COMMUNITY PROGRESS COUNCIL ANNUAL REPORT

2013-2014

TABLE OF CONTENTS

Vision & Values

Mission

From the President

Our Leaders

Programs

Jessica’s Success

Who We Serve

Finances

Support Us

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People helping people, since 1965In 1964, President Lyndon B. Johnson declared a war on poverty. Out of this initiative, communities nationwide created agencies that empower individuals to rise above poverty and become self-sufficient.

Community Progress Council has helped hundreds of thousands of people in York County live more self-sufficient lives since its inception on April 8, 1965. We firmly believe that local issues are best solved by the local people who know the problems. Our job is to provide the opportunities, resources and skills so individuals can become productive, involved citizens.

OUR VALUES

In carrying out our mission, we will:

• Prepare for the future

• Exhibit professionalism

• Commit to ongoing learning

• Promote relationship-based interactions; and

• Leverage the power of partnership

These values are reflected in the way we work with each other, our program participants and the broader community.

OUR VISION

All people in York County live free of poverty.

OUR MISSION

Community Progress Council, York County’s community action agency, empowers individuals and families to move toward self-sufficiency and advocates for change to promote community growth.

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At Community Progress Council, the 2013-2014 year provided many opportunities to review our past successes and look forward to the future. Our board of directors and staff dedicated themselves to assessing the organization’s performance and developing a strategic plan that would guide us into the next 50 years.

In preparation for strategic planning, the agency implemented an extensive self-assessment and scan of the environment. We turned to experts in the community to help us evaluate our use of existing resources, our ability to communicate and impact our region, and our capacity for future growth. Community Progress Council would like to thank the many individuals and organizations who provided support during the self-assessment process.

The strategic plan indicated that Community Progress Council needed to focus on building its organizational strength to realize a higher level of operational excellence and mission impact. As a result, the strategic plan for 2014-2017 incorporates three broad strategies for improvement.

A PLAN FOR GROWTH

• Reinforce the organizational foundation by revising and reaffirming the agency’s vision, mission and values. Community Progress Council is also clarifying the meaning of “self-sufficiency” so every staff member understands his/her role in helping our agency achieve its mission and program participants understand how the organization will partner with them to accomplish their personal goals.

• Investigate, define and pilot new approaches to service delivery that will improve client outcomes. The new service delivery model will be client-centered and relationship-based, and focus on the integration and coordination of services to participants.

• Build leadership and secure resources to fund and support the new service delivery model and permanent change initiatives.

While we were planning for growth and developing our capacity to deliver on our mission, we continued to take steps to improve. As Community Progress Council approaches the next fiscal year, I am eager to work with our staff and board of directors to continually strengthen the agency and impact our community by delivering high-quality programs and advocating for change that promotes growth.

Thank you,

Robin K. RohrbaughPresident and CEO

• Co-located emergency services and WIC in Red Lion at the Senior Center

• Finalized plans to co-locate the Hanover Community Center, WIC and case management in Hanover at New Hope Ministries’ new facility

• Undertook significant technology and telephone upgrades

• Enrolled six staff in training to become certified strengths-based family workers

2013-2014 IMPROVEMENTS

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Robin K. Rohrbaugh President and CEO

Susan Attig Planner/Operations Manager

Katie Davis Community Centers and Work Ready Director

Molly Diehl Pre-K Counts Education Manager

Debra Goodling-Kime Chief Financial Officer

Missy Gosnell Case Management, Rental Assistance and York Homebuyer Assistance Program Director

Nancy Green Human Resources Director

Deb Myers Foster Grandparent Program Director

Sue Yohe Early Head Start/Head Start Director

KEY LEADERSHIP

Thank you to our volunteer committees for their hard work and dedication in helping Community Progress Council reach our 2013-2014 goals.

We also thank our volunteers who assisted us in developing our strategic plan moving forward:

Beth Loucks, Betsy Keefer, Bruce Johnson, Carolyn Warman,David Pittman, Jennifer Englerth, Jody Keller, Joseph Downing,Mandy Arnold, Mary C. Meisenhelter, Mary Dolheimer, Scott Dolmetsch, Shilvosky Buffaloe, Susan Moore andSuzanne McConkey.

José D. Colón-Bones Housing Authority of the City of York

Carol Cook Red Land Community Action Program

Dr. Harriet Darling Head Start and Early Childhood Professional

Shaleeta Washington Chair

Edquina Washington Vice Chair

Cathy Ash School District of the City of York

Kate Downes Catholic Charities Representing 28th Senatorial District

Eve Gardner Healthy York Network, WellSpan Health

Teresa Gregory York Traditions Bank

Loma Martin James Black Ministers’ Association

CLASS A – LOW INCOME REPRESENTATIVES

BOARD LEADERSHIP

CLASS B – ELECTED OFFICIALS OR THEIR REPRESENTATIVES

CLASS C – COMMUNITY REPRESENTATION

Jennifer Jackson Head Start of York County

Keri Linsey-Renfro Head Start of York County

Marie Rohleder Olde Towne East

Tammy Ravier Secretary

Dr. Jennifer Engler York College of Pennsylvania Representing York County Commissioners

Henry Nixon York City Council

Michael Key Complete Construction and Maintenance, Inc.

Tammy Ravier Columbia Gas of Pennsylvania

Joyce Santiago York Area Development Corporation

Pastor Anthony Sease Black Ministers’ Association

Curtis Tribue South Central Workforce Investment Board and PA CareerLink

Davina Trout Treasurer

Robert Reilly 4th Congressional District

Edquina Washington Office of the Mayor of York

Davina Trout CPA

Shaleeta Washington York County Bar Association

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Community Progress Council offers a series of integrated programs for individuals and families across York County.

Through community partnerships, resources and assistance, programs aim to assess and address the problems that lead to poverty. By meeting the basic and long-term needs of low- to moderate-income households, our services embody our vision that all people in York County live free of poverty.

Funding for Community Progress Council programs is provided in part by the following:

• Pennsylvania Department of Human Services

• School District of the City of York

• U.S. Department of Health and Human Services

• United Way of York County

• City of York

• Corporation for National and Community Service

• Pennsylvania Department of Community and Economic Development

• Pennsylvania Department of Education

• Pennsylvania Department of Health

OUR PROGRAMS HOUSING ASSISTANCE

Housing CounselingThe Housing Counseling program provides Homebuyer Education Workshops to educate prospective homebuyers on fair housing, being a homeowner and the process to become a homeowner. It also offers individualized, one-on-one counseling.

160 Roosevelt Ave. P: 717-845-7176Suite 300, Third Floor P: 1-800-892-5441York, PA 17401

Rental AssistanceRental Assistance helps provide emergency housing to prevent homelessness. Individuals may apply for financial assistance to pay a security deposit, a first month’s rent or delinquent rent.

160 Roosevelt Ave. P: 717-771-5110Suite 300, Third Floor P: 1-877-736-8670York, PA 17401 F: 717-855-2154

York Homebuyer AssistanceThe York Homebuyer Assistance program may assist a first-time homebuyer with funds toward a down payment and closing costs. Qualified individuals can receive up to $5,000 (York County) or up to 8 percent of the sales price (York City), not to exceed $7,000.

160 Roosevelt Ave. P: 717-845-7176Suite 300, Third Floor P: 1-800-892-5441York, PA 17401

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EARLY CHILDHOOD EDUCATION

Early Head StartEarly Head Start provides opportunities to pregnant women and families with children up to 3 years old. Our home- and center-based services — including family engagement, nutrition, safety, mental health and education — support the physical, social, emotional, cognitive and language development of each child while empowering positive parent-child relationships.

339 E. Cottage Place P: 717-668-8482York, PA 17403 F: 717-668-8521

Foster GrandparentsA subsidized volunteer program, the Foster Grandparent Program provides opportunities for older adults to build positive relationships with children based on sharing, communication and trust. Adults 55 years and older who meet federal income guidelines are assigned to schools and Head Start centers throughout the county.

226 E. College Ave. P: 717-846-4600York, PA 17403

Head Start of York CountyHead Start of York County offers comprehensive services to income-eligible pre-school children and their families throughout York County: nutrition, education and health, including vision, hearing and dental screenings. The program also serves children with disabilities and engages family advocates who work with parents to enrich their participation and help them understand their child’s development.

226 E. College Ave. P: 717-846-4600York, PA 17403 F: 717-848-3054

Pre-K CountsUnder a cooperative partnership with the School District of the City of York, Pre-K Counts provides free pre-school to 4-year-old children who live in York City and whose family income falls within 300 percent of the federal poverty income guidelines.

York City School District P: 717-845-3571,31 N. Pershing Ave. ext. 4035York, PA 17401

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Community CentersLocated throughout York County in partnership with various social service agencies, Community Centers offer a support system for families in crisis through emergency services including basic needs, food distribution, energy assistance and agency referrals.

Community Center Locations:

Delta Community CenterMason-Dixon Community Services5 Pendyrus St., Delta, PA 17314P: 717-456-5559

Hanover Community Progress Council219 York St., Suite 1, Hanover, PA 17331P: 717-632-9191

Lewisberry Community CenterRed Land Community Action Program308 Market St., Lewisberry, PA 17339P: 717-938-4621

Noell Community Center (York City)Community Progress Council226 E. College Ave., York, PA 17403P: 717-846-4600

Red Lion Community CenterRed Lion Community Progress CouncilAt the Red Lion Senior Center50 Gotham Place, Red Lion, PA 17356P: 717-417-3354

Women, Infants and Children (WIC)WIC provides supplemental foods and nutrition education for pregnant and breast-feeding women, mothers who have given birth within the past 6 months and children up to 5 years old. Eligibility for WIC is based on income, residency and medical/dietary-based conditions.

130 W. Market St. P: 717-843-7942York, PA 17401 F: 717-843-9560

EMERGENCY SERVICES (Continued)

NUTRITION & EMERGENCY SERVICES

CASE MANAGEMENT

Case ManagementCase Management offers strategic help to individuals who face multiple challenges. A liaison helps to design and implement a set of customized steps to move the individual toward self-sufficiency over an extended period of time.

160 Roosevelt Ave. P: 717-845-7176Suite 300, Third Floor P: 1-800-892-5441York, PA 17401 F: 717-846-9892

Work ReadyWork Ready empowers individuals to engage in education, skills training and job-readiness preparation while addressing existing barriers to employment. Clients not ready for employment may participate in community service, work experience or education activities.

226 E. College Ave. P: 717-846-4600York, PA 17403 F: 717-846-5884

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As a result of the support of the agency, Jessica was hired as an assistant teacher in a Head Start classroom in York County. She now uses the training she received through Community Progress Council to empower other families on their journeys toward self-sufficiency every day.

The support provided by Community Progress Council empowered Jessica to build the skills necessary to care for her family and contribute to her community.

A first-time mother struggling with her rent, Jessica first came to Community Progress Council with a need for comprehensive assistance. Her situation neared the critical point as she found herself unable to meet her individual needs and those of her family.

She looked to the agency for assistance across programs. Education and assistance through the Women, Infants and Children program empowered Jessica to provide the nutrients her children needed to grow healthy and strong.

Early Head Start provided her youngest child with a strong start in education through in-home visits once a week that addressed his physical, social, emotional, cognitive and language development.

Head Start of York County continued that work to prepare Jessica’s child for success in a school environment by introducing him to a classroom setting that provided opportunities to interact with others and build social skills.

At the same time, Rental Assistance helped Jessica financially to get back on her feet and ensure stable housing for her family. Through these integrated service offerings, Community Progress Council encouraged Jessica to set specific goals for herself and identify small steps to accomplish these goals that would help her move toward self-sufficiency. Through the parent involvement aspect of Head Start, Jessica was able to seek meaningful work, a search buoyed by guidance she received on writing an appropriate resume.

JESSICA’S SUCCESS

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Individuals who obtained emergency food assistance

Individuals who obtained energy assistance

Individuals who obtained and/or maintained safe and affordable housing

Volunteer hours contributed by community members and participants

School locations where Foster Grandparents worked with children to enhance learning

5,339

7,074

3,754

12,195

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WHO WE SERVECommunity Progress Council provides comprehensive, integrated services that offer resources and support for individuals and families to move toward self-sufficiency.

We work with low- to moderate-income people of all ages in York County to examine their current situations and determine how our programs best align with their needs.

Our services do not stop at emergency assistance, but rather create a bridge from crisis to self-sufficiency. By moving beyond stopgaps, our programs provide stability and structure to empower individuals to rise above poverty, identify long-term goals and move themselves toward independence from external assistance.

CLIENTS SERVED IN 2013-2014

BY THE NUMBERS

7,146

8,022

1,843

1,374

1,495

251

60

278

*Numbers shown may represent a duplicated count.10

15

1,495

42

665

514

Individuals who purchased a home

Children enrolled in Early Childhood Education programs

Early Childhood Education classrooms across York County

Men who participated in specially designed Men of Head Start activities

Individuals who obtained skills and competencies required for employment

Support & Revenue 2014Grant and Contract RevenueContributionsOther IncomeIn-Kind ContributionsTOTAL

Functional Expenses 2014Program & Related ServicesSupporting Services: Management and GeneralTOTALChanges in Unrestricted Net AssetsUnrestricted Net Assets Beginning End

Support & Revenue 2013Grant and Contract RevenueContributionsOther IncomeIn-Kind ContributionsTOTAL

Functional Expenses 2013Program & Related ServicesSupporting Services: Management and GeneralTOTALChanges in Unrestricted Net AssetsUnrestricted Net Assets Beginning End

$10,157,138

$9,950 $177,135 $322,517

$10,666,740

$9,772,018

$807,931

$10,579,949

$86,791

$1,036,726 $1,123,517

$10,781,637 $18,334

$229,799 $338,183

$11,367,953

$10,813,131

$679,016 $11,492,147

(124,194)

$1,160,920 $1,036,726

FINANCES

*Years ended June 30. 11

As a nonprofit organization serving individuals and families throughout York County, Community Progress Council relies on your support to continue its mission every day.

Your donation could help a single mother improve her health and the health of her child through the WIC program and Early Head Start and Head Start of York County, or assist an individual in meeting his basic needs for housing and heat this month. Every contribution furthers our work as York County’s community action agency.

You can make a difference.Thank you to the generous sponsors of our annual meeting, held in June 2015: WellSpan Health, Glatfelter Insurance Group and SF&Company.

HOW TO DONATEDonate online via our secure PayPal form at yorkcpc.org.

You may also mail your donation to:

Attention: Christine Chew, Executive Assistant Community Progress Council, Inc.226 E. College Ave.York, PA 17403

For more information about Community Progress Council, our programs and how you can support our work throughout York County, visit us at yorkcpc.org.

THANK YOU FOR YOUR SUPPORT.