Davos® Telco Server (All-In-One Solution - IVR,ACD,Billing)

Architecture> Voice servers, database, disk array, redundancy, administration

Davos® Telco Server (All-In-One Solution - IVR,ACD,Billing)

Architecture> Modular design> Module hierarchy

Hardware Platform: IPC + Intel Dialogic or Aculab Prosody

OS W2000 + Firmware Intel or Aculab

Davos Application Manager

Com Server: Routing

XML Script Parser

Scheduler ACD Module

Call Logging

Perl

Script (call behaviour) in XML format Admin Tools

Fax, Email, Web

SQL Engine

Conferencing

LCRA-Leg BillingB-leg Billing

CallBack Billing

Online Billing

Perl

TTS, Voice Recogn.

Davos® Telco Server (All-In-One Solution - IVR,ACD,Billing)

Prepaid card> Prepaid Platform> Basic Call Behaviour>

User (CLI) calling the access number (DID1)- Callback available

Server is answering this call and authorize the caller:CLI (registered phone associated to account)PIN and S/N (not registered, calling cards etc.)

Account IDBalance and tariff

Destination numberMaximum call length

Call is routed to destination number (DID2)Taking care about maximum call length

Billing and account update after the call is done

Davos® Telco Server (All-In-One Solution - IVR,ACD,Billing)

Prepaid card> Prepaid Platform> Web based administration tool>

Davos® Telco Server (All-In-One Solution - IVR,ACD,Billing)

Prepaid card> Prepaid Platform> Web based administration tool>