clark international airport...
TRANSCRIPT
28 February 2018
CLARK INTERNATIONAL AIRPORT CORPORATION
Prepared by the Quality Office & CIAC Task Force ARTA
VISION By 2022, CIAC shall be the airport of choice of Northern and Central Luzon, a competitive
aviation complex, and a key economic engine of the country.
MISSION To develop, manage and operate a
competitive aviation complex, ensuring viability and creating value for our
stakeholders. CORE COMPETENCIES
Airport Operations Management
Estate Management
CORE VALUES Commitment, Integrity, Accountability, Competency,
Teamwork, Inclusiveness/Corporate Citizenship, Excellence, Service
The CIAC
FRONTLINE
SERVICES
Republic Act No. 9485 or the Anti-Red
Tape Law defines “Frontline Services” as
the process or transaction between
clients and government offices or
agencies involving applications for any
privilege, right, permit, reward, license,
concession, or for any modification,
renewal or extension of the enumerated
applications and/ or requests which are
acted upon in the ordinary course of
business of the agency or office
concerned.
The succeeding pages contain the various
frontline services of the corporation and
the relevant information that will guide
our clients in availing these services.
APPLICATION FOR TEMPORARY, SEASONAL OR ANNUAL ACCESS PASS - PASS CONTROL OFFICE
STEP APPLICANT CIAC-PCO SERVICES DURATION (under normal
condition)
RESPONSIBLE CIAC OFFICE/
OFFICER
FORMS/ RECORDS FEE
1 Submit Letter of Request
P&CEO shall: [ ] Deny Request or [ ] Approve Request & transmit
to Pass Control for processing
Inform applicant: [ ] Request denied (end of
process) [ ] Request approved
Day 1
President & CEO
Pass Control Office Processing & Records Officer
Letter of Request
None
2
Submit Application Documents/ Requirements [ ] Approved Letter of
Request [ ] Accomplished
Application Form (PCO-F-001)
[ ] One (1) copy of recent 2x2 colored picture with blue background
[ ] Visa or working permit or 9G Visa for foreign nationals
[ ] Certificate of Employment (for new applicants)
[ ] Valid NBI, PNP, Municipal Office & & Barangay clearances
[ ] AVSEC Awareness (ASA) Seminar Certificate issued by ASQCO
[ ] Photocopy of Access Pass (For renewal)
[ ] Photocopy of Company ID
Validate documents [ ] Incomplete: inform
applicant to submit lacking documents
[ ] Complete: Issue the Order of Payment & Payment Slip
Day 1
Pass Control Office Processing & Records
Officer
Access Pass Application Form
(PCO-F-001)
Order of Payment Form
None
3
Pay Access Pass (Temporary, Seasonal, Annual)
Process payment and issue Official Receipt
Day 1
Cashier, Treasury
Official Receipt
Refer to Access Pass Fees (next
page) -plus-
PhP 50.00 for ASA Seminar
4
Receive Provisional Access Pass
Release Temporary or Provisional Access Pass [ ] Check Official Receipt [ ] Accomplish PCO
Payment and Order of Payment Slip/ Forms
[ ] Print Temporary Access Pass or Provisional Access Pass
[ ] Release Temporary/ Access Pass or Stick-on Pass
Day 1
Pass Control Office Processing & Records
Officer
Temporary or Provisional Access Pass
PCO Payment & Order of Payment Slip/ Forms
None
5
Receive Access Pass
(Temporary, Seasonal, Annual)
Release Access Pass
[ ] Print Access Pass
[ ] Endorse Access Pass to
P&CEO for signature
[ ] Laminate Access Pass
[ ] Inform applicant to sign
logbook to evidence
receipt of pass
[ ] Release Access Pass &
retrieve provisional,
old/expired Access Pass
(for renewal)
Day 2 to Day 3
Pass Control Office Processing & Records Officer/ Production Officer
Pass Control Head
President & CEO
Pass Control Office Processing & Records Officer
Access Pass
Logbook
None
Note: All lost Access Pass shall only be replaced after submission of an approved Letter of Request & Affidavit of Loss
APPLICATION FOR ONE DAY ACCESS PASS - PASS CONTROL OFFICE
STEP APPLICANT CIAC-PCO SERVICES DURATION (under normal
condition)
RESPONSIBLE CIAC OFFICE/
OFFICER
FORMS/ RECORDS
FEE
1
Submit Letter of Request
P&CEO shall: [ ] Deny Request or [ ] Approve Request &
transmit to Pass Control for processing
Inform applicant: [ ] Request denied (end of
process) [ ] Request approved
Day 1
President & CEO
Pass Control Office Processing & Records Officer
Letter of Request
None
2
Submit Application Documents [ ] Approved Letter of
Request (CIAC locators/ concessionaires and others)
[ ] Accomplished Day Pass
Request Form (PCO-F-002 for CIAC Personnel)
Validate Documents [ ] Verify approved letter of
request and issue the Order of Payment
Day 1
Pass Control Office Processing & Records
Officer
One Day Access Pass Application Form
(PCO-F-002)
Order of Payment Form
None
3 Pay One-Day Access Pass/ Stick-On Pass
Process payment and issue Official Receipt
Day 1
Cashier, Treasury
Official Receipt
Refer to Access
Pass Fees below
4
Receive One-Day Access Pass/ Stick-On Pass
Return One Day Access Pass
Issue One-Day Access Pass/ Stick-On Pass [ ] Check Official Receipt [ ] Accomplish
PCO Payment Slip Form
[ ] Print One Day Access Pass
[ ] Issue One Day Access Pass / Stick-on Pass in exchange of a valid ID and coordinate to concerned CIAC dept./office the activity
[ ] Inform applicant to sign logbook
[ ]Retrieve One Day Access Pass upon termination of activity
Day 1
Pass Control Office Processing Officer
One Day Access Pass
None
Note: All lost Access Pass shall be replaced after submission of an approved Letter of Request & Affidavit of Loss
ACCESS PASS FEES
TYPE OF PASS
CATEGORY
Months Yellow Blue Green Red
Annual Access Pass - Php350.00 Php600.00 Php900.00 Php1,200.00
Seasonal Access Pass (More than 3 months validity)
11 Php300.00 Php550.00 Php850.00 Php1,100.00
10 Php275.00 Php500.00 Php775.00 Php1,000.00
9 Php250.00 Php450.00 Php700.00 Php900.00
8 Php225.00 Php400.00 Php625.00 Php800.00
7 Php200.00 Php350.00 Php550.00 Php700.00
6 Php175.00 Php300.00 Php475.00 Php600.00
5 Php150.00 Php250.00 Php400.00 Php500.00
4 Php125.00 Php150.00 Php325.00 Php400.00
Temporary Access Pass (Maximum of 3 months validity)
3 Php100.00 Php150.00 Php250.00 Php300.00
One Day Pass - Php50.00 Php100.00 Php150.00 Php200.00
AMA Driver’s Permit - Php400.00
AVSEC AWARENESS & SAFETY FEES
ASAS Fee
12 months
Php50.00
Safety Seminar Fee Php50.00
A discounted rate of Php25.00 shall be charged for the Safety and AVSEC Awareness refresher/orientation
(For Renewal of Access Pass & AMA Driver’s Permit)
YELLOW CATEGORY ACCESS AREA
Landside Area, PTB Parking Area, UPS Site BLUE CATEGORY ACCESS AREA
PTB Departure Entrance Lobby, Departure Check-In Counter, Departure Immigration Counter, Arrival/Exit
Lobby, General Aviation Area, SIAEP Site GREEN CATEGORY ACCESS AREA
PTB Arrival Entrance Lobby, Arrival Immigration Counter, Arrival Baggage Claim Area, Arrival Custom Area,
Interline Baggage Area
RED CATEGORY ACCESS AREA
PTB Pre-Departure Area, VIP Lounge, Baggage Build-Up Area, Ramp, AMA, Perimeter Access Road, PAF
AMA, Navigational Aids Facilities
APPLICATION FOR AIRCRAFT MOVEMENT AREA (AMA) DRIVER’S PERMIT - PASS CONTROL
OFFICE
STEP APPLICANT CIAC-PCO SERVICES DURATION (under normal
condition)
RESPONSIBLE CIAC OFFICE/
OFFICER
FORMS/ RECORDS
FEE
1
Submit Letter of Request
P&CEO shall: [ ] Deny Request or [ ] Approve Request &
transmit to Pass Control for processing
Inform applicant: [ ] Request denied (end of
process) [ ] Request approved
Day 1
President & CEO
Pass Control Office Processing & Records Officer
Letter of Request
None
2
Submit Application Documents [ ] Approved Letter of
Request [ ] Accomplished AMA
Driver’s Permit Application Form (PCO-F-003)
[ ] Photocopy of Access Pass (for renewal)
[ ] Photocopy of expired AMA Driver’s Permit (for renewal)
[ ] Photocopy of Company ID
[ ] Photocopy of Professional Driver’s License
[ ] Certification of Attendance in Safety Seminar/ Orientation
Validate documents [ ] Incomplete, inform
applicant to submit lacking documents
[ ] Complete, issue the
Order of Payment and Payment Slip
Day 1
Pass Control Office Processing & Records Officer
Safety Officer
AMA Driver’s Permit Application Form (PCO-F-003)
Order of Payment Form
Payment Slip
None
3
Pay AMA Driver’s Permit Fee & Safety Seminar/ Orientation Fee
Process Payment
Issue Official Receipt & accomplish Payment Slip
Day 1
Cashier, Treasury
Official Receipt
Payment Slip
Php400.00 for AMA Driver’s Permit
Php50.00 for
New Applicant
Php25.00 for
Renewal
4
Receive Temporary AMA Driver’s Permit
Release Temporary or Provisional AMA Driver’s Permit [ ] Check Official Receipt &
accomplished Payment Slip
[ ] Print Temporary or Provisional AMA Driver’s Permit
Day 1
Pass Control Office Processing & Records
Officer
Official Receipt
Temporary or Provisional AMA Driver’s Permit
None
5
Receive AMA Driver’s Permit
Release AMA Driver’s
Permit [ ] Print AMA Driver’s Permit [ ] Endorse Printed AMA
Driver’s Permit to PCO Head for the ID’s security features
[ ] Endorse AMA Driver’s Permit to OP/CEO for signature
[ ] Laminate AMA Driver’s Permit
[ ] Inform applicant to sign logbook/ file folder to evidence receipt of permit
[ ] Release AMA Driver’s Permit & retrieve temporary/ provisional permit, old/ expired AMA Driver’s permit (for renewal)
Day 2 to Day 3
Pass Control Office Production Officer
Head, Pass Control Office
President & CEO
Pass Control Office Processing & Records Officer
Logbook
None
Note: All lost AMA Driver’s Permit shall be replaced after submission of an approved Letter of Request & Affidavit of Loss
CLARK AIRPORT PASSENGER FACILITATION (DEPARTURE)
STEP PASSENGER ACTIVITY SERVICE AT CRK
TERMINAL
DURATION (under normal
condition)
RESPONSIBLE ENTITY
FEE
1
Present Travel Documents For Domestic Passengers: [ ] Plane Ticket or Travel
Itinerary/eTicket [ ] Valid Identification Card For International Passengers: [ ] Plane Ticket or Travel
Itinerary/eTicket [ ] Valid Passport
Passenger Identification Screening
[ ] Verify Travel Itinerary or Ticket
[ ] Validate Passport (international traveler)
[ ] Validate ID (domestic traveler)
45 seconds
Clark International Airport
Corporation- Airport Security
Department
None
2
Put baggage in conveyor for x-ray; pass through walk through metal detector; and undergo security pat down
Initial Security Check [ ] Check baggage through x-
ray [ ] Check passenger through
walk-through metal detector and pat down
[ ] Random baggage check
120 seconds
Office for
Transportation Security - Department
of Transportation (DOTr)
None
3
Check-in at Airline Counter
Passenger Check-in [ ] Validate travel documents [ ] Weigh baggage and put tag [ ] Charge fee for baggage load
beyond allowable limit [ ] Issue boarding pass
180 seconds
Airlines
Fees depend on airline rates
(Please seek assistance from ground crew at
the counter)
4 Pay Travel Tax (for international passengers only; OFWs are exempted)
Collection of Travel Tax [ ] Check travel documents [ ] Receive payment and issue
Official Receipt
150 seconds
TIEZA
Php1,620.00
5 Pay Terminal Fee (OFWs are exempted)
Collection of Terminal Fee
[ ] Check travel documents [ ] Receive payment and issue
Official Receipt
90 seconds
Clark International
Airport Corporation – Treasury
Department
Php600.00
(international)
Php150.00 (domestic)
6
Present Travel Documents at Immigration Counter (for international passengers only)
Immigration Check [ ] Check travel documents [ ] Check if passenger is in watch
or hold departure list order and deny entry if no proper clearance is shown
[ ] Profile passenger, subject to secondary interview if potential trafficking victim
45 seconds
Bureau of Immigration
None
7
Put hand-carry baggage on x-ray conveyor; remove shoes; pass through metal detector; and undergo pat down
Final Security Check [ ] Ask passenger to remove
shoes [ ] Check hand-carry baggage
through x-ray [ ] Random check of hand-carry
baggage [ ] Check passenger through walk-
through metal detector and pat down
120 seconds
Office for
Transportation Security –
Department of Transportation
(DOTr)
None
8 Wait for boarding announcement at Pre-Departure Area; present boarding pass; proceed to airplane
Boarding
[ ] Announce boarding of passengers
[ ] Check boarding pass
Actual Time
Airline
None
CLARK AIRPORT PASSENGER FACILITATION (ARRIVAL)
STEP PASSENGER ACTIVITY SERVICE AT CRK
TERMINAL
DURATION (under normal
condition)
RESPONSIBLE ENTITY
FEE
1
Pass through the Scanner Pass through the Foot Bath Pass through Department of Agriculture – Bureau of Plants Industry, Bureau of Animal Industry, Bureau of Fisheries & Aquatic Resources
Quarantine Check
[ ] Random check of passenger temperature through thermal scanner, if passenger fails temperature limit, he/she will be subjected for further testing and quarantine, if necessary
[ ] Check quarantinable pets, animal, meat, and aquatic resources
Actual Time
DOH – Bureau of
Quarantine
DA – Bureau of Animal Industry
DA (BFAR, BAI,
BPI)
None
2
Present Travel Documents at Immigration Counter
Immigration Check
[ ] Check travel documents and return tickets of tourists
[ ] Verify if passenger is in the blacklist order or falls within the exclusion category
45 seconds
Bureau of Immigration
None
3 Retrieve baggage, if any, at the Baggage Conveyor Area
Baggage Assistance [ ] Provide assistance for
missing baggage [ ] Provide trolleys
Actual Time
Airport Operations
Department
None
=
4
Present Disembarkation and Travel Documents
Customs Check [ ] Verify travel documents [ ] Random check of
baggage to determine undeclared or mis-declared dutiable items
[ ] Confiscate or require passenger to pay custom tax; whichever is applicable
90 seconds
Bureau of Customs
Taxes and duties depend on declared/
inspected items
5 Proceed to Arrival Exit Gate
[ ] Transportation via taxi, jitney, or
bus
Actual Time
Transport Providers
Transact
directly with operators/
drivers
CUSTOMER FEEDBACK - CORPORATE COMMUNICATIONS OFFICE
STEP APPLICANT CIAC-CCO SERVICES DURATION (under normal
condition)
RESPONSIBLE CIAC OFFICE/
OFFICER
FORMS/ RECORDS
FEE
1
Lodge complaint/ feedback through the following: [ ] Suggestion Boxes [ ] Email [ ] Online Feedback [ ] Phone [ ] Postal Mail [ ] CRK Facebook
Corrections/Corrective
Action If complaints are a ctionable, advice the complainant of the action taken
Within 24 hours or 1 day upon retrieval of feedback
Corporate Communications
Assistant and Public Relations Officer II
Pass Control Office Processing & Records Officer
Customer Feedback Form
None
Preventive Action If complaints cannot be acted upon immediately, record and endorse com- plaint to proper office.
Within 8 hours after retrieval of feedback
Media Relations Officer II and
Corporate Communications
Assistant
Customer
Feedback Form
None
2 Receive Feedback
Update Complainant of Action Taken & Closure of Complaint
Within 72
hours upon receipt of response
from concerned
party
Corporate Communications
Assistant and CCO Manager
Written information to Customer re
action taken by concerned party
None
COMPETITIVE OR PUBLIC BIDDING PROCEDURE FOR GOODS & SERVICES, INFRASTRUCTURE/ CIVIL WORKS AND CONSULTING
SERVICES - BIDS & AWARDS COMMITTEE
STEP
CIAC BAC SERVICES PROSPECTIVE
BIDDER DURATION (UNDER NORMAL CONDITIONS)
RESPONSIBLE OFFICE
RECORDS/ DOCUMENTS
1 PRE-PROCUREMENT
CONFERENCE
N/A
1 Calendar Day
BAC Secretariat
Bidding Documents
2
ADVERTISEMENT/POSTING
OF INVITATION TO
BID/ REQUEST FOR
EXPRESSION OF
INTEREST/ or REQUEST
FOR PROPOSAL
Check newspaper,
PhilGEPS,
C I A C website,
conspicuous places
within CIAC
7 Calendar Days
BAC Secretariat
Invitation to Bid/ Request for
Expression of Interest/ or Request
for Proposal
3 ISSUANCE OF BIDDING
DOCUMENTS
Purchase Bidding
Documents
1 Calendar Day
BAC
Secretariat
Treasury Department
Bidding Documents, Official Receipt
4
PRE-BID CONFERENCE
Attend Pre-bid
Conference
1 Day (to be conducted at least
12 CD before submission
of Bids)
BAC TWG
Bidding Documents
5
SUBMISSION & OPENING
OF BIDS
Submit Bid
1 Calendar Day
Acceptance
of Bids - RMO
Opening of Bids
- BAC, BAC Secretariat
Financial Proposals,
Bid Evaluation Report,
Invitation for the
Observer
6
EVALUATION &
RANKING OF BIDS
N/A
Minimum: 1
Calendar Day
Maximum: 7
Calendar Days
BAC, TWG
7 POST-QUALIFICATION
PROCESS
Submit Post Qualification Documents
To be completed in not more than 12
calendar days from the determination of
the LCB/HRB
BAC TWG
Post-Qualification
Documents
8 APPROVAL OF THE RECOMMENDATION OF THE BAC TO AWARD THE PROJECT
N/A
Within 15 calendar
days
Board of Directors, EXCOM or P&CEO (depending on the
limits indicated in the authority matrix)
BAC Resolution, Memorandum for the
EXCOM/ Board, EXCOM/ Board
Resolution, Secretary’s Certificate,
Notice of Award
9
ISSUANCE OF T H E
NOTICE OF AWARD (NOA)
Receive Notice of
Award & submit
required documents
1 Calendar Day
HOPE through President &
CEO
10
CONTRACT PREPARATION
& SIGNING
Sign the Contract
Within 10 Calendar Days from the receipt
of NOA
HOPE through
President &
CEO, BAC,
Legal
Services
Department
Contract Agreement, Bidding Documents,
Winning Bidder’s Bid, Performance Security, Notice of Award of Contract,
Other Contract Documents
11
ISSUANCE OF T H E
NOTICE TO PROCEED
(NTP)
N/A
Within 7 Calendar Days from the
date of approval of the contract
HOPE through President &
CEO
Notice to Proceed, Contract
Agreement, Acknowledgement Receipt, Logbook
AMOUNT OF BIDDING DOCUMENTS:
1 M -
Approved Budget for the Contract Maximum Cost of Bidding Documents
(in Philippine Peso)
500,000 and below 500.00
More than 500,000 up to 1 Million 1,000.00
More than 1Million up to 5 Million 5,000.00
More than 5 Million up to 10 Million 10,000.00
More than 10 Million up to 50 Million 25,000.00
More than 50 Million up to 500 Million 50,000.00
More than 500 Million 75,000.00
ACCREDITATION OF PRIVATE SECURITY AGENCY - AIRPORT SECURITY QUALITY CONTROL OFFICE -
STEP
APPLICANT CIAC-ASQCO
SERVICES DURATION
(under normal condition)
RESPONSIBLE CIAC OFFICE/
OFFICER
FEE
1
Submit Application Requirements [ ]Letter of Intent
[ ]Company profile
[ ]SEC Registration papers & Articles of
Partnership/ Incorporation if established
under the Philippine Law
[ ]License to operate from PNP-SAGSD [ ] DOLE Clearance (18-A) [ ] Tax Clearance [ ] SSS Clearance [ ] Pag-Ibig Clearance [ ] NLRC Clearance [ ] List of present clients [ ] NTC license for radio equipments [ ] Certification of registration with DTI, if single proprietorship [ ] List of security equipments, vehicles, communications, firearms, registered and licensed [ ]Valid training certificates of Aviation Security trained personnel to be deployed within the Civil Aviation Complex [ ] Copy of prospective or existing contract with entities at CIAC aviation complex
Validation of Application Documents
[ ] If incomplete, return to security
agency for completion of
requirements
[ ] If complete, recommend approval and endorse Certificate to P&CEO
Day 1-2
ASQCO Inspector,
P&CEO
None
2
Payment of Accreditation Fee
[ ] Issue Order of Payment
Day 3
ASQCO Inspector
For less than 10
guards:
P5,000.00
For 10 guards or
more P10,000.00
[ ] Issue Official Receipt
Cashier, Treasury Department
3
Receive Certificate of Accreditation
[ ] Request copy of Official Receipt
as evidence of payment
[ ] Release Certificate and ask
agency representative to
acknowledge receipt thereof in
the logbook
ASQCO Inspector
None
PROTEST MECHANISM ON BAC DECISION - BIDS & AWARDS COMMITTEE -
STEP
BAC ACTIVITY BIDDER
DURATION (under normal condition)
RESPONSIBLE CIAC OFFICE/ OFFICER
1
Opening of Eligibility,
Technical or Financial
Requirements
Filing of a Motion
for
Reconsideration
3 Calendar Days
BAC
2
BAC Resolution on the
Motion for Reconsideration
N/A
7 Calendar Days
TWG/ BAC
Secretariat
3
Denial/Grant of the
Motion for
Reconsideration
Denial of Request: Filing
of Protest together with a
verified position paper ad-
dressed to the HOPE ac-
companied by payment of
a non-refundable fee
7 CD upon receipt of
Receipt of BAC
Resolution
BAC/TWG/
BAC
Secretariat
ABC RANGE PROTEST FEE P50M and below 0.75% of ABC
More than P50M to P100M P 500,000.00
More than P100M to P500M 0.5% of ABC
More than P500M to P1B P 2,500,000.00
More than P1B to P2B 0.25% of ABC
More than P2B to P5B P5,000,000.00
More than P5B 0.1% of ABC
PROCESSING OF LEASE AGREEMENT & CONCESSION CONTRACT
- MARKETING DEPARTMENT -
STEP
PROSPECTIVE LOCATOR /
CONCESSIONAIRE / SERVICE
PROVIDER
CIAC MARKETING
SERVICES
DURATION (UNDER NORMAL CONDITIONS)
RESPONSIBLE CIAC OFFICER
FORMS / RECORDS
FEE
1
Submit Application Documents
[ ] Letter of Intent
[ ] Project Evaluation Form
[ ] Approved Term Sheet
Prepare draft Lease Agree-
ment (LA) or Concession
Contract (CC) based on the
Approved Term Sheet
Day 01 - 02
Marketing
Department
Letter of Intent
Project Evalua-
tion Form
Approved Term
Sheet
None
2
[ ] Accept Draft LA or CC;
[ ] Reject Draft LA or CC; or
[ ] Renegotiate LA or CC
[ ] Accept - endorse to
Accounting & Legal Depart
ments for Review
[ ] Reject - Terminate Negotia-
tion
[ ] Renegotiate - refer amend-
ments to Legal or Board, if
necessary
Day 03 - 04
Marketing
Department
Legal Services
Department
& Accounting
Department
Draft LA or CC
None
3
[ ] Accept - Pay processing fee at
the Treasury Department
[ ] Prepare Order of Payment Slip
Form
Day 04
Marketing
Department
Order of
Payment Slip
Form
P2,000.00
4
[ ] Present Official Receipt to
Marketing Department
[ ] Prepare final draft of LA
or CC & produce 9 original
copies
Day 05-06
Marketing
Department
LA or CC
None
[ ] Proofread and affix initials
on LA or CC
Day 07-08
Legal Services
Department
LA or CC
None
5
[ ] Review & approve LA or CC
[ ] Review & approve LA or
CC
Day 07-08
P/CEO, upon re-
view & endorse-
ment by VP-
CBDG, &
EVP-COO
LA or CC
None
[ ] Prepare Order of Payment
Slip
Day 09
Marketing
Department
Order of
Payment Slip
Form
None
6
[ ] Pay Financial Obligations (Secu-
rity Deposit. Advance Lease Pay-
ment, Performance Security)
[ ] Present Official Receipt
Endorse Locator /
Concessionaire to CDC for
Registration & Tax Exemption
(Business Permit)
Day 10
Marketing
Department
Endorsement
Letter to CDC
Based on
rates & fees
indicated in
LA or CC
7
[ ] Proceed to CDC for issuance of
Exemption (Business Permit)
END OF THIS PROCESS