compliance training: personal specials – special …...cash or a gift card as part of décor or...

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Personal Specials (Special Considerations) Scentsy Standards — Chapter 3, Section 2: Personal specials Personal specials (including discounts, giveaways and other special considerations) may be used as incentives or rewards for Customers and Hosts. You may advertise personal specials only via one-to-one communications in person, email, direct or private message, telephone or direct mail. What are special considerations? Advertising publicly includes, but is not limited to, the following: • Free shipping • Host-Exclusive Starter Kit offers • Mystery Host offers • Non-Scentsy products • Personalized Bundle & Save options • Presentation, decoration, and gift wrapping What is public advertising? Examples of public advertising include, but are not limited to, the following: • Social media — including private, closed, or secret pages • Newspapers, magazines, or online classifieds • Signs or banners at events • Google Forms where the link is shared publicly Recognizing the value of our Scentsy Standards Raising our Standards For questions or additional information: • Email the compliance team at [email protected]. • Submit a ticket in your Workstation. • Call us at 877-855-0617 and ask to speak with the Compliance team. US-EN Take a look at the following examples and learn how to promote your personal specials without crossing the line.

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Page 1: Compliance Training: Personal Specials – Special …...cash or a gift card as part of décor or presentation. FOR PERSONAL SPECIALS You may include non-Scentsy items for decoration

Personal Specials (Special Considerations)

Scentsy Standards — Chapter 3, Section 2:

Personal specialsPersonal specials (including discounts, giveaways and other special considerations) may be used as incentives or rewards for Customers and Hosts. You may advertise personal specials only via one-to-one communications in person, email, direct or private message, telephone or direct mail.

What are special considerations? Advertising publicly includes, but is not limited to, the following:• Free shipping• Host-Exclusive Starter Kit offers• Mystery Host offers• Non-Scentsy products• Personalized Bundle & Save options• Presentation, decoration, and gift wrapping

What is public advertising? Examples of public advertising include, but are not limited to, the following: • Social media — including private, closed, or secret pages• Newspapers, magazines, or online classifieds• Signs or banners at events• Google Forms where the link is shared publicly

Recognizing the value of our

Scentsy Standards

RaisingourStandards

For questions or additional information:• Email the compliance team at [email protected].• Submit a ticket in your Workstation.• Call us at 877-855-0617 and ask to speak with the Compliance team.

US-EN

Take a look at the following examples and learn how topromote your personal specials without crossing the line.

Page 2: Compliance Training: Personal Specials – Special …...cash or a gift card as part of décor or presentation. FOR PERSONAL SPECIALS You may include non-Scentsy items for decoration

You may not advertise an already qualifying party that will give customers free shipping.

FOR PERSONAL SPECIALS

You may advertise that your customers can get free shipping with a qualifying party if you explain how to achieve a qualifying party or suggest they

contact you for more details.

FOR PERSONAL SPECIALS

Page 3: Compliance Training: Personal Specials – Special …...cash or a gift card as part of décor or presentation. FOR PERSONAL SPECIALS You may include non-Scentsy items for decoration

You may not advertise the party’s current total amount or other special considerations, such as

dividing up the Host Rewards or requiring a potential Host to place an order to be eligible.

FOR PERSONAL SPECIALS

You may advertise the opportunity for someone to be your mystery Host by having them contact

you if they are interested.

FOR PERSONAL SPECIALS

Page 4: Compliance Training: Personal Specials – Special …...cash or a gift card as part of décor or presentation. FOR PERSONAL SPECIALS You may include non-Scentsy items for decoration

You may not list the kit for a price that is higher or lower than corporate pricing. You may not list a

price that is discounted due to Host Rewards available on an existing or potential party.

(The U.S. Host-Exclusive Starter Kit costs $59 USD.)

FOR PERSONAL SPECIALS

You may advertise that you have Host Rewards available that can be used toward a Host-Exclusive

Starter Kit for those who want to join Scentsy.

FOR PERSONAL SPECIALS

Page 5: Compliance Training: Personal Specials – Special …...cash or a gift card as part of décor or presentation. FOR PERSONAL SPECIALS You may include non-Scentsy items for decoration

You may not advertise a discounted price by creating a Bundle & Save option that does not exist. (Scentsy does not offer 3 or 9 bars for the

prices noted.)

FOR PERSONAL SPECIALS

You may advertise corporate promotions or specials as your own.

FOR PERSONAL SPECIALS

Page 6: Compliance Training: Personal Specials – Special …...cash or a gift card as part of décor or presentation. FOR PERSONAL SPECIALS You may include non-Scentsy items for decoration

You may not advertise your personalized bundle with non-Scentsy products that exceed 10% of the retail

value of the Scentsy products displayed. Non-Scentsy products cannot include competing product or items

from other direct selling companies.

FOR PERSONAL SPECIALS

You may advertise the contents of your personalized bundle. If you choose to include pricing and

contents, the price must match corporate pricing. (Corporate pricing for the products displayed = $51.)

FOR PERSONAL SPECIALS

Page 7: Compliance Training: Personal Specials – Special …...cash or a gift card as part of décor or presentation. FOR PERSONAL SPECIALS You may include non-Scentsy items for decoration

You may not advertise non-Scentsy items that are valued at more than 10% of the retail value of the

Scentsy products in your offering. You may not use cash or a gift card as part of décor or presentation.

FOR PERSONAL SPECIALS

You may include non-Scentsy items for decoration and presentation, as long as their value does not

exceed 10% of the full retail value of Scentsy products and they do not include competing products or items

from other direct selling companies.

FOR PERSONAL SPECIALS