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90% 2015 SS
95% 2014 SS
95%
95% 2014 P
90%
90% 2014 OJT
90%
95% 2013 V.G
90%
90% 2012 P
90%
90% 2012 V.G
90%
90% 2012 P
90%
Port & Terminal Trucking Procedures 85% 2012 A+
90% Certificate of Personal Selling - AAST
90% 2011 P
95% Certificate of attendance for HSSE Committee Members - NIOSH
95% 2006 P
90% Certificate of Attendance - aramex CAI
95% 1999 G
90% BSC .of Agriculture Sciences - General Production
And more ! So Enjoy demonstrating how it was solved.
7 Pillars for O&G DeliveryDraw Road Hazard Map
Drivers Turnover due to lacking of poorly incentive
scheme against performance.
Vehicles stoppage and sudden failure due to lacking of
implementing PM and identifying the defect route.
Customer Service Programme
Agriculture Faculty
Years of Experience Career Objective
Over +16 extended years in the world of logistics
along with various logistics functions of multinational
corporate.
To hold a senior operations position in the sector of FMCG
supply chain or GM at Fleet 3PL in Egypt or Gulf region.
Vehicle Dispatching, GPS Tracking
Spare Part Inventory Control
Drivers Management
Design Delivery Schedule Models
Certificate of Supply Chain Management Specialist - EYAC
Home, Retail Delivery
Home Delivery Strategy - IKEA
SCMS
Top Skills Educations
Supply Planning
Fleet Management Tools
Maintenance Operations Analytics
Fleet Performance Measures (KPIs)
Certificate of Maritime Transport and Port Logistics - AAST
Maintenance Management
MTLP
Fleet Management Tools
Fleet OPS Modules, Freight Best Practices - UK
Report Management
Service Vendor Management
Courier Service Delivery
Ignorance the needing of apply the concept of " if you
can't measure. You can't manage" meaning KPIs. Lacking of fleet team hierarchy level , having a vague
vision of what they have to do, what are
measurements of outcome !Lacking of Report System in workplace to track and
analyse figures.
Lacking of designing Delivery Schedule, Dispatching Model.
Lacking of vehicles availability and utilization as well.
The most Operational challenges and issues in the fleet of transport that I have ever faced, I solved below !
Lacking of having a process of supplying operation
HSE for Safe Delivery
CapEx & OpEx Building
Delivery Business Analytics
Team Building, Coaching, Training
Personal Selling
Reefer & Shipping Containers Trucking
Sales Management
LMS
Certificate of Logistics Management Specialist - EYAC
HSSE Committee Member
Fire Marshal - Rescue Ops
Certificate of Fire Marshal & Rescue Ops - Civil Protection Authority
Participate in HSSE Committee - Shell Marketing Egypt
Customer Service, Cold Calling
Trailers Operations (Bulk, FB, Tank, Silo, Jumbo)
FMCG Supply Network
Retail Delivery (B2C)
In Logistics
BusinessPersonal Details
FMCG
Retail
Courier
3PL Fleet
Operations Manager
October 27th, 1974
Alexandria, Egypt
+201012645767 Customer Service
Scope
Fleet
Transport
Courier
Delivery
Replenishment
Amr Salem Mohamed Khalil
Training
Continue with Ship & C.R.E.W
* Design an incentive scheme for drivers.
* Design a trucking model for Egypt zones.
* Determine the direct cost for each single freight way bill
* Draw the hierarchy level for each OPS unites.
Achievements :
* Draw incentives scheme for drivers and truck mate.
* Participate for building a fleet application modules.
Achievements :
Backhauling
Utilizations
Operations Manager - FreelanceJan-16 Present
Family Business
Conduct a minor project of goods distribution to
wholesaler & retailer in Alex.
Conduct a temporary project of supplying sand & gravel
to North coast.
Perform as a fleet unit manager for a short time at
Faragalla Group for assigned tasks.
* Build trucking OpEx, and identifying the area of cutting
cost.
* Build a hierarchy level for fleet team and resources
utilization
Network Shuttling: Conduct deliveries with 21K MT / M
Successful challenges: * Design Hierarchy level for
Transport Dep with JD and performance matrix. 105 Emp..
Raising from 51% to 95%
Reach 84 % vs. 16% outsourced
Ship & C.R.E.W
* Set up performance measures for DRIVERS and
swapped the performance for "C" level which was 80 % to
"A" level with 55 %* Mitigate the repetition of trucks sudden failures as we
were using "JAC" trucks which were having 25%! of
roadworthiness so by measuring the maintenance
performance through using "M" family and "3Cs"
Model enables for identifying the defect route.
* Draw a drivers rotations models which are totally differ
from project to another.
* Playing active role as a customer service for LAST
MILE delivery with a list of 50 RURAL grain delivery
and effective troubleshooting along.
Wadi Group - Tawseel Co.Jan-15 Dec-15
* Setting wide rang of fleet report "Vehicles, Drivers, Run
sheet, License, KPIs, etc.…"
Availability
Utilization
Trucking Capacity
GRAIN Trucking: Being responsible for GRAIN supply
from 4 ports to 5 DCs with total tonnage +60K MT/Y
Raising from 35% to 93%
* Conduct trunking with 3 trips a day truck with only 1.5
drivers a truck.
Shell Marketing Project Achievement
* Conducting distributing model over 20 M litres over 39
fuel stations from 5 depots covering 3 zones with only 9
tankers with operation team not exceeding 5 members.
* Being responsible for DRIVERS LEAGUE and
maintaining category "A" with 90% almost a year.
* Successfully design and implement "JMP" model for
whole routes with identifying road hazards.
Other Operational Projects
Convoy Trucking : Sold & Conduct a profitable convoy
term to Hurgada zone with SAFE toolkitsGrain Trunking: Managing rural trips with average of 15
K MT / W
Cement Distribution: Conducting multi-drop distributions
for delta zone with 1 K / D
Successfully administrative assignments
Fleet Size: 120 Trucks , 4 Trailers ModelsCoca-Cola Project Achievement
* Managing monthly supply pallets 27 K with OTD 85 %
* Managing PSD, SCCT, DAM branches and develop the
OPS process with 20 ops team members.
* Conducting TRUNKING for REEFER and DRY containers
over 5 ports with daily trips 100 as approx.
Successful challenges: * Managing a list of 25 service
vendors, with over 200 trucks ensuring its
roadworthiness, and controlling the payable flow through
conduct cash flow pattern.
Customer Satisfaction 91%
* Maximize revenue through launched SAME DAY delivery
* Being responsible for a list over 20 key customers, over
200 customers covering 5 ports, 8 Terminals.
Experience
Operations Manager - Fleet
FEED Trunking: Controlling FEED supply from 2 factories
to 6 farms with OTD 98%
Operations Manager - LogisticsAug-11 Aug-13
Trans Globe Logistics
A full 2 years deeply involved with many business
logistics projects that enabled me gain more experience
ever in the world of fleet logistics
* Conduct backhauling with 17% to reinforce daily supply.
30%
* CUTTING cost through eliminating unnecessary of row
OpEx & monitoring the consumptions of PM consumables
which were occupying the first groups of consumption.
* Monitor the SUPPLY FLOW between supply points &
end of consumption through taking in mind the supply
constrains which were " Silos volume, Consumptions rate,
Unloading time, Type of cargo, Trucks queuing "
Operations Manager - TruckingNov-13 Dec-14
95%
Continue with Trans Globe Logistics Continue with aramex
* Submit an effective reports for whole aspects of FOM.
Scheduler: Scheduling valuable, FMCG for delivery
* Conduct training for newer drivers of TBT, SAFED
delivery, journey management plan " JMP ".
Operations Manager - CourierAug-08 Aug-11
SkyNet WWE
* 3 Extended successful years achievements in courier
industry with more operational thinking in courier
functions "Operation, Marketing, CS, Administration,
Training, Receivables ".
(Operations Process) Develop OPS process for IN,
Outbound & OTD & safe and security.
Osama Abdul Gawad
Testimonials
* A fully 9 years working in a big firm and a place to learn
skills and logistics for the real world in logistics and
supply chain as I started as OPS member then moved on
career ladder till getting team leader title with full off
multi functions in the business of international logistics.
so let me to demonstrate them.
Operations: Being responsible for IN,Out bound process
through multi international applications.
Receivables: Setting a payment terms against other
customer criteria which keeping aging at 60 days.
Training: Train OPS, Sales, Collections, GCs for SkyNet
way, new process.
Fleet: Monitoring the performance of fleet of vehicles
and bikes and conduct a regular maintenance and
repairing.
GC Team Leader: Responsible for measuring
performance in accordance with assigned KPIs
Dispatcher: Disseminate picks up for GC as per
designated areas
،، Mr. Amr is a genius professional man he is of a very
high intellectual level, very sharp, decisive, smart,
creative, innovative, numerical, open minded, strong
analytical skills, powerful organization skill, presentation
skills, with great sense of creativity & innovation, high
monitoring & control over skills for a very complex multi-
dimensional operations & asset control, solution oriented
, responsible, persistent, a must do, leadership &
managerial skills, seeks a full understanding with an
overall view, He seeks to up-grade himself all the time &
expands his knowledge & acquired skills, He is of a strong
experience in distribution & logistics industry, courier
services, customer satisfaction, marketing, sales & project
management. For sure he is a valuable asset to any
facility that employs him
Asma Zaky
"Amr" reported directly to me as the CEO of the company
and was truly an asset to the fleet and operation
management department. He helped managing
company's fleet more safely and cost effectively by setting
standards for fleet administration and policies regarding
vehicle operations which helped a great deal in tracing
assets and keeping them in proper shape for better
utilization. He barely missed a major deadline and often
brought projects ahead of schedule. He was a resourceful,
creative, and solution oriented person who was
frequently able to come up with new and innovative ideas
to his assigned projects. He was able to control his team
efficiently , get the most out of them with the minimum
available resources and tools. A very reliable resource to
the company with additional sales and customer
relationship management skills which added depth to his
role as an operation manager.
Chief Executive Officer - Rational Capital Holding
Operations Team Leader - Courier
aramexJun-99 Aug-08
Operational Excellence: Responsible for multi models of
delivery for 3 Zones, 20 GC, "X" K of monthly shipments.
Customer Ser vice: Setup a new role of calling centre
and dispatcher functions and design a role of cash outlet.
(Valuable Shipments) Maintain "0" pending delivery and
money bank reconciliations within the assigned interval.
(Mass Shipments) Achieved + 90% first delivered from
total row shipments through assigned delivery window.
Marketing Intelligence: * design an economic
outbound service with profitable income.
* Using courier toolkit and create a convenient and
profitable offers that facilitate selling operation.
* Successfully reinforce a campaign of SkyNet newsletter
to promote a new product of services.
Buffering Officer: Responsible for sorting, storing,
packing, scheduling for bulk, valuable shipments .
Fleet Officer: Responsible for following regular
maintenance and repairing.
Cash Outlet: Receive cash Shipments, disseminating
services for clients.
Calling Centre: Receive calls for picks up
Customer Service: Handling customers requirements,
tracking shipments.
Project Coordinator"Operations Fleet Mgt." at TGL
