community benefit report - pih health · 2015. 3. 8. · 2. community benefit report. fiscal year...
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COMMUNITY Benefit Report
Together, We Grow a Healthier Community.
Fiscal Year 2013-2014
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Community Benefit ReportFISCAL YEAR 2013–2014
This annual report provides detailed information for the following:
Office of Statewide Health Planning & Development (OSHPD)
This report is submitted to OSHPD in fulfillment of the State of California’s community benefit law, Senate Bill 697 (SB 697),
which was signed into law in 1994 in response to increasing interest regarding contributions made by nonprofit hospitals
to the communities they serve. SB 697 defines community benefit as “a hospital’s activities that are intended to address
community needs and priorities primarily through disease prevention and improvement of health status.”
Internal Revenue Service (IRS)
Beginning in 2009, nonprofit hospitals were also required to file Schedule H as part of their IRS Form 990 tax filing, which reports a hospital’s benefit to the community through free or discounted care, health research, subsidized services and community health improvement activities. This annual report informs PIH Health’s Schedule H document.
Our Community
This report also serves to inform our community, particularly those individuals and organizations with a shared interest
in PIH Health’s mission, of PIH Health’s initiatives aimed at improving the overall health of the communities we serve.
We invite you to contact us at any time to share comments and questions or request additional information regarding
the community benefit programs described in this annual report.
Respectfully submitted,
Vanessa IvieDirector, Community Benefit Development562.698.0811 Ext. [email protected]
To view the full Community Benefit Annual Report, please visit PIHHealth.org/CBAnnualReport
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We are proud to be the communities’ health and wellness partner.
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PIH Health began over 50 years ago by the community, for the community when volunteer founders walked
door-to-door collecting donations to establish a local hospital for Whittier and the surrounding communities.
Today, PIH Health is a regional nonprofit healthcare delivery network that serves more than 2.1 million residents in
Los Angeles and Orange Counties, as well as the San Gabriel Valley region. Our fully integrated network is comprised of
PIH Health Hospital - Whittier and PIH Health Hospital - Downey, multiple outpatient medical offices, a multi-specialty
medical group, home health and hospice care, and heart, cancer, stroke, women’s health and emergency services.
Investment in community benefit programs is an integral part of PIH Health’s charitable mission, and we are a
proud partner in our communities’ health and wellness. The following pages of this report describe how we
dedicate assets to charitable purposes, including financial assistance programs and community-based initiatives
to improve overall health and well-being, regardless of health or economic status. In addition, we are committed to
our strong network of partnerships and collaborations, which have ensured effective and sustainable community
health improvement efforts.
As PIH Health continues to advance as an integrated delivery system, we will continue to deliver on our promise to
meet the health needs of the communities we serve.
Sincerely,
Kenton Woods
Chair, PIH Health Board of Directors
Committed to Improving the Health of Our Communities.
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Table of ContentsChapter One
}Executive Summary 7
Chapter Two
} Profile of Our Communities 13
Chapter Three
} Community Benefit Plan 17
Chapter Four
} Investing in the Health of Our Communities 21
Appendices
} Appendix A: Community Benefit Oversight Committee
} Appendix B: Key Community Partners
} Appendix C: About PIH Health
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CHAPTER ONE
Executive Summary
We provide high-quality healthcare without discrimination, and contribute to the health and well-being of our communities in an ethical, safe and fiscally prudent manner in recognition of our charitable purpose.
PIH HEALTH MISSION
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$7.2 million Charity Care (Financial Assistance)
$46.1 million Unreimbursed Costs of Public Health Insurance Programs (i.e., Medi-Cal)
$16 millionOther Community Benefit Services
$69.4 millionTotal Community Benefit Investment
8.8% of Enterprise Expenses
PIH HEALTH ENTERPRISE Fiscal Year 2013-2014
Total Community Benefit Investment
All community benefit expenses are based upon actual costs, not charges.
Our Community Benefit InvestmentFINANCIAL SUMMARY – FISCAL YEAR 2013-2014
PIH Health’s nonprofit healthcare delivery network is comprised of two hospitals, a medical group and other entities that contribute to the organization’s total community benefit investment.
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PIH Health Hospital - Downey | Fiscal Year 2013-2014
The following pages detail the community benefit investment by entity, according to Internal Revenue Service-recognized community benefit categories.
PIH Health Hospital - Whittier | Fiscal Year 2013-2014
Unreimbursed Costs of Public HealthInsurance Programs (i.e., Medi-Cal)
$18,265,598 26,711 Persons Served13% of Organization Expenses
Charity Care (Financial Assistance)$301,899 490 Persons Served0.2% of Organization Expenses
Community Benefit Operations$24,445 50 Persons Served
Cash & In-Kind Contributions$1,852 360 Persons Served
Subsidized Health Services$235,660 498 Persons Served
Health Professions Education$1,447,428 2,315 Persons Served
Community Health Improvement Services$1,035,665 2,654 Persons Served
$21,312,54715.1% of Organization Expenses
Unreimbursed Costs of Public HealthInsurance Programs (i.e., Medi-Cal)
$26,869,901 34,080 Persons Served5.4% of Organization Expenses
Charity Care (Financial Assistance)$6,637,124 4,062 Persons Served
1.3% of Organization Expenses
Community Benefit Operations$394,021 122 Persons Served
Cash & In-Kind Contributions$623,288 1,215 Persons Served
Research$159,092 42 Persons Served
Subsidized Health Services$3,998,199 16,567 Persons Served
Health Professions Education$2,880,399 624 Persons Served
Community-Building Activities$45,560 24 Persons Served
Community HealthImprovement Services
$4,339,300 58,800 Persons Served
$45,946,8849.3% of Organization Expenses
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OTHER PIH HEALTH ENTITIES
• InterHealth Corporation - $7,028• PIH Health Foundation - $16,207• S. Mark Taper Foundation A Day Away Adult Day Healthcare Center - $374,390
The combined community benefit of these entities totals $397,625
PIH Health Physicians (PHP) | Fiscal Year 2013-2014
To view the full Community Benefit Annual Report, please visit PIHHealth.org/CBAnnualReport
Unreimbursed Costs of Public HealthInsurance Programs (i.e., Medi-Cal)
$984,267 2,146 Persons Served0.7% of Organization Expenses
Charity Care (Financial Assistance)$273,279 996 Persons Served0.2% of Organization Expenses
Community Benefit Operations$2,800
Cash & In-Kind Contributions$785
Subsidized Health Services$401,649 4,539 Persons Served
Health Professions Education$394,305 46 Persons Served
Community Health Improvement Services$38,952 1,426 Persons Served
$2,096,0371.4% of Organization Expenses
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Some of the results of our community benefit investment during Fiscal Year 2013-2014 are noted below, organized by IRS-recognized community benefit categories. Further examples are detailed in Chapter Four of this report.
Cash & In-Kind Contributions• Upon hospital discharge, PIH Health provided 116 at-risk individuals with in-kind durable medical equipment or
services such as skilled nursing or mental healthcare.
• Nearly $115,000 in cash donations were given to 37 organizations to address identified health needs.
Charity Care• Over $7.2 million in charity was provided to 5,548 individuals. PIH Health offers a generous charity care program
so that free or discounted care is accessible to those lacking insurance or financial resources to pay for needed
healthcare services.
Community Health Improvement Services• Over 21,000 community members were reached through a variety of health education programs offered on a variety
of topics (childbirth preparation, nutrition, prevention and management of cancer, heart disease and diabetes).
• Over 2,100 students, teachers and staff were reached by the Healthy Los Nietos school-based wellness program.
• Care Force One Mobile Health Services visited 312 schools, parks and community sites accommodating over
3,360 patient visits and meeting the needs of low-income and underserved individuals with free or low-cost
healthcare services.
• 388 individuals received basic and preventative healthcare through PIH Health’s Health & Wellness Center at
Whittier First Day, a local homeless shelter.
• The Diabetes Education Center provided education, support and follow-up services to accommodate over 2,190
visits, with diabetes self-management participants reducing blood sugar concentrations by an average of 20%.
• Over 600 were insured via PIH Health contracted agencies specializing in Medi-Cal and other publicly funded
low-cost health insurance programs.
Health Professions Education• Mentorship, preceptorship and training opportunities were provided to over 2,900 student nurses, physician
residents and others studying to become healthcare professionals.
Research• Five different types of cancer clinical trials were offered by PIH Health with 32 individuals participating.
Subsidized Health Services• The High-Risk Infant Follow-Up Clinic ensures families have access to specialized care to meet their child’s
developmental needs, with approximately 100 children served each year.
• PIH Health Hospice Homes ensure access to quality, compassionate end-of-life care, regardless of ability to pay,
with approximately 200 patients each year.
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PIH Health Service AreaPIH Health is a regional nonprofit healthcare delivery network that serves more than 2.1 million residents in Los Angeles
and Orange Counties, as well as the San Gabriel Valley region.
PIH Health’s primary and secondary service areas are determined through review of hospital discharge data for both
PIH Health Hospital - Downey and PIH Health Hospital - Whittier. Approximately 78% of discharges come from
24 cities/communities, which define our primary service area.
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Whittier
Fullerton
Brea
La Habra
La Habra Heights
La Mirada
East La Mirada
Hacienda Heights
La PuenteWalnut
Diamond Bar
Lynwood
South Gate
Commerce
Bell
Maywood
Cudahy
Huntington ParkRowland Heights
Chino Hills
South Whittier
Norwalk
Santa Fe Springs
Cerritos
ArtesiaBuena Park
Bellflower
Downey
Paramount
Bell Gardens
Pico Rivera
Montebello
Vernon
Los Angeles
Monterey Park
South El Monte
West Covina
Pomona
Chino
Corona
Compton
Lakewood
Yorba Linda
DOWNEY
WHITTIER
Primary Service AreaSecondary Service Area
PIH Health Service Area Map
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CHAPTER TWO
Profile of Our Communities PIH Health conducts a Community Health Needs Assessment (CHNA) every three years as part of our ongoing efforts
to serve our communities and fulfill our charitable mission. A CHNA is conducted by both PIH Health Hospital - Whittier
and PIH Health Hospital - Downey for their respective primary service area cities. Below is the comprehensive list of
PIH Health’s primary service area cities, which are determined through hospital discharge data.
Artesia (90701)
Bell (90201)
Bellflower (90706)
Bell Gardens (90201, 90202)
Cerritos (90703)
Commerce (90040)
Compton (90221)
Cudahy (90201)
Downey (90240-90242)
Hacienda Heights (91745)
Huntington Park (90255)
La Habra (90631)
La Habra Heights (90631)
La Mirada (90638-90639)
Lynwood (90262)
Maywood (90270)
Montebello (90640)
Norwalk (90650)
Paramount (90273)
Pico Rivera (90660)
Santa Fe Springs (90670)
South Gate (90280)
South Los Angeles (90001)
Whittier (90601-90606)
Each CHNA includes a wide variety of information and data indicators related to the health and well-being of these
communities. CHNA topics covered include:
Demographic Profile
Social Determinants of Health
General Healthcare Access
Maternal and Infant Health
Oral Health
Mental Health
Health Behaviors
Weight Status, Nutrition and Physical Activity
Chronic Diseases
Leading Causes of Death
Community Perspectives Gathered from Focus Groups and Interviews
To view the full Community Health Needs Assessment, please visit PIHHealth.org/CHNA
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Our Primary Service AreaThe following pages highlight statistics related to demographics and social determinants of health for the PIH Health primary service area.
Hispanic/Latino
White
Asian
Black/African American
Multiple Races/Other
American Community Survey, 2008-2012
POPULATION BY RACE/ETHNICITY
73.5%
12.0%
8.6%
4.2% 1.7%
TOTAL POPULATIONCensus, 2010
Children and Youth (Ages 0-17)
Adults (18-39)
Adults (Ages 40-64)
Older Adults (Ages 65+)American Community Survey, 2008-2012
POPULATION BY AGE GROUP
28.4% 9.8%32.9% 28.9%
1,406,152
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53.5%
8.0%Whittier,
90603 29.4%Primary Service
Area
Maywood
Primary Service Area
Lowest Linguistic Isolation - Whittier, 90603
Highest Linguistic Isolation - Maywood
American Community Survey, 2008-2012
LINGUISTIC ISOLATION BY ZIP CODELinguistic isolation data represents the population over age 5 who speak English "less than very well."
53.5%
8.0%Whittier,
90603 29.4%Primary Service
Area
Maywood
Primary Service Area
Lowest Linguistic Isolation - Whittier, 90603
Highest Linguistic Isolation - Maywood
American Community Survey, 2008-2012
LINGUISTIC ISOLATION BY ZIP CODELinguistic isolation data represents the population over age 5 who speak English "less than very well."
30.6%
16.7%
17.1%
5.7%
Primary Service Area
Los Angeles (LA) County
Lowest Poverty - Whittier, 90603
Highest Poverty - Los Angeles, 90001American Community Survey, 2008-2012
POVERTYBelow 100% of Federal Poverty Level
Primary Service Area
LA County
Los Angeles, 90001
Whittier, 90603
30.6%
16.7%
17.1%
5.7%
Primary Service Area
Los Angeles (LA) County
Lowest Poverty - Whittier, 90603
Highest Poverty - Los Angeles, 90001American Community Survey, 2008-2012
POVERTYBelow 100% of Federal Poverty Level
Primary Service Area
LA County
Los Angeles, 90001
Whittier, 90603
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In support of our charitable mission, PIH Health places great emphasis on identifying and addressing our communities’ significant health needs in the most meaningful and effective ways possible.
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CHAPTER THREE
Community Benefit PlanCommunity Health Improvement Plan (Implementation Strategy)
PIH Health conducted a Community Health Needs Assessment (CHNA) for both PIH Health Hospital - Whittier and
PIH Health Hospital - Downey, revealing the significant health needs facing primary service area communities. As part
of its prioritization process, PIH Health convened community benefit staff, enterprise leadership and its Community
Benefit Oversight Committee (CBOC) to evaluate community need and alignment with organizational strategies.
As a result, the below areas of focus and strategies were selected and a Community Health Improvement Plan
(Implementation Strategy) was developed to address significant health needs through 2016.
}The measured impact for many of these initiatives can be found at PIHHealth.org/Community
}The methods to solicit community input and the process for prioritization of significant health needs are
detailed in our hospitals’ 2014 - 2016 Community Health Improvement Plans, which can be found at
PIHHealth.org/CHNA
AREAS OF FOCUS OUR STRATEGIES
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Community Benefit Strategic Plan
The Community Benefit Department maintains a strategic plan, which outlines actions that ensure successful
implementation of PIH Health’s Community Health Improvement Plan and other important community benefit
initiatives. This Plan is summarized below and organized by three community benefit “Pillars of Success.”
Pillar of Success One: Community Benefit Oversight Committee (CBOC)
Strategy Highlights
• With the addition of PIH Health Hospital - Downey during Fiscal Year 2013-2014, the CBOC will spend the coming
year building relationships in the new service area and identifying community stakeholders to represent the
expanded community on the CBOC.
• Ongoing education will be provided to CBOC members on various PIH Health programs and services, as well as
the organization’s overall strategic direction.
• CBOC members will be actively engaged as champions of PIH Health’s community health improvement efforts in
their various professional and social networks.
Pillar of Success Two: Community Benefit Mandates
The Community Benefit Department ensures successful fulfillment and continual enhancement of community benefit mandates (noted below) in accordance with state and federal requirements, working closely with the CBOC and
hospital leadership.
Strategy Highlights
• Annual Community Benefit Report
- Beginning Fiscal Year 2013-2014, one community benefit report will be produced for the entire enterprise,
representing both PIH Health hospitals, the physician medical group and additional entities’ contributions to
community health improvement.
• Community Health Needs Assessment
- Emphasis will be placed on presenting trends in the collected data to PIH Health leadership to inform business
planning and community health improvement strategies.
• IRS Form 990, Schedule H
- As IRS requirements continue to evolve, the department will adjust community benefit reporting processes as
needed and educate others on changes.
• Community Health Improvement Plan (Implementation Strategy)
- Focus efforts of the internal Community Health Improvement Team meetings to ensure coordination between
hospital campuses on Implementation Strategy progress.
- Provide PIH Health leadership with analysis of program outcome data related to significant community health
needs to assist in organizational business planning.
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Pillar of Success Three: Focus Areas and Demonstration of Impact
The development of a Community Health Improvement Plan, including adoption of areas of focus for community
health improvement, are integral to ensuring initiatives are responsive to community needs. As noted earlier in this
chapter, the following areas of focus were determined based on recent CHNAs for both PIH Health Hospital - Whittier
and PIH Health Hospital - Downey:
• Preventative Screenings and Immunizations
• Childhood Obesity
• Diabetes & Heart Disease
• Health Insurance Coverage
Strategy Highlights
• Identify impactful and visually appealing ways to demonstrate impact of focus area initiatives.
• Ensure alignment of cash donations to community based organizations with significant health needs.
• Message PIH Health’s focus areas through presentations aimed at coordinating community-wide efforts and
improving outcomes over time.
• Promote linkages with identified areas of focus as staff plans for new or enhanced programming.
• Encourage implementation of evidence-based practices.
• Monitor and evaluate the impact of the initiatives identified in the Community Health Improvement Plan which,
ultimately provide vital information for the CBOC, hospital leadership and the Board of Directors regarding
program impact and the return on investment of charitable resources by:
- Continuing to refine and improve measurement techniques.
- Supporting the establishment of objectives and data tracking processes, tying with Healthy People 2020
objectives when feasible.
- Producing and sharing quarterly reports of each program’s progress on established objectives.
- Developing evaluation tools for PIH Health Hospital - Downey community health improvement programming.
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CHAPTER FOUR
Investing in the Health of Our CommunitiesThe following pages describe PIH Health’s comprehensive community benefit programs and services, which strive to ensure the overall health of our communities.
Information is organized according to Internal Revenue Service-recognized community benefit categories for the following PIH Health entities:
• PIH Health Hospital - Downey
• PIH Health Hospital - Whittier
• PIH Health Physicians
See Appendix C for a description of each PIH Health entity.
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PIH Health offers a generous Financial Assistance Program, providing charity care to those with family income(s) at or
below 400% of Federal Poverty Level guidelines.
PIH Health Hospital - Downey $301,899 490 served
PIH Health Hospital - Whittier $6,637,124 4,062 served
PIH Health Physicians $273,279 996 served
CHARITY CARE (Financial Assistance)
$7,212,302 5,548 served Financial Assistance, also known as charity care, is defined as free or discounted health services provided to individuals who cannot afford to pay and who meet the eligibility criteria of the organization’s financial assistance policy. Financial assistance is reported in terms of costs, not charges, and does not include bad debt.
PIH Health realized a net loss associated with healthcare provided to those insured through government-sponsored,
means-tested health programs, such as Medi-Cal, California’s Medicaid program.
PIH Health Hospital - Downey $18,265,598 26,711 served
PIH Health Hospital - Whittier $26,869,901 34,080 served
PIH Health Physicians $984,267 2,146 served
UNREIMBURSED COSTS OF PUBLIC HEALTH INSURANCE PROGRAMS
$46,119,766 62,937 served Public health insurance programs are those which are means-tested and intended to provide health insurance coverage for low-income individuals. The unreimbursed costs of caring for those insured through these programs are recognized as a community benefit expense and results from a facility receiving payments that are less than the cost of caring for public program beneficiaries. This payment shortfall is not the same as a contractual allowance, which is the full difference between charges and government programs.
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COMMUNITY COLLABORATIVES“ PIH Health is proud to be a part of local community collaboratives because they provide the opportunity for likeminded organizations to work collectively to impact the health of our community at a very grassroots level and actually move the needle on significant health needs.” — James R. West, PIH Health President and CEO
Activate Whittier is a community collaborative comprised of local organizations and community residents working in
partnership to build a healthy, active Whittier. Activate Whittier engages in strategic initiatives with local schools,
organizations and markets to make the healthy choice, the easy choice. Learn more at ActivateWhittier.org
“ Two years ago I went to an informative series of workshops entitled ‘Change Starts with Me’ taught by Activate Whittier. Currently, I form part of the group of Residents in Action that works in conjunction with Activate Whittier in the community store labeling program, Healthy Picks. The objective of this program is to help the consumers make healthy decisions for their families by highlighting the foods that meet state nutritional guidelines for children and are recommended for consumption.” — Whittier Resident and member of Residents in Action
This community collaborative champions a Healthy Los Nietos community, developed in response to rising rates
of childhood obesity. This program is a partnership between PIH Health’s Family Medicine Residency Program and
Community Health Education departments, the Los Nietos School District, City of Santa Fe Springs, Los Angeles County
Department of Public Health, as well as local residents and community-based organizations.
“ Healthy Los Nietos has empowered my family and me to make actual change and learn the true value of living a healthy lifestyle. It has also strengthened our sense of community and motivated us to seek services previously unavailable to us.” — Healthy Los Nietos Promotoras de Salud in Action President
The Stay Healthy Downey community collaborative focuses on overall health and nutrition through partnerships with
key community stakeholders in the City of Downey. The collaborative’s work strives to create a sustainable approach to
wellness that will positively impact current and future generations. Learn more at Downeyca.org
COMMUNITY HEALTH IMPROVEMENT SERVICES
$5,413,917 62,880 served Defined as community health improvement activities, which extend beyond patient care activities (usually subsidized by the healthcare organization and do not generate patient care bills, although may involve a nominal fee).
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“ I think a lot of people with diabetes don’t consider that they need to be reading labels. If all diabetics tried to learn something new, we could all live better lives. I’m now in control of my condition instead on my condition controlling me.” – Participant, Better Choices, Better Health® a Chronic Disease Self-Management Program
Care Force One
PIH Health Hospital - Whittier (covering PIH Health service area)
Care Force One, PIH Health’s mobile health unit, provides basic and preventative healthcare services to individuals
and families in over 50 community, park and school sites in PIH Health’s primary service area.
Community EducationPIH Health Hospital - Downey, PIH Health Hospital - Whittier, PIH Health Physicians
PIH Health offers free community health education on various topics pertaining to diabetes, heart health and
prevention topics. Ongoing weight management and smoking cessation classes are also offered.
Community Information and Referral SupportPIH Health Hospital - Downey, PIH Health Hospital - Whittier, PIH Health Physicians
PIH Health provides information and referral resources to link the community to healthcare and social
service resources.
Enrollment AssistancePIH Health Hospital - Downey, PIH Health Hospital - Whittier
PIH Health contracts with agencies specializing in health insurance enrollment, including Medi-Cal enrollment,
in an effort to ensure that all those eligible to obtain health insurance do obtain coverage and have access to care.
Health & Wellness Center at Whittier First DayPIH Health Hospital - Whittier
The Health & Wellness Center is a successful collaboration between Whittier First Day, a six-month emergency transitional
shelter, and PIH Health. Located onsite at Whittier First Day, Health & Wellness Center services meet the healthcare needs
of First Day residents, as well as those in the community who are chronically homeless or at-risk for homelessness.
Light Rail Transit CoalitionPIH Health Hospital - Whittier
PIH Health participated in a community coalition to bring light rail transit to the service area, seeing this as an
opportunity to increase access to healthcare and provide much-needed public transportation.
Preventative Health Programs and ScreeningsPIH Health Hospital - Downey, PIH Health Hospital - Whittier, PIH Health Physicians
PIH Health offers a variety of health education programs that focus on addressing the identified health needs in
our community, such as obesity, diabetes and heart disease. PIH Health also provides a variety of free or low-cost
screenings and immunizations to uninsured or under-served populations in the community. These include flu vaccination
clinics, sports physicals, and skin cancer screenings.
COMMUNITY HEALTH IMPROVEMENT SERVICES, CONTINUED:
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Support GroupsPIH Health Hospital - Downey, PIH Health Hospital - Whittier
PIH Health hosts several support groups that are open to the community and provide emotional support and
education for individuals faced with a variety of health-related challenges.
Transportation ResourcesPIH Health Hospital - Whittier
Free shuttle transportation is provided to discharged patients who do not have an alternative form of transportation, those
who need to return to the hospital for follow-up visits, medical treatment or to pick up medications. Taxi vouchers are
also provided for patients who do not have access to transportation to and from the hospital.
COMMUNITY HEALTH IMPROVEMENT SERVICES, CONTINUED:
For more information on PIH Health’s community health improvement programs, please visit PIHHealth.org/Community
“ The Health and Wellness Center staff have been treating me for my asthmatic condition. My breathing is very difficult to live with. The staff helped me apply for Medi-Cal. Today I was able to obtain a primary doctor. I would like to thank Whittier First Day and the Health & Wellness Center staff for all they have done for me.” – Health & Wellness Center Patient
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HEALTH PROFESSIONS EDUCATION
$4,722,132 2,985 served This category includes educational programs for physicians, nurses and other health professionals when education is necessary or required by state law, accrediting body or health profession society.
Family Medicine Residency ProgramPIH Health Hospital - Downey, PIH Health Hospital - Whittier
As an accredited continuing medical education provider, PIH Health’s Family Medicine Residency Programs offer
educational opportunities for resident physicians that include rotations in primary care as well as specialty care.
PIH Health Hospital - Whittier also offers a Tropical Medicine Program, a Palliative Care and a Chronic Disease
Management Program as well as community and school based educational opportunities aimed at improving
community health. PIH Health Hospital - Downey resident physicians are providers at a Federally Qualified Health
Center, in partnership with JWCH Institute, Inc., to serve uninsured and under-insured individuals in the Downey area.
Paramedic Base Station TrainingPIH Health Hospital - Whittier
PIH Health provides continuing education for staff and personnel who work with PIH Health’s Paramedic Base
Station, as required by the Los Angeles County Emergency Medical Services Agency. Those in attendance include
County Fire Department personnel, Mobile Intensive Care Nurses and Emergency Medical Technicians.
Student Education: Internship, Externship, Preceptorship & Mentoring ProgramsPIH Health Hospital - Downey, PIH Health Hospital - Whittier, PIH Health Physicians
PIH Health supports the development of the next generation of healthcare providers through educating and
mentoring students from several local schools and colleges in both clinical and administrative settings in areas such
as: medical assisting, nursing, social work, radiology, and respiratory and physical therapy.
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SUBSIDIZED HEALTH SERVICES
$4,635,508 21,604 served Subsidized services are clinical programs, which are provided despite a financial loss so significant that negative margins remain after removing the effects of financial assistance, bad debt and Medi-Cal shortfalls. Nevertheless, the service is provided because it meets an identified community need and, if no longer offered, would either be unavailable in the area or fall to the responsibility of government or another nonprofit organization to provide.
Diabetes Education CenterPIH Health Hospital - Whittier
The Diabetes Education Center offers free education programs, screenings and healthy living resources to anyone in
the community looking for help with managing their diabetes and living a healthy lifestyle.
Emergency Department and Specialty ServicesPIH Health Hospital - Downey, PIH Health Hospital - Whittier
PIH Health’s Emergency Departments (ED) located at the Whittier and Downey campuses are some of the busiest in
Los Angeles County, experiencing 76,661 and 55,524 visits during FY 2013-2014 respectively. Both are Emergency
Department Approved for Pediatrics (EDAP) receiving facilities. PIH Health also sustains a contract with an on-call
physician panel so that eligible patients, regardless of health insurance status, are assured access to specialty care
appropriate to their needs, including mental health services.
PIH Health Hospital - Whittier’s ED is designated as the area’s STEMI (Heart Attack) receiving center and an award-winning
Acute Stroke Center. The ED also features the area’s paramedic base station, providing both the equipment and resources
so that paramedics have critical access to local hospital-based emergency services.
High-Risk Infant Follow-Up ClinicPIH Health Hospital - Whittier
A California Children’s Services (CCS) approved Special Care Center that provides developmental follow-up for
high-risk infants and focuses on their optimum health and development.
Hospitalist ProgramPIH Health Hospital - Whittier
PIH Health’s Hospitalists ensure availability of the highest quality care to all patients, many of whom are uninsured or
underinsured. Pediatric and Adult Hospitalists are on-site 24 hours every day, managing care, coordinating hospital
services, consulting with specialists and communicating with the patient’s primary care physician when applicable.
PIH Health Home Health Care and Hospice PIH Health Hospital - Whittier
PIH Health Home Health services are available to the community and provided by highly-skilled staff in a wide variety
of non-clinical settings, which will include the patient’s home, board and care or assisted living homes. A significant
amount of total charity care dollars are associated with PIH Health’s Home Health and Hospice programs.
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RESEARCH
$159,092 42 served Research that may be reported as community benefit includes clinical and community health research as well as studies on healthcare delivery that are generalizable and shared with the public.
Support of Community Based OrganizationsPIH Health Hospital - Downey, PIH Health Hospital - Whittier, PIH Health Physicians
PIH Health makes financial contributions in support of local non-for-profit organizations, with emphasis on services
and programs that address the identified health needs of our communities. In addition, PIH Health frequently donates
equipment and supplies, as well as use of conference facilities.
PIH Health Hospital - Whittier provides dedicated office space for the American Cancer Society, enhancing community
access to cancer support resources, as well as private clinical space, supplies, and medications for the area’s Sexual
Assault Response Team (SART) site, providing access to a forensic nurse specialist. In addition, PIH Health Hospital -
Whittier continues to support its Family Medicine Residency Program’s Tropical Medicine track, with physicians traveling
to impoverished countries to provide care and medications.
PIH Health Hospital - Downey and JWCH Institute, Inc. have partnered to open a Federally Qualified Health Center to
serve uninsured and under-insured individuals in the Downey area. PIH Health Hospital - Downey has subsidized clinic
lease and renovation costs and Physician Residents serve as the clinic’s healthcare providers.
Purchased Services for At-Risk PatientsPIH Health Hospital - Whittier
As many uninsured and underinsured patients lack vital support needed in order to return home, PIH Health provides
in-kind items such as durable medical equipment. Upon hospital discharge, physical, occupational, or speech
therapies are also provided as needed, along with skilled nursing, mental healthcare services and charity medications.
Staff Service on Community Health-Related Boards/Committees PIH Health Hospital - Whittier
Designated staff dedicate time to serving on boards or committees, such as the Los Angeles Breastfeeding Collaborative.
CASH & IN-KIND CONTRIBUTIONS
$625,925 1,575 served This category includes funds and in-kind services donated by PIH Health to community organizations or to the community-at-large for a community benefit purpose.
PIH Health Clinical Trials ProgramPIH Health Hospital - Whittier
PIH Health has been offering clinical trials and research studies aimed at improving health and cancer care since 2001.
Clinical trials offered include breast, colon, kidney and lung cancers, as well as leukemia.
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COMMUNITY–BUILDING ACTIVITIES
$45,560 24 served Community–building activities improve the community’s health and safety by addressing the root causes of health problems, such as poverty, homelessness and environmental hazards. Costs for these activities include cash and in-kind donations and expenses for the development of a variety of community building programs and partnerships.
Community Benefit OperationsPIH Health Hospital - Downey, PIH Health Hospital - Whittier, PIH Health Physicians
The Community Benefit Department serves as the liaison for PIH Health’s Community Benefit Oversight Committee and
is charged with overseeing the development and advancement of PIH Health’s Community Health Improvement Plan,
measurement of program outcomes, reporting of hospital community benefit activities, conducting the hospital’s community
health needs assessment and establishment of valuable linkages with community partners. Additional departments throughout
the organization support the reporting of community benefit and their time is captured within this category as well.
COMMUNITY BENEFIT OPERATIONS
$421,266 172 served Community benefit operations include costs associated with assigned staff and community health needs and/or assets assessment as well as other costs associated with community benefit strategy and operations.
Coalition BuildingPIH Health Hospital - Whittier
PIH Health works with a variety of community stakeholders to enhance the collective capacity for improving community
health. PIH Health mobilizes assets and invests resources through a variety of community building activities designed to
address identified needs. This effort – in part – contributed to Whittier being named as a finalist in the National Civic League’s
prestigious All-America City award.
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Leadership JournalThe following pages describe the creative and innovative ways we strive to improve the overall health of the communities we serve.
While these programs and activities are not reported as community benefit, they are still very telling of the community-minded culture of PIH Health.
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Enterprise LeadershipDisaster Preparedness/Disaster Resource Center/Emergency Preparedness
PIH Health Hospital - Whittier is one of 13 Los Angeles County designated Disaster Resource Centers (DRC's)
established by the County to ensure that the community has access to resources, such as ventilators,
pharmaceuticals, medical/surgical supplies, large tent shelters and, most importantly, the highly-skilled staff needed
to respond to a large-scale disaster or other public health emergency. The hospital participates in planning meetings
and community-wide drills in order to fine-tune preparations and strengthen working relationships among key
responders through role playing disaster scenarios. As a DRC, PIH Health’s Whittier campus is the umbrella hospital
for 10 other local hospital facilities including PIH Health Hospital - Downey. In fact, toward the end of FY 13-14, the
emergency preparedness efforts for the Whittier campus became a shared service for the entire PIH Health integrated
delivery system (IDS). One of the first IDS-wide comprehensive emergency preparedness efforts was to assess
and execute an Ebola Preparedness Plan aligned with recommendations from the Centers for Disease Control and
Prevention.
Environmental & Recycling Projects
PIH Health is progressively “thinking green,” reflecting our commitment to minimizing impact on the environment and
protecting our communities’ health. A PIH Health Green Team is leading an environmental revolution, implementing
a growing number of recycling opportunities on campus, which are projected to reduce trash going to the landfill
by 40%. PIH Health has also continued to participate in a methane gas project with the City of Whittier, whereby
methane gas that was previously flared off at the local dump is converted into electricity and steam and used by
the hospital, helping to minimize harmful environmental waste.
In July 2014, PIH Health Hospital - Whittier also replaced high wattage light fixtures with LED fixtures, saving an
amount of energy equivalent to taking 21 cars off the street and eliminating over 3 million pounds of greenhouse
gases from the environment over the next 10 years.
Healthy Living – Healthy Giving Philanthropic Effort
PIH Health Foundation’s Healthy Living – Healthy Giving philanthropic effort raises funds in support of PIH Health to
ensure the health and well-being of our communities for years to come through supporting programs that directly
impact the community, including PIH health’s community benefit programs. Healthy Living – Healthy Giving is an
opportunity for everyone to play a role in the overall health of their friends, family, neighbors and everyone who lives,
works, learns and plays in our community. Gifts – big, small and all – will support PIH Health’s work to provide access
to quality healthcare, screenings, preventative care, prevention-focused education and other important initiatives.
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Department LeadershipReach Out and Read Program
With the goal of advocating for early literacy for every child in the community, PIH Health Physicians’ Department
of Pediatrics has partnered with Reach Out and Read, an evidence-based initiative that promotes early literacy and
school readiness. Upon each regular check-up from the age of six months to five years-old, physicians give pediatric
patients a free brand new children’s book and bookmark and discuss with parents the importance of reading aloud.
This past year, three PIH Health Pediatric offices distributed 6,396 new books to patients.
Emergency Clothing for At-Risk Patients
Patients who are unable to return home in the same clothes in which they arrived to the hospital receive clothing from
PIH Health’s Emergency Clothes Bank with clothes donated by PIH Health employees or purchased through PIH
Health Foundation funds.
Every 15 Minutes Program
PIH Health joined the California Highway Patrol, Whittier Police Department, Santa Fe Springs Fire-Rescue, Los
Angeles Coroner and local organizations and businesses to hold an Every 15 Minutes Program at Whittier’s Pioneer
High School. The program simulated a fatal crash scene and rescue to create awareness of the potentially dangerous
consequences of driving under the influence of drugs or alcohol.
Eyeglass Recycling for Lions Club
The PIH Health Eye Care Center staff helps support the Whittier Lions Club by collecting used eyeglasses. The Eye
Care Center collects approximately 20 pairs of eyeglasses each month to donate to the Lions Club, which in turn
sponsors optical missions to distribute the donated eyeglasses to needy people throughout the world.
Meals on Wheels Food Preparation
PIH Health partners with Meals on Wheels (MOW), which is a nonprofit, volunteer-driven organization dedicated to
providing home-delivered meals to those unable to prepare or obtain meals on their own. During FY 2013-2014, PIH
Health prepared daily meals for approximately 95 Whittier MOW clients and 45 Downey MOW clients, which were
then delivered to individuals’ homes by MOW volunteers. While the operating expenses of this service are subsidized
by MOW, PIH Health assumed the start-up capital expenses related to equipment purchases.
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Staff and Volunteer LeadershipPIH Health Volunteer Contributions
Some 1,232 PIH Health volunteers collectively contributed 111,717 hours of service, translating into $2,473,414 in
savings for the organization.
Disaster Relief Efforts and Medical Missions
Deep Dudeja MD, Chair of the PIH Health Ophthalmology Department went on a medical mission to a pediatric camp
in India, providing vision screenings to nearly 100 impoverished youth and conducting over 20 surgeries for patients
with identified eye conditions. This mission was done in conjunction with the SEE International organization. Dr. Dudeja
also served locally by providing free glaucoma screenings to seniors in Chino Hills and surrounding communities in
collaboration with the Lions Club.
Dr. Yong Park, a PIH Health Radiologist, assisted with a medical mission to Nepal providing basic healthcare to the
indigent living in remote areas of this country.
Dr. Kennith Thompson, PIH Health general surgeon, and Jana Burton RN assisted with a medical mission in an
underserved region of the southern Philippines. The team performed thyroid resection and breast surgeries and a host of
minor operations requiring local anesthesia for those most in need. Surgeries were performed at two local hospitals, one of
which had been severely damaged by the prior year’s typhoon. PIH Health donated medications and supplies.
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Appendices APPENDIX A
}Community Benefit Oversight Committee
APPENDIX B
} Key Community Partners
APPENDIX C
} About PIH Health
35
Marcus AlamilloField Representative
Assemblymember Cristina Garcia, CA 58th District
Ron Carruth EdDSuperintendent
Whittier City School District
Charlene Dimas-Peinado LCSW, EMLChief Executive Officer
The Whole Child
Darren DunawayAssociate Director
Human Services Association
Richard EspinosaSenior Health Deputy
LA County Supervisor Don Knabe, Fourth District
Ted Knoll MA, CDS, CHHPExecutive Director
Whittier Area First Day Coalition
Kara MedranoCongressional Aide
Congresswoman Linda Sanchez, CA 38th District
Jim OrtizSenior Pastor, My Friend’s House
President, Whittier Area Evangelical Ministerial Alliance
Luz PerezTLC Family Resource Center Coordinator
Downey Unified School District
Silvia Prieto MD, MPHArea Health Officer, SPA 7 & 8
Los Angeles County, Department of Public Health
Irene Redondo-Churchward Representative
Community-at-Large
Raymond L. Schmidt PhDRepresentative
Community-at-Large
Drew SonesMember
PIH Health Board & PIH Health Physicians Board
Brenda WiewelVice President of Behavioral Health and Special Programs
JWCH Institute, Inc.
Appendix ACommunity Benefit Oversight Committee
PIH Health’s Community Benefit Oversight Committee (CBOC) is comprised of community stakeholders, including
a public health representative. The CBOC 1) reviews and validates legal and regulatory compliance with respect to
community benefit mandates, 2) reviews and validates that PIH Health’s community benefit programs and services
effectively meet identified community health needs, with emphasis on vulnerable populations, as an essential
expression of PIH Health’s charitable mission and 3) increases public awareness of community benefit activities
and community value.
Current CBOC membership includes:
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Academic InstitutionsCalifornia State University schools
University of California schools
Community colleges
Occupational programs
School districts
Community–Based OrganizationsBoys & Girls Club of Whittier
Community Advocates for People’s Choice (CAPC, Inc.)
Help for Brain-Injured Children
Helpline Youth Counseling
Intercommunity Counseling Center
Interfaith Food Center
Los Angeles Centers for Alcohol & Drug Abuse (LA CADA)
Meals on Wheels (Area Cities)
Project Sister Family Services
Soroptimist International of Whittier
SPIRITT Family Services
Rotary Clubs (Various)
The Salvation Army of Whittier
The Whole Child
True Lasting Connections (TLC) Family Resource Center
Whittier Area Community Church – Health Partnership
Whittier Area First Day Coalition
Whittier Area Recovery Network
YMCA of Greater Whittier
Community Health CollaborativesActivate Whittier
Healthy Los Nietos
Stay Healthy Downey
Faith–Based OrganizationsFirst Baptist Church of Downey
Companerismo Cristiano Foursquare Church
Our Lady of Perpetual Help
St. Matthias Episcopal Church
Whittier Area Clergy Association
Whittier Area Evangelical Ministerial Association
Government / BusinessLocal Chambers of Commerce
Local City Governments*
County of Los Angeles
Bell Gardens Library
Community Resource Center (Santa Fe Springs)
Department of Parks & Recreation
Department of Public Health
Service Planning Area 6 & 7 Councils
Supervisor Don Knabe, Fourth District
Supervisor Gloria Molina, First District
Cristina Garcia, Assemblymember, 58th Assembly District of CA
Linda T. Sanchez, Member of Congress, 38th District of CA
Lucille Roybal-Allard, Member of Congress, 34th District of CA
* Includes collaboratives with city departments, including fire and police, where applicable.
Healthcare and Social Service ProvidersAARP
Alzheimer’s Association
American Cancer Society
American Heart Association
Arthritis Foundation
East Los Angeles Regional Center
Forensic Nurse Specialists (SART)
Gateway Connections (Council of Governments)
Health Insurance Counseling & Advocacy Program (HICAP)
Human Services Association
JWCH Institute, Inc.
Kaiser Permanente Downey Medical Center
Los Angeles Caregiver Resource Center
Los Angeles County Immunization Program
PATH Partners
Vaccination for Children Collaborative
Appendix BKey Community Partners
PIH Health engages and partners with a wide variety of organizations to improve the overall health of our neighborhoods
and communities. PIH Health believes that by working together with all sectors of the community we will achieve
healthier, vibrant communities.
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Appendix CAbout PIH Health
The following PIH Health Fact Sheet provides an overview of our wide range of services as well as facts and statistics
about our locations, employees, physicians, volunteers and those we served during fiscal year 2013-2014.
Additional Fact Sheets for PIH Health entities can be found at PIHHealth.org/FactSheets
38
PIH Health is a regional nonprofit healthcare delivery network that serves more than 2.1 million residents in Los Angeles and Orange Counties as well as the San Gabriel Valley region.
The fully integrated network, comprised of PIH Health Hospital -
Whittier and PIH Health Hospital - Downey, features multiple
outpatient medical offices, a multi-specialty medical group,
home health and hospice care as well as heart, cancer, stroke,
women’s health and emergency services. PIH Health was
recognized in 2014 for the second year by Truven Health
Analytics and Hospitals and Health Networks as one of
the nation’s top hospital networks for quality, cutting-edge
advancements and technology.
PIH HealthJames R. West, President and Chief Executive Officer Kenton Woods, PIH Health Board of Directors Chair
12401 Washington Blvd. • Whittier, CA 90602 562.698.0811 • PIHHealth.org
FACT SHEET
PIH Health is a regional nonprofit healthcare delivery network that serves more than 2.1 million residents in Los Angeles and Orange Counties as well as the San Gabriel Valley region.
The fully integrated network, comprised of PIH Health Hospital -
Whittier and PIH Health Hospital - Downey, features multiple
outpatient medical offices, a multi-specialty medical group,
home health and hospice care as well as heart, cancer, stroke,
women’s health and emergency services. PIH Health was
recognized in 2014 for the second year by Truven Health
Analytics and Hospitals and Health Networks as one of
the nation’s top hospital networks for quality, cutting-edge
advancements and technology.
PIH HealthJames R. West, President and Chief Executive Officer Kenton Woods, PIH Health Board of Directors Chair
12401 Washington Blvd. • Whittier, CA 90602 562.698.0811 • PIHHealth.org
FACT SHEET
Quick Facts
Communities We Serve • Artesia • Bell• Bellflower• Bell Gardens • Brea• Cerritos • Chino Hills• Commerce • Compton • Cudahy• Diamond Bar
• Downey • Hacienda Heights • Huntington Park • La Habra • La Habra Heights • La Mirada • La Puente• Lakewood• Los Angeles • Lynwood • Maywood
• Montebello • Norwalk • Paramount • Pico Rivera • Rowland Heights• Santa Fe Springs • South El Monte• South Gate • Walnut• West Covina• Whittier
WHITTIER DOWNEY
PIH Health Locations
Total Number of Licensed Hospital Beds
548
2 hospitals, 22 medical offices
199
1,019 377
577 400
Volunteers
Medical Staff
2.1 million
5,100+
815
Service Area Population
Employees (Including medical offices)
Physicians and Advanced Practice Professionals
PATIENT CARE IN 2013
Mission We provide high-quality healthcare without discrimination, and contribute to the health and well-being of our communities in an ethical, safe and fiscally prudent manner in recognition of our charitable purpose.
VisionPatients First.
Values Patients First: Our patients’ safety, well-being and medical condition will be our primary concern at all times.
Respect and Compassion: We will consistently demonstrate respect and compassion for the beliefs, situation, and needs of our patients and co-workers.
Responsiveness: We will strive to anticipate needs and respond in a timely way to meet or exceed the expectations of others.
Integrity: Our attitude and actions will reflect the highest ethical and moral standards.
Collaboration and Innovation: We will work together – within and outside the organization – to solve problems and pursue opportunities in creative ways.
Stewardship: We will serve the community wisely through the efficient and prudent use of our financial resources.
2014 Most Wired Award by Hospitals and Health Networks (also awarded in 2013)
2014 California Association of Physician Groups (CAPG) Standards of Excellence – Elite Status (also awarded in 2013 and 2012)3
2014 America’s 100 Best Hospitals™ Award by Healthgrades
2014 Distinguished Hospital Award for Clinical Excellence™ by Healthgrades (also awarded from 2011-2013)
2013 Commission on Cancer Outstanding Achievement Award
2013 American Heart Association/American Stroke Association’s Get With The Guidelines® – Stroke Gold Plus Quality Achievement plus Target Stroke Honor Roll
2014 and 2013 100 Top Hospitals Award by Truven Analytics
2013 50 Top Cardiovascular Hospitals by Truven Analytics
2013 Path to Excellence Award by NRC Picker (also awarded from 2010-2012)3
2013 Association’s Pay for Performance (P4P) Most Improved Award by Integrated Healthcare
2012 Gold recipient – Fit Company Awards by Healthyroads
2012 Bronze Medal of Excellence in Organ Donation by the U.S. Department of Health and Human Services
2012 Franklin Award of Distinction by The Joint Commission and the American Case Management Association (ACMA)
Awards1
Accreditations and DesignationsAccreditation by The Joint Commission
Accreditation by Det Norske Veritas2
Designated Acute Stroke Receiving Center in Los Angeles (LA) County by the LA County Department of Health Services
Designated as a Breast Imaging Center of Excellence by the American College of Radiology
Designated Blue Distinction Center+ for Knee and Hip Replacement by the Blue Cross and Blue Shield Association
LA County Designated Disaster Resource Center
LA Designated Emergency Department Approved for Pediatrics (EDAP)1
LA County STEMI (ST Segment Elevation Myocardial Infarctions) Receiving Center (for heart attack patients)
2012 Advanced Certification and Accreditation by the Joint Commission as a Primary Stroke Center
2011 Accreditation for Breast MRI to the Patricia L. Scheifly Breast Health Center by the American College of Radiology
2013 Three-Year Accreditation with Commendation to the PIH Health Comprehensive Cancer Program by the Commission on Cancer (CoC) of the American College of Surgeons (ACoS)
Unless otherwise noted, the awards, accreditations and designations were granted to PIH Health Hospital - Whittier
1. PIH Health Hospital - Whittier and Downey
2. PIH Health Hospital - Downey only
3. PIH Health Physicians only
41
12401 Washington Blvd
Whittier, CA 90602
562.698.0811
PIHHealth.org
PIH HEALTH PHYSICIANS
A 501(c)(3) nonprofit medical group
that is exclusively affiliated with
PIH Health. The group is comprised of
more than 150 primary care physicians
and over 180 specialists that coordinate
care from diagnosis to recovery.
PIH HEALTH HOME HEALTHCARE
Home Healthcare provides around-the-
clock, quality care for patients in their
own home. PIH Health Home Healthcare
is certified by the Centers for Medicare
and Medicaid Services, meeting all
federal conditions of participation in the
Medicare system.
PIH HEALTH HOSPITAL - WHITTIER
PIH Health Hospital - Whittier, formerly
known as Presbyterian Intercommunity
Hospital, began as a community hospital
in 1959. As a 501(c)(3) nonprofit,
548-bed hospital, the Whittier campus
has developed into a health system
offering a multitude of services.
PIH HEALTH HOSPITAL - DOWNEY
PIH Health Hospital - Downey, formerly
known as Downey Regional Medical
Center, officially became part of
PIH Health in October 2013. As a 501(c)(3)
nonprofit, 199-bed hospital, the Downey
campus has provided quality care in a
welcoming environment for more than
90 years.
Entities PIH Health is a nonprofit, integrated health system governed by a volunteer Board of Directors, providing high-quality healthcare and includes the following entities:
PIH HEALTH FOUNDATION
PIH Health Foundation is a 501(c)(3)
nonprofit organization with the sole
mission to raise funds through
philanthropy to benefit PIH Health
and its affiliates. Every dollar raised is
reinvested into the communities we
serve through quality healthcare and
health-based programs and services
offered through PIH Health.
Community Benefit Investment in community benefit programs and services is an integral part of PIH Health’s charitable mission and we are a proud partner in our communities’ health and wellness. PIH Health dedicates assets to charitable purposes, including financial assistance programs, as well as community-based initiatives to improve and promote overall health and well-being, regardless of health or economic status. In addition, we are committed to our strong network of partnerships and collaborations, which have ensured effective and sustainable community health improvement efforts. These efforts are structured around the following three priority health areas in response to identified community needs:
Health Access - to ensure basic and preventative care access for the uninsured and underinsured
Healthy Living - to deliver health promotion and prevention programs that enhance knowledge and support healthy eating and active living
Health Management - to enhance health-related knowledge about prevention and management of chronic disease
08/14-LAD-2000-Acrol385-0
MAKE A DIFFERENCE
TODAY! PIH Health was founded on a tradition of philanthropy
and today that generous spirit is more important
than ever. To make a donation to support PIH Health
and the wellness of our community, please visit
or call PIH Health Foundation.
PIHHealth.org and
click Donate Now
562.698.0811
Ext. 81520
Boards of Directors 2014-2015
PIH Health Board
Kenton Woods, Chair
Efrain Aceves
Donald Alvarado
Richard Atwood
James Ball
Paula Cowan
Jane Dicus
J. Patrick Drohan
Leon M.N. Garcia
Frank Gomez PhD
Thomas King
Angel Munoz
Norma Provencio
Drew Sones
Huey-Min Yu
PIH Health Hospital - Whittier
Kenton Woods, Chair
Efrain Aceves
Donald Alvarado
Richard Atwood
James Ball
Paula Cowan
Jane Dicus
J. Patrick Drohan
Leon M.N. Garcia
Frank Gomez PhD
Thomas King
Angel Munoz
Sudhaker Nayak MD
Norma Provencio
C. Wayne Ray MD
Neal Shindel MD
Drew Sones
Huey-Min Yu
PIH Health Hospital - Downey
Kenton Woods, Chair
Efrain Aceves
Donald Alvarado
Richard Atwood
James Ball
Paula Cowan
Jane Dicus
J. Patrick Drohan
Leon M.N. Garcia
Frank Gomez PhD
Bill Kim MD
Thomas King
Mark Minkes MD
Angel Munoz
Sanatkumar Patel MD
Norma Provencio
Drew Sones
Huey-Min Yu
PIH Health Foundation
Nathan S. Honda MD, Chairman
J. Richard Atwood
Kathryn Marie Luciano
Melanie Lyons
PIH Health Home Healthcare
James R. West, Chair
Peggy A. Chulack
Ronald Yoshihara
PIH Health Care Solutions
James R. West, Chair
Peggy A. Chulack
Rosalio Lopez MD
Brian Smolskis
Ronald Yoshihara
PIH Health Insurance Company
Richard Casford, Chair
Lawrence Dicus
Leon M.N. Garcia
Davis Lee MD
Mark Magged MD
J.C. “Mac” McFarland
Keith Miyamoto MD
Ingrid Patsch MD
Raymond Schmidt PhD
Kenton Woods
PIH Health Physicians
J.C. “Mac” McFarland, Chair
Paul Breitman MD
Richard Casford
Jane Dicus
Ken Henderson
Joy Leong MD
Rosalio Lopez MD
Alexander Mendez MD
Hubert Perry
Robert Petrina
Drew Sones
PIH Health Management Corp.
James R. West, Chair
Peggy A. Chulack
Ronald Yoshihara
PIH Health Leadership
James R. WestPresident and Chief Executive Officer
PIH Health
Peggy A. ChulackChief Administrative Officer
PIH Health
Dr. Leo LopezChief Medical Officer
PIH Health
Sherri HollingsworthChief Human Resources Officer
PIH Health
Reanna ThompsonChief Operating Officer
Chief Nursing Officer
PIH Health Hospital - Whittier
Brian SmolskisChief Operating Officer
PIH Health Hospital - Downey
PIH Health Hospital - Whittier12401 Washington Boulevard
Whittier, California 90602
PIH Health Hospital - Downey11500 Brookshire Avenue
Downey, California 90241
562.698.0811 | PIHHealth.org
