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1 Global Trends in Community Health Worker Programs Lauren Crigler Director, Health Workforce Development USAID Health Care Improvement Project

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CORE Group Fall Meeting 2010. Global Trends in Community Health Worker Programs - Lauren Crigler, USAID

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Page 1: Crigler community health_workers

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Global Trends in Community Health Worker Programs

Lauren Crigler

Director, Health Workforce Development

USAID Health Care Improvement Project

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USAID HEALTH CARE IMPROVEMENT PROJECT2

Global Context

• The health workforce is in crisis while demand is skyrocketing– High disease burdens for infectious and non-

communicable conditions– Overburdened health workers and health systems

• Endorsement of MDG Goals in 2000– Meeting MDGs requires a productive, stable workforce in

facilities as well as shifting some tasks to community health workers and volunteers

– Increasing evidence of high impact interventions at community level

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USAID HEALTH CARE IMPROVEMENT PROJECT3

USAID: Health Systems Strengthening Focus

• FY2008 USAID MCH Priority– Increase functional CHWs by 100,000

• PEPFAR II– Health systems strengthening – Specific target to increase health workers by 140,000

• Global Health Initiative– Health systems strengthening

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USAID HEALTH CARE IMPROVEMENT PROJECT

WHO and Multilateral (G8) Focus

• Encouraging global health partners to take the following directions:

• More synergy between disease-oriented approaches (vertical) and strengthening of health systems (horizontal)

• Three major building blocks identified for health system strengthening (HSS): workforce, financing, and information

• Revitalization of primary healthcare (PHC) through human security approach

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USAID HEALTH CARE IMPROVEMENT PROJECT

Human security as the core concept for global actions

• Health is the vital core of human lives and offers a concrete field for developing strategies for human security

• Strategies– Empowerment – enable people to develop capacity to cope with or prevent

difficult conditions– Protection– set up by states, international agencies, NGOs, and the

private sector to shield people from critical and pervasive threats and enable people to protect themselves

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Communities

motivationcareer advancement

training

Central government

Human security approach to CHW

Local government

Community Health Committee

Top-down approach

Protection

Bottom

-up approachE

mpow

erment

selection of CHWs, identification of priorities

participation management, supervision & oversight

mobilization

training, supervision & oversight, authorization, financing , logistics

OWNERSHIP

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USAID HEALTH CARE IMPROVEMENT PROJECT

Assessing of CHW programs according to global priorities

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USAID HEALTH CARE IMPROVEMENT PROJECT

The CHW Assessment and Improvement Matrix (CHW AIM) Approach

A recent approach developed by the HCI Project to assess and improve CHW programs applies criteria for the following 15 components as a way to measure functionality:

• Recruitment• The CHW Role• Initial Training• Continuing Training• Equipment and Supplies• Supervision• Performance Evaluation• Incentives

• Community Involvement• Referral System• Opportunity for Advancement• Documentation, Information

Management• Linkages to Health System• Program Performance

Evaluation• Country Ownership

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USAID HEALTH CARE IMPROVEMENT PROJECT

The CHW AIM Field Applications

• First field tests in Nepal and Benin• Salvation Army in Zambia applied the CHW AIM to assess

the Chikankata Child Survival Project• Save the Children in Ethiopia to assess vCHWs and

HEWs• 2-year comparative study in Zambia with 5 partners to

assess impact of applying CHW AIM as an improvement framework:– Nyimba (Salvation Army Zambia)– Chongwe (World Vision Zambia)– Lusaka (CHAZ and Coptic Hospital)– Chipembi (CHAZ and Chipembi Clinic)– Kabwe (ZPCT Project/FHI)– Choma (mothers2mothers)

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USAID HEALTH CARE IMPROVEMENT PROJECT

Systematic review of 8 country programs – Global Health Workforce Alliance

• Reviewed reports on country experiences with CHWs for target 8 countries and programs (Pakistan, Bangladesh, Thailand, Ethiopia, Uganda, Mozambique, Brazil, Haiti)

• Applied the CHW Assessment and Improvement Matrix (CHW - AIM) to assess functionality

• Country visits to interview key personnel overseeing the program

• Information was compiled and reviewed on programs (description, job descriptions, role of CHWs) including evaluation reports and outcome assessments

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Selected Key ResultsCHW Program Production and

deployment Salaried/ volunteer

Attraction / retention

Performance management

Pakistan Lady Health Workers Program

- 4.7 times ↑ in 10 yrs- more for poor

USD 38/m Selling drugs Training 99.8%Supervision 85.3%Ratio: 1:25 4 (ext) evaluation carried out

BRAC Shasthyo Sebikas Program

-72 times ↑in 18 yrs -in poorest areas

Volunteer Incentives for performance

Ratio: 1:25-30Internal evaluation

Thailand Village Health Volunteer Program

2.4 times ↑in 26 years Volunteer -Free health-education grants

Supervision by PHC worker No formal evaluation

Brazil Family Health Program

-48 times ↑in 15 years -initially for poor & now for all

USD 112/m

Training 100% Supervision 100% Various ext evaluations

Haiti Zanmi Lazante’s Community Health Program

-3.3 times ↑in 24 years -90% coverage to poor

USD 50-130

Training 98%Various assessment publication

Ethiopia Health Extension Program

USD 40-63

Training 100% Supervision 50%Ratio : 1:3-5 No evaluation so far

Uganda Village Health Teams

Volunteer boots, rain coats, bicycles, transport / lunch allowance

No evaluation

Mozambique Agentes Polivalentes Elementares Program

USD 50/m No supervisors trained yet 1 evaluation has been carried out

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Selected Key ResultsCHW Program Recruitment

Community involvement

Professional advancement

Referral system / information system

Pakistan Lady Health Workers Program

8 yrs of schooling + Married + Female 20-50 yrs +Resident

Involve in health promoting activities

After certain exp & edu supervisors

Implemented in a relatively weak health system / central record system

BRAC Shasthyo Sebikas Program

Female +25-45 yrs +Married children not less than 2 years + Resident +Few yrs of schooling

Community advocacy & support groups

-implemented in a relatively strong health system

Thailand Village Health Volunteer Program

Read & write + live and work in village

health promoting activities

Further education and edu grants

Strongly linked to wider health system

Brazil Family Health Program

Read and write + >18 yrs + resident

health committees

Free to peruse any path

Referral to formal health facility / digital records

Haiti Zanmi Lazante’s Community Health Program

Read and write + >18 yrs + resident

Community involvement in decision making

Promote to supervisors

Weak link with health system Web based med record system

Ethiopia Health Extension Program

>18 yrs + 10 yrs of schooling + resident

selection of CHWs

Upgrade edu & can become a nurse

Weak link with health system / Basic records with CHWs

Uganda Village Health Teams

Read and write + >18 yrs + resident

health promoting activities

-Not part of health system /Basic records with CHWs

Mozambique Agentes Polivalentes Elementares Program

Read and write+ Married + Female + 18-35 yrs + Resident

health promoting activities

Not considered as part of HRH

Weak link with health system / /Basic records with CHWs

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USAID HEALTH CARE IMPROVEMENT PROJECT

Overall Results

Factors limiting the range and quality of CHWs included:

• Insufficient initial and continuing education• Inadequate and irregular supervision• Shortage of basic drugs and irregular supplies

of vaccines and commodities (e.g. condoms)• Lack of equipment and non functional

equipment• Low social status and remuneration levels of

CHWs adversely affect motivation• Inadequate linkages with health system

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USAID HEALTH CARE IMPROVEMENT PROJECT

Global Consultation on Community Health WorkersMontreux, Switzerland, 29 -30 April 2010

Meeting objective:

• Program managers, policy makers and experts review the recommendations of the global review, share experiences, and develop a broad agreement on key messages for countries to integrate CHWs into their national health workforce.

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USAID HEALTH CARE IMPROVEMENT PROJECT

Global Health Workforce Alliance Key Messages

1. Planning, Production and Deployment

2. Attraction and Retention

3. Performance Management

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USAID HEALTH CARE IMPROVEMENT PROJECT

PLANNING, PRODUCTION AND DEPLOYMENT

1. Integrate CHWs fully into national HRH plans and health systems.

2. Involve key HRH stakeholders in the decision-making process.

3. Ensure effective and robust monitoring and evaluation throughout the policy and implementation process or the scale-up of CWs.

4. Any scale-up of CHWs has adequate support (including training, supervision, equipment and supplies, transport).

5. Existing health system should provide enabling environment for CHW policies and planned interventions.

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USAID HEALTH CARE IMPROVEMENT PROJECT

ATTRACTION AND RETENTION

6. Prepare and engage the community throughout the process.

7. Ensure a regular and sustainable stipend and, if possible, complement it with other rewards.

8. Ensure a positive practice environment.

9. Establish selection criteria, training duration, and scope of tasks that are clearly stated, publicized and respected by all stakeholders.

10. Provide an ongoing continuing education for CHWs and, where possible, support opportunities for career advancement.

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USAID HEALTH CARE IMPROVEMENT PROJECT

PERFORMANCE MANAGEMENT

11. Governments should take responsibility for the quality assurance of CHWs, even if CHWs are trained and managed by civil society or private-not-for-profit groups.

12. Performance management should be based on a minimum set of needs-based skills.

13. The management and supervision of CHWs should be team-based and development focused, and integrated with that of other health workers.

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USAID HEALTH CARE IMPROVEMENT PROJECT

Summary and Key Points

• Community health workers are integral to health systems strengthening and overall global health;

• Increasing services considered to be effective at the community level

• Global Health Initiative emphasizes linking CHWs to overall health system; and

• Pressure is on governments and non-governmental organizations to provide support to CHWs in key areas, including incentives, supervision, standardized training, supplies.

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USAID HEALTH CARE IMPROVEMENT PROJECT

Thank you

The HCI Project

www.hciproject.org

[email protected]

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USAID HEALTH CARE IMPROVEMENT PROJECT

The preceding slides were presented at theCORE Group 2010 Fall Meeting

Washington, DC

To see similar presentations, please visit:www.coregroup.org/resources/meetingreports