cms-1500 workshop

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CMS-1500 Workshop resented by ina Reynaga & Kristen Brice rovider Field Representatives

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CMS-1500 Workshop. Presented by Mina Reynaga & Kristen Brice Provider Field Representatives. Contact Xerox. Call 505-246-0710 or 800-299-7304 - to directly reach all provider help desks including Provider Relations, Provider Enrollment, the HIPAA/EMC help desk and TPL. - PowerPoint PPT Presentation

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Page 1: CMS-1500 Workshop

CMS-1500 Workshop

Presented byMina Reynaga & Kristen BriceProvider Field Representatives

Page 2: CMS-1500 Workshop

Call 505-246-0710 or 800-299-7304 - to directly reach all provider help desks including Provider Relations, Provider Enrollment, the HIPAA/EMC help desk and TPL.For all contact, Claims, and Correspondence Addresses information go to the following link on the New Mexico Medicaid Web Portal:

• https://nmmedicaid.acs-inc.com/nm/general/loadstatic.do?page=ContactUs.htm

• Email: [email protected]

Contact Xerox

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Page 3: CMS-1500 Workshop

Important State Websites

STATE WEBSITE:

PROGRAM POLICY MANUALhttp://www.hsd.state.nm.us/mad/policymanual.html

BILLING INSTRUCTIONShttp://www.hsd.state.nm.us/mad/billinginstructions.html

REGISTERS AND SUPPLEMENTS:http://www.hsd.state.nm.us/mad/registers/2012.html

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Page 4: CMS-1500 Workshop

Xerox Field Representative

Provider Field Representative:

Mina Reynaga (505)246-9988 Ext. 813233Kristen Brice Ext. 8131216

• E-mail: [email protected]• E-mail: [email protected]

• Cc: [email protected]

4

Page 5: CMS-1500 Workshop

Purpose of workshop

Provide information on filling out the CMS-1500 paper claims for:

Claim Form Instructions Primary Medicaid Medicaid secondary to a Third Party Liability (TPL) HMO/PPO copayments Medicare Replacement Plans Medicare Crossovers Medicaid Tertiary

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Page 6: CMS-1500 Workshop

Claim Form Instructions

Page 7: CMS-1500 Workshop

Where to get a copy of claim form instructions

Click on Provider Information

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Page 8: CMS-1500 Workshop

Where to get a copy of claim form instructions

Scroll down

Open file

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Page 9: CMS-1500 Workshop

Medicaid Primary Claim Forms

Page 10: CMS-1500 Workshop

Patient, Petunia

111223333

11 11 90 X

If a referring provider is required in order to be paid or if you simply wish to enter this information on the claim, enter the referring provider’s name in box 17 and the referring provider’s NPI in box 17b.

Doe, John 1223334444

Page 11: CMS-1500 Workshop

05 30 07 05 30 07 99214 178 01

Provider Med Gp 505 333-44441234 Rocky RoadMountain View, NM 8888

78 01X

2511

Optional Optional

RequiredSituational

123

43310

25000

2722

1234567890273R00000X

1234567890 ZZ363LF0000X

ZZ

QUALIFIER

Health care providers:If you are a health care provider, you must submit your NPI.The NPI goes in Box 33a.If the NPI is not submitted, the claim will deny.

Taxonomy: If you wish to submit rendering provider taxonomy code, it goes in Box 33b preceded by the qualifier “zz”.Do not enter a space between the qualifier and the taxonomy code. An example of a correctly submitted taxonomy code is: zz103T00000X.

RENDERING PROVIDER’S NPI/Taxonomy

Page 12: CMS-1500 Workshop

12345678X01

05 30 07 05 30 07 99509 115 20

Joe Provider 505 333-44441234 Rocky RoadMountain View, NM 8888

1D000D1111

15 20X

UA12

Optional Optional

RequiredSituational

If your Medicaid ID is less than 8 digits, enter enough zeroes in front of it to make it 8 digits long.

Non-Health care providers:Legacy Medicaid Number: If you wish to submit your Legacy ID, enter Qualifier 1D directly preceding your Legacy ID Do not enter a space between the qualifier and the Legacy ID.

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Page 13: CMS-1500 Workshop

The first digit indicates what the claim “media” is:

2 = electronic crossover

3 = other electronic claim

4 = system generated claim or adjustment

8 = paper claim

The last two digits of the year the claim was received

The numeric day of the year.

This is the Julian Date - this represents the date the claim was received by Xerox: this claim - the 323rd day of 2008, or November 18, 2008

Batch number

The claim number within the batch.

31232300085000001

What does a Transaction Control Number (TCN) tell you?

13

The twelfth digit in an adjustment/ void TCN will either be:

1= Debit2= Credit

Page 14: CMS-1500 Workshop

Timely Filing DenialsRe-filing Claims and Submitting AdjustmentsCMS 1500 form: Put the TCN in block 22 on the paper form. Leave the “Code” blank, and put the TCN in the “Original Reference No.” field.

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Page 15: CMS-1500 Workshop

NCCI (National Corrective Coding Initiative) Is a CMS program that consists of coding policies and edits.  Medicaid NCCI Edits consist of two types: 

(1) NCCI procedure-to-procedure edits that define pairs of Healthcare Common Procedure Coding System (HCPCS)/Current Procedural Terminology (CPT) codes that should not be reported together for a variety of reasons; and

(2) Medically Unlikely Edits (MUE), units-of-service edits, that define for each HCPCS/CPT code the number of units of service beyond which the reported number of units of service is unlikely to be correct (e.g., claims for excision of more than one gallbladder or more than one pancreas). 

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Page 16: CMS-1500 Workshop

NCCI (National Corrective Coding Initiative) RA EOB Codes:6501 or 6502 - Per the National Correct Coding Initiative, payment is denied because the service is not payable with another service on the same date of service. 6503 through 6505 - Per the National Correct Coding Initiative, payment is denied because provider billed units of service exceeding limit.  Please visit the link below for any additional information:http://www.medicaid.gov/Medicaid-CHIP-Program-Information/By-Topics/Data-and-Systems/National-Correct-Coding-Initiative.html

 

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Page 17: CMS-1500 Workshop

Medicaid Third Party Liability (TPL) Claim Forms

Page 18: CMS-1500 Workshop

Third Party Liability (TPL) Tips

• TPL is commercial insurance• TPL must be billed primary to Medicaid• Medicaid does not consider Medicare TPL

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Page 19: CMS-1500 Workshop

Patient, Petunia

111223333

11 11 90 X

010203

09 22 90 X

ABC, Inc.

UnitedHealthcare Community plan

Patient, Petunia

X

When filling out a Medicaid claim where TPL is primary payer, be sure to fill in all required primary and secondary payer information.

Check YES in box 11d

Page 20: CMS-1500 Workshop

05 30 07 05 30 07 76811 1400 00

570 00

X

TC11

Optional

Optional

Required

Situational

Attach a copy of the EOBalong with the explanationof denials page

120 00 450 00

05 30 07 05 30 07 76820 1170 00TC11

65663

V283

12

12

Provider Med Gp 505 333-44441234 Rocky RoadMountain View, NM 8888

1234567890 ZZ363LF0000X

273R00000X1234567890

ZZ

Always enter the amount the insurance has paid in Box 29 on the CMS-1500.

Page 21: CMS-1500 Workshop

Medicaid HMO/PPO Copayment Claim Forms

Page 22: CMS-1500 Workshop

HMO Co-Pay Tips

• Write “HMO Co-pay Due” on the claim. Attach the EOB.

• In the “amount paid” field (Box 29), enter the difference between the billed amount and the co-payment.

• Enter the co-payment amount in the “est. amount due” field (Box 30).

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Page 23: CMS-1500 Workshop

Patient, Petunia

111223333

11 11 1990 X

010203

09 22 90 X

ABC, Inc.UnitedHealthcare Community Plan

Patient, Petunia

X

HMO CO-PAY DUE Write “HMO Co-pay Due” in the upper left hand side of the claim form next to the “1500” and attach the EOB.

Page 24: CMS-1500 Workshop

05 30 07 05 30 07 76811 1400 00

570 00X

TC11

Optional

Optional

Required

Situational

Attach a copy of the EOBalong with the explanationof denials page

520 00 50 00

05 30 07 05 30 07 76820 1170 00TC11

65663

V283

12

12

Provider Med Gp 505 333-44441234 Rocky RoadMountain View, NM 8888

1234567890 ZZ363LF0000X

273R00000X1234567890

ZZ

In the “amount paid” field, enter the difference between the billed amount and the co-payment.Enter the co-payment amount in the “balance due” field.

Page 25: CMS-1500 Workshop

Medicare Replacement Plan Claim Forms

Page 26: CMS-1500 Workshop

Patient, Petunia

111223333

11 11 1990 X

MEDICARE REPLACEMENT PLANWrite “Medicare Replacement Plan” in the upper left hand side of the claim form next to the “1500”. Attach the EOB.

Page 27: CMS-1500 Workshop

05 30 07 05 30 07 76811 1400 00

570 00X

TC11

Optional Optional

RequiredSituational

Attach a copy of the EOBalong with the explanationof denials page

120 00 450 00

05 30 07 05 30 07 76820 1170 00TC11

65663

V283

12

12

Provider Med Gp 505 333-44441234 Rocky RoadMountain View, NM 88881234567890 ZZ363LF0000X

273R00000X1234567890

ZZ

In the “amount paid” field, enter the difference between the billed amount and the co-payment.

Enter the co-payment amount in the “net due” field.

27

Page 28: CMS-1500 Workshop

Medicare Primary Claim Forms(Crossovers)

Page 29: CMS-1500 Workshop

• When billing for clients covered by Medicare for which Medicare has paid something on the claim and the claim DID NOT automatically crossover from Medicare to Xerox, submit those claims via paper to Xerox with the Medicare EOMB attached.

Medicare Primary Claims (Crossovers)

29

Page 30: CMS-1500 Workshop

Patient, Petunia

111223333

11 11 1990 X

NM Medicaid does not consider Medicare to be TPL, so be certain that you do not fill in any of the TPL information blocks.

Page 31: CMS-1500 Workshop

05 30 07 05 30 07 1

X

24

Optional

Optional

Required

Situational

Attach a copy of the EOMBalong with the explanationof denials page

7213

1

Provider Med Gp 505 333-44441234 Rocky RoadMountain View, NM 8888

1234567890 ZZ273R00000X

2589 00

1683 0064483 RT

05 30 07 05 30 07 124 1 906 0064484 RT

Don’t fill out boxes 29 and 30. We’ll key this info directly from the EOMB.

Page 32: CMS-1500 Workshop

Medicaid Tertiary Claim Forms

Page 33: CMS-1500 Workshop

Medicaid tertiary claims are submitted in the following order:

• Medicare primary• TPL secondary• Medicaid tertiary

Medicaid Tertiary Claims

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Page 34: CMS-1500 Workshop

Patient, Petunia

111223333

11 11 1990 X

010203

09 22 90 X

ABC, Inc.

UnitedHealthcare Community Plan

Patient, Petunia

X

Fill out the TPL information

Page 35: CMS-1500 Workshop

05 30 07 05 30 07 1

X

24

Optional

Optional

Required

Situational

Attach a copy of the Medicare EOMBand the TPL EOB, along with theexplanation of denials page.The claim must match the EOBs

640 00

7213

1

Provider Med Gp 505 333-44441234 Rocky RoadMountain View, NM 8888

1234567890 ZZ273R00000X

2589 00

1683 0064483 RT

05 30 07 05 30 07 124 1 906 0064484 RT

1949 00

Only amount paid by TPL is entered in box 29. Medicare payment is keyed directly from EOMB.

Fill out claim form as if you were billing secondary to a TPL.

Page 36: CMS-1500 Workshop

CMS-1500 Reminders

Page 37: CMS-1500 Workshop

Did you remember to?• Ensure the line item charges are correct and match the total

charge.

• If you’re a for profit organization, make sure gross receipts tax is included in the line items, if applicable.

• Procedure and diagnosis codes are entered correctly

• Sign and date the claim.

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Page 38: CMS-1500 Workshop

Did you remember to?

• Include your NPI or provider number.

• Include all appropriate EOB’s for TPL, HMO, Medicare, etc.

• Attach proof of timely filing/TCN if needed

• Keep a copy of the correspondence for your records.

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Page 39: CMS-1500 Workshop