cooper square residence living guide

LIVING GUIDE COOPER SQUARE RESIDENCE

EDUCATIONAL HOUSING SERVICES

We are very excited to have you join us in the Big Apple and look forward to helping you accomplish your dreams while you are in New York. Educational Housing Services "EHS", is a non-profit company that believes in safe, affordable, student living which is a key part of academic success. We have provided top-notch housing services to students from around the globe for 26 years, we are thrilled to grow and continue this proud tradition. All our residents must be enrolled in an accredited college or university or participating in an internship program in order to live with us. We have been fortunate to host over 5,000 college students and interns annually in five residences in NYC. These students come from over 150 Colleges and from more than 50 countries worldwide. We provide our residents with high-quality, independent residences in New York City. We want you to feel at home and happy and will do the best job possible to make sure all of your needs are met and expectations exceeded. This is why we have developed this Living Guide where you will find valuable information that will help you plan your arrival as well as make your living experience a fantastic one. You are about to join your fellow EHS residents in experiencing life in one of the world’s greatest hubs of culture and creativity; leading to lasting memories and friendships. We are proud to be a part of this great experience and will work our hardest to make sure you get the absolute most from your time staying with us in NYC. Our Student Life Staff is ready for you to help your transition go as smoothly as possible and waiting to answer any questions or provide any help we can, please never hesitate to get in touch! We are here to help you have an unforgettable stay in New York City and eagerly look forward to getting to know you. If you have any questions, please feel free to e-mail us at [email protected] or call 212-977-7622 x 5006. See you soon! Sincerely, Christy Gaiti-Chatfield Senior Vice-President of Student Life

mailto:[email protected]

TABLE OF CONTENTS STUDENT LIFE DEPARTMENT ................................................................................................................................... 5

RESIDENT ADVISORS ............................................................................................................................................. 5

ASSOCIATE DIRECTORS ........................................................................................................................................ 5

INDIVIDUAL EHS RESIDENT ................................................................................................................................... 5

CONTRACT RESIDENT ........................................................................................................................................... 6

FEEDBACK OPPORTUNITIES ..................................................................................................................................... 6

EHS COMMUNITY......................................................................................................................................................... 7

EVENTS .................................................................................................................................................................... 7

EHS APP ................................................................................................................................................................... 7

ARRIVAL & DEPARTURE INFORMATION .................................................................................................................. 8

PREPARE FOR YOUR ARRIVAL ............................................................................................................................. 8

SUGGESTED ITEMS TO BRING ......................................................................................................................... 8

PROHIBITED ITEMS ............................................................................................................................................ 9

IMPORTANT TIPS ............................................................................................................................................... 9

CHECK-IN ................................................................................................................................................................. 9

BUILDING ADDRESS: ....................................................................................................................................... 10

PARKING GARAGES NEAR THE RESIDENCE ................................................................................................ 10

WHEN IT IS TIME TO LEAVE .................................................................................................................................. 10

PREPARE FOR YOUR MOVE OUT .................................................................................................................. 11

HOW TO CHECK-OUT ...................................................................................................................................... 11

AMENITIES ................................................................................................................................................................. 12

INTERNET .............................................................................................................................................................. 12

COMPUTER REQUIREMENTS: ........................................................................................................................ 12

KEEPING NETWORKS SAFE ........................................................................................................................... 13

Anti-Virus ....................................................................................................................................................... 13

Spyware ......................................................................................................................................................... 13

Windows Updates .......................................................................................................................................... 13

TELEVISION ........................................................................................................................................................... 13

FITNESS CENTER .................................................................................................................................................. 14

EQUIPMENT USAGE ......................................................................................................................................... 14

COMMUNITY AREAS ............................................................................................................................................. 15

COMMUNITY LOUNGES ................................................................................................................................... 15

Lower Level Lounge ...................................................................................................................................... 15

7th Floor Outdoor Terrace .............................................................................................................................. 15

KITCHEN suite ................................................................................................................................................... 15

Safety Cooking Tips: ...................................................................................................................................... 16

LAUNDRY ROOM .............................................................................................................................................. 16

RESIDENCE PROCEDURES ...................................................................................................................................... 18

DELIVERY SERVICES ............................................................................................................................................ 18

GUEST POLICIES................................................................................................................................................... 18

DAYTIME GUESTS ............................................................................................................................................ 18

OVERNIGHT GUESTS ...................................................................................................................................... 19

Procedure ...................................................................................................................................................... 19

Occupancy ..................................................................................................................................................... 19

Conduct ......................................................................................................................................................... 19

IDENTIFICATION CARDS AND KEYS .................................................................................................................... 20

LOCK-OUTS....................................................................................................................................................... 20

INSURANCE & MEDICAL SERVICES .................................................................................................................... 20

MAIL & PACKAGES ................................................................................................................................................ 21

HEALTH AND SAFETY ........................................................................................................................................... 21

MAINTENANCE........................................................................................................................................................... 23

MAINTENANCE PROCEDURES ............................................................................................................................ 23

REPORTING A MAINTENANCE ISSUES .......................................................................................................... 23

EXTERMINATION PROCEDURES ......................................................................................................................... 23

EXTERMINATOR RECOMMENDATIONS ......................................................................................................... 23

BED BUGS ......................................................................................................................................................... 24

Guidelines ...................................................................................................................................................... 24

SAFETY AND SECURITY ........................................................................................................................................... 26

EMERGENCY PROCEDURES ............................................................................................................................... 26

KERRY ROSE FIRE SPRINKLER ACT ............................................................................................................. 26

FIRE SAFETY .................................................................................................................................................... 27

FIRE ALARM PROCEDURES ............................................................................................................................ 27

If the fire is in your room ................................................................................................................................ 27

If the fire is not in your room .......................................................................................................................... 27

HOW TO AVOID CAUSING AN ACCIDENTAL FIRE ALARM ........................................................................... 28

SEVERE WEATHER CONDITIONS................................................................................................................... 28

GENERAL SAFETY INFORMATION ...................................................................................................................... 29

PERSONAL SAFETY TIPS ................................................................................................................................ 29

BUILDING SECURITY ....................................................................................................................................... 29

Safety Tips ..................................................................................................................................................... 29

Visitors ........................................................................................................................................................... 30

MASS TRANSIT ................................................................................................................................................. 30

Subway .......................................................................................................................................................... 30

Public Transportation ..................................................................................................................................... 30

Metropolitan or Neighborhood Areas ............................................................................................................. 31

TERRORISM ...................................................................................................................................................... 31

RECOMMENDED EMERGENCY KIT ................................................................................................................ 32

Cooper Square Residence | Living Guide

of 32

STUDENT LIFE DEPARTMENT The Student Life Department works diligently to make your stay is pleasant and enjoyable. The staff members who work within this department are staff who reside and/or work within the building to ensure your well-being. The Student Life Staff has weekly office hours and is available 24 hours a day in case of an emergency (this information is available to you upon your arrival). If you have any questions prior to your arrival, you can contact the Student Life Department for the Cooper Square Residence by calling 212-977-7622 x 5006 or emailing [email protected].

RESIDENT ADVISORS

All Resident Advisors or “RAs” are live-in staff members who have lived with Educational Housing Services for at least one full semester before working for us. The RAs have been hand-selected and are here to assist in making residents stay more pleasurable. The RAs also organize events for you throughout the year and are open to suggestions about what types of events you would like to participate in. Our RAs will be the ones who greet you when you check-in and the last ones you see when you check-out. They work in the Student Life Office during its operational hours and are available after hours in an emergency. Instructions on how to reach an EHS RA after hours will be provided when you check-in. If you have any interest in becoming an EHS RA, please log in to the EHS member’s website; there you will find information about the Resident Advisor Selection Process.

ASSOCIATE DIRECTORS

The Associate Directors or "ADs" are professional staff members who also serve as the supervisor and mentor to the RAs. All of our Associate Directors have previous experience in Higher Education Institutions in Residence Life or Student Affairs. Many also have a Graduate Degree in a related field. They are responsible for overseeing all of the events, emergencies and any issues within the residences. They are available to assist residents if they have concerns in the residence. Our Associate Directors hold office hours and are part of a 24 hour on-call emergency rotation with other staff members. They also work closely with all of the colleges, universities and companies to ensure that each resident’s stay is a pleasant one.

INDIVIDUAL EHS RESIDENT

Individual EHS residents are individuals who have contracted their room directly through Educational Housing Services. Keep in mind that if you booked for two consecutive semesters you will be able to stay during any school breaks (Ex: holiday/winter break).



of 32

CONTRACT RESIDENT

College/University/Intern residents are individuals who have contracted their housing through their own College/University or Company/Internship. Many of the College/University/Companies provide residents with a staff member from their own college and therefore may have a representative to assist them with their stay, along with EHS staff members.

FEEDBACK OPPORTUNITIES

If at any time you feel as though you are not getting the assistance that you want or need help, please contact us and we will do our best to assist you with your concern. We are also interested in positive feedback. If a staff member was helpful in handling a particular situation or you attended an event that you enjoyed, let us know! It is important that you share all your experiences at EHS with us, just log on the EHS member’s website and go to the feedback section or simply e-mail us at [email protected].



of 32

EHS COMMUNITY

EVENTS

The Student Life Staff plans events and activities for residents to enjoy every month. There will be trips to places around the city including tours of different neighborhoods, sporting events and popular NYC shows. We offer discounted tickets to different Broadway shows, movies, baseball games and several NYC attractions. While there are many free events, some will need a ticket purchase and some events will require that you sign up in advance. While there are many free events, some will require a ticket purchase. There will also be events within the residences for you to enjoy. Keep in mind that ticketed events are partially sponsored by EHS which allows you to purchase at a lower cost. In addition, we have gathered several discounts around the neighborhood for you to save some money on grocery shopping, dining, salons, etc. To learn about our upcoming events you can visit our facebook group. Also, keep an eye out for our electronic communications which we will send you with event information, opportunities to win or earn money, and more. Our event calendars are posted around the residence on our electronic and bulletin boards. You can also pick up a copy in the Student Life Office. We hope that you will participate in the many opportunities that we will provide you. If you would like to propose an event/activity you can log on to our website and complete the feedback form, located at the bottom left corner of the page or email us at [email protected]. If you are a part of a performance group (play, band or an art show, etc.) and you would like to inform other residents about it, let us know and we can assist you in getting the word out!

EHS APP

All EHS residents have access to our EHS app available for apple and android products. This app allows residents to submit feedback, repair requests and follow up on those requests. Residents can log in with the email address we have on record. For problems with the app, please email us at [email protected].

https://www.facebook.com/groups/ehsCooper/



https://appsto.re/us/2NDq7.i

https://play.google.com/store/apps/details?id=com.ehs.android.servicedesk&hl=en


of 32

ARRIVAL & DEPARTURE INFORMATION

PREPARE FOR YOUR ARRIVAL

Before your arrival, you will receive specific information about what to expect on your check-in day. In the meantime, we have put together the following list to help you prepare for your stay. We recommend that you bring only the things which you cannot live without, as your room will fill up quickly. Keep in mind that unless you are in a single room, you will have roommate(s) and will need to share your space accordingly. Also, remember that you can always purchase additional items or have them sent to you after you move in. However, no items that interfere with fire safety equipment and laws are permitted in the residence. Remember that you will be living in a city that has access to everything! *Please note that EHS does not provide linens, utensils, cleaning or cooking supplies. There is a stove top but no ovens in the suites SUGGESTED ITEMS TO BRING

For a Detailed Check List Click (Here): BEDDING

Regular Twin Sheets

Blanket/comforter

Pillows and Pillow cases

Mattress Cover/Foam/Pad BATHROOM

Shower Curtain (there is a liner with hooks provided for you)

Small Garbage Can/Waste Basket

Toiletries such as Soap, Shampoo, Toothbrush and Toothpaste

Toilet Paper

Towels, Bathmat

Tooth brush, soap and shampoo

Hair Dryer NYC LIVING

Umbrella

Seasonal Clothing COOKING

Cooking Pot/Pans, Utensils

Microwaveable Plates, Cups and Bowls

Dish Soap, Sponges

EMERGENCY & SECURITY

First Aid Kit

Lock (you can lock your top drawer)

Emergency to Go bag

Flashlight and Batteries COMPUTER RELATED

Printer with Ink and paper (there is a FedEx and UPS store close by where you can print as well)

MISCELLANEOUS

Hangers

Cleaning Supplies

Broom/Vacuum

3M Hooks (this brand specifically) to hang items on wall without damaging it.

Television (must have a built-in QAM (Quadrature Amplitude Modulation) tuner

LAUNDRY SUPPLIES

Laundry Detergent

Laundry Basket/Bag

Iron and Ironing board

Please note there is no oven in the suite.

http://s3.amazonaws.com/ehs-website-production/guides/uploads/original/CQGuide.pdf

http://s3.amazonaws.com/ehs-website-production/assets/assets/original/What_to_Bring.pdf


of 32

PROHIBITED ITEMS

The following items are prohibited, there will be a penalty fee of $100.00, disciplinary action will be taken and item(s) will be confiscated, donated or discarded (click here for more information on Outside Furniture, Prohibited Items and Health and Safety Information):

Halogen lighting equipment

Electric or gas-powered heaters

Candles, incense, smoking and/or drug paraphernalia of any kind

Flammable decorations such as Christmas lights etc.

Extra furniture, refrigerator or microwave not provided.

Illegal substances of any nature

Explosives, fireworks, weapons of any kind, smoke laden materials, and/or instruments IMPORTANT TIPS

Closet space is limited so you do not want to bring your entire wardrobe, but you should plan ahead for the upcoming season.

It is a good idea to pack some items for those unforeseen incidents like; band aids, aspirin, antibacterial cream, cold medication and eye drops.

Although you may want to bring a car full of food, please keep in mind that there are grocery stores right around the corner. You should bring items with you that do not expire right away. You will have a small size refrigerator with a mini freezer (to share with your roommates/suitemates) and a microwave in your suite.

You may want to consider purchasing a lock box for your important items. There is a drawer that you can lock your valuables. While we are confident you and your roommate will get along, we think it is a good idea to keep your valuable items locked so only you have access. We are not responsible for any lost/stolen items.

Keep in mind that we do not provide a Television and that your room has access to cable. In addition, we encourage you to bring favorite DVDs, however you need to bring a DVD player as we do not provide you with one. If you wish to bring a TV, it must have a built-in QAM (Quadrature Amplitude Modulation) tuner.

Do not bring in items that are dirty or have been discarded (such as furniture left on the street). Such dirty or dilapidated items may have pests such as bedbugs and will not be allowed in the residence even if it meets guidelines.

We highly recommend that you pack in luggage with wheels.

CHECK-IN

Upon your arrival to the residence, please direct yourself to our main entrance (full address below) with a valid photo ID (state, school ID or passport) and go to the second floor where the EHS Student Life office is located to start your check-in. At the Student Life office a staff member will provide you with your room and suite keys plus your EHS ID card as well as other important information. Please direct yourself to our main entrance (full address below) with a valid photo ID (state, school ID or passport) and go to the lower level where the EHS Student Life office is located to start your check-in.




of 32

If you have someone helping you move in, please have them stay with your belongings while you check-in and obtain your room key. If you park in front of the building, do not leave your car unattended as it is a “No Parking Zone” (unattended cars will be towed). We recommend that someone stays with the car until all of your belongings have been unloaded. Afterwards, you can move your car to a nearby parking garage or parking space. To help with your move, you may borrow a moving cart to bring your items up to your room. Keep in mind that moving carts are available on a first come, first serve basis. Our official check-in time is between 10am-3pm. This timing allows us to assist new residents as best as possible, as well as make sure everyone has enough time to prepare for orientation later that night. While we hope you are able to check-in during these times, we understand that is not always possible. Therefore, anyone arriving after 3pm should go directly to our Student Life Office where we will give you your keys with EHS ID and a brief overview of the residence. During the first week of your arrival, there will be an orientation and several opportunities to meet new friends and get acclimated to the building and new neighborhood quickly. Keep in mind that we do not allow overnight guests during the first week, this is to allow roommates to get to know each other. BUILDING ADDRESS:

200 E. 6th Street New York, NY 10003 PARKING GARAGES NEAR THE RESIDENCE

The below Parking Garages are merely suggestions for your convenience and EHS does not assume responsibility for any vehicle or contents left inside the vehicle that is parked in any NYC parking establishment. Further, EHS does not assume responsibility for any damages or parking tickets given to vehicles that are parked, abandoned, immobilized by booting, or towed on NYC Streets. Little Man Parking 220 E 9th St, New York, NY 10003 | (212) 979-2508 Alliance Parking Services 115 East 9th Street, New York, NY 10003 | (212) 727-5672 403 Lafayette 403 Lafayette St, New York, NY 10003 | (212) 254-1463

WHEN IT IS TIME TO LEAVE

While we will be sad to see you go, we want to ensure that you follow the appropriate check-out procedures to avoid any charges accrued to your account. In order to quickly expedite your check-out, we might be coming by your room between the hours of 10am-5pm to do a preliminary damage room assessment. We will give you prior notification and you do not have to be present during this inspection. If you need an extension for a later departure date, you must contact the EHS Associate Director at [email protected] or by calling 212-977-7622 x5006. If you booked directly with your school/institution we recommend that you speak to them. For a list of charges please check our Damages Section in the building Policy Guide.





of 32

PREPARE FOR YOUR MOVE OUT

Below are some steps you can take for a successful check-out. Failure to clean, remove garbage/debris/personal belongings and not return your room/suite keys and EHS ID card will result in fees and extra charges applied to your account.

Clean and remove garbage/debris and all personal belongings from your room.

Return all furniture to its original set up.

Return your room/suite key and your EHS ID card.

If applicable, provide credit card information to the EHS staff member that checks you out for any damages and unpaid fees/fines. For a list of charges please check our ‘Damages’ section in our Code of Conduct Guide or log on to the EHS member’s website.

Notify companies and the Post Office of your address change. After you depart, EHS will no longer accept any mail or packages in your name. Any current mail/packages you fail to retrieve from us will be returned to the sender at your own expense.

Change your address: To change your address you can fill out an online change of address form. HOW TO CHECK-OUT

To avoid any improper check-out fees you must follow one of these check-out procedures. An improper check-out includes but is not limited to: failure to make or miss a check out appointment, or not completing the proper check-our paperwork, etc. Residents who neglect to follow the check-out procedures will receive an “Improper Check out” fee of $150.00 (rates are subject to change) added to their account. Option 1 Schedule a checkout appointment with the Student Life Office at least 48 hours prior to your departure date. During your check out an EHS staff member will check your room for any damages, collect suite and room key along with EHS ID, and payment for damages or other fees. Checkout appointments are only done in 15 minute slots during office hours. If applicable, during your appointment you will be asked to provide credit card information to the EHS staff member that checks you out for any damages and unpaid fees/fines. For a list of charges please check our Damages section. Option 2 Fill out an Express Checkout Form and drop it in the Express Checkout Box along with your mailbox key (if you received one) and ID card in the provided EHS envelopes. The Express Checkout Box and forms are located near the Student Life Office. Please note that by doing an Express Check-out you waive all rights as they relate to damages which may be assessed and charged to your account. You will not be able to appeal damage charges. In some cases our staff will let you know if you qualify or not for an express check-out. It’s important that you check with the Student Life Office to see if this option is available during the semester you are residing with us. IT IS EXTREMELY IMPORTANT TO RETURN ALL KEYS PRIOR TO DEPARTURE! PLEASE AVOID FINES.


https://moversguide.usps.com/icoa/home/icoa-main-flow.do?execution=e2s1&_flowId=icoa-main-flow&referral=MG82


http://s3.amazonaws.com/ehs-website-production/assets/assets/original/Express_Form_SQ.pdf


of 32

AMENITIES

INTERNET

Wireless Connectivity (WiFi) is available throughout the building. In order to connect, you will need a Wireless enabled Laptop or PC Card for your desktop. In addition, each room is equipped with Ethernet jacks. While the residence does have wireless access, some programs and functions are better run using direct broadband service. In order to connect, please make sure your computer has a T-base 10 Ethernet card and a CAT-5 cable (we recommend bringing one that is at least 15 feet long). Before you use the residence internet service, be sure you read the Cooper Square Network Use Online Policy; you are expected to abide by all of them. Any tampering with the internet equipment or software will lead to suspension and/or termination of internet access. The passwords and WiFi network information will be provided upon your move in. This residence offers High Speed Internet Access (defined by the FCC as a connection to the internet of at least 768kbit/s) in every room. The availability speed will vary over the 786kbit/s threshold depending on many factors such as load, concurrent connections, as well as other factors. The Network gives priority to traffic for the following services: HTTP (web surfing), SMTP/POP3 (email), Instant Messaging, FTP, telnet, and so forth. Other traffic such as games, streaming, PSP will automatically receive bandwidth allocation based on the factors mentioned above. Nor EHS or Marymount College provide technical support for personal computers. We recommend that residents either purchase the extended technical support program through the individual computer company or contact The Geek Squad at www.thegeeksquad.com or Geeks on Call at www.geeksoncall.com. If you have any problems with wifi please stop by the Student Life Office or email us at [email protected]. COMPUTER REQUIREMENTS:

For Intel based Units:

Processor: 1.0 GHz or better

RAM: 256MB or better

OS: Windows XP or VISTA )

Hard Drive: 20GB or better

CD/DVD: CD-RW/DVD Combo

Network Card: Internal

Should support 802.11b/g

Software: Microsoft Office Student and Teacher Edition

(Word, Excel, PowerPoint, Outlook)

MacAfee or Symantec AV

Pest Patrol or Panicware

IE 6.0 or better

http://www.mmm.edu/offices/information-technology/network-use-online-policy.php

http://www.thegeeksquad.com/

http://www.geeksoncall.com/



of 32

For Macintosh:

Processor: 1.0 GHz or better

RAM: 512MB SDRAM

Hard Drive: 30GB or better

CD/DVD: CD-RW/DVD Combo

Network Card: Internal

Airport Extreme Card

Software: Microsoft Office Student and Teacher Edition

MacAfee AV

Anti-SPAM S/W

Safari KEEPING NETWORKS SAFE

We take every effort to avoid spreading any harmful viruses into our system. In an effort to keep our networks safe and clean, we ask all our residents to take a few steps to ensure the safety of their computers. It’s recommended that residents bring their original software disks with them. Here are a few tips and software suggestions: Anti-Virus If you have any anti-virus software already running on your computer, please make sure its definitions of current viruses is up to date (within the past week). If you do not have anti-virus software, we recommend you purchase software or download a free version that is available online. Here are some options:

Purchase: Symantec's Norton Anti-Virus

Free Anti-Virus: Grisoft's AVG Anti-Virus (free version) www.grisoft.com/us/us_dwnl_free.php Spyware Additional problems can occur regarding spyware on resident computers, which comes from applications downloaded from websites or peer-to-peer file sharing (Kazaa). To remove these unwanted applications, several spyware removal programs are recommended. A respectable example of such an application is Lavasoft's Ad-Aware. A free version of this application can be found at www.lavasoftusa.com/support/download. Windows Updates There has been a significant increase in the past year of viruses specifically attacking Microsoft Windows systems (more specifically machines running Windows XP and 2000). In response, Microsoft has been issuing security patches for their software on a fairly regular basis. To keep up with these necessary patches, it is a good idea to make sure that your Windows Updates settings in the control panel are set to automatically update my computer.

TELEVISION

Cable TV service is already available in your room however you will need to bring your own Television, cable cord and remote control to connect. If you wish to bring a TV, it must have a built-in QAM (Quadrature Amplitude Modulation) tuner.

http://www.grisoft.com/us/us_dwnl_free.php

http://www.lavasoftusa.com/support/download


of 32

Your room has access to Digital Cable TV Lineup. If you need assistance or have any problems with the cable please call the EHS Student Life Office at 212-977-7622 x5006 or email [email protected] with your name and room number.

FITNESS CENTER

On the lower level of the Cooper Square residence, residents will be able to enjoy a workout facility, free of charge. Please keep this area clean at all times and be considerate about the time spent on each machine. All residents must agree to the EHS Fitness Center Waiver in order to access the facility upon check-in. To find out more about our Fitness Center and member’s policies visit our Policy Guide. The Fitness Center is equipped with:

Treadmills

Elliptical

Stationery and Recumbent bikes

Weight balls

1-10 pound hand weights

A multi-purpose weight machine In the event of an emergency within the Fitness Center, notify a staff member immediately or call 911. If you have an injury or adverse reaction to exercise, please alert the staff so they may contact emergency services to assist you. EHS staff will call 911 in case of any emergency. EQUIPMENT USAGE

We recommend lifting with a partner whose strength is similar to yours, and if without a partner to avoid lifting weights over or above the body.

No Olympic lifting is allowed- this includes cleans and snatch with barbell OR dumbbells. There is no space for these lifts to be safe.

We recommend using the safety stop clip located on all treadmill consoles.

Do not share equipment and allow others to use your machine when doing multiple sets.

Please report equipment failures to the staff.

Weight collars, pins, clips and Smith machine safety hooks MUST be used.

Re-rack all weights/plates to their designated storage areas. Please do not over stack racks.

No weight lifting chalk is permitted.

There is a 30 minute time limit on individual cardiovascular machines during busy times.

Members should clean equipment with wipes. Wipe down cardio machines and weight machine seats/benches. This will prolong the life of the equipment and health of users.

Weights are not to be stood on, or leaned against walls, pillars, equipment, or mirrors. Weights should not be dropped.

Use extreme caution when lifting weights to avoid potential injury to themselves or others. Top loading additional weights onto weight stack machines is unsafe and is prohibited. Please use courtesy and consideration for others when using weight equipment.




of 32

Residents with excessive body odor will be asked to correct the problem immediately. If this condition persists, the resident will be asked to leave the facility.

COMMUNITY AREAS

Whether you need to study, meet new friends and/or mingle with old ones, there is an open space for you to enjoy while living at the Cooper Square Residence. All lounges have wireless capability; therefore, laptops or any electronic devices with wireless technology can be used in these areas. You will need to have the network wireless name and password to login, which will be given to you upon move in and is unique to you and yours to keep for the entire time of your stay. You can stop by the Student Life Office and request this information. COMMUNITY LOUNGES

Drinking alcoholic beverages is not allowed anywhere in the residence, including lower level lounges, , terrace, hallways, stairways, elevators, and laundry room. Any misuse or damage to the equipment will result in the resident being held responsible. We urge you to respect this space so that we can continue to keep it open at all the times. Please clean up after yourself and understand that these spaces are used by all EHS residents and observe all signage and hours of operations. In addition there are some areas around the residence where you can meet new friends or study Lower Level Lounge

Has a flat screen TV with cable access.

Please observe all signage and hours of operations.

Space is open 24 hours, 7 days a week unless otherwise indicated 7th Floor Outdoor Terrace

Terrace is open 9am-9pm, unless closed due to inclement weather.

No smoking or alcohol allowed on the terrace.

Please be aware their suites on the floor and voices should be kept at a minimum.

Any misuse of this space will cause closures

Please observe all signage and hours of operations. KITCHEN SUITE

Each suite is equipped with a mini kitchen please help maintain it by cleaning the area when you have completed your cooking and do not leave the kitchen while your food is cooking.

Clean up after yourself.

Dispose of your trash in proper bins.

Wipe off your counter space.

Clean off burners if spillage occurs.

Do not leave the kitchen while your food is cooking.

Do not clog sinks, remove food from drain.


of 32

Safety Cooking Tips:

Wear short, close fitting or tightly rolled sleeves when cooking. Loose clothing can dangle onto stove burners and catch fire.

Always keep a potholder, oven mitt and lid handy. If a small grease fire starts in a pan, put on an oven mitt and smother the flames by carefully sliding the lid over the pan. You may also use baking soda. Turn off the burner. Don't remove the lid until it is completely cool. Never pour water on a grease fire and never discharge a fire extinguisher onto a pan fire, as it can spray or shoot burning grease around the kitchen, actually spreading the fire.

If there is a microwave fire, keep the door closed and unplug the microwave - If safe to do so. Call 911 from a safe location. Remember that food cooked in a microwave can be dangerously hot. Remove the lids or other coverings carefully to prevent steam burns.

Do not pour cooking grease down the kitchen drain. Let the grease solidify and dispose of in the trash. Be careful with hot grease as most fire related emergencies are due to the improper heating of grease.

Keep track of the time when heating items in microwaves.

If you are making popcorn, please make sure that you are watching it very carefully.

Never leave the food warming area unattended while you are cooking food.

Use lower time intervals and continue to reheat your food until it is ready, as opposed to leaving something in for long periods of time which may cause a fire or excessive smoke.

LAUNDRY ROOM

There is a laundry room available for your use on the lower level. You will have 24 hour access to the laundry room, but hours are subject to change, therefore please observe signage at all times. There are 15 washer/dryer units available to you. In order to use the machines, you must first purchase a $5.00 card that is yours to keep throughout your stay. You may purchase laundry vending cards from the machines located near window. To add value to the card, you can use a credit card. There are tables where you can organize and separate your laundry, please remember to pick up and help clean this area after you use it. The laundry room is equipped with WiFi. Please be mindful of your laundry. If you choose to leave it behind, make sure you know how long it takes to do a wash/dry. If you leave your laundry too long in a machine, someone may choose to move it for you. Using Your Laundry Card is as easy as 1-2-3!

1. Insert your Laundry Card into the card slot with the chip facing upward and forward. Insert all the way. Leave the card in the reader.*

2. Select your desired cycle. The reader will automatically deduct the price of the cycle and display your new balance.

3. Remove the card only when prompted. * If your balance is less than the cost of a wash or dry, locate the closest add-value machine. The machine will provide instructions. All laundry rooms are monitored by cameras. The Landlord or Licensor is not responsible for items damaged, stolen or removed. Do not leave machines and laundry unattended. The staff will discard any


of 32

items left unattended. Therefore as a courtesy to others, do not leave your laundry alone for any unspecific time. If you would like to report a problem with a machine, the area and/or your laundry card, you can stop by the Student Life Office during operational hours or email us at [email protected].



of 32

RESIDENCE PROCEDURES

DELIVERY SERVICES

All residents must pick up their food, laundry and other deliveries in the lobby. Do not ask an EHS staff person or any building staff person to provide this service for you. Please make sure you give all delivery personnel your room or mobile telephone number.

GUEST POLICIES

These policies exist to allow residents to have guests in a manner that does not infringe upon the comfort or rights of other residents and maintain an appropriate level of safety and security in the building. Keep in mind that being and/or having a guest is a privilege and not a right. Regardless of length of stay, the guest is expected to abide by all college, building and EHS policies, procedures, regulations and standards. The host is responsible for the actions of his/her guests at all times. Any guest who violates any EHS/school or building policy while in EHS housing is subject to penalties including EHS and/or school disciplinary procedures and/or legal penalties and will be asked to leave the residence. EHS and/or schools that work with EHS have the right to ban any guest. The management maintains 24 hour security in the lobby as well as surveillance cameras in all elevators and lounges. The following conditions must be met:

NO guests under the age of 18 are permitted to be an overnight guest.

It is the responsibility of the host to meet his/her guest in the lobby and to remain with that person at all times when the guest is in the residence.

If the host departs the building the guest must also depart and is not permitted back into the residence until the host is able to personally escort them.

All guests must register at the security desk by showing proof of a valid unexpired photo identification card.

When the guest leaves the residence they must be escorted to the lobby by the host and must sign out with security.

No person who is required by law to register as a sex offender may be a guest in any EHS residence.

Guests, regardless of their length of stay do not receive an ID card and residents are not permitted to hand their ID to their guest if they depart the building. Guest must be physically escorted by host at all times

All guests must abide by the Residence/Policy Guide and any resident found forging their roommate’s signature will lose their guest privileges for the remainder of their stay.

DAYTIME GUESTS

Provided that there is no unreasonable interference with the rights of a roommate, a resident may have a maximum of two (2) short-term daytime guests who stay between the hours of 8am and 12am. Short term guests must leave the building by midnight or they will be considered an overnight guest.


of 32

OVERNIGHT GUESTS

An overnight guest is a guest who is in the residence between the hours of 12am and 8am, regardless of whether they stay for a few hours, or sleep in the room overnight. In consideration to the rights of roommates and other residents, there are limits to the duration and frequency of such visits. A resident may have only one overnight guest at any given time. Residents are not allowed to have overnight guests during their first week at the residence. This allows new residents to socialize with their roommates, as well as become better acquainted with the residence community. Please note, that a resident’s school/university may have additional guest policies that may also be in effect. Keep in mind that we do not provide mattresses or linens for any guest due to sanitary and stock reasons. By having a guest you agree to provide the guest with a bed and linens. Procedure All residents must fill out an Overnight Guest Form for their guest regardless of guest’s length of stay by 9pm for the same day overnight guest. All overnight guests must be approved by EHS and/or school staff. To obtain an Overnight Guest Form you can stop by the Student Life Office to pick one up or email us at [email protected] and we will send you a copy. No guest may stay longer than seven (7) nights per month with the same or different hosts. A resident is only allowed to have up to seven (7) nights of overnight guests per calendar month.

Guests For One to Three Nights Forms for overnight guests staying for more than 1-3 nights must be submitted at least one hour before the desk closes for the same day of the overnight guest.

Guests For Four to Seven Nights Forms for overnight guests staying for more than three consecutive nights must be submitted 24 hours prior to the guests’ arrival. Guests must also be approved by roommate(s).

Failure to complete and submit the form in a timely manner may result in guest not being allowed into the building and a $5 penalty, to be paid within 72 hours of guest arrival. Occupancy

No single room can have more than one (1) overnight guest on any given night (one per resident).

No double room can have more than two (2) overnight guests on any given night (one per resident).

EHS do not provide beds, bedding, or ID/key cards for guests of any kind. Conduct All guests are expected to abide by all college, building and EHS policies, procedures, regulations and standards. Remember, having a guest is a privilege not a right and EHS reserves the right to refuse any guest that is deemed inappropriate for the community.

A non-resident may not be an overnight guest in the residence for more than seven (7) nights per calendar month, regardless of the host.



of 32

All residents are legally and financially responsible for the conduct of their guests.

While in the building, guests MUST BE ACCOMPANIED by their host all times.

No person who is required by law to register as a sex offender may be a guest in any EHS residence.

Any guest who engages in volatile behavior, EHS reserves the right to report that individual’s behavior to their home institution.

IDENTIFICATION CARDS AND KEYS

Each EHS resident will be issued a photo EHS ID card to enter the building and will be given hard keys to enter their suite and room. All residents are required to carry their EHS ID at all times and must present it to the security guard before they can be admitted to the residence Upon entering, make sure that the deadbolt on your lock is retracted fully in the door before closing. If this is not checked, it will ruin the door jam and the lock will not close. The more that you force it closed, the worse the lock will get until it completely stops working. To ensure that your deadbolt is fully retracted, pull the inside door handle down. To keep in mind:

Replacement cost for the photo ID is $20.00.

Replacement cost for either the suite or room key is $50.00. LOCK-OUTS

Please understand that it is your responsibility to carry your ID/keys with you at all times. We will be keeping track of every lock-out and expect that you will adhere to the lock-out policies found in the Code of Conduct Guide. If you are locked out of your room, you should first go to EHS Student Life Office located in the second floor during the posted office hours there an EHS staff member will be able to help you. For lockouts after the Student Life Office is closed, you must seek out Security. There are fees related to lock-outs, please visit the Code of Conduct Guide for more information.

INSURANCE & MEDICAL SERVICES

We strongly recommend that all residents are covered under a health, as well as homeowners, insurance policy. Residents are advised to check for possible coverage of personal belongings and other items under their parents'/guardians' homeowners' or renters' insurance. There are no medical services in the residence. Below you will find the hospital(s) around the area. Please note that none of these medical facilities have any relationship with EHS nor are an affiliate. CityMD Urgent Care 216 E 14th Street New York, NY 10003 212-256-1049

Duane Reade Pharmacy Walk In 52 E 14th Street New York, NY 10003 212-228-00





of 32

MAIL & PACKAGES

Residents should pick up their packages and regular mail from the Student Life Office located in the lower level. Mail can be picked up during the office operational hours (working hours are posted outside the Package Room and on the EHS member’s website). If you need a special delivery please email us at [email protected] and we will do our best to help you. Once we receive a package, we will do our best to send you a notification to the email address you provided upon check-in confirming that we received a package for you. If you are having problems receiving our emails please check your junk/spam folder or confirm that we have the correct email in our records. We recommend that you do not have valuable items sent to you. However, if you must, please have them sent through a mail courier service that can track the items. If you schedule a mail carrier like UPS, USPS or FedEx to pick up any of your packages, you must be present. We are unable to hold any packages that are scheduled to be picked up. If any boxes are found without supervision the items in these boxes will be donated. To receive mail, use the following address for the Cooper Square Residence:

Your Name Room # c/o EHS

200 E. 6th Street New York, NY 10003

EHS nor its employees are responsible for any missing/lost/stolen packages that cannot be tracked to our building. Further, EHS is not responsible for refund of the items enclosed in packages. We kindly request that you do not ship any packages before your arrival; unfortunately we do not have enough storage space to hold boxes for more than one business day. When you check-out, you must fill out a change of address form at www.moversguide.usps.com. Please note that Educational Housing Services will not have access to the Cooper Square residence after the summer semester ends. Therefore, please make sure you pick up all your mail and/or packages and change your address as we will not be able to forward any mail.

HEALTH AND SAFETY

Residents are responsible for maintaining a reasonable level of cleanliness in their room and in the building. Keeping food in appropriate storage containers, regularly cleaning the bedroom and bathroom, promptly disposing trash (trash must be disposed of in designated areas) and keeping laundry clean will help keep the room free of pests.


http://www.moversguide.usps.com/


of 32

Do keep in mind that we do not have vacuums or mops that we can lend and that you should purchase your own cleaning supplies (Swiffer, Clorox Wipes, Windex, etc.). We conduct health and safety inspections a minimum of once per semester. Residents will receive 24-hour notice prior to the inspections, but may not be notified of the exact time. If you wish to be present during the Health and Safety inspection, please contact your Associate Director. During the inspection, staff will check for compliance with health codes, fire safety regulations, maintenance problems, and potential physical hazards. Your cleaning routine should include the following:

1. Wash the sink, the faucet area, and clean the entire mirror. 2. Wash the soap residue in the bottom of the shower. A plastic pot-scrubber is perfect for this. 3. Always clean the drain cover after your shower and buy a drain cover. 4. Clean the kitchen before and after use. 5. Remove any garbage.

You are responsible for providing toilet paper. Do not dispose of facial tissue, q-tips, paper towels sanitary napkins, tampons, wipes or substitute toilet paper in the toilet as these will clog it. Purchase a small trash can for your bathroom.


of 32

MAINTENANCE

MAINTENANCE PROCEDURES

If your room or the provided equipment and furnishings in your room require any repair or maintenance please do not attempt to repair it yourself. General maintenance and routine repairs (such as a clogged toilet, leaky faucet, blown fuse, water leak, or furniture/appliance maintenance, etc.) are performed without charge to residents. We encourage you to report damage immediately upon discovery. Emergency repairs include major leaks and flooding, inoperative door locks and any problem that endangers property or safety. In case of an emergency; contact the EHS Student Life Office or Security immediately. For more information on maintenance and damages visit our Policy Guide. REPORTING A MAINTENANCE ISSUES

Please visit the EHS Student Life Office or email us at [email protected] you can also call us at 212-977-7622 x5006

EXTERMINATION PROCEDURES

In order to protect the general health and safety of all our residents the following guidelines must be followed. Please keep your room free of debris and keep all food in sealed containers to help prevent a bug problem. EXTERMINATOR RECOMMENDATIONS

The exterminator highly recommends that all unused boxes and plastic bags are properly disposed. Do not leave either item on the floor as this creates a breeding ground for unwanted insects and pests. The exterminator has been instructed to inform us of any rooms that violate these guidelines and a note to document such violations will be submitted to you. You will be given 24 hours to correct all noted violations and a post inspection will follow. Areas that need to be kept in good condition to avoid problems in your room:

General Area o Microwave: Should be wiped clean after each use. o Floors: Must be properly swept and kept free of debris. o Garbage: Must be removed on a nightly basis and taken to the bins located on every floor.




of 32

o Refrigerator: Do not leave rotted food in your refrigerator. o Food Items: Must be properly stored. Please do not leave unsealed food out.

Bathroom o Sink/Shower: Must be cleaned and the drain must be kept clear. o Toilet: Must be cleaned regularly.

Community Areas o Stovetops: Must be kept clean, including the removal of all grease and food items. o Sink: Do not leave any dirty dishes in the sink. o Counter: Should be wiped clean.

BED BUGS

In the past few years, there has been a resurgence of reports of bed bugs in New York City – with complaints from luxury apartments, 5-star hotels, popular clothing stores, subway and theatres among them. We recognize the responsibility to investigate every report, take all possible precautions to prevent the spread of an infestation, and to eradicate any confirmed problems. Educational Housing Services is committed to an effective and efficient response to residents who suspect they may have bed bugs. Bed bugs are a serious community issue, and all residents are expected to comply with all instructions given to them immediately once bed bugs have been confirmed in their room. Visit the New York Department of Health and Mental Hygiene for more information on bed bugs or click here to view our fact sheet. Guidelines For the safety and comfort of all residents living in the residence, our staff will adhere to the following guidelines:

As soon as a resident suspects that he/she may have bed bugs, he/she should stop by the Student Life Office, contact us by email at [email protected] or call us at 212-977-7622 x5006 to report.

We will contact our designated licensed exterminator who will perform a thorough inspection of the room in question. Please note that should a resident notify us on a weekend or holiday day, the exterminator will check the room the next business day. Residents who report suspected bed bugs will not be granted a room or furniture change. This is crucial so that we can prevent the spread of bed bugs if they are found to be in the resident’s room and belongings.

Residents may not, at any time, deny Educational Housing Services staff to access to their room (even when the resident hasn’t reported a bed bug problem.)

If the exterminator finds that there are no bed bugs present in the room, then no further action will be taken. The resident will be asked to continue monitoring his/her living space, and to notify us immediately if there are further problems. It is crucial the resident remains in their own room to prevent contamination of other rooms.

http://www.nyc.gov/html/doh/bedbugs/html/home/home.shtml

http://s3.amazonaws.com/ehs-website-production/assets/assets/original/Bed_Bugs_FAQs.pdf



of 32

If the exterminator concludes that bed bugs are present in the room we will provide the affected resident(s) with a detailed list of instructions for the removal and laundering of their personal items. EHS will not cover the cost of anything a resident needs to wash and/or dry clean, or have laundered by an outside vendor.

Only the approved EHS exterminator can confirm or deny the presence of bed bugs – not a resident, doctor or any outside person.


of 32

SAFETY AND SECURITY

EMERGENCY PROCEDURES

The management and employees of all EHS residences take the safety and security of their residents very seriously. Upon your arrival, you will be given information with telephone numbers to use when the Office is closed and in case of an emergency. Should you have an emergency while the EHS Student Life Office is open stop by or call us at 212-977-7622 x5006. When the EHS Student Life Office is closed please call the EHS Resident Advisor duty phone. The Student Life Office hours are posted on the office and can be found by logging on to the EHS member’s website under the “Contact Us” section. In case of any medical or police-related emergency, call 911. After calling 911, if you are able, please contact the EHS Student Life Office or EHS Resident Advisor so that we are aware of the situation and can assist you in your emergency. KERRY ROSE FIRE SPRINKLER ACT

Educational Housing Services is committed to providing a safe environment for the entire community and to that end we would like you to know what fire safety devices are located in our residences. This advisement complies with the “Kerry Rose Fire Sprinkler Notification Act” (A.5715-a/s. 4180-B). These are the fire safety systems you will find at the Cooper Square Residence; fire sprinkler system, fire extinguishers, smoke detectors, CO detectors, heat detectors, fire alarm pull boxes, emergency lights, public address system, and emergency exits. The fire extinguishers are checked to ensure that they are in working condition in accordance to the law. There will be at least one fire drill per semester. Residents are provided with the Fire Safety Evacuation Plan for their location behind their room doors and in the Educational Housing Services Residence Guide which can be located by visiting www.studenthousing.org. It is important that you know the location of these fire safety devices and immediately report any device that is in need of repair or has been tampered with. Remember fire safety is everyone’s business and together we can lessen the threat of fire. Educational Housing Services requires occupants to evacuate only as directed by the building’s specific Fire Safety Plan in the event of fire alarm activation. An alarm will sound on the fire floor, the floor above the fire and the floor below the fire floor. The occupants of these areas should immediately use the exit stairs to descend to a floor level that is at least four floors below the fire floor, and await further instructions over the loud speaker. All other floors/areas will receive an alert signal and these occupants should stand-by for further instructions. Persons in these locations are not required to evacuate the area until told to do so by the Fire Safety Director, if required. Residents should follow the building’s Fire Safety Director’s directions and procedures at all times.

http://www.studenthousing.org/


of 32

If you have any questions regarding EHS’ Fire Safety Plan, please contact the Public Safety Office at 212.977.7622 ext. 3624 or email us at [email protected]. FIRE SAFETY

All residences have a state-of-the-art computerized fire warning system and trained fire/security personnel on the premises. During the course of the year, the Fire Department will test all fire warning systems in accordance with New York City regulations. In the event of a fire drill, all residents must follow all instructions given by the emergency staff via the announcement system. Floor plans and diagrams for emergency staircases and exits are posted in public areas on all floors as well as the back of every room door. Residents should familiarize themselves with these maps to be able to exit promptly during fire drills or actual emergencies. In the event of a fire or other emergency, notify security immediately. Act promptly for the safety of all residents. Do not try to fight a fire, but take action to get residents out of the building. FIRE ALARM PROCEDURES

If you ever see fire or smoke, or smell smoke, do not hesitate to pull the fire alarm nearest your room. It is extremely important that you familiarize yourself with all applicable fire safety procedures. Falsely activating a fire alarm is against the law. Residents will be evicted and are subject to punishment to the fullest extent of the law. As a resident, you are strongly advised to maintain fire/theft insurance. You can usually add your possessions to your parents' homeowner's or tenant homeowner's insurance policy through a rider. If the fire is in your room All persons are to vacate the room immediately in the safest possible way. If you are able to, please do the following:

Call 911 after you exit the building.

Do not try to extinguish the fire by yourself.

Close all windows and open shades. Turn on lights.

Take your identification and keys with you.

Close all room doors.

Pull Fire Alarm station, if possible as you exit.

Alert other people by knocking on their doors or yelling on your way out.

Use the nearest stairway to exit, NEVER use the elevator.

Learn your locations evacuation plan and know your pre-determined path for exiting from the building.

Assemble across the street and maintain absolute silence so instructions can be heard.

Wait until the appropriate officials indicate that you can re-enter the building. If the fire is not in your room

If you cannot safely exit your room or building, call 911 and then provide them with appropriate information (name, address, etc.).

Stay inside your room and listen for instructions from safety personnel unless conditions become dangerous.



of 32

If you must exit your room, first feel your room door and doorknob for heat. If they are not hot, open the door slightly and check the hallway for smoke, heat or fire.

If you can exit your room safely, follow the instructions above for a fire in a room.

If you are unable to safely leave your room, seal the floor in your room with wet towels or sheets and seal air ducts or other openings where smoke may enter.

Open windows a few inches unless flames and smoke are coming from below.

Do not break any windows.

If condition in the room appears life threatening, open a window and wave a towel or sheet to attract the attention of firefighters.

If smoke conditions worsen before help arrives, get down on the floor and take short breaths through your nose.

HOW TO AVOID CAUSING AN ACCIDENTAL FIRE ALARM

When using a microwave, oven or stove use lower time intervals and continue to reheat your food until it is ready, as opposed to leaving something in for long periods of time which may cause a fire or excessive smoke.

If you are making popcorn, please make sure that you are watching it very carefully.

Never leave the food warming area unattended while you are cooking food.

Be certain to keep all other items that can catch fire away from the cooking surface.

Cook only when you are ALERT – not when you’re sleepy, drowsy from medication(s) or after alcohol use.

All residences are smoke free environment, please smoke outside the building.

Remove all prohibited items (toasters, hot plates, grills) from your room. SEVERE WEATHER CONDITIONS

In the event of a storm there is a possibility of flooding rains, high winds, downed trees (on houses, cars, power lines) and widespread power outages. The severity of the impact will be determined by the storm’s exact path and intensity which may only be known a few days before the event. If an evacuation becomes necessary, you will be instructed via Public Address System to assemble in the lobby area of your location and will receive further instructions by Security Officials. Please listen to announcements made by the Security Staff. You should bring a “TO GO” bag along with any item you want to bring with you. Consider that you may be in the meeting area for an extended period of time. Bring items that would occupy you without the possibility of power (games and books are a couple of suggestions). Also, we encourage you to take the stairways and would appreciate your cooperation in this matter. Other Important Information:

Please listen for announcements.

Do not take the elevator in case of emergency.

Keep your cell phones and electronics charged.

Please listen to staff members.


of 32

Please be cautioned that we could experience leaks. As a proactive measure, please pick up all items off of the floor. Make sure your windows are tightly shut, blinds are down, and move all items away from windows. Please report any issues to an EHS Staff member. For more information about New York City preparations, please follow www.nyc.gov.

GENERAL SAFETY INFORMATION

No community and/or student residence is 100% crime free; however, most crimes are crimes of opportunity and can be avoided with a little planning and a lot of common sense. By recognizing the types of problems which commonly occur on most student campuses and/or residences, the following tips are designed to educate everyone on how to handle and to respond to different situations. Good crime prevention is simply learning how to avoid becoming a victim. Listed below are some safety tips that you will need to exercise and adhere to in order to enjoy a wonderful living experience in New York City. Reviewing and understanding these Safety Tips will help each individual to acquire a safety and security mindset, one that will come back to you when you are in uncomfortable or unsafe situations. PERSONAL SAFETY TIPS

Reduce or eliminate opportunities that make you a target.

Increase awareness in places you’re most comfortable.

Trust your instincts regardless of feeling embarrassed.

Prepare your schedule daily with safety in mind. BUILDING SECURITY

Statistics show that 68% of all room thefts occur in unlocked rooms, when the occupant has stepped out for "only a minute". When you encounter suspicious behavior (a trespasser, theft, damage, etc.) in your room, immediately contact security even if it turns out to be a false alarm. It is better to be safe. Safety Tips

Always lock your door. Never prop your door open. Although you may be inside your room, you may not be aware that your valuable items are in total view near the door.

Do not leave notes on your door stating that you are not home and times you will be gone. This will definitely attract would-be thieves.

Do not give out your keys to anyone!

Pay special attention to security precautions at all times, especially during breaks.

Get acquainted with your neighbors on your floor as soon as possible. Every resident has a role to play in security. Part of that role is to know who belongs on your floor and who does not.

Never allow another residents’ visitor to visit your room without being accompanied by their host. Recognize strangers and never let down your guard.

Immediately report to either your Resident Advisor and/or EHS if you are uncomfortable with the visitor(s) your roommate has signed in.

http://www.nyc.gov/


of 32

Be assertive where security is concerned. You have both rights and obligation in this regard. You have the right to expect security to consistently challenge you and everyone when entering the building. You have the right to expect fellow residents to follow good security practices and to do things which protect your interests.

For the demonstrations and rallies information, visit our Code of Conduct Guide. Visitors It is essential that you are aware that the residence in which you reside is a shared community. Be fully aware that by inviting strangers into this community you are placing your roommate and/ or neighbors at a potential risk.

Tips o Always ensure that your roommates are familiar with your visitors. o Never leave a visitor alone in your room. o Never allow your visitor to travel unescorted throughout the building. o Ensure that your visitor properly signs in with security. Keep in mind that your guest might be

required to leave a valid photo ID card that will remain at the security desk until the visitor leaves the premises.

o All residents are required to carry their EHS ID/Keys at all times. o In the event that a stranger tries to gain access into the building, immediately notify Security. o Keep your electronic key card ready in hand as you approach the building. As you gain

access into the building/room, ensure the door is properly closed behind you. MASS TRANSIT

For more information on public transportation safety, please visit www.mta.info. Subway

When traveling on the New York City transit system, try to purchase a MetroCard in advance in order to avoid using money when traveling late at night.

While waiting for the subway, stand in the yellow area marked "Off-Hours Waiting Area" or near the token booth outside the turnstile until the train enters the station.

Ride in a crowded car of the train, or ride in the car with the conductor. It is usually the 5th car.

Sit in the center of the car, away from the doors to avoid a purse or chain snatch. Stay Awake! Public Transportation

When traveling by taxicab, make sure the Taxi driver's photo is visible and always request the shortest destination route and a receipt.

Keep in mind that NYC manages two different types of taxis: o Yellow cars that can hail anywhere in NYC and have a meter. o Boro Green Taxis usually cheaper but can only be hail above East 96th street. o Boro Limo Taxis usually cheaper and have standard pricing as they do not have a meter.

Great for long distance trips and can be radio-dispatched.

Under no circumstances should you ride in a taxicab that does not appear legitimate and try to use taxis that are radio-dispatched. All legitimate taxi cabs will have a license plate that begins with a T and is followed by a series of numbers.


http://www.mta.info/


of 32

Stay Awake.

Metropolitan or Neighborhood Areas

When traveling alone or accompanied by others, ensure that your personal items are secure.

Never open your wallet or purse in a potentially dangerous situation.

Please avoid anyone asking for money.

Although the neighborhood appears safe during late hours, always use precaution.

Use well populated and well-lit streets. If you suspect you’re being followed, stay away from deserted blocks and head for an area where people are or head into the nearest open store and inform them you’re being followed. Call the Police.

TERRORISM

Unfortunately for all Americans, life has forever changed after September 11, 2001. Educational Housing Services’ priority is the safety and well-being of those who live with us and our Department of Public Safety works closely with and obtains information from the New York Police Department on a continuing basis. In the highly unlikely event that an act of terrorism was to occur on any of our EHS residences we would rely on police, fire and the Office of Emergency Management for guidance and resources. New York City has essentially been operating at the United States Department of Homeland Security national security alert level orange since 9/11/01. Should an incident away from the residence cause a change in the security alert level or other action, EHS will relay the appropriate information that impacts our buildings through established channels of communication such as Security Alerts, emails, facebook or meetings. Be aware of conspicuous or unusual behavior such as unanticipated deliveries, people asking directions to sensitive areas such as utility rooms or HVAC systems, or people asking questions regarding security force capabilities.

Do not accept packages from strangers or leave personal belongings unattended.

Report unusual behavior and suspicious packages to the Department of Public Safety by dialing (212) 977-7622 x 3624.

If you receive a telephone call regarding a suspicious package or explosive device, get as much information from the caller as possible and relay the information to the Department of Public Safety.

In the event of a chemical or biological attack, follow instructions as whether to remain inside or to evacuate. In most instances, you will be instructed to remain in your residence, school or other shelter. If the appropriate response is evacuation, please follow the security alerts/announcements instructions.

If evacuation from the residence becomes necessary, it will likely involve many more people outside of Educational Housing Services, and we will work closely with emergency responders to maintain safety for our staff and residents.


of 32

RECOMMENDED EMERGENCY KIT

As weather changes we recommend that all our residents prepare an emergency go kit. A Go Bag should be packed in a sturdy, easy-to-carry container such as a backpack or suitcase on wheels. Below are some recommendations on this “To Go Bag”:

A Go Bag should be easily accessible if you have to leave your home in a hurry. Make sure it is ready to go at all times of the year.

It should have copies of your important documents in a waterproof and portable container (insurance cards, birth certificates, deeds, photo IDs, proof of address, etc.)

Credit and ATM cards and cash, especially in small denominations. We recommend you keep at least $50-$100 on hand.

Bottled water and nonperishable food, such as energy or granola bars

Flashlight: Traditional flashlight bulbs have limited lifespan. Light Emitting Diode (LED) flashlights, however, are more durable and last up to 10 times longer than traditional bulbs.

Battery-operated AM/FM radio and extra batteries

List of the medications you take (if any) and their dosages. Medication information and other essential personal items. If you store extra medication in your Go Bag, be sure to refill it before it expires.

First Aid Kit.

Lightweight raingear and mylar blanket. If you wish to buy a Go Bag you can do so by going to the American Red Cross website and search Emergency Go Bag.

http://www.redcross.org/prepare/location/home-family/get-kit

cooper square residence living guide

Documents