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Libraries in Web 2.0 Libraries in Web 2.0 environmentenvironment

Mihaela Banek ZoricaMihaela Banek Zorica

University of Zagreb, Faculty of Humanities and University of Zagreb, Faculty of Humanities and Social Sceinces, Department of information sciencesSocial Sceinces, Department of information sciences

I.Lucica 3, 10000 Zagreb, CroatiaI.Lucica 3, 10000 Zagreb, [email protected]@ffzg.hr

Ana EremićAna EremićUniversity of Zagreb, Faculty of University of Zagreb, Faculty of Humanities and Social Sceinces, Humanities and Social Sceinces,

Department of information sciencesDepartment of information sciencesI.Lucica 3, 10000 Zagreb, CroatiaI.Lucica 3, 10000 Zagreb, Croatia

[email protected]@ffzg.hr

ContentContent

1. Introduction1. Introduction 2. Library 2.0 – definitions2. Library 2.0 – definitions

2.1. Library 2.0 – tasks2.1. Library 2.0 – tasks 2.2. Library 2.0 – features2.2. Library 2.0 – features

3. Catalogue 2.0 – OPAC 2.03. Catalogue 2.0 – OPAC 2.0 3.1. Catalogue 2.0 in practice3.1. Catalogue 2.0 in practice

4. Issues and negative aspects4. Issues and negative aspects 5. Risks in the implementation of Web 2.05. Risks in the implementation of Web 2.0 6. Conclusion6. Conclusion

1. Introduction1. Introduction

The emergence of Web 2.0 – a The emergence of Web 2.0 – a change in all web based sectorschange in all web based sectors User-based interactive systemsUser-based interactive systems

The library environment- following The library environment- following the trend and accepting Web 2.0 the trend and accepting Web 2.0

Library 2.0 – facing change and new Library 2.0 – facing change and new challengeschallenges

2. Library 2.0 - 2. Library 2.0 - definitionsdefinitions

““constant beta” – never finished and constant beta” – never finished and ever changing definition, hard to set up ever changing definition, hard to set up a standarda standard

Constant featuresConstant features : : an user- oriented environment, developed by an user- oriented environment, developed by

users through participation and feedbackusers through participation and feedback Implementation of Web 2.0 tools and Implementation of Web 2.0 tools and

technology (blogs, wikis, RSS, tags, etc.)technology (blogs, wikis, RSS, tags, etc.) Traditional services-> digital servicesTraditional services-> digital services

Generation X (pre-digital) -> generation Y Generation X (pre-digital) -> generation Y (digital natives)(digital natives)

2. 1. 2. 1. Library 2.0 - tasksLibrary 2.0 - tasks

Adaptation (not termination) of Adaptation (not termination) of traditional services traditional services

Implementation of new services Implementation of new services Responding to new information Responding to new information

needs in accordance with users’ needs in accordance with users’ demandsdemands

2. 2. Library2. 2. Library 2.0- 2.0- featuresfeatures

Four essential Four essential elementselements (Maness, (Maness, 2006)2006)

1.1. The library has to The library has to focus on it’s userfocus on it’s user

2.2. The library has to offer The library has to offer a multimedia a multimedia experianceexperiance

3.3. The library is socially The library is socially diversediverse

4.4. Libraries are the Libraries are the innovators of a innovators of a communitycommunity

Seven buliding Seven buliding blocksblocks (Holmberg (Holmberg et al., 2009.)et al., 2009.)

1.1. InteractivityInteractivity2.2. UsersUsers3.3. ParticipationParticipation4.4. Libraries and library Libraries and library

servicesservices5.5. Web and Web 2.0Web and Web 2.06.6. Social aspectsSocial aspects7.7. Technology and toolsTechnology and tools

Library 2.0 – featuresLibrary 2.0 – featuresBonariabiancu 2006 Bonariabiancu 2006 http://www.flickr.com/photos/bonaria/111856839/http://www.flickr.com/photos/bonaria/111856839/

3. 3. Catalogue 2.0Catalogue 2.0 – OPAC – OPAC 2.02.0

Opening the catalogue outside the Opening the catalogue outside the library walls (Google, Amazon, social library walls (Google, Amazon, social platforms, etc.)platforms, etc.)

Library as a “platform”Library as a “platform” User participation inside the catalogue User participation inside the catalogue

(tagging, commenting, reviews, etc.)(tagging, commenting, reviews, etc.) Enabling discovery – ranking, relating, Enabling discovery – ranking, relating,

recommending (Dempsey, 2006.)recommending (Dempsey, 2006.)

3.1. Catalogue 2.0 in 3.1. Catalogue 2.0 in practicepractice

Ann Arbor District Library (Ann Arbor District Library (http://http://www.aadl.org/catalogwww.aadl.org/catalog ))

Social OPAC or SOPACSocial OPAC or SOPAC ““social”- interaction and social”- interaction and

collaboration offered to userscollaboration offered to users Applications normally found on Applications normally found on

social platforms were integrated into social platforms were integrated into the cataloguethe catalogue


Lamson Library, Plymouth Lamson Library, Plymouth University (University (http://library.plymouth.edu/read/223702http://library.plymouth.edu/read/223702))

ScriblioScriblio More browsing and searching More browsing and searching

optionsoptions Masup of informationMasup of information


WorldCat.org WorldCat.org ((http://http://www.worldcat.orgwww.worldcat.org//)) Implemetnation of technology used Implemetnation of technology used

on Facebookon Facebook

4. Issues and negative 4. Issues and negative aspectsaspects

High expectations in users due to the High expectations in users due to the efficiency of other information systems, efficiency of other information systems, which is still lacking in the Library 2.0which is still lacking in the Library 2.0

Evaluation and inclusion of collaborative Evaluation and inclusion of collaborative knowledge into the librariesknowledge into the libraries

Social software in the Library Social software in the Library catalogue?catalogue?

Evaluation of content?Evaluation of content? Incompatibility of software and formatsIncompatibility of software and formats Education of librarians and usersEducation of librarians and users

5. Risks in the Web 2.0 5. Risks in the Web 2.0 implementation implementation ((Kelly, Bevan Kelly, Bevan

and Akermanand Akerman, 2008.), 2008.)

Sustainability risksSustainability risks Preservation risksPreservation risks Human factorHuman factor Accessibility issuesAccessibility issues

6. Conclusion6. Conclusion

Libraries are changing and adaptingLibraries are changing and adapting More user- orientedMore user- oriented Implementation of Web 2.0 Implementation of Web 2.0

interaction – delivery of quality interaction – delivery of quality information in close interaction with information in close interaction with usersusers

Still a work in progressStill a work in progress

content

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