current state of global logistics and trends · pdf filecurrent state of global logistics and...
TRANSCRIPT
CURRENT STATE OF GLOBAL
LOGISTICS AND TRENDS IN
SUPPLY CHAIN MANAGEMENT
Chuck Connelly CFPIM, CSCP, and CPA
General Manager – Excellence in Supply Chain Management
VP of Education – APICS Houston Chapter
APICS Master Instructor
713-256-7500
Sept 2011
The global network used to deliver products and
services from raw materials to end customers
through an engineered flow of information,
physical distribution, and cash
Supply Chain Definition
Source: APICS Dictionary – 11th
Edition
Charles Connelly CFPIM, CSCP, and CPA
2
Sept 2011
Supply Chain Objectives
Customer Satisfaction
Asset
Management
Profit
Charles Connelly CFPIM, CSCP, and CPA
3
• Quality
• Cost
• Availability
• Flexibility
• Speed
Sept 2011
Basic Supply Chain
Tier 2 Suppliers
Tier 1 Suppliers
Mfg Customers Consumers
Supplier’s
Suppliers
Suppliers Retailers &
Wholesalers
Objectives: • Quality
• Cost
• Availability
• Flexibility
• Speed
Customer Satisfaction
Asset Mgmt Profit
Manufacturer Individual
Charles Connelly CFPIM, CSCP, and CPA
4
Sept 2011
Opportunities and Threats
Terrorist Attacks Weather
Health Epidemics
Currency
Commodity
Pricing Credit Crunch
Charles Connelly CFPIM, CSCP, and CPA
5
Sept 2011
There is no order in the world around us, we
must adapt ourselves to the requirements
of chaos instead.
Kurt Vonnegut, Breakfast of Champions
Today’s World
Charles Connelly CFPIM, CSCP, and CPA
6
Sept 2011
Trends & Solutions
Variety
Variability
Time
Distance/Globalization
Collaboration
Sustainability
Talent Management
Voice of the Customer
Lead Time Reduction
S&OP
Integration
Trends Solutions
Charles Connelly CFPIM, CSCP, and CPA
7
Sept 2011
Solutions – Talent Management
24 X 7 X 365
Sept 2011 Charles Connelly CFPIM, CSCP, and CPA
8
Solutions – Talent Management
Acquisition
Development
Retention
Reduction
Charles Connelly CFPIM, CSCP, and CPA
9
Sept 2011
Solution – Voice of the Customer
Sept 2011 Charles Connelly CFPIM, CSCP, and CPA
10
How do you know what your customers wants:
Today?
Tomorrow?
Value versus Cost
Foundation of:
CRM / SRM
Lean
Six Sigma
TQM
Solution – Lead Time Reduction
Sept 2011 Charles Connelly CFPIM, CSCP, and CPA
11
All lead time
Order fulfillment
Manufacturing lead time
Supplier delivery
Administrative processes can be the worst
Drives all kinds of good behaviors
Customer focus
Elimination of waste
Cost reduction
Sales and Operations Plan (S&OP, S&OIP)
Decision making process - Monthly
Integrated plan
Operational and Financial
Demand and Supply
NOT a place to “agree to disagree”
NOT Slides R Us
Benefits of an Effective S&OP
Teamwork
Meet and exceed business goals and objectives
Seize opportunities and respond to threats
Vertical and Horizontal organization alignment
Solution – S&OP
Charles Connelly CFPIM, CSCP, and CPA Sept 2011
12
Sales Plan Production
Plan
Inventory or Backlog Plan
Financial Plan
Solution - S&OP
by Family and in Total
Customer
Satisfaction
Asset
Management Profit
Charles Connelly CFPIM, CSCP, and CPA Sept 2011
13
Solution – Integration
Sept 2011 Charles Connelly CFPIM, CSCP, and CPA
14
Really implement your ERP system
Clean, accurate data
Train your people
BPM
Event management
Linking Strategic Partners
ERP to ERP
Zero Latency
Visibility
Transparency
THANK YOU FOR YOUR TIME
Sept 2011
Chuck Connelly CFPIM, CSCP, and CPA
General Manager – Excellence in Supply Chain Management
VP of Education – APICS Houston Chapter
APICS Master Instructor
713-256-7500