contact information professional highlights education … · 2017-06-09 · non-profit location...

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Step 3: Components Breakdown R ESUME 101 Rose Mantle 123 City Drive Oakland, ME 12345 (555) 555-5555 [email protected] linkedin.com/in/rmantle PROFESSIONAL HIGHLIGHTS Bachelor’s Degree in Sociology, May 2016 Four years of experience recruiting and training in a fast paced work environment Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro. Strong background in research and analysis developed through work and course experiences Highly organized and ability to balance multiple tasks simultaneously Self-motivated and organized professional with a strong attention to detail. EDUCATION University of Southern Maine Portland, ME May 2016 Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean’s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and Perspectives; Social Movements PROFESSIONAL EXPERIENCE Non-Profit Location January 2016 - Present Intern Improved volunteer recruitment strategies and systems by 15% Recruited and trained 20 volunteers to assist in the day to day operations Identified and implemented enrichment activities to incentivize attendance Planned and held kick off and mid-summer celebration events for participating youth Retail Store Location August 2012- Present Sales Associate Developed and managed customer relations to maximize service satisfaction Operated cash register, averaging 82 daily transactions Knowledge of store merchandise, and responsible for selling in store credit cards Prompt, efficient service with a high level of accuracy, received top ratings during past 4 years ADDITIONAL SKILLS AND AFFILIATIONS Comprehensive written and verbal communication skills Highly organized and ability to balance multiple tasks simultaneously Ability to establish working relationships with clients; provide support and guidance Responsible for answering multi-phone line, designed and maintained an electronic filing system Outstanding Senior Award Member of Phi Kappa Phi Honor Society Languages: Fluent in French and English Education Professional Highlights Contact Information Experience Skills

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Page 1: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

Step 3: Components Breakdown

RESUME 101

Rose Mantle 123 City Drive ● Oakland, ME 12345 ● (555) 555-5555

[email protected] ● linkedin.com/in/rmantle

PROFESSIONAL HIGHLIGHTS

• Bachelor’s Degree in Sociology, May 2016 • Four years of experience recruiting and training in a fast paced work environment • Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro. • Strong background in research and analysis developed through work and course experiences • Highly organized and ability to balance multiple tasks simultaneously • Self-motivated and organized professional with a strong attention to detail.

EDUCATION University of Southern Maine Portland, ME May 2016

Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean’s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and

Perspectives; Social Movements PROFESSIONAL EXPERIENCE Non-Profit Location January 2016 - Present Intern

• Improved volunteer recruitment strategies and systems by 15% • Recruited and trained 20 volunteers to assist in the day to day operations • Identified and implemented enrichment activities to incentivize attendance • Planned and held kick off and mid-summer celebration events for participating youth

Retail Store Location August 2012- Present Sales Associate

• Developed and managed customer relations to maximize service satisfaction • Operated cash register, averaging 82 daily transactions • Knowledge of store merchandise, and responsible for selling in store credit cards • Prompt, efficient service with a high level of accuracy, received top ratings during past 4 years

ADDITIONAL SKILLS AND AFFILIATIONS

• Comprehensive written and verbal communication skills • Highly organized and ability to balance multiple tasks simultaneously • Ability to establish working relationships with clients; provide support and guidance • Responsible for answering multi-phone line, designed and maintained an electronic filing

system • Outstanding Senior Award • Member of Phi Kappa Phi Honor Society • Languages: Fluent in French and English

Education

Professional Highlights

Contact Information

Experience

Skills

Page 2: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

MAJOR COMPONENTS OF A RESUME

•Contact Information

•Professional Highlights

• Education

•Professional Experience

• Skills & Other Possible Sections

Page 3: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

CONTACT INFORMATION SECTION:

At the top of your resume should be…• Your name• Current address

• Include apartment number and zip code

• Phone number with area code• E-mail address• Personalized LinkedIn URL

When was the last time you listened to your phone greeting?

Use a professional email address, your maine.edu will work just fine!

Page 4: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

EXAMPLES:

Rose Mantle123 City Drive (555) 555-5555 Oakland, ME 12345 [email protected]

linkedin.com/in/rmantle

Rose Mantle123 City Drive ● Oakland, ME 12345 ● (555) 555-5555

[email protected] ● linkedin.com/in/rmantle

Page 5: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

PROFESSIONAL HIGHLIGHTS SECTION:

• This section is “highlights” how you are qualified for the job –use the job description to assist you.

• Usually 5-7 bullets (no more than 10).

• Highlight your key achievements, skills, traits and experiences that are relevant to the position for which you are applying.

• This assists the employer, at first glance, in knowing how you are qualified for the job.

Page 6: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

EXAMPLE:PROFESSIONAL HIGHLIGHTS• Bachelor’s Degree in Sociology, May 2016• Four years of experience recruiting and training in a

fast paced work environment• Extensive knowledge of Microsoft Office Suite,

Photoshop, Adobe X Pro. • Strong background in research and analysis developed

through work and course experiences• Highly organized and ability to balance multiple tasks

simultaneously• Self-motivated and organized professional with a

strong attention to detail.

JOB DESCRIPTION STATES-The benchmarks for a successful Talent Acquisition Research Analyst include:

• Bachelors Degree preferred • Experience with recruitment, staffing or

marketing/social media• Demonstrated knowledge and proven track record of

conducting internet research turning research into viable candidate leads

• Excellent written and verbal communications

Minimum Knowledge, Skills, and Abilities Required • Bachelor s Degree preferred, with two to four years

experience in a fast paced sourcing, staffing or recruitment role

• Strong computer skills and ability to learn new systems quickly

• Demonstrated knowledge in sourcing techniques and conducting internet research

• Strategic and creative thinker, who can multitask without sacrificing quality

Page 7: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

EDUCATION SECTION:

You are a young professional, there is no need to add your high school to your resume anymore.

• Name and location of school(s)• Degree and date of graduation • Major/Minor• Optional Items

• GPA (if 3.0 or above)• Relevant courses that may add to the qualifications of the job• Specializations and special projects

Page 8: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

EXAMPLE:

EDUCATION

University of Southern Maine Portland ME May 2016Bachelor of Arts: Sociology Minor: HistoryMajor GPA: 3.9 Overall GPA: 3.8Honors and Awards: Dean’s List 2011-2015Related Coursework: Qualitative & Quantitative Research Methods|

Poverty: Policy, and Perspectives | Social Movements

Page 9: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

PROFESSIONAL EXPERIENCE SECTION:

• This section describes your skills, abilities and accomplishments to the employer.

• Work, volunteer and internship experience is considered Professional Experience.

• All accomplishment statements should begin with an Action Verb!

• You will need to decide which format to choose; Chronological, Functional or Hybrid.

Page 10: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

CHRONOLOGICAL:• List employment in reverse order, with the most recent job at the top.

• Give employer, position held, and dates of employment.

• Describe each position according to what you have accomplished: list tasks performed,

emphasizing those requiring the highest level of skill, responsibility and judgment.

• Begin each phrase with an action verb, i.e. managed, organized, updated, etc.

• Quantify and qualify your accomplishments, i.e. "surpassed sales quota by 15%,"

"trained and supervised 5 employees," "maintained average caseload of 85 clients."

• Use descriptive statements that highlight your skills and abilities learned on the job.

**Make sure your bullet points reflect transferable skills relevant to the job description.**

Page 11: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

EXAMPLE:PROFESSIONAL EXPERIENCE

Non-Profit Location December 2015 – April 2016Intern• Improved volunteer recruitment strategies and systems by 15%.• Recruited and trained 20 volunteers to assist in the day to day operations.• Identified and implemented enrichment activities to incentivize attendance.• Planned and held kick off and mid-summer celebration events for participating

youth.

Retail Store Location August 2012- December 2015Sales Associate• Developed and managed customer relations to maximize service satisfaction.• Operated cash register, averaging 82 daily transactions.• Ensured prompt, efficient service with a high level of accuracy, received top

ratings during all 3 years in the store.• Managed in store credit card sales.

Page 12: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

• Group your work accomplishments, responsibilities, and duties according to functional skill areas/ themes such as "Teaching and Training," "Managerial Skills," "Sales."

• Choose your skill headings according to your job objective and briefly describe, using action statements, the work you did in each of the broad categories you identify. • For example, if you did financial analysis and planning in previous

positions, describe these responsibilities under the heading "Financial Planning" and treat your experience in this area as one complete unit.

• Work experience can be briefly listed in reverse chronological order (present to past) after your work accomplishments.

FUNCTIONAL:

Page 13: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

EXAMPLE:PROFESSIONAL EXPERIENCE

Leadership• Recruited and trained 20 volunteers to assist in day to day operations• Identified and implemented enrichment activities to incentivize attendance• Planned and held kick off and mid-summer celebration events for participating youth• Improved volunteer recruitment strategies and systems by 15%

Sales• Operated cash register, averaging 82 daily transactions• Managed in store credit card sales.

Communication• Ensured prompt, efficient service with a high level of accuracy, received top ratings during all 3 years in

the store• Developed and managed customer relations to maximize service satisfaction

ExperienceNon-profit |Intern | December 2015 – April 2016Retail Store | Sales Associate | August 2012- December 2015

Page 14: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

HYBRID:

A combination of the Chronological and Functional Styles

PROFESSIONAL EXPERIENCE

Leadership• Recruited and trained 20 volunteers to assist in day to day operations• Identified and implemented enrichment activities to incentivize attendance• Planned and held kick off and mid-summer celebration events for participating youth• Improved volunteer recruitment strategies and systems by 15%

Communication• Ensured prompt, efficient service with a high level of accuracy, received top ratings during

all 3 years in the store• Developed and managed customer relations to maximize service satisfaction

Retail Store Location August 2012- December 2015

Sales Associate

• Operated cash register, averaging 82 daily transactions

• Managed in store credit card sales.

Page 15: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

SKILLS & OTHER POSSIBLE SECTIONS:

• Additional Skills & Abilities

• Licenses and certificates

• Honors, awards, and fellowships

• Professional organization memberships and offices held

• Extracurricular activities/leadership

• Advanced computer application programs

• Financial, communication, computer, writing, and foreign language skills

Any of the following can become a separate category if your background warrants:

Try to limit this to 1-2 sections

Page 16: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

EXAMPLE:

ADDITIONAL SKILLS AND AFFILIATIONS• Comprehensive written and verbal communication skills• Highly organized and ability to balance multiple tasks simultaneously• Ability to establish working relationships with clients; provide support and

guidance. • Responsible for answering multi-phone line, designed and maintained an

electronic filing system.• Outstanding Senior Award• Member of Phi Kappa Phi Honor Society• Languages: Fluent in French and English

Page 17: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

SAMPLE:CHRONOLOGICAL RESUME

Rose Mantle 123 City Drive ● Oakland, ME 12345 ● (555) 555-5555

[email protected] ● linkedin.com/in/rmantle

PROFESSIONAL HIGHLIGHTS

• Bachelor’s Degree in Sociology, May 2016 • Three years of experience recruiting and training in a fast paced work environment • Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro. • Strong background in research and analysis developed through work and course experiences • Highly organized and ability to balance multiple tasks simultaneously • Self-motivated and organized professional with a strong attention to detail.

EDUCATION University of Southern Maine Portland, ME May 2016

Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean’s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and

Perspectives; Social Movements PROFESSIONAL EXPERIENCE Non-Profit Location December 2015 – April 2016 Intern

• Improved volunteer recruitment strategies and systems by 15% • Recruited and trained 20 volunteers to assist in the day to day operations • Identified and implemented enrichment activities to incentivize attendance • Planned and held kick off and mid-summer celebration events for participating youth

Retail Store Location August 2012- December 2015 Sales Associate

• Developed and managed customer relations to maximize service satisfaction • Operated cash register, averaging 82 daily transactions • Knowledge of store merchandise, and responsible for selling in store credit cards • Ensured prompt, efficient service with a high level of accuracy, received top ratings during past

3 years

ADDITIONAL SKILLS AND AFFILIATIONS • Comprehensive written and verbal communication skills • Highly organized and ability to balance multiple tasks simultaneously • Ability to establish working relationships with clients; provide support and guidance • Responsible for answering multi-phone line, designed and maintained an electronic filing

system • Outstanding Senior Award • Member of Phi Kappa Phi Honor Society • Languages: Fluent in French and English

• Format for consistency & readability

• Focus on what you did in the job, NOT what your job was –there is a difference

• Use key words from the job description in your resume

• Fonts to avoid: Times New Roman & Arial

Page 18: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

SAMPLE:FUNCTIONAL RESUME

• Format for consistency & readability

• Focus on what you did in the job, NOT what your job was –there is a difference

• Use key words from the job description in your resume

• Fonts to avoid: Times New Roman & Arial

Rose Mantle 123 City Drive ● Oakland, ME 12345 ● (555) 555-5555

[email protected] ● linkedin.com/in/rmantle

PROFESSIONAL HIGHLIGHTS

• Bachelor’s Degree in Sociology, May 2016 • Three years of experience recruiting and training in a fast paced work environment • Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro • Strong background in research and analysis developed through work and course experiences • Highly organized and ability to balance multiple tasks simultaneously • Self-motivated and organized professional with a strong attention to detail

EDUCATION University of Southern Maine Portland, ME May 2016

Bachelor of Arts: Sociology Minor: History

Major GPA: 3.9 Overall GPA: 3.8

Honors and Awards: Dean’s List 2011-2015

Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and Perspectives; Social Movements

PROFESSIONAL EXPERIENCE

Leadership

• Recruited and trained 20 volunteers to assist in day to day operations

• Identified and implemented enrichment activities to incentivize attendance

• Planned and held kick off and mid-summer celebration events for participating youth

• Improved volunteer recruitment strategies and systems by 15%

Sales

• Operated cash register, averaging 82 daily transactions

• Knowledge of store merchandise, and responsible for selling in store credit cards

Communication

• Ensured prompt, efficient service with a high level of accuracy, received top ratings during all 3 years in the store

• Developed and managed customer relations to maximize service satisfaction

Experience

Non-profit |Intern | December 2015 – April 2016

Retail Store | Sales Associate | August 2012- December 2015

ADDITIONAL SKILLS AND AFFILIATIONS

• Comprehensive written and verbal communication skills • Highly organized and ability to balance multiple tasks simultaneously • Ability to establish working relationships with clients; provide support and guidance • Responsible for answering multi-phone line, designed and maintained an electronic filing system • Outstanding Senior Award • Member of Phi Kappa Phi Honor Society • Languages: Fluent in French and English

Page 19: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

SAMPLE:HYBRID RESUME

• Format for consistency & readability

• Focus on what you did in the job, NOT what your job was –there is a difference

• Use key words from the job description in your resume

• Fonts to avoid: Times New Roman & Arial

Rose Mantle

123 City Drive ● Oakland, ME 12345 ● (555) 555-5555 [email protected] ● linkedin.com/in/rmantle

PROFESSIONAL HIGHLIGHTS

• Bachelor’s Degree in Sociology, May 2016 • Three years of experience recruiting and training in a fast paced work environment • Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro • Strong background in research and analysis developed through work and course experiences • Highly organized and ability to balance multiple tasks simultaneously • Self-motivated and organized professional with a strong attention to detail

EDUCATION University of Southern Maine Portland, ME May 2016

Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean’s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and

Perspectives; Social Movements PROFESSIONAL EXPERIENCE

Leadership

• Recruited and trained 20 volunteers to assist in day to day operations • Identified and implemented enrichment activities to incentivize attendance • Planned and held kick off and mid-summer celebration events for participating youth • Improved volunteer recruitment strategies and systems by 15%

Communication

• Ensured prompt, efficient service with a high level of accuracy, received top ratings during past 3 years

• Developed and managed customer relations to maximize service satisfaction

Retail Store Location August 2012- December 2015

Sales Associate

• Operated cash register, averaging 82 daily transactions

• Knowledge of store merchandise, and responsible for selling in store credit cards

ADDITIONAL SKILLS AND AFFILIATIONS

• Comprehensive written and verbal communication skills • Highly organized and ability to balance multiple tasks simultaneously • Ability to establish working relationships with clients; provide support and guidance • Responsible for answering multi-phone line, designed and maintained an electronic filing

system • Outstanding Senior Award • Member of Phi Kappa Phi Honor Society

Page 20: Contact Information Professional Highlights Education … · 2017-06-09 · Non-Profit Location December 2015 –April 2016 Intern •Improved volunteer recruitment strategies and

NEED MORE HELP?

Visit Community Engagement & Career Development

Office

100 Payson Smith HallPortland Campus (207) 228.8091

[email protected]

Visit us online: usm.maine.edu/cecd