1 core curriculum for clinical coaching intro - vnip model vermont nurses in partnership susan a....

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1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt- [email protected]

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Page 1: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

1

Core Curriculum for Clinical Coaching

Intro - VNIP Model

Vermont Nurses In PartnershipSusan A. Boyer, RN, M.Ed.

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 2: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Origins: Nurse leadership group Inclusive of various practice settings,

specialty services, academia, & regulationGoal: Implement nurse internship

Supports “transition to practice” Applicable in multiple HC settings Environment of nurture & support

Process: Based in Preceptor Program Requires preceptor development/support

Collaborative approach

2© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 3: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

3 levels of internship needed 1. New graduate transition2. New to specialty3. Undergraduate

Achieved numbers 1 & 2#3 is a “work in progress”

Transition to practice

3© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 4: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Statewide use of competency toolSame expectations for all staff Performance outcomes vs grocery list

of “tasks & procedures”Concept vs. case-based

Program Outcomes:

4© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 5: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Program Outcomes:Prioritizes evaluation, assessment,

management, human caring relationships & critical thinking

Concepts and framework fits across continuum of care

Applicable for allied healthcare teamStatewide standardization of preceptor

development and support

5© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 6: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Intern, student & Orientee

Development

Protocols & Data

Collection

Clearly Defined Roles

Preceptor

Instruction

/Support.

6© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 7: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

• Evidence-based• Evaluation (data collection)• Support Systems for Intern• Policies – orient, preceptor,

competency

Protocols & Data

Collection

• Performance Expectations• Competency assessment • Coaching Plans• Instructional strategies

Clearly Defined

Expectations

• Basic instruction• Tools/Resources to support roles• Ongoing skill development• Teaching Critical Thinking/Work org

Preceptor Support

7© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 8: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

8

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No

copying without permission. [email protected]

Page 9: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Clinical Preceptor

Clinical Mentorship

Professional Mentorship

NURSE STUDENT

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Page 10: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Why mentorship? Ongoing development of clinical capabilitySupport through 2nd & 3rd phase of initial

transition to practice Development of nursing judgment Development towards expert practiceTransition within the professionDeciding how and where you fit within the

nursing role

10© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 11: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Academic Education – Builds foundation with Classroom based learning

Affective Attitude/feelings• Internalize values• adopt behavior • Organize personal value system• Value-understand & act• Respond or react to• Receive (be aware)

PsychomotorTechnical skills• Naturalization• Integrate related skills • Become automatic• Articulation• Develop Precision• Manipulation (follow instructions)• Imitation or copy

Agency-based Education - Experiential Learning

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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 12: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

PsychomotorTechnical skillsNaturalizationIntegrate related

skills Become automaticArticulationDevelop Precision

Affective Attitude/feelings Internalize values Adopt behavior Organize personal Develop value system Value -to understand

and act upon

Nursing Judgment Analyze – Evaluate - Synthesize

12© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 13: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Preceptor development Preceptor Development & SupportMulti-disciplinary approachNeed to:

Revise/update the preceptor model Develop high level preceptor workshops

Consider recognition and reward

13© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 14: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Preceptor development

Prioritize protector role Delineate evaluator/validator role Establish protocols

14© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 15: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

How do we determine “what to teach” in regards to development of preceptors and clinical coaches?

Determining content?

What's the goal?

15© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 16: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Preceptors will effectively develop & collect

evidence of clinical capability of the novice

care provider.

Establish our goal

16© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 17: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Preceptors will require: Effective Communication Supportive Interpersonal Skills Core teaching/learning principles

Foster critical thinking skills Team process:

Relationship-based care Relationship-based development

Goal: To effectively develop & collect evidence of capability:

17© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 18: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Preceptor roles & responsibilitiesTeaching and learning theory

Learning styles, Novice to expert, Simple to complex, Principles of adult learning

Story-telling, Use of case scenarios, and/or practice with difficult situations

Collaborative team approach Relationship-based process, Interpersonal

issues, conflict management, Socialization

To develop capability

18© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 19: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Define “competent practice”Delegation, accountability, liability Nurse practice act, job descriptions, P & P

Performance management Communication & feedback Assessment & evaluation of capability

Data collection Validating performance, collecting evidence,

complete documentation tools

To validate capability

19© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 20: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Introduction & overview of VNIP

The cover to the puzzle is presented with the workshop:

Clinical Coaching for the 21st Century

20© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 21: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

VNIP: Collaborative Outreach Core ConceptsTheory and evidence-basedClearly defined expectationsCompetency-based – COPA modelConcept focus rather than task, procedure,

case-basedPreceptor development and support

Critical thinking development Data collection/evaluation Clinical coaching – plan for teaching

21 © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 22: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

VNIP: Collaborative Outreach

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Electronic manuals with site license, Roles, JD, and protocols How to teach, how to foster critical thinking

development Tools for competency assessment Tools for clinical coaching PowerPoint Presentations, activities, notes, etc.

for preceptor development Same for intern development

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 23: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

VNIP: Collaborative Outreach

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Consulting services & collaborative workgroup Explanation of VNIP framework, core concepts,

and key processes Instruction specific to use & roles of various

resource materials Cyber-communications network Expert contributors adding to resource pool Web-based updates as they occur Linkages for shared workshop

delivery/participation

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 24: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

VNIP: Collaborative Outreach

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Key processes Preceptor development and support Critical thinking & critical thinking development Data collection/evaluation of process change

&/or effectiveness Clinical coaching with instruction specific to

various learning styles Clinical Coaching plan development & use Competency based evaluation – COPA model Concept focused rather than case-based

© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]

Page 25: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

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Page 26: 1 Core Curriculum for Clinical Coaching Intro - VNIP Model Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed. © 2003 - 2008 Vermont Nurses In Partnership,

Protector- Safeguards

patient & preceptee

Facilitator - Role model, Socializer & Team leader

Educator- Teacher,

Coach, Evaluator

Preceptor

26© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No

copying without permission. [email protected]