1. 1. Best Practices David L Davis ORG536 CSU Global Dr. Robert Olszewski 27 July 2014
2. 2. Best Practices Overview Ethical Communication Professionalism Intercultural Communication Writing Tips Using Electronic Means to Communicate Positive and Negative Messages Business Presentations Business reports, plans and proposals
3. 3. Ethical Communication Business Ethics Who do they effect? (Su, 2013) (Google Art, 2014)
4. 4. Ethical Communication Benefits (Su, 2013) (Google Art, 2014)
5. 5. Ethical Communication Social Exchanges Study Conclusion (Su, 2013) (Google Art, 2014)
6. 6. Professionalism What is it? Why is it important? (Beck, 2009) (Google Art, 2014)
7. 7. Professionalism An unprofessional workplace (Beck, 2009) (Google Art, 2014)
8. 8. Professionalism How to institute professionalism (Beck, 2009) (Google Art, 2014)
9. 9. Intercultural Communication What is intercultural communication? What does it look like? (Google Art, 2014) (internations.org, 2014)
10. 10. Intercultural Communication Intercultural Communication training. (Google Art, 2014) (Yang, 2009)
11. 11. Intercultural Communication The outcome of correct intercultural communication. (Google Art, 2014) (Ainsworth, 2013)
12. 12. Writing Tips Three points! (Google Art, 2014)
13. 13. Writing Tips Apply business rules company wide! (Google Art, 2014)
14. 14. Electronic Communications Advantages and Concerns (Lamb, 1999)
15. 15. Electronic Communications Email Content Wrong Messages Format (Lamb, 1999) (Google Art, 2014)
16. 16. Electronic Communications Electronic boards Content (Google Art, 2014) (Lamb, 1999)
17. 17. Positive and Negative Communications What is meant by your communications? example (University of Groningen, 2009) (Google Art, 2014)
18. 18. Positive and Negative Communications What to choose? Positive or negative (University of Groningen, 2009) (Google Art, 2014)
19. 19. Business Presentations 8 Ways to improve your presentation skills Plan and Rehearse Tailor your Words to the audience Choose your presentation tools Project positivity with body language (Bartram, 2014) (Google Art, 2014)
20. 20. Business Presentations 8 Ways to improve your presentation skills Keep your first nigh nerves in check Make a strong start Tell the audience a story Take care when fielding questions (Bartram, 2014) (Google Art, 2014)
21. 21. Business Reports Writing Organize Write for your audience Master the Mechanics (Messmer, 2001) (Google Art, 2014)
22. 22. Business Reports Writing Proofread and edit Get to the point (Messmer, 2001) (Google Art, 2014)
23. 23. Best Practices Review Ethical Communication Professionalism Intercultural Communication Writing Tips Using Electronic Means to Communicate Positive and Negative Messages Business Presentations Business reports, plans and proposals
24. 24. References Ainsworth, J. (2013). Business Languages for INterculutarla and INternational Business Communciation: A Canadian Case Study. Business Communication Quarterly , 28-50. Bartram, P. (2014, Feb). 8 Ways to... Improve your presentation skills. Financial Management , 42-43. Beck, R. (2009). Derogatory and cynical humour in clinical teaching and the workplace: the need for professionalism. MEDICAL EDUCATION , 7-9. Brzovic, K. &. (2008). REFLECTIONS ON THE CUSTOM OF DISCIPLINARY ISOLATION AND ONE MODEST ATTEMPT TO OVERCOME IT. Business Communications Quarterly , 365-369. Department of Labor. (2014, July 29). http://www.dol.gov. Retrieved July 29, 2014, from http://www.dol.gov: http://www.dol.gov/odep/topics/youth/softskills/Professionalism.pdf Google Art. (2014, July 29). www.google.com. Retrieved July 29, 2014, from www.google.com: www.google.com/pictures internations. (2014, July 29). http://www.internations.org. Retrieved July 29, 2014, from http://www.internations.org: http://www.internations.org/magazine/intercultural-communication- 15409 Lamb, S. (1999). E-mail and online communications. Business & Economic Review , 23. Messmer, M. (2001). Enhancing Your Writing Skills. Strategic Finance , 8-10. Su, H.-Y. (2013, Jan 18). Business Ethics and the Development of Intellectual Capital. Journal of Business Ethics , 87-98. University of Groningen. (2009). Self-Discrepancies and involvement moderate the effects of positive and negative message framing in persuasive communication. Psychology Press , 234-243. Yang, H. (2009). A proposal for transcending barriers of intercultural communication in global business: an instructional innovation. Global Business Languages , 29-40.