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Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney at Maryland Crime Victims’ Resource Center, Inc. (MCVRC) and Shirley E. Haas Victims’ Rights Compliance Officer

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Page 1: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Compliance of Crime Victims’ Legal Rights

Your Duty to Crime Victims: Know the Right, Do the Right

Presented by:Bridgette Harwood, Esq.

Staff Attorney at Maryland Crime Victims’ Resource Center, Inc. (MCVRC)

and Shirley E. Haas

Victims’ Rights Compliance OfficerGovernor’s Office of Crime Control & Prevention

Page 2: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

PERFORMANCE OBJECTIVES1. Examine why it is important for officers to

respond to trauma victims with sensitivity.2. Identify crimes that result in trauma to victims.3. Explain how trauma affects the brain and

behavior.4. Review legal obligations to victims of crimes.5. Discuss the benefits to law enforcement for

assisting victims.6. Demonstrate proper methods to comply with

established mandates.

Page 3: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

The Trauma Aspect

Page 4: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

4 Corners of Trauma Activity

1. Write down the name of a very close loved one (i.e. parent, spouse, child, friend).

2. Write down your favorite activity.3. Write down your favorite place.4. Write down a dark secret (may use a

symbol).

Page 5: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Square 1

Page 6: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Square 2

Page 7: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Square 3

Page 8: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Square 4

Page 9: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

A Victim is…• Someone’s spouse• Someone’s son or daughter• Someone’s sister or brother • Someone’s parent• Someone’s friend

The Reality

Page 10: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Why This Matters

• Building a rapport with the victim/witness makes your job and prosecution easier

• Evidence Collection

• Testimony

Page 11: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Trauma 101

Page 12: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Trauma 101• Threatening or dangerous experience• Helplessness and lack of control• Determined by the response to the event

not the event itself• Defined by the experience of the survivor

• Reoccurring traumatic experiences can lead to Post Traumatic Stress Disorder (PTSD)

Page 13: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

What Causes Trauma?• Military experience• Surviving natural disasters• Serious accidents

Crimes?• Any crime• Trauma is a subjective determination

Page 14: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Trauma Effects on the Brain*

• Two Phases

1.The Initial Crisis2.Long-term Stress Reaction

*As Defined by the National Organization for Victim Assistance

Page 15: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

The Crisis Reaction: Phase 1• Normal state of equilibrium• Occasional Stressors• Trauma disrupts the range of equilibrium

(puzzle example)–Acute–Chronic–Developmental

Page 16: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Physical Reactions?

• Increase in heart rate• Hyperventilation, perspiration and

physical agitation• Heightened sensory perception• Regurgitation or urination

Page 17: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Emotional Reactions• Parallels the Physical Response• Shock, disbelief and/or denial

Most Common Responses?

• Fear• Anger

Page 18: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Trauma and the Brain

• The Limbic System

1.Emotions 2.Memories

Page 19: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney
Page 20: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Frontal Lobe Cortex

• Stores Memories• Involved in the logic process

Page 21: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

The Amygdala• Designed for protection• Operates like a pass fail exam• Is incapable of logic• Unconscious; Activates the Automatic

Nervous System• Determines the best response to a threat• Is an automatic response to danger and

not a conscious choice

Page 22: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

The Hippocampus• Associated with learning and memory• Stores traumatic memories differently• Unconscious response to templates of

danger• Only requires 10 to 20% of overlap• Signals danger to the amygdala which

activates the flight, fight or freezeExamples

Page 23: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Over-generalized Signals of Danger

• Better for Survival• Emotionally can disrupt life

• Trauma victims will be more vulnerable to make false associations which interpret danger in an environment where none exist

Page 24: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Severe Trauma and Memory• Decreased size of hippocampus• Hard time recalling the trauma• But recall the physical and emotional

feelings associated with the trauma• Physiologically not able to simply ignore

emotions in order to increase logical thinking

• Think of it as a broken leg

Page 25: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Long-Term Reaction: Phase 2• Requires an experience that causes a

traumatic response• Requires the distressing event persistently

be re-experienced–Actual–Imagined (as a result of common

triggers)

Page 26: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Common Triggers

• Identification of the assailant• Sensing something similar to an awareness

during the trauma• News of the actual or similar events• Proximity to “life events”• Hearings, trials, appeals, critical phases in

the proceedings

Page 27: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Responses to Triggers• Symbols of the event revert survivors back

to the response they exerted at the event

• Avoidance of stimuli associated with the event

• Avoidance of situations that cause recollection

Page 28: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Why does this make your job harder?

• Survivors often have an inability to recall important aspects of the event• Common to forget certain aspects• Unawareness of behaviors during and

after the event• Substance Abuse is a form of dissociation

and avoidance• Victims can’t put the crime into a timeline

Page 29: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

The Legal Aspect

Page 30: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Critical Needs of Crime Victims

• Information and Access to Services and the Criminal Justice System

• A Voice• Justice

Page 31: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Safety and Support

• Protection from perpetrators and assistance in avoiding re-victimization

• Assistance to enable participation in justice system processes and repair of harm

Page 32: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Information and Access

• Concise and useful information about criminal justice system processes and victim services

• Opportunity to participate in justice system

• Access services (i.e. shelter, financial assistance, etc.)

Page 33: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Voice

• Opportunities to speak out on specific case processing issues

Page 34: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Justice

• Receive support necessary to heal from victimization

• Holding perpetrators accountable for criminal action

Page 35: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Who is a Crime Victim: Legal Definitions

• “A person who suffers actual or threatened physical, emotional, or financial harm as a direct result of a crime or delinquent act. (Criminal Procedure Article 11-104(A)(2)

• If the person is deceased, the victims’ rights apply to victim representatives, and other family member's), spouse or guardian. (Criminal Procedure Article 11-401)

Page 36: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Responsibilities of Law Enforcement Personnel

Know the Right, Do the Right!

Video

Page 37: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Maryland ConstitutionDeclaration of Rights

Article 47(a)

A victim of a crime shall be treated with dignity, respect and sensitivity during all

phases of the criminal justice process.

Page 38: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Notification

• On first contact provide a copy of Crime Victims & Witnesses: Your Rights & Services brochure to the victims (MD Annotated Code Criminal Procedure Article § 11-104(b)).

• Provide written information on financial assistance (violent crimes) (MD Annotated Code, Criminal Procedure Article ).

Page 39: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Health, Safety and ProtectionDomestic Violence Victims

• Provide victims of domestic violence (dv) written information on dv programs (Family Law Article § 4-503(a)(a)).

• On written request, provide victim a copy of report (Family Law Article § 4-503.1).

• Provide written notice of right to file criminal charges (Family Law Article § 4-503(a)(2)).

Page 40: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Health, Safety, Protection andPrivacy

• Notify victim of protection available • On request of the victim, be protected from

harm or threats through cooperation with law enforcement *(MD Annotated Code, Criminal Procedure Article §11-1002).

• Upon request of victim may withhold address/phone number before trial (MD Annotated Code, Criminal Procedure Article §11-205).

Page 41: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Health, Safety and ProtectionSexual Assault Victims

• Offer transportation to nearest designated SAFE medical facility (MD Annotated Code, Criminal Procedure Article §11-924).

• Victims may use an ID number for evidence collection without having to give a name or file a police report. (Title 10 Dept. of Health and Mental Hygiene, Subtitle 12, Chapter 3: Eff. 12-29-08).

Page 42: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Reporting Identity Theft

• Must take a report of identity theft regardless of where the crime occurred; and

• Provide copy of report to victim (MD Annotated Code, Criminal Law Article §8-304).

Page 43: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Information to Provide• Notify of crisis intervention, counseling support services

(MD Annotated Code, Criminal Procedure Article, § 11-1002(b)(2)).

• Inform of Criminal Injuries Compensation (Criminal Procedure Article, § 11-807).• Inform of Victim/Witness Protection (MD Annotated Code, Criminal Procedure Article § 11-

1002(b)(4)).• Inform of arrest/closure of case (MD Annotated Code, Criminal Procedure Article §11-

1002(b)(8)&(C)).

Page 44: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Why It Matters

Victims who are treated with sensitivity and respect are more likely to cooperate in the investigation of crimes. A victim who is comfortable with law enforcement can increase the likelihood that perpetrators are arrested and successfully prosecuted.1

1 International Chiefs of Police. 21st Century Strategy for Enhancing Law Enforcement Response to Victims. November 12, 2008.

Page 45: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

What’s In It for Me?• Increased victim cooperation in investigations• Potential for increased case clearance rates• Greater opportunity for successful

prosecution/conviction• Better perception of community safety• Potential for improved crime reporting• Improved morale and job satisfaction• Right thing to do• Fulfills legal obligations under Maryland law

Page 46: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

PERFORMANCE OBJECTIVES1. Examined why it is important for officers to

respond to trauma victims with sensitivity.2. Identified crimes that result in trauma to victims.3. Explained how trauma effects the brain and

behavior.4. Reviewed legal obligations to victims of crimes.5. Discussed the benefits to law enforcement for

assisting victims.6. Demonstrated proper methods to comply with

established mandates.

Page 47: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Negative Experiences• The detective wasn’t nice. She acted like it was my

fault. She said she didn’t want to talk to me anymore because she thought I was lying to her.

• In sexual assault cases, there’s still a lot of victim-blaming by the police - they will ask about whether the victim has been drinking, taking drugs, if she’s a prostitute - all kinds of other issues besides the crime. They don’t do this with crimes like robbery.

• I have never seen a police officer provide victims with the information they are meant to give them about their rights, services, and compensation.

Page 48: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Positive Experiences• I called the police about a year ago and they were very

compassionate and helped get my kids to my mom’s house. They gave them stuffed animals to calm them down!

• The police were very helpful and gave me a pamphlet about victim rights. Their demeanor (they were both male officers) was appropriate and they were concerned and followed up.

• The detective was very kind. I remember he said, “I recommend that you...” but he gave me the choice. He was so wonderful, so gentle - calm and soft spoken. He stayed with me through everything. When asked, at the hospital, if I wanted a victim advocate, I felt I didn’t need one.

Page 49: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Final Thought

“It takes tremendous discipline to control the influence, the power you

have over other people’s lives.”Clint Eastwood

Page 50: Compliance of Crime Victims’ Legal Rights Your Duty to Crime Victims: Know the Right, Do the Right Presented by: Bridgette Harwood, Esq. Staff Attorney

Contact Information

Bridgette Harwood

Staff Attorney at Maryland Crime Victims’

Resource Center, Inc.mdcrimevictims.org

[email protected]

Shirley Haas

Victims’ Rights Compliance Officer

Governor’s Office of Crime Control & Prevention

[email protected]