demographics - daytona state college state college... · items: in order of importance daytona...

Daytona State College - PSOL - 10/2013

Priorities Survey for Online Learners

Demographics

Copyright 2013, Noel-Levitz, Inc. 1

Gender N %Female 229 68.36%

Male 106 31.64%

Total 335 100.00%

No Response 5

Age N %18 and under 7 2.09%

19 to 24 49 14.63%

25 to 34 81 24.18%

35 to 44 83 24.78%

45 to 54 81 24.18%

55 to 64 33 9.85%

65 and over 1 0.30%

Total 335 100.00%

No Response 5

Ethnicity/Race N %African-American 36 10.84%

American Indian or Alaskan Native 2 0.60%

Asian or Pacific Islander 7 2.11%

Caucasian/White 242 72.89%

Hispanic 21 6.33%

Other race 8 2.41%

Race - Prefer not to respond 16 4.82%

Total 332 100.00%

No Response 8

Current Enrollment Status N %Primarily online 325 97.31%

Primarily on-campus 9 2.69%

Total 334 100.00%

No Response 6

Current Class Load N %Full-time 161 48.35%

Part-time 172 51.65%

Total 333 100.00%

No Response 7

Class Level N %First year 50 14.93%

Second year 75 22.39%

Third year 99 29.55%

Fourth year 81 24.18%

Special student 2 0.60%

Graduate/professional 11 3.28%

Other class level 17 5.07%

Total 335 100.00%

No Response 5

Educational Goal N %Associate degree 85 25.68%

Bachelor's degree 176 53.17%

Master's degree 37 11.18%

Doctorate or professional degree 11 3.32%

Certification (initial or renewal) 9 2.72%

Self-improvement/pleasure 2 0.60%

Job-related training 7 2.11%

Other educational goal 4 1.21%

Total 331 100.00%

No Response 9

Employment N %Full-time 192 57.49%

Part-time 50 14.97%

Not employed 92 27.54%

Total 334 100.00%

No Response 6



Demographics


Current Residence N %Own house 156 46.57%

Rent room / apartment / house 123 36.72%

Relative's home 43 12.84%

Residence hall 0 0.00%

Other residence 13 3.88%

Total 335 100.00%

No Response 5

Marital Status N %Single 117 35.03%

Single with children 57 17.07%

Married 48 14.37%

Married with children 98 29.34%

Marital - Prefer not to respond 14 4.19%

Total 334 100.00%

No Response 6

Current Plans N %Complete online degree program 221 67.17%

Complete degree on campus 37 11.25%

Transfer credits 17 5.17%

Complete this course 54 16.41%

Total 329 100.00%

No Response 11

Current Online Enrollment N %1-3 credits 44 13.33%

4-6 credits 107 32.42%

7-9 credits 59 17.88%

10-12 credits 74 22.42%

13-15 credits 32 9.70%

More than 15 credits 14 4.24%

Total 330 100.00%

No Response 10

Previous Online Enrollment N %No classes 50 15.11%

1-3 classes 112 33.84%

4-6 classes 75 22.66%

7-9 classes 34 10.27%

10-12 classes 27 8.16%

13-15 classes 11 3.32%

More than 15 classes 22 6.65%

Total 331 100.00%

No Response 9

How do you access your onlinecourse(s)?

N %

Personal desktop or laptop computer 320 95.52%

Personal tablet or mobile device 4 1.19%

DSC campus computer lab 8 2.39%

Local library or other public facility 2 0.60%

Other 1 0.30%

Campus item - Answer 6 0 0.00%

Total 335 100.00%

No Response 5

When taking an online course I mostprefer to receive content through:

N %

Paper textbook 152 45.65%

Digital textbook 45 13.51%

Computer files (Word, PDF, Excel) 110 33.03%

Video 25 7.51%

Audio 1 0.30%

Campus item 2 - Answer 6 0 0.00%

Total 333 100.00%

No Response 7

Group Code N %0001: Non-degree 6 1.83%

0008: Dual Enrolled 2 0.61%

0912: Certificate MEDICAL CODER/BILLER

3 0.91%

0916: Certificate BUSINESSMANAGEMENT

2 0.61%



Demographics


0938: Certificate COMPUTERPROGRAMMING

1 0.30%

0943: Certificate ACCOUNTING APPL./COMPUTE

3 0.91%

1095: Certificate PRACTICAL NURSING 1 0.30%

1097: Certificate AUTO COLLIS REPAIR& REF

1 0.30%

2002: A.S. NETWORK SYSTEMS TECH 2 0.61%

2005: A.S. INTERNET SERVICES TECH 2 0.61%

2007: A.S. HUMAN SRVS-ADDICT.SPEC.

1 0.30%

2012: A.S. HOSPITALITYMANAGEMENT

2 0.61%

2013: A.S. COMPUTER ENGTECHNOLOGY

2 0.61%

2037: A.S. RADIOGRAPHY 2 0.61%

2039: A.S. CRIMINAL JUSTICE BRIDGE 2 0.61%

2044: A.S. EARLY CHILDHOOD ED. 4 1.22%

2047: A.S. COMPUTER PROGRAMANALYSI

10 3.05%

2056: A.S. FIRE SCIENCETECHNOLOGY

1 0.30%

2059: A.S. BUSINESSADMINISTRATION

27 8.23%

2062: A.S. PARALEGAL-LEGAL ASST 9 2.74%

2067: A.S. COMPUTER INFORMATIONADM

6 1.83%

2071: A.S. NURSING-ASSOCIATEDEGREE

7 2.13%

2084: A.S. ACCOUNTINGTECHNOLOGY

9 2.74%

2114: A.S. CONDT-HEALTH INFO TECH 2 0.61%

2116: A.S. CONDT-PHYS THERAP ASST 1 0.30%

2136: A.S. CONDT-DENTAL HYGIENE 1 0.30%

2171: A.S. CONDT-NURSING (RN) 5 1.52%

2208: A.S. EMERGENCY MEDICALSERVIC

1 0.30%

2214: A.S. HEALTH INFO.TECHNOLOGY

2 0.61%

2215: A.S. OCCUP. THERAPY ASSIST. 3 0.91%

2216: A.S. PHYSICAL THERAPISTASST.

3 0.91%

2217: A.S. RESPIRATORY CARE 1 0.30%

2226: A.S. CULINARY MANAGEMENT 1 0.30%

2228: A.S. OFFICE ADM-MED SYSTEMS 1 0.30%

2229: A.S. OFFICE ADMINISTRATION 4 1.22%

2239: A.S. CJ BRIDGE-FEDERAL L.E. 1 0.30%

6000: BAS-SUPERVISION/MGMT 120 36.59%

6221: BS-ELEMENTARY EDUCATION 5 1.52%

6223: BS-SECONDARY MATH ED. 1 0.30%

6332: BS-ENGR TECH - BSET 38 11.59%

7000: A.A. ASSOCIATE OF ARTS 31 9.45%

7001: Certificate ASSOCIATE OF ARTS 2 0.61%

Total 328 100.00%

No Response 12

Daytona State College - PSOL - 10/2013Priorities Survey for Online Learners

Strategic Planning Overview


Strengths and Challenges

Strengths

18. Registration for online courses is convenient.

35. Campus item: Instructors of online courses present grading criteria for each assignment clearly.

34. Campus item: Instructors of online courses use appropriate methods of communication such as discussionforums, news postings and e-mail.

23. Billing and payment procedures are convenient for me.

Challenges

20. The quality of online instruction is excellent.

33. Campus item: Online course content is arranged in a clear, logical and orderly manner.

6. Tuition paid is a worthwhile investment.

10. This institution responds quickly when I request information.

4. Faculty provide timely feedback about student progress.

9. Adequate financial aid is available.

14. I receive timely information on the availability of financial aid.

Daytona State College - PSOL - 10/2013Priorities Survey for Online Learners

Strategic Planning Overview


Benchmarks

Lower Satisfaction vs. National Online Learners

10. This institution responds quickly when I request information.

23. Billing and payment procedures are convenient for me.

9. Adequate financial aid is available.

14. I receive timely information on the availability of financial aid.

Daytona State College - PSOL - 10/2013 Priorities Survey for Online Learners

Institutional SummaryScales: In Order of Importance

Daytona State College - PSOL National Online Learners MeanDifference

Scale Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap

National Group Means are based on 114138 records.

* Difference statistically significant at the .05 level ** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level


Enrollment Services 6.64 5.84 / 1.26 0.80 6.54 6.04 / 1.09 0.50 -0.20 ***

Institutional Perceptions 6.52 5.82 / 1.23 0.70 6.56 5.87 / 1.20 0.69 -0.05

Academic Services 6.46 5.72 / 1.17 0.74 6.46 5.90 / 1.01 0.56 -0.18 **

Student Services 6.44 5.58 / 1.30 0.86 6.41 5.85 / 1.14 0.56 -0.27 ***

Instructional Services 6.41 5.77 / 1.09 0.64 6.45 5.85 / 1.06 0.60 -0.08


Institutional SummaryItems: In Order of Importance


Item Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap





51. Factor to enroll: Convenience 6.76 6.77

18. Registration for online courses is convenient. 6.75 6.40 / 1.18 0.35 6.64 6.37 / 1.10 0.27 0.03

11. Student assignments are clearly defined in thesyllabus.

6.74 5.90 / 1.36 0.84 6.68 5.97 / 1.30 0.71 -0.07

35. Campus item: Instructors of online coursespresent grading criteria for each assignment clearly.

6.74 5.98 / 1.45 0.76

20. The quality of online instruction is excellent. 6.73 5.83 / 1.39 0.90 6.69 5.86 / 1.38 0.83 -0.03

6. Tuition paid is a worthwhile investment. 6.71 5.81 / 1.47 0.90 6.65 5.76 / 1.45 0.89 0.05

33. Campus item: Online course content is arrangedin a clear, logical and orderly manner.

6.71 5.74 / 1.56 0.97

34. Campus item: Instructors of online coursesuse appropriate methods of communication such asdiscussion forums, news postings and e-mail.

6.67 6.02 / 1.31 0.65

7. Program requirements are clear and reasonable. 6.66 5.82 / 1.40 0.84 6.63 5.94 / 1.29 0.69 -0.12

3. Instructional materials are appropriate for programcontent.

6.65 5.92 / 1.25 0.73 6.62 6.00 / 1.21 0.62 -0.08

4. Faculty provide timely feedback about studentprogress.

6.64 5.70 / 1.53 0.94 6.62 5.79 / 1.41 0.83 -0.09

10. This institution responds quickly when I requestinformation.

6.64 5.51 / 1.68 1.13 6.60 5.94 / 1.40 0.66 -0.43 ***









12. There are sufficient offerings within my programof study.

6.64 5.88 / 1.28 0.76 6.58 5.94 / 1.28 0.64 -0.06

25. Faculty are responsive to student needs. 6.64 5.77 / 1.45 0.87 6.66 5.90 / 1.36 0.76 -0.13

23. Billing and payment procedures are convenientfor me.

6.63 5.97 / 1.52 0.66 6.56 6.16 / 1.27 0.40 -0.19 **

9. Adequate financial aid is available. 6.62 5.54 / 1.74 1.08 6.50 5.83 / 1.53 0.67 -0.29 **

49. Factor to enroll: Work schedule 6.60 6.60

29. Campus item: Instructors of online coursesprovide a variety of activities to help me adequatelyunderstand subject matter.

6.58 5.70 / 1.53 0.88

50. Factor to enroll: Flexible pacing for completing aprogram

6.56 6.65

14. I receive timely information on the availability offinancial aid.

6.53 5.35 / 1.86 1.18 6.45 5.76 / 1.55 0.69 -0.41 ***

45. Factor to enroll: Cost 6.53 6.26

16. Appropriate technical assistance is readilyavailable.

6.52 5.73 / 1.52 0.79 6.51 6.06 / 1.27 0.45 -0.33 ***

22. I am aware of whom to contact for questionsabout programs and services.

6.52 5.72 / 1.57 0.80 6.53 5.97 / 1.38 0.56 -0.25 **

17. Assessment and evaluation procedures are clearand reasonable.

6.51 5.94 / 1.28 0.57 6.53 5.97 / 1.25 0.56 -0.03









36. Campus item: Online courses encourage criticalthinking.

6.49 6.14 / 1.27 0.35

21. Adequate online library resources are provided. 6.42 5.91 / 1.41 0.51 6.53 6.09 / 1.27 0.44 -0.18 *

30. Campus item: Library collections (books, e-books, magazines and research databases) are adequate.

6.42 6.02 / 1.37 0.40

31. Campus item: The classroom and lab facilitiessupport my ability to learn.

6.42 6.05 / 1.27 0.37

53. Factor to enroll: Program requirements 6.42 6.48

2. My program advisor is accessible by telephone ande-mail.

6.39 5.78 / 1.56 0.61 6.49 6.03 / 1.36 0.46 -0.25 ***

47. Factor to enroll: Future employment opportunities 6.39 6.23

13. The frequency of student and instructorinteractions is adequate.

6.38 5.82 / 1.36 0.56 6.40 5.80 / 1.36 0.60 0.02

26. The bookstore provides timely service tostudents.

6.36 5.79 / 1.51 0.57 6.38 6.08 / 1.27 0.30 -0.29 ***

5. My program advisor helps me work toward careergoals.

6.34 5.38 / 1.77 0.96 6.32 5.59 / 1.61 0.73 -0.21 *

1. This institution has a good reputation. 6.33 5.83 / 1.29 0.50 6.47 5.98 / 1.21 0.49 -0.15 *

19. Online career services are available. 6.33 5.69 / 1.59 0.64 6.16 5.69 / 1.47 0.47 0.00

15. Channels are available for providing timelyresponses to student complaints.

6.32 5.15 / 1.78 1.17 6.33 5.51 / 1.62 0.82 -0.36 ***









27. Campus item: Writing Center support such astutoring, workshops and online resources adequatelymeets the needs of students.

6.32 6.03 / 1.24 0.29

28. Campus item: Using the Academic SupportCenter adequately improves student understanding ofcourse material.

6.32 5.99 / 1.26 0.33

46. Factor to enroll: Financial assistance available 6.26 6.36

44. Factor to enroll: Ability to transfer credits 6.23 6.17

24. Tutoring services are readily available for onlinecourses.

6.18 5.47 / 1.65 0.71 6.09 5.62 / 1.56 0.47 -0.15

40. Source of information: Web site 6.11 6.35

48. Factor to enroll: Reputation of institution 6.05 6.37

52. Factor to enroll: Distance from campus 6.02 5.29

32. Campus item: There is a sense of community inonline courses.

5.80 5.55 / 1.52 0.25

38. Source of information: Catalog (online) 5.80 5.96

42. Source of information: Recommendation frominstructor or program advisor

5.78 5.64

39. Source of information: College representatives 5.44 5.65

54. Factor to enroll: Recommendations fromemployer

5.39 5.13









43. Source of information: Contact with currentstudents and / or recent graduates of the program

5.15 5.24

8. Student-to-student collaborations are valuable tome.

4.97 5.29 / 1.51 -0.32 5.40 5.54 / 1.42 -0.14 -0.25 **

37. Source of information: Catalog and brochures(printed)

4.81 4.59

41. Source of information: Advertisements 4.30 4.47


Institutional SummaryScales: In Order With Items That Make Up the Scale - Academic Services


Scale/Item Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap





ACADEMIC SERVICES 6.46 5.72 / 1.17 0.74 6.46 5.90 / 1.01 0.56 -0.18 **


6.39 5.78 / 1.56 0.61 6.49 6.03 / 1.36 0.46 -0.25 ***


6.34 5.38 / 1.77 0.96 6.32 5.59 / 1.61 0.73 -0.21 *



6.64 5.88 / 1.28 0.76 6.58 5.94 / 1.28 0.64 -0.06


6.52 5.73 / 1.52 0.79 6.51 6.06 / 1.27 0.45 -0.33 ***



6.18 5.47 / 1.65 0.71 6.09 5.62 / 1.56 0.47 -0.15


Institutional SummaryScales: In Order With Items That Make Up the Scale - Enrollment Services







ENROLLMENT SERVICES 6.64 5.84 / 1.26 0.80 6.54 6.04 / 1.09 0.50 -0.20 ***



6.53 5.35 / 1.86 1.18 6.45 5.76 / 1.55 0.69 -0.41 ***



6.63 5.97 / 1.52 0.66 6.56 6.16 / 1.27 0.40 -0.19 **


Institutional SummaryScales: In Order With Items That Make Up the Scale - Institutional Perceptions







INSTITUTIONAL PERCEPTIONS 6.52 5.82 / 1.23 0.70 6.56 5.87 / 1.20 0.69 -0.05




Institutional SummaryScales: In Order With Items That Make Up the Scale - Instructional Services







INSTRUCTIONAL SERVICES 6.41 5.77 / 1.09 0.64 6.45 5.85 / 1.06 0.60 -0.08


6.65 5.92 / 1.25 0.73 6.62 6.00 / 1.21 0.62 -0.08


6.64 5.70 / 1.53 0.94 6.62 5.79 / 1.41 0.83 -0.09


4.97 5.29 / 1.51 -0.32 5.40 5.54 / 1.42 -0.14 -0.25 **


6.74 5.90 / 1.36 0.84 6.68 5.97 / 1.30 0.71 -0.07


6.38 5.82 / 1.36 0.56 6.40 5.80 / 1.36 0.60 0.02


6.51 5.94 / 1.28 0.57 6.53 5.97 / 1.25 0.56 -0.03




Institutional SummaryScales: In Order With Items That Make Up the Scale - Student Services







STUDENT SERVICES 6.44 5.58 / 1.30 0.86 6.41 5.85 / 1.14 0.56 -0.27 ***


6.64 5.51 / 1.68 1.13 6.60 5.94 / 1.40 0.66 -0.43 ***


6.32 5.15 / 1.78 1.17 6.33 5.51 / 1.62 0.82 -0.36 ***



6.52 5.72 / 1.57 0.80 6.53 5.97 / 1.38 0.56 -0.25 **


6.36 5.79 / 1.51 0.57 6.38 6.08 / 1.27 0.30 -0.29 ***


Institutional SummaryItems: In Sequential Order









6.39 5.78 / 1.56 0.61 6.49 6.03 / 1.36 0.46 -0.25 ***


6.65 5.92 / 1.25 0.73 6.62 6.00 / 1.21 0.62 -0.08


6.64 5.70 / 1.53 0.94 6.62 5.79 / 1.41 0.83 -0.09


6.34 5.38 / 1.77 0.96 6.32 5.59 / 1.61 0.73 -0.21 *




4.97 5.29 / 1.51 -0.32 5.40 5.54 / 1.42 -0.14 -0.25 **



6.64 5.51 / 1.68 1.13 6.60 5.94 / 1.40 0.66 -0.43 ***


6.74 5.90 / 1.36 0.84 6.68 5.97 / 1.30 0.71 -0.07


6.64 5.88 / 1.28 0.76 6.58 5.94 / 1.28 0.64 -0.06










6.38 5.82 / 1.36 0.56 6.40 5.80 / 1.36 0.60 0.02


6.53 5.35 / 1.86 1.18 6.45 5.76 / 1.55 0.69 -0.41 ***


6.32 5.15 / 1.78 1.17 6.33 5.51 / 1.62 0.82 -0.36 ***


6.52 5.73 / 1.52 0.79 6.51 6.06 / 1.27 0.45 -0.33 ***


6.51 5.94 / 1.28 0.57 6.53 5.97 / 1.25 0.56 -0.03






6.52 5.72 / 1.57 0.80 6.53 5.97 / 1.38 0.56 -0.25 **


6.63 5.97 / 1.52 0.66 6.56 6.16 / 1.27 0.40 -0.19 **


6.18 5.47 / 1.65 0.71 6.09 5.62 / 1.56 0.47 -0.15











6.36 5.79 / 1.51 0.57 6.38 6.08 / 1.27 0.30 -0.29 ***

27. Campus item: Writing Center support such astutoring, workshops and online resources adequatelymeets the needs of students.

6.32 6.03 / 1.24 0.29

28. Campus item: Using the Academic SupportCenter adequately improves student understanding ofcourse material.

6.32 5.99 / 1.26 0.33

29. Campus item: Instructors of online coursesprovide a variety of activities to help me adequatelyunderstand subject matter.

6.58 5.70 / 1.53 0.88

30. Campus item: Library collections (books, e-books, magazines and research databases) are adequate.

6.42 6.02 / 1.37 0.40

31. Campus item: The classroom and lab facilitiessupport my ability to learn.

6.42 6.05 / 1.27 0.37

32. Campus item: There is a sense of community inonline courses.

5.80 5.55 / 1.52 0.25

33. Campus item: Online course content is arrangedin a clear, logical and orderly manner.

6.71 5.74 / 1.56 0.97

34. Campus item: Instructors of online coursesuse appropriate methods of communication such asdiscussion forums, news postings and e-mail.

6.67 6.02 / 1.31 0.65









35. Campus item: Instructors of online coursespresent grading criteria for each assignment clearly.

6.74 5.98 / 1.45 0.76

36. Campus item: Online courses encourage criticalthinking.

6.49 6.14 / 1.27 0.35

37. Source of information: Catalog and brochures(printed)

4.81 4.59

38. Source of information: Catalog (online) 5.80 5.96

39. Source of information: College representatives 5.44 5.65

40. Source of information: Web site 6.11 6.35

41. Source of information: Advertisements 4.30 4.47

42. Source of information: Recommendation frominstructor or program advisor

5.78 5.64

43. Source of information: Contact with currentstudents and / or recent graduates of the program

5.15 5.24

44. Factor to enroll: Ability to transfer credits 6.23 6.17

45. Factor to enroll: Cost 6.53 6.26

46. Factor to enroll: Financial assistance available 6.26 6.36

47. Factor to enroll: Future employment opportunities 6.39 6.23

48. Factor to enroll: Reputation of institution 6.05 6.37

49. Factor to enroll: Work schedule 6.60 6.60









50. Factor to enroll: Flexible pacing for completing aprogram

6.56 6.65

51. Factor to enroll: Convenience 6.76 6.77

52. Factor to enroll: Distance from campus 6.02 5.29

53. Factor to enroll: Program requirements 6.42 6.48

54. Factor to enroll: Recommendations fromemployer

5.39 5.13


Institutional SummarySummary Items

Summary Item Daytona State College - PSOL National Online Learners Mean Difference


So far, how has your college experience met yourexpectations?

Average: 4.96 Average: 5.18 -0.22

1=Much worse than expected 1% 2%

2=Quite a bit worse than I expected 2% 1%

3=Worse than I expected 7% 6%

4=About what I expected 29% 23%

5=Better than I expected 23% 25%

6=Quite a bit better than I expected 12% 15%

7=Much better than expected 22% 26%

Rate your overall satisfaction with your experiencehere thus far.

Average: 5.65 Average: 5.83 -0.18

1=Not satisfied at all 1% 1%

2=Not very satisfied 3% 2%

3=Somewhat dissatisfied 5% 4%

4=Neutral 8% 5%

5=Somewhat satisfied 12% 11%

6=Satisfied 33% 37%

7=Very satisfied 34% 37%

All in all, if you had to do it over, would you enrollhere again?

Average: 5.88 Average: 5.86 0.02

1=Definitely not 2% 2%

2=Probably not 4% 4%

3=Maybe not 3% 3%

4=I don't know 6% 6%

5=Maybe yes 10% 7%

6=Probably yes 24% 26%

7=Definitely yes 48% 49%

demographics - daytona state college state college... · items: in order of importance daytona...

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