creating an effective hr portal in sharepoint ©

Creating an Effective HR Portal in SharePoint©

Use a Pre-Built HR Portal to Accelerate your SharePoint© Portal Strategy

Copyright © Enwisen, Inc. All rights reserved.

Presentation distilled from a previously presented Human Resources Portal webinar sponsored by Enwisen/Infor.

SharePoint© is a copyright of The Microsoft Corporation

http://www.enwisen.com/exploreoursolutions/hrportalknowledgebase/

Better HR Service Delivery. Fewer Resources. Lower Costs.

Why Most Corporate Portals Have Not Fulfilled Promise

• Communications – fragmented or missing Not searchable Not personalized Not on-demand

• Not in context to transactions

Think about popular websites … info vs. transaction



A Knowledgebase with Any Portal Strategy – Best of Both Worlds

Personalization

Benefits, Policies, Life Events, Manager

Information

Links to transaction

Search – 2 clicks or less

Integration with other apps/links to other portals



SharePoint© Strengths and Challenges • Strengths

Flexible tools to meet wide variety of corporate portal needs consistently and across the enterprise

• Challenges for HR Portal Component Content is difficult to create, maintain and organize Challenges building integration to HR Apps Difficult to find pertinent content in relation to transactions Difficult to get relevant search results Difficult to personalize content for employee groups Typically created within a firewall so not available 24/7 when most employees

need it High up-front and ongoing effort

Do your HR and IT departments have these resources?



SharePoint© Advantages – How an Integrated Knowledgebase Complements Your Strategy



How the Integration Works to Complement SharePoint©



How Integration Complements SharePoint©



Up-to-Date, Personalized Content Creating HR portal content, and making it relevant/searchable, significantly impacts IT/HR resources. Beyond initial “cleaning and loading,” ongoing resources are required to maintain. •SaaS – requires fewer IT/HR resources because we:

Configure and maintain all your content Deliver extensive pre-built HR content – i.e., regulatory, life events Provide highly-configurable, HR-specific platform – pre-built templates,

information architecture, search optimization Invest in ongoing R&D and leverage best practices from our extensive

user community Have partnerships with all major HRMS and self-service vendors Use adapters for dynamic passing of indicative data and hundreds of

pre-mapped touchpoints



BenefitsBenefits

Benefits

PoliciesPolicies

Policies

Training

Training

Pay

Pay

PerformancePay

Performance

Other

Other

Many Subjects

HR Communication spans a variety of interrelated subjectsHR Communication spans a variety of interrelated subjects



Benefits Policies Training Pay Performance

Benefits Policies Training Pay Performance OtherBenefits Policies Training Pay Performance

Benefits Policies Training Pay Performance Other

Multiple Roles

The subjects must cover the needs of specific roles in the organizationThe subjects must cover the needs of specific roles in the organization















Regi

ons

Regi

ons

US

South

Am

erica

Europ

eAsia

RegionsIn a global organization, communications must be tailored for different languages, regions, customs, laws, etc. In a global organization, communications must be tailored for different languages, regions, customs, laws, etc.



Organize

Contextualize

Personalize

Core Content Block

Three Layers of Context



Organize

Easily access core information.

•Fluid Navigation•Integrated Search Tools•Meta Data-Driven Navigation•Robust Population-Based Filtering•Pre-built Content Taxonomy with Integrated Best Practices



Organize

Organize



Contextualize

Turn content into contextual knowledge by tying it to events relevant to end users.

•Assemble Information Across Content Silos•Provide Overview and Guidance Content•Provide Value-Added Support Tools•Integrated to Transactional Systems

Benefits Policies Training Pay Performance OtherBenefits Policies Training Pay PerformanceBy

EventsBy

StagesBy

“How to”By

RoleDecision Support Other

Contextualize



Personalize

Assemble the information most relevant to user into a single consolidated view.

•Optimized by Roles•Configurable by End Users•Extensible via Widgets

Benefits Policies Training Pay Performance OtherBenefits Policies Training Pay PerformanceMy

PlansMy

FavoritesMy

PrioritiesMy

TasksMy

Analytics Other

Personalize



Group-Based Access Control

My GroupsCaliforniaPolicies Manager Western

DivisionMed Plan 7

Dental 66




Groups manage access to all resources in the portal.Groups manage access to all resources in the portal.



Policy-Driven Rules EngineFirst: JoeLast: Enwisen

State: CAUnion: Local 105Job Code: 34HR Status: ExemptLocation: San FranciscoDivision: WesternRole1: ManagerRegion: USLanguage: ENElections: Med7, Den66

Eligible: (PlanID=Med7)(PlanID=Med8)(PlanID=Den66)(PlanID=Den67)

My GroupsCaliforniaPolicies Manager Western

DivisionMed Plan 7

Dental 99

PlanID = ‘Den99’Med Plan 7

PlanID = ‘Med7’California Policies

State = ‘CA’Western Division

Division=‘Western’Manager

(Role1 = ‘Manager’)And(Region = ‘US’Or Region = ‘Canada’)

The Group Rules Engine Evaluates Membership Based on User Profile

and Group Policy Rules

The Group Rules Engine Evaluates Membership Based on User Profile

and Group Policy Rules

Rules Engine






Contextualize

Benefits Policies Training Pay Performance OtherBenefits Policies Training Pay PerformanceBy

EventsBy

StagesBy

“How to”By

RoleDecision Support Other

Intuitive Interlinks Drive Contextualization



Onboarding

The CedarCrestone Model



It’s Now Possible: Better HR Portal with Fewer IT/HR Resources, Lower Costs

What Employers Want• Portal employees will use• Easy to maintain• Leverage SharePoint

investment• Timely HR information

What Employees Want• Searchable in 2-clicks or less• Available outside firewall• In context to transactions• Searchable• Personalized information



• HR experts today: 70-80% time administrative/responding to inquiries• Organizations with multi-tier HR service delivery spend average 20% less per

employee; high performers in this area 50% less

Better HR Service Delivery. Fewer Resources. Lower Costs … via the Multi-Tiered Approach

HighPerformers



HR-Focused Multi-Tier SaaS Solution



Additional HR Portal Learning Resources:


Video: The Pre-built HR Portal Knowledgebase + SharePoint Advantage

Resource for HR Portals Information – including additional Human Resources Portal articles, videos and case studies

Upcoming HR Portal Webinars – learn from peer and SME presenters covering real-life experiences. Gain insight from peer Qs in the Q & A session afterwards.

creating an effective hr portal in sharepoint ©

Business

fewer resources

better hr service delivery

lower costs

built hr portal

fewer ithr resources

ongoing resources

effective hr portal

hr portal component