COMMITMENT TO EXCELLENCE

We are the distinguished Business English Institute (BE), which offers the widest choice of highly specialized and effective Business English Courses. If the top level English performance is essential for your work related goals, then the BE is your right choice.

BE develops your basic communication skills, such as email correspondence, negotiation, presentations, phone commu-nication, socialization, support activities, business conversa-tions, and other similar business oriented activities. On the other hand, the BE addresses adequately your demands for the advanced expressive skills, such as clarification, persua-sion, argumentation, including among other things han-dling complex situation, which can lead to a disagreement or complaints.

“To provide unique and innovative business English courses that deliver superior, measurable values to organizations, and individuals.”

Mission

About

COMMITMENT TO EXCELLENCE

Passion, innovation, and a commitment to serve drive us to deliver the highest-quality education.

SERVICEWe care deeply about our customers, students, instructors, and staff and respond to their needs withflexibility, reliability, and dedication.

ADAPTABILITYPreparing students for a global changing world which requires BE instructors and staff members to beadaptive and responsive in developing and delivering programs and services.

THE STRAIGHTWAYThe institute and its staff are committed to honesty, integrity, and decency, along with professionalmanners and practices both internally and externally.

Core Values

Your customers form an impression about your compa-ny when they walk through the door and are greeted by your front desk personnel or they call yourc ompany and your front desk personnel answer the telephone. Their level of English and professionalism represents your company's brand. To properly reflect your brand, your front desk personnel must represent your company throught heir Englishc ommunicationskills, appear-ance,behavior,attitude,and business manners. No matter how busy the receptionist or the office areais in your organization, you count on your front desk agent-stoalways project a professional image and make a great firsti mpression one very one they encounter.

Our“Business English for Front Desk Personnel” program is

designed to improve everyday spoken and written English and especially to promote fluency in business commu-nication. The course will improve the way your front desk personnel interact and communicate with your custom-ers, clients or patients. These time-tested skills and techniques are proven to decrease customer turnover, dissat-isfaction and frustration,as well as reduce stress on your other team members.

Business English for Front Desk Personnel (4 Weeks)

BENEFITS OF ATTENDING THE PROGRAM Upon completion of this program, participants willknow how to:

Effectively communicate in English in theworkplace.

Send effective and professional e-mails

Manage telephone communication with courtesy

Treat all customers with respect

Deal politely and professionally with discourteous, demanding or dissatisfied clients

Avoid negative communication Represent thecompany's brand

Enhance their telephone skills

Improve their non-verbal communication skills with people they meet face-to-face

Improve their English listening skills

Change personal habits and behaviors that hinder their professional image

Improve their appearance, including apparel and grooming

Interpret different body language messages

Maintain their workspace to make it a reflection of their professional image

WHO SHOULD ATTENDReceptionists

Secretaries

Administrative support staff

Call center agents

Front desk agents

Sales agents

Attraction/Tourism office/Restaurantwelcome desk hostsFlight/Train attendants

WE HAVE 4 SPECIALTY TRACKS:

Every attendee in the “BusinessEnglish for Front Desk Personne l”program must select one of thefollowing specialty tracks:

A) HOSPITALITY RECEPTIONISTB) MEDICAL RECEPTIONISTC) CALL CENTER AGENTD) SECRETARIAL, PA, & ADMIN

General Business English Program (4 Weeks)

Do you work in a n international environment in which English is used on a regular basis? Our General Busi-ness English Program is just the thing for you if you want to improve your English for professional purposes. We will teach you how to express yourself more fluently, correctly and confidently, both orally and in writing.This will do wonders fory our ability to function in a n inter-national context. The program consists of practical modules, which aim to improve your English skills, and focuses on using English in your worksituation.

BENEFITS OF ATTENDING THE PROGRAM

Upon completion of this program, participants willknow how to:

Deliver powerful presentations

Participate in meetings and discussions

Send effective and professional e-mails

Win negotiations

Speak English for socializing and travel

Enhance their telephone skills

Improve their English listening skills

Effectively communicate in English in the workplace

WHO SHOULD ATTEND

This course is designed for people whose jobs entail frequent oral and/or written communication inEnglish.

Job Search Training Program (Bridge) (2 Weeks)

We understandthat everyone has different levels of experience and ability. The Job Search Training Pro-gram (Bridge) is tailored to help you get aj ob in an international/local environment in which English is used on a regular basis.

Our Job Search Training Program (Bridge) delivers all of the essential skills needed to help you build confidence, learn business English, gain job-search skills and give you a better chance of finding, getting and keeping a job.

Our strong connections with local businesses ensure that our Job Search Training Program (Bridge) course

targets are as of current skill shortages and is relevant to the jobs being offered in the Saudi market.

BENEFITS OF ATTENDING THE PROGRAM

Upon completion of this program, participants willknow how to:

Résumé development

Job search correspondence

Networking

Hidden job market

Interview techniques

Transferable skills

Internet job boards

Business English for the workplace

WHO SHOULD ATTEND

Job seekers

Recent graduates

Anyone who wants to gain basic business English skills

Customized Business English Courses

Being aware of the fact that requirements and duties along with the needed improvements in English skills varies with each position we provided business English customized courses. Customized business English courses are courses which are designed based on development areas / weakness points in regards to both oral and written English communication needed in the workplace to enhance employee’s performance and productivity. The process begins with setting exactly what your employees need to improve in their commu-nication in English to perform better and achieve the set business goals. Then accordingly we will design a busi-ness English course that will help your employees to enhance their English language skills and teach them

how they can make the most out of their English language and reflect that in their work whether it is reports, emails, presentations, and/o meetings. The course’s topics, duration, and used concept are also customized accordingly. Moreover, we provide the courses in a multi-level education that’s range from pre-intermediate to advanced to make sure that it fits the attendees and that they would benefit as much as possible.

For a sales personal for example he or she will need a proper English language communication in a number of task such as socializing, networking, managing conversations properly. Therefore, our courses would be built to fulfil these needs, as he/she will learn the right expressions be used, and what and where to use other expressions, how he should behave in particular situations, they will learn how they can use English effectively and with confidence in every single task required.

Business English

Business English Head OfficeWebsite: www.BusinEnglish.comE-Mail: info@BusinEnglish.comTelephone 920011363

Head Office:office NO.5 , second floor Imam Abdullah Ibn SaudIbn Abdulaziz Rd, Ishbiliyah ,Riyadh