Maria L. PeelPO Box 874 Matteson IL 60443

MARIAPEEL2010@gmail.com (773) 910 - 7335

Summary of Qualifications

Corporate Trainer with Leadership Development expertise and the ability to develop, manage, and implement leadership development programs and deliver training sessions. Recognized for exceptional ability to train and facilitate courses in alignment with learning initiatives to business strategies and performance metrics. Track record of building relationships at all organizational levels and creating a culture of continuous learning and growth through talent management.

• Interpersonal and Leadership Talents• Strong Analytical & Organizational Skills• Outstanding Listening & Consulting • Effective Conflict Management Techniques

• Efficient Follow-up Techniques• Solid Presentation & Facilitation Skills• Proficient with MS Office applications

(Outlook, Word, Excel, PowerPoint, Visio)

Professional Experience

RCN, Chicago ILCorporate Trainer 2012-PresentCorporate trainer with emphasis on Leadership Development and Sales Skills Enhancement. Partner with senior company leaders to clarify learning and development needs and design appropriate strategies to address leadership, managerial, customer service, sales, and skill building needs. Track all training and development programs against relevant schedule, budget and learning objectives; monitor training results and effectiveness; track and report on participant success over time to determine program impact and ROI; maintain training records and develop status reports on a regular basis. Responsible for ensuring that Training & Development is in alignment with company strategy and goals. Conduct follow-up visits and/or classes to reinforce the lessons of the class and check on the progress of new trainees. Designed, developed, facilitated and delivered Leadership development and Sales skills enhancement sessions to entire Chicagoland regional employees.

• Established company Leadership Development training for all regional / market leaders on various management levels (Supervisors, Managers, Directors and GM’s and VP’s).

• Designed and developed from commencement to progressive advancement a 6 session course layout for both Leadership Development and Sales Skills Enhancement training delivery.

• Successfully developed sales and management employees towards better-quality outcomes of their stated goals and improved accountability of their responsibilities.

INDEPENDENT TRAINER, Chicago ILTraining Consultant 2010 – Present

• Event Manager for various professional organizations such as ASTD, CCASTD and the CAEL 2011 Conference. Assist with registration desk and organization of events.

• Trained and coached young adults on Leadership and Self Development skills.• Corporate Trainer and Leadership Development Specialist for adults on social media applications (LinkedIn, Twitter and

Word press), Management Development, HR and Career Guidance. Virtual Trainer and consultant for Leadership and Business Development subjects in addition to Time Management, Team Building and Organizational skills.

CHICAGO CAREER TECH, Chicago IL 2010 - 2010Training and Development Manager program participant at DeVry UniversityDeveloped skills in Project Management designed to build a foundation to formulate business tasks in quantitative terms via applied Project Management Methodologies. Gained in-depth understanding of business project contexts and skills to accurately plan project tasks, establish resource requirements and effectively monitor, control and report project costs and schedules as well as monitor the risks involved. Program provided classroom training, corporate and not for profit experience over a six (6) month duration.

• Bronner Group, LLC – Project Management job shadow, RFP review and applied learned Microsoft Project applications. Recruited and screened prospective trainer candidates, conducted interviews and scheduled training sessions.

• Hales Franciscan High School – Applied Project Management PMBOK learned principles as event manager for school initiatives such as business networking luncheon and fund raising walk-a-thon.

Maria L. Peel, 773-910-7335 Page Two

COMCAST, Chicago IL 2007 – 2009Leadership Development SpecialistDesigned, developed, and delivered leadership development program initiatives for over 750 company leaders in the Chicagoland area for culture change and improved leadership effectiveness. Structured innovative and continuous improvement processes. Collaborated with internal / external subject matter experts and stakeholders. Performed training needs assessments to determine appropriate solution to meet blended learning objectives. Consulted employees on areas of deficiencies and recommended development opportunities for professional improvement and individual development plans. Monitored and controlled program deliverables. Effectively improved plan quality and increased return on investment (ROI) by 50% for company.

• Known for “going above and beyond” by leadership and colleagues.• Recognized by colleagues, peers and trainees for superb facilitation and training outcome.• Consistently provided support by traveling to partner sites to provide support, guidance and coaching.

AT&T, Chicago IL 1985 – 2007Special Events / Program Manager (2007)Coordinated, planned, and maintained employee referral program effectiveness. Conducted employee awareness presentations to all levels of employees including senior leadership teams throughout the Chicago Region and extended satellite offices for over 2,500 employees. Promoted brand recognition during corporate and local functions.

• Increased awareness of the employee referral program per team by an average of 80%.• Developed, designed and delivered training program for over 200 employee volunteers.• Initiated Midwest volunteer program for employees to participate at both internal and external company sponsored events

Expo which resulted in a 70% improvement in company branding and awareness.

Senior Training Manager (2003 – 2007)Directed new hire orientations, initial trainings and support of trainee development. Conducted training evaluations and analyzed results. Coordinated schedules and obtained guest speakers for various trainings. Traveled as needed to support other regional areas.

• Awarded “Above & Beyond” recognition for best client relationships.• Chief point of contact throughout the Midwest region, as it related to on-boarding, company orientation and sales training.• Acknowledged by leadership and training participants for providing outstanding classes.

Account Manager (2002 – 2003) Managed productive operations of assigned accounts while providing excellent customer service, minimizing losses, increasing and maintaining profits. Identified, pursued and closed new business opportunities in addition to growing existing business relationships.

• Awarded “Eagle Team Leader” in Midwest region for leadership, performance and teamwork. • Recognized by management team as “Best Account Manager Partner”.• Awarded “Certificate of Excellence” for overall performance.

Assistant Store Manager (1997 – 2002) Influenced the leadership and performance management of personnel ensuring that goals and objectives were met in alignment with departmental goals.

• Awarded store of the month for overall outstanding performance. • Established sales and customer service recognition award program. • Created structured profile for employee career development.

Education / CertificationsProject Management Certificate – DeVry University

MBA Certificate in Corporate Communications - Loyola UniversityBS Degree in Business Management - National Louis University

Professional Selling Skills Facilitator Certification - Achieve GlobalInstructional Design Technique Certificate - American Management Association (AMA)

Professional Speaking Skills Certification - Communispon7 Habits for Managers Facilitator Certification - Franklin Covey

Managing Personal Growth Facilitator Certification - Blessing WhiteDiSC Profiling Facilitation Certification – Corexcel

Professional Affiliations / VolunteerMember - American Society of Training and Development (ASTD) 2010 - Present Volunteer - Illinois Conference for Women’s Professional Organization 2009 - PresentVolunteer - Women in Leadership Organization 2009 - PresentMember - Society for Human Resource Management (SHRM) 2007 - Present