coaching and mentoring training leadership · consulting firm. another 20% of ... and mentoring...

"If your actions inspire others to dream more, learn more, do moreand become more, you are a leader."

Leadership andStrategy Courses

Professional Development Training has a specialised division of Leadership andStrategy experts that will tailor the delivery of any of the courses to be specific toyour situation and learning needs

Leadership and Strategy Courses

Coaching and Mentoring Training LeadershipTraining

Motivating Employees

Implementing Mentoring Programs Mentoring Training Knowledge Management (KM)

Employee Engagement FISH for Leaders Strategic Business PlanningTraining

Problem Solving and Decision MakingTraining

PD Training Prepares You for All aspects ofLeadership Skills

Professional Development Training has a specialised division of Leadership and Strategyexperts that will tailor the delivery of any of the courses to be specific to your situation andlearning needs. Our extensive curriculum in Leadership and Strategy, outstanding depth of trainers across thecountry and diverse range of industry experience means that pd training is the best choice forLeadership and Strategy courses. pd training will exceed your expectations and help you achieve the results you are seeking.

Through our Coaching and Mentoring training course, new Mentors will learn effective strategies thatbuild trust, rapport and break down the obstacles for growth in their staff.

This Coaching and Mentoring training course will empower you with the behavior, knowledge and skills tohelp develop and motivate others in a constructive manner. With the use of efficient coaching andmentoring skills, you can help boost an individual or team’s overall performance.

Join a Coaching and Mentoring training class today, or have a trainer come to your workplace in Manilaand Philippines wide.

This Coaching and Mentoring training course can be delivered at your premises by one of our expert localor international trainers or live online using our HIVE technology.

Contact us today for a quote or enroll now into the next public course date.

Coaching and Mentoring Training Outline

Foreword:In today’s environment of changing technology and evolving organisations, coaching can create a strong competitiveadvantage. It provides continuous learning and develops people to meet current and future needs. Business mentoringand coaching is an investment that you make in developing your key resource people for the long-term benefit of theorganisation.About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers andexecutives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capitalconsulting firm. Another 20% of organisations said they plan to offer such coaching within the next year.Productivity happens when managers can develop strong relationships with their employees. Executive coaching buildsthe capability of managers to help their employees with the intangible elements of human relationships. This Coachingand Mentoring Training program will help you turn performance management into a collaborative process that benefitseveryone.

Outcomes:In this course participants will:

Understand the G.R.O.W. model and apply itLearn to set appropriate, effective goals using the S.M.A.R.T. techniqueLearn how to recognize the current state or reality of an employee's situationlearn to identify coaching and mentoring options for your employees, creating a preliminary plan with action stepsLearn how to develop a complete plan, including motivational opportunities to drive accomplishmentUnderstand the importance of building & fostering trust with employeesMaster the art of giving effective feedback while maintaining trustRecognize & overcome common obstacles that are holding employees backKnow when it is the right time to stop coaching an employeeLearn to continue to transition an employee to other opportunities for continued growth

Coaching and Mentoring Training Course - Lesson 1Defining Coaching and Mentoring

What is Coaching?What is Mentoring?Introducing the GROW Model

Coaching and Mentoring Training Course - Lesson 2Setting Goals

Goals in the Context of GROWIdentifying Appropriate Goal AreasSetting SMART Goals

Coaching and Mentoring Training Course - Lesson 3Understanding the Reality

Getting a Picture of Where you areIdentifying ObstaclesExploring the Past

Coaching and Mentoring Training Course - Lesson 4Developing Options

Identifying PathsChoosing your Final ApproachStructuring a Plan

Coaching and Mentoring Training Course - Lesson 5Wrapping it all Up

Creating the Final PlanIdentifying the First StepGetting Motivated

Coaching and Mentoring Training Course - Lesson 6The Importance of Trust

What is Trust?Trust and CoachingBuilding Trust

Coaching and Mentoring Training Course - Lesson 7Providing Feedback

The Feedback SandwichProviding Constructive CriticismEncouraging Growth and Development

Coaching and Mentoring Training Course - Lesson 8Overcoming Roadblocks

Common ObstaclesRe-Evaluating GoalsFocusing on Progress

Coaching and Mentoring Training Course - Lesson 9Reaching the End

How to know when you've Achieved SuccessTransitioning the CoacheeWrapping it all up

Coaching and Mentoring Training Course - Lesson 10How Mentoring Differs from Coaching

The Basic DifferencesBlending the Two ModelsAdapting the GROW Model for MentoringFocusing on the Relationship

Web Links:

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Leaders are made, they are not born. They are made by hard effort, which is the price which all of usmust pay to achieve any goal that is worthwhile. -Vince Lombardi

Good leaders are individuals who are confident and passionate about any work they handle and do whileinspiring others as well. Great leaders have effective leadership skills and are always prepared to face theseveral hurdles of today’s business world. These leaders are not actually born leaders; they are madethrough hard effort of studying, attending seminars and training then applying what they have learned totheir organizations.

Pdtraining offers Leadership training course to develop the leadership qualities in every individual. Thiscourse is not a one-size-fits all approach; our trainers will work with you to put forward customizedtraining resources. This course helps participants to fulfill their potential through helpful leadership skillstraining in fields including decision-making, strategic planning, team building and a whole lot more. Thiscourse teaches useful insights that are proven to function effectively in a real work setting.

This dynamic training course is available now throughout Philippines, including Manila.

This Leadership training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.


Leadership Training Outline

Foreword:Leadership Development Training has a place of great importance in today’s world as leaders are viewed as evolvedrather than born. Leaders have been traditionally viewed as “mythological creatures”, separate from the rest of humanityand empowered by some mysterious quality that smoothes their path towards inevitable success. However, the modernview is that through patience, persistence and hard work, therefore anyone can become a highly effective leader. Theonus is on oneself to believe and make it happen. That is the reason Executive Leadership Training is so highly soughtafter by all successful companies.Leadership development comes from within us, in the sense that deeply held values and principles provide the road mapfor the way we lead, and the way other people respond. Hence it is important that a Leader must first understand andthen communicate one’s own value systems to other people. It is always the Leader’s personal value system thatsustains them in their quest, whether they are a person of impeccable morals, or quite disreputable. Hence this is anintegral part of management training as it is of critical importance to have self-awareness to lead and manage otherpeople.The role of a leader starts with a thorough understanding of the team’s needs, aspirations and concerns, for which it isimportant to have excellent listening and facilitation skills.This Leadership and Influencing Skills Training Program will teach you that effective leadership starts with a thoroughunderstanding and congruence of the value systems of all parties.

Outcomes:Leadership Training - Day 1

Be a leader with a vision, not just a managerLook beyond the leadership stereotypesUnderstand Situational LeadershipInfluence with passion and empower others to actIncrease the performance of your team by setting objectives, expectations and goals

Leadership Training - Day 2Communicate with confidence and clarity so you are always understoodUse creative problem solving & decision making methodsImprove your influence by developing listening and questioning skillsGive feedback to inspire greater performance with engagement and buy inIdentify and manage conflict within the teamLead and motivate your team in a changing environment

Leadership Training Course - 2 days - Lesson 1Getting Started

Workshop Objectives

Leadership Training Course - 2 days - Lesson 2The Evolution of Leadership

Defining LeadershipCharacteristics of a LeaderLeadership PrinciplesA Brief History of LeadershipThree Theories of Leadership

Leadership Training Course - 2 days - Lesson 3Situational Leadership

Situational Leadership: TellingSituational Leadership: SellingSituational Leadership: ParticipatingSituational Leadership: Delegating

Leadership Training Course - 2 days - Lesson 4A Personal Inventory

An Introduction to Kouzes and PosnerA Personal InventoryCreating an Action Plan

Leadership Training Course - 2 days - Lesson 5Modelling the Way

Determining Your WayBeing an Inspirational Role ModelInfluencing Others’ Perspectives

Leadership Training Course - 2 days - Lesson 6Inspiring a Shared Vision

Choosing Your VisionCommunicating Your VisionIdentifying the Benefit for Others

Leadership Training Course - 2 days - Lesson 7Challenging the Process

Think Outside the BoxDeveloping Your Inner InnovatorSeeing Room for ImprovementLobbying for Change

Leadership Training Course - 2 days - Lesson 8Enabling Others to Act

Encouraging Growth in OthersCreating Mutual RespectThe Importance of Trust

Leadership Training Course - 2 days - Lesson 9Encouraging the Heart

Sharing RewardsCelebrating AccomplishmentsMaking Celebration Part of Your Culture

Leadership Training Course - 2 days - Lesson 10Basic Influencing Skills

The Art of PersuasionThe Principles of InfluenceCreating an Impact

Leadership Training Course - 2 days - Lesson 11Setting Goals

Setting SMART GoalsCreating a Long-Term PlanCreating a Support System

Leadership Training Course - 2 days - Lesson 12Wrapping Up

Words from the Wise

Web Links:

View this course online: http://pdtraining.com.ph/courses/leadership-training-courses



http://pdtraining.com.ph/courses/leadership-training-courses



"Motivation is the art of getting people to do what you want them to do because they want to do it." --Dwight D. Eisenhower

Learning how to motivate your staff professionally and with maturity and respect will help you to create amore productive, stable and effective team.

Employee Motivation is vital in any work environment. Employees who feel they are recognized for thework they do are more motivated, responsible, and productive.

The pdtraining Employee Motivation Training Course provides skill development in the various methods ofstaff motivation such as the object-oriented theory, the expectancy theory, goal setting and usingindividualized motivators.

This fun, high-energy training course is available in the Philippines including Manila.

This Motivating Employees training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.


Motivating Employees Outline

Foreword:Employee Motivation is becoming ever more important in the workplace and everyone agrees that a motivated workforceis far more likely to be a successful workforce. The happier and more professional an employee is, the better the resultsthey will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best,but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is thatwhere the job is too easy, employees become complacent.There is therefore a challenge for all employers and management in delivering the right balance between a confident,motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasureof a comfortable working environment and the fear of failure, although in honesty it is more complicated than thatequation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure thatyou have a motivated workforce. This Employee Motivation course is designed to show participants the way to get thebest out of a confident, motivated set of employees, and to show them how to motivate that group.

Outcomes:Explain motivationApply effective methods of staff motivationInterpret and discuss the psychological theories behind employee motivationDevelop plans for more effective team motivation including making allowances for different personality typesSet clear & defined goals as part of the motivation processIdentify specific challenges of workplace motivation & learn how to address them

Motivating Employees Training Course - Lesson 1A Psychological Approach

Herzberg's Theory of MotivationMaslow's Hierarchy of NeedsThe Two Models of Motivation

Motivating Employees Training Course - Lesson 2Object-Oriented Theory

The CarrotThe WhipThe Plant

Motivating Employees Training Course - Lesson 3Using Reinforcement Theory

A History of Reinforcement TheoryUnderstanding the Three FactorsUsing the Three Factors to Motivate in your Workplace

Motivating Employees Training Course - Lesson 4Using Expectancy Theory

A History of Expectancy TheoryUnderstanding the Three FactorsUsing the Three Factors to Motivate in your Workplace

Motivating Employees Training Course - Lesson 5Personality's Role in Motivation

Identifying your Personality TypeIdentifying others' Personality TypeMotivators by Personality Type

Motivating Employees Training Course - Lesson 6Setting Goals

Goals and MotivationSetting SMART GoalsEvaluating and Adapting

Motivating Employees Training Course - Lesson 7A Personal Toolbox

Building your own Motivational PlanEncouraging Growth and DevelopmentGetting Others to see the Glass Half-Full

Motivating Employees Training Course - Lesson 8Motivation on the Job

The Key FactorsCreating a Motivational OrganizationCreating a Motivational Job

Motivating Employees Training Course - Lesson 9Addressing Specific Morale Issues

Dealing with Individual Morale ProblemsAddressing Team MoraleWhat to do when the Whole Company is De-Motivated

Motivating Employees Training Course - Lesson 10Keeping Yourself Motivated

Identifying Personal MotivatorsMaximizing your MotivatorsEvaluating and Adapting

Web Links:

View this course online: http://pdtraining.com.ph/courses/motivating-employees-training



http://pdtraining.com.ph/courses/motivating-employees-training



This Implementing Mentoring Program training course from pdtraining will aid mentees and mentors tofully understand the idea and process of mentoring. The course teaches information about the roles,responsibilities, goals and support structure of the mentoring procedure. Furthermore, it also explains theprocess of matching and provides participants the characteristics to consider in a mentee or mentor.

This Implementing a Successful Mentoring Program Training Course includes the various facets ofmentoring such as its development, building mentor/mentee relationships, employee and organizationalneeds, mentoring functions and more. A successful mentoring program creates relationships and anenvironment where employees feel free to share their professional and personal skills and knowledge.

This engaging training course is available now throughout Manila and the Philippines.

This Implementing Mentoring Program training course can be delivered at your premises by one of ourexpert local or international trainers or live online using our HIVE technology.


Implementing Mentoring Programs Outline

Foreword:Mentoring is rapidly becoming recognized worldwide as a highly effective people development process. Managers areoften time poor and see employee interaction as a distraction. Although the introduction of formal mentoring programs inthe workplace is relatively new, the process of more experienced colleagues offering support, advice and assistance toyounger and less experienced group members has a long history.This course will help you capture the benefits of these informal support networks and outline what is needed and todesign, implement and adapt a successful mentoring program.This course is based on the work of Kathy Lacy, in her book "Making Mentoring Happen: A simple and effective guide toimplementing a successful mentoring program".

Outcomes:Discuss the developments in mentoringUnderstand the roles Mentors & Mentees play and the benefits of mentoringLearn how mentoring works & what the potential pitfalls areUnderstand mentoring in the workplace & describe the role of the facilitator implementing the programDesign a formal mentoring program

Implementing Mentoring Programs Training Course -Lesson 1Developments in Mentoring

Formal Mentoring ProgramsOrganisational NeedsEmployee NeedsSome Useful DefinitionsProfessional SupportersRole of the MentorRole of the MenteeBenefits of Mentoring Programs

Implementing Mentoring Programs Training Course -Lesson 2How Mentoring Works

Types of MentoringMentoring FunctionsProgram CharacteristicsA Formal Mentoring Program in a NutshellPotential Pitfalls

Implementing Mentoring Programs Training Course -Lesson 3Mentoring in the workplace

Perceptions of LearnersDeveloping Strong Mentor RelationshipsRole of the Facilitator in the RelationshipFactors that Influence the Decline of the RelationshipBehaviors that Help the Relationship to Mature

Implementing Mentoring Programs Training Course -Lesson 4Mentoring in the workplace

Perceptions of LearnersDeveloping Strong Mentor RelationshipsRole of the Facilitator in the RelationshipFactors that Influence the Decline of the Relationship

Implementing Mentoring Programs Training Course -Lesson 5Workplace Activities

OrientationMid-CycleRelationship Closure

Implementing Mentoring Programs Training Course -Lesson 6Additional Program Material

ChecklistsSample DocumentsProformasOther Tools

Web Links:

View this course online: http://pdtraining.com.ph/courses/implementing-a-successful-mentoring-program-training



http://pdtraining.com.ph/courses/implementing-a-successful-mentoring-program-training



Being a good mentor or mentee is critical in order to make the most out of any mentor/menteerelationship. This Mentoring training course will help to fill the gap and deliver guidelines that are usefulfor anyone in a mentoring relationship.

The relationship between mentor and mentee is all about mutual sharing, learning and the personal andprofessional development of both parties. The training course is designed to offer mentors and menteesan insight into the meaning of effective mentoring. By learning skills like goal setting, giving feedbackand active listening, you will be better prepared to be mentored or to be a mentor.

This dynamic training course is available now throughout Manila and the Philippines.

This Mentoring training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.


Mentoring Training Outline

Foreword:Mentoring isn't what it used to be. In today's high-tech, global economy, the days of stiff hierarchy and loyalty to thestatus quo are long gone.Today's mentors understand that they have as much to gain from building close working relationships and sharing theirexperience with others as they have to give. Whether you are entering an informal arrangement or a formal trainingprogram, learn how to make mentoring more meaningful for everyone.

Outcomes:Describe mentoring & its application in today's workplacePractice mentoring in the development of other peopleCreate, maintain & transition a mentoring relationshipMaster specific behaviors to maximize the impact of a mentoring relationshipDetermine which behaviors to stay away from in a mentoring relationshipApply mentoring to improve the workplace

Mentoring Training Course - Lesson 1What is Mentoring & Why it Matters

What Mentors doThe enabling MentorMentoring todayWhat does mentoring look like?The power of relationships in our livesMentors care beyond the workA mentor goes above and beyondPart summary

Mentoring Training Course - Lesson 2Creating a Mentoring Relationship

Stages of developmentWhere to beginThe Mentoring MatchDetermining Mentee expectationsDeveloping a partnershipGuiding principlesCreating a Mentor/Mentee AgreementTwo-Way Mentoring / Reverse MentoringPart summary

Mentoring Training Course - Lesson 3Maintaining a Mentoring Relationship

Adopting a change attitudeManaging changeCoping mechanismsMirroringValidationIt's rarely black or whiteProgressive adaptationPart summary

Mentoring Training Course - Lesson 4Navigating the Mentoring Relationship

Effective mentoring toolsShifting contextActive listeningNaming feelingsListening for motivationConstructive confrontationInformation that has positive impactGiving permissionBeing genuinely curiousPart summary

Mentoring Training Course - Lesson 5Fine Tuning & Transitioning the Mentoring Relationship

Fine Tuning and transitioningPotential pitfall one: giving criticismPotential pitfall two: giving advicePotential Pitfall three: trying to rescueTransitioning the relationshipPart summary

Mentoring Training Course - Lesson 6Conclusion

Course reviewPlanning engagement with the menteesPost course assessment if required

Web Links:

View this course online: http://pdtraining.com.ph/courses/mentoring-training-course



http://pdtraining.com.ph/courses/mentoring-training-course



This Knowledge Management (KM) training course teaches you how to implement an efficient method oftaking advantage of the knowledge assets and intellectual resources of the employees for organizationalsuccess. This Knowledge Management course from pdtraining teaches the creation of a system thatcaptures knowledge purposefully for incorporating into business strategies, policies, and practices at alllevels of the organization.

This course helps construct the knowledge competence of the organization by improving, systematizing,retaining and making use of the intellectual resources of the employees. Such intellectual resources areacknowledged as an important competitive edge and a driver of effectiveness for every organization.

This course is available now throughout Manila and the Philippines.

This Knowledge Management (KM) training course can be delivered at your premises by one of our expertlocal or international trainers or live online using our HIVE technology.


Knowledge Management (KM) Outline

Foreword:Today’s culture thrives on knowledge. Possessing knowledge gives advantages in making the right decision or strategyto implement. The Internet distributes knowledge at split-second rates. Laptops, tablets and smart phones bringknowledge to our fingertips. As the old adage says, “knowledge is power.”Organizations have a wealth of knowledge accessible through the people they touch internally, like employees, andexternally, like customers. Organizations that allow knowledge to go unmanaged may be giving their competitors theupper hand in the market. The organization that is able to capture, store, and retrieve knowledge effectively is thencapable of learning as an organization. A learning organization is one where employees are empowered to change anddevelop new methods, thoughts, and strategies that will advance the mission of their organization.Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating intobusiness strategies, policies, and practices at all levels of the company. This course will teach the learner how to initiatea knowledge management program at work. When it comes to knowledge management, any organization is able toimplement a strategy. Wherever there are humans working together for one goal, there is knowledge to be harvested,stored, and dispensed as needed.

Outcomes:Describe the concepts behind knowledge managementExamine the Do's and Don'ts of successful knowledge managementInterpret the knowledge management lifecycleIdentify the knowledge management paradigmLearn about the knowledge management modelsBuild a rationale for KM in a companyDevelop a KM implementation in a company

Knowledge Management Training Course - Lesson 1Understanding Knowledge Management

What is knowledgeWhat is knowledge managementA brief historyApplications in the workplace

Knowledge Management Training Course - Lesson 2Do's and Don’ts

Data, information, and knowledgeThe tacit mode

Knowledge Management Training Course - Lesson 3The Knowledge Management Life Cycle

Understanding episodesAcquisitionKnowledgeIntegration

Knowledge Management Training Course - Lesson 4The New Knowledge Management Paradigm

Paradigms of the pastThe new paradigmImplications and applicationsThe knowledge management end game

Knowledge Management Training Course - Lesson 5Knowledge Management Models

The Nonaka and Takeuchi Model (SECI)Wiig ModelKakabadse ModelBoisot Model

Knowledge Management Training Course - Lesson 6Building a Knowledge Management Rationale

Why rationale is necessaryBuilding a business caseFinding success storiesThe commodisation/customization model

Knowledge Management Training Course - Lesson 7Customizing Knowledge Management Definitions

Components of a knowledge managementdefinitionCustomizing the componentsCreating a KMBOK

Knowledge Management Training Course - Lesson 8Implementing Knowledge Management in YourOrganization

Gathering supportIdentifying opportunities for revenue streamsKey knowledge management techniquesA map for successThe no-budget scenario

Knowledge Management Training Course - Lesson 9Tips for Success

About the chief knowledge officerKnowledge management skill checklistThe knowledge management imperativeThe hype curveBarriers and helpers to success

Knowledge Management Training Course - Lesson 10Advance Topics

The knowledge management maturity modelAbsorptive capacityRustinessProcess model types

Web Links:

View this course online: http://pdtraining.com.ph/courses/knowledge-management-training-course



http://pdtraining.com.ph/courses/knowledge-management-training-course



Successful managers know they have to engage their workforce. Engaged employees are emotionally andintellectually committed to the success of the organization. They go the extra distance, are moreproductive, have lower stress levels, enjoy greater work satisfaction and tend to stay with theorganization longer. However, it can be difficult for business owners and senior managers to engagedirectly with their employees.

The Employee Engagement course from pdtraining introduces managers to practical tools that keep ateam focused and productive, while connecting with them on an emotional level. It offers acomprehensive understanding of the important components of engagement and how to engage with yourteam in a meaningful way.

This engaging course is available now throughout Manila and the Philippines.

This Employee Engagement training course can be delivered at your premises by one of our expert localor international trainers or live online using our HIVE technology.


Employee Engagement Outline

Foreword:Having an engaged workforce is critical to organizational success. A distracted workforce is less than effective.Employees who do not pay attention to their work can waste valuable time and make careless mistakes.So how do you improve employee engagement and create people who are 'connected and committed' to the business?This course will develop employee engagement as a useful skill that allows managers to connect with their employees onan emotional level and motivate them to focus on their work and how to reach their personal and company goals. Itexamines why employee engagement is important and valuable, how to foster and measure employee engagement andlink it to key organizational goals and outcomes.

Outcomes:Wake up! Disengagement is costing your company millionsIdentify the different types of attentionCreate strategies for SMART goalsImplement proactive methods to create engagementProcrastination: Eat that frog!Manage time and productivityDevelop strategies for an engaged workforceIdentify the different personality types & how they fit into a plan for employee motivation

Employee Engagement Training Course - Lesson 1Getting Started

Workshop ObjectivesPre-Assignment Review

Employee Engagement Training Course - Lesson 2Introduction to Employee Engagement

What Is Employee Engagement?Stop Thinking and Pay Attention!What Is Mushin?What is Xin Yi (Heart Minded)?

Employee Engagement Training Course - Lesson 3Types of Attention

Focused AttentionSustained AttentionSelective AttentionAlternating AttentionAttention CEOAttentional Blink

Employee Engagement Training Course - Lesson 4Strategies for Goal Setting

Listening to Your EmotionsPrioritizingRe-Gating

Employee Engagement Training Course - Lesson 5Meditation

BetaAlphaThetaDeltaGamma

Employee Engagement Training Course - Lesson 6Training Your Attention

MushinMeditationFocus ExecuteVisualizationCase Study

Employee Engagement Training Course - Lesson 7Attention Zones Model

Reactive ZoneProactive ZoneDistracted ZoneWasteful ZoneCase Study

Employee Engagement Training Course - Lesson 8SMART Goals

The Three P’sThe SMART WayPrioritizingEvaluating and Adapting

Employee Engagement Training Course - Lesson 9Keeping Yourself Focused

The One Minute RuleThe Five Minute RuleWhat to Do When You Feel Overwhelmed

Employee Engagement Training Course - Lesson 10Procrastination

Why We ProcrastinateNine Ways to Overcome ProcrastinationEat That Frog

Employee Engagement Training Course – Lesson 11Prioritizing Your Time

The 80/20 RuleThe Urgent / Important MatrixBeing AssertiveCreating a Productivity JournalThe Glass Jar: Rocks, Pebbles, Sand and Water

Employee Engagement Training Course - Lesson 12Wrapping Up

Words from the Wise

Web Links:

View this course online: http://pdtraining.com.ph/courses/employee-engagement-training-course



http://pdtraining.com.ph/courses/employee-engagement-training-course



This FISH for Leaders training course will bring your senior managers through a stimulating process of becoming aproductive and effective kind of leader utilizing the FISH! methodologies.This one-day workshop aims to boost productivity, achieve great business results and improve the culture andrelationships in an organization based on the four concepts or practices created by Chart House Learning:• Being there when needed,• a “play” mindset at work,• making your people’s day by making them feel good through simple actions,• choosing your attitude.If you’re implementing a behavioral change process in your organization, then you should seriously consider the FISH!program as part of the “change” initiative.This FISH for Leaders cultural improvement team building training program is now available Manila and Philippines wide.You can choose to have the FISH for Leaders training course conducted by our expert trainers at your chosen venue andschedule or you can join our public online training sessions using our HIVE technology.Watch out for the public announcement of our next course date or contact us for a quote today.

FISH for Leaders Outline

Foreword:The FISH! management course is a one day workshop that shows your leaders how to apply The FISH! Philosophy tobuild a highly effective organizational culture. By allowing leaders and management to attend the course, you will havean effective means to begin the process of learning how to develop a high-performance culture in your teams andworkplace. The course helps leaders buy into the cultural improvement practices that thousands of leaders globally havesuccessfully implemented.

Outcomes:The FISH! For Leaders training course is for anyone, from business owners to frontline supervisors, who wants to leadmore effectively.By the end of this course, participants will:

Build the trust that helps teams be more productive and adapt quickly to change.Listen and communicate better.Embody the attitudes and values you want to see in your organization or team.Remove fear and inspire people to be their best for customers, for each other and for the organization.

Introduction

The four FISH! practicesWatch the film "It starts with me"

Practice 1: Be There

To Be There as a leader, you must:Understand your impactGet curiousFind common groundGet to know peopleBe yourself

Practice 2: Play

As a leader, you can encourage a Play-full environment by:Understanding the role of funDon’t squash ideasEmphasize learningDefine the playing field

Practice 3: Make Their Day

A leader makes their day by:Learn to give specific praiseHow to listen to others’ thoughtsHow to look for the best in peopleLearn how to help others grow

Practice 4: Choose Your Attitude

Choose Your Attitude helps us to:Practice to become awareMake a conscious choiceReshape our perceptionsStrengthen relationshipsBuild commitment

Activities:

It starts with me

Learn how to become an infectious leaderWhat do your team members catch from you?

Find it, Live it, Coach it!

Learn how to find your "IT"Learn how to live "IT"Learn how to coach "IT"

Asking for coachingReceiving coachingCoaching others

How to build a FISH! community of leaders:

How to do the journey togetherHow to support one anotherHow to hold each other accountableHow to create a safe environment

Beyond the workplace self-survey

Looking at how you live the four practices in life

Self Assessment

This self-assessment tool gives you a quick scan of your leadership style as it relates to the FISH! practices.

Web Links:

View this course online: http://pdtraining.com.ph/courses/fish-for-leaders



http://pdtraining.com.ph/courses/fish-for-leaders



Strategic business planning allows each employee to understand his/her role and the larger goals of an organization sothat his/her performance and knowledge is enhanced. A good strategic plan must include an organization’s values,vision, and mission. This training course in Strategic Business Planning helps to develop understanding and skills tocreate immaculate strategic business plans.This highly valuable and effective training course is now available Philippines wide including Manila.This Strategic Business Planning Training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.Contact us today for a quote or enroll now into the next public course date.

Strategic Business Planning Training Outline

Foreword:During this Strategic Business Planning Training Course, participants develop skills and understanding in identifyingcompany values, defining the company vision, conducting SWOT analysis, creating a strategic plan, implementing andevaluating a strategic plan, using strategy maps and balanced scorecards, and more.This short and exhaustive training course is the fastest way to master the art and craft of creating perfect strategicbusiness plans.

Outcomes:After completing this course, participants will have learned to:

Identify the values that support their companyWrite a mission statement that explains what the company’s purpose isComplete meaningful SWOT analysesUse tools and techniques to create a strategic plan that directs the organization from the executive to the front lineLearn ways to implement, evaluate, and review a strategic planUse related tools, such as the strategy map and balanced scorecard, can help them develop a strategic planUnderstand strategic planningSet goalsAssign roles and responsibilitiesKeep everybody accountableGather supportMake changesUse presentation options, including infographics and reports

Strategic Business Planning Training Course Lesson 1Course Overview

Welcome & IntroductionWorkshop ObjectivesWhat is Strategic Planning?

Strategic Business Planning Training Course Lesson 5Making the Change

Preparing For ChangeThree Phases of ChangeEndingsTransitions/Neutral ZoneControl & Change

Strategic Business Planning Training Course Lesson 2Foundations of Strategic Planning

Identifying ValuesDefining Your VisionDesigning a Mission Statement

Strategic Business Planning Training Course Lesson 6How Does It Look?

ReportsInfographicsPresentationsCreative Considerations

Strategic Business Planning Training Course Lesson 3Setting Goals

SWOT AnalysisSetting Business GoalsAssigning Roles, Responsibilities, and AccountabilitiesProblem Solving in Action

Strategic Business Planning Training Course Lesson 7Getting There

Staying FocusedSecurity ConsiderationsStrategy MapBalanced ScorecardCase Study

Strategic Business Planning Training Course Lesson 4Strategic Planning Snapshot

The Strategic Planning CycleGathering SupportPutting It Into Practice

Strategic Business Planning Training Course Lesson 8Workshop Wrap Up

Workshop ReviewTeam Action Plans

Web Links:

View this course online: http://pdtraining.com.ph/courses/strategic-business-planning-training-course



http://pdtraining.com.ph/courses/strategic-business-planning-training-course



Effective decision makers are exceptional individuals who are capable of determining and selecting the best choice fromnumerous alternatives. Effective problem solvers don’t hide from issues, they thrive in finding solutions where othersstruggle.Problem solving and decision making are essential skills for your personal life and career. Each day we are faced with arange of problems and decisions that need a thoughtful and rational reaction. With pdtraining’s Problem Solving andDecision Making training course, you’ll learn skills like how to identify options, conducting research, weighing options,applying problem-solving steps and tools, identifying appropriate solutions and making rational decisions based on factsand good judgment.This training course is now available in the Philippines.This Problem Solving and Decision Making training course can be delivered at your premises by one of our expert localor international trainers or live online using our HIVE technology.Click on the In-house tab below to generate an instant quote or enroll now into the next public course date.

Problem Solving and Decision Making Training Outline

Foreword:Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self andsituations. During this Decision Making Training Course, participants receive training in applying problem solving to helpdecision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, andmore.Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. That’swhat this two-day workshop is all about.

Outcomes:This short and dynamic training course is the fastest way to develop skills in effective decision making so that goals canbe reached on time every time.After completing this course, participants will have learned to:

Apply problem-solving steps and toolsAnalyze information to clearly describe problemsIdentify appropriate solutionsThink creatively and be a contributing member of a problem-solving teamSelect the best approach for making decisionsCreate a plan for implementing, evaluating, and following up on decisionsAvoid common decision-making mistakesUnderstand problem-solvingMake correct and timely decisionsUse problem-solving model and toolkitUse SWOT AnalysisMake good group decisionsAnalyze and select solutionsPlan and organize

Decision Support -Problem Solving & Decision Making Training Course Day 1

Problem Solving & Decision Making Training Course -Lesson 1Introduction

IcebreakerHousekeeping ItemsThe Parking LotWorkshop Objectives

Problem Solving & Decision Making Training Course -Lesson 4Getting Real

Pre-Assignment ReviewDebrief

Problem Solving & Decision Making Training Course -Lesson 2Definitions

Defining Problem Solving & Decision MakingProblem IdentificationEight Essentials to Defining a ProblemProblem Solving in Action

Problem Solving & Decision Making Training Course -Lesson 5The Problem Solving Model

Model OverviewReal ProblemsDebriefPhase OnePhase TwoPhase Three

Problem Solving & Decision Making Training Course -Lesson 3Making Decisions

What it MeansTypes of DecisionsFacts vs. InformationDecision-Making Traps

Problem Solving & Decision Making Training Course -Lesson 6Case Study

The TruckDebrief

Decision Support -Problem Solving & Decision Making Training Course Day 2

Problem Solving & Decision Making Training Course -Lesson 1The Problem Solving Toolkit

The Basic ToolsThe FishboneDegrees of SupportCreative Thinking MethodsBrainstorming & BrainwritingDebriefMore Methods

Problem Solving & Decision Making Training Course -Lesson 4Making Good Group Decisions

Working Toward the DecisionAvoiding Fatal Mistakes

Problem Solving & Decision Making Training Course -Lesson 2Aspirinia

Decision InformationIndividual Actions StepsGroup PlanningExercise Debrief

Problem Solving & Decision Making Training Course -Lesson 5Analyzing & Selecting Solutions

Selecting CriteriaCreating a Cost-Benefit AnalysisDebrief

Problem Solving & Decision Making Training Course -Lesson 3Swotting Up

SWOT AnalysisIndividual Analysis

Problem Solving & Decision Making Training Course -Lesson 6Planning & Organizing

IntroductionFollow-Up AnalysisEvaluateAdapt, Close & Celebrate

Web Links:

View this course online: http://pdtraining.com.ph/courses/problem-solving-and-decision-making-training-course


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http://pdtraining.com.ph/courses/problem-solving-and-decision-making-training-course
