designing for live and digital by agencyea
DESCRIPTION
For the Event Design Summit 2012, agencyEA senior designer Rick Cosgrove presented how technology is now a main component of all experience designs, and as such designers need to fully adopt a “live+digital” creative process.TRANSCRIPT
PLUGGING INTO TECHNOLOGY: DESIGNING “LIVE+DIGITAL”
PRESENTEDBY:
RICK COSGROVESENIOR DESIGNERAGENCYEA
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01.OUR DESIGN PROCESS
02.SOLUTIONS: DIGITAL + LIVE
03.LEARNING FROM DESIGNING IN DIGITAL
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OURDESIGN PROCESS
How we do it
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1. UNDERSTAND THE CLIENT’S GOALS
OURDESIGN PROCESS
PROFILETHE AUDIENCE
IDENTIFYTHECHALLENGES
BUILDTHESTRATEGY
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2. DIGITAL BRAINSTORM
OURDESIGN PROCESS
DIGITAL INSPIRATION
DIGITAL RESOURCES
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2. DIGITAL BRAINSTORM
OURDESIGN PROCESS
DIGITAL INSPIRATION
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2. DIGITAL BRAINSTORM
OURDESIGN PROCESS
DIGITAL RESOURCES
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OURDESIGN PROCESS
3. FROMINSPIRATION TO IDEATION
RELEVANT TOOLS
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OURDESIGN PROCESS
LEVERAGERESOURCES
ELEVATE THE SOLUTION
4. REVISE, REVISE, (WITH TEARS IN YOUR EYES)
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SOLUTIONS: INTEGRATING DIGITAL+LIVE
Booya baby!
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UNDERSTAND THE CLIENT’S GOALS
PROFILE THE AUDIENCE
IDENTIFYTHECHALLENGES
BUILDTHESTRATEGY
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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BOEING747-8 INTERCONTINENTALPREMIERE & FIRST FLIGHT
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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BOEING747-8 INTERCONTINENTALPREMIERE & FIRST FLIGHT
UNDERSTANDCLIENT GOALS
ENERGIZE AND THANK BOEING’S KEY STAKEHOLDERS – CUSTOMERS, SUPPLIERS AND WORKFORCE
POSITION THE 747-8 INTERCONTINENTAL AS “THE MUST HAVE AIRPLANE” FOR A GLOBAL OPERATOR: STYLE, PERFORMANCE, AND CONFIDENCE
HIGHLIGHT THE NEW TECHNOLOGIES AND MATERIALS THAT CREATE BOTTOM LINE CUSTOMER BENEFITS
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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KNOWYOURAUDIENCE
CUSTOMERS (B2B)
SUPPLIERS / PARTNERS
EMPLOYEES
MEDIA
10,000+
SOLUTIONS: INTEGRATING DIGITAL + LIVE
BOEING747-8 INTERCONTINENTALPREMIERE & FIRST FLIGHT
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KNOWTHECHALLENGES
GENERATE BUZZ, ANTICIPATION AND PARTICIPATION FROM A GLOBAL CUSTOMER BASE
CHANGE IN SCOPE AND SCALE OF PRODUCT REVEAL
TIGHT WINDOW OF EXECUTION
WORK WITHIN THE WORLD’S LARGESTBUILDING BY VOLUME
SOLUTIONS: INTEGRATING DIGITAL + LIVE
BOEING747-8 INTERCONTINENTALPREMIERE & FIRST FLIGHT
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MICROSITE
INTEGRATED EMAIL CAMPAIGN
LIVE VIDEO STREAMING
LIVE TWITTER & TEXT MESSAGING INTEGRATION DURING EVENT
WORLD’S LARGEST KABUKI DROP
BUILDTHESTRATEGY
SOLUTIONS: INTEGRATING DIGITAL + LIVE
BOEING747-8 INTERCONTINENTALPREMIERE & FIRST FLIGHT
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MICROSITELIVE STREAM& TEXT FEEDLIVE VIDEO STREAMING, TEXTING ON SCREEN, PHOTO AND COMMENT
SOLUTIONS: INTEGRATING DIGITAL + LIVE
BOEING747-8 INTERCONTINENTALPREMIERE & FIRST FLIGHT
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SOLUTIONS: INTEGRATING DIGITAL + LIVE
GE HEALTHCAREHEALTHYMAGINATION SHOWCASE & RSNA
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GE HEALTHCAREHEALTHYMAGINATION 2011 SHOWCASE
ENTR
ANCE
RURA
LAF
RICA
INN
ERCI
TYCL
INIC
EMER
GEN
CYRO
OM
BATHROOMS
MAI
N
STAG
E
GE
EMPL
OYE
E AR
EA
GE
STO
RAG
E &
PRO
DUC
TIO
N
PRES
S IN
TERV
IEW
S
GRE
EN
ROO
M
LIVE SETS & HOLOGRAPHIC THEATERLIVE ACTORS PAIRED WITH DIGITAL FIGURES
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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GE HEALTHCAREHEALTHYMAGINATION 2011 POP-UP
INTEL INFOSCAPE & EXERGAMINGGENERAL PUBLIC’S INTERACTION WITH SHOWCASE
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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GE HEALTHCARERSNA 2010 & 2011
SOCIALINTEGRATIONTWITTER, POLLS AND COMMENTS FEED
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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SEARSKENMORE CHEF’S CHALLENGE
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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QR CODEUSING A FLASH MOB WEARING SHIRTS WITH PRINTED QR CODES
SOLUTIONS: INTEGRATING DIGITAL + LIVE
SEARSKENMORE CHEF’S CHALLENGE
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LIVE STREAMINGUSING FACEBOOK FOR AUDIENCE ENGAGEMENT AND STREAMING CONTENT
SEARSKENMORE CHEF’S CHALLENGE
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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CITY TARGETCHICAGO POP-UP ACTIVATIONS
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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AUGMENTED REALITYDIGITAL VIEWER ALLOWS CONSUMERS TO GLANCE INTO THE PAST - HISTORIC ASPECT OF CARSON PIERRE SCOTT BUILDING
CITY TARGETCHICAGO ACTIVATIONS
SOLUTIONS: INTEGRATING DIGITAL + LIVE
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TOUCHSCREENPRODUCT PROMOTION AND LEAD GENERATION SPECIFICALLY FOR LOCALS WHO LIVE & WORK IN THE LOOP
CITY TARGETCHICAGO ACTIVATIONS
SOLUTIONS: INTEGRATING DIGITAL + LIVE
CITY TARGETCHICAGO ACTIVATIONS
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GEO CACHEGPS SCAVENGER HUNT AND CUSTOMER INCENTIVE
SOLUTIONS: INTEGRATING DIGITAL + LIVE
CITY TARGETCHICAGO ACTIVATIONS
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THANK YOU!STAY SASSY, DON’T BE CHICKEN
RICK COSGROVESENIOR DESIGNERAGENCYEA
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LEARNING FROM DESIGNING IN DIGITAL My two cents...
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1. START IN THE REAL WORLD: DESIGN WITH LOGISTICS AT THE FOREFRONT
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2. ALWAYS SEE YOUR “DIGITAL” TURN INTO A REALITY
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3. HAVE NO FEAR: WE STILL USE TRADITIONAL MARKETING, IT’S THE INTERACTION METHODS THAT EVOLVE
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4. THE WORLD IS SMALL, AND EVERYTHING HAS BEEN DONE. SO MAKE “EVERYTHING” BETTER
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