cor plan report (1)

Upload: neenja-ko

Post on 05-Apr-2018

216 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/2/2019 Cor Plan Report (1)

    1/14

    * Criteria for Effective Goals

    * Planning Types and Performance

    Prepared by:Zyra M. Pono

  • 8/2/2019 Cor Plan Report (1)

    2/14

    Specific and measurable. When possible, goals shouldbe expressed in quantitative terms, such as increasingprofits by 2 percent.

    Cover key result areas. Goals cannot be set for everyaspect of employee behavior or organizationalperformance; if they were, their sheer number wouldrender them meaningless.

  • 8/2/2019 Cor Plan Report (1)

    3/14

    Challenging but realistic. Goals should be challengingbut not unreasonably difficult.

    Defined time period. Goals should specify the timeperiod over which they will be achieved.

    Linked to rewards. The ultimate impact of goalsdepends on the extent to which salary increases,

    promotions, and awards are based on goalachievement.

  • 8/2/2019 Cor Plan Report (1)

    4/14

    Purpose of planning and goal setting is to help theorganization achieve high performance.

    1. Management by Objectives (MBO)2. Single-use Plans

    3. Standing Plans

    4. Contingency (or scenario) Plans

  • 8/2/2019 Cor Plan Report (1)

    5/14

    Is a method whereby managers and employeesdefine goals for every department, project, andperson and use them to monitor subsequentperformance.

    4 major activities:

    1. Set goals

    2. Develop action plans

    3. Review progress

    4. Appraise overall performance

  • 8/2/2019 Cor Plan Report (1)

    6/14

    Step 1: Set Goals

    Take Corrective Action

    Review Progress

    Step 3: Review Progress

    Appraise Performance

    Step 4: Appraise Overall Performance

    Action Plans

    Step 2: Develop Action Plans

    Corporate Strategic Goals Departmental Goals Individual Goals

  • 8/2/2019 Cor Plan Report (1)

    7/14

    Benefits of MBO Problems with MBO

    1. Manager and employee efforts

    are focused on activities that will

    lead to goal attainment.

    1. Constant change prevents MBO from

    taking hold.

    2. Performance can be improved at

    all company levels.2. An environment of poor employer-

    employee relations reduces MBO

    effectiveness.

    3. Employees are motivated. 3. Strategic goals may be displaced byoperational goals.

    4. Departmental and individual

    goals are aligned with companygoals.

    4. Mechanistic organizations and values

    that discourage participation canharm the MBO process.

    5. Too much paperwork saps MBO

    energy.

  • 8/2/2019 Cor Plan Report (1)

    8/14

    Plans that are developed to achieve a set of goals that

    are unlikely to be repeated in the future.

  • 8/2/2019 Cor Plan Report (1)

    9/14

    SINGLE-USE PLANS

    Program Plans for attaining a one-time organizational goal

    Major undertaking that may take several years to complete

    Large in scope; may be associated with several projects

    Examples: Building a new headquarters

    Converting all paper files to digital

    Project Also a set of plans for attaining a one-time goal

    Smaller in scope and complexity than a program; shorter timehorizon

    Often one part of a larger program

    Examples: Renovating the office

    Setting up a company intranet

  • 8/2/2019 Cor Plan Report (1)

    10/14

    Ongoing plans that are used to provide guidance for

    tasks performed repeatedly within the organization.

  • 8/2/2019 Cor Plan Report (1)

    11/14

    STANDING PLANS

    Policy Broad in scopea general guide to action

    Based on organizations overall goals/strategic plan

    Defines boundaries within which to make decisions

    Examples: Drug-free workplace policies

    Sexual harassment policies

    Rule Narrow in scope

    Describes how a specific action is to be performed

    May apply to specific setting

    Example: No-smoking rule in areas of plant where hazardous materials are stored

    Procedure Sometimes called a standard operating procedure (SOP)

    Defines a precise series of steps to attain certain goals

    Examples: Procedures for issuing refunds

    Procedures for handling employee grievances

  • 8/2/2019 Cor Plan Report (1)

    12/14

    Plans that define company responses to specificsituations, such as emergencies, setbacks, orunexpected conditions.

    Crisis Management Planning

    A special type of contingency plan.

  • 8/2/2019 Cor Plan Report (1)

    13/14

    STAGES OF CRISIS MANAGEMENT

    Prevention

    Build relationships

    Detect signals from environment.

    Preparation

    Designate crisis management team and spokesperson.

    Create detailed crisis management plan.

    Set up effective communications system.

    Containment

    Rapid response: Activate the crisis management plan.

    Get the awful truth out.

    Meet safely and emotional needs.

    Return to business.

  • 8/2/2019 Cor Plan Report (1)

    14/14

    End of Report

    THANK YOU!!!