data-driven marketing roadshow hubspot - march 27, 2014
DESCRIPTION
Presentation by HubSpot VP Business Development EMEA Kieran Flanagan. Data-Driven Marketing Road Show at DCU The Helix, Dublin, March 27 2014TRANSCRIPT
INBOUND MARKETING: Your Secrets to Success.
Kieran Flanagan, Marketing Director (EMEA) @ HubSpot@searchbrat [email protected]
Kieran Flanagan@searchbrat“Highly motivated marketing geek high on data crack.”
Our Inbound Marketing Methodology
Source - http://www.hubspot.com/products/inbound-marketing/
for how your customers
buy today
Have a Need
65% Europeans
Research Options
Research Options
TrustNetworks
They like to educate themselves
rather than speak with a sales person
60% of the sales cycle is over – before a buyer talks to your salesperson.
Corporate Executive Board: bit.ly/zub217
Convert
Retain Customers
Retain
Your consumer has changed,
They are in control.
Don’t Interrupt
Be What’s Consumed
Inbound Marketing is the art of creating persona driven marketing across your entire funnel.
@Searchbrat
“”
How You Can be Successful with Inbound Marketing.
1 BUYER PERSONAS
KNOW YOUR BUYER
PERSONAS11Buyer
Personas
of European marketers are focused on reaching the right audience, and converting them into leads.
23%
of European marketers are focused on reaching the right audience, and converting them into leads.
23%
Resource: http://offers.hubspot.com/2013-state-of-inbound-marketing-europe
MARKETING MARY• Professional marketer (VP, Director, Manager)• Mid-sized company (25-200 employees)• Small marketing team (1-5 people)• BComm (DIT), MBA (Smurftt)• 42, Married, 2 Kids (10 and 6)
Goals:• Support sales with collateral and leads• Manage company communications• Build awareness
Challenges:• Too much to do• Not sure how to get there• Marketing tool and channel mess
Loves HubSpot because:• Easy to use tools that make her life
easier• Learn inbound marketing best
practices• Easier reporting to sales and CEO
To create buyer personas for your company you need to know
Researching Your Personas:Know What To Ask.1
Persona Profile Checklist
Researching Your Personas:Know Who To Ask.2
Research your customers
Listen on Social Media
Segment Your Lists
Use Lead Intelligence
Form fields
Woah!
Wow!
Cool!
Good to know! Yes!
Awesome!
Great!
Talk to sales The biggest problem our prospects have is…
Brainstorm7 to 10people
Interview Prospects
& Customers
Write Personas
(500 – 700)
Find a Photo
Test
Where do you get that information from? How can you use that information to create your buyer personas?
3Create
Marketing Assets
Create a Content Machine23Create a Content Machine
”“@TheSalesLion
Great content is the best sales tool in the world.
“It’s easy for HubSpot to talk about content. They have lot’s of resources.”
Close
2006 2007 2008 2009 2010 2011 20120
2000000
4000000
6000000
8000000
10000000
12000000
14000000
TRAFFIC TO HUBSPOT.COM
We started here
Close
2006 2007 2008 2009 2010 2011 20120
2000000
4000000
6000000
8000000
10000000
12000000
14000000
TRAFFIC TO HUBSPOT.COM
Don’t give up (Persistent & Consistent)
Be Scrappy
Great content teams suck invaluable information
Great content teams suck invaluable information
ASSETS MEAN YOU OWN YOUR MARKETING
Vs70%
of our blog leads are from OLD articles
Curated
Short Term Traffic
Long Term Traffic
AudienceQuality
Virality
ThoughtLeadershi
p
How toPosts
NewsJacking Lists
Curated
Short Term Traffic
Long Term Traffic
AudienceQuality
Virality
ThoughtLeadershi
p
How toPosts
NewsJacking Lists
Curating Content
Curated
Short Term Traffic
Long Term Traffic
AudienceQuality
Virality
ThoughtLeadershi
p
How toPosts
NewsJacking Lists
Curated
Short Term Traffic
Long Term Traffic
AudienceQuality
Virality
ThoughtLeadershi
p
How toPosts
NewsJacking Lists
Teach people how to do something
Trend for “how to”
Curated
Short Term Traffic
Long Term Traffic
AudienceQuality
Virality
ThoughtLeadershi
p
How toPosts
NewsJacking Lists
Curated
Short Term Traffic
Long Term Traffic
AudienceQuality
Virality
ThoughtLeadershi
p
How toPosts
NewsJacking Lists
Awareness
Evaluation
Purchase
What content ideas are a good fit for your buyer personas in the awareness stage?
What content ideas are a good fit for your buyer personas in the evaluation stage?
Map those content ideas across your funnel to make sure you have the right content for each stage.
3Create
Marketing Assets
Create a Content Machine23Context to Personalise your Funnel4
USING CONTEXT
PERSONALISE YOUR MARKETING
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
Enterprise Erin
Owner Ollie
ATTRACT QUALIFIED VISITS
Attract Convert Close Delight
Strangers
Visitors Leads Customers Promoters
CONTEXT TO PERSONALISE
DelightI’m a leadI’m a new
visitor
CONVERTS INTO QUALIFIED LEADS
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
CONTEXT TO SEGMENT
DelightI love this
topic
Easily send follow up offer to all people who download this content
CLOSES ACTUAL SALES
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
CONTEXT TO SELL MORE
DelightI am
ready to be called
DELIGHTS YOUR CUSTOMERS
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
CONTEXT TO DELIGHT CUSTOMERSI’m
already a customer
THANK YOU!