core curriculum for clinical coaching intro - vnip model © 2003 - 2008 vermont nurses in...

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Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt- [email protected] 1 Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed.

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Page 1: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Core Curriculum for Clinical Coaching Intro - VNIP Model

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

1

Vermont Nurses In PartnershipSusan A. Boyer, RN, M.Ed.

Page 2: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Collaborative approach

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

2

Origins: Nurse leadership group Inclusive of various practice settings,

specialty services, academia, & regulation Goal: Implement nurse internship

Supports “transition to practice” Applicable in multiple HC settings Environment of nurture & support

Process: Based in Preceptor Program Requires preceptor development/support

Page 3: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Transition to practice

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3

3 levels of internship needed 1. New graduate transition2. New to specialty3. Undergraduate

Page 4: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Program Outcomes:

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

4

Statewide use of single competency tool

Same expectations for all staff Performance outcomes vs grocery list of “tasks & procedures”

Concept-based vs. case or task-based

Foster critical thinking development Prioritizing evaluation, caring relationships, leadership, management & critical thinking

Page 5: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Program Outcomes:

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

5

Concepts and framework fit across continuum of care

Applicable for full allied healthcare team

Statewide standardization of preceptor development and support

Evidence-based preceptor development

Focus on Preceptor’s role of ‘Protector’ for the patient and new graduate

Page 6: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

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Intern, student & Orientee

Development

Protocols & Data

Collection

Clearly Defined Roles

Preceptor

Instruction

/Support.

Page 7: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

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• Evidence-based• Evaluation (data collection)• Support Systems for Intern• Policies – orient, preceptor,

competency

Protocols & Data

Collection

• Performance Expectations• Competency assessment • Coaching Plans• Instructional strategies

Clearly Defined

Expectations

• Basic instruction• Tools/Resources to support roles• Ongoing skill development• Teaching Critical Thinking/Work org

Preceptor Support

Page 8: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.

No copying without permission. [email protected]

8

Page 9: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Nursing Judgment

Critical Thinking

Proficient /Expert

Practice

Clinical Preceptor

Clinical Mentorship

Professional

Mentorship

NURSE STUDENT

As Adapted from: “Transition Stages Model“ diagram © Boychuk Duchscher 2007 - used with permission.© 2009 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Professional Role

Page 10: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Why Preceptorship?

Builds one on one relationship Improves satisfaction, retention, and

orientation process Provides bridge between theory and

reality Develops capability Protects and ensures safety for patient, new care provider and organization

Collects evidence of competence© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

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Page 11: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Why mentorship?

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

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Ongoing development of clinical capability

Support through 2nd & 3rd phases of Boychuk’s “Transition Stages”

Development of nursing judgment Development towards proficient

practice

Transition within the profession Deciding how and where you fit

within the nursing profession

Page 12: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected] 12

Psychomotor Develop Precision

Articulation Become automatic

Integrate related skills Naturalization Technical skills

Affective Act upon Attitudes

Develop value system

Organize own values

Adopt behavior Internalize values

Nursing Judgment Analyze – Evaluate - Synthesize

Page 13: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Preceptor development

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13

Preceptor Development & Support Multi-disciplinary approach Need to:

Revise/update the preceptor modelDevelop high level preceptor workshopsConsider recognition and reward Prioritize protector role Delineate evaluator/validator role Establish protocols

Page 14: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Determining content?

What's the goal?

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How do we determine “what to teach” in regards to development of preceptors and clinical coaches?

Page 15: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Establish our goal

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Preceptors will collect evidence of clinical

capability of the novice care provider.

Must effectively develop capability, where it is missing

Page 16: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Goal: To effectively develop & collect evidence of capability

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

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Preceptors will require: Effective Communication Supportive Interpersonal Skills Core teaching/learning principles

Foster critical thinking skills Team process:

Relationship-based careRelationship-based development

Page 17: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

To develop capability

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

17

Preceptor roles & responsibilities Teaching and learning theory

Learning styles, Novice to expert, Simple to complex, Principles of adult learning

Story-telling, Use of case scenarios, and/or practice with difficult situations

Collaborative team approach Relationship-based process, Interpersonal issues,

conflict management, Socialization

Page 18: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

To validate capability

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

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Define “competent practice” Delegation, accountability, liability Nurse practice act, job descriptions, P & P

Performance management Communication & feedback Assessment & evaluation of capability

Data collection Validating performance, collecting evidence,

complete documentation tools

Page 19: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Core Concepts

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Theory and evidence-based Clearly defined expectations Competency-based – COPA model Concept focus rather than task, procedure,

case-based Preceptor development and support

Protector and Evaluator roles Critical thinking development Data collection/evaluation = Evidence based Clinical coaching plans – “roadmap” for

teaching & evidence collection that is based in the clinical setting

Page 20: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

VNIP: Collaborative Outreach

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Electronic manuals with site license, Roles, JD, survey tools and protocols How to teach, how to foster critical

thinking development Tools for competency assessment Tools for clinical coaching PowerPoint Presentations, activities,

notes, etc. for preceptor development Same for intern development

Page 21: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

VNIP: Collaborative Outreach

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

21

Consulting services & collaborative workgroup Explanation of VNIP framework, core

concepts, and key processes Instruction specific to use & roles of

various resource materials Cyber-communications network Expert contributors adding to resource

pool Web-based updates as they occur Linkages for shared workshop

delivery/participation

Page 22: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

VNIP: Collaborative Outreach

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

22

Key processes Preceptor development and support Critical thinking & critical thinking

development Data collection/evaluation of process change

&/or effectiveness Clinical coaching with instruction specific to

various learning styles Clinical Coaching plan development & use Competency based evaluation – COPA model Concept focused rather than case-based

Page 23: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

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Page 24: Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission

Protector- Safeguards

patient & preceptee

Preceptor

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected] 24