their Villages or Sectors these

agents will share the information got with their colleagues or farmers in their home regions. But

25.0% wished could be directly delivered to target farmers. The 10.0% not wishing the adoption

of the new extension mode, suggested the governmental and NGO’s experts would come at the

field to meet the farmers and teach them directly without the intervention of ROAAS system or

any other agent.

From different experience in agricultural information dissemination shared by governmental

institutions interviewed (CICA and RAB/Extension department), we learned how much cyber

extension is needed, by the fact that it can help to the storage and access of a huge amount of

information about agricultural practices, markets, inputs…, and it will link different stakeholders

acting in agricultural extension domain, at the service of the farmer. Moreover, this mode of

extension service delivery will be applied successfully as this is needed and different ICT

infrastructure is being developed all over the country and even in the rural areas (example made

by BTC installed by RDB in partnership with MINICT and local administration).

The building of the Online Web Application subsequent from this research is believed to be

contributing to the extension services, and with help of other different actors this could help the

farmer to raise the agricultural productivity, developing themselves, their families and the

country as a whole.

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5.2. Recommendations

Different recommendations were formulated based on investigator observations and research

results:

To the Rwanda government

- The governmental policy makers may continue empowering the agriculture transformation,

through the design and making of new agriculture driven policies

- The ICT sector may be developed to meet the need of all people living conditions and for

their wellbeing.

- Rwandan government may continue welcoming the investors in rural development activities,

and where agriculture needs to empowered by different ways, including provision of

agriculture knowledge.

To ISAE, other Universities and Research Institutions

- They may support agricultural researches, because from researchers they learn how to

improve the agriculture sector, and new techniques will be developed, once these are done

well.

- Even if they are called research institutions, it was found that many research data and reports

are not kept safe for next documentation, so a way of storing this could be use of electronic

library, which could be accessed by any one and without getting damaged.

- The research results may be presented to the concerned actors and not only kept in libraries,

because as is the case for agricultural extension service we have today, this could improve

the life of population from which the research was conducted.

Extension stakeholders

- If any extension stakeholder has any information to share, any extension stakeholder may

share it, either by traditional methods or through online ones, aiming that this could reach as

many people as possible in as needed.

- For gaining more clients’ confidence, it is better to provide an accurate and updated

agricultural information to beneficiaries.

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- Farmers may follow more trainings and adopt new agricultural technologies, as these are

designed to raise their agricultural productivity.

Other Researchers and similar initiatives

- To other researchers, the investigator recommended to make further study on the agricultural

sector, and use of other ICT tools rather than web application

- The different researchers and other agricultural information publishers may combine their

efforts to prevent the duplication or confuse the information to beneficiaries as different

versions of same information can rise from different authors.

[81]

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Opportunities in Ethiopia. Unity University. Addis Ababa : s.n., 2009. MBA Thesis.

Mack, Natasha, et al. 2005. Qualitative Research Methods: A Data Collector’s Field Guide.

North Carolina : Family Health International, 2005. ISBN 0-939704-98-6.

Markets-Inclusive-Monitor. 2011. Monitor Inclusive Markets: Africa Business Models Mobile

Enabled. 2011.

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May, Julian, Karugia, Joseph and Ndokweni, Mimi. 2007. Information and Communication

Technologies and Agricultural Development in Sub-Saharan Africa: Transformation and

Employment Generation. KwaZulu-Natal : University of KwaZulu-Natal, 2007.

McIntyre, Beverly D., et al. 2009. Agriculture at a Crossroads: International Assessment of

Agricultural Knowledge, Science and Technology for Development . Washington, D.C. : Island

Press, 2009. ISBN 978-1-59726-538-6 (cloth : alk. paper), ISBN 978-1-59726-539-3 (pbk. : alk.

paper).

Meinzen-Dick, Ruth, et al. 2011. Engendering agricultural research, development and

extension. Washington, DC : Library of Congress Cataloging-in-Publication Data, 2011. ISBN

978-0-89629-190-4 (alk. paper).

MINAGRI. 2009. National Agricultural Extension Strategy. Kigali : MINAGRI, 2009.

MINECOFIN. 2007. Economic Development & Poverty Reduction Strategy 2008 - 2012.

Kigali : Minister of Finance and Economic Planning, 2007.

MINICT. 2011. Rwanda ICT Strategic and Action Plan (NICI III – 2015). Kigali : MINICT,

2011.

NISR. 2013. District Baseline Survey. National Institute of Statistics in Rwanda. [Online] NISR,

2013. [Cited: November 13, 2012.] www.statistics.gov.rw/survey-period/Districts-baseline-

survey-2008.

Nnoung, Andre M., Bohn, Andrea B. and Swanson, Burton E. 2011. Rwanda Country

Profile. Agriculture Extension an Advisory Services. 2011.

Patil, V. C., et al. 2011. Web Based Agricultural Extension In India. Dharwad, India :

University Of Agricultural Sciences, 2011.

Siraj, Mahrukh. 2012. A Model for ICT based Services for Agriculture Extension-Phase-II .

Rawalpindi : CABI, 2012.

Staatz , John M. 1998. Workshop on Structural Transformation in Africa. Food Security Group.

[Online] Michigan State University, 1998. [Cited: April 03, 2013.]

http://www.fsg.afre.msu.edu/ag_transformation/Def_Trans.htm.

Stienen, Jac, Bruinsma, Wietse and Neuman, Frans. 2007. How ICT can make a difference in

agricultural livelihoods. The Hague, Netherlands : The International Institute for

Communication and Development, 2007.

Umali, Dina L. and Schwartz, Lisa. 1994. Public and Private Agricultural Extension Beyond

Traditioinal Frontiers. Washington, D.C. : The World Bank, 1994. ISBN 0-8213-2803-4.

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UNDP-Ethiopia. 2011. Promoting ICT based agricultural knowledge management to increase

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World-Bank. 2011. ICT IN AGRICULTURE Connecting Smallholders to Knowledge, Networks,

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/ The World Bank, 2011.

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[85]

APPENDICES

Appendix I: Major Actors in Agriculture Extension System and their Channels of Delivery

Source: (Umali, et al., 1994 p. 8)

[86]

Appendix II: Independent Samples T-Test (Between Farmers' categories)

Appendix III: Independent Samples T-Test (Within Farmers' categories, Cooperatives)

[87]

Appendix IV: Independent Samples T-Test (Within Farmers' categories, Individuals)

[88]

Appendix V: Questionnaire I (System’s needs for farmers)

SURVEY QUESTIONNAIRE I (System’s needs for farmers)

INTRODUCTION:

My name is NIYIGENA Gildas, student in 5th year Rural Development and Agri-Business at ISAE RUBILIZI; I am conducting a

research on the “Agriculture Development through Online Agro-Advisory (Web-based) System” on different sites (Case

studies) in Rwanda.

For better accomplishment of this study I will be grateful for your contribution, answering to a few questions below. Collected

information will be kept private and confidential for this research.

0. SHEET IDENTIFICATION I. INTERVIEWEE’S IDENTIFICATION

Date of visit: d d m m y y y y 1. Names:

Questionnaire number: 2. Age: 3. Sex: male Female

Site District 4.Marital status: Single

Sector Married

Cell Widow(er)

Village Divorced

II. LEVEL OF EDUCATION III. PROFESSION

5. How many years of education?

a. Never attended school at all 7. What is your profession?

a. Farmer

b. Not completed primary b. Trainer (agronomist agent)

c. Completed primary (6 years) c. Merchant

d. Not completed ordinary level d. Other

e. Completed ordinary level (9 years) 8. Which activities do you do? Yes No

f. Not completed secondary a. Farming

g. Completed secondary (12 years) b. Animal breeding

h. Not completed university c. Training to farmer

i. Completed university (Bac. Or A0) d. Other

6. Have you ever followed any other education program?

a. Never attended other program 9. Which practice(s) do you do? Yes No

b. Technical education a. Cereals

c. Artistic education b. Vegetables

d. Other c. Legumes

IV. TRAINING AND VISIT d. Tubers

11. Have you attended any agricultural training? Yes No e. Roots

f. Fruits

12. (If 11 is Yes) Did it include …? Yes No g. Cow

a. Farming activities h. Goats

b. Market information i. Sheep

c. Disease eradication j. Pigs

d. New variety publication k. Rabbit

e. Environmental protection l. Poultry

f. Other 10. What is the size of your property?

a. Below 0.5ha (exclusive)

13. (If 11is Yes) Is … one of expected impact? Yes No b. Between 0.5-1ha (exclusive)

a. Agricultural production c. Above 1ha

b. Disease development IV. TRAINING AND VISIT (Continued)

c. Economic development 16. Do you ever get information on …? Yes No

d. Other a. Inputs availability

14. (If 11is Yes) Was the impact of these training(s) sufficient?

Yes No b. Cost of transport

c. Access to markets

15. Which other trainings (visits) do you need? (Explain more)

d. Access to transports and mentors

e. Environmental protection

f. Disease and pest occurrence

g. Seeds/Livestock improved varieties

[89]

V. WEB BASED SYSTEM COMPREHENSION VI. ICT EXTENSION

17. Have you heard about ICT? Yes No 22. Do you know what ICT extension is? Yes No

18. Have you heard about internet? Yes No 23. (If 22 is Yes) Have you ever used it? Yes No

19. How far is the nearest telecentre from your home?

a. Less than 1km (exclusive) 24. (If 23 is Yes) Have used these services of it? Yes No

b. Between 1km – 5km (exclusive) a. Technical Videos and Audios learning

c. Between 5km – 25km (exclusive) b. Technical Documents and written articles

d. Above 25km c. Weather

e. No where d. Markets information

20. Do you use internet? Yes No e. Input information and use (application)

f. Service provider offers

21. (If 20 is Yes) In what do you use internet? Yes No g. Technical and mentors advices forum

a. Email h. GoR policy implementation and extension

b. Information / Research i. Agri-business advertisement

c. Entertainment j. Other

VII. OTHER COMMUNICATION METHODS VIII. INTERVIEWEE POINT OF VIEW

25. Do you communicate by these tools? Yes No 25. After this the small introduction on web-extension, how do you wish may be?

a. It may focus on field extension agents

a. Telephones b. It may focus directly to farmers

b. Post mail box c. Cease to exist, we’ll only use traditional ones.

c. Radio

d. Television / Video d. Cease, GoR/NGOs may train farmers on field

e. Newspapers

f. Meetings e. Other

26. What advices may you give to improve this idea?

THANK YOU FOR YOUR KIND ATTENTION!

[90]

Appendix VI: Questionnaire II (System’s needs for technicians)

SURVEY QUESTIONNAIRE II (System’s needs for field technicians)

INTRODUCTION:

My name is NIYIGENA Gildas, student in 5th year Rural Development and Agri-Business at ISAE RUBILIZI; I am conducting a

research on the “Agriculture Development through Online Agro-Advisory (Web-based) System” on different sites (Case

studies) in Rwanda.

For better accomplishment of this study I will be grateful for your contribution, answering to a few questions below. Collected

information will be kept private and confidential for this research and subsequent system.

0. SHEET IDENTIFICATION I. INTERVIEWEE’S IDENTIFICATION

Date of visit: d d m m y y y y 1. Names:

Site District 2. Phone no.

Sector 3. Functions

II. AGRICULTURE AND ANIMAL HUSBANDRY IN THE REGION III. PROGRAM AND POLICIES

4. Which agricultural (and animal husbandry) practices are done in this region?

9. Which programs and policies (national and local) have been adopted to raise agricultural productivity in this region?

5. How many people do live in this Sector? IV. INFORMATION AND COMMUNICATION TECHNOLOGIES

6. How many do agricultural/animal breeding? 10. Do you get information on …? Yes No

7. How is the agricultural productivity in general?

a. Inputs availability

b. Cost of transport

c. Access to markets

d. Access to sponsor and mentors

e. Environmental protection

f. Diseases and pest occurrence

g. Seeds/Livestock improved varieties

11. How do people here access to information? Yes No

a. Telephones

b. Radios

8. Which obstacles do you meet for agricultural productivity in your Sector?

c. Television/Video

d. Newspapers

e. Meetings

f. Internet

V. INTERNET AND THE ONLINE EXTENSION USE

16. Do you have access to the internet? Yes No

17. How far is the nearest telecentre?

a. Less than 1km (exclusive)

b. Between 1km – 5km (exclusive)

c. Between 5km – 25km (exclusive)

d. Above 25km

e. No where

18. How often do you use internet?

19. What kind of information do you browse mostly?

[91]

Appendix VII: Interview with the institutions' experts

I. RESEACH PRESENTATION

a. Researcher

b. Research purpose

c. The reason for the visit

II. INSTITUTIONAL PRESENTAION AND SUGGESTIONS

a. About institution, purpose and specialties

b. Activities and Beneficiaries

c. Partners (Local and International)

d. Other relative initiatives in Rwanda

e. How they wish extension services to be improved in Rwanda

f. If they hope this new mode of extension is applicable in Rwanda (explain)

g. How they wish this system to work, and how they can collaborate with it

h. From their experience, what were the previous challenges

i. If there is anything they can add (Advice or ask us questions)

VI. INTERNET AND THE ONLINE EXTENSION USE (Continued) V. TRAININGS AND VISITS

20. Is there any information related to the agriculture, do you browse?

Yes No 22. Which trainings have you got concerning agriculture?

21. How do you get them?

a. By email

b. By search engine

c. By specific website (which ones?) 23. How did you access them?

a. From individual experts

b. Private institutions

c. Public institutions

d. Other

VI. INTERVIEWEE POINT OF VIEW 24. Is there any provided as a payable service? Yes No

29. After this the small introduction on web-extension, how do you wish may be?

a. It may focus on field extension agents b. It may focus directly to farmers 25. Is there any institution/individual from which

you wish get training, but not have access to it? Yes No

c. Cease to exist, we’ll only use traditional ones.

26. (If 25 is Yes) Who are they?

d. Cease, GoR/NGOs may train farmers on field

e. Other 27. (If 25 is Yes) why don’t you have access to them?

30. What advices may you give to improve this idea?

28. (If 25 is Yes) which training do you need from them?

THANK YOU FOR YOUR KIND ATTENTION!

[92]

Pro

vin

ce

Appendix VIII: Rwanda Administrative Stratification

District

Sector

a b c d e f G h i j k l m n o p q l s t u

1

Easte

rn P

rovin

ce

Bugesera

Mwogo

Ngeruka

Ntarama

Nyamata

Nyarugenge

Rilima

Ruhuha

Rweru

Shyara

1

Gatsibo

Bugarama

Gasange

Gitoki Kabarore

Kageyo

Kiramuruzi

Kiziguro

Muhura

Murambi

Ngarama

Nyamihanga

Remera

Rwimbogo

2

Kayonza

Gahini Kabare

Kabarondo

Mukarange

Murama

Murundi

Mwiri Ndego

Nyamirama

Rukara

Ruramira

Rwinkwavu

3

Kirehe

Gahara

Gatore

Kigarama

Kigina

Kirehe

Mahama

Mpanga

Musaza

Mushikiri

Nasho

Nyamugali

Nyarubuye

4

Ngoma

Gashanda

Jarama

Karembo

Kazo Kibungo

Mugesera

Murama

Mutenderi

Remera

Rukira

Rukumberi

Rurenge

Sake Zaza 5

Nyagatare

Gatunda

Karama

Karangazi

Katabagemu

Kiyombe

Matimba

Mimuli Mukama

Mushali

Nyagatare

Rukomo

Rwempasha

Rwimiyaga

Tabagwe

6

Rwamagana

Fumbwe

Gahengeri

Gishari

Karenge

Kigabiro

Muhazi

Munyaga

Munyiginya

Musha

Muyumbu

Mwulire

Nyakariro

Nzige

Rubona

7

2

Kig

ali

City

Gasabo

Bumbogo

Gatsata

Gikomero

Gisozi

Jabana

Jali Kacyiru

Kimihurura

Kimironko

Kinyinya

Ndera

Nduba

Remera

Rusororo

Rutunga

1

Kicukiro

Gahanga

Gatenga

Gikondo

Kagarama

Kanombe

Kicukiro

Kigarama

Masaka

Niboye

Nyarugunga

2

Nyarugenge

Gitega Kanyinya

Kigali Kimisagara

Mageragere

Muhima

Nyakabanda

Nyamirambo

Nyarugenge

Rwezamenyo

3

3

Nort

hern

Pro

vin

ce

Burera

Bungwe

Butaro

Cyanika

Cyeru Gahunga

Gatebe

Gitovu Kagogo

Kinoni

Kinyababa

Kivuye

Nemba

Rugarama

Rugengabari

Ruhunde

Rusarabuge

Rwerere

1

Gakenke

Busengo

Coko Cyabingo

Gakenke

Gashenyi

Janja

Kamubuga

Karambo

Kivuruga

Mataba

Minazi

Mugunga

Muhondo

Muyongwe

Muzo

Nemba

Ruli Rusasa

Rushashi

2

Gicumbi

Bukure Bwisige

Byumba

Cyumba

Giti Kageyo

Kaniga

Manyagiro

Miyove

Mukarange

Muko Mutete

Nyamiyaga

Nyankenke

Rubaya

Rukomo

Rushaki

Rutare

Ruvune

Rwamiko

Shangasha

3

Musanze

Busogo

Cyuve

Gacaca

Gashaki

Gataraga

Kimonyi

Kinigi Muhoza

Muko Musanze

Nkotsi

Nyange

Remera

Rwaza

Shingiro

4

Rulindo

Base Burega

Bushoki

Buyoga

Cyinzuzi

Cyungo

Kinihira

Kisaro

Masoro

Mbogo

Murambi

Ngoma

Ntarabana

Rukozo

Rusiga

Shyorongi

Tumba

5

[93]

4

South

ern

Pro

vin

ce

Gisagara

Gikonko

Gishubi

Kansi Kibilizi

Kigembe

Mamba

Muganza

Mugombwa

Mukindo

Musha

Ndora

Nyanza

Save 1

Huye Gishamvu

Huye Karama

Kigoma

Kinazi

Maraba

Mbazi Mukura

Ngoma

Ruhashya

Rusatira

Rwaniro

Simbi

Tumba

2

Kamonyi

Gacurabwenge

Karama

Kayenzi

Kayumbu

Mugina

Musambira

Ngamba

Nyamiyaga

Nyarubaka

Rugalika

Rukoma

Runda

3

Muhanga

Cyeza Kabacuzi

Kibangu

Kiyumba

Muhanga

Mushishiro

Nyabinoni

Nyamabuye

Nyarusange

Rongi Rugendabari

Shyogwe

4

Nyamagabe

Buruhukiro

Cyanika

Gasaka

Gatare

Kaduha

Kamegeri

Kibirizi Kibumbwe

Kitabi Mbazi Mugano

Musange

Musebeya

Mushubi

Nkomane

Tare Uwinkingi

5

Nyanza

Busasamana

Busoro

Cyabakamyi

Kibirizi

Kigoma

Mukingo

Muyira Ntyazo

Nyagisozi

Rwabicuma

6

Nyaruguru

Busanze

Cyahinda

Kibeho

Kivu Mata Muganza

Munini Ngera

Ngoma

Nyabimata

Nyagisozi

Ruheru

Ruramba

Rusenge

7

Ruhango

Bweramana

Byimana

Kabagari

Kinazi

Kinihira

Mbuye

Mwendo

Ntongwe

Ruhango

8

5

Weste

rn P

rovin

ce

Karongi

Bwishyura

Gishari

Gishyita

Gitesi Mubuga

Murambi

Murundi

Mutuntu

Rubengera

Rugabano

Ruganda

Rwankuba

Twumba

1

Ngororero

Bwira Gatumba

Hindiro

Kabaya

Kageyo

Kavumu

Matyazo

Muhanda

Muhororo

Ndaro

Ngororero

Nyange

Sovu

2

Nyabihu

Bigogwe

Jenda

Jomba

Kabatwa

Karago

Kintobo

Mukamira

Muringa

Rambura

Rugera

Rurembo

Shyira

3

Nyamasheke

Bushekeri

Bushenge

Cyazo

Gihombo

Kagano

Kanjongo

Karambi

Karengera

Kirimbi

Macuba

Mahembe

Nyabitekeri

Rangiro

Ruharambuga

Shangi

4

Rubavu

Bugeshi

Busasamana

Cyanzarwe

Gisenyi

Kanama

Kanzenze

Mudende

Nyakiliba

Nyamyumba

Nyundo

Rubavu

Rugerero

5

Rusizi Bugarama

Butare

Bweyeye

Gashonga

Giheke

Gihundwe

Gikundamvura

Gitambi

Kamembe

Muganza

Mururu

Nkanka

Nkombo

Nkungu

Nyakabuye

Nyakarenzo

Nzahaha

Rwimbogo

6

Rutsiro

Boneza

Gihango

Kigeyo

Kivumu

Manihira

Mukura

Murunda

Musasa

Mushonyi

Mushubati

Nyabirasi

Ruhango

Rusebeya

7

(by Gildas for Rwanda Online Agro-Advisory System)

Source: (NISR, 2013)

[94]

Appendix IX: Indices for sampling Plan

1a1 1b1 1c1 1d1 1e1 1f1 1g1 1h1 1i1

1a2 1b2 1c2 1d2 1e2 1f2 1g2 1h2 1i2 1j2 1k2 1l2 1m2

1a3 1b3 1c3 1d3 1e3 1f3 1g3 1h3 1i3 1j3 1k3 1l3

1a4 1b4 1c4 1d4 1e4 1f4 1g4 1h4 1i4 1j4 1k4 1l4

1a5 1b5 1c5 1d5 1e5 1f5 1g5 1h5 1i5 1j5 1k5 1l5 1m5 1n5

1a6 1b6 1c6 1d6 1e6 1f6 1g6 1h6 1i6 1j6 1k6 1l6 1m6 1n6

1a7 1b7 1c7 1d7 1e7 1f7 1g7 1h7 1i7 1j7 1k7 1l7 1m7 1n7

2a1 2b1 2c1 2d1 2e1 2f1 2g1 2h1 2i1 2j1 2k1 2l1 2m1 2n1 2o1

2a2 2b2 2c2 2d2 2e2 2f2 2g2 2h2 2i2 2j2

2a3 2b3 2c3 2d3 2e3 2f3 2g3 2h3 2i3 2j3

3a1 3b1 3c1 3d1 3e1 3f1 3g1 3h1 3i1 3j1 3k1 3l1 3m1 3n1 3o1 3p1 3q1

3a2 3b2 3c2 3d2 3e2 3f2 3g2 3h2 3i2 3j2 3k2 3l2 3m2 3n2 3o2 3p2 3q2 3r2 3s2

3a3 3b3 3c3 3d3 3e3 3f3 3g3 3h3 3i3 3j3 3k3 3l3 3m3 3n3 3o3 3p3 3q3 3r3 3s3 3t3 3u3

3a4 3b4 3c4 3d4 3e4 3f4 3g4 3h4 3i4 3j4 3k4 3l4 3m4 3n4 3o4

3a5 3b5 3c5 3d5 3e5 3f5 3g5 3h5 3i5 3j5 3k5 3l5 3m5 3n5 3o5 3p5 3q5

4a1 4b1 4c1 4d1 4e1 4f1 4g1 4h1 4i1 4j1 4k1 4l1 4m1

4a2 4b2 4c2 4d2 4e2 4f2 4g2 4h2 4i2 4j2 4k2 4l2 4m2 4n2

4a3 4b3 4c3 4d3 4e3 4f3 4g3 4h3 4i3 4j3 4k3 4l3

4a4 4b4 4c4 4d4 4e4 4f4 4g4 4h4 4i4 4j4 4k4 4l4

4a5 4b5 4c5 4d5 4e5 4f5 4g5 4h5 4i5 4j5 4k5 4l5 4m5 4n5 4o5 4p5 4q5

4a6 4b6 4c6 4d6 4e6 4f6 4g6 4h6 4i6 4j6

4a7 4b7 4c7 4d7 4e7 4f7 4g7 4h7 4i7 4j7 4k7 4l7 4m7 4n7

4a8 4b8 4c8 4d8 4e8 4f8 4g8 4h8 4i8

5a1 5b1 5c1 5d1 5e1 5f1 5g1 5h1 5i1 5j1 5k1 5l1 5m1

5a2 5b2 5c2 5d2 5e2 5f2 5g2 5h2 5i2 5j2 5k2 5l2 5m2

5a3 5b3 5c3 5d3 5e3 5f3 5g3 5h3 5i3 5j3 5k3 5l3

5a4 5b4 5c4 5d4 5e4 5f4 5g4 5h4 5i4 5j4 5k4 5l4 5m4 5n4 5o4

5a5 5b5 5c5 5d5 5e5 5f5 5g5 5h5 5i5 5j5 5k5 5l5

5a6 5b6 5c6 5d6 5e6 5f6 5g6 5h6 5i6 5j6 5k6 5l6 5m6 5n6 5o6 5p6 5q6 5r6

5a7 5b7 5c7 5d7 5e7 5f7 5g7 5h7 5i7 5j7 5k7 5l7 5m7

Legend/ Key: Code meaning:

Eastern Province 4g2 (First number) 4: This Sector belongs to Province no. 4 (Southern Province)

Kigali City (Last number) 2: Means this Sector belongs to District no. 2 among all

Districts of Province no 4 (Huye District) Northern Province

Southern Province (Letter in the middle) g: This Sector is the gth Sector on a list of

Sectors in District 2 of Province 4 (Mbazi Sector) Western Province

No Sector belongs to this box

(by Gildas for Rwanda Online Agro-Advisory System)