comparative analysis of job stress in it, hospitality and banking sector with use of questionnaires
TRANSCRIPT
Comparative Analysis of Job Stress in Different Sectors
Sectors Surveyed
• IT Sector- HCL Ltd
• Hospitality Sector – ITCSonar Bangla
• Banking Sector – SBI Bank
Research Methodology
• Data Collection
Primary Data- Respondents were surveyed throughquestionnaire
Secondary Data -Books and websites were referred
• Sample Size -30 respondents were approached
• Techniques Used- Table and bar diagram
Clarity of Work
0
5
10
15
20
25
Never Seldom Sometimes Often Always
IT Sector
HospitalitySector
Bankingsector
Interpretation – From theabove data we can identify thatemployees of IT and HospitalitySectors are fully clear with theobjective of their work but onthe other hand employees ofbank are not so clear with theirobjectives.
Decide when to take a Break
Interpretation – It has beenobserved that employees ofIT sector have morefreedom in taking breaks forrefreshment or any otherpurposes than employees ofother two sectors.
0
2
4
6
8
10
12
14
16
18
IT Sector
Hospitality Sector
Banking sector
Has suffered personal harassment in form of unkind words or behaviour
Interpretation – Employees ofHospitality and IT sector havemore suffered from unkindwords and behaviour.
0
2
4
6
8
10
12
14
16
IT Sector
Hospitality Sector
Banking sector
Gets help from colleagues during difficulty
Interpretation – Employees ofhospitality are more helpful ascompared to employees ofother two sectors.
0
2
4
6
8
10
12
14
16
18
IT Sector
Hospitality Sector
Banking sector
Gets supportive feedback for completing tasks
Interpretation – IT and Hospitalityemployees are always givenfeedback for their work butemployees of banking rarely get it
0
2
4
6
8
10
12
14
16
IT Sector
Hospitality Sector
Banking sector
Neglects some tasks due to much pressure
Interpretation – IT andHospitality sectoremployees have morepressure and more work sothey neglect some tasks
0
2
4
6
8
10
12
14
16
IT Sector
Hospitality Sector
Banking sector
Faced Friction or Anger among colleagues
Interpretation – IT sectoremployees sometimes feelsanger or friction amongcolleagues
0
2
4
6
8
10
12
IT Sector
Hospitality Sector
Banking sector
Sometimes have to work for long Hours
Interpretation – Hospitalityemployees mostly have to doovertime for their job
0
2
4
6
8
10
12
14
IT Sector
Hospitality Sector
Banking sector
Have to work very fast
Interpretation – IT &Hospitality employeeshave to work really fast ascompared to otherbanking sector employees
0
2
4
6
8
10
12
14
16
18
IT Sector
Hospitality Sector
Banking sector
Rely on line manager to help them out with a work problem
Interpretation – Linemanagers of hospitalitysector are more helpful thanIT and Banking sectorcompanies
0
2
4
6
8
10
12
14
16
18
StronglyDisagree
Disagree Neutral Agree StronglyAgree
IT Sector
Hospitality Sector
Banking sector
Can question managers about change at work
Interpretation – Employees ofalmost no sector can questionmanager on their change ofwork but Hospitality sectorhave more bureaucraticenvironment
0
2
4
6
8
10
12
14
16
StronglyDisagree
Disagree Neutral Agree StronglyAgree
IT Sector
Hospitality Sector
Banking sector
Can talk to line manager about something that has upset or annoyed them about work
Interpretation – Employeesof hospitality sector caneasily approach the linemanagers for things thatupset them
0
2
4
6
8
10
12
14
Strongly DisagreeDisagree Neutral Agree Strongly Agree
IT Sector
Hospitality Sector
Banking sector
Flexible work time
Interpretation – Worktiming of Hospitality andBanking sector are moreflexible than IT sectorcompanies
0
2
4
6
8
10
12
14
16
StronglyDisagree
Disagree Neutral Agree StronglyAgree
IT Sector
Hospitality Sector
Banking sector
When changes are made at work, it is clear how they will work out in practice
Interpretation – Employees ofhospitality sector are informedwhen change is done in theirwork but in IT sector changesare not clear.
0
2
4
6
8
10
12
14
StronglyDisagree
Disagree Neutral Agree StronglyAgree
IT Sector
Hospitality Sector
Banking sector
Relaxation Techniques
Meditation Breathe Deeply Tune In to Your Body Laugh Out Loud Yoga Massage Music and art therapy
ConclusionIT Sector
Employees under this sector are always underphysical as well as mental stress, since they have tomeet their objectives in time
Hospitality Sector
Employees are very much under pressure, theyhave to work for long hours, they face frictionamong employees
Banking Sector
Compared to other two sectors banking employeesare less, since they do not have any clear objectives
References
Moninger, M.2015. 10 Relaxation Techniques That Zap Stress Fast.
www.webmd.com [online] Available from : http://www.webmd.com/balance/guide/blissing-out-10-relaxation-techniques-reduce-stress-spot [Accessed on 8 February 2015]
Staff, M.2015. Relaxation techniques. www.mayoclinic.org [online] Available from : http://www.mayoclinic.org/healthy-living/stress-management/in-depth/relaxation-technique/art-20045368[Accessed on 8 February 2015]
NIH Public Access.2013. Work Stress and Well-being in the Hotel Industry. www.ncbi.nlm.nih.gov [online] Available from : http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3686125/[Accessed on 8 February 2015]
Thank You