comm 2 presentation
TRANSCRIPT
Economic Conditions
• Population: 191 Million
• History of economic boom and
busts– Inflation and Foreign Debt
• Highest GDP (real and nominal)
in Latin America
• GNI per capita: US $3,460 (World
Bank, 2006)
• Despite past troubles regarded
as potentially very rich country
– Natural resources, industrial
and agricultural sectors
Culture
• The spoken language is
Portuguese, NOT Spanish!
• Ethnic and cultural mixing
occurred during colonial period.
• Largest Roman Catholic
population in the world. (74% of
pop= 139 Million)
• Football (soccer) is religion
• Fun fact: over half the population
is under 20 years of age.
Language Lesson
Thank You
Take Care
Welcome
Beer
Heineken Please
Good
Obrigado
Ciao
Boa Vinda
Cerveja
Heineken Por Favor
Bom
General Etiquette• Norms similar to other Latin American countries.• Collectivist society– Long term commitment to member group i.e. family, organization– Loyalty overrides other rules• High uncertainty avoidance, risk averse• In a business deal, the person is more important than the company.• Be prepared to commit long term
resources to building a workable business relationship.
More Etiquette …• Addressing Brazilians in Spanish is offensive
• The “ok” sign is offensive• Never wear the colours of the flag• Business success in Brazil= loyalty,
respect, commitment• Resent outside presence
Business Etiquette
• Face to face, oral
communication is preferred
over non direct forms i.e. email
• Brazilians (both men and
woman) pride themselves on
looking good.
• Good conversation topics:
soccer, family, and children
• Bad conversation topics:
Argentina, politics, poverty,
religion, and the Rain Forest
Economic Conditions
• Extremely Poor
– Agriculture: 40% of GDP, 85%
of exports, 80% of workforce,
but only 4% of land is
cultivatable
• Population: 35,922,000
• Exports: coffee, cotton, cashew
nuts, tea, sisal, tobacco, clove
pyrethrum and minerals
• GDP per capita: $1,100
• Aid Received: $1.505 billion
Culture
• Family Values
– Extended families
– Infant Care
• Community
• Religion
– Mainland: Evenly distributed
between Christianity, Muslin
& Indigenous
– Zanzibar: 99% Muslim
• Over 100 languages are spoken
in Tanzania
– Swahili has become the
Official tongue
– English is extremely wide
spoken
More Cultural Background
• Their are numerous stratifications– Rich and Poor– HIV-AIDS• Corruption• Gender Issues
• Health Care
Language Lesson
Hello
What’s Up
I’m Fine
Beer
Thank You
Sorry
Hujambo
Mambo
Sijambo
Bia
Asante Sana
Pole Sana
Greetings
• Extreme protocol
• Patience
• Men and Women
• Be Conscience of your
Hands
Etiquette• Eating– Religion must be kept in mind– Communal Eating– Generosity– Hands• Time
– Once again, Patience is a must• Dress
– Informality
General
• About 27.5 million people
• Largest country on Arabian
Peninsula
• Monarchy
– King Abd Al Aziz Al Saud
• Sharia law
• Mecca and Medina
– Two of Islam’s holiest cities
Economic Conditions
• World’s leading Petroleum exporter– Accounts for 75% of government income• No income tax – welfare state for citizens– Many employed by government
• Large agricultural imports– 1% of land fertile
Culture
• Many wear traditional Islamic
attire– Women must cover their
heads and bodies
• Women not allowed to drive or
ride bikes
• Large population of foreign
nationals
• No pork or alcohol
• Much film and literature is
censored
Language Lesson
HelloResponse:Thank you
You’re welcomeNoYes
I seek protection in Allah from the accursed Satan
MarhabbahMarhabbteen
ShuranAafwaan
LaNaam
Audhu billahi min ash shaytan ar rajim
Business Etiquette
• Appearance
– Never bare shoulders, legs,
stomach, esp. women
– Do not adopt native clothing
• Communications
– Do not discuss the subject of
women
– Yes often means possibly
– Allow for break in meetings
for prayer time
– Person who asks questions at
meeting likely least important
Business Etiquette• Behaviour– Remove shoes before entering building– Friday is day of rest in Arab world– Left hand is considered unclean– Men walking hand in hand is a sign of friendship– Never show the bottom of your feet– “Thumbs up” is offensive
Economic Conditions
•Population: 1,129,866,154
•Political Stability:
•Per Capita GDP of $2,700 (US)
•GDP Growth Rate of 9.4%
•Economic Reforms and
Privatization•World’s Second Largest Labor
Force
Culture• National language is Hindi• 14 official languages including English (business language)• Religion: Hinduism (83%)
• Caste system• Literacy Rate of 63.8%• Gender Differences
Language Lesson
Dhanyavaad
Apna khayal rakhna
Mai kuchh khaanaa chahta hoon
Mai apne khaane kaa anand le rahaa hoon
Thank you
Take care
I want something to eat
I am enjoying my meal
General Etiquette
• Putting your hands on your hips
is rude• Left hand is considered to be
symbolically unclean
• Touching somebody with your
feet is rude, as is pointing with
your foot
• Conversation Norms
• Spicy Food
Business Etiquette
Attire• Men: Suit and Tie• Women: Conservative
Dress or Pant Suit Keep upper arms, back, chest, and legs covered at all times!
Greetings• “Namaste” with hands in
praying position and a slight bow Handshake?
• Professional titles and last names
• Gifts• The “Seat of the Soul”• Punctuality• Presentation of business
cards
Business Etiquette
• Be prepared for a lengthy negotiating process and do not become frustrated by delays.
• Spend time establishing personal and social relationships as such are a vital prerequisite to conducting business.
• Having a local partner in India is of great assistance when dealing with the government or officialdom.
• Always be prepared for lengthy delays when dealing with the government (Bureaucracy and Red Tape)
• The word “No”
Economic
Conditions
• Population: 127,433,494
• Political Stability: Stable
• Per Capita GDP of $33,800
(US)• GDP Growth Rate of 1.9%
• Major economic power
• World’s Second Largest
Economy by Nominal GDP
Culture• National language is Japanese• Religion: Shinto and Buddhism (84%)• Literacy Rate of 99%– Gender Differences• Masculine Society• Family-oriented
Language Lesson
Hello
Thank you very much
Shall we have a drink today?
I am hungry
Yes
No
Konnichi wa
Doumo Arigatou
Kyou nomi ni iki masen ka?
Onaka ga suita
Hai
Iie
Business Etiquette
• Hand-talking is considered
distracting
• Minimal physical contact (i.e.
patting on the back, kissing
on the cheek)
– Bow
– Handshake
• More intrusive questioning
(not to be taken offensively)
• Love to drink and eat!
Business Etiquette: Attire
• Dress to impress• Conservative
– Men: dark suits– Women: plain style• Casual attire is never appropriate in a business setting
Business Etiquette
Communication
• Personal space
• Silence• Saying no• Exchanging of the business card
(Meishi)• Gift giving• Business meetings
– Confirmation
– Seating arrangement
– Notes