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    COMMERCIAL BANKING IN PAKISTAN

    The interesting point which I observed during the span of mine internship was the

    historical background of Banking & Financial sector which is the one in which great

    improvement and growth is observed since the formation of Pakistan. For studying

    the growth of this sector we can divide it into three stages, which are as follows:

    a) Pre-Nationalization Era

    b) Nationalization Era

    c) Post Nationalization Era

    A) PRE NATIONALIZATION PERIOD:

    There were only two Muslim banks in Indo Pak before partition, they were;

    Habib Bank Ltd. (estd. in 1941 at Bombay) & Australia Bank Ltd. (estd. In 1944 at

    Lahore). All other banks, at that time, were either owned by Hindus or Foreigners.

    At the time of partition there were 631 bank branches in area which came under

    Pakistani control. But due to blood shed and violence at large scale, mostly

    branches were closed and the disparity can be assessed from the fact that on July

    1948 there were 195 branches with deposits of Rs.88 crore (880 million) only. Also

    a factor lagging in Pakistani industry was a central bank of its own, by that time

    Reserve Bank of India was acting as central bank for both countries and same

    currency notes were used in both territories. But Reserve Bank of India was biased

    and Set down Pakistan on many occasions such as the issue of funds transfer etc.

    In this period drastic steps were taken in government sector for the improvement

    of overall position. The private sector also responded to these changes and some

    very positive changes were observed. Some of the steps taken by the government

    in this regard were as under:

    1) Inauguration ofState Bank of Pakistan (SBP) on 1st July, 1948.

    2) Setting up of National Bank of Pakistan in November, 1949 to control the 'jute'

    export in East Pakistan and to act as agent of SBP.

    3) Larger powers were given to SBP through SBP Act (1956) for controlling

    purposes.

    4) Banking Companies Ordinance 1962 for protection and guidance to banks.

    5) Establishment of specialized banks, such as ADBP (1952);

    a) HBFC (Nov, 1952);

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    b) P1CIC (Oct, 1957)

    c) IDBP (Aug. 1961);

    d) NDFC (Jan, 1973).

    These were the steps, which built a strong banking sector in Pakistan. This is also

    obvious from the facts that by 1973 there were almost 10 foreign banks were

    working in Pakistan and all over deposit position was around Rs.2300 crore (23,000

    million). A bird eye view of 5 top banks was as given below:

    BANK POSITION IN 1973

    BANK NO. OF BRANCHES DEPOSITS

    HBL

    667

    6,160

    NBP

    579

    5,660

    UBL

    497

    5,670

    MCB

    506

    1,640

    ABL

    145

    570

    B) NATIONALIZATION PERIOD

    On January 01, 1974 all Pakistani banks were nationalized through Nationalization

    Act 1974. Under this law all Pakistani banks became a public property. All small

    banks were merged in bigger banks to create 5 major Pakistani banks Pakistani

    banks. These banks were to control by Pakistan Banking Council. There are still

    controversies about this act of government as whether it contributed in success of

    failure of banks. However the major changes after nationalization were as follows:

    Working of banks was extended to underx developed areas.

    Market expansion for credit and deposits.x

    Decrease inx service level of bank officers.

    Decrease in profitability asx well.

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    However the effect of expansion was enormous and it can also be depicted with the

    help of table 2 which shows the deposit & branch positions of different nationalized

    banks.

    BANK POSITION IN 1992

    Bank No. of Branches Deposits (Rs. In Millions)

    HBL

    1926

    153,431

    NBP

    1448

    128,679

    UBL

    1684

    87,482

    MCB

    1288

    50,013

    ABL

    750

    33,757

    TOTAL

    7096

    453,362

    C) POST NATIONALIZATION ERA

    In 1990 the government decided to denationalize all the nationalized institutes.

    Some was also suggested in banking sector. For this purpose, amendments were

    made to Nationalization Act 1974 and two nationalized banks were privatized. Along

    with this a permission to open banks in private sector was also granted. The rules

    regarding establishment of new banks and for incoming foreign banks were also

    Relaxed.

    The-three privatized banks are;

    a) MCB taken up by a private group in April, 1991

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    b) ABL taken up by its own employees in September, 1991.

    c) UBL taken up by UAE party in 2002.

    After these changes a large number of private and foreign banks started their

    operations in Pakistan and the present status can be seen from the following

    figures:

    SCHEDULE BANKS

    Category No. of Banks

    Nationalized Commercial Banks 3

    Private / Privatized Commerce Banks 18

    Public Sector Specialized Banks 4

    Foreign Banks 19

    Total Schedule Banks 44

    In addition to above mentioned scheduled banks there are 7 Development Financial

    Institutes, 14 Investment Banks and Modarbah Companies.

    MUSLIM COMMERCIAL BANK LTD.

    (HISTORICAL BACKGROUND)

    Now let us discuss the historical background of Muslim Commercial Bank Limited.

    Before separation of Indo Pak, the need for more Muslim banks was felt. And

    Muslims having strong financial capacity were thinking to invest in this sector as

    well. This was the idea which paved the way for setting up Muslim Commercial Bank

    Ltd known as MCB. This was the third Muslim bank in the subcontinent.

    HISTORY

    This bank was incorporated under companies act 1913 on 9th July, 1947 (just

    before partition) at Calcutta. But due to changing scenario of the region, the

    certificate of incorporation was issued on 17th August, 1948 with a delay of almost

    1 year; the certificate was issued at Chitagong. The first Head office of the

    company was established at Dacca and Mr. G.M. Adamjee was appointed its first

    chairman. It was incorporated with an authorized capital of Rs. 15 million.

    After some time the registered office of the company was shifted to Karachi on

    August 23rd, 1956 through a special resolution, now recently the Head office of

    MCB has been transferred to Islamabad in July, 1999 and now Head office is termed

    as Principle Office.

    This institute was nationalized with other on January 1st, 1974. At that time it had

    506 branches and deposits amounting to Rs. 1,640 million. Although. MCB has a

    reputation of a conservative bank but nationalization also left its effects on this

    institute as well and by end of year 1991 in which it was privatized the total

    number of branches were 1.287 and deposits amounting to as high as Rs. 35,029

    million.

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    When privatization policy was announced in 1990, MCB was the first to be

    privatized upon recommendations of World Bank and IMF. The reason for this

    choice was the better profitability condition of the organization and less risky credit

    portfolio which made'' it a good choice for investors. On April 8th, 1991, the

    management control was handed over to National Group (the highest bidders).

    Initially only 26% of shares were sold to private sector at Rs. 56 per share.

    DEVELOPMENTS

    After privatization, the growth in every department of the bank has been observed.

    Following are some key developments:

    1) Launching of different deposit schemes to increase saving level.

    2) Increased participation on foreign trade.

    3) Betterment of branches and staff service level.

    4) Introduction of Rupee Traveler Cheques & Photo Credit Card for the first time in

    Pakistan.

    5) Extended use of information technology which is evident from the fact that there

    are 768 fully automated branches, 243 online branches (integrated networking),

    151 ATMS in 27 cities nation wide and a M.C.B continuously innovate new product.

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    chairman to help in the business control and strategy making for the company.

    Operational Management of the bank is being handled by a team of 10

    professionals. This team is also headed by Mr. Muhammad Mansha. The different

    operational departments are Consumer Banking & IT div; Financial & Inter branch

    div; Banking operations div; HR & Legal div; financial control & Audit div; Credit

    management div; Commercial Banking div; Corporate Banking div; Treasury

    management & FX Group and lastly Special Assets Management (SAM) Group.

    For effective handling of branches, it has been categorized into three segments with

    different people handling each category. These categories are:

    a) Corporate Banking

    b) Commercial Banking

    c) Consumer Banking

    A) CORPORATE BANKING:

    These are branches which have an exposure of over Rs. 100 million. Usually

    includes multinational & public sector companies.

    B) COMMERCIAL BANKING;

    The branches which has a credit exposure of less than Rs. 100 million but having a

    credit portfolio of more than Rs. 20 million (excluding staff loans)

    Usually branches in large markets and commercial areas come under this category.

    C) CONSUMER BANKING

    These are the branches which have exposure up to Rs. 20 million and these include

    all the branches which are neither corporate nor commercial branches.

    Recently the organizational structure was re-designed as follows:

    Province wise branches

    Corporate Consumer Commercial

    20 branches 637 branches 383 branches

    NUMBER OF BRANCHES IN DIFFERENT LOCALITIES

    Punjab 632

    Sindh 232

    NWFP 123

    Blochistan 34

    Azad Kashmir 19

    Domestic 1040

    Overseas 4

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    EPZ 1

    Total 1045

    Sri Lanka 3

    Bahrain 1

    Furthermore, the bank has some proposals under consideration to open more

    brances in some European countries and as well as in japan & china

    HIERARCHY OF MANAGEMENT

    MEDIOCRE LEVEL MANAGEMENT

    The organization chart within a department and in different offices is as follows:

    Divisional Heads .. Head Office

    Regional Head (EVP) .. Regional Office

    Zonal Head (VP) .. Zonal Office

    Branch Manager .. Branch

    (VP, AVP, GRADE 1, 2, 3)

    FIELDS OF ACTIVITIES OF MCB

    The purpose of banks is to provide some services to the general public. And for this

    purpose different banks provide different services to the people in different forms.

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    The Muslim Commercial Bank (MCB) is a commercial bank, in modern time

    commercial banks play a very important role and their functions are manifold. The

    main functions and services which Muslim Commercial Bank Limited provides to

    different peoples are as follows.

    1) Open Different accounts for different peoples

    2) Accepting various types of deposits

    3) Accepting various types of deposits

    4) Granting loans & advances

    5) Undertaking of agency services and also general utility functions, few of those

    are as under:

    a) Collecting cheques and bill of exchange for the customers.

    b) Collecting interest due, dividend, pensions and other sum due to customers.

    c) Transfer of money from place to place.

    d) Acting an executor, trustee or attorney for the customers. Providing safe

    custody and facilities to keep jewellery, documents or securities.

    e) Issuing of travelers cheques and letters of credit to give credit facilities to travel.

    f) Accepting bills of exchange on behalf of customers.

    g) Purchasing shares for the customers.

    h) Undertaking foreign exchange business.

    i) Furnishing trade information and tendering advice to customers.

    For proper functioning of branches and the over all bank has been divided in

    different departments. These departments handle different jobs so that division of

    work is there for improvement of functions and also it is easy to control the

    situation. The general division in a branch is as follows:

    1) Cash department

    2) Deposit department

    3) Advances & credit department

    4) Foreign exchange department

    Technology department (new addition in order to cop with the growing needs of day

    to day technology requirements)

    CASH DEPARTMENT

    The following books are maintained in the Cash Department:

    1. Receiving Cash Book

    2. Paying Cash Book

    3. Token Book

    4. Scroll Book

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    5. Cash Balance Book

    When cash is received in counter, it is entered in the Scroll Book and Receiving

    Cashier Book. At the close of the day, these are balanced with each other.

    When the cheque or any negotiable instrument is presented at counter for

    payment, it is entered in the token book and token is issued to the customer. The

    token clerk and the Cashier make entries in the paying book and payment is made

    to payee. At the close of day, the Token Book and Paying Cashier Book are

    balanced.

    The consolidated figure of receipt and payment of cash is entered in the cash

    balance book and drawn closing balance of cash.

    Opening Balance + Receipts - Payments = closing Balance.

    This is very important department because cash is the most liquid asset and mostly

    frauds are made in this department, therefore, extra care is taken in this

    department and nobody is allowed to enter or leave the area freely. Mostly, cash

    area is grilled and its door is under supervision of the head of that department. All

    the books maintained in this department are checked by an officer.

    DEPOSIT DEPARTMENT

    Bank deals in money and they are merely mobilizing funds within the economy.

    They borrow from one person and lend to another, the difference between the rate

    of borrowing lending forms their spread or gross profit. Therefore we can rightly

    state that deposits are the blood of the bank which causes the body of an institution

    to get to work. These deposits are liability of the bank so from point of view of bank

    we can refer to them as liabilities.

    The total deposits of MCB are growing since its inauguration but after privatization

    there is a sharp incline in over all deposits of the bank. The increase in deposits is

    also a cause of increase on total number of accounts; bank has progressed in both

    aspects.

    TYPES OF DEPOSITS

    Deposits can be segregated on two bases, one is the duration in which there funds

    are expected to be with the bank and second is the cost of getting these funds. So

    divide deposits in two classes according to duration of deposits i.e.

    1) Time deposits / liabilities

    2) Demand deposits / liabilities

    And on the basis of the cost to acquire these funds, a deposit can be classified as

    any one of following four, High Cost Medium Cost, Low Cost No Cost.

    Banks has different kinds of deposit schemes in order to induce deposits. These

    schemes are a mixture of the above mentioned two types of deposits with an

    addition of different services & requirements such as minimum balance'

    requirement, mode of transaction, basis for calculation of profit, deductions,

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    additional benefits, eligibility for different groups.

    In the similar fashion, MCB has a large variety of deposit schemes and some of

    them are as follows:

    CURRENT A/C (CD):

    In this type of accounts the client is allowed to deposit or withdraw money as and

    when he likes. He may, thus, deposits or withdraws money several times in a day if

    he likes. There is also no restriction of amount to be deposited or withdrawn.

    However, there is requirement of minimum balance maintenance of Rs. 1000/-.

    Usually this type of account is opened by the businessmen. No profit is paid by the

    bank and no service charges are deducted by the bank on current deposits account.

    These types of deposits are also exempt from compulsory deduction of Zakat.

    PLS SAVING BANK A/C (SA):

    This type of account is for those persons who want to make small savings'. This

    type of account is opened with a minimum deposit of Rs. 1000/-. Under this

    scheme deposits can be made only up to a-costing amount and withdrawals are

    allowed twice a week or 8 times a month. If a big amount is required a seven days

    notice is required before the withdrawal. The profit is paid on these accounts on the

    minimum balance during a month for the whole of that month. Zakat & other

    withholding taxes are deducted as per rules of the government.

    KUSHALI BACHAT A/C (KBA):

    This is an advance form of PLS saving a/c, in this type of account. The minimum

    balance requirement for this type is Rs. 2500/-. There is also restriction on the

    number of withdrawals as well, i.e. up to 4 times in a calendar month. For

    maintaining this extra balance the customer gets the benefits of profit calculation

    on daily product basis and also free service of standing instructions of paying utility

    bills and HBFC installments. All other rules of saving account are applicable.

    PLS 365 SAVING A/C:

    This is a special type of saving account in which customer maintains a minimum

    balance of Rs. 300,000- and in turn he gets the benefits of daily profit calculations

    and also there is no restriction on the maximum number of withdrawals as was

    there in the case of KBA. There is also another advantage of this scheme that if

    balance on a particular day falls below the minimum balance then only the product

    of that day is ignored whereas in KBA, if balance falls below the minimum limit then

    all the products for that month are ignored on in other words no profit is paid for

    that month.

    NOTE:

    PLS Saving, Kushali Bachat & PLS 365 saving accounts can be opened in foreign

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    currency also. Before nuclear tests of 1998 these accounts were opened in four

    major currencies but now these are only opened in USD ($). However, now bank

    discourages the opening of foreign currency accounts because no forward cover risk

    is provided by State Bank of Pakistan (SBP) and all the loss in case of devaluation

    or depreciation in local currency has to be born by bank himself. This increase in

    cost has left foreign currency account of no use, therefore, now bank prefers to

    accept deposits in local currency rather in foreign exchange.

    KHANUM BACHAT SCHEME:

    This is a type of term deposit, in this type of deposit an account is deposited and

    monthly payments of Rs. 1000/- are made by the account holder in this account for

    a minimum of 10 years. After the expiry of term, he receives his funds along with

    profit for the tenor. The distinctive feature of this product is that profit is calculated

    on monthly basis and charged to account on end of each half /ear. Then profit is

    also calculated on that amount of profit which is credited to the customer's account.

    So we can say that in this type of account there is a concept of accumulated profits

    on profit. This ends in getting a heavy return for the depositor at the end of tenor

    for his small savings. This product was actually introduced to promote saving habits

    in the people. Zakat and withholding taxes are deducted as per rules only at the

    time of maturity while making payment to the customer.

    HAJJ MUBARIK SCHEME:

    This is also very closely related with Khanum Bachat scheme. This was designed to

    help the persons who are willing to offer Hajj but are unable to save required funds.

    In this deposit schemes, 2 or 3 years agreement is entered with a customer. During

    this time he keeps on depositing monthly deposits and his account is charged with

    the accumulated profits calculated on 6 monthly basis. The scheme is so designed

    that total amount to be received at the end of this scheme comes equal to the

    anticipated cost of offering Hajj at the end of tenor. Zakat & withholding tax are

    deducted at the time of payment.

    MONTHLY KUSHALI SCHEME:

    This scheme is similar to CGC in the sense that an initial deposit is made in this

    case also but instead of lump sum payment at the end of the tenor, the person gets

    a monthly profit on his deposits. Under this scheme, the bank has guaranteed

    minimum rate of 1% per month but usually this rate is more than 1% per month.

    Zakat & withholding tax are calculated as per rules laid down by the government.

    PLS TERM DEPOSIT RECEIPTS (TDRS)

    This is a type of term deposit in which a receipt is issued for varying tenors ranging

    from 1 month to 5 years or more. These are in the form of receipts and profit on

    these receipts is paid biannually. These receipts are encashable after expiry of the

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    period for which they were issued. Different profit rates are applied to different type

    of TDRs.

    SPECIAL NOTICE DEPOSITS (SND):

    Under this deposit scheme, a deposit is received from the depositor under the

    condition that he will intimate the bank before a certain period in case of

    withdrawals. There are two types of SNDs, they are 7 days and 30 days notice

    deposits. The profit is paid on these deposits but it is nearly equivalent to saving

    account rate.

    FUNCTIONS

    This was a brief review of different types of deposit schemes. The Deposit

    Department handles the account opening, profit payment and accounting of all

    types of deposit schemes.

    ACCOUNT OPENING:

    Account opening is an agreement in which customer offers his funds and bank

    accepts these funds, therefore the nature of relation between a banker and

    customer is of a contractual one and all the conditions applicable to this contract

    act are also applicable.

    PROCEDURE FOR OPENING:

    Procedure for opening of account is as follows:

    A person, who wants to open any kind of account, has to fill in a printed form which

    is provided by the bank, free of cost. Separate account opening forms are used for

    different types of accounts.

    Bank usually requires that new depositor must be introduced by some one. An

    introducer can be any person known to the bank but preferably it should be a

    customer of the bank. However, the manager can open the account by his own

    introduction.

    If the manager is satisfied, it will obtain the full signature of the customer- on the

    form and specimen signature card, makes the first deposit, and issues the cheque

    book.

    The following are given to the customers:

    Pay-in-slip is the proof of deposit. For every payment which is. to be deposited in

    the bank, the pay-in-slip is to be filled up. The object of this book is to provide the

    customer with the bank's acknowledgment for receipt of money to be credited this

    account.

    Cheque Book contains a number of cheques. It enables a customer to make

    withdrawal from this account or make payment of various parties by issue of

    cheque.

    Pass Book is a copy of the customers account as appears in the books of the bank.

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    Balance is recorded in this book by the Clerk.

    NOTE:

    1) In case of partnership account partnership deed should be attached.

    2) In case of companies memorandum and article of association, certificate of

    incorporation, certificates for commencement of business, list of directors and

    board resolution for opening of account is also obtained from the customer.

    3) Accounts of Trusts, Executors & Administrators can also be opened but with the

    prior approval of the Head Office.

    Profit payment & calculation is done in accordance with the rules of each type of

    deposit scheme-by the deposit department. The products for each deposit scheme

    are calculated separately and added till the end of 6 month period. Then the sum

    total of these products is multiplied with the respective profit rates which are issued

    by the Head Office at the end of each half yearly closing. The profit provisions for

    each type of deposits are also calculated on monthly basis by the same department

    in order to calculate the net profit or loss position of the branch.

    Accounting entries are also made in the respective books of account by this

    department. However, in small and medium size branches, the accountant performs

    the book keeping duties for all kinds of ledgers.

    CLEARING DEPARTMENT

    Every banker acts both as a paying as well as a collecting banker, It is however an

    important function of crossed cheques. A large part of this work is carried out

    through the bankers clearing house.

    A clearing house is a place where representative of all banks of the city get

    together and settle the receipts and payment of cheques drawn on each other. As

    the collecting banker runs certain risks in receipt of their ownership the law has

    provided certain protections to the banks.

    The Negotiable Instrument Act, 1881, lays down hat drawer or holder of a cheque

    or draft may cross the instrument generally or specially. It further lies down that a

    crossed cheque can only be paid to a banker, who collects it for a customer in good

    faith and without negligence.

    TYPES OF CHEQUES COLLECTED

    Transfer cheques: are those cheques, which are collected and paid by the same

    branch of bank.

    Transfer delivery cheques: are those cheques, which are collected and paid by two

    different branches of the same bank situated in the same city.

    Clearing cheques: are those cheques, which are drawn on the branches of some

    other bank of the same city or of the same area, which is covered by a particular

    clearing house.

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    Collection cheques: are those cheques, which are drawn on the branches of either

    the same bank or of another bank, but those branches, are not in the same city or

    they are not the members of clearing house.

    FUNCTIONS OF CLEARING SDEPARTMENT:

    1. To accept Transfer, Transfer delivery, clearing and collection cheques from the

    customers of the branch and to arrange for their collection.

    2. To arrange the payment of cheques drawn on the branch and given for collection

    to any other branch on MCB or any other members or sub member of the local

    clearing house.

    3. To collect amount of cheques drawn on members, sub-member of local clearing

    house, sent for collection by MCB Branches, not represented at the local clearing

    house.

    COMMON PROCEDURE FOR ALL CHEQUES:

    i) Receiving and scrutinizing the cheques and other deposit instruments, and the

    pay-in-slip at the counter.

    ii) Fixing the stamps.

    iii) Scrutiny and receipt by the authorized officer.

    iv) Returning the counter file to the depositor.

    v) Certificate and confirmation by the officer in charge of the department. ,

    vi) Separating the cheque into transfer, transfer delivery, and clearing cheques.

    SCRUTINY OF CHEQUES

    a) The instrument should be neither stale/ nor post-dated.

    b) If the instrument is crossed not negotiable it can be for the third party (an

    endorsee of an order cheque, or a holder of bearer cheque).

    c) The Instrument should not bear any unauthorized alternation.

    d) The instrument should not be mutilated.

    e) The amount in words and figures should be same.

    f) The instrument should be drawn on any local branch.

    g) If cheque is "crossed Account Payee's" only or "Payee's Account", it should only

    be accepted for collection for the payee's account.

    h) The cheques or drafts should not be crossed specially to any other bank.

    i) A cheque payable to a firm should not be accepted for credit to a partner's

    account.

    j) A cheque payable to one of the joint account holders should not be collected for

    the joint account without the payee's endorsement, or consent.

    k) A cheque drawn by a customer in the capacity of agent, Attorney, or Manager of

    his company or firm, should not be collected for credit to his personal account.

    l) Pay orders, although negotiable should not be collected for third parties.

    m) Do not collect an instrument in the account of an agent or of the servant of the

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    payee or endorsee of the instrument.

    n) Not transferable" instruments, like Telegraphic Transfer, or Mail Transfer

    Receipt, Pay-slips, and Treasury Receipts, should be collected for a person other

    payee.

    o) If an account is new or the balance or operation of the account is not

    satisfactory, satisfy your self about the title of the customers to the instruments

    before accepting the deposits.

    p) Branch agent's permission should be obtained before accepting a third party

    cheque or draft for the credit of the member.

    q) If the payee is a Government Department, Government Official, or a trust

    account the instrument cannot be collected, but for the payee's account.

    r) If the payee of an instrument is UBL, it can be collected for credit of the drawers

    account, or the amount of the instrument may be utilized as desired by the drawer

    in writing.

    s) Cheque payable to a trust, account should not be collected for credit to a

    trustee's account.

    t) All the endorsement should be regular, and no endorsement should be missing.

    Note: No charges are charged by the bank for this purpose.

    LEDGERS OF DEPOSIT DEPARTMENT:

    The following types of ledgers are concerned with deposit departments:

    1. Saving Ledgers

    2. Current Ledgers

    3. Profit & Loss Sharing Ledgers

    4. Fix Deposit Register

    5. S.N.T.D. Register

    6. Call deposit register

    7. Cumulative deposit certificate register

    8. Cash book

    9. Daily profit and loss summary book

    10. Officer spaceman signature book

    11. Voucher register

    However, in computerized branches all these ledgers are no more there but only

    day books are maintained. The rest of the work is done on computers.

    ADVANCES DEPARTMENT

    Advances are the most important source of earning for the banks. MCB is also

    giving full attention towards this aspect and it is also obvious from the growing

    portfolio of advances and from very low delinquency rate. The credit portfolio of this

    institution is in a very much better shape than other financial institutions of

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    Pakistan and the credit goes to the management and the staff who are concerned

    about the quantity and quality as well.

    1) Loans

    2) Cash Credits

    3) Overdraft

    1) LOANS:

    Loans are monetary assistance by a financial institution to a business, individual

    etc. The loans are granted by the bank in lump sum, so these types called fixed or

    demand loans. Interest is charged on the whole amount of a fixed loan.

    The borrower withdraws whole the amount of loan. This type of loan is normally

    granted against security of gold documents.

    In case of demand loans against gold or documents, a demand promissory note for

    the amount of loan is taken from the borrower loans are granted under;

    A) LOAN AGAINST GOLD:

    Under this type of loan, which is granted to the borrower the Head Cashier

    estimates the value of Gold or Gold ornaments through an agent (Gold smith) and

    keeps a margin of 40 to 50 percent. After the opening the gold loan account a

    token is given to the borrower, which is a bank receipt.

    On repayment of loan, the gold or ornaments held as security for it, together with

    the demand promissory note duly discharged is returned to the borrower and his

    receipt for the gold ornament taken in the demand loan ledger. This receipts states

    that he ornaments returned are complete and in order. Part delivery of ornaments

    is given against part payment of a loan but care is taken that the ornaments still in

    banks possession fully covers the balance of the loan outstanding. The interest gold

    loan is to be applied with quarterly.

    B) LOAN AGAINST PLEDGED OF STOCK:

    In case of advancing such types of loans, the following precautions are dept in the

    mind:

    i) Stock pledged must be readily saleable

    ii) Products should be readily saleable

    iii) Advance should be within the borrows means

    REQUIREMENT FOR LOAN:

    For granting loan to any party or individual, the bank checks following particulars of

    the client:

    1) Credibility

    2) Feasibility Report

    By Credibility, bank Judges the credibility of the client by his past bank record, CBI

    report etc. it is very important in making decision about giving him loan.

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    Feasibility report is on the running or proposed business of the client. The report

    enables the bank to judge the likely return of the business.

    2) CASH CREDIT

    Cinder such cash account is opened in the name of the customer who borrows from

    the bank. Customer is granted a loan up to a certain limit, sanctioned by the head

    office, from which he can draw when he requires and interest is charged on the

    amount actually utilized by the customer. In order to avoid the danger of idle fund,

    the bank charges a certain rate of interest, even if the customer does not withdraw

    any amount. The rate charged by the bank on cash credit in 46 paisa per thousand

    on daily basis.

    The credit is usually given against the securities of goods or merchandize as

    follows:

    1. ADVANCES AGAINST PLEDGE STOCK IN TRADE OR PRODUCTS

    When a cash is granted against the pledge of stock or product, cash credit form is

    taken, from the certain products or stock, but the actual pledge is created when the

    stock or finished product are placed under the bank's lock or the document of title

    are duly endorsed to the bank by the borrower.

    2. HYPOTHECATION OF STOCK ON FINISHED PRODUCTS:

    The difference between pledge and hypothecation is that under a pledge the

    borrower's goods are placed in the bank's possession under own lock, whereas,

    under a hypothecation, they remain in the possession of the borrower or guarantor

    and are merely charged to the bank under documents signed by them. Even though

    the documents empower the bank to take possession of the goods hypothecated,

    but it is possible that the borrower may actually resist any attempt.

    3. MORTGAGES OF PROPERTY:

    Title deeds of immovable property are accepted by the bank only as collateral

    security or alternatively as unauthorized security.

    MODES OF CREDIT FACILITIES

    There are two types of facilities

    A FUNDED FACILITY

    1) Running finance

    2) Cash finance

    3) Demand finance

    4) Payment against documents

    5) Finance against imported merchandise

    6) Finance against trust receipt

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    7) Export finance

    8) Foreign bill purchased

    9) Others

    NON FUNDED FACILITY

    1) Letter of credit

    2) Letter of guarantees

    3) Bid bonds

    4) Performance bonds

    5) Other facilities

    REMITTANCES

    DEMAND DRAFT

    1) Demand draft is a written order drawn by a branch of a bank upon the branch of

    same or any other bank to pay certain sum of money to or to the order of specified

    person

    2) Demand draft is a negotiable instrument.

    3) Legal provisions are same as that of cheque.

    4) It is to be ensured that purchaser can at least sign.

    5) Thumb expression is not accepted on DD

    6) The following are the parties.

    a) purchaser

    b) issuing branch

    c) drawee branch

    d) payee

    A demand draft may be issued against the written request of the customer before

    issuing it must be seen that the demand draft is in order.

    SCRUTINY OF APPLICATION

    The DD application must be scrutinized by the counter clerk in respect of following

    points.

    A There should be branch where payment is to be made.

    B full name of payer should be mentioned

    C amount in words and figures must be same

    D application to be signed by the purchaser

    TELEGRAPHIC TRANSFER

    Transfer of funds from one branch to another branch of the same bank or upon

    other bank under special arrangements.

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    Telegraphic transfer is not negotiable

    The funds are not payable to bearer

    Minor cannot avail this facility

    PARTIES

    Following are the parties involved

    Applicant

    Drawing branch

    Drawee branch

    Beneficiary

    Full name of the beneficiary or account number should be mentioned in the

    application form.

    Instruction regarding mode of payment should be obtained.

    A record in the remittance outward register should be maintained.

    All the remittance must be controlled through number.

    MAIL TRANSFER

    Transfer of funds from one branch to another branch of the same bank with in or

    out side the city is called mail transfer.

    Mail transfer is not negotiable

    The procedure is same as for DD

    All precautions must be observed

    PAY ORDERS

    Pay order is meant for bank own payment but in practice they are also issued to

    customers.

    A pay order is written authorization for payment made in a receipt form issued

    and payable by the bank. To the person named and address.

    The following are the parties

    A purchaser

    B issuing branch

    C payee

    Charges must be recovered at prescribed rate.

    Pay order should be prepared like demand draft.

    A record of all issued and paid should be maintained.

    Credit voucher should be prepared

    TECHNOLOGY DEPARTMENT

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    Technological advancements are also affecting the banking industry. The foreign

    banks have a competitive edge over all local banks in their technologies'

    advancements and automated systems. Local banks have also realized the gravity

    oil this situation and are striving to add computerized systems to their branches

    MCB is ahead of all other local banks in this field and now it is in a position to even

    compete with foreign banks. There are more than 1045 branches of MCB all over

    Pakistan and out of these more than 300 branches are fully computerized Almost all

    .the branches of big cities are computerized; therefore, the need for a technology

    department at each branch is growing. Now a day, a computer division is working in

    each city to provide service to ad the branches of that area.

    MCB has also introduced the now concept of online banking. There are now more

    than 250 branches linked through this system and they can transact with each

    other directly using computer systems at their own branches. Now customers do

    not have to wait long for their transactions and can operate their account through

    all the online branches.

    ATM NETWORK:

    ATM stands for Automatic Teller Machine. This machine is used to transact in one's

    account without intervention of humans. These machines are basically used for

    taking cash, confirming balances and requesting statements / cheque books.

    MCB has the largest ATM network in the country at the moment with almost one

    ATM at each online branch and also ATM terminals at International Airports. This

    network covers more than the 27 cities of Pakistan including the provincial capitals

    and large commercial cities of the country.

    ATMs are operated through a card issued to the valued customers and by

    application of Personal Identification Number (PIN number). A person can withdraw

    from any machine across Pakistan with having an account in only one branch of

    MCB. This was only possible with the help of online system. In this system all the

    machines are linked to central banking host at IRM division Karachi through either

    satellite or telephone controller. This system identifies the card holder and his PIN

    Number.

    Now MCB has also entered into a contract with Cirrus which is a subsidiary of

    MasterCard. This contract will enable an ATM card holder to use his account even

    when he is out of country at all the ATMs where Cirrus logo is displayed.

    Green Cards are ordinary cards with a maximum withdrawal facility of Rs. 10,000/-

    in a day. The annual fee for this card is Rs. 300/- only.

    Gold Cards are special cars with maximum withdrawal limit of Rs. 25000/- in a day.

    These cards are issued to the persons having more than Rs. 500000/- as their

    average balance.

    International Cards are issued in collaboration with Cirrus and are useable all over

    the world with maximum withdrawal facility according to the standards of Cirrus.

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    MCB WEB SITE

    MCB has also initiated its own website on internet with the address.

    www.mcb.com.pk

    MISCELLANEOUS

    PRODUCTS AND SERVICES OF MCB

    Following are some products of MCB that are introduced by Musing Commercial

    Bank after privatization.

    1) MCB RUPEE TRAVELLER CHEQUE:

    MCB Rupee Travelers Cheques are as good as cash, infact better. Better because

    with Rupee Travelers Cheques you have the power to purchase and a feeling of

    security that should you lose them, you will get a refund.

    MCB Rupee Travelers Cheques are accepted at major shops, travel agents, hotels,

    business establishments and MCB branches all over Pakistan. You don't have to be

    an MCB account holder to buy the Rupee Traveler Cheques. Anybody can purchase

    them. It's a safe and convenient way to conduct everyday business. At a time when

    thefts and robberies are on the increase, you are better off carrying Travelers

    Cheques rather than money.

    2) MAHNAMA KHUSHALI SCHEME:

    A 5- year fixed Deposit Scheme, targeted to persons with small savings who would

    desire a regular monthly return on their investment.

    SALIENT FEATURE:

    a) Minimum amount of investment shall be Rs.0.010m and the maximum amount

    of investment would be Rs. 1.000m.

    b) Khushali Certificates can be purchased by individuals (singly or jointly) or by the

    Proprietorship/Partnership concerns or Companies, etc. in their name

    c) The Khushali Certificate will be of five years maturity.

    d) The interim rate of profit offered will be minimum 1% per month. If the profit

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    declared by the bank is higher, additional profit will be paid.

    e) Zakat will be deducted wherever applicable on yearly basis whether you will be

    receiving your profit or encashing your certificates.

    f) As per Government Directions, tax on the profit / return is to be deducted by

    MCB branches at the time of payment.

    3) MCB KHUSHALI BACHAT ACCOUNT:

    FEATURES:

    a) 8% rate of return per annum.

    b) Returns calculated on daily.

    c) Average balance and paid half yearly.

    d) Introduced first time in Pakistan.

    e) The facility of helping account holders pays utility bills (electricity, telephone and

    gas) through their account. No queues. No delays.

    4) PRIME CURRENCY ACCOUNT SCHEME:

    Launched to attract deposits in foreign currencies. US Dollars, Pound Sterling, Euro

    and Japanese Yen.

    FEATURES:

    a) Owing foreign currency account under the Prime Currency Scheme allows you to

    earn attractive rates of interest in foreign currency.

    b) You have a choice between opening this account in your personal name and

    opening it under joint names.

    c) Whether you are a resident or a non-resident Pakistan, MCB Prime Currency

    Scheme invites all to operate a foreign currency account.

    d) Foreign nationals and foreign companies can also open a foreign currency

    account under the Prime Currency Scheme.

    e) Your foreign currency account can be opened in four global currencies: The

    United States Dollar, the Pound Sterling, the Japanese Yen and the Euro.

    f) Travellers Cheques and Foreign Currency Notes can also be issued to holders of

    persona! and Joint accounts.

    g) Remittance from abroad, Travellers Cheques, Foreign Currency Notes and

    Foreign Exchange generated by encashing F.E.B.Cs may be deposited in these

    accounts.

    h) Rupee Loan facility will also available against this account.

    i) You can draw any amount of foreign exchange from your foreign currency

    account and transfer or remit the amount freely to any part of the world without

    any restrictions.

    j) The restrictions imposed by the State of Pakistan for the opening of foreign

    currency accounts in case of passport; Work-permit and resident Visa have been

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    withdrawn. Your account will be restriction free.

    k) The Prime Currency Scheme is exempt from al! forms of taxes including Income

    Tax, Wealth Tax and Zakat deductions.

    l) MCB Prime Currency Scheme is a world in itself.

    MCB - committed to working for your convenience - offers the foreign currency

    account facility at more seventy of its branches all over Pakistan.

    5) HAJJ MUBARAK SCHEME

    A saving scheme, of 2/3 years duration, for the convenience of persons, with a

    limited income, who desire to perform Hajj was introduced.

    Under the 2 years scheme, a monthly deposit of Rs.1800 is required, whereas

    under the 3 years scheme, the required monthly deposit is only Rs.1200.

    6) CAPITAL GROWTH CERTIFICATE SCHEME:

    For long term depositors under which the amount deposited almost doubles at the

    end of 5 years. For the scheme, the minimum amount of deposits is Rs. 10000

    while there is no maximum limit. In case of premature encashment of the

    certificate, the depositor will profit at the same rates as that of PL Saving Account.

    7) FUND MANAGEMENT SCHEME

    This scheme is offered to corporate and customers and is aimed at providing better

    rate of return up to 15% per annum. One of the objectives of the scheme is to

    develop secondary market for Government Securities.

    8) CONSULTANCY SERVICES:

    In the process of privatization of public sector units, prospective buyers need

    professional assistance and MCB, with its expertise, offers to them specialized

    service for valuation of the market value of the industrial unit, preparing bid

    documents and arranging finance for the purchase of the unit.

    9) SELF SUPPORTING SCHEME:

    For the benefits of genuine worker/borrowers who are poor and needy and for small

    entrepreneur the bank as evolved a self supporting scheme: maximum amount of

    loan Rs.25000 and minimum Rs.5000 per individual. Loan will be totally free of

    mark-up.

    10) FAX PRESS

    This product was first of its kind introduced by using modem technology of The Fax

    Machine. It facilitates speedy transfer of funds within Pakistan. The service

    guarantees transfer of from one city to another, within an hour.

    11) NIGHT BANKING SERVICE:

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    For the convenience of the account holder, service has, especially, been introduced

    at busy commercial centers. Traders and other clients can now make deposit, with

    case, at such centers up to 8.00PM.

    12) UTILITY BILLS COLLECTION

    With the aim of extending this service to wider range of customers, the number of

    MCB branches collecting Utility Bills more than 900.

    1. MCB Mobile

    2. Islamic Banking Services

    13. MCB MOBILE

    Banking at your fingertips. Dial in anytime to get information regarding balance and

    mini statements.

    14. PYARA GHAR

    Flexible and competitive home financing facility with options of home purchase,

    construction and renovation.

    15. ISLAMIC BANKING SERVICES

    Islamic banking services through exclusive units/branches offering a range of

    liability and asset based Sharia compliant products like Musharika, Murabaha, Ijara

    and Istasana.

    16. MCB CAR CASH

    Car financing and leasing at competitive rates with flexible options Carcash finances

    both semi-commercial and non-commercial vehicles for personal and business use.

    17. MCB LOCKERS

    The best protection for your valuables. Lockers of different capacities are available

    nationwide.

    Objectives of MCB

    The following are the objectives of Muslim Commercial Bank Limited.

    CREATING AND MANAGING VALUES.

    The first objective of Muslim Commercial Bank Limited is to create and mange the

    values, which is one of the back bone of the objectives of any well organized and

    managed organization.

    HUMAN CAPITAL.

    The second objective of Muslim Commercial Bank is to take care of the Human

    capital which is a necessary thing for the development and prosperity of any well

    established organization.

    BEST PLACE TO WORK.

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    The third objective of Muslim Commercial Bank Limited is to make it a place which

    is much feasible and comfortable for employees of the bank. The MCB is always

    conscious in developing such place where employees of the bank feel easiness.

    TECHNOLOGY.

    The forth objective of Muslim Commercial Bank Limited is to bring new and latest

    technology in the operations of the bank. At MCB, technology has a direct relation

    with your needs; it is a means for creating value and convenience for the customer.

    Over the last few years MCB has invested heavily into strengthening its technology

    backbone. Today it is leading the way in banking technology and setting new

    standards for the banking industry; penetrating into the local market, listening to

    the needs of the people and educating them of simple financial products and

    services that create both value and convenience. MCBs strength lies in providing a

    technological base at the grass roots level of the society with a challenge to educate

    and assimilate such systems across vast cultural and economic backgrounds. With

    over 768 automated branches, 243 online branches, over 151 MCB ATMs in 27

    cities nationwide and a network of over 16 banks on the MNET ATM switch, MCB

    continuously innovates new products and services that harness technology for the

    customers benefit.

    UNDERSTANDING & RELATIONSHIP.

    The fifth and very important objective of Muslim Commercial Bank Limited is to

    create such an environment which is suitable for creating understanding and

    relationship between the employees, thus going towards the way of development

    and prosperity. Over the years, MCB has fostered strong bonds with its customers.

    Understands them; their needs. They feel comfortable with MCB; its their bank; it

    responds to them; listens to them; partners with them; grows with them. At MCB,

    banking is all about being there for people, making a home in their hearts-

    continuously building relationships on mutual trust and confidence. We understand

    that relationships are about expectations-our products and services are based on

    your customers, expectations. Be it financing for personal or business related

    needs, funds transfer and trade related facilities or need for different types of

    deposit accounts, MCB offers you a variety of products and services customized to

    satisfy your individual needs.

    UNDERSTANDING CONVENIENCE.

    The next objective of Muslim Commercial Bank Limited is to make understanding a

    convenient thing for the whole environment of the bank, for the purpose of

    boosting up its values and prosperity in such a competitive environment.

    Convenience is what the customer is looking for; and this is what we at MCB are

    continuously striving to provide. Whether it is the 24 hours cash convenience of our

    ATM network or the easy availability of financing requirements or simple opening of

    account, MCB has tailored its products and services to make your life easier. MCB

    knows the particular needs of its diverse customer base d continuously develop

    products and services that fulfill these needs.

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    UNDERSTANDING RELIABILITY.

    The last but not least objective of Muslim Commercial Bank Limited is to make an

    environment which have an understanding of reliability in the whole structure of the

    bank. With a strong financial base, a promising team and the right resources, MCB

    has proved to be a reliable partner indeed. MCB understands the special needs of

    the business, trading and agricultural sectors. Strategically located branches in

    small towns and cities provide warm services and advice to the small businessmen

    and local traders. MCB speaks their language; it understands their needs and

    provides tangible results. By responding in a timely manner with a flexible

    approach, MCB provides its clients with the reliable financial service and support

    they require to successfully achieve their business objectives. With a solid

    foundation of over 50 years in Pakistan and having recently completed 10

    successful years of privatization, MCB is strongly positioned to lead the banking

    sector in the new millennium. You can feel safe in our hands.

    BRANCH NETWORK

    The following is the Branch Network of Muslim Commercial Bank Limited.

    Sector wise position of circle,

    As on 30-12-2002

    Consumer Sector 810 Branches.

    Commercial Sector 210 Branches

    Corporate Sector 20 Branches

    Overseas Branches 4

    EPZ Branch 1

    Total Branches 1045

    INFORMATION ABOUT MY BRANCH

    I did my internship in Muslim Commercial Bank Limited Grain Market Branch,

    Renala Khurd.And some important informations about my branch which I observed

    are as follows:

    MANAGEMENT OF THE BRANCH

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    RATE OF INTEREST:

    The rate of interest provided by such bank is minimum 4.45% and maximum 9%.

    FINANCING:

    Mainly, the short term financing schemes are being dealt here.

    CAPITAL:

    Capital of branch is treated in its Head Office.

    REVENUES:

    The total revenues of this branch are near to 11.25 million.

    WORK DONE BY ME

    In the Muslim Commercial Bank Ltd. I really enjoyed working with the staff of

    Ghalla Mandi Branch Renala Khurd and having a wish to be employee of MCB. It

    was almost impossible to work in all the departments within that limited time. But

    on my request, the staff of the branch provided me the opportunity to work in the

    different departments for the sake of practical knowledge. I feel highly indebted to

    work in the Renal Khurd Branch on the request of the manager of that branch Ch.

    Abdul Sattar, because I learnt a lot in that branch.

    During my internship training in the MCB as I early mentioned that I have worked

    in different departments & seats and learnt the followings.

    UTILITY BILLS COLLECTION

    Muslim Commercial Bank Ltd. collects utility bills on behalf of WAPDA, Sui Gas

    Companies, and Pakistan Telecommunication Corporation Limited by putting the

    stamp on the utility bills Paid, Date of payment, Signature of the officer receiving

    the utility bills. After receiving utility bills a list is made on the form which is called

    Bills scroll form. One copy of the scroll is with the bank for evidence whereas the

    original copy with the receipt of the bills is sent to the billing department of the

    respective corporation. The bank charge commission on the bills.

    OPENING NEW ACCOUNT BASICS

    During the span of mine internship in MCB I learned and observed a lot of about the

    opening of an account. Basically I think that the opening of an account is the

    establishment of a contractual relationship between the banker and the customer.

    By opening an account at a bank a person becomes a customer of a bank. Further

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    I am going to express the basic requirements and steps involved in the opening of

    an account.

    INVESTIGATION

    Before opening an account MCB as like the other banks in Pakistan ascertain

    whether or not the person who is going to open the account is a desirable customer

    or not. Then MCB determine the prospective customers integrity, respectability,

    occupation and the nature of business by the introductory references given at the

    time of account opening. Negligence in this informal preliminary investigation may

    result in serious consequences not only for the banker concerned directly but also

    for other bankers and the general public who may be affected indirectly. In

    Ladbroke & Co. V Todd (1914), the banker did not obtain introduction at the time of

    opening the account, and it was construed a negligence within Section 82 of the

    Bills of Exchange Act 1882.

    In order to further strengthen and streamline this process, the Federal Ombudsman

    of Pakistan, vide his ruling on complaint No. II/31/5186, has directed the banks to

    retain with the account opening form a Photostat copy each of the National Identity

    Cards of the person desiring to open an account as well as that of the introducer.

    As per these directions, the concerned Branch Managers are required to obtain the

    original National Identity Cards along with their Photostat copies and then return

    the original after attesting the authenticity of the retained copy.

    HOW TO OPEN AN ACCOUNT (IN GENERAL)

    Before opening an account in MCB I observed that the following points must be

    considered in this regard.

    1. Another account holder of the bank should properly introduce the new customer.

    2. The account holder should sign the account opening form in the presence of bank

    officer and the signature is duly verified.

    3. A copy of identity Card is required by Bank.

    4. Against submission of the Banks prescribed application form, duly introduced in

    the manner provided and on supplying such document, as may be required and

    account may be opened. The Bank reserves to itself the right to refuse to open and

    account without assigning any reason.

    5. Each account shall be allotted a distinct number that is to be quoted in all

    correspondence with the bank relation to the account.

    6. Minimum amount to open an account is required regarding the nature of

    account.

    PROCEDURE TO OPEN AN ACCOUNT

    According to my practice in MCB, when a customer wants to open an account, the

    bank officer gives him an application form. All information, which is necessary to be

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    known by the bank, are requirements of the application form. Form also requires

    the essential documents to be attached by the customer.

    Basically following information is required to open an account with MCB

    1. Title of Account

    2. Full Name of Applicant

    3. Occupation

    4. Address

    5. Telephone No.

    6. Currency of account

    7. Nature of Business

    8. Introducers Name, Address & Signatures

    9. Special instruction regarding the account

    10. Initial Amount of the Deposit

    11. Signature of the applicant

    PROCEDURE TO HONOUR A CHEQUE

    During my internship training in the Muslim Commercial Bank Limited, I observed

    and found Cheques are received for the following purposes.

    i) For Cash payments

    ii) For transfer(from one account to another account)

    iii) For Clearing

    I) FOR CASH PAYMENTS

    Cheques which are presented on Bank counter must be checked in the following

    way:

    1) Date.

    2) Signature of Drawer.

    3) Signature of Payee.

    4) Whether Bearer has cancelled.

    5) Whether Payee account duly is there.

    If condition 4&5 exist then check the signatures of Drawer.

    6) Match the figure and wordily amount of cheque.

    When all above matters are satisfied then come to the Token register and check:

    1) Token number.

    2) Cheque number.

    3) Amount of cheque.

    4) Particulars.

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    Two stamps are put on cheque.

    a) Cash Payment (on the face of cheque).

    b) Stamp for Token (on the back of cheque).

    On stamp which is put for token their details are as follows:

    Token number.

    Time of giving token to client.

    Signature of token giver.

    Note:

    Payment is also made when cheques of same branch account is presented for

    transfer to other account in same ranch along with cheque for payment.

    II) CHEQUE FOR TRANSFER:

    When cheques are presented to be sent for collection and drawn on bank situated

    within the city then there are three stamps to be put on face as well as on back of

    cheque.

    a) Crossing Stamp (face).

    b) Transfer Stamp (face).

    c) Bank Manager Stamp (back).

    Only in MCB branches.

    CHEQUES FOR CLEARING:

    There are two stamps put on each cheque, sent for clearing:

    a) Crossing Stamp.

    b) Manager Stamp.

    CHEQUES IN COLLECTION:

    When cheques received in clearing are intra city then these are controlled under

    CC.

    First of all, these cheques are recorded in day book then allotted number and then

    serial number. Then a performa is prepared in which Bank on whom was drawn,

    cheque number, amount, beneficiary name are recorded. After completing that

    performa cheque is posted along with performa.

    CLEARING

    Following information is entered in clearing register.

    a) Name of favoring party.

    b) Name of bank on whom drawn.

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    c) Branch.

    d) Cheque number.

    e) Amount.

    Clearing is sent after entering in register. In clearing register future date and day is

    putted. Cheques and vouchers are then separated and Cheques are sent for

    clearing.

    Clearing credit vouchers are entered on clearing sheet. Such credits are balanced

    by giving debits to cheques received in clearing from other branches. At the

    beginning of the day clearing return sheet is received. Vouchers are made if

    1. Clearing received is more than clearing delivered then Credit voucher.

    2. Clearing delivered is more than clearing received then Credit voucher.

    On the same day, credit vouchers sent for clearing are entered on the sheet's credit

    side.

    Cheques are sent to NIFT after taking them on calculator, their total amount along

    with total number of instruments. A summary is prepared and sealed after noting

    the number of seal in summary.

    Telephonic Transfer

    DD- Demand Draft

    PO- Payment Order

    For TT, the account of beneficiary must be there in branch. DD is also prepared and

    beneficiary can get payment.

    First of all, Performa is filled by purchasing party along with cheque or cash

    payment. When cheque is received it is first posted in computer section in order to

    check the balance of account. After posting the bank officer calculate tax if National

    Tax number is not there. i.e.

    Rs.100000 @0, 1%

    More than Rs.40000 @0.4%

    Commission and postage charges are also calculated. These are paid in cash or

    otherwise by cheque.

    ISSUANCE OF CHEQUE BOOK

    During my period of internship in MCB i observed that when a account is opened

    then a cheque is issued to thecustomer for drawing his money at per rules.

    Following procedure is adopting for the issuance of cheque.

    When a customer opens an account with the bank, he is provided with cheque book

    for withdrawals from account. However, the first cheque book is given to the

    customer only when all the required documents are checked. A cheque book

    contains ten, twenty five, fifty or hundred leaves. The cheque book also carries a

    requisition slip for the issuance of the new cheque book. This slip is duly filled and

    singed by the customer. The signature of the customer is verified by the bank and

    new cheque book is issued to the customer and serial numbers of the cheque are

    duly entered in the book of the bank. Along with the signature, person should also

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    write his full name & address.

    Usually only one cheque book is issued at a time, however big concerns who need a

    number of cheque books at a time, may ask the bank to stock as number of cheque

    books in their name and to point their name on these cheque books.

    Bank debits the clients account for excise duty of Rs.2.50/- per cheque and keeps

    the cheque book ready for the customer, as on his advice.

    The officer keeps and maintains the cheque book register Cheque book inventory

    and cheque books issued are recorded in this register. The account number for

    which the cheque book is issued and the number of leaves are also recorded in this

    register when the cheque book issued an entry is passed in the cheque book issue

    register.

    RUPEE TRAVELLER CHEQUES: RTCS

    When RTCs are to be issued payment is received in cash or by cheque, tax @0.03%

    is charged id National Tax number is nor available. RTCs are issued in consecutive

    number of face value of

    Rs.1000Z

    Rs.5000Z

    Rs.10000Z

    Rs.50000Z

    Z Rs.100000

    Specimen signatures of buyer are taken and clearing slip is in four pages. One is

    sent to Head office, one to RTC division, one for bank record and one for client.

    If client wants immediate payment of RTCs then he will bring RTCs with two

    signatures, one copy of deal and ID card copy. Payment is made. RTCs can be

    endorsed to other party. Once receiving party will pay the RTCs along with credit

    vouchers in their relevant account with Bank. Payment will be credited to account of

    paying party.

    FINANCIAL ANALYSIS

    BALANCE SHEET (ASSETS)

    AS ON 31ST DECEMBER 2000-01-02

    Rupees (000)

    Item 2000 2001 2002

    Cash and balance 12571424 212559900 17867991

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    Balance with other bank 4757413 3025689 2154190

    More at call and short notice 6064332 15470519 33874620

    Investment 36480913 55432235 89609821

    Advance 86312721 46584120 78923737

    Fixed assets 3482950 3659646 3825045

    Other assets 13862305 11400906 8883163

    Total 174715063 187053515 235138567

    MUSLIM COMMERCIAL BANK LIMITED

    BALANCE SHEET (LIABILTY)

    AS ON 31ST DECEMBER 2000-01-02

    Rupees (000)

    Item 2000 2001 2002

    Deposit & other account 135990147 154544451 182705716

    Borrowing from bank 5856198 8946624 21987824

    Bills payable 7803443 8097178 6261957

    Others 8438055 8578240 9045634

    Share capital 2202855 2423140 2665455

    Preserve 12277630 2278980 3026517

    Un-appropriated profit 3185 283940 621985

    Surplus on revelation of fixed assets 1188122 1900962 5384934

    174715063 187053515 235138567

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    MUSLIM COMMERCIAL BANK LIMITED

    BALANCE SHEET (ASSETS)

    HORIZONTAL ANALYSIS

    AS ON 31ST DECEMBER 2000-01-02

    Rupees (000)

    Item Increase (Decrease Increase (Decrease)

    Amount %age Amount %age

    Cash 8688476 69.11 (339109) (15.95)

    Balance with other bank (1731724) (36%) (871499) (28.80)

    Money at call and short notice 4618425 42.55 18404101 118.96

    Investment 12321288 28.58 341775896 61.65

    Advance (9773140) (113.31) 2339617 3.05

    Operating fixed assets 55290 1.53 165399 4.51

    Other assets (1803004) (13.65) (2517743) 22.8

    MUSLIM COMMERCIAL BANK LIMITED

    BALANCE SHEET (LIABILITIES)

    HORIZONTAL ANALYSIS

    AS ON 31ST DECEMBER 2000-01-02

    Rupees (000)

    Item Increase (Decrease)

    2000-2001 Increase (Decrease)

    2001-2002

    Amount %age Amount %age

    Deposits and other account 18554304 13.64 28161265 1822

    Borrowings (7944051) 47.03 13041200 145.76

    Bills payable 293735 3.76 (1835221) 22.66

    Other liabilities 142064 1.68 467394 5.44

    Share capital 220285 9.99 242315 10

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    Reserve fund & other reserves 1350 0.5 747537 32.81

    Un-appropriated profit 2800775 8814.9 338045 119.05

    Surplus on revaluation of fixed assets 791889 71.40 3483972 183.27

    MUSLIM COMMERCIAL BANK LIMITED

    BALANCE SHEET (ASSETS)

    VERTICAL ANALYSIS

    AS ON 31ST DECEMBER 2000-01-02

    Rupees (000)

    Items 2000 2001 2002

    Cash 7.21% 1137% 7.60%

    Balance with other bank 2.73 1.61 0.92

    Money at call and short notice 6.22 7.75 14.41

    Investment 24.71 29.67 38.11

    Advance 49.50 41 33.56

    Operating fixed assets 2.07 1.95 1.62

    Other assets 7.57 6.10 3.78

    Total 100% 100% 100%

    MUSLIM COMMERCIAL BANK LIMITED

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    BALANCE SHEET (LIABILITIES)

    VERTICAL ANALYSIS

    AS ON 31ST DECEMBER 2000-01-02

    Rupees (000)

    Items 2000 2001 2002

    Deposits and other account 77.84% 82.62% 78.85%

    Borrowings 9.67 4.78 9.49

    Bills payable 4.47 4.32 2.70

    Other liabilities 4.83 4.59 3.90

    Share capital 1.26 1.30 1.15

    Reserve fund & other reserves 1.30 1.22 1.30

    Un-appropriated profit .0018 .15 .27

    Surplus on revaluation of fixed assets .63 1.02 2.32

    Total 100% 100% 100%

    MUSLIM COMMERCIAL BANK LIMITED

    PROFIT AND LOSS ACCOUNTS (INCOME)

    FOR THE PERIOD ENDED DECEMBER 2000-01-02

    Rupees (000)

    Items 2000 2001 2002

    Interest / return earned 1424242 17033225 15385869

    Fees, commission 909045 868637 907071

    Income from dealing foreign currency 609838 687854 503593

    Dividend income 158909 243994 297748

    Other income 1085614 400140 881746

    Total 16887648 19233850 17976027

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    MUSLIM COMMERCIAL BANK LIMITED

    PROFIT AND LOSS ACCOUNTS (EXPENSES)

    FOR THE PERIOD ENDED DECEMBER 2000-01-02

    Rupees (000)

    Items 2000 2001 2002

    Cost / return on deposit 7238680 7544897 6074682

    Administrative expense 7128658 7331623 8077395

    Provision for diminution the value of investment 46048 62064 -

    Provision against non-performing advance 601799 1704944 -

    Other provisions 30000 40000 -

    Bad debts 483943 448999 721105

    Other charges 36725 147 1313

    Profit before tax 1321795 2101176 3101020

    Taxation 587066 993000 1362426

    Total 17474714 20226850 19337941

    MUSLIM COMMERCIAL BANK LIMITED

    PROFIT AND LOSS ACCOUNTS (INCOME)

    HORIZONTAL ANALYSIS

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    FOR THE PERIOD ENDED DECEMBER 2000-01-02

    Rupees (000)

    Item Increase (Decrease) 2000-2001 Increase (Decrease)

    2001-2002

    Amount %age Amount %age

    Interest / return earned 2908983 20.60 (1647356) (9.67)

    Fees, commission etc. (40408) (4.44) 38434 44.42

    Income from dealing foreign 78016 12.79 (184261) (26.78)

    Dividend income 85085 53.54 53754 22

    Other income (685204) (63.11) 481606 120.35

    MUSLIM COMMERCIAL BANK LIMITED

    PROFIT AND LOSS ACCOUNTS (EXPENSES)

    HORIZONTAL ANALYSIS

    FOR THE PERIOD ENDED DECEMBER 2000-01-02

    Rupees (000)

    Item Increase (Decrease) 2000-2001 Increase (Decrease)

    2001-2002

    Amount %age Amount %age

    Cost/return on deposit 306217 4.23 (1470215) 19.48

    Administrative expense 202965 2.84 745772 10.17

    Provision for diminution 160126 34.78 (62064) (100)

    Provision against non-performing advances 1103145 183.30 (1704308) (100)

    Other provisions 1000 33 (4000) (100)

    Bad debts (34944) 7.22 272106 606

    Profit before tax 779381 58.96 999844 47.58

    Tax 405934 69.14 369426 37.20

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    MUSLIM COMMERCIAL BANK LIMITED

    PROFIT AND LOSS ACCOUNTS (INCOME)

    VERTICAL ANALYSIS

    AS AT DECEMBER 2000-01-02

    Items 2000 2001 2002

    Interest earned 83.6% 88.56% 85.60%

    Fees, commission etc. 5.38 4.52 5.04

    Income for dealing foreign currency A/C 3.61 3.58 5.04

    Dividend income 0.94 1.27 1.66

    Other income 6.43 2.08 4.91

    Total 100% 100% 100%

    MUSLIM COMMERCIAL BANK LIMITED

    PROFIT AND LOSS ACCOUNTS (EXPENSES)

    VERTICAL ANALYSIS

    AS AT DECEMBER 2000-01-02

    Items 2000 2001 2002

    %age %age %age

    Cost / return on deposit 41.42 37.30 31.41

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    Administrative expense 41 36.25 41.76

    Provision for diminution the value of investment 0.26 0.306 00

    Provision against non-performing advance 3.44 8.42 00

    Other provisions 0.17 0.20 00

    Bad debts 2.76 2.25 3.72

    Other charges 0.21 00 .006

    Profit before tax 4.56 10.39 16.35

    Taxation 3.35 4.90 7.05

    Total 100% 100% 100%

    PERFORMANCE 1993-2002

    The following figures will give an idea of the progress made after privatization.

    (Rs. In million)

    1993 2002

    Authorized share capital 2000 3500

    Paid-up share capital 663 2665

    Reserve funds & other reserves 12010 3027

    Total assets (excl. contra) 75427 235139

    Deposits 62783 182706

    Advances 30753 78924

    Investments 27864 89610

    Imports 32734 48842

    Exports 16931 28284

    Home remittance 3023 32962

    Pre-tax profit 346 3103

    No. of branches 1290 1045

    No. of employees 13768 10926

    No. of accounts 3411427 4463530

    BALANCE SHEET (ASSETS)

    HORIZONTAL ANALYSIS

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    COMMENTS

    Cash is increased in 2001 but decrease in 2002; it shows that the liquidity

    position of the bank is going to be weak, so it is alarming sign for the bank.

    Therefore bank should take necessary steps according to the position.

    There is decreasing trend in balance with other banks which is a negative sign.

    Increase in money at call and short notice, it means that customers of bank are

    very punctual in making payments. Therefore it is good sign for the bank.

    In the field of investment there is increasing trend with the passage of time. It is

    common term of finance more investment more return.

    As we know that main source of profit of a bank is the difference between the

    percentages of interest, Banks pay less rate of interest than receiving the interest

    from the customers. In this case advance to customers very low in 2001 but

    increase in 2002. It means that MCB is running very well.

    MCB is in a position that it is earning more and more profit with passage of time.

    Then bank can purchase more and more fixed assets, and it is bank is doing. Assets

    of the banks are increasing day by day by purchasing the assets. More assets mean

    that bank has more capacity to pay off its liabilities. There is increasing trend in

    field of fixed assets. It is due to purchase of new assets.

    Other assets have a decreasing trend which is not a positive sign. Decrease in

    assets decrease the worth of organization

    LIABILITIES

    There is increasing trend in deposits and other accounts which shows the

    credibility of the bank.

    Borrowing is decreasing in 2001 but there is increasing trend in the year 2002.

    Although it is seeing that banks borrowing is increasing with the passage of time

    which is not a good sign but there is a positive thing in this behalf, usually banks

    borrow money at that time when they would have to give it for earning more profit,

    I think the Muslim Commercial Bank doing the same thing for increasing its profits.

    Bills payable increase in 2001 but decrease in 2002 positive sign.

    Other liability has an increasing trend not good because increase in liability

    decreases the liquidity position of the bank.

    Share capital increase that shows the creditability of bank.

    The Muslim Commercial Bank Limited is increasing its reserves and Un-

    appropriated profit in order to increase its lending power, which is good sign,

    because according to the prudential regulations of State Bank of Pakistan, a bank

    can lend money (per party exposure) equal to the 30% of its assigned capital plus

    reserves.

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    MUSLIM COMMERCIAL BANK LIMITED

    PROFIT AND LOSS A/C

    HORIZONTAL ANALYSIS

    INCOME

    Interest income decrease in 2002 will great proposition which is not favorable. It

    means that interest received by the bank is decreasing with the passage of time. It

    is not good for a banking company.

    As we all know that banks provide many services for their customers and also act

    as a agent of the customer. The banks receive fee and commission after their

    services; it is a main source of bank to receive fee and commission from their

    customers. In case bank is taking more fees as compared to previous years. This is

    good for the bank.

    In foreign currency dealing and dividend there is huge increasing trend which

    shows the investment of bank in healthy organization.

    Other income decrease in 2001 but this increase mean positive situation.

    EXPENSE

    Return on deposit decreases which shows good sign and it is due to decrease in

    return rate.

    Adm and diminution and provision against non performing loan decreasing turned

    that is favorable.

    Bad debts increased with huge amount not positive sign.

    Profit before taxation has increased with greater proportion.

    Tax increases which are not bad because it is interrelated with profit, if profit

    increased, tax also increase.

    VERTICAL ANALYSIS

    INCOME

    Interest earned decrease which is negative sign.

    As we know that banks provide many facilities other than money lending and

    borrowing. Banks receive fee, commission etc. for these services. Therefore fee and

    commission income are increasing which is good and favorable signs.

    Divided income increased but it is very small.

    Other income increase with great proportion good sign.

    EXPENSES

    Return on deposit decrease good sign because it increases the profit.

    Administration expenses are increased but no alarming rate.

    Position against non performing loan us zero which show bank have good

    customer.

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    All provision is zero which sows the good credit policy.

    Bad debt and other charges increased but the situation is not alarming.

    Profit increased.

    Tax is increased but it is interrelated with profit.

    OVERALL REVIEW

    The Bank has now completed more than 12 years, since its privatization and it is,

    indeed, gratifying to note that during this period, MCB has performed well and has

    sustained its growth in all the major sectors. The well deserved credit, for this good

    performance and progress, must surely go to the Banks management, its Directors

    and, in no small measure, to the entire MCB team for its dedication, concerted

    efforts and excellent team spirit.

    MCB has been a pioneer among the banks in Pakistan, particularly in introducing a

    number of innovative banking products and services. For the first time in the

    history of Pakistan, these multifarious products mostly in the shape of saving

    schemes have been introduced by MCB with brand names. This has set the trend

    and many other banks, both local and foreign, have since followed in MCBs

    footsteps, by launching new products and services, on similar lines.

    RATIOS ANALYSIS

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    Ratio analysis is an important and age-old technique of financial analysis. Ratios are

    important and helpful in the reference that:

    These simplify the comprehension of financial statementx and tell the whole story

    of changes in the financial conditions of the business.

    These provide data for inter-firm comparison. The ratios highlight thex factors

    associated with successful and unsuccessful firms, also reveal strong and weak

    firms.

    These help in planning and forecasting these can assistx management in its basic

    functions of forecasting, planning, coordination and control.

    These help in investment decision in case of investor and lendingx decision in case

    of Bankers etc.

    However, the ratios are only indicators, they cannot be taken as final regarding

    good or bad financial position of the business other things have also to be seen.

    RATIO ANALYSIS

    1. RETURN ON EQUITY

    Rs. (000)

    2000 2001 2002

    13.14% 16.09% 14.86%

    2. RETURN ON ASSETS

    Rs. (000)

    2000 2001 2002

    0.42% 0.59% 0.73%

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    3. EARNING PER SHARE

    Rs. (000)

    2000 2001 2002

    3.33 4.57 6.52

    4. RETURN ON DEPOSIT

    Rs. (000)

    2000 2001 2002

    0.54% 0.71% 0.95%

    5. CASH / DEPOSIT RATIO

    Rs. (000)

    2000 2001 2002

    2.56% 2.25% 2.33%

    6. TOTAL ASSETS / NETWORK

    Rs. (000)

    2000 2001 2002

    31.23 times 27.16 times 20.09times

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    7. RETURN ON DEPOSIT

    Rs. (000)

    2000 2001 2002

    24 times 22 times 15 times

    8. INTEREST EXPENSES / TOTAL EXPENSES RATIO

    Rs. (000)

    2000 2001 2002

    41% 37.30% 31%

    9. INTEREST INCOME / TOTAL INCOME RATIO

    Rs. (000)

    2000 2001 2002

    83% 88% 85%

    10. NET PROFIT MARGIN

    Rs. (000)

    2000 2001 2002

    4.35% 5.76% 9.67%

    11. AVERAGE PROFIT PER BRANCH

    Rs. (000)

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    2000 2001 2002

    Rs. 607214 Rs. 1044463 Rs. 1663726

    1. RETURN ON EQUITY

    This ratio is more meaningful for share holders who are interested to know the

    profit earned by the company because the dividend paid from available profit higher

    ratio means factor of production fully utilized and good position. Here ratio is

    increased in 2001 but again decrease in 2002. And I think that the Bank improved

    its return on equity ratio in the year 2001. But it again fall down in the year 2002,

    which is an alarming sign for the Bank.

    2. RETURN ON ASSETS

    This ratio has an increasing trend. It means the assets of the business are fully

    utilized in more and efficient way and also shows the favorable trend of the

    business. This ratio of the bank was too low in the year 2000, but it improved in the

    year 2001, and it was much good in the year 2002.

    3. EARNING PER SHARE

    This ratio got really improved as it has gone with the increase in profit. Earning per

    share is a good measure of profitability when compared with similar other business.

    Here increasing EPS, which will surely increase share price. This ratio has the same

    trend as the return on the assets. And is improving in the every succeeding year.

    4. RETURN ON DEPOSIT

    Return on deposit is increasing trend which is favorable. This ratio shows with the

    increase of deposit the profit margin also increases. Increase in return on deposit is

    positive sign. This ratio has the same trend as the above mentioned ratio of return

    on equity has which is a good sign for the Bank.

    5. CASH / DEPOSIT RATIO

    Cash deposits ratio means liquidity position of the bank. This ratio is very low

    means that Bank has no idle fund but even low ratio bank has not liquidity

    problems. Bank meets all its financial problems. This shows the strategic policy of

    the bank and efficiency of the bank.

    6. TOTAL ASSETS / NET WORTH

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    This ratio shows the decreasing trend. But it is not had position because net worth

    of the bank increasing day by day. Increase in net worth shows that bank is on

    sound footing. And I think that this will provide benefit to the bank in the long run.

    7. TOTAL DEPOSIT / NET WORTH

    This ratio has also decreasing trend but decreasing is due to increase in net worth.

    And it will provide benefit to the Bank in the long run and in the coming years.

    8. SOLVENCY RATIO

    This ratio shows that the assets of the bank have increased more as compared to

    its liability which is good effect on the solvency of the bank. Solvency means the

    ability to meet its obligation: with the passage of time it is increasing which is good

    sign.

    9. INTEREST EXPENSE / TOTAL EXPENSE RATIO

    A decrease figure shows that deposits are getting low. The reason is the decrease in

    the return on deposit. When decrease return then people prefer to invest in

    business for more earning. This decrease in the interest expenses is due to the

    decrease in the borrowings of the bank. or it might be due to decrease in the

    payable interest rate to the lenders.

    10. INTEREST INCOME / TOTAL INCOME RATIO

    A little decrease figure rather than stagnant figure showing same amount of income

    generation. Although the rate of markup come down but it has no bad effect on the

    earnings of the bank. This ratio shows that interest income as compared to the total

    income of the bank is decreasing. But it does not mean that it is a bad effect.

    Because it might be due to increase in the other Income of the bank which is