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December 2, 2014

VITA

Reuben R. McDaniel, Jr.

The University of Texas at Austin

McCombs School of Business – Rm CBA 5.202

Department of Information, Risk, and Operations Management

1 University Station B6500

Austin, Texas 78712-0212

(512) 471-9451 voice

(512) 471-0587 fax

reuben.mcdaniel@mccombs.utexas.edu

http://www.mccombs.utexas.edu/faculty/Reuben.McDaniel

EDUCATION

Ed.D. (September 1971) Indiana University: Major: Higher Education

M.S. (December 1968) University of Akron: Major: Guidance and Counseling

B.S. (June 1964) Drexel University: Major: Mechanical Engineering

EMPLOYMENT

September 2011 – Present – Adjunct Professor, School of Nursing, The University of Texas at

Austin

September 2009 - Present – Henry E. Singleton Research Fellow, IC2 Institute, The University of

Texas at Austin

September 2005 - Present - Adjunct Professor, Department of Medicine and Department of

Radiation Oncology, The University of Texas Health Science Center at San Antonio, Texas

September 1995 - Present - Professor of Information Management, Department of Information,

Risk, and Operations Management, The University of Texas at Austin

Summer 1994 - Visiting Research Scholar, Department of Health Policy and Administration, The

Pennsylvania State University

September 1991 - Present - Charles and Elizabeth Prothro Regents Chair in Health Care

Management in the McCombs School of Business, The University of Texas at Austin

September 1989 - August 1991 - Tom E. Nelson, Jr. Regents Professorship in the Graduate

School of Business, The University of Texas at Austin

Summer 1989-90, 1992-96 - Visiting Professor, Helsinki School of Economics and

Business Administration

April 1983 - September 1989 - Jesse H. Jones Professorship in Graduate School of Business,

The University of Texas at Austin

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September 1981 - August 1995 - Professor of Management, The University of Texas at Austin

June 1981 - August 1981 - Visiting Professor of Management, Claremont Graduate School

January 1979 - June 1979 - Acting Deputy Commissioner for Medical Programs, Texas

Department of Human Resources

August 1976 - December 1978 - Associate Dean for Analysis and Planning, College of Business

Administration, The University of Texas at Austin

August 1975 - August 1981 - Associate Professor of Management, The University of Texas at

Austin

August 1972 - August 1975 - Assistant Professor of Management, The University of

Texas at Austin

August 1972 - August 1973 - Associate Dean of Students, The University of Texas at Austin

August 1971 - August 1972 - Assistant Professor of Higher Education, Florida State University

August 1969 - August 1971 - University Fellow and Associate Instructor of Higher Education,

Indiana University

March 1965 - August 1969 - Director, Division of Educational Services, Assistant to the Dean,

and Assistant Professor of Education, Baldwin-Wallace College

January 1960 - March 1965 - Mechanical Engineer, Univac Division of Sperry Rand Corporation

January 1956 - January 1960 - Mechanical Designer, Government and Industrial Division of

Philco Corporation

AWARDS AND RECOGNITION

Texas Ten – Ex-Student’s Association Most Influential Professors 2013

Marquis Who’s Who in Medicine and Healthcare 2012

Heman Marion Sweatt Legacy Award, The University of Texas at Austin, 2011

Outstanding Elective Professor – MBA, McCombs School of Business, 2013, 2010, 2005

Distinguished Speaker, Health Care Management Division, Academy of Management, 2006

Fellow at the IC2 Institute, 2005

Civitatis Award for Exceptional Service, The University of Texas at Austin, 2004

CBA Foundation Award for Excellence in Education, McCombs School of Business, 2003

Myron D. Fottler Exceptional Service Award, Health Care Management Division, Academy of

Management, 2001

Affiliate in the Center for Complex Quantum Systems, Physics Department, The University of

Texas at Austin, 2000-14

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Merit-Based Research Award, 2000-2013, McCombs School of Business

Elective Faculty Honor Role - MBA, Fall 2001, Spring 2001, Fall 2002, Spring 2002, Spring 2003,

Spring 2004, Spring 2005, Spring 2006, Fall 2006, Spring 2007, Spring 2008, Spring 2009, Fall

2013, McCombs School of Business

Distinguished Paper Award, Southwest Academy of Management, 1997

Best Paper Award, Health Care Management Division, Academy of Management, 1996

R.C. Jelinek Lecturer, The University of Michigan, 1992

Van Zile Scott Lecturer, The University of Alabama at Birmingham, 1991

Key D Award; Outstanding Alumnus, Drexel University, 1988

Who's Who in America, 1987-1991

J. D. Beasley Graduate Teaching Award, 1982

Who's Who in Black America, 1975-1991

Danforth Associate, 1974-1980

Phi Kappa Phi (Scholastic Honorary)

Phi Delta Kappa (Education Honorary)

Pi Nu Epsilon (Music Honorary)

Cross Keys (Service Honorary)

TEACHING SUMMARY

Forty- seven years of university and college teaching experience, including undergraduate

courses in Education, Organizational Behavior, and Organizational Theory; graduate courses in

Managing Complexity, Information and Knowledge Management, Health Care Management,

Policy Analysis, Strategic Management, Organizational Theory, Organizational Behavior,

Management of Higher Education, and Management of Human Service Delivery Systems.

Supervised over twenty-five Professional Reports. Chairman of thirteen Ph.D. dissertation

committees and member of over thirty Ph.D. dissertation committees.

UNIVERSITY SERVICE

Elected Positions

University Faculty Council, 1995-99, Chair, 1995-96

University Grievance Committee, 1985-99, Chair, 1995-96

University Graduate Assembly, 1989-95

University Committee of Counsel on Academic Freedom and Responsibility, 1991-93

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University Faculty Committee on Committees, 1991-1993; Chair, 1991-93

University Faculty Senate, 1983-87, 1988-92, Vice Chairman, 1984-85; Chairman, 1985-87

Department of Management Executive Committee, 1974-75, 1981-82, 1982-83, 1987-88,

1990-92

Department of Management Budget Council, 1973-75

University Level Appointed Positions

Faculty Advisory Committee on Budgets, 2010-2013

Review Committee, Dean, School of Information, 2007-08

Search Committee, Executive Director of the Hogg Foundation for Mental Health, 2002-03,

2007-08

Executive Committee, Gerontology Program, 1997-99

University Committee for the Support of Women, 1997-99

University Ad Hoc Committee on Intercollegiate Athletics, 1997-99

University Accreditation Steering Committee, 1996-97

Development Policy Advisory Committee, 1996-98, chair, 1996-98

The University of Texas System Faculty Advisory Council 1995-97

Coordinator, Health Services Research Seminar, 1988-01

Intercollegiate Athletics Council for Women, 1987-95

Library Committee of the General Faculty, 1991-93

University Council Ad Hoc Committee on Multicultural Education, 1990-91

University Ad Hoc Working Group on Academic/Athletic Relationships, 1990-91

Men's Athletic Department Faculty Academic Advisory Committee, 1987-91

Council of Former Faculty Senate Chairmen, 1987-92, Chairman 1989-90

University Minority Faculty Recruitment and Retention Committee, 1987-89

University African American Community Relations Task Force, 1988-92

Policy Research Institute Proposal Review Committee, LBJ School of Public Affairs, 1982-90

Chairperson Search Committee, Department of Curriculum and Instruction, School of Education,

1988-90

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Campus Consultant, Hogg Foundation, 1983-86

Chairman, University Committee on Campus Health Care, 1983-85

University Educational Policy Committee, 1980-82

Consultative Committee on the Selection of the Dean, School of Social Work, 1980-81

Executive Committee of the African and Afro-American Studies Research Center, 1973-81

University Merit Scholarship Committee, 1978-80; Chairman, 1979-80

President's Committee on Academic Governance, 1975-77

Steering Committee for the Development of the Center for the Study of Higher Education at the

University of Texas at Austin, 1974-76

Council on the Status of Women and Minorities, 1973-74

Committee on Orientation Policy and Procedure, 1972-73

Consultant, Office of the Dean of Students, 1973-74

College Level Appointed Positions

Coordinator, Health Care Initiative, 2008-2013

Selection Committee, McCombs School of Business Hall of Honors, 2002-03

Task Group Facilitator, Strategic Planning Task Force, CBA/GSB 1997

Department of Management Science and Information Systems Extended Budget Council,

1995-04

Director, Joint Ph.D. Program, The Instituto Tecnologico y de Estudios Superiores de Monterrey

(ITESM), 1991-93

GSB MBA Task Force; Steering Committee, 1991-93

Chairman, Program Committee GSB, 1988-91

Chairman, Undergraduate Program Committee, CBA, 1981-82, 1987-91

CBA Minority Faculty Recruitment and Retention Committee, 1987-90

CBA Coordinating Committee, 1987-92

CBA Strategic Planning Committee, 1988-91

CBA Budget Advisory Committee, 1987-91

CBA Research Awards Committee, 1988-89

GSB Management Development Advisory Committee, 1987-89

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CBA-GSB Long-Range Planning Committee, 1983-85

Coordinator, Joint Masters Program, Graduate School of Business and School of Nursing,

1989-01

Coordinator, Joint Masters Program, Graduate School of Business and LBJ School of

Public Affairs, 1981-85

College Scholarship Committee, 1973-76

Instructor in Management Development Program, College of Business Administration,

1972-03

Student Activities

Advisor, MBA Health Care Organization 2010-13

Advisor, National Student Business League, 1989-91

Minority Student Advisor, Graduate School of Business, 1983-87

Advisor, Black Business Graduate Student Association, 1982-86

Advisor, Black Graduate Student Organization, 1981-86

Faculty Representative, Ex-Students Recruitment Program, 1982-85

Faculty Mentor, UT Honors Colloquium, 1983-84

Faculty Fellow, Kinsolving and Jester Residence Halls, 1972-75

COMMUNITY SERVICE

Scientific Advisory Committee, Plexus Institute, 2000-12

Services Research Review Committee, National Institute of Mental Health Initial Review Group,

2003-08

Board of Trustees, Round Rock Medical Center, 1999-04

Board of Directors, Chorus Austin, 1998-03, Vice-Chair, 1999-00 Chair, 2000-02

Federally Qualified Health Clinic Governing Board, City of Austin/Travis County, 1997-99

Academic Representative-at-Large, Southwest Academy of Management, 1996-98

Academic Representative-at-Large, Health Care Management Division,

Academy of Management, 1995-97

Board of Directors, USA Institute of Managed Care, Inc, 1995-00

Advisory Council, Graduate Program in Health Care, Southwest Texas State University,

1995-00

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Faculty Member, Doctoral Consortium, Health Care Division, Academy of Management,

1995-97

Faculty Member, Doctoral Consortium, Southern Management Association, 1996

Governance Committee, Mercy Health Services, Farmington MI, 1994-97

Physician-Facility Relations Task Force, Catholic Health Association, 1990-92

Cadre of Scholars, Effective Schools Institute, 1990-92

Advisory Board, Retired Senior Volunteer Program, 1990-93

Texas Board of Licensure for Nursing Home Administrators, 1985-86

Board of Trustees, Daughters of Charity Health Services of Austin (Seton Medical Center),

1983-91

Board of Advisors, Banneker Honors College, Prairie View A&M University, 1985-91

SCHOLARLY PUBLICATIONS

BOOKS

McDaniel, Reuben R., Jr., & Driebe, Dean J. (Eds.) (2005). Uncertainty and surprise in complex

systems (p. 202). Springer Verlag Heidelberg.

Knight, Kenneth E., & McDaniel, Reuben R., Jr. (1979). Organizations: An information systems

perspective (p. 191). Belmont, California: Wadsworth Publishing Company.

MONOGRAPHS

McDaniel, Reuben R., Jr., & McKee, James W. (1971). An evaluation of higher education's

response to black students (p. 12). Indiana University.

CHAPTERS IN BOOKS

Jordan, M. E. & McDaniel, R. R. Jr. (2014). Helping students respond creatively to a complex

world. In B. Sriraman & D. Ambrose (Eds.), A critique of creativity and complexity: Deconstructing

clichés. Rotterdam, The Netherlands: Sense Publishers.

McDaniel, Reuben R., Jr., Driebe, Dean J., & Lanham, Holly Jordan (2013). Health care

organizations as complex systems: New perspectives on design and management. In John D.

Blair, Myron D. Fottler, & Grant T. Savage (Eds.), Annual Review of Health Care Management:

Revisiting the Evolution of Health Systems Organization Advances in Health Care Management,

Vol. 15. (pp 3-26) Emerald Group Publishing Limited.

Kitzmiller, Rebecca R., McDaniel, Reuben R., Jr., Johnson, Constance M., Lind, E. Allan, &

Anderson, Ruth A. (2013). Exploring interpersonal behavior and teams sense-making during

health information technology implementation. In Tony Simons, Hannes Leroy, Grant T. Savage

(ed.). Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial

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Performance, Advances in Health Care Management, Volume 14 (pp.119-144). Emerald Group

Publishing Limited

McDaniel, Reuben R. Jr. & Lanham, Holly Jordan (2010). Sustainable development: Complexity

and the problem of balance. In Steven A. Moore (Ed.), Pragmatic sustainability: Theoretical and

practical tools (pp. 51-66). New York, NY: Routledge.

McDaniel, Reuben R., Jr., & Jordan, Michele E. (2009). Complexity and postmodern theory. In

James A. Johnson (Ed.), Health organizations: Theory, behavior, and development (pp. 63-84).

Sudbury, MA: Jones & Bartlett Pbls.

Anderson, Ruth A., & McDaniel, Reuben R., Jr. (2008). Taking complexity science seriously: New

research, new methods. In Claire Lindberg, Sue Nash & Curt Lindberg (Eds.), On the edge:

Nursing in the age of complexity (pp. 73-96). Bordentown, NJ: Plexus Press.

McDaniel, Reuben R., Jr., & Driebe, Dean J. (2005). Uncertainty and surprise: An introduction. In

Reuben R. McDaniel, Jr. & Dean J. Driebe (Eds.), Uncertainty and surprise in complex systems

(pp. 3-11). Springer Verlag Heidelberg.

Driebe, Dean J., & McDaniel, Reuben R., Jr. (2005). Complexity, uncertainty and surprise: An

integrated view. In Reuben R. McDaniel, Jr. & Dean J. Driebe (Eds.), Uncertainty and surprise in

complex systems (pp. 19-30). Springer Verlag Heidelberg.

McDaniel, Reuben R., Jr (2004). Chaos and complexity in a bioterrorism future. In John D. Blair,

Myron D. Fottler, & Albert C. Zapantam (Eds.). Advances in health care management, Vol. 4

(pp.119-139). Oxford, UK: Elsevier, Ltd.

McDaniel, Reuben R., Jr., & Driebe, Dean J. (2001). Complexity science and health care

management. In John D. Blair, Myron D. Fottler and Grant T. Savage (Eds.), Advances in health

care management, Vol. 2 (pp.11-36). Stamford, CN: JAI Press.

McDaniel, Reuben R., Jr., & Walls, Michelle E. (1998). Professional organizations stuck in the

middle: A complex adaptive systems approach to achieving organizational turnaround in adverse

situations. In Ketchen, David (Ed.), Advances in applied business strategy, Vol. 5 (pp. 131-152).

Stamford, CN: JAI Press Inc.

McDaniel, Reuben R., Jr. (1998). Strategic leadership: A view from quantum and chaos theories.

In Duncan, Ginter and Swayne (Eds.), Handbook of health care management (pp. 339-367).

Malden, MA: Basil Blackwell Publishing Company. (Reprinted from Health Care Management

Review, 22(1), pp. 21-37, 1997.

Thomas, James B., Ketchen, David J., Trevino, Linda K., & McDaniel, Reuben R., Jr. (1996).

Developing interorganizational relationships in the health sector: A multi-case study. In Brown,

Montague (Ed.), Integrated health care delivery: Theory, practice, evaluation, and prognosis,

(pp.135-147). Gaithersburg, MD: Aspen Publishers, Inc. (Reprinted from Health Care

Management Review, 17(2), pp. 7-19, 1992.

McDaniel, Reuben R., Jr. (1992). Counterpoint: Hospitals do not play an important role in meeting

the goals of society because they do not provide health care services to all people, regardless of

their ability to pay. In Duncan, Ginter and Swayne (Eds.), Strategic issues in health care

management: Point and counterpoint (pp. 170-181). Boston: PWS-Kent.

Weick, Karl, & McDaniel, Reuben R., Jr. (1989). How professional organizations work:

Implications for school organization and management. In Sergiovanni, Thomas and Moore

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(Eds.), Schooling for tomorrow: Directing future reforms to issues that count (pp. 330-355).

Boston: Allyn and Bacon.

Huber, George P., & McDaniel, Reuben R., Jr. (1986). Exploiting information technologies to

design more effective organizations. In Matthias Jarke (Ed.), Managers, micros, and mainframes

(pp. 221-236). New York: John Wiley and Sons.

McDaniel, Reuben R., Jr. (1973). Decision making and the allocation of resources within the

university. In Bryan R. Cole (Ed.), Decision making in the administration of higher education (pp.

63-80). College Station, Texas: Texas A&M University.

McDaniel, Reuben R., Jr. (1973). Needed—new forms of services to adult students. In E. Clifford,

R. Cost, & E. Metzger, Jr. (Eds.), A decade of development (pp. 25-28). Adult Student Personnel

Association.

McDaniel, Reuben R., Jr. (1971). Short term counseling. In M. Farmer (Ed.), Counseling services

for adults in higher education. Scarecrow Press.

ARTICLES

Provost, Shannon M., Lanham, Holly J., Leykum. Luci K., McDaniel, Reuben R., Pugh,

Jacqueline, (forthcoming – accepted 2014). Huddle up to improve health care. Health Care

Management Review.

Hanson, Joshua T., Leykum, Luci K., Pugh, Jacqueline A., McDaniel, Reuben R. (forthcoming -

accepted 2014) Nighttime clinical encounters: How residents perceive and respond to calls at

night. Journal of Hospital Medicine.

McAllister, Caitlin, Leykum, Luci. Lanham, Holly. Reisinger, Heather Schacht, Kohn, Jamie L.,

Palmer, Ray, Pezzia, Carla Agar, Michael, Parchman, Michael, Pugh, Jacqueline, McDaniel, Jr.,

Reuben R. (forthcoming - accepted 2014). Relationships among inpatient physician housestaff

teams and their association with outcomes of hospitalized patients. Journal of Hospital Medicine.

Leykum, Luci K., Lanham, Holly J., Provost, Shannon M., McDaniel, Reuben R. Jr., Pugh,

Jacqueline (2014) Improving outcomes of hospitalized patients: The physician relationships,

improvising, and sensemaking intervention protocol. Implementation Science, 9:171

Leykum, Luci K., Lanham, Holly J., Pugh, Jacqueline A., Parchman, Michael, Anderson, Ruth A.,

Crabtree, Benjamin F., Nutting, Paul A., Miller, William, L., Stange, Kurt C., McDaniel, Jr.,

Reuben R., (2014) Manifestations and implications of uncertainty for improving healthcare

systems: An analysis of observational and interventional studies grounded in complexity science.

Implementation Science, 9:165 DOI: 10.1186/s13012-014-0165-1

Jordan, Michelle E. & McDaniel, Jr., Reuben R. (2014). Managing uncertainty during collaborative problem solving in elementary school teams: The role of peer influence in robotics engineering activity. Journal of the Learning Sciences DOI: 10.1080/10508406.2014.896254. Anderson, Ruth A., Toles, Mark P., Corazzini, Kirsten, McDaniel, Reuben R., Jr., Colón-Emeric., Cathleen. (2014). Local interaction strategies and capacity for better care in nursing homes: a multiple case study. BMC Health Services Research, 14(1), 244.

Anderson, Ruth A., Plowman, Donde, Corazzini, Kirsten, Hsieh, Pi-Ching, Su, Hui Fang,

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Landerman, Lawrence R., McDaniel, Reuben R., Jr. (2013). Participation in Decision Making as a

Property of Complex Adaptive Systems: Developing and Testing a Measure. Nursing Research

and Practice, Volume 2013, Article ID 706842, 16 pages.

Lanham, Holly Jordan, Sitting, Dean F., Leykum, Luci K., Parchman, Michael K., Pugh,

Jacqueline A., McDaniel, Reuben R., Jr. (2013). Understanding differences in electronic health

record (EHR) use: Linking individual physicians’ perceptions of uncertainty and EHR use patterns

in ambulatory care. Journal of the American Medical Informatics Association, 00, 1-9.

McKenna, Kalin, Leykum, Luci K., & McDaniel, Reuben R. Jr, (2013). The role of improvising in

patient care, Health Care Management Review, 38 (1), 1-8.

Shaw, Eric K., Ohman-Strickland, Pamela, Piasecki, Alicja, Hudson, Shawna V., Ferrante,

Jeanne M., McDaniel, Reuben R. Jr., Nutting, Paul A., Crabtree, Benjamin F. (2013), Effects of

facilitated team meetings and learning collaborative on colorectal cancer screening rates in

primary care practices: A cluster randomized trial, Annals of Family Medicine, 11(3), 220-228.

Nutting, Paul, A., Crabtree, Benjamin F. & McDaniel, Reuben R. Jr.,( 2012), Small primary care

practices face four hurdles – including a physician-centric mindset – in becoming medical homes.

Health Affairs, 31(11), 2417-22

Anderson, Ruth A., Corazzini, Kirsten, Porter, Kristie, Daily, Kathryn, Mcdaniel, Reuben R. Jr., &

Colon-Emeric, Cathleen, (2012), CONNECT for quality: Protocol of a cluster randomized

controlled trail to improve fall prevention in nursing homes. Implementation Science, 7:11

Leykum, Luci, Kumar, Pradeep, Parchman, Michael, McDaniel, Reuben R., Lanham, Holly &

Agar, Michael, (2012), Use of an agent-based model to understand clinical systems. Journal of

Artificial Societies and Social Simulation, 15 (3) 2

Leykum, Luci K., Palmer, Ray, Lanham, Holly, Jordon, Michelle, McDaniel, Reuben R., Noel,

Polly H., & Parchman, Michael, (2011), Reciprocal learning and chronic care model

implementation in primary care: Results from a new scale of learning in primary care. BMC Health

Services Research, 11:44

Crabtree, Benjamin F., Nutting, Paul A., Miller, William L., McDaniel, Reuben R., Jr., Stange, Kurt C., & Jaén, Carlos Roberto (2011). Primary care practice transformation is hard work: Insights from a 15 year developmental program of research. Medical Care, 49 (Suppl): 28S-35S. Lanham, Holly Jordan, Leykum, Luci K., McDaniel, Reuben R. Jr. (2011), Same organization, same electronic health records (EHRs) system, different use: Exploring the linkage between practice member communication patterns and EHR use patterns in an ambulatory care setting, Journal of the American Medical Informatics Association, doi:10.1136/amiajnl-2011-000263. Ford-Eickhoff, Karen, Plowman, Ashmos Donde, McDaniel, Reuben R. Jr., (2011), Hospital boards and hospital strategic focus: The impact of board involvement in strategic decision making. Health Care Management Review, 36(2) 1-10. Kitzmiller, Rebecca R., Anderson, Ruth A., McDaniel, Reuben R. Jr., (2010). Making sense of health information technology implementation: A qualitative study protocol. Implementation Science, 5(95). Fulton, Lawrence V., Lasdon, Leon S., McDaniel, Reuben R., Jr., Coppola, Nicholas M., (2010). Two-stage stochastic optimization for the allocation of medical assets in steady-state combat operations. Journal of Defense Modeling and Simulation, 7(2) 89-102.

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Leykum, Luci K., Parchman, Michael, Pugh, Jacqueline, Lawrence, Valerie, Noël, Polly H., McDaniel, Reuben R., Jr. (2010). The importance of organizational characteristics for improving outcomes in patients with chronic disease: a systematic review of congestive heart failure. Implementation Science, 5(66). Jordan, Michelle E., Lanham, Holly J., Anderson, Ruth A. and McDaniel, Reuben R., Jr. (2010). Implications of complex adaptive systems theory for interpreting research about health care organizations. Journal of Evaluation in Clinical Practice (International Journal of Public Health Policy and Health Services Research),16(1), 228-231. Leykum, Luci K., Pugh, Jacqueline, Lanham, Holly Jordan, Harmon, Joel & McDaniel, Reuben R., Jr. (2009). Implementation research design: integrating participatory action research into randomized controlled trials. Implementation Science, 4(69). Crabtree, Benjamin F., Miller, William L., McDaniel, Reuben R., Jr., Stange, Kurt C., Nutting, Paul A., & Jaén, Carlos R. (2009). A survivor’s guide for primary care physicians, The Journal of Family Practice, 58(8), E1-E7. Orzano, A. John, McInerney, Claire R., McDaniel, Reuben R., Jr., Meese, Abigail, Alajmi, Bibi, Mohr, Stewart M., & Tallia, Alfred F. (2009). A medical home: Value and implications of knowledge management, Health Care Management Review, 34(3), 224-233. McDaniel, Reuben R., Jr., & Lanham, Holly Jordan (2009). Evidence as a tool for managerial action: A complex adaptive systems view, Health Care Management Review, 34(3), 216-218. Lanham, Holly Jordan, McDaniel, Reuben R., Jr., Crabtree, Benjamin F., Miller, William L., Stange, Kurt C., Talia, Alfred F., & Nutting, Paul A. (2009). How improving practice relationships among clinicians and nonclinicians can improve quality in primary care, The Joint Commission Journal on Quality and Patient Safety, 35(9), 457-466. Jordan, Michelle E., Lanham, Holly Jordan, Crabtree, Benjamin F., Nutting, Paul A., Miller, William L., Stange, Kurt C., & McDaniel, Reuben R., Jr. (2009). The role of conversation in health care interventions: Enabling sensemaking and learning, Implementation Science, 4(15). htpp://www.implementationscience.com/content/4/1/15. McDaniel, Reuben R., Jr., Lanham, Holly Jordan, & Anderson, Ruth A. (2009). Implications of complex adaptive systems theory for the design of research on health care organizations, Health Care Management Review, 34(2), 191-199. Fulton, Lawrence V., Lasdon, Leon S., McDaniel, Reuben R., Jr., & Coppola, Nicholas (2008). Including quality, access, and efficiency in healthcare cost models, Hospital Topics, 86(4), 3-16. Crabtree, Benjamin F., McDaniel, Reuben R., Jr., Nutting, Paul A., Lanham, Holly J., Looney, J. Anna, & Miller, William L. (2008). Closing the physician-staff divide: A step toward creating the medical home, Family Practice Management, 15, 20-24. Paparone, Christopher R., Anderson, Ruth A., & McDaniel, Reuben R., Jr. (2008). Where military professionalism meets complexity science, Armed Forces & Society, 34(3), 433-449. Leykum, Luci K., Pugh, Jacqueline, Lawrence, V., Parchman, M., Noel, P.H., Cornell, J., & McDaniel, Reuben R., Jr. (2007). Organizational interventions employing principles of complexity science have improved outcomes for patients with Type II diabetes, Implementation Science, 2(28), 1-8.

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McDaniel, Reuben R., Jr. (2007). Management strategies for complex adaptive systems: Sensemaking, learning, and improvisation, Performance Improvement Quarterly, 20(2), 21-42. Orzano, A. John, Tallia, Alfred F., McInerney, Claire R., McDaniel, Reuben R., Jr., & Crabtree, Benjamin F. (2007). Strategies for developing a knowledge-driven culture in your practice, Family Practice Management, 14(4), 32-34. Fulton, Larry, Lasdon, Leon S., & McDaniel, Reuben R., Jr. (2007). Cost drivers and resource allocation in military health care systems, Military Medicine, 172(3), 244-249. Tallia, Alfred F., Lanham, Holly J., McDaniel, Reuben R. Jr., & Crabtree, Benjamin F. (2006). 7 Characteristics of successful work relationships, Family Practice Management, 13(1), 47-50. Anderson, Ruth A., Ammarell, N., Bailey, D., Jr., Colόn-Emeric, C., Corazzini, K. N., Lillie, M., Piven, M. L. S., Utley-Smith, Q., & McDaniel, Reuben R., Jr. (2005). Nurse assistant mental models, sensemaking, care actions, and consequences for nursing home residents. Qualitative Health Research, 15(8), 1006-1021.

Stroebel, Christine K., McDaniel, Reuben R., Jr., Crabtree, Benjamin F. et al. (2005, August). How complexity science can inform a reflective process for improvement in primary care practices. Journal on Quality and Patient Safety, 31(8), 438-446. Anderson, Ruth A., Crabtree, Benjamin F., Steele, David J., & McDaniel, Reuben R., Jr. (2005). Case study research: The view from complexity science. Qualitative Health Research, 15(5), 669-685. Paul, David L., & McDaniel, Reuben R., Jr. (2004). A field study of the effect of interpersonal trust on virtual collaborative relationship performance. MIS Quarterly, 28(2), 183-227. Cohen, Deborah, McDaniel, Reuben R., Jr., Crabtree, Benjamin, F. et al. (2004). A practice change model for quality improvement in primary care practice. Journal of Healthcare Management, 49(3), 155-168. Anderson, Ruth A., Corazzini, Kirsten N., & McDaniel, Reuben R., Jr. (2004). Complexity science and the dynamics of climate and communication: Reducing nursing home turnover. The Gerontologist, 44(3), 378-388. McDaniel, Reuben R., Jr., Jordan, Michelle E., & Fleeman, Brigitte F. (2003). Surprise, surprise, surprise! A complexity science view of the unexpected. Health Care Management Review, 28(3), 266-278. Anderson, Ruth A., Issel, I. Michele, & McDaniel, Reuben R., Jr. (2003). Nursing homes as complex adaptive systems: Relationship between management practice and resident outcomes. Nursing Research, 52(1), 12-21. Tallia, Alfred F., Stange, Kurt C., McDaniel, Reuben R., Jr., Aita, Virginia A., Miller, William L., & Crabtree, Benjamin F. (2003). Understanding organizational designs of primary care practices. Journal of Healthcare Management, 48 (1), 45-61. Ashmos, Donde P., Duchon, Dennis, McDaniel, Reuben R., Jr., & Huonker, John W. (2002). What a mess! Participation as a simple managerial rule to “complexify” organizations. Journal of Management Studies, 39(2), 189-206. Miller, William L., McDaniel, Reuben R., Jr., Crabtree, Benjamin F., & Stange, Kurt C. (2001) Practice jazz: Understanding variation in family practice using complexity science. The Journal of Family Practice, 50(10), 872-878.

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Ashmos, Donde P., Duchon, Dennis, & McDaniel, Reuben R., Jr. (2000). Organizational responses to complexity: The effect on organizational performance. Journal of Organizational Change Management, 13(6), 577-594. Paul, David L., Pearlson, Keri E., & McDaniel, Reuben R., Jr. (2000). Telemedicine: A virtual collaboration perspective. International Journal of Healthcare Technology and Management, 2(1/2/3/4), 37-55. Anderson, Ruth A., & McDaniel, Reuben R., Jr. (2000). Managing health care organizations: Where professionalism meets complexity science. Health Care Management Review, 25(1), 83-92. Ashmos, Donde P., Duchon, Dennis, & McDaniel, Reuben R., Jr. (2000). Physicians and decisions: A simple rule for increasing connections in hospitals. Health Care Management Review, 25(1), 109-115. McDaniel, Reuben R., Jr. (1999). A view from complexity science. Frontiers of Health Services Management, 16(1), 44-48. Walls, Michelle E., & McDaniel, Reuben R., Jr. (1999). Mergers and acquisitions in professional organizations: A complex adaptive systems approach. Seminars For Nurse Managers, 7(3), 117-124. Anderson, Ruth, & McDaniel, Reuben R., Jr. (1999). RN participation in organizational decision making and improvements in resident outcomes. Health Care Management Review, 24(1), 7-16. Paul, David L., Pearlson, Keri E., & McDaniel, Reuben R., Jr. (1999). Assessing technological barriers to telemedicine: Technology—management implications. IEEE Transactions of Engineering Management, 46(3), 279-288. Ashmos, Donde P., Huonker, John W., & McDaniel, Reuben R., Jr. (1998). Participation as a complicating mechanism: The effect of clinical professional and middle manager participation on hospital performance. Health Care Management Review, 23(4), 7-20. Miller, William L., Crabtree, Benjamin F., McDaniel, Reuben R., Jr., & Stange, Kurt C. (1998). Understanding change in primary care practice using complexity theory. The Journal of Family Practice, 46(5), 369-376. Anderson, Ruth A., & McDaniel, Reuben R., Jr. (1998). Intensity of registered nurse participation in nursing home decision making. The Gerontologist, 38(1), 90-100. Ashmos, Donde P., Duchon, Dennis, & McDaniel, Reuben R., Jr. (1998). Participation in strategic decision making: The role of organizational predisposition and issue interpretation. Decision Sciences, 29(1), 25-51. Anderson, Ruth A. Issel, L. Michele, & McDaniel, Reuben R., Jr. (1997). Nursing staff turnover in nursing homes: A new look. Public Administration Quarterly, 21(1), 69-95. McDaniel, Reuben R., Jr. (1997). Unintended consequences. Business and Health Magazine: The State of Health Care in America in 1997, 15(5, Suppl. A), 49-50.

McDaniel, Reuben R., Jr. (1997). Strategic leadership: A view from quantum and chaos theories.

Health Care Management Review, 22(1), 21-37. (Reprinted in Duncan, Ginter and Swayne

(Eds.), Handbook of health care management, Malden, MA: Basil Blackwell Publishing Company,

1998, pp. 339-367.)

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McDaniel, Reuben R., Jr., & Walls, Michelle E. (1997). Diversity as a management strategy for organizations: A view through the lenses of chaos and quantum theories. Journal of Management Inquiry, 6(4), 371-383. Ashmos, Donde P., Duchon, Dennis, Hauge, Frances E., & McDaniel, Reuben R., Jr. (1996). Internal complexity and environmental sensitivity in hospitals. Hospital and Health Services Administration, 41(4), 535-553. (Winner, Best Paper Award, Health Care Management Division, Academy of Management, 1996.) Torkelson, Diane J., Anderson, Ruth A., & McDaniel, Reuben R., Jr. (1996). Interventions in response to chemically dependent nurses: The effect of organizational context and interpretation. Research in Nursing and Health, 19, 153-162. Ashmos, Donde P., & McDaniel, Reuben R., Jr. (1996). Understanding the participation of critical task specialists in strategic decision making. Decision Sciences, 27(1), 103-121.

Ketchen, David J., Thomas, James B., & McDaniel, Reuben R., Jr. (1996). Process, content and

context: Synergistic effects on organizational performance. Journal of Management, 22(2), 231-

257.

Ashmos, Donde P., & McDaniel, Reuben R., Jr. (1995). Internal stakeholder group participation in hospital strategic decision-making: Making structure fit the moment. Journal of Health and Human Services Management, 118(3), 304-327.

Ashmos, Donde P., Duval, Margaret, & McDaniel, Reuben R., Jr. (1995). Configuring and reconfiguring executive participation in strategic decision making. National Journal of Sociology, 9(2), 63-99.

McDaniel, Reuben R., Jr. (1995). Diversity in organizations. ACCA Docket: The Journal of the

American Corporate Counsel Association, 13(6), 26-32.

McDaniel, Reuben R., Jr. (1993). Universities and colleges as professional organizations: ‘A

paradox, a paradox, a most ingenious paradox’. National Journal of Sociology, 7(2), 163-192.

Harris, Ira C., & McDaniel, Reuben R., Jr. (1993, November). Untangling healthcare competition.

Health Progress, 20-23, 30.

Anderson, Ruth A., & McDaniel, Reuben R., Jr. (1992). The implication of environmental

turbulence for nursing-unit design in effective nursing homes. Nursing Economics, 10(2), 117-

125.

Thomas, James B., Ketchen, David J., Trevino, Linda K., & McDaniel, Reuben R., Jr. (1992).

Developing interorganizational relationships in the health sector: A multi-case study. Health Care

Management Review, 17(2), 7-19. (Reprinted in Brown, Montague (Ed.), Integrated Health Care

Delivery: Theory, Practice, Evaluation, and Prognosis, Gaithersburg, MD: Aspen Publishers, Inc.

1996, pp.135-147.)

Ashmos, Donde, & McDaniel, Reuben R., Jr. (1991). Physician participation in hospital strategic

decision making. Health Services Research, 26(3), 375-401.

McDaniel, Reuben R., Jr., & Ashmos, Donde P. (1991, May). Rooting out organizational conflict.

Health Progress, 66-68.

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Thomas, James B., McDaniel, Reuben R., Jr., & Anderson, Ruth A. (1991) Hospitals as

interpretation systems. Health Services Research, 25(6), 859-880.

Ashmos, Donde P., McDaniel, Reuben R., Jr., & Duchon, Dennis (1990). Differences in

perception of strategic decision making processes: The case of physicians and administrators.

The Journal of Applied Behavioral Science, 26(2), 201-218.

McDaniel, Reuben R., Jr. (1990, January-February). How managers decide what their problems

are. Health Progress, 22-24.

Abualsamh, Rashad, Carlin, Barbara, & McDaniel, Reuben R., Jr. (1990). Problem structuring

heuristics in strategic decision making. Organizational Behavior and Human Decision Processes,

45, 159-174.

Thomas, James B., & McDaniel, Reuben R., Jr. (1990). Interpreting strategic issues: Effects of

strategy and the information-processing structure of top management teams. Academy of

Management Journal, 33(2), 286-306.

McDaniel, Reuben R., Jr., & Anderson, Ruth A. (1989, November). Demystifying the boardroom.

Health Progress, 32-36.

Ashmos, Donde P., & McDaniel, Reuben R., Jr. (1989). Physicians' role in hospital strategic

decision making. Health Texas, 45(7), 7-9.

Thomas, James B., McDaniel, Reuben R., Jr., & Dooris, Michael J. (1989). Strategic issue

analysis: NGT + decision analysis for resolving strategic issues. The Journal of Applied

Behavioral Science, 25(2), 189-200.

McDaniel, Reuben R., Jr., Sullivan, Robert S., &. Wilson, James R. (1988). A simulation model for

welfare policy analysis. Socio-Economic Planning Sciences, 22(4), 157-165.

McDaniel, Reuben R., Jr., Thomas, James B., Ashmos, Donde P., & Smith, Judith P. (1987). The

use of decision analysis for organizational design: Reorganizing a community hospital. The

Journal of Applied Behavioral Science, 23(3), 337-350.

McDaniel, Reuben R., Jr., & Miller, Chet (1987). Organizational reliability and unreliability:

Managing unexpected, high consequence events—A Review of the Texas Conference on

Organizations. Industrial Crisis Quarterly, 1(2), 38-40.

McDaniel, Reuben R., Jr., & Ashmos, Donde P. (1986). Strategic directions within health care

institutions: The role of the physician. Journal of the National Medical Association, 78(7), 633-

641.

Huber, George P., & McDaniel, Reuben R., Jr. (1986). The decision-making paradigm of

organizational design. Management Science, 32(5), 572-589.

DiNitto, Diana N., McDaniel, Reuben R., Jr., Ruefli, Timothy W., & Thomas, James B. (1986). The

use of ordinal time-series analysis in assessing policy inputs and impacts. The Journal of Applied

Behavioral Science, 22(1), 77-93.

McDaniel, Reuben R., Jr., & Ashmos, Donde P. (1985). Marketing the results of analysis.

Interfaces, 15(4), 70-76.

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McDaniel, Reuben R., Jr. (1985). Management and medicine, never the twain shall meet. Journal

of the National Medical Association, 77(2), 107-112.

Lengnick-Hall, Cynthia A., & McDaniel, Reuben R., Jr. (1984). Scanning policies, structure and

adaptability in human service systems. American Business Review, 2(1), 12-23.

Ashmos, Donde P., & McDaniel, Reuben R., Jr. (1980). The role of human service professionals

in executive decision making in third party organizations. Human Resource Management, 19(3),

16-23.

McDaniel, Reuben R., Jr. (1980). A model for assistance relationships. Assistance Management

Journal, 2(1), 69-77.

Henderson, John C., & McDaniel, Reuben R., Jr. (1980). Formulating design principles for

management information systems. INFOR, 18(3), 235-245.

McDaniel, Reuben R., Jr., & Ashmos, Donde P. (1980). Participatory management: An executive

alternative for human service organizations. Human Resource Management, 19(1), 14-18.

Henderson, John C., McDaniel, Reuben R., Jr., & Wagner, Gerald (1980). The implementation of

operations research/management science modeling techniques. IEEE Transactions on

Engineering Management, EM-27(1), 12-18.

Newman, Larry, & McDaniel, Reuben R., Jr. (1979). The impact of the black political movement

on organizational decision making. Review of Afro-American Issues and Culture, 1(3), 237-254.

McDaniel, Reuben R., Jr. (1979). Demystifying the bureaucracy. Volunteer Administration, 12(3),

3-6.

Kozmetsky, George & McDaniel, Reuben R., Jr. (1977). Schools of accountancy: A liberal

perspective. AACSB Bulletin, 13(2), 11-15.

McDaniel, Reuben R., Jr. (1977). Dispelling mystery of decisions. Discovery, 1(3), 24-27.

Office of the Vice President for Research, The University of Texas at Austin.

McDaniel, Reuben R., Jr. (1972). Organizational theory and the preparation of student personnel

workers. NAPSA Journal, 19, 101-105.

Thompson, Hugh L., & McDaniel, Reuben R., Jr. (1971, May-June). How to individualize

instruction. President's Bulletin Board, 2-4. Division of Higher Education, The United Methodist

Church, Nashville, Tennessee,

McDaniel, Reuben R., Jr. (1971,March-April). Tools of Transmission of Knowledge. President's

Bulletin Board, 6-8.Division of Higher Education, Board of Education, The United Methodist

Church, Nashville, Tennessee,

McDaniel, Reuben R., Jr. (1971). "Rebuilding a Philosophy of Education," Trustee, Division of

Higher Education, The United Methodist Church, Nashville, Tennessee, 25(2), 1-3.

PROCEEDINGS

Lanham, Holly J., & McDaniel, Reuben R., Jr. (2009). Are we putting the cart before the horse? A microcosm of intended and unintended consequences of electronic medical records

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implementation, The Fifteenth Americas Conference on Information Systems Proceedings (AMCIS), San Francisco, CA. Fulton, Larry, Lasdon, Leon, McDaniel, Reuben R., Jr., & Wojcik, Barbara (2009). Two-stage stochastic optimization for the allocation of medical assets in steady state combat operations. Proceedings of the INFORMS Military Applications Society, Huntsville, AL. Anderson, R. A., Bailey, D., Ammarell, N., Corazzini, K., Colón-Emeric, C., & McDaniel, Reuben R., Jr. (2008). Leadership as an Emergent Property in Nursing Homes, Academy of Management Proceedings 2008 Conference Abstracts, Anaheim, CA. Fulton, Larry, Lasdon, Leon, & McDaniel, Reuben R., Jr. (2008). Multi-period integer optimization of a patient evacuation network with stochastic components. Proceedings of the 76th Military Operations Research Society Symposium, New London, CT.

Güney, Senem, Browning, Larry D., & McDaniel, Reuben R., Jr. (2002). Managing complexity in technology development: Planning as an act of improvisation. Proceedings of the Third Annual Austin Center for Advanced Studies Conference, TX.

Anderson, Ruth A., McDaniel, Reuben R., Jr., & Corazzini-Gomez, Kirsten (2002). Complexity science and the dynamics of climate and communication: Reducing nursing home turnover. Academy of Management Annual Meeting. Anderson, Ruth A., Issel, L. Michele, & McDaniel, Reuben R., Jr. (2002). Relationship between management practice, staff turnover, and resident outcomes in nursing homes. Academy of Management Annual Meeting. Anderson, Ruth A.,& McDaniel, Reuben R., Jr. (2001). Self-organizing and effectiveness in health care organizations: Magic or management? The Ninth National Conference on Nursing Administration Research, Cincinnati, OH. Seligman, Larry S., & McDaniel, Reuben R., Jr. (2000). Shared sensemaking from a diversity of experts: A methodology for exploring complex MIS issues. Proceedings of the Hawaii International Conference on System Sciences. Maui, Hawaii.

Ashmos, Donde P., Duchon, Dennis, & McDaniel, Reuben R., Jr. (1998). What a mess!

Participation and predisposition. Southwest Division, Academy of Management Proceedings.

Ashmos, Donde P., Duchon, Dennis, & McDaniel, Reuben R., Jr. (1997). The performance of

complex organizations in a turbulent world: A small sample study of environmentally sensitive

hospitals. Southwest Division, Academy of Management Proceedings, (Winner - Distinguished

Paper Award, Southwest Academy of Management, 1997).

Ashmos, Donde P., Duchon, Dennis, McDaniel, Reuben R., Jr., & Hauge, Frances E. (1996). The

nature of internal complexity in unusual organizations: A study of environmentally sensitive and

insensitive hospitals. Academy of Management Best Papers Proceedings. (Winner, Best Paper

Award, Health Care Division, Academy of Management, 1996)

Ashmos, Donde, Duval, Margaret, & McDaniel, Reuben R., Jr. (1993). Changing patterns of

participation in hospital strategic decision making. Decision Sciences Institute Proceedings (pp.

442-444).

McDaniel, Reuben R., Jr., & Harris, Ira C. (1993). The complexity of hospital competition:

Implications for managerial decision making. Decision Sciences Institute Proceedings (pp. 445-

447).

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Ashmos, Donde, Duval, Margaret, & McDaniel, Reuben R., Jr. (1993) A study of top management

team members' participation in strategic decision making. Southwest Division, Academy of

Management Proceedings (pp. 157-165).

Thomas, James B., & McDaniel, Reuben R., Jr. (1988) Organizational antecedents to strategic

issue formulation. Academy of Management Best Papers Proceedings (pp. 42-46).

Ginn, Gregory, & McDaniel, Reuben R., Jr. (1987). Strategic adaptation in the hospital industry.

Academy of Management Best Papers Proceedings (pp. 87-90).

McDaniel, Reuben R., Jr. (1984). Managing the business of education with an academic touch:

The Ph.D. as icing on the cake. Proceedings: Second National Conference on Issues Facing

Black Administrators at Predominantly White Colleges and Universities (pp. 129-131).

Massachusetts Institute of Technology.

Wilson, James, Sullivan, Robert, & McDaniel, Reuben R., Jr. (1984). A simulation model for aged

and disabled services. Proceedings: 1984 Winter Simulation Conference (pp. 665-671).

McDaniel, Reuben R., Jr. (1982). Policy analysis: A strategy for meeting the challenge of the new

federalism. Proceedings: 22nd National Workshop on Welfare Research and Statistics (pp. 318-

319). U.S. Department of Health and Human Services.

McDaniel, Reuben R., Jr. (1982). A competitive strategy for black faculty seeking tenure and

promotion at predominantly white colleges and universities. Proceedings: First National

Conference on Issues Facing Black Administrators at Predominantly White Colleges and

Universities (pp. 169-176). Massachusetts Institute of Technology.

Fasci, Martha A., & McDaniel, Reuben R., Jr. (1978). The effect of the nature of information on

managerial decisions in complex organizations. Proceedings: Southwest Regional Meeting,

American Accounting Association (pp. 328-335).

McDaniel, Reuben R., Jr. (1974). Resource management in higher education. Proceedings:

Summer Seminar on Academic Administration (pp. 183-201). Texas A&M University.

BOOK REVIEWS

Martin D. Hanlon, David A. Nadler, & Deborah Gladstein, Attempting Work Reform: The Case of

"Parkside" Hospital, Wiley, New York, 1985; Administrative Science Quarterly, 1987, 31, 1, pp.

144-145.

Pat-Anthony Federico, Management Information Systems and Organizational Behavior, Praeger,

New York, 1985; Contemporary Psychology, 1987, 32, 1, pp. 70-71. Review_Misunderstading

Organizations and Information Systems.pdf

Robert B. Lamb, Advances in Strategic Management, JAI Press, Greenwich, CT; Administrative

Science Quarterly, 1986, 31, 1, pp. 143-144.

T. Purcell, & G. Cavanaugh, Blacks in the Industrial World: Issues for the Manager, The Free

Press, New York, 1972; Contemporary Psychology, 1975, 20, 3, pp. 240, 241.

L. Epstein, Governing the University, Jossey-Bass, Inc., San Francisco, 1974; The Journal of

Higher Education, 1974, 45, 5, pp. 640-641.

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RESEARCH GRANTS AND CONTRACTS

2004-06 Principal Investigator, Department of Veterans Affairs, “Collaboration Between VA and

Academic Experts in Implementation Research.” The overall purpose of these project activities

was to establish internal expertise at VERDICT for pursuing research using the theoretical lenses

of complexity science and knowledge management.

1998 Principal Investigator, Texas Institute for Health Policy Research Grant, “Identification of

Service Option Strategies for Health Care Providers in Texas.” This project was designed to

identify strategic options for service delivery in health care through a series of focus groups,

forums and symposiums.

1994-97 Collaborating Investigator (Principal Investigator, Ruth A. Anderson, School of Nursing,

The University of Texas at Austin), Three year National Institutes of Health Grant,“ Outcomes of

Nursing Management Practice in Nursing Homes.” The goal of this project was to explore the

relationships between nursing management practice and contextual factors and their independent

and joint influence on patient outcomes, staff outcomes and financial outcomes in nursing homes.

1991, Principal investigator, FADRC Summer Research Grant, "Participation of Executives in

Strategic Decision Making." The goal of this project was to examine two competing hypotheses

about the participation of executives in strategic decision making.

1991, Principal investigator, URI Special Research Grant, "Study of Strategic Decision Processes

in Hospitals." The goal of this project was to collect data on strategic decision making processes

in hospitals.

1989-90, Principal investigator (with Ruth A. Anderson, School of Nursing), Commonwealth Fund

Project, "Graduate Joint Degree Program in Nursing and Management." The goal of this project

was to develop and market a joint MBA/MSN graduate degree for the preparation of health care

executives.

1985-86, Principal investigator, IBM Quest Project, "Use of IBM PCs to Support Strategic

Planning and Policy." The goal of this project was to develop software for use by executives to

support policy analysis activities.

1981-82, Principal investigator, policy analysis development project for the Texas Department of

Human Resources. The goals of this project were to: provide for the development and

improvement of policy analysis at TDHR and to provide for the development and integration of a

Decision Support System for policy analysis in TDHR, thereby enhancing the information

environment for decision makers.

1981, Principal investigator in an integrated academic development project for a managerial

policy analysis program sponsored by the Office of the Vice President for Academic Affairs and

Research, University of Texas at Austin.

1980, Principal investigator in study of the impact of the Governor's Texas Efficiency and

Effectiveness Plan on black Texans sponsored by the Afro-American Research Institute at the

University of Texas at Austin.

1979, Principal investigator in study of a proposal by the Office of Management and Budget for a

comprehensive system of guidance for federal assistance programs, Institute of Constructive

Capitalism, Graduate School of Business, The University of Texas at Austin.

20

1978-79, Principal investigator in study of the role of Program Management in the Delivery of

Welfare and Health Services, Texas State Department of Public Welfare.

1978-79, Principal investigator developing critical information systems for performance analysis

and budget control, Texas State Department of Public Welfare.

1975-76, Principal investigator in study of the impact of black political movements on

organizational decision making sponsored by the Afro-American Research Institute at the

University of Texas at Austin.

1975-76, Principal investigator in study of the use of policy capturing in organizational decision

making in higher education sponsored by the Board of Higher Education and Ministry, United

Methodist Church.

PROFESSIONAL ACTIVITIES

Editorial Board:

Health Care Management Review

Implementation Science

Manuscript referee for:

Academy of Management Journal

Annals of Family Medicine

Decision Support Systems

Health Care Management Review

Journal of Management Studies

Management Science

Organizational Sciences

Journal of Organizational Computing and Electronic Commerce

Book Reviewer:

Administrative Science Quarterly

Contemporary Psychology

Proposal Reviewer:

National Science Foundation

National Institute of Mental Health

21

Member:

Academy Health

The Academy of Management

INFORMS

The Institute for Decision Sciences

Consultant (partial listing):

Daughters of Charity National Health Care System, St. Louis, Missouri

Mobil Corp., Beaumont, Texas & Fairfax, Virginia

Ontario Association of Health Administrators, Ontario, Canada

Seton Medical Center, Austin, Texas

Slumberger, Inc., Houston, Texas

Society for Nuclear Medicine, New York, New York

Texas Department of Human Services, Austin, Texas

Texas Department of Mental Health and Mental Retardation, Austin, Texas

Scholarly Presentations (partial listing):

(with Shannon Provost et al.) “Innovation insights from dynamic social network analysis in a

digitally-enabled collaborative chronic care network.” Academy for Healthcare Improvement

Annual Meeting, May 29, 2014, Baltimore, MD.

(with Shannon Provost et al.) “Dynamic social network analysis affords learning opportunities in a

collaborative chronic care network.” Production and Operations Management Society (POMS)

Annual Conference, May 11,2014, Atlanta, GA.

(with L. Leykum et al.) “Organizational-level interventions consistent with complexity science and

disease-specific characteristics have improved outcomes for patients with congestive heart failure

and diabetes.” poster presentation, Academy Health Annual Research Meeting, June 27-29, 2010

Boston, Massachusetts.

(with Holly J. Lanham) “Are we missing values and uncertainty in understanding physician use of

electronic health records?” poster presentation, Academy Health Annual Research Meeting, June

27-29, 2010 Boston, Massachusetts.

(with Holly J. Lanham) “Heterogeneity in electronic medical record use: Information technology

use as influenced by professional values and perspectives on uncertainty.” Information

Management Research Seminar, McCombs School of Business, The University of Texas at

Austin, November 6, 2009.

(with Holly J. Lanham) “Linking heterogeneity in electronic medical records use with physician

strategies for managing and learning from uncertainty.” SIGHealth meeting, Pre-AMCIS workshop

22

aimed at developing papers for Journal of Association of Information Systems special issue on

health care information technology, San Francisco, California, August 6, 2009.

(with A. Winegar et al.) “Simulating lifetime diabetes risk among Mexican-Americans living along

the US-Mexico border: An agent-based modeling approach.” poster presentation, AcademyHealth

Annual Research Meeting, Chicago, Illinois, June 26-30, 2009.

(with Holly J. Lanham) “Electronic medical records and the issues they raise.” Plexus Institute

conference call research presentation, June 12, 2009.

(with Holly J. Lanham), “An exploration of heterogeneity in electronic medical record use: IT use as emergent and driven by values and expertise.” International Conference on Information Systems. Paris, France. December 16, 2008. (with Holly J. Lanham), “Information technology use as an emergent property: A Multilevel investigation of EMR use in a multi-specialty health care clinic.” 2008 North American Primary Care Research Group (NAPCRG) Annual Meeting, San Juan, PR, November 15-19, 2008. (with D. Katerndahl, S. Burge, R. Ferrer, J. Becho & R. Wood), “Linear and nonlinar dynamics in intimate partner violence.” 2008 North American Primary Care Research Group (NAPCRG) Annual Meeting, San Juan, PR, November 15-19, 2008.

(with R. Palmer et al.) “Organizational and interpersonal attributes of primary care health practices:

Testing a theoretical path model.” Poster presentation. North American Primary Care Research

Group (NAPCRG) annual conference, San Juan, Puerto Rico, November 15-19, 2008. (with Holly J. Lanham & Ruth. A. Anderson), “Implications of complex adaptive systems theory for research design.” 2007 Annual Meeting, Academy of Management, Philadelphia, PA, August 6, 2007. (with Ruth A. Anderson, C. Colón-Emeric, M. Toles, K. Corazzini, D. Bailey & N. Ammarell) “From case study research to intervention: Anticipating practice change through local interaction.” Poster presented at Annual Convention of the National Association of Directors of Nursing Administration/Long Term Care, Las Vegas, Nevada, June 23, 2008. (with L.K. Leykum, J. Pugh, V. Lawrence, M. Parchman & P.H. Noel), “Making sense of organizational interventions for congestive heart failure using complexity science.” Academy Health National Meeting, Orlando, FL, June 6-8, 2007. (with L.K. Leykum, J. Pugh, V. Lawrence, M. Parchman, P.H. Noel & J. Cornell), “Making sense of organizational interventions using complexity science.” Society of General Internal Medicine, Toronto, Canada, April 25-28, 2007. (with Holly J. Lanham, Benjamin F. Crabtree, William L. Miller, Kurt C. Stange, Alfred F.Tallia & Paul Nutting), “A relationship-centered model of family medicine performance.” North American Primary Care Research Group (NAPCRG) Conference, Tucson, AZ, October 17, 2006. [Chosen as distinguished paper]

(with Holly J. Lanham, Jacqueline A. Pugh, Lucy Leykum & B. Armstrong), “Integrating knowledge

management into information technology service delivery.” Big XII Research Symposium, Waco,

TX, April 1, 2006.

Distinguished Speaker: “Complexity science and analysis of health care delivery systems,”

Academy of Management, Health Care Division, Atlanta, GA, August 15, 2006.

23

(with Michelle E. Jordan), “Educational implications of teachers’ responses to uncertainty and

surprise.” Southwest Educational Research Conference, Austin, TX, February 10, 2006.

(with Michelle E. Jordan), “Designing curriculum: Changing students’ stance toward the

unexpected,” Complexity Science and Educational Research Conference, Roberts, LA, November

20-22, 2005.

(with Michelle E. Jordan & Holly J. Lanham), “Complexity and super performance: Metaphors for

leading,” International Super Performance Institute Conference, Houston, TX November 14, 2005.

“Family practice as a good jazz ensemble,” Annual Research Meeting, AcademyHealth, Boston MA, June 27, 2005.

“Implications of complexity theory for primary care research design,” 19th Annual Primary Care Research Methods and Statistics Conference, San Antonio, TX, December 3, 2004. “Diversity, disparity and complexity: A challenge to the health care system,” 4th UMDNJ/RWJMS Conference on Culturally Competent Care, Philadelphia, PA, September 20, 2003. (with Ruth A. Anderson), Self-organizing and effectiveness in health care Ooganizations: Magic or management?” The Ninth National Conference on Nursing Administration Research, Cincinnati, OH, October 26, 2001. (with Charlene A. Allred & Ruth A. Anderson), “A theoretical exploration of coordination as a complicating mechanism for adaptive survival,” 2000 Annual Meeting, Academy of Management, Toronto, Canada, August 7, 2000. (with Ruth A. Anderson & Charlene A. Allred), “Expanded organizational model of nursing staff turnover: Managerial controllability,” The Eight National Conference on Nursing Administration Research, San Diego, CA., November 4, 1999. (with Ruth A. Anderson, Charlene A. Allred & Sue Owensby), “Social differentiation and cultural convergence as competing and co-existing organizational processes,” 1999 Annual Meeting, Academy of Management, Chicago, IL, August 11, 1999. (with Ruth A. Anderson, Donde P. Ashmos & Pi-Ching Hsieh), “Complexity theory view of participation in decision making: Conceptual and empirical analysis,” 1997 Annual Meeting, Academy of Management, Boston, MA, August 13, 1997.

(with Michelle E. Walls), “Talking to each other: Paradoxes in health care organizations,” 22nd

Annual Whitney M. Young, Jr. Memorial Conference, the Wharton School of the University of

Pennsylvania, January 20, 1996; 1996 Annual Meeting, the Academy of Management, Cincinnati,

OH, August 13, 1996.