communication hospital emr cancer care pathways...

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PREVENTIVE SCREENING INITIAL FP CONCERN/ EXAM/PRESENTATION CONTINUITY WITH FP CANCER DIAGNOSIS BY FP TRANSITION PREVENTION TRANSFER TO PRIMARY CARE LONG-TERM CARE CONFIRMED SPECIALIST DIAGNOSIS GENETICS CENTRE EMERGENCY ACUTE CARE EMR LABS INTERNAL NETWORKS INTERNET TELEHEALTH PATHOLOGY LAB CANCER REGISTRY INTERNAL MEDICINE EMERGENCY Practice EMR Diagnostic Cycle Medical Test Results Referral LAB LAB Rx Referral Rx Diagnosis Dx Remission/ Good outcome Biopsy Investigations Remission/ Good outcome Problematic outcome Progression/ Recurrence Partial Remission Discharge Cycle End of Life/Hospice/ Home based Care Skilled Nursing Home/ HOSPITAL EMR INCIDENT OR SYMPTOM Rural patients rely heavily on Primary Care for access to all applicable care needs. PATIENT PORTAL NP/Nurse RN/RPN/LPN Family Physician Oncology Nurse GPO Oncology Specialist Surgical Oncologist Oncology Nurse Nutritionist GPO Surgical Oncologist Palliative Therapist Patient Navigator Palliative Therapist Radiation Oncologist Occupational Therapist Medication Advisor Oncology Specialist Family Physician Medical Oncologist TREATMENT AFTER CARE REHAB PRIMARY CARE PRACTICE PERI DIAGNOSIS DIAGNOSTIC INTERVAL DIAGNOSIS SURVIVORSHIP PRIMARY CARE TEAM PALLIATIVE CARE CANCER CARE SPECIALIST TEAM MULTIDISCIPLINARY CANCER CARE TEAM Community Clinic Ambulatory Care Genetics Centre Investigations Pharmacy Family Practice SECONDARY CARE PRACTICE Radiology Surgery General Practice Oncology Oncology Practice Investigations TERTIARY CARE INFO TECH & COMMUNICATION Cancer Surgery Cancer Pain Clinic Radiotherapy Oncology Labs & Imaging Mgt Clinical Decision Support Tools Hospital Websites Patient Portal EMR/EHR/PHR COMPLEMENTARY & ALTERNATIVE THERAPIES Homeopathy Naturopathy Ancient Healing Systems Testing for Hereditary & Familial Cancers 50% Breast Cancer cases are screen detected and 50% through Primary Care Breast Cancer patients adhere to Hormonal Treatment for 5-10 years. About 20% Colorectal Cancer patients present symptoms first in Emergency. Lab Tests/Radiology/ Mammogram or other diagnostic tests 43% visit ER due to adverse chemo reactions. Care Planning 5% Breast Cancer patients get Neoadjuvant therapy. Continuity of Care Plan Surgery Radiation Hormone Treatment Clinical Trials Surveillance Chemo Psychosocial Supportive Care Complementary Psychosocial Support Support Groups/ Religious Organizations Psychosocial Supportive Care Surveillance Patient Population - Colorectal/Breast Initial Investigation Burden on Patient Reinforcing Behaviour Symptoms True Diagnosis Inconclusive + - + + - - Treatment Effectiveness End of Life Care Reinforcing Limiting Reinforcing Reinforcing Survivorship Chronic Population Primary Care Family Physicians More Primary care Increased Patient Load More Primary care + + + + + + + + - Increasing the effectiveness of Cancer treatment, grows the population of survivors, who live longer with manageable (but expensive) chronic illnesses. Uncertainty in diagnostic interval can erode FP relationship with potential for adverse effect on survivorship. Care Assistance & Managing Comorbidities The Clinical Map is a synthesis of findings across the modes of CanIMPACT research. It visually models the complex systems of care for breast and colorectal cancers, portraying the general processes of Canadian cancer care. The system map reveals salient clinical issues while aiming to express a sense of the system’s actual complexity. The Mission: Enhance the capacity of community based primary healthcare clinicians to provide care to cancer patients and to improve the links between primary care and specialty providers. 35% Patients require Psychosocial Support 10-12% On-going psychosocial care UNDER CONSTRUCTION Telehealth could be a solution to preventing unnecessary travel for medical consultations with Physicians PRE DIAGNOSIS Psychosocial Support CANCER CARE PATHWAYS IN CANADIAN HEALTHCARE CANCER CARE PATHWAYS IN CANADIAN HEALTHCARE ® RESEARCH SYNTHESIS MAP CANCER CARE PATHWAYS IN CANADIAN HEALTHCARE Nurse/Patient Navigator TREATMENT CONTINUITY STRATEGIES Interoperable Electronic Communication & Information Systems EMR LABS HOSPITAL EMR Multidisciplinary Care Teams (Integrated Practice Units) Psychosocial Support PREVENTION AND DIAGNOSIS STRATEGIES Health System Integration EMR LABS HOSPITAL EMR Patient Activation Health Promotion SURVIVORSHIP STRATEGIES Multicomponent initiatives Interoperable Electronic Communication & Information Systems EMR LABS HOSPITAL EMR Nurse/Patient Navigator & Education Physician Education Survivorship & Primary Care support to “unattached patients” New Colorectal Cancer cases by provinces (2015) 25.1 K New Breast Cancer cases by provinces (2015) 25.2 K Lifetime probablity of Colorectal Cancer M: 1 in 14 F: 1 in 16 Colorectal Cancer Breast Cancer 9200 9800 Lifetime probablity of Breast Cancer High continuity more likely to be screen-detected High comorbidity less likely to be screen-detected F: 1 in 9 25% (MB) 28% (AB) 25% (MB) 28% (AB) Rural ON & MB more likely to be screen-detected than urban. to 25% (MB) 28% (AB) 7-13% 7-13% 7-13% Screen Detected 28 days 28 days screen-detected symptom-detected 28 days 34 days 34 days 34 days Median Diagnostic Interval ON ON ON ON immigrants less likely to be screen-detected Ontario Breast Screening Program Diagnostic Assessment Program Colorectal Cancer Breast Cancer 970 860 MB MB MB Colorectal Cancer Breast Cancer 920 780 NS NS NS Nova Scotia Breast Screening Program LEAN on cME 19 days 19 days screen-detected symptom-detected 19 days 21 days 21 days 21 days Median Diagnostic Interval AB AB AB Comprehensive Breast Care Program Clinical Breast Health Program eReferral Colorectal Cancer Breast Cancer 3150 3400 7-13% 7-13% 7-13% 30 days 30 days screen-detected symptom-detected 30 days 30 days 30 days 30 days Median Diagnostic Interval BC immigrants less likely to be screen-detected BC BC BC Colorectal Cancer Breast Cancer 6600 6100 CANADA CANADA CANADA Colorectal Cancer Breast Cancer 2160 2300 QC QC QC Colorectal Cancer Breast Cancer 120 110 PEI PEI PEI Colorectal Cancer Breast Cancer 560 360 NL NL NL Colorectal Cancer Breast Cancer 770 710 SK SK SK Cancer Related Agencies & NGOs Canadian Partnership Against Cancer Canadian Cancer Society Canadian Breast Cancer Foundation Clinical Colleges Colleges of Physicians, Surgeons, Nursing Canadian College of Family Physicians Licensing Bodies, Professional Standards & Certifiers Communities Faith Communities & Congregations Community groups Voluntary Sector Foundations Support Groups Individuals & Families Persons as Patients Family Members Friends & Social Circle National Policy & Governance Canadian Task Force on Preventive Health Care Federal Ministry of Health Canadian Institutes of Health Research (CIHR) Provincial & Territorial Ministries of Health Provincial Cancer Agencies Provincial Health Regions or Districts Regional Cancer Programs Ontario Institute for Cancer Research STAKEHOLDERS CanIMPACT Research Team Contributors to the map Eva Grunfeld, Univ of Toronto Geoff Porter, Dalhousie Jonathan Sussman, McMaster Julie Easley, Dalhousie June Carroll, Univ of Toronto Patti Groome, Queen’s Bo Miedema, Dalhousie Sharon Matthias, Edmonton Mary Ann O’Brien, U of Toronto Marg Fitch, Univ of Toronto Patient Advisory Committee Marg Fitch, Co Chair Sharon Matthias, Co Chair Dawn Powell Julie Easley Nancy Schneider Margaret Tompson Catarina Versaevel Bonnie Vick Richard Wassersug OCADU sLab Team Peter Jones Prateeksha Singh Smriti Shakdher Legend Type of Care Clinical Role in Journey Clinical Process/Workflow Primary Care Stages Colorectal Cancer Patient Flow Breast Cancer Patient Flow Typical Cancer Patient Flow Info Tech & Communication Secondary Care Practice Primary Care Practice Tertiary Care Recommendation Cancer Clinical Flow Cancer Stages Other Flows Facts & Statistics Qualitative Research Information Copyright (c) 2016 Strategic Innovation Lab, OCAD University

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Page 1: COMMUNICATION HOSPITAL EMR CANCER CARE PATHWAYS …designdialogues.com/wp-content/uploads/2017/07/CanImpact-Clinical... · CANCER CARE SPECIALIST TEAM MULTIDISCIPLINARY CANCER CARE

PREVENTIVESCREENING

INITIAL FP CONCERN/EXAM/PRESENTATION

CONTINUITY WITH FP

CANCER DIAGNOSIS BY FP TRANSITIONPREVENTION TRANSFER TO

PRIMARY CARELONG-TERM

CARECONFIRMED

SPECIALIST DIAGNOSIS

GENETICS CENTRE

EMERGENCY

ACUTE CARE

EMR

LABS

INTERNAL NETWORKSINTERNET TELEHEALTH

PATHOLOGY LAB

CANCER REGISTRY

INTERNAL MEDICINE

EMERGENCY

Practice EMR

Diagnostic CycleMedical

Test Results

Referral

LABLAB

RxRx

Referral

RxRx

Diagnosis

DxRx

Remission/Good outcome Biopsy

Investigations

Remission/Good outcome

Problematic outcome

Progression/Recurrence

PartialRemission

Discharge Cycle

End of Life/Hospice/ Home based Care

Skilled Nursing Home/

HOSPITAL EMR

INCIDENT ORSYMPTOM

Rural patients rely heavily on Primary Care for access to all applicable care needs.

PATIENT PORTAL

NP/Nurse RN/RPN/LPN

Family Physician

Oncology NurseGPO

Oncology Specialist

SurgicalOncologist

Oncology Nurse Nutritionist

GPOSurgical

Oncologist

Palliative Therapist

Patient Navigator

Palliative Therapist

Radiation Oncologist

OccupationalTherapist

Medication Advisor

Oncology Specialist

Family Physician

MedicalOncologist

TREATMENT AFTERCARE

REHAB

PRIMARY CARE PRACTICE

PERIDIAGNOSIS

DIAGNOSTIC INTERVAL

DIAGNOSIS SURVIVORSHIP

PRIMARY CARE TEAM

PALLIATIVE CARE

CANCER CARE SPECIALIST TEAM

MULTIDISCIPLINARY CANCER CARE TEAM

Community Clinic

Ambulatory Care

Genetics Centre

Investigations

Pharmacy

Family Practice

SECONDARYCARE PRACTICE

Radiology

Surgery

General Practice Oncology

Oncology Practice

Investigations

TERTIARYCARE

INFO TECH &COMMUNICATION

Cancer Surgery

Cancer Pain Clinic

Radiotherapy

Oncology

Labs & Imaging Mgt

Clinical Decision Support Tools

Hospital Websites

Patient Portal

EMR/EHR/PHR

COMPLEMENTARY& ALTERNATIVETHERAPIES

Homeopathy

Naturopathy

Ancient Healing Systems

Testing for Hereditary & Familial Cancers

50% Breast Cancer cases are screen detected and 50% through Primary Care

Breast Cancer patients adhere to Hormonal Treatment for 5-10 years.

About 20% Colorectal Cancer patients present symptoms first in Emergency.

Lab Tests/Radiology/ Mammogram orother diagnostic tests

43% visit ER due to adverse chemo reactions.

Care Planning

5% Breast Cancer patients get Neoadjuvant therapy.

Continuity of Care Plan

Surgery

Radiation

Hormone Treatment

Clinical Trials

Surveillance

Chemo

PsychosocialSupportive Care

ComplementaryPsychosocial Support

Support Groups/Religious Organizations

PsychosocialSupportive Care

Surveillance

Patient Population - Colorectal/Breast

InitialInvestigation

Burden onPatient

ReinforcingBehaviour

Symptoms

TrueDiagnosis

Inconclusive+ -

++-

-

TreatmentEffectiveness

End of Life Care

Reinforcing Limiting

Reinforcing Reinforcing

Survivorship

ChronicPopulation

Primary Care

FamilyPhysicians

MorePrimary

care

IncreasedPatient

Load

MorePrimary

care+

++

++

+

+

+

-

Increasing the effectiveness of Cancer treatment, grows the population of survivors, who live longer with manageable (but expensive) chronic illnesses.

Uncertainty in diagnostic interval can erode FP relationship with potential for adverse effect on survivorship.

CareAssistance

& ManagingComorbidities

The Clinical Map is a synthesis of findings across the modes of CanIMPACT research. It visually models the complex systems of care for breast and colorectal cancers, portraying the general processes of Canadian cancer care. The system map reveals salient clinical issues while aiming to express a sense of the system’s actual complexity.

The Mission: Enhance the capacity of community based primary healthcare clinicians to provide care to cancer patients and to improve the links between primary care and specialty providers.

35% Patients require

Psychosocial Support

10-12%On-going

psychosocial care

UNDERCONSTRUCTION

Telehealth could be asolution to preventingunnecessary travel formedical consultationswith Physicians

PRE DIAGNOSIS

PsychosocialSupport

CANCER CARE PATHWAYSIN CANADIAN HEALTHCARECANCER CARE PATHWAYS

IN CANADIAN HEALTHCARE

®

RESEARCH SYNTHESIS MAP

CANCER CARE PATHWAYSIN CANADIAN HEALTHCARE

Nurse/PatientNavigator

TREATMENT CONTINUITY STRATEGIES

Interoperable Electronic Communication& Information Systems EMR

LABS HOSPITAL EMR

Multidisciplinary Care Teams (Integrated Practice Units)

PsychosocialSupport

PREVENTION ANDDIAGNOSIS STRATEGIES

HealthSystemIntegration

EMR

LABS HOSPITAL EMR

PatientActivation

Health Promotion

SURVIVORSHIP STRATEGIES

Multicomponent initiatives

Interoperable Electronic Communication& Information Systems EMR

LABS HOSPITAL EMR

Nurse/PatientNavigator & Education

PhysicianEducation

Survivorship & PrimaryCare support to “unattached patients”

New Colorectal Cancer casesby provinces (2015)

25.1 KNew Breast Cancer casesby provinces (2015)

25.2 K

Lifetime probablity of Colorectal Cancer

M: 1 in 14F: 1 in 16

Colorectal Cancer

Breast Cancer

9200

9800

Lifetime probablity of Breast Cancer

High continuity more likely to be screen-detected

High comorbidity less likely to be screen-detected

F: 1 in 9

25% (MB)28% (AB)25% (MB)28% (AB)

Rural ON & MB more likely tobe screen-detected than urban.

to25% (MB)28% (AB)

7-13%7-13%7-13%

Screen Detected

28 days28 daysscreen-detected

symptom-detected

28 days

34 days34 days34 days

Median Diagnostic Interval

ONONONON immigrants

less likely to be screen-detected

Ontario BreastScreening Program

DiagnosticAssessment Program

Colorectal Cancer

Breast Cancer

970

860

MBMBMBColorectal Cancer

Breast Cancer

920

780NSNSNS Nova Scotia Breast

Screening ProgramLEAN on cME

19 days19 daysscreen-detected

symptom-detected

19 days

21 days21 days21 days

Median Diagnostic Interval

ABABABComprehensive Breast Care Program

Clinical BreastHealth Program

eReferral

Colorectal Cancer

Breast Cancer

3150

34007-13%7-13%7-13% 30 days30 days

screen-detected

symptom-detected

30 days

30 days30 days30 days

Median Diagnostic IntervalBC immigrants

less likely to be screen-detected

BCBCBCColorectal Cancer

Breast Cancer

6600

6100

CANADACANADACANADA Colorectal Cancer

Breast Cancer

2160

2300

QCQCQC

Colorectal Cancer

Breast Cancer

120

110PEIPEIPEI

Colorectal Cancer

Breast Cancer

560

360NLNLNL

Colorectal Cancer

Breast Cancer

770

710SKSKSK

CancerRelated Agencies & NGOs

Canadian Partnership Against Cancer

Canadian Cancer Society

Canadian Breast Cancer Foundation

Clinical Colleges

Colleges of Physicians,Surgeons, Nursing

Canadian College of Family Physicians

Licensing Bodies, Professional Standards & Certifiers

Communities Faith Communities &Congregations

Community groups

Voluntary Sector

Foundations

Support Groups

Individuals& Families

Persons as Patients

Family Members

Friends & Social Circle

National Policy & Governance

Canadian Task Force on Preventive Health Care

Federal Ministry of Health

Canadian Institutes of Health Research (CIHR)

Provincial& Territorial

Ministries of Health

Provincial Cancer Agencies

Provincial Health Regions or Districts

Regional Cancer Programs

Ontario Institute for Cancer Research

STAKEHOLDERSCanIMPACT Research Team

Contributorsto the map

Eva Grunfeld, Univ of TorontoGeoff Porter, DalhousieJonathan Sussman, McMasterJulie Easley, Dalhousie June Carroll, Univ of TorontoPatti Groome, Queen’sBo Miedema, DalhousieSharon Matthias, EdmontonMary Ann O’Brien, U of TorontoMarg Fitch, Univ of Toronto

Patient Advisory Committee

Marg Fitch, Co ChairSharon Matthias, Co Chair Dawn PowellJulie EasleyNancy SchneiderMargaret TompsonCatarina VersaevelBonnie VickRichard Wassersug

OCADUsLab Team

Peter JonesPrateeksha SinghSmriti Shakdher

Legend

Type of Care

Clinical Role in Journey

Clinical Process/Workflow

Primary Care Stages

Colorectal Cancer Patient Flow

Breast Cancer Patient Flow

Typical Cancer Patient Flow

Info Tech & Communication

Secondary Care Practice

Primary Care Practice

Tertiary Care

Recommendation

Cancer Clinical Flow

Cancer Stages

Other Flows

Facts & Statistics

Qualitative Research Information

Copyright (c) 2016 Strategic Innovation Lab, OCAD University