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DIAL-IN INSTRUCTIONS FOR TODAY’S
WEBINAR• In order to connect your audio for today’s presentation, please click on the
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HR AND FINANCE ISSUES:
MANAGING YOUR BUSINESS
DURING GLOBAL M&A
Ragu Bhargava
Co-Founder & CEO
Global Upside
Kristina Mclaughlan
Global Director of HR M&A
Intuit
Klint C. Kendrick, Ph.D., SPHR
Director HR Mergers & Acquisitions
Oracle Corporation
August 8, 2017
5
Hire Smart
Stay Compliant
Win Globally
TODAY’S SPEAKERS
Ragu Bhargava
Co-Founder & CEO
Global Upside
Kristina Mclaughlan
Global Director of HR M&A
Intuit
Klint Kendrick, Ph.D., SPHR
Director HR M&A
Oracle Corporation
TODAY’S AGENDA
I. PROGRAM OVERVIEW
II. DEAL MECHANICS & CONTINUING OPERATIONS
III. EMPLOYEE EXPERIENCE & RETENTION
IV. LEGAL & REGULATORY COMPLEXITIES
V. AUDIENCE Q&A
UNDERSTANDING THE DEAL
Payment MeansStock vs. Asset Purchase Tax Considerations
Stock, Cash
Earn outs
How are they calculated?
Transition Services Agreements
Key Components
Length
PLANNING FOR THE NEW STRUCTURE
Ownership Structure
Shared Service Centers
Distributed Administration
Outsourced Support
Holding vs Separate Companies
Is the leadership structure clear?
Uncertainty often results in key employees leaving
Service Delivery Structure
PEOPLE
Change ManagementWork Force ReductionCore Team
Rehire to a new legal entity Are employment agreements in place?
What are the transition/termination clauses?
Severance: statutory and supplemental
Impact of unions, works councils, and CBAs
Transition to new benefits plans
Insurance/Non Insurance
Payroll continuity and compliance
Local quirks
Payroll and Benefits
“Some countries require
historical payroll records
for up to 3 years.”
“Can you transition under
existing employment
agreements or transfer letters?”
DAY AFTER THE CLOSE
Ongoing SupportInfrastructure
Will existing assets be used? Internal, External, Combination
Who can help?
Integrate or replace disparate systems?
Adding new systems
Data gathering and transfer
ERP, HRIS/HCM, Expense Reporting,
Talent Acquisition, Employee Portals, Etc.
Systems
“In M&A, the employee experience
is just as important as the product or
functional integration.
Plan for end-to-end employee
engagement, not just Day 1…”
POLLING QUESTION
Companies that invest in employee experience are
how much more profitable than companies that
don’t?
A. 0x
B. 2x
C. 4x
D. 6x
E. 10x
e.g., “Within 1 year, every newly acquired employee is actively
contributing, feeling valued, and inspired by the Buyer’s vision”
Create A Vision For Ee Engagement
To…
Acquired employees are
engaged when they say:
• “I know my role”
• “I feel valued”
• “I know how my work
aligns with this new
company’s strategy”
From…
Scared, skeptical,
minimally productive
• “Do I still have a
job?”
• “What are my new
salary & benefits?”
• “Will I like this new
company?”
Josh Bersin @ Deloitte
A 10% attrition rate is average for companies that have never gone through a merger.
But for those that have, the rate remains twice that even nine years after the event
POLLING QUESTION
What % of deal price do acquirers typically budget
for ee retention?
A. 1% or less
B. 2%
C. 3%
D. 4%
E. More than 4%
EE RETENTION IN M&A IS MORE ART THAN SCIENCE
5 EE RETENTION BEST PRACTICES
1. Identify retention candidates as early as possible.
2. Design a global retention philosophy and strategy but
allow for local and regional variations.
3. Combine pay-to-stay and pay-to-perform metrics,
when possible.
4. Secure retention agreements with senior leaders
before other employees.
5. Focus on other factors, including culture,
communication, the role of managers, role clarity,
career path, etc.
Be realistic about ee attrition after an acquisition… always have a
“Plan B”
LEGAL AND REGULATORY COMPLEXITIES
Financial Matters Anti-Corruption Privacy
Transfers & Acquired Rights Dismissals Representative Bodies
FINANCIAL MATTERS
• Be aware of different GAAP
requirements
• Account for change in control
provisions
• Some pensions and retiree
medical plans are carried as DB
liabilities
• Accrued liabilities may be
significant
• Statutory contributions and
mandatory perquisites can be
unexpected cost drivers
ANTI-CORRUPTION
• US Foreign Corrupt Practices Act
• Increasing enforcement, including M&A-related successor liabilities
• Significant civil and criminal penalties
• HR issues:– Hiring foreign government
officials and their relatives– Charitable contributions– Ethics and compliance training
for current and acquired employees
In the past 15 years, how many anti-corruption
cases have US officials brought for M&A-related
successor liability?
A. 3
B. 12
C. 29
D. 48
POLLING QUESTION
PRIVACY
• How does the target handle and transfer employee data?
• How will you handle and transfer employee data during due diligence?
• How will you handle and transfer employee data post-close?
TRANSFERS AND ACQUIRED RIGHTS
• Evaluate employee transfer
mechanisms
• Harmonize terms and
conditions
• Follow information and
consent rules
• Note limited enforceability
of restrictive covenants
• The largest potential legal consequence for violating European labor laws related to M&A transactions is:
– Reinstatement of employment in Austria, Hungary, and The Netherlands.
– Criminal charges in Belgium, France, Italy and Poland
– Two years of pay per affected employee in Ireland
– All of the above
POLLING QUESTION
DISMISSALS
• No such thing as “At Will” employment
• M&A is not a recognized reason to
downsize
• Statutory severance and notice periods
• Post-integration collective
redundancies often have additional
requirements
• Replacing regular employees with
contingent labor, outsourcing, or
offshoring can be risky
REPRESENTATIVE BODIES
• Works Councils & Trade Unions
• National Collective Agreements
• Information, consultation & consent
• Representatives are often protected from redundancy
• New representative bodies often form when M&A rumors start to spread
A FEW TAKE AWAYS…
• Have a baseline integration plan to diligence against
• Organize the diligence and integration plans by jurisdiction
• Get help from local experts
• Allow extra time in the diligence and planning stages
• Budget extra time for required consultations
TODAY’S SPEAKERS
Ragu Bhargava
Co-Founder & CEO
Global Upside
Kristina Mclaughlan
Global Director of HR M&A
Intuit
Klint Kendrick, Ph.D., SPHR
Director HR M&A
Oracle Corporation
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