Create a new revenue stream

Fastway Couriers are excited to offer Parcel Connect, a new delivery service where consumers can send and collect parcels from their nearest Parcel Connect agent.

Could that agency be you?The benefits all add up

Profit to your business

New revenue stream

Increased store traffic

No capital expenditure

No shop front floor space required

Easy to use system

Comprehensive marketing support

Send & collect on the go

Your customers will enjoy:

Easy & convenient freight service

Fast, cost efficient & flexible hours

No standing in queues

No additional cost

Proven service in New Zealand, Australia, Ireland and now South Africa

A local business, helping local businessesAt Fastway Couriers, we’re the friendly courier experts, providing a low cost and reliable courier service across South Africa for business customers, large and small.

The Fastway StoryFranchise model in operation for 30 years

National Master Franchises in New Zealand, Australia, Ireland & South Africa

Regional Franchises established in 63 locations

Over 1,200 Courier Franchisees

In excess of 95,000 customers worldwide

Group turnover exceeds $455 million

Winner of over 59 franchise & industry awards

Overall Franchise System of the Year four times (New Zealand & Australia)

It also allows sellers and walk-in customers to drop off parcels

and send at their local Parcel Connect agent.

Parcel Connect is a new service that allows buyers to shop online and nominate to have their

purchases delivered directly to their local Parcel Connect agent - rather than to their home or

work address. They can also drop off purchases they wish to return to the seller.

This new service allows buyers, sellers and walk-in customers the convenience of

dropping off and sending or collecting parcels at a time and place that suits them

and that increases revenue for you.

25%4.9%

Growth in traditional

retail sales

Growth in online

retail sales

Traditional vs Online

This has created the need for a more convenient service to both sellers and buyers. They need to be able to send and

collect their parcels at a time and location that suits them.

Be part of the boom in online retail!

The growth in online shopping has created an increase

of parcel deliveries in and out of residential areas, with

consumers often not at home to take delivery of their

purchase. There’s also been a rise in the number of parcel

returns with unwanted or unsuitable items being sent

back to the online retailer.

The number of new start-up online businesses operating out of their homes continues to grow.

This is where you can benefit.

Parcel Connect locations provide online sellers and buyers with an alternate delivery option.

Rather than buyers arranging to have their parcels delivered to their home or workplace, they

can elect to have those parcels delivered to a Parcel Connect agent and pick them up at a

time that suits them. They can also return a parcel to a seller via their Parcel Connect agent.

As a Parcel Connect agent you are able to retail the

Fastway Courier offering to walk-in customers.

Online sellers and adhoc users of the postal service and courier companies can now drop

parcels at their Parcel Connect agent and a Fastway Courier Franchisee will pick them up.

It’s an opportunity to increase your revenue and

increase your store traffic…what could be better?

Are you ready to become a Parcel Connect agent?

Increase in revenue

You will earn a commission each time a) you sell a Fastway courier service (phase 2) or b) a parcel is received at

your premises for collection.

Increased store traffic

By offering new services, you‘re driving new customers to your store, creating the opportunity for additional sales.

More services to your existing customers

You’re giving your existing customers another reason to choose your store over a competitor by increasing the range

of services you offer.

Comprehensive marketing support

Fastway Couriers will support Parcel Connect through integrated marketing activity and by providing you with in store

point of sale material to promote the service.

Benefits for your business

State of the art technology

The web based technology is ready to use. You simply enter the delivery address and the system advises the service

The benefits for your customersEasy and convenient delivery service

Fast, cost-effective and flexible hours

No standing in queues at a post office or waiting for a

courier to collect your parcel

No additional hidden costs

Full track and trace

Signature proof of delivery

R1 000 limited liability cover included in pricing

No weight limit

An economical distribution service

Access to national network

What type of items can you expect?

The most commonly purchased items online are books, CDs, DVD’s,

clothing, sporting goods, electrical and electronic goods and

cosmetics. Parcels should be stored in a secure area that won’t

impact on your shop front space.

Fastway has a policy not to accept any dangerous or hazardous

goods and transport so you should will never receive these type of

parcels in your store.

The size of the parcel will not exceed 2.1m or weigh more than 30kg.

Dependant on store size, we can limit the size and number of parcels

you receive based on your specific requirements. If you can only

handle parcels less than 10kg or less than 1 metre long, we can

ensure these are the only type of parcels you receive.

Are there are preconditions on becoming a Parcel

Connect agent?

Yes, you must:

1. Trade outside normal business hours

2. Offer on-site parking

3. Have internet access

Next steps

If you’re interested in becoming a Parcel Connect agent,

please phone 011 234 9393

or email franchising@fastway.co.za

Phase 1

Sending parcelsParcel Connect provides online sellers and adhoc users of postal/courier services with an alternative sending option. Rather than arranging to have their parcels picked up by a courier at their home or workplace, or driving to a post office or depot themselves, they can leave those parcels at your business premises and a Fastway Courier Franchisee will pick them up.

How it works•Online retailer sells a product to his customer•Online retailer packages the product and buys a satchel directly from your store•Online retailer places his parcel in the appropriate satchel•A invoice is made out to the online retailer, and a copy of the same with the parcel number is provided to the online retailer.•Online retailer leaves the parcels at your business premises•A Fastway Courier Franchisee picks up any parcels on a daily basis

Online seller leaves at agent

location

Scheduled pickup by the

courier

Parcel returnsWhen customers want to return a purchase, they simply arrange this with the seller. They drop the parcel off at your business premises and Fastway will pick it up. This provides customers with an efficient and convenient way to return unwanted purchases and gives you the opportunity for additional sales.

How it works•Buyer arranges any returns with the seller and buys a satchel from your store•Customer places his parcel in the appropriate satchel•The parcel is then left at your store•A invoice is made out to the customer, and a copy of the same with the parcel number is provided to the customer.•A Fastway Courier Franchisee picks up the parcel

Parcel drop off by

customer

System notification to

courier

Pickup from agent by courier

Phase 2Parcel collectionParcel Connect agents provide online buyers with an alternative delivery option. Rather than arranging to have their parcels delivered to their home or workplace, they can elect to have those parcels delivered to your business premises and pick them up at a time that suits them

How it works•Buyer purchases from an online retailer and selects your business address for delivery, rather than their home or workplace.•A Fastway Courier Franchisee delivers the parcel to your business premises•The buyer is automatically notified via SMS that their parcel is ready for collection•The buyer goes to your business premises and collects their parcel•You are paid for providing this services

Online store

purchase

Delivery to agent

by courier

System notificatio

n to consumer

Parcel picked up by

courier

Parcel picked up by

courier

Blockbuster store

http://www.parcelconnect.ie