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  • Dell™ Latitude™ E6500 Service Manual  Troubleshooting

    Before Working on Your Computer

    Base Assembly

    Hinge Covers

    Hard Drive

    WLAN/WiMax Cards

    WWAN Card

    WPAN/UWB Cards

    Flash Cache Modules


    Processor Thermal-Cooling Assembly

    Processor Module


    Coin-Cell Battery

    Optical Drive

    LED Cover


    Right-Speaker and Fingerprint Reader Cover

    Palm Rest Assembly

    Card Cage

    System Board Assembly

    I/O Daughter Card


    Power Module


    Flashing the BIOS

     Notes, Cautions, and Warnings

    If you purchased a DELL™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

    Information in this document is subject to change without notice. © 2008-2009 Dell Inc. All rights reserved.

    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

    Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG Inc.

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

    Model PP30L

    September 2009     Rev. A02

    NOTE: A NOTE indicates important information that helps you make better use of your computer.

    CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

    WARNING: A WARNING indicates potential for property damage, personal injury, or death.

    file:///C:/data/systems/late6500/en/sm/html/trouble.htm#wp1092170 file:///C:/data/systems/late6500/en/sm/html/before.htm#wp1184715 file:///C:/data/systems/late6500/en/sm/html/base.htm#wp1185152 file:///C:/data/systems/late6500/en/sm/html/hingecvr.htm#wp1183169 file:///C:/data/systems/late6500/en/sm/html/hdd.htm#wp1180023 file:///C:/data/systems/late6500/en/sm/html/wlan.htm#wp1185963 file:///C:/data/systems/late6500/en/sm/html/wwan.htm#wp1186796 file:///C:/data/systems/late6500/en/sm/html/wpan.htm#wp1180289 file:///C:/data/systems/late6500/en/sm/html/flashcar.htm#wp1180289 file:///C:/data/systems/late6500/en/sm/html/fan.htm#wp1179839 file:///C:/data/systems/late6500/en/sm/html/cpucool.htm#wp1182399 file:///C:/data/systems/late6500/en/sm/html/cpu.htm#wp1179976 file:///C:/data/systems/late6500/en/sm/html/memory.htm#wp1184923 file:///C:/data/systems/late6500/en/sm/html/coinbatt.htm#wp1179839 file:///C:/data/systems/late6500/en/sm/html/optical.htm#wp1181756 file:///C:/data/systems/late6500/en/sm/html/ledcvr.htm#wp1179980 file:///C:/data/systems/late6500/en/sm/html/keyboard.htm#wp1179980 file:///C:/data/systems/late6500/en/sm/html/speaker.htm#wp1180768 file:///C:/data/systems/late6500/en/sm/html/palmrest.htm#wp1189194 file:///C:/data/systems/late6500/en/sm/html/cardcage.htm#wp1184160 file:///C:/data/systems/late6500/en/sm/html/sysboard.htm#wp1180315 file:///C:/data/systems/late6500/en/sm/html/daughcar.htm#wp1180928 file:///C:/data/systems/late6500/en/sm/html/modem.htm#wp1183774 file:///C:/data/systems/late6500/en/sm/html/power.htm#wp1180928 file:///C:/data/systems/late6500/en/sm/html/display.htm#wp1205665 file:///C:/data/systems/late6500/en/sm/html/bios.htm#wp1179839

  • Back to Contents Page

      Base Assembly Dell™ Latitude™ E6500 Service Manual 

      Removing the Bottom of the Base Assembly

      Replacing the Bottom of the Base Assembly

      Removing the Base Assembly

      Replacing the Base Assembly

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at:

     Removing the Bottom of the Base Assembly

      1. Follow the procedures in Before Working on Your Computer.


    2. Close the display and turn the computer over.  

    3. Loosen the M2.5 x 5-mm capture screw.  

    4. Using the rubber feet for leverage, slide the bottom of the base assembly away from computer, then lift to remove it.

     Replacing the Bottom of the Base Assembly

      1. Slide the bottom of the base assembly into place.


    2. Replace the M2.5 x 5-mm captive screw.

     Removing the Base Assembly

      1. Follow the procedures in Before Working on Your Computer.


    2. Remove the bottom of the base assembly (see Removing the Bottom of the Base Assembly).  

    3. Remove the system board (see Removing the System Board Assembly).

     Replacing the Base Assembly

      1. Replace the system board (see Replacing the System Board Assembly).


    2. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly).

    1 M2.5 x 5-mm captive screw 2 rubber feet

    3 bottom of base assembly    

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  • Back to Contents Page



  • Back to Contents Page

      Before Working on Your Computer Dell™ Latitude™ E6500 Service Manual 

      Recommended Tools

      What You Need to Know for Your Safety

      Removing the Battery

      Replacing the Battery

    This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that:

    l  You have performed the steps in Before Working on Your Computer.

    l  You have read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at

    l  When replacing a component, you have already removed the original, if installed.

     Recommended Tools

    The procedures in this document may require the following tools:

    l  Small flat-blade screwdriver

    l  Phillips screwdriver

    l  Small plastic scribe

    l  Flash BIOS update (see the Dell Support website at

     What You Need to Know for Your Safety

    Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at:





      1. Ensure the work surface is flat and clean to prevent the computer cover from being scratched.


    2. Shut down your computer.

    l  In Windows XP, click Start® Shutdown® Shutdown.

    l  In Windows Vista, click Start , click the arrow icon, and then click Shut Down to turn off your computer.

      3. Disconnect your computer and all attached devices from their electrical outlets.


    4. Disconnect any telephone or network cables from the computer.



    NOTE: The color of your computer and certain system components may appear differently than shown in this document.

    CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

    CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

    CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

    CAUTION: When disconnecting a cable, pull on the cable's connector or on its strain-relief loop, not on the cable itself. For cable connectors with locking tabs, press inward on the locking tabs to release the connector. When connecting a cable, ensure that the connectors are correctly oriented and aligned to avoid damage to the connector and/or the connector's pins.

    NOTE: Ensure the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4-6 seconds.

    CAUTION: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wal