developing solutions methodology.doc

7/28/2019 Developing Solutions Methodology.doc

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Introduction

o How can you use the guide?

1. How can you involve people in developing solutions?

Applytechniquesused in other disciplines to help people come up with ideas

o Show people what ideas are coming through to build momentum

Help people help each other develop solutions

o Coming up with ideas

o Case study: What skills would you want to share?

Focus ideas on community outcomes

o Break up the stages of developing ideas in ways which are practical

o Case study: What would make your area a better place?

Test new ways of producing research

o Explore how you can use the competition to gather and analyse insights

o Case study: How are we going to use the ideas?

Identify new technological trends

o What would make it easier for you to use technology?

o Case study: How do you think about how to make services easy to use?

Show your organisation how the ideas can inform their priorities

o Categorise ideas put forward to your competition

o Support citizens to shift to online personalised services

o Managing information to improve decision making

o Enable users to group together to solve problems


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2. How do you get people to take part in your competition?

Develop a stakeholder engagement strategy

o Work with your partners to engage and manage expectationso Get feedback from stakeholders to design the message and process

3. How can you ensure the benefits can be realised?

Create measures of success

Issue challenges based on local priorities

o Issue challenges that are relevant to your services priorities

Involve the public to suggest ideas

o Identify what resources you can secure

o Collaborate with partners who can provide competition resources

Agree criteria to review ideas & prototypes

o Work with your partners and sponsors to design criteria

o Provide a competitive element by securing sponsors

o Select the most highly rated ideas to be developed into prototypes

4. How can you support people to come up with prototypes?

Explain what you mean by a prototype

o Tell developers what you want them to come up with

Define the specification to provide to developers

o Enable people to have the resources to help them develop prototypes

o Make systems and data integrated and re-usable

Explain to developers how the event will work

o Invite external participants to describe what resources could be used

o Update people on how the event will workhow they can prepare

Show developers how they can use open data to come up with prototypes
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5. How can you involve partners in shaping the process?

o Involve people representing your partners

o Define the challengeso Involve your staff to guide developers

o Define the expertise you have that can help people

Use approaches to help developers come up with prototypes at your event

o Provide a combination of structure and flexibility

o Invite people who are willing to make the day work

Review the prototypes

o Select criteria that you would use to review your own services

Use the judging to learn lessons from the prototypes

o Identify gaps and assets you can use to develop the idea

o Plan for future development of the prototype to ensure sustainability

o Design the prototype around the needs & assets of the customer group

o Use specialist techniques to help develop the idea into a prototype

o Consider tools that make the user fully engaged with the prototype

Offer prizes for the competition

o Offer prizes to the winners of the best idea and prototype

o Provide non-financial prizes to help take forward the prototypes

Provide routes for ideas and prototypes who havent won

o Ensure that people can continue to work on prototypes together

o Report the event so others can learn from it

o Celebrate and recognise everyones contribution

Identify what could be improved after the competition

o Work through strong relationships and existing networks

o What could we have improved?


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Introduction

With the financial constraints they face, public services need to explore more agile andefficient ways of making use of ICT.

Various councils have responded to this through launching calls for ideas or competitions,

whether it's involving staff and users to rethink ways of working, getting ideas for localbudgets,developing banks of social capital orconnecting students with entrepreneurs to stimulateinnovation.

We have co-designed a programme to help public services in Kent engage communities& SMEs to prototype solutions to local challenges.

We designed an approach focused on impact and sustainability by gettingentrepreneurs to build on community ideas and secured partners to get residents to testprototypes and experts to support the winners to develop business models.

Through the lessons learned from this programme, weve developed a guide to help

organisations who are looking to get

o ideas and prototypes that be used as applied research to inform development

of projects and services

o methods of engagement & access to digital entrepreneurs to explore

opportunities for future collaboration & joint development of solutions

What is Kent Connects?

Kent Connects is the lead technology partnership for Kent and Medway. It has alreadyinvested in a single, county wide infrastructure (both technology and people) to enable itspartners to join up and share their services delivery mechanisms in a secure, robust andcost effective environment.

Kent Connects is an extremely effective and productive strategic partnership facilitatingpartner projects by providing advice and sharing best practice and resources.

If you would like to find out more about Kent Connects or Developing Solutions, please [email protected].
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How can you use the guide?

Please find below symbols to help you understand how to use the guide:

Categories Examples

Sections of the guide

Steps of the process

Recommendations

Examples used inour competition


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1. How can you open up the development of solutions?

To open up the development of ideas and solutions to entrepreneurs, universities &colleges and public service staff:

Applytechniquesused in other disciplines to help people come up with ideas

o Applytechniquesused in disciplines like design & research or even fields like art or

community development such asblank canvas orskills dating- to stimulate people tocome up with ideas

People might have seen something that uses technology in a really creative way. Encouragethem through the online platform to think about how these new ways of using ICT could helpimprove their neighbourhood or public services.

Show people what ideas are coming throughto build momentum

o We blogged idea of the week to highlight

good ideas coming througho To be open and transparent, we

published the scores of all the ideas.

Help people help each other develop solutions

Coming up with ideas sounds really easy, but sometimes to get the simple but most effectiveones, it's worth thinking about how to stimulate them. Breaking up the ideas makes theprocess seem more meaningful to people taking part and more likely for them to want towork together to develop the ideas.

Coming up with ideas

We started off by looking atwhat skills peoplewant to learn and share and then ontowhatwould make it easier for them to use technology ,how people want to make their neighbourhood a

better place and how people want to help eachother.

What skills would you want to share?

Fromshowing people how to cooktoencouragingyoung people into sport , many of the ideasbuild on people's personal motivations toeither learn or share expertise with others.This is often the easiest way of getting

individuals to help each other.

Focus ideas on community outcomes
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o Break up the stages of developing ideas in ways which are practical such as

what skills people want to learn and share,how people want to improve their neighbourhoodandhow people want to help each other

What would make your neighbourhood a better place?

We wanted to enable people to reflect on what would maketheir neighbourhood a better place. It was very striking howmuch people focused on what physicalimprovements were needed, whether it was making theirstreets cleaner or look more appealing - andwhat behaviour changes could improve community spirit.

Test new ways of producing research

o Explore how you can use the competition in such a way that you can gather

and analyse insightsandprototype waysto turn ideas into research

How are we going to use the ideas?

We explored how we could make sense of the ideas peoplesubmitted as new forms ofcommunity insight. This includedmapping a "neighbourhood of ideas" orcreating personas onhow people want to help others.

Identify new technological trends

If you want to understand how your service can adapt to the changing trends in howpeople use technology and what tools they use, design approaches that enable you togain insights on how

o people can move to digital by defaultby focusing onwhat would make it easier for

people to use technology

o you can encourage re-use of your ICT assets and of your partners such as opendata,customer relationship systems anddevelopment environments

What would make it easier for you to use technology?

All of us will reject a way of doing things that we think willmake us look stupid whether its learning how to usetechnology or repairing a car.

We worked withcommunity groups & students to help themcome up with ideasthat can help them think about whatmakes it easier for them to want to use ICT!
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How can you think innovatively about how tomake services easier to use?

Many people put forward simple solutionsfrom being able to access information in asingle place to being able to contact people inyour neighbourhood via getting text alerts when

your bin needs emptying.

Show your organisation how the ideas can inform their priorities

To understand the potential of this process to provide applied research to informdevelopment of projects and services, categorise the ideas put forward to yourcompetition by different types of approaches based on how they can improve thecapability of partners to deliver their priorities or inform the development of services.

This will help you work out where to direct the ideas in your services and in what areas

your customers and partners would be enthusiastic in providing feedback on or evenshaping projects that you want to involve them in.

Types of approaches to improve the capability of partners

Over 40% of ideas support citizens to shift to personalised online services, while close to30% show a desire to make the best use of technology assets owned by public services,while over a quarter could support them to solve their own problems. Slightly less popularwere approaches to support people to group together to solve their own problems or tomanage information to improve decision making.

See http://www-958.ibm.com/software/data/cognos/manyeyes/visualizations/types-of-approaches-2 to visualise
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2. How do you get people to take part in your competition?

To ensure you can test out effective methods of engagement and access to digitalentrepreneurs to explore opportunities for future collaboration & joint development of

solutions:

Develop a stakeholder engagement strategy

o Work with your partners to ask questions you could use to understand how to

engage and manage expectations. These could include:o What audiences do you want to reach out to?

o Why would persuade them to take part in the event?

o What content would appeal to them?

o What content should you feature?

o What format would appeal to them?

o How can they contribute?o What tools can you provide that enable them to contribute?

Get feedback from stakeholders to design the message and process

Feedback provided suggested we should focus on the following:o Can do something for the good of the public

o People are willing to go the extra mile

o Create commitment by the councils to work with the developers to get the apps

adoptedo

Signposting to the website & marketing the appo Focus on market share, content and reach

We worked with existing networks to identifyand invite 1230 local and over 5000 nationalmembers to take part

o invited over 370 professionals &

groups in Kent working in the ICTsector

o partnered with local colleges and

organisations to host workshops toenable 140 users to submit ideas to the

competitiono promoted the competition at key

facilities including 12 Libraries and 9Gateways, as well as to 120 delegatesat the Kent Connects Conference

o issued press releases to 90 media outlets and got press in UKAuthoriITy, The

Register, LGC and the Guardian and received High Impact Status from the GlobalEntrepreneurship Week

o secured participants to the eventfrom across Kent and beyond with 40 delegates

attending
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3. How can you ensure the benefits can be realised?

Create measures of success

Before identifying any indicators that come to mind, start up with exploring those measuresof success which can show how (well) youve achieved your objectives, managing thebalance between qualitative and quantitative metrics.

Objectives Measures Targets Actual %Over/UnderTarget

Issue challenges based on local priorities

To ensure that the entrepreneurs you engage can produce ideas and prototypes that can

be used as applied research to inform development of your projects and services,design approaches that:

o Issue challenges1 that are relevant to your services priorities and accessible

enough for the public to relate to and where you can provide ICT assets todevelopers to use

What were the challenges we issued?

There are two challenges we invited people to submit their ideas to on how the use of digitaltechnology can

1. Help people help each other in your neighbourhood

There are many opportunities for how the use of technology could improve peoplesneighbourhood, whether it's to help people find a voice, share skills for a good cause, oreven organise community cleanups.

2. Make it easier for you to report issues to your council

There are many ways that technology is being used for people to report issues, whether it'sreporting a pothole that needs fixing, texting in a photo of waste on the street orsharing your

experience with frontline staff. And that information can be used in really creative ways . Butthere are issues which people cant report easily.

Who was eligible to participate?

This competition is open to any UK resident. To facilitate the free exchange of ideas, allvisualizations and other contributions you make to this challenge will be covered under theCreative Commons Attribution-ShareAlike 3.0 license.

11. Help people help each other in your neighbourhood and 2. Make it easier for you to report issues to your council
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Involve the public to suggest ideas

o Identify what resources you can secure to enable you to involve people to suggest

ideas online on how ICT could be used to tackle those challenges in advance of theevent you invite them to

Collaborate with partners who can provide competition resources

Kent Connects partnered with DotGovLabs to develop an online space for thecompetition at http://bit.ly/submityouridea, securing over 16,2292 views on thecompetition website, 254 comments with 8 prototypes put forward.

The proportional increase in people engaging in the competition showed that thedevelopment and stimulation of ideas built strong momentum for getting peopleexciting about the process.

What is Dot Gov Labs?

Dot Gov Labs is an online innovationcompetition platform which has over1700 entrepreneurs, developers andusers of public services. Public serviceagencies (so far including DWP, NHSand Cabinet Office) put forwardchallenges they require ICT solutionsto and people are invited to submitideas to these. Each challenge willhave different criteria and prizes, butruns through the same process.

We also obtained venues & organisation of eventsby Mid Kent & ThanetColleges, Turner Contemporary & Gravesham DC with 200 people.

Agree criteria to review ideas & prototypes

o Work with your partners and sponsors to design criteria that means you can use

the ideas to inform the development of projects and serviceso Provide a competitive element by securing sponsors3 to provide awards to the

best ideas and prototypes developed

Select the most highly rated ideas to be developed into prototypes

The winners of the best ideas - a civic entrepreneur developing a way to incentivise people tolook after each other and local students making it easier for their neighbours to use theirsmart phones to access services - demonstrated the key principles weve been encouraging.

The ideas put forward to both Challenges were evaluated by the Judges based on thefollowing criteria:

o How well could the idea help people help each other?

o How easily could the technology suggested be used by people?

o How well could this idea offer volume of take up that would deliver a profit?

2The most viewed challenge onhttp://dotgovlabs.direct.gov.uksince it began in 2010

3Sponsored by Kent Business School, Lagan, Geovation and Ordnance Survey
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The ideas with the highest ratings overall were:

o Challenge #1 Help People Help Each Other: Sunshine Bank Online community of

young people and others who earn virtual tokens of recognition for posting the things they do

to take care of themselves, other people and our world developed by a digitalentrepreneur

o Challenge #2: Make It Easier to Report Issues: Abbreviation 999 When a friend

asks you for a number for the doctors but you don't know the number, use this app. When looking for a good taxi service but you can't remember the number, use thisdeveloped by a group of students from Thanet College.
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4. How can you support people to come up with prototypes?

Explain what you mean by a prototype

o Tell developers that you want them to come up with visual representations ofwhat the person is putting forward (i.e. a website, app, etc), but these dont needto be working applications. Prototypes therefore could be wireframes, screenshots,mockups, prototype websites, etc.

To give you an idea of prototypes developed in similar circumstances included Rewired State,CityCamp Brighton andSI Camp (all developed over 48 hours).

Define the specification to provide to developers

o Enable your digital entrepreneurs to have the resources to help them develop

prototypes that could work with your organisations systems.

Make systems and data integrated and re-usable

We provided developers with a data requestfacility from www.openkent.org.uk and provisionof the Lagan Open 311 Environment fordevelopers to create apps that link their sites,social networks or mobile applications direct tocouncil customer relationship systems.

We also opened our technical and enterprisearchitecture to SMEs to improve front/backoffice integration with external apps (asdemonstrated by developers being able to useOpen 311 and OS Open Space) and createdopen APIs4 - as demonstrated by the APIs ofEvents & Activitiesdata and overallopen datafrom Open Kent.

This enabled developers to come up withprototypes in under a day from wire frames,apps to mashupsto outline specifications.

Explain to developers how the event will work

4Like Mumsnet using Directgov tools built on standardised interfaces to provide their users with official up-to-date information

on schools and family services
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o Invite external participants to describe what resources could be used to help

people develop prototypes.

o Update people on how the event would workandhow they could prepare in advance

of the day by describing the challenges and what developers could consider whenbuilding on ideas

We hosted atwitter chat to discuss any queries people had about the event.

Show developers how they can use open data to come up with prototypes

Local public services also have ICT assets that could be re-used by entrepreneurs. Thereare amazing opportunities for open data to be used. Competitions organised across theworld have shown how effective they are at illustrating the opportunities it can offer to thepublic. You can see a selection of themhere.

We know that open data is a very new area for the public. Most people will never have heardof open data, let alone used it to create visualisations. Others however may have used toolsto turn data into new web applications. They are also using APIs from customer relationshipmanagement systems in a similar way. Thats why its an opportunity for public services tostimulate use of open data by encouraging innovators to use datasets to turn ideas into newways of using technology.

o Work with relevant partners who could sponsor and support the development of the winning

prototypes

o Get senior stakeholders within the partners organising the competition to review the

prototypes to give them ownership over the process

o

Involve officers with different types of skills from our partner organisations to act as criticalfriends

o Profile the winning prototypes to provide them with kudos and credibility

Show prototypes that have been developed through similar competitions

We reviewedprototypes that had been developed through similar competitions anduses ofopen dataand open 311to show people taking part in our competition how they could preparefor developing prototypes on the day.

The best entries aren't necessarily the technically brilliant applications. It is more about making someth.( Jim Morton, Applications Architect for Warwickshire County Council)

It is a great opportunity to be really imaginative and yet produce something that will have a solid local i (Kevin Malley, from Bristol Futures)
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5. How can you involve partners in shaping the process?

o Involve people representing your partners to review the ideas and prototypes

basing the criteria on financial and social impact

Define the challenges

We defined the challenges for developers in a much more technical way than we did for localcommunities:

o Challenge 1: Help people help each

other in your neighbourhood, they willbe asked to develop a prototype based onan idea submitted by the public in thatchallenge and use OS Open Data.

o Challenge 2: Make it easier for you to

report issues to your council, they will beasked to develop a prototype based on anidea submitted by the public in thatchallenge. They will also be able to use theLagan Open 311 Integration Toolkit if theywish.

Define the expertise you have that can help people

o Involve your staff to advise and guide developers on how their prototypes would

work in a public service environment, as well as learn new techniques themselves.

The expertise provided by the critical friends for Developing Solutions includedo Designing wireframes and mock-ups of user interfaces

o Interaction design or user experience

o

Creating applications using OS Open Data or OS Open Spaceo Developing software prototypes, database design, APIs or outline code

o Managing customer focused projects

We learnt from the approach of partners,such as Geovation we had purposefullybuilt relationships with to gain expertise onhow to develop competition-basedprototyping challenges. We are now helpingGeovation shape its forthcoming challenge the first ever focusing on localities
http://www.ordnancesurvey.co.uk/oswebsite/products/os-opendata.htmlhttp://www.ordnancesurvey.co.uk/oswebsite/products/os-opendata.htmlhttp://bit.ly/njg9SJhttp://bit.ly/oc9rmphttp://bit.ly/oc9rmphttp://bit.ly/uyAmsihttp://bit.ly/uyAmsihttp://www.ordnancesurvey.co.uk/oswebsite/products/os-opendata.htmlhttp://bit.ly/njg9SJhttp://bit.ly/oc9rmphttp://bit.ly/uyAmsihttp://bit.ly/uyAmsi


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Use approaches to help developers come up with prototypes at your event

Just as you can learn from other disciplines to involve people to come up with ideas, useapproaches like agile development - that can help developers come up with prototypes inan easy and effective way

o Provide a combination of structure and flexibility to create an atmosphere ofpurpose

Ensure the process of the day challenges people to prioritise and iterate exclusively basedon the criteria of the competition, focusing on value to the business and the customer.

o Invite people who have a willingness to make the day work while having

different experiences to build trust amongst each other

Enable people to self-organise into teams. Beyond the people who put forward theprototypes, invite people who can provide their cross-functional skills to help develop theprototypes. This challenges them to work out as a team how to take decisions andresponsibility for specific tasks to produce the prototype.

The structural elements for me included the competition (giving our activityan edge and excitement), the time-bound nature of the day (we had topresent our work at the end of it), the identified roles on hand to help us out(are there other roles that could help with the process perhaps groups?)and Johns style of facilitation (which made everyone feel heard).

(Participant on the day)

I think the main ingredient for me was we discussed without prejudice:everyone expressed their opinions and that view-point was as valid asanyone's; and reasoned argument was the name of the game. The dayworked because we had a belief in the goal. (Participant on the day)


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Review the prototypes

o Select criteria that you would use to review your own services or products.

This will mean the prototypes that have been developed can inform better ways ofdesigning and developing your own ICT applications

SubmissionQuestions

Judging Criteria Score (1-5)

Weighting(1-5)

OverallScore(Score xWeighting)

Whats the idea? How well the idea wouldachieve the objective of theChallenge selected

5

Who would ithelp?

How well the idea putforward would benefit andhelp the selected targetaudience

2

What technology

would it use?

How well the technology put

forward would be able toimplement the idea in a waythat could help the targetaudience

3

How would peopleuse it?

How well the process to usethe idea would work on thetechnology put forward andcould be used withoutdifficulty by the targetaudience

4

What would you

call the idea?

How well the idea could be

understood to the targetaudience?

1

What is thepotentialcommercial valuein this idea

Does this idea offer thevolume of take up that woulddeliver a reasonable profitover costs?

3

Use the judging to learn lessons from the prototypes

Eight prototypes were developed below. The most popular type of outcome the prototypeswere trying to achieve was to help citizens use quality of life data to make choices,

including both Sunlighting in Kentand theLearning Gamewho won the prizes for BestPrototype.

You can see the individual evaluations of the prototypes hyperlinked below. Here is asummary of the key points

o Identify gaps and assets you can use to develop the idea

o Learn from entrepreneurs working in public services on what gaps exist in the

market to spin out online services

The criteria gave us some ideas to work with, rather than determiningwhat we produced. (Participant on the day)
http://bit.ly/vdDeGMhttp://bit.ly/s0I8hRhttp://bit.ly/sqz4xohttp://bit.ly/sqz4xohttp://bit.ly/vdDeGMhttp://bit.ly/s0I8hRhttp://bit.ly/sqz4xohttp://bit.ly/sqz4xo


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o Build on existing work in opening up specific datasets, making it more likely to

make the prototype up to date and sustainable

o Show connected difference, by combining elements of innovations from the civil

society and technology sector

o Link up with competitors who are developing similar ideas and different skillsto explore opportunities to join up your idea with theirs5

o Plan for future development of the prototype to ensure sustainability

o Enable the flexibility for data from beyond the sector to be included into the

application, incentivising other stakeholders to provide data

o Look towards the future, on how to position the prototype with external

stakeholders as well as how it could be used by people within organisations

o Design the prototype around the needs & assets of the customer group

o Strip out all the complexity of the idea and focus exclusively on the needs youre

trying to meet

o Tackle unmet needs with specific customer groups using existing infrastructure

and explore how the technology could be used in new ways

o Work with young people to build apps for the future that can improve the customer

experience

o Use specialist techniques to help develop the idea into a prototype

o Demonstrate clarity of purpose, tapping into what people might be thinking when

theyre online

o Use personas and scenarios from user design methodologies to describe the

prototype to people that can develop it

o Consider tools that make the user fully engaged with the prototype

o Provide the platform for people to take action using the assets displayed

o

Make it usable by default, working off-line as well as online

o Think of the user by focusing on embedding mechanisms to build trust online

Offer prizes for the competition

o Offer prizes to the winners of the best idea and prototype of each of the

challenges you issue for your competition and explore if you can get them jointlysponsored by suppliers or other organisations.

Provide non-financial prizes that can help winners take forward the prototypes

5As there were some similari ties with Paul Brewers I can help solution, we met to share ideas. From evaluation of

Sunlighting in Kent
http://bit.ly/xRjrvQhttp://bit.ly/xRjrvQhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xRjrvQhttp://bit.ly/xRjrvQhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/tP1Me6http://bit.ly/tP1Me6http://bit.ly/tHTogOhttp://bit.ly/tHTogOhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/tOYa5Uhttp://bit.ly/tOYa5Uhttp://bit.ly/xRjrvQhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xRjrvQhttp://bit.ly/xRjrvQhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xRjrvQhttp://bit.ly/xRjrvQhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/tP1Me6http://bit.ly/tP1Me6http://bit.ly/tHTogOhttp://bit.ly/tHTogOhttp://bit.ly/xTobMWhttp://bit.ly/xTobMWhttp://bit.ly/tOYa5Uhttp://bit.ly/tOYa5Uhttp://bit.ly/xRjrvQhttp://bit.ly/xTobMWhttp://bit.ly/xTobMW


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The User Testing Workshop is hosted by Tunbridge Wells Council bringing together aselection of users of their services to test out the winning prototypes. The winners will alsobe invited to gain vital feedback on how to improve usability.

The Prototype to Proposition Workshop is hosted by Kent Business School where acohort of its MBA students will work with entrepreneurs on developing a business proposition

that will help them take their prototypes to market.

Provide routes for ideas and prototypes who havent won

o Ensure that people who submit ideas that are not selected to go forward to the

next stage of the competition can continue to work on them together online .Indeed these prototypes could be beneficial to other local areas and public services.

Social reporters are valuable not just to connect these ideas and tools betweencommunities, but to get people with those ideas to discover and link up with people!

o Report the event so others can

learn from it

The Big Lottery Funds Social ReportingProgramme was present at the DevelopingSolutions Camp to capture insights on the dayas well as connect ideas with other projectstheyve been working with.

They filmed video interviews and report the

event on new models of councils supportingcivil society using existing resources.

o Celebrate and recognise everyones

contribution

By participating at the event, all participantsreceived a Certificate valuing theircollaboration in helping develop prototypesand they will be able to work withprofessionals with a range of digital and

technical expertise in designing prototypes oncommunity-based ideas.

By profiling the ideas and prototypes, weveprovided the kudos and credibility to encouragepeople who put them forward to pitch them toother competitions, such as ComputerWeeklys Awards or NESTAs Innovation inGiving.

Identify what could be improved after the competition

Work through strong relationships and existing networks to signpost the groups toorganisations related to their challenge area that the event organisers have a strong
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relationship with. Recommend encouraging groups to make use of their own relationships totake forward their prototypes.

developing solutions methodology.doc

Documents