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» www.leuphana.de CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL INITIATIVE Dr. Mona Mensmann Leuphana University of Lüneburg Institute of Management & Organization

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Page 1: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

» www.leuphana.de

CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL INITIATIVE

Dr. Mona Mensmann Leuphana University of Lüneburg Institute of Management & Organization

Page 2: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Agenda

2

Overview – Personal initiative training concept

Self-experience – Personal initiative training exercise

Discussion – Personal initiative training reflection

1

2

3

Page 3: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Agenda

3

Overview – Personal initiative training concept

Self-experience – Personal initiative training exercise

Discussion – Personal initiative training reflection

1

2

3

Page 4: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative is critical for entrepreneurial success

§  = Proactive behavior in the work context

Starting actions instead of being passive or reactive, trying new ways, being different

Per

sona

l ini

tiativ

e fa

cets

(F

rese

& F

ay, 2

001)

Self-starting behavior

Future orientation

Overcoming barriers

4

Scanning for potential future opportunities and problems, preparing accordingly

Overcoming internal and external barriers, actively dealing with problems instead of giving up, errors as a chance to learn

Page 5: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative training develops a psychological mindset of personal initiative

5

Goal setting

Information collection

and prognosis

Plan and execution

Feedback

Action regulation theory: Action process

(Frese, 2009; Frese, & Zapf, 1994, Hacker, 1998)

Per

sona

l ini

tiativ

e fa

cets

(F

rese

& F

ay, 2

001)

Self-starting behavior

Future orientation

Overcoming barriers

Page 6: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

The training content results from crossing personal initiative theory and action regulation theory

6

Self-starting

Future-oriented

Persistent

Goal setting

Information collection

Plan and execution

Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities for your business in the future!

(Mensmann & Frese, 2017)

Look for at least two sources of information that are rare and hard to find!

Don’t let negative emotions like frustration stop you from following your plan!

Page 7: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative training: Steps

7

RUDIMENTARY OPERATIVE MENTAL MODELS

VERBALIZATION AND INTERIORIZATION

ACTION TRAINING

TRAINING TRANSFER

1

2

3

4

-  Action principles from scientific evidence -  Examples and cases from the

participants’ environment to illustrate importance of action principles

-  Rudimentary understanding of personal initiative

(Mensmann & Frese, 2017)

Page 8: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative training: Steps

8

RUDIMENTARY OPERATIVE MENTAL MODELS

VERBALIZATION AND INTERIORIZATION

ACTION TRAINING

TRAINING TRANSFER

1

2

3

4

(Mensmann & Frese, 2017)

-  Verbalization of personal initiative action principles

-  Development of personal initiative action schemes

Page 9: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative training: Steps

9

RUDIMENTARY OPERATIVE MENTAL MODELS

VERBALIZATION AND INTERIORIZATION

ACTION TRAINING

TRAINING TRANSFER

1

2

3

4

(Mensmann & Frese, 2017)

-  First actions within the training -  Transfer of learnings -  Trainer and participant feedback -  Error learning

-  Routinization of personal initiative

Page 10: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative training: Steps

10

RUDIMENTARY OPERATIVE MENTAL MODELS

VERBALIZATION AND INTERIORIZATION

ACTION TRAINING

TRAINING TRANSFER

1

2

3

4

(Mensmann & Frese, 2017)

-  Transfer of personal initiative to real life: Personal project

-  Mainly self-correction and self-feedback -  Flexibilization of personal initiative

Page 11: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Testing the training against classical business training - A randomized controlled field experiment in Lomé, Togo

11

Recruitment of eligible applicants

Random selection of participants

Random assignment of participants

Personal initiative training Business training Non-treatment control

N = 3,220

N = 1,500

N = 500

N = 500

N = 500

Page 12: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

The timeframe of the project amounts to three years

TIME LINE

02/2014 Train-the-trainer

workshop

03/2014 Pilot training and trainer selection

04/2014 Training

(36 hours)

05-08/2014 Mentoring (12 hours)

10/2013 T0

01/2015 T2

09/2015 T3

09/2016 T4

09/2014 T1

12

Page 13: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative training increases profits by 30% and sales by 17% (no effects on survival)

13

The training works equally well for men and women!

Page 14: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Personal initiative training works through several channels

14

Both trainings increase good busines practices, but personal initiative training has significantly stronger effects!

Page 15: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Time for comments and questions on the training approach!

15

Page 16: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Agenda

16

Overview – Personal initiative training concept

Self-experience – Personal initiative training exercise

Discussion – Personal initiative training reflection

1

2

3

Page 17: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Action principles: Being self-starting

17 5/9/18

Start an action yourself! vs. Wait until you have to react

Self-starting Reactive

Success Failure

Change unfavorable circumstances! vs. Complain, wait and hope that things get better

Act first - Be ahead of others! vs. React - wait until your others act first

Try new ways! vs. Always stick to old routines

- Actively look for new ideas vs. - Wait until ideas pop up from alone

- Implement new ideas vs. - Let your ideas be only thoughts and dreams

Actively look for information! vs. Wait until people give you information

Look actively for possibilities to learn! vs. Do not actively extend your knowledge

Page 18: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

18 5/9/18

Self-starting also means that you have to:

à Successful business owners show self-starting behavior in spite of extra effort!

§  spend energy

§  face uncertainties and obstacles while trying new ways

§  take some risks

§  keep on trying in spite of obstacles!

Page 19: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Step 1: Think of your last working day. Make a detailed timetable with everything you did and everything that had happened to you during that day. Also note down the thoughts and feelings that you had during the activites.

Exercise: Work routines

19 5/9/18

Page 20: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

20

Example: Daily routine of John, the owner of a small grocery store Time Business activity

Open store and put up the usual advertisement outside the store.

Waiting for the first customer to come.

Phone call from supplier: He is not able to deliver fresh fruits today. This happens already for the third time within the last two weeks. Hope it will get better soon.

Serving the customers. Some leave the store without buying anything because they were only looking for fresh fruits. Sending these customers to competitor next street.

Not many customers today, thus calling some friends to use the time for chatting.

Cleaning the outside-advertisement and the display.

Serving customers.

Closing the store.

Counting sales and calculating the turnover for today – not a good day…

Exercise: Daily routine

8.00 am

- 8.45 am

9.00 am

9.30 am

11.00 am

1.00 pm

2.30 pm

- 4.50 pm

4.30 pm

Page 21: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Step 2: Look at your time schedule: Where have you been self-starting? Where have you been reactive? Write down alternative self-starting behavior that you could have shown. Tell the group about the alternative behaviors and how you can make sure you show these behaviors in the future. The others will give feedback.

Exercise: Work routines

21 5/9/18

Page 22: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

22

Example: Daily routine of John, the owner of a small grocery store Time Business activity

Open store and put up the usual advertisement outside the store.

Waiting for the first customer to come.

Phone call from supplier: He is not able to deliver fresh fruits today. This happens already for the third time within the last two weeks. Hope it will get better soon.

Serving the customers. Some leave the store without buying anything because they were only looking for fresh fruits. Sending these customers to competitor next street.

Not many customers today, thus calling some friends to use the time for chatting.

Cleaning the outside-advertisement and the display.

Serving customers.

Closing the store.

Counting sales and calculating the turnover for today – not a good day…

Exercise: Daily routine

8.00 am

- 8.45 am

9.00 am

9.30 am

11.00 am

1.00 pm

2.30 pm

- 4.50 pm

4.30 pm

Page 23: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Agenda

23

Overview – Personal initiative training concept

Self-experience – Personal initiative training exercise

Discussion – Personal initiative training reflection

1

2

3

Page 24: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Let‘s discuss the applicability of personal initiative training!

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1.  Do you think the training is suitable for the training of entrepreneurs/ aspiring entrepreneurs in the MENA region and West Africa? Why (not)?

2.  Please compare the training with training approaches that you use/ are aware of: Which particular advantages and disadvantages of the training do you see?

Page 25: CREATING AN ENTREPRENEURIAL MINDSET OF PERSONAL …...like frustration stop you from Feedback Ask customers, competitors, and suppliers what they see as biggest challenges and opportunities

Thank you for your attention!

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Dr. Mona Mensmann Leuphana University of Lüneburg [email protected]

www.pi-training.org