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1 ITC Limited ITC Limited One of India’s Most Admired Companies One of India’s Most Admired Companies

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  • 1. ITC Limited One of Indias Most Admired Companies

2. Performance Track Record - Snapshot Rs. 1 crore= Rs. 10 million Rs crores 3. ITC - Key Financials 2009/10 4. 2009/10: Segment Revenues 5. 2009/10: Segment Results 6. 2009/10: Segment Capital Employed 7. ITC - Key Financials Q1 2010/11 8. Q1 2010/11: Segment Revenues 9. Q1 2010/11: Segment Results 10. Segment Capital Employed 11.

  • One of the 8 Indian Companiesto feature inForbes A-list for 2004
    • Featuring 400 of the Worlds best big companies with M-cap. > USD 5 bln. & are rated as the most attractive companies for investors
  • Only Indian FMCG Companyto feature inForbes 2000 List
    • A comprehensive ranking of worlds biggest companies measured by a composite of sales, profits, assets & market value
  • One of the foremost in the private sector in terms of:
    • Sustained value creation(BT-Stern Stewart survey)
    • Operating profits
    • Cash Profits
  • RanksNo. 4among Indian listed Private Sector Companies bymarket cap .
    • No. 1 in FMCG Sector
  • Rated asone of Indias Most Respected Companies(IMRB-Businessworld Survey 2006)

ITC One of Indias most valuable and admired companies 12. Awards & Accolades (1)

  • ITC received theFICCI Outstanding Vision Corporate Triple Impact Award 2007forinvaluable contribution to the triple bottom line benchmarksof building economic, social and natural capital for the nation.
  • Global Leadership Awardconferred on Chairman Y C Deveshwar by the US India Business Council of the US Chamber of Commerce
  • Sustainability Leadership Award 2007conferred on Chairman Y C Deveshwar by the Sustainability Forum, Zurich and SAM/SPG at the International Sustainability Leadership Symposium
  • Business Today Award for the Best Managed Company Retail and Consumer Products , has been conferred on ITC in recognition of its outstanding initiatives in the consumer products segment.
  • Ryutaro Hashimoto Incentive Prize 2007for Environment & Development from the Asia Pacific Forum
  • In the first of its kindS&P Environmental, Social and Corporate Governance (ESG) ratingsreleased recently,ITC ranked second among top Indian companies .
  • The Company has won theCorporate Social Responsibility Crown Award for Water Practices from UNESCO and Water Digestfor its distinguished work carried out in the water sector in India.
  • ITC Limited won the topUNIDO awardat the International Conference on Sharing Innovative Agribusiness Solutions 2008 at Cairo in recognition for its initiatives in agri business.
  • ITC has been conferred the ICAIAward for Excellence in Financial Reportingwith its Annual Report and Accounts, adjudged as a commendable entry under the Manufacturing and Trading Enterprises category.
  • The Best Corporate Social Responsibility Practice Award 2008 jointly instituted by the Bombay Stock Exchange, Times Foundation and the NASSCOM Foundation.

13. Accolades & Awards(2)

  • e-Choupal initiativewins global recognition:
    • Stockholm Challenge Award 2006in the Economic Development category which recognises initiatives that leverage Information Technology to improve living conditions and foster economic growth in all parts of the world.
    • First Indian Company to win theDevelopment Gateway Award 2005for the most exemplary contribution in the field of Information & Communication Technologies (ICT) for development during the last 10 years
    • World Business Award 2004 : International Chamber of Commerce & the HRH Prince of Wales&International Business forum
    • Harvard Universitycase study
    • Recognised inWorld Development Report 2008 published by World Bank
    • Applauded by President of IndiaDr APJ Kalam in his special address during the national symposium to commemorate 60th year of independence

14. ITC Business PortfolioFMCG Paper & Packaging Hotels Agri Business Information Technology Cigarettes Personal Care Foods Lifestyle Retailing Education & Stationery Matches Incense Sticks , 15. Strategy of Organisation to manage diversity of Portfolio

  • Formal 3-tiered governance structure:
  • Board of Directors :
    • Comprising executive (3) and non-executive directors (11)
    • Strategic supervision
  • Corporate Management Committee :
    • Comprising executive directors and senior managers
    • Strategic management
  • Divisional Chief Executive & Divisional Management Committee :
    • Executive management

16.

  • Sustain multiple drivers of growth, matching internal capabilities with emerging market opportunities
  • Pursue World class competitiveness in all businesses and across the entire value chain
  • Best-in-class in terms of:
    • Internal Vitality
    • Market Standing
    • Profitability
  • Strategy of Organisation and Governance processes geared to manage multiple businesses
  • Blend core competencies and leverage ITC umbrella strengths to create new avenues of growth

Corporate Strategies 17. FMCG - Cigarettes 18. ITCs Cigarettes Business

  • Market leadership
  • Powerful brands across segments
  • Leadership in all segments - geographic & price
  • Extensive FMCG distribution network
    • Direct servicing of 1,00,000 markets & 2 million retail outlets
  • World-class state-of-the-art technology and products
    • Investment - Rs.10 billion in six years
  • Exciting long term growth potential

19. Cigarettes: Growth potential

  • Cigarettes account for less than 15% of tobacco consumed in India unlike world pattern of 85% due to prolonged punitive taxation
    • Cigarettes (15% of tobacco consumption) contribute nearly 85% of Revenue to the Exchequer from tobacco sector
  • Of the 58% of adult Indian males who consume tobacco, barely 15% can afford cigarettes
  • Biri : Cigarettes ratio = 10 : 1
  • Annual per capita adult cigarette consumption in Indiais appx. one tenth world average : 85
  • Future growth depends on relative rates of growth of per capita income and moderation in taxes

20. Per Capita Consumption of Tobacco in India (gms per year) Source:WorldCigarettes ERC Statistics, Tob Board& Industry Estimates gms/Yr Per Capita consumption is ~ 60% of World Average 21.

  • Per Capita consumption in India ~ 10% of World average

22. Cigarettes: Challenges

    • Competitive context
      • Competition including international majorsbecomingmore active
      • Domestic illegal volumes still very strong. Along with smuggled contraband, has emerged as substantive segment
    • Regulatory & Taxation
      • Pictorial Graphic warnings in place w.e.f. June 09.
      • VAT hikes in Maharashtra, Delhi, Rajasthan & Pondicherry- threatening the concept of the Indian Common Market
    • Cost table increasing with increase in leaf costs

23. Hotels & Tourism 24. Hotels & Tourism industry

  • Foreign arrivals into India: 5 million appx. Vs. 35 million in China
    • The two nations were on par 2 decades ago at 750,000 arrivals
  • Today, Beijing alone has as many hotel rooms as the whole of India
  • Indias luxury rooms availability lower than even smaller East Asian countries

Source: Compendium of Tourism statistics, WTO 25. Indian Hotel Industry

  • Current supply appx. 110,000 rooms of which 5 Star category accounts for appx. 30%
  • India needs an additional 50,000 rooms in the next 2/3 years to service projected tourist arrivals
  • Present mismatch between supply and demand expected to persist over the short term
  • As infrastructure for trade & commerce improves - growing potential for leisure tourism

26. ITCs Hotel Business

  • ITC-Welcomgroup: a leading hotelchain in India
    • Established presence in key business locations
    • Over 6000 rooms under 4 distinct brands
  • Bangalore 292 room luxury hotel launched in October 09
  • Capacity expansionunderway at Chennai & Kolkata; plans for other locations also being progressed.
  • Fastest growing hotel chain withhighest operating efficiency(PBDIT/Net Income@ 40%) amongst the 3 leading chains
  • Leverages unique service proposition and international alliance with Starwood Hotels & Resorts -Luxury Collection / Sheraton

27. ITCs Hotel Business

  • Manages 34 full service mid-market properties (2000 + rooms ) under the Fortune Hotels brand
    • 21 more hotels in pipeline; room inventory- 4800 appx.
    • 100% subsidiary company : Fortune Park Hotels Ltd.
  • Also operates 60 properties under the WelcomHeritage brand in 19 states -Maharaja Heritage Resorts Ltd. 50% JV with Marudhar Hotels (P) Ltd.

28. Paperboards, Paper & Packaging 29. Indian paperboard market

  • Annual paperboard demand appx.2 million tonnes
  • Fragmented capacity & obsolete technology
  • Low per capita usage at around7 kgs p.a.(world average over 55 kgs p.a.)
  • Indian paperboard market growing at 7% p.a.
  • Value Added Coated board - the fastest growing segment (15% p.a.) in India driven by the growing sophistication of the consumer

30. ITCs Paperboards Business

  • Market leader in growth segment - value added coated boards
  • World-class contemporary technology
    • Ozone bleached Pulp Mill fully operational only one of its kind in Asia meeting world-class environmental standards
  • Internationally competitive quality and cost
  • Social farm forestry in mill command area to improve access to cost effective fibre & to attain self-sufficiency
    • Biotech research based high yielding Clones effectiveness tested in > 1,00,000 hectares
  • Fully integrated operations with in-house pulping capacity at appx.2.80lac MT

31. ITCs Paperboards & Packaging businesses

  • Capacity expansion projects installed at optimum capacity utilization
    • 120000 TPA Pulp Mill Machine stabilised
    • 100000 TPA paper machine (to support Education & Stationery business growth plans) Machine stabilized
    • Investment in 100,000 TPA paperboards machineunderway
  • ITCs packaging SBU -Indias largest converter of paperboard into high qualityprinted packaging
    • Leading supplier to Indian FMCG and Consumer Electronic segments
    • Provides superior packaging solutions to the cigarettes and new FMCG businesses

32. Agri Businesses - Leaf Tobacco - Agri Commodities 33. Indian Leaf Tobacco industry

  • India the third largest producer of tobacco
  • However, Indias share is only 7% in world tobacco trade
  • Upgradation of tobacco consumption from other formats to cigarettes will enable:
    • growing domestic base& larger opportunities for value added exports
  • ITC Indias largest buyer, processor, consumer & exporter of cigarette tobaccos
    • 6 thlargest leaf tobacco exporter in the world
  • Pioneering cultivation of flavourful Flue-cured, superior Burley and Oriental tobaccos in India
  • Export business - robust growth in export volumes with improvement in realizationover the last 2 years

34. ITCs Agri Commodity Business

  • Farm linkages in 14 states covering Soya, Wheat, Marine products, Coffee etc. Focus on value added agri commodities
  • Unique CRM programme in commodity exports
  • Leveraging IT for the transformational e-Choupal initiative
    • Rural Indias largest Internet-based intervention
    • Over 40000 villages linked through around 6500 e-Choupalsservicing over 3.5 million farmers
  • Distinctive sourcing capability for ITCs Foods business

35. e-choupal: Strategic Thrust

  • Procurement: cost & quality optimisation
    • strategic sourcing support to the Foods business (support creation of verticals in wheat, soya, corn, potato etc.)
    • cost-effective sourcing for exports/domestic external business
  • Rural Distribution
    • last mile connectivity: 100 partnering companies
    • diverse range of goods/services: FMCG, consumer durables, agri-inputs, paid extension services etc.
  • Financial Services
    • insurance (focus: weather)
    • credit (focus: Kisan Credit Card scheme)
  • Rural retail
    • 24 Choupal Saagars operational

36. Future Growth & Value Capture New FMCG Initiatives 37. Strategic Rationale

  • Blend multiple competencies residing within the ITC Group to create new avenues of growth
  • Best fit between internal capabilities and emerging market opportunities
  • Each segment enhances the depth and width of ITCs FMCG distribution capability
  • Business model retains critical elements of value chains within ITC with other elements outsourced
    • Contributing to the competitiveness of SMEs

38. Branded Packaged Foods

  • Leverages:
    • Unique Agri sourcing skills
    • ITC Welcomgroups specialist cuisine & bakery knowledge
    • FMCG distribution synergies
    • ITC R&D Centre, Bangalore
  • 5 chosen categories:
    • Staples
      • AashirvaadAtta,Salt, Spices
    • Biscuits
      • Sunfeast
    • Salty Snacks
      • Potato chips, Bridge products:Bingo!
    • Confectionery
      • Candyman, mint-o
    • Ready to Eat
      • Kitchens of India (Ready to Eat, Conserves & Chutneys and Frozen Foods), Aashirvaad (Instant Mixes & Cooking Pastes), Sunfeast Pasta

39. Branded Packaged Foods

  • Aashirvaad Atta:
    • Current market leader amongst national branded players; leverages the e-choupal network for cost-quality optimisation and region specific offerings
  • Sunfeast Biscuits:
    • Differentiated & innovative products; continues to build consumer franchise; distributed & outsourced supply chain being ramped up
    • Targeted cost management actions shore up margins
  • Number of innovative products in the pipeline leveraging the capabilities of theITC R&D Centre

40. Lifestyle Retailing

  • Leverages trade markandservices expertise of hotels
  • Relaxed wear market growth > 20% p.a
  • Upmarket product range available in exclusive Wills Lifestyle stores (56) and multi-branded outlets/ large format retail stores across the country
    • Premium segment comprising the Classic range of formal wear, Wills Sport relaxed wear and Wills Clublife evening wear
    • Designer association with leading Indian designers Wills Signature line
  • Strong distribution network in place for the mid-market brand John Players
  • availability in 225 Exclusive Branded outlets, 200 multi branded outlets and departmental stores
  • Wills Lifestylerated amongst the top 5 Luxury brands in the country (Global Luxury Survey conducted by TIME Magazine)

41. Education & Stationery Products Business

  • Leverages print and paper know-how. Forward linkages with new paper capacity (already commissioned).
  • An emerging (currently Rs 9000 cr stationery) market in India - growth driven by increasing cross-cultural exposure, govt. spending on education
    • Mostly commoditized. Offers opportunity for branding
  • Robust distribution network in place to scale up the Stationery business significantly
    • Classmate brand already the most widely distributed brand in India. Scholastic products launched
    • Branded Copier Paper Paperkraft footprint being enhanced. Enthusiastic customer response based on green credentials.
  • Comprehensive portfolio approach with new variant/category launches

42. Safety Matches

  • Current industry consumer spend estimated at Rs. 1250 crores p.a. for 24 billion match boxes
  • Fragmented supply base arising from policy of reservation for small scale industry
  • Mass market moving from 0.50 p price point to Re 1.00.
  • ITC markets its brands with value added products across each price point
    • Support SMEs with complementary marketing strengths
  • AIM Indias largest selling Safety Matches brand
  • Successful acquisition of WIMCO Ltd. by Russell Credit
    • Key brands: Homelites, Ship, Cheetah Fight etc.

43. Incense sticks (Agarbattis)

  • Current industry consumer spend estimated at over Rs. 900 crores p.a.
  • Fragmented supply base arising from policy of reservation for small scale industry
  • ITC markets its brands with value added products across each price point
    • Mangaldeep : second largest national brand in the country
    • Support cottage sector with complementary marketing strengths
    • Provides livelihood opportunities to more than 8000 under privileged women

44. Personal Care Products

  • Currentmarket size estimated at over Rs. 29000 crores (growing at 12% p.a.)
  • ITC presence established in Body Wash (Soaps, shower gels), Hair Care (Shampoos, conditioner).
  • Product portfolio enlarged with the launch of Fairness cream.
  • Portfolio approach straddling all consumer segments with 4 umbrella brands
      • Essenza Di Wills (Prestige)
      • Fiama Di Wills (Premium)
      • Vivel Di Wills and Vivel (Mid)
      • Superia (Popular)
  • Products well received in the market, gaining customer acceptance
  • Supported by investments in brands celebrity endorsements
  • Investments being made in Research & Development and strategic tax incentivisedmanufacturing sites

45. Forward-looking Statements Statements in this presentation describing the Companys objectives, future prospects, estimates, expectations etc. may be forward looking statements within the meaning of applicable securities laws and regulations. Investors are cautioned that forward looking statements are based on certain assumptions of future events over which the Company exercises no control. Therefore there can be no guarantee as to their accuracy. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those that may be projected or implied by these forward looking statements. Such risks and uncertainties include, but are not limited to: growth, competition, acquisitions, domestic and international economic conditions affecting demand, supply and price conditions in the various businesses in the Companys portfolio, changes in Government regulations, tax regimes and other statutes, and the ability to attract and retain high quality human resource.