Child, & Youth Services (CYS)Parent Handbook

Camp Walker, Daegu Korea

TABLE OF CONTENTSCYS Mission & PhilosophyCustomer CovenantConfidentiality/ Non Discrimination/ Transgender SupportOpen Door Policy/ Guidance for Addressing Concerns CYS ProgramsArrival/Release Procedures

Parent Central Services Children with Special NeedsEligibility Information Fees, Charges, and Discounts Vacation Policy Income Tax InformationProgram OrientationsDenial of Service Criteria for IllnessHealth and Wellness ConsultantMedications RequirementsOther CYS ConsultantsProgram ClosuresMeals, Snacks, and Family Style DiningCelebrating Birthdays and HolidaysChild Abuse Training and ReportingWhat Does My Child Need?Breast Feeding, Diapers, and FormulaDiscipline and Touch PolicyGuidance and DisciplineExceptions to PolicyMore on Child Development Center More on School-Age CenterMore on Youth CenterTransportation Parent Advisory Board (PAB) Non-smoking Policy Medical Emergencies Accidents Emergency Closure Parent Tips for a Quality Care ExperienceImportant Telephone Numbers at a GlanceChild Abuse Reporting Poster

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CYS MISSION

To support mission readiness by reducing lost duty time due to conflict between parental responsibilities and unit mission.

Consistent and predictable services provided to eligible children and youth through a comprehensive framework consisting of Four Service Areas: Sports,

Fitness & Health; Life Skills, Citizenship & Leadership Opportunities; Arts, Recreation& Leisure Activities; and Academic Support, Mentoring & Intervention

Services.

CYS PHILOSOPHY

CYS programs in partnership with families, staff and family child care providers reflect the knowledge and understanding of the growth and development of their

children and students providing memorable experiences which supports their physical, social, emotional and cognitive growth.

CUSTOMER COVENANTFamily and Morale, Welfare and Recreation (FMWR) is committed to providing quality through service excellence to our Soldiers and Families commensurate

with the quality of their service to our Nation. We understand that we create value for our customers through predictable, consistent and efficient customer focused

service.To that end, we promise our customer they will…..

Always be respected & treated as individuals who are valued Receive a prompt and friendly greeting in a professional and courteous

manner Experience aesthetically-pleasing facilities Receive timely, accurate and helpful information Be offered high quality products and services Have an opportunity to provide feedback

FAMILIES

Families are the first and primary teachers in their child’s life. We support Families in this role through a variety of services that address the specific needs of each family, to include formal and informal education opportunities. Communication between the child’s primary teacher and Family, as well as management and support staff, is critical and includes an open, honest exchange of ideas, concerns, shared decision making, and respect for cultural diversity. We encourage Families to share their culture, heritage and home language.

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CONFIDENTIALITY

Only authorized CYS staff will have access to patron files. CYS is committed to protecting the privacy of patron information. Medical information concerning patrons is absolutely confidential under state and federal law and may not be discussed at any time with any person under any circumstance without a prior written release of information form signed by the parents.

Diversity/Non-Discrimination: In accordance with Federal Law, Title VII, the Department of Army, Child & Youth Services prohibits discrimination on the basis of race, national origin, color, creed, religion, sex, age, disability, veteran status, sexual orientation, gender identity or associational preference in employment and in their program operations serving Soldiers, Families and the community. The Department of Army affirms its covenant to support and serve Family and MWR customers and employees.

Transgender Support and Right to Privacy: CYS facilities offer the availability of single occupancy bathrooms to any child or youth who expresses to staff the desire or need for privacy to handle personal bodily needs. CYS will attempt to make the same accommodations for children and youth when traveling away from the facility on field trips, but cannot guarantee that there will always be a single occupancy bathroom available for use. If you or your family have any concerns in reference to support services for your child’s needs, please contact the program Director or CYS Coordinator to assist you with working on a resolution to meet your needs.

OPEN DOOR POLICY

CYS program management and staff members are approachable and accessible to parents/guardians during the center’s operating hours. Parents/guardians can voice their concerns, complaints and/or compliments regarding their customer service experience. Parents are always welcome to elevate their concerns/compliments up the chain of command to the CYS Coordinator, and then on to the Director of Family and MWR as they feel necessary. Feedback on our services is always appreciated.

Parents are always welcome to visit their children at CDC, SAC, and YC programs. We strongly encourage families to share their culture, heritage and home language within our programs and classrooms. If you would like to share any of these experiences or activities with us, please notify your child’s teacher or the Center Director to assist in arranging this opportunity. These opportunities enrich the lives of all children in our programs and allow them to experience the diverse cultures and traditions of our community. If you would like to spend a mealtime with your child, please plan in advance with the Room Lead so the cook will know how much to prepare to insure enough portions for the children. If you would like to become a regular volunteer in any of the programs you will

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have to first undergo a full series of background checks which must be returned with no derogatory information. When you do visit, you will be expected to interact with your child as they learn through play in their room environment.

CYS PROGRAMS

Daily Admission/Release: Arrival Procedures: Under no circumstance will a child/youth be released to any person who is not authorized to pick up the child/youth. Positive control of child/youth will be maintained at the classroom level. Upon entering the CYS facility, parents/designated representative will swipe their child into the Child Youth Management System (CYMS) at the front desk before proceeding to their child’s classroom. Under no circumstance will the parent/designated representative move beyond the front desk without first swiping in. After swiping in at the front desk, the parent/designated representative may proceed to the classroom. Upon entering the classroom, the parent/ designated representative will sign the child in, annotating his/her name, date, time and signature.

School age children may be swiped in by their parent/designated representative or the child/youth will key their personal identification number (PIN) into CYMS and the parent/designated representative will then sign the child/youth in, as above.

Curtesy Calls for Unplanned Absences: CYS has a policy to contact parents with a curtesy call to check in on all families of regularly enrolled children that have an unplanned/ unexplained absence for that day. The CDC begins their calls at 10am and the SAC begins calling directly afterschool to ensure that no child misses transportation to the center. These calls are our way of ensuring that all is well with you and your family and allows for us to make changes to our schedules and notifications as necessary based on the information that you provide us.

CHILD RELEASE PROCEDURES

Anyone using a CYS program is required to have two local child release designees. Please make sure you talk to these trusted individuals and ensure they are willing to accept this responsibility. It is important to explain this to your child so they will not be frightened. We advise you to be careful about selecting the entire group of designees from your unit as it is likely that you may be deployed or otherwise detained together. If you are not available, they also may not be available. CYS program staff will only release your child to individuals listed on these forms. A picture ID is required of anyone, other than visually recognized parent, requesting release of a child to them. Children may not be released to other children or siblings under 13 years of age. Children cannot be released to unauthorized individuals by telephonic request from parents or release designees. These procedures are essential for the safety of all

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children enrolled. Please ensure your CYS program is updated on current information regarding emergency contacts and release designees which must be in writing from the parent.

At the end of the day, parents/designated representative will swipe their child out of the Child Youth Management System (CYMS) at the front desk before proceeding to their child’s classroom. Under no circumstance will the parent/designated representative move beyond the front desk without first swiping out. For those individuals that are picking up that are not easily identified as a release designee, the admin at the front desk will ask for photo id and will match the information with the release information posted in the CYMS database. Upon confirmation, the release designee will be given a release slip to provide classroom teachers to be allowed access to the child. After swiping out at the front desk, the parent/designated representative may proceed to the classroom. Upon entering the classroom, the parent/ designated representative will sign the child out, annotating his/her name, date, time and signature. This time also provides a prime opportunity to check in on your child’s day with the classroom teacher.

School age children may be swiped out by their parent/designated representative or the child/youth will key their personal identification number (PIN) into CYMS and the parent/designated representative will then sign the child/youth out, as above.

Middle School/Teens (MST) youth participate in an open recreation program, which means they are allowed to enter and depart the facility without a parent/designated representative. Middle School students and Teens will swipe themselves in and out each time they enter or leave the facility.

Child Development Center. (CDC) is located in building 223 is accredited by the National Academy of Early Childhood programs (NAEYC). We offer full day, part-day and hourly care for children in rich and stimulating environments where children can develop motor, cognitive, social and emotional skills through a balance of exploration and planned curriculum. Learning activities are designed to support the natural development of children and include individual, small group and large group experiences.

CDC Location Building 2230530-1800 Mon thru FridayClosed on Federal Holidays and some Korean holidays (http://daegu.korea.army.mil/ you can see USAG approved holidays and training holidays for all CYS programs)Telephone: 764-4834 from a local cell 050-3364-4834

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Full-Day Care. Childcare services offered for children ages 6 weeks – 5 years that meet the needs of parents requiring childcare on a regularly scheduled daily basis (5 to 12 hours per day). Hours of operation for USAG Walker are Monday through Friday.

Part-Day Pre-school Programs. A Part-Day Program is offered for pre-school children 3-5 years. Part-Day fees are prorated for the school term and therefore monthly payments remain the same throughout the school term regardless of the number of days in attendance for the month.

Strong Beginnings Program. The Army Strong Beginnings Pre-K is a program designed to prepare children to be successful to enter school. Curriculum focuses on the social, emotional, and physical development of children; equips them with basic academics and “Kindergarten Classroom Etiquette” skills to enhance “school readiness.” Children who will be entering Kindergarten the following fall (4 years old prior to 1 Sep) are eligible to attend Strong Beginnings Pre-K. Strong Beginnings operates Monday through Friday from 0830-1130, with full time wrap around care for families who need care during the hours of center operations.The Strong Beginnings Pre-K program follows the DODEA American School calendar. This means when DODEA is closed so is the Strong Beginnings Classroom. For families enrolled in Full time wrap around care, care for school out days (teacher work days, winter break, spring break etc.) will be provided for your children however they may be combined with another classroom depending on ratios. For Part Day Pre-K children care for school out days will be provided at the cost of hourly care. Part Day Programs are billed semi-monthly, and they get billed the same amount on the 1st and 15th of every month even though there are breaks in some months and none in others. The Fees were set up this way so as not prorate every month differently, it is taken in consideration all the breaks and holidays and distributed evenly so the households pay the same every. Families are not paying for the time when school because the Army took that into consideration when they came up with the fees. This is why you are charged the same amount when your child is not here during breaks (e.i. Winter break, Spring Break, and days out). If you have any questions please don’t hesitate to ask. Thank youSchool date closures are available on the DODEA school website: http://www.daegu-un.pac.dodea.edu/

Hourly Care Program. Childcare services offered for children ages 6 weeks – 12 years that meet the needs of parents requiring childcare on a drop in basis (up to 20 hours per week in the CDC and 8 hours a week in the SAC program). Hours of operation are Monday through Friday 0800 – 1700. Reservations can be made up to two weeks in advance or same day. Fees for hourly care are $4.00 an hour and must be paid at the end of the day. Hourly care spaces are offered in 30 minute increments, on a first come, first served, space available

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basis.

Before school K- 6th grade(CDC Walker), After Kindergarten at CDC. Meets the needs of parents requiring childcare on a regularly scheduled daily basis (2 – 12 hours per day).

Building 223 Camp Walker CDC Hours of operation for kindergarten are:0530 – 0800, Monday through Friday Closed on Federal Holidays and some Korean holidays (http://daegu.korea.army.mil/ you can see USAG approved holidays and training holidays for all CYS programs)

School Age Center. (SAC) is located in building 257 and is accredited by the Council of Accreditation (COA). Through partnerships with groups such as: 4-H, CHARACTER COUNTS!, and Boys & Girls Clubs of America (BGCA), we help children learn to work with their strengths, interests, and each other, to feel good about themselves, and to grow as individuals. Programs are offered in the core areas of leisure, recreation, and the arts; sport and fitness; life skills, citizenship and leadership; and mentoring and support services.

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Building 257; Hours of operation Monday – Friday School Out Days-care will be provided at the SAC at 0530-1800

After School hours 1430 – 1800 Closed on Federal Holidays and some Korean HolidaysTelephone: 764-5822 or 764-5297

After School Program (SAC Walker) First through Fifth Grade.Summer Day Camp. Is a fast paced full-day care program that meets family summer break child care needs. A variety of activities to include field trips and pool visits are included in this special weekly fee program. A USDA approved breakfast, lunch and snack are also included. Open Recreation and hourly care are offered on a space available basis only.

Youth Center. (YC) is located in building 252. The Middle School and Teen Programs are designed specifically for middle school youth and teens to ensure that the physical, cognitive, social and emotional needs of youth are addressed, and predictable services provided. The Youth Center offers programs in the following areas: sports, fitness & health options; life skills, citizenship & leadership opportunities; arts, recreation and leisure activities; academic support, mentoring, and intervention services.

Youth Sports & Fitness and Health offer programs for children between the ages of three and eighteen can be kept busy with team and individual sports, developmental sports, health & fitness options, and outdoor adventure offered by

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CYS Sports and Fitness. Through these activities youth engage in healthy physical activity, make friends, and learn social and athletic skills as well as good sportsmanship. Teams are led by trained volunteer coaches who are certified by the National Association for Youth Sports (NAYS). Outreach Services (OS) offers a number of programs that are not covered by the above services. These include Parent Central Services, SKIESUnlimited, Parent Co-ops, Parent and Child Playgroups, and School Support Services.

PARENT CENTRAL SERVICES

For your convenience, registration for all CYS programs is completed in Building 223. Staff are available between the hours of 0900-1800, Monday - Friday to answer questions and assist you in registering your children for CYS programs. Re-registration is required annually.

We need all of the following completed before a child can begin our programs:

1. Sponsor Consent Form (DA 5222-R). This addresses a number of topics such as permission to transport and photograph your child.

2. Child Health Assessment (DA 5223-R). This form requires a signature and stamp from a medical facility representative within the past calendar year or within 30 days of enrollment.

3. Your child’s shot record (we will be glad to make a copy for you) including the results of the last tuberculin (TB) skin test for children over 12 months of age. This TB test must be current within six months of initial registration. Current immunization are required at the time of enrollment.

4. Application for DoD Childcare Fees (DA 2652) form reflecting current total family income to determine the family’s fee category. A current LES and/or pay stub for the parent(s) or guardian(s) is needed.

5. The USDA Application for Free and Reduced Price Meals for Center programs.

6. The Health Screening Tool (DA 7725). For any medical conditions that are identified that require rescue medications, additional paperwork will be needed that requires a signature and stamp from a medical facility representative. This will also require a review from the MIAT team.

We know this is a lot of paperwork but it keeps your child safe and healthy in our program and is required by Army regulations.

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CHILDREN WITH SPECIAL NEEDS

Our programs are happy to serve children special needs provided we can take care of them safely and with reasonable accommodation. Families with children with special needs should make that known to Parent Central Services at registration time. This includes children who receive medication on a daily basis.

Parents of children with special needs must have a case review called a Multi-Disciplinary Inclusion Team (MIAT) to determine proper placement, precautions, and special training required by all staff.

Special needs children are defined as children with conditions that require special services, beyond those usually necessary to promote a child’s growth and development.

Our programs make every effort to serve special needs children in our programs, provided we can take care of them safely and with reasonable accommodation. Public Law (PL) 94-457, a 1986 amendment to Public Law 94-142, expanded Special Needs care to include children ages 0-3. Families with special needs children should make that known to the Central Registration Office at registration time. This includes children who receive medication on a daily basis and have food allergies. Special needs children are evaluated by the Multi-Disciplinary Inclusion Team (MIAT) prior to placement to verify the special need category, make necessary program adaptations and provide specific training to staff if necessary.

What is MIAT?

The Multi-Disciplinary Inclusion Team (MIAT) is a multi-disciplinary team established to ensure the most appropriate placement of children with special needs. The team meets to review any new applications that indicate any possible special needs and to review concerns regarding children already placed in Child & Youth Services (CYS) programs.

The Multi-Disciplinary Inclusion Team represents an installation-wide partnership that is working to ensure the very best placement for all children accessing CYS. If you have any questions or concerns, please phone the following:

ACS EFMP Manager 764-5173

Child and Youth Services Coordinator 768-9241

Outreach Director 764-4831

Who may be referred to the Multi-Disciplinary Inclusion Team?

Some examples of MIAT referrals:

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Children enrolled in the Exceptional Family Member Program (EFMP)

Children who have:o Asthma o Attention Deficit Disorder o Diabetes o Autism o Epilepsy o Down's Syndrome

o Seizure Disorders o Physically Challenged o Learning Disabilities o Sensory Impairment (Hearing/Vision) o Developmental Delays o Speech/Language Impairment

MIAT Members include; Exceptional Family Member Program Manager, Army Public Health Nurse, Child and Youth Training and Curriculum Specialists, CYS Directors, Appropriate Experts, Parents/ Sponsors and Guardians

It is mandatory that at least one parent or legal guardian attend; According to the EFMP regulation, AR 608-75, 22 Nov 2006. Children will NOT be able to start in CYS until the review is completed. You will be informed of the date, time, and location of the MIAT meeting. In order to assist the team, you may be asked to bring specific information, such as: Medical documentation detailing developmental delays, illnesses, the severity of allergies (exposure, reactions, and treatments), prescription medications, and your expectations of services to be provided by the CYS staff, as well as Educational and Developmental Intervention Program information regarding developmental evaluations, services provided, etc.

All CYS providers are trained and experienced to meet the needs of children with special needs. If your child presents a situation new to the staff, they will receive specialized training before your child is entrusted to their care.

MIAT meetings are once a month, or upon request.

CYS may terminate enrollment of any child who is unable to adapt to the center’s environment, whose payments have become delinquent, or whose parents have failed to fulfill CYS policy and regulation requirements. Parents will be notified in advance if such problems are observed.

ELIGIBILITY INFORMATION

CYS programs accepts children as young as four weeks in Family childcare homes and through eighteen years old in CYS programs. Eligible patrons include: Active duty military personnel; DoD civilian employees paid from either appropriated funds (APF) or non-appropriated funds (NAF); Reserve Component military personnel on active duty or inactive duty training status; combat-related wounded warriors; surviving spouses of military members who died from a combat-related incident; those acting in loco parentis for the dependent child of an otherwise eligible patron; eligible employees of DoD contractors; and others

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authorized on a space available basis. In the case of unmarried, legally separated parents with joint custody, or divorced parents with joint custody, children are eligible for child care only when they reside with the military service member or eligible civilian sponsor at least 25 percent of the time in a month that a child receives child care through an Army program. The preceding list is not in order of priority for care.

The purpose of the CDP and School Age Center (SAC) programs offered by the DoD Components is to assist DoD military and civilian personnel in balancing the competing demands of family life and the accomplishment of the DoD mission, and to improve the economic viability of the family unit. Child Care and SAC programs are not considered an entitlement. (Reference: DODI 6060.2 and 6060.3, #4 Policy.) Foreign Military Service members assigned to the Installation/serving the Department of Defense will pay the child and youth fee based on their Total Family Income (TFI). The eligibility criteria and priority are the same as any other Active Duty Soldier or DoD Civilian.

Military personnel of foreign nations and their Families when on orders from the U.S. Armed Forces, or in overseas areas when the overseas commander grants privileges in the best interest of the United States. (Reference: AR 215-1 when addressing children 0-12 refer back to AR 608-10).

Coast Guard when activated are eligible patrons. The eligibility criteria and priority is the same as any other Active Duty soldier. Fees are based on their TFI.

Retiree’s eligibility is limited to the use of SKIES, YS and Sports and Fitness programs. Fees are not based on TFI.

FEES, CHARGES, AND DISCOUNTS

Program Fees: Are generated semi-monthly on the 1st and the 15th of the month. Parents can pay monthly fees for regularly scheduled Full Day, Part Day and Part Time Care in monthly or semi-monthly installments. Incoming Families make their initial payment for care at the time they accept the child care space offered by the CYS Parent Central Services Office. Services will be terminated if full payment plus late fee charges for the month are not received by the last working day of the month unless a command approved financial hardship waiver has been initiated....

Hourly Care fees: The Standard Army-wide hourly care rate is $4 per hour per child for ALL CYS programs regardless of Total Family Income (TFI) category.

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Multiple Child Reductions do not apply to hourly care. Hourly care payment is due at the time of pick-up. Failure to make the payment will result in termination of availability of child care services. Same day or walk-ins may be accepted on a space available basis. Reservations for childcare can be made in advance, check with your installation for further details.

Other Payment Options: Payments may be made with cash, check, credit card, auto debit. Personal checks will be accepted in the amount due only.

Late Pick-Up Fee: CDC and SAC programs have a late pick-up fee of $1.00 per minute up to15 minutes per Family per site regardless of the number of children in care at that site. For example, a Family who has two children in the CDC and one child in SAC will pay a $15 late pickup fee at each site if pick up is 15 minutes after closing. When the Family is later than 15 minutes, the Family is charged $5.00 per child, per site for the remainder of the hour. Late pick-up fees are not charged for approved mission related circumstances or when specific arrangements to extend child care are made prior to pick-up. Be sure to contact Parent Central Services office regarding documents required for the approval of mission related circumstance.

Late Payments: Payment for regular scheduled care for full day/part day care. Late payment fee is charged after the 5th business day and is $10.00 per child per payment cycle (semi-monthly) or $20.00 (monthly).

When late or non-payments have been identified, the procedures as outlined in the SOP, Subject: “Non-Payment of Child Care Fees, Collection of Delinquent Accounts and Denial of Services” will be followed which include:

Verbal Reminder. The front desk staff will provide a payment reminder during swipe in/swipe out on the 4th and 5th days of each semi-monthly billing cycle to parents as a courtesy reminder of approaching payment deadlines.

Personal Follow-Up. On 6th day of the first delinquent billing cycle, the Program Manager should be contacting families with an outstanding balance via telephone, in writing or in person regarding their outstanding balance. This will include informing Families of their option to request a Financial Hardship Waiver from IMCOM G9 and reminding of them of penalties if payment arrangements are not made by established deadlines.

Written Notice of Non-Payment/Potential Termination. On 6th day of the second delinquent billing cycle, the Program Manager will provide written notice to families and will also do a final verbal follow-up in conjunction with this letter to ensure the Family fully understands the pending consequences and to encourage them to seek assistance if warranted.

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Note: When payment is not received, garnishment of wages will be initiated.

Financial Hardship Waiver: Families must demonstrate a need for a child care fee reduction due to financial hardship based on a review by an ACS financial counselor or a certified financial professional external to CYS. The counselor will provide a recommendation for a fee reduction to the Garrison Commander. Fee adjustments for financial hardships must be re-evaluated at least every six months by the counselor and approved by the Garrison Commander. Families whose child care fees are 25% or more of their Total Family Income (TFI) may request a hardship review. Contact the Outreach Services director at your childcare facility for assistance in starting this process.

Leave/Vacation Options: Child Care Fees are annualized during registration for a 2 week Leave/Vacation which reserves the child’s space. The option chosen must be used during the registration year and cannot be carried over into the next year. Families who opt for 4 weeks of Leave/Vacation pay a higher monthly fee than families who chose the 2 weeks fee option. Leave/Vacation must be taken in a minimum of one week increments. Families must provide advance notice prior to taking leave/vacation. Leave vacation options are available to patrons enrolled in CDC ONLY.

Withdrawal/Out-processing: Parents are required to provide a minimum of 2 weeks’ notice in writing prior to withdrawal. This notice should be given to the Center Director, Assistant Director or clerical staff. Failure to submit written notification will result in on-going assessment fees. The other available option is for parents to use the two week leave in lieu of the two week notice of withdrawal.

Absenteeism: No credits or refunds are issued for child/youth absenteeism due to: (a) regular childhood illnesses or injuries (two weeks or less) (b) CYS program closures due to inclement weather, staffing training, or special installation circumstances determined by the Garrison Commander (GC), (c) withdrawal except in situations approved by the CYS Coordinator where the child/youth has not started the class and for (d) unused leave/vacation. Sponsors requesting refunds for circumstances outside the scope of this policy must submit their justification in writing through the program director to the garrison commander.

Refunds: Refunds are authorized for: (a) program closures for repair or renovation when an alternate care setting is not provided (b) unexpected prolonged child absence due to Family 30 emergency or extended illnesses (c) withdrawal from a regularly scheduled child care programs upon receipt of PCS orders and (4) withdrawal from a Youth Sport (occurring before midseason of the sport) upon receipt of PCS orders. Forms are available at Parent Central Services or at your program facility.

PARENT FEE REDUCTIONS/INCENTIVES:

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Deployment Support Services: Please contact Parent Central Services for additional information regarding Deployment Support Services.

Parent Participation Fee Reduction: Parents may earn a fee reduction for participating for a minimum of 10 hours in CYS programs. A 10% reduction on one month’s fee for one child/youth may be awarded for each 10 hours of parent participation. Reductions are limited to 10% per child/youth per month. Parent participation hours may accumulate month to month and may not be shared with other Families. The CYS Coordinator may approve Military Units or formal organizations such as Family Readiness Groups (FRG) to “adopt" Families who are unable to accumulate participation hours due to deployment or other extenuating circumstances. Families must be identified and approved prior to the accumulation of points. Members of units or organizations are not required to have children or youth enrolled in CYS. Adopted Families may not use hours accumulated on their behalf when the deployment or extenuating circumstance ends.

Multiple Child Reductions (MCR): A 15% MCR is applied when more than one child is enrolled in regularly scheduled child care programs or seasonal youth sports offered by CYS. MCRs for child care and youth sports are determined separately and may not be combined. MCRs are not applied to Hourly Care, SKIESUnlimited fees, or School Age occasional user fees. . Seasonal youth sports: MCR applies to Families with more than one child enrolled in a seasonal youth sport. The Standard Army-wide Multiple Child Fee Reduction is applied to the second child and all subsequent children enrolled in a youth sport occurring in the same season. Regularly scheduled child care programs (Full-day, Part day, FCC home, Before and After School Age, etc): MCR applies to Families with more than one child enrolled in ongoing child care programs. The child enrolled in the highest cost care option is considered the first child and pays full fee. The Standard Army-wide Multiple Child Fee Reduction is applied to the second child and all subsequent children enrolled in regular ongoing child care program.

Extended Duty Child Care Fee Assistance: Provided at no additional cost for short term child care (generally up to 3 hours/day) beyond FCC regularly scheduled care hours (based on Sponsor’s typical duty day/care requirements). A written validation statement is required from the Soldier’s unit/Sponsor’s Supervisor to the FCC Provider to qualify.

Mission Related Extended Duty 24/7 Fee Assistance: Provided at no additional cost for care beyond FCC regularly scheduled care hours. Individual Families are authorized up to 15 days for Extended Duty Child Care per year.

VACATION POLICY

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A vacation credit reserves the child’s place in the program with no fee for care during that vacation period. Vacation credits do not transfer from post to post or program to program and must be taken in week-long increments only. Note there is no vacation credit in Hourly Care.

In the full-day child development center, patrons may elect to have two weeks of vacation per year or four weeks of vacation per year. This decision must be made when the annual contract is signed and will affect the amount of monthly payments. Vacation credits must be used within one year or be forfeited, at which time the next year’s vacation credit must be used. If the child is dis-enrolled and reenrolled in the center, the start date begins again.

Vacation credits cannot be combined with two-week notice of withdrawal.

INCOME TAX INFORMATION

Some costs of child care are tax deductible. Ensure you keep track of all receipts for your child care fees. You will also need to have the tax number of the facility you are using or the social security number of your certified provider in order to claim this deduction. Childcare Statements are available by the end of January every year. If no longer using our programs please provide Parent Central Services with a forwarding address or email to send your statement to

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PROGRAM ORIENTATIONS

Parents must complete their program orientation prior to the first day of care. Directors from each CYS program conduct the orientations at various times on a routine basis. These initial meetings inform new parents about our philosophy, curriculum, policies and procedure, staff training requirements, and parent involvement opportunities. This time is your time for questions about our programs.

DENIAL OF SERVICE CRITERIA FOR ILLNESS

Children who appear to be ill or show signs of fever will be closely screened and may be denied admission to CYS programs based upon the following:

Children under 3 months of age: Axial temperature in excess of 100.5 F. Children over 3 months of age: Axial temperatures in excess of 101F. Children who show obvious signs of illness such as impetigo, scabies,

ringworm, chicken pox, head lice, strep throat that has not been under treatment for at least 48 hours, conjunctivitis, persistent cough, severe diarrhea, or vomiting.

Symptoms of other contagious diseases such as measles, mumps, hepatitis, scarlet fever, and strep infections.

General inability to participate in daily activities.

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If your child becomes ill in the program, we will call you immediately to pick up your child. This must be done within one hour of notification so that we may make sure others in our program stays healthy. All parents and staff appreciate your cooperation on this requirement.

Children may be readmitted 24 hours after their symptoms have subsided, when their presence is no longer a health risk to other children, and when they feel well enough to participate in all program activities. These include:

Fever free for 24 hours. Chicken pox lesions that are crusted (usually 5-7 days) Antibiotic care for 24 hours and parents must administer 1st dose.

HEALTH AND WELLNESS CONSULTANT

When children enrolled in CYS programs are ill, having difficulty adjusting to the program, or if staff has a need for a medical consultation, the Camp Walker Army Public Health Nurse (APHN), located at Wood Clinic, may be consulted for advice and assistance. The purpose of the medical consultation is to provide assistance to the child and his/her family, to provide additional guidance or training to staff, to make a decision whether or not the child needs additional attention from a physician, or to exclude the child from care due to health or safety concerns.

MEDICATION REQUIREMENTS

Prior to a child receiving medication in a CYS setting, parents must complete DA Form 5225-R, Medical Dispensation Record. We need a separate card for each medication. Medicines can only be administered by approved, trained staff and cannot be given in infant formula or food. Also all medications must:

Be on the approved medication list, approved by the director of the program, or approved by the APHN as an exception to policy.

Be labeled with the child’s name, doctor’s name, dosage requirements, duration of medication, and storage requirements.

Be in the original container and come with an approved dispensation device (i.e. syringe, medication spoon, etc.).

Topical over-the-counter applications such as diaper ointment, sunscreen and insect repellent require a written permission form and review by a CYS representative prior to use.

Note: Antibiotics, antihistamines, and decongestants, which appear on the

approved list of medications established by the APHN, are the only medications routinely authorized for administration. Ideally, a parent may request that a physician prescribe medication which is only given once or

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twice a day so that a parent can administer it at home. Part Day Programs do not dispense medication unless an exception is

approved by the APHN. This includes Hourly Care patrons.

It is very important that we know about any medication that you are giving your child at home also.

Basic Care Items: Acceptable basic care items are limited to topical items used for the prevention of sunburn, diaper rash, teething irritation, lip balm, insect repellants and lotions. Products such as these are limited to those identified in AR 608-10 and must be approved by the Food and Drug Administration (FDA). An authorization form must be obtained from the parent/guardian each month in order for such items to be applied. Basic care items will be in their original container and stored out of reach of children. Each item should have the child’s first and last name legibly written on it, as well as on the outside of the bag. Contact your program director for a listing of approved basic care items.

Administration of Medication: Certain medications may be administered in the CYS setting when it is not possible for Parents/Guardians to be present. Only prescribed antibiotics, antihistamines, decongestants, and topical medications from health care providers and U.S. medical treatment facilities may be administered to child/youth who are enrolled in full-day, part-day or regularly scheduled school-age programs. Medications not on the approved medication list must have a medication Exception to Policy by supporting APHN. Medications that are prescribed as needed (PRN) will not be given in programs, with the exception of rescue medications. Parent/guardians will complete and have the health care provider sign the corresponding Medical Action Plan (MAP) for the required rescue medication. All medications must be in the original container, have a current prescription label and should be accompanied by proper dosing syringe/cup/ spoon. A Child/youth must be taking the medication for at least 24 hours prior to re-admission into a CYS program. Parent/Guardians will complete and sign a CYS Medical Dispensation Record, DA Form 5225-R, for each approved medication to be administered. A Parent/Guardian must complete and sign the form before medication can be administered. This policy will be discussed during the Parent/Guardian orientation. Please contact the individual program for further information.

Self-Medication: School age youth can self-medicate if the Child/youth’s health care provider determines that it is developmentally appropriate, and the youth knows enough about the health condition and the treatment procedure. Self-medication in CYS programs requires written instructions from the youth’s health care provider clearly spelling out what and when self-medication is allowed and under what circumstances the youth must refer to the parents and health care provider for assistance. Parent/Guardians and youth are responsible for notifying the program staff of any medication that will be brought to CYS programs. Youth must self-administer all medications in the presence of CYS staff who will then document the incident. If a youth (6th–12th grade) cannot self-medicate, then a MIAT review is required.

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OTHER CYS CONSULTANTS

CYS receives help from a number of community agencies to deliver a quality program for your child. These agencies include the Safety Office, the Fire Department, Army Community Service, the Military Police, as well as the chain of command.

PROGRAM CLOSURES

CYS programs exist to support the military mission. We are closed on all federal holidays. If you need care due to the mission, please contact Parent Central Services for assistance with your need. Childcare services are traditionally offered on military training holidays for mission related duty. There are four verified duty training holidays a year, and one complete closure granted by the Garrison Commander to CYS to utilize for staff training. These dates are used to further the skill development of classroom staff in areas of curriculum, guidance and discipline, environments and child development.

MEALS, SNACKS, AND FAMILY STYLE DINING

All children enrolled in a CYS center based program are provided meals and snacks that meet the United States Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP) guidelines. No child may go longer than three hours without a meal or snack being offered to them. Infants are fed on demand. Parents are not charged extra for meals. (The programs may participate in USDA CACFP and if they do so, will receive reimbursement for all meals served. Parents are required to fill out the USDA income forms that are made available at registration). All programs post current menus for parent’s information and comments.

Health regulations do not allow food brought from home, including candy or gum.

Any food allergies or special diets due to health or religious beliefs need to be brought to the staff’s attention and must be verified with a physician’s statement or religious leader. Substitutions and recommendations are provided by the MIAT team.

All meals and snacks are “family style” to promote self-help skills and a warm, positive environment to share information with caregiving staff. Pleasant meal times help shape positive food attitudes. CYS allows children to choose from a selection of healthy foods and to decide how much they will eat. This child-led approach leads to greater acceptance and enjoyment of food. Good eating habits begin in childhood and can lead to healthy life-long behaviors. Children participate in all aspects of this activity from setting the table, to serving

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themselves, and helping to clean up. During our summer camp food service changes to a mixture of family style dining and a buffet service.

Celebrations:

Birthday and Holidays: CYS recognizes that religious, ethnic and seasonal celebrations are a part of valuable traditions. Parents/guardians are encouraged to coordinate plans with the program director and staff in advance of the event. Coordination is necessary as appropriate items for celebration vary based on age and developmental stages of children/youth. However we ask that families not bring in any food items, cake, cupcakes etc. from home. USDA guidelines require all food to come from commercial sources, and we ask that you coordinate celebration plans with center staff to ensure that everyone can enjoy a fun and safe time.

CHILD ABUSE TRAINING AND REPORTING

Upon employment, and annually thereafter, all CYS staff and FCC providers are trained in the prevention, identification, and reporting of child abuse. Training is open to interested parents and may be scheduled through your program’s Director or Designee. Children are screened daily for evidence of potential abuse and neglect as mandated by AR 608-10, Child and Youth Services. DoD defines reportable child abuse and neglect as follows: Child abuse and neglect includes physical injury, sexual maltreatment, emotional maltreatment, deprivation of necessities, or combinations of these, by an individual responsible for the child’s welfare under circumstances indicating that the child’s welfare is harmed or threatened. The term encompasses both acts and omissions on the part of a responsible person. A “child” is a person under 18 years of age for whom a parent, guardian, foster parent, caretaker, employee of a residential facility or any staff person providing out of home care is legally responsible.

Child Abuse Reporting All CYS personnel are knowledgeable and considered “mandated reporters” who are required by law to report suspicions of child abuse or neglect. If CYS personnel notice suspicious bruises, cuts or burns on a child, they must:

a) Report incident to the installation Reporting Point of Contact (RPOC). The ROPS # is: Social Work Services DSN 737-4811 cell 0503364-4811 after duty hours 010-9250-0715.

b) Notify the appropriate CYS program director after notification to RPOC.

c) Report the incident to Child Abuse Hotline (if required by state law/host nation agreement).

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DoD Child Abuse and Safety Violation Hotline Posters are placed in visible and high traffic areas throughout all CYS facilities and FCC homes should a parent/guardian/staff need to report incidents of suspected abuse. DoD Child Abuse and Safety Violation Hotline number is: CONUS: 1-877-790-1197 or OCONUS: 571-372-5348 (call collect).

Parents must note that CYS follows the Garrison Home Alone and Supervision Policy. Leaving children unattended in a vehicle is considered child abuse and neglect and we are mandated to report the incident to the Military Police immediately as a life threatening condition.

Background Clearances: All individuals who regularly interact with children under 18 years of age in Army-sponsored and sanctioned programs are required to undergo detailed initial background checks as well as periodic reinvestigations. Until all background checks are satisfactorily completed, individuals must volunteer/work within “Line of Sight Supervision” (LOSS) of a cleared staff member and are not permitted to be left alone with child/youth. Staff under LOSS will be identified by nametags with first and last names and burgundy scrub tops or red bib aprons or red polo shirts. Staff who have completed background checks will be identified by nametags with first and last names and green scrub tops or green bib aprons or green polo shirt. Classroom leads will be identified by nametags with first and last names and blue scrub tops or blue bib aprons or blue polo shirts. Management staff will wear nametags with first and last names and appropriate business attire.

Video Surveillance System (VSS): All CYS program facilities utilize a comprehensive video surveillance system. VSS is designed to deter and reduce the risk of child abuse in CYS facilities; protect staff from unwarranted allegations of child abuse, provide Soldiers and Parents with “peace of mind” and support CYS management staff in the exercise of program oversight. The cameras record most activity areas in the interior and exterior of the buildings. Due to confidentiality reasons, copies of these recordings are not authorized to be given to parent/guardians. Recordings are released only to authorized personnel such as the MPI and CID for official business.

WHAT DOES MY CHILD NEED?

CYS provides all food, materials and program supplies for our activities. Field trip transportation is provided by the various CYS programs.

CYS provides adequate toys and supplies for all children who are enrolled in our programs. It is not allowed for children to bring toys from home. Occasionally there may be exceptions to this policy. If you feel that your child needs the security of a special toy or comfort item, please discuss this with the program staff.

Parents should ensure that children’s clothes are clean, practical, and easily

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fastened. Many care activities are “messy” and clothes may get soiled. In young child programs two changes of clothes should be available and labeled with your child’s name. Shoes must be worn at all times during CYS programs to meet fire regulations. Tennis shoes are recommended for outside play during the summer months. Boots are appropriate for outside play in the winter, but not in the classroom. CYS is not responsible for lost or damaged articles. All children must come to CYS programs with adequate warm clothing (coat, snow pants, mittens or gloves, boots, and hat). Children are most comfortable when dressed in layers. Children go outdoors to play every day except in inclement weather. In the summer, we suggest you provide sunscreen with insect repellant.

In the YC children should have tennis shoes for gym activities.

In the SAC children should have a swimsuit and towel for field trips to the pool and a light jacket and water bottle labeled with the child’s name for off-site field trips. Children should use a back pack or gym-type bag to store these items and it must be labeled with their name.

Each program has a lost and found basket. Please check it frequently.

BREAST FEEDING, DIAPERS, AND FORMULA

We encourage all mothers to breast feed their infants and are happy to provide a place that is comfortable for you and your child. There is little doubt that breast feeding provides the healthiest start for all children for nourishment, immunity, parental bonding, and strong eye development. Expressed breast milk must be brought in labeled bottles identified as breast milk, with child’s name, date of preparation and amount contained in bottle

Similac-Infant formula is provided by the Child Development Center. Ready to pour formulas with Iron will be used. If you prefer to use your own brand, the infant formula brought in will be in individual bottles; labeled with the child’s name, date, time of preparation and amount of formula contained in the bottle. Parents must provide clean bottles labeled with child’s name daily. Iron fortified formula is encouraged to prevent iron deficiencies at this critical stage of development. Beverages other than formula are provided by the CYS program and will be served in a cup only. Medication, infant cereal, and any other additives will not be accepted in bottles in any CYS program. Infants are held during bottle-feeding to provide quality interactions and nurturing between caregiver and infant. To help prevent baby bottle mouth, ear infection, and choking, no bottles are propped in CYS programs.

Parents must provide an adequate number of diapers and wipes for the day. Only disposable diapers are permitted in CYS programs. If a child runs out of diapers, the parent will be called immediately and required to bring an additional supply, or to pick up their child until they do so.

DISCIPLINE AND TOUCH POLICY

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CYS personnel will use only constructive positive discipline techniques. Constructive discipline recognizes that children want to do what is correct and that misbehavior is often a symptom of a problem or a need for attention. The first step in constructive discipline is an awareness of the basic rules of the environment taught in a way that the child can understand. The second step in implementing constructive discipline is the role modeling of desired behaviors by staff/providers (or parents). Anticipating problems whenever possible and using redirection, distraction, and rechanneling of energy can help prevent conflicts from occurring.

CYS personnel will guide children in a consistent way, based on an understanding of individual needs and behaviors of children at varying developmental levels. Acceptable constructive methods used may include diversion, separation of a child from situations, recognition for appropriate behavior, or gentle physical restraint such as holding. Unacceptable methods not permitted in CYS programs include but are not limited to spanking, pinching, or other corporal punishment; isolation away from adult sight/contact; confinement in closets, boxes or similar places; binding to restrain movement of mouth or limb; humiliation or verbal abuse; deprivation of meals, snacks, outdoor play, or other program components. Short-term restrictions on the use of specific play materials and equipment or participation in a specific activity are permissible. Extended periods of time out (i.e., in excess of one minute per year of age up to five minutes) will not be permitted. A child will not be disciplined for lapses in toilet learning or for refusing food. High chairs and cribs will not be used for discipline purposes.

Biting: Policies will focus on modifying the child’s behavior within the existing environment and expanding out the child’s communication and coping skills rather than "suspending" the child. The Help SOP and the Biting SOP are both available for parents to review.

Bullying: U.S. Army Garrisons and DoDD Schools are committed to making our facilities, homes and community safe, caring, and welcoming places for all who enter our doors, particularly our children/youth. For this reason, CYS has a zero tolerance for acts of bullying or disrespect towards children/youth or CYS staff. We treat each other with respect. Our community and centers define respect as follows: Treat others, regardless of age or position, with the same level of respect and dignity you wish to be treated with.CYS defines bullying as follows: A mean and one-sided activity intended to harm where those doing the bullying get pleasure from the intended target’s pain and/or misery. Bullying can be verbal, physical, and/or relational to the target’s race, ethnicity, religion, gender (including sexual orientation), physical, or mental attribute. It includes all forms of hazing and cyber bullying and can be and often is continuous and repeated over time. However, once is enough to constitute bullying. Bullying (on post as well as off post), including all forms of cyber bullying, can impact the targeted individual’s feeling of safety and create an intimidating, hostile or offensive environment. The CYS Coordinator or Facility

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Director will immediately address such actions for the well-being and safety of all children/youth and the community.

The touching of children in CYS programs will be gentle and will have the intention to nurture the child or redirect behavior in a constructive way. All touch will respect the child’s right for personal privacy, modesty, and personal space. If a child requests that any physical contact cease or indicates that it makes him/her uncomfortable in any way, adults will immediately respect that request. Inappropriate touch is strictly forbidden in CYS programs.

GUIDANCE AND DISCIPLINE

Our goal is to provide quality care for youth that promotes physical, cognitive, emotional, and social growth. We believe most problems are prevented with a creative, active curriculum in a positive, caring environment. We believe most children come to us wanting to learn and get along with others. We strive to give children attention and praise when they behave correctly and to correct in a way that preserves a child’s dignity and self-esteem when there is misbehavior.

Because we provide quality care in a group setting, a safe environment for all children is imperative. Therefore, CYS must reserve the right to deny or suspend services to any child whose behavior is detrimental to the program or the safety of children, including him or herself, or staff/providers. Other options for care may be assessed for a child who is not ready for large group settings. When we determine that the usual forms of discipline are ineffective, additional measures will be taken as noted below:

A child who is behaving in an unsafe or harmful manner that endangers the child, other children, or staff/providers will be told that this behavior is unsafe, unacceptable and must stop. If the behavior continues, staff/provider will continue to supervise the child and call for any necessary assistance while management staff notifies the parent. Parents will be informed that the child is behaving in an unsafe manner and they need to come to pick up their child immediately (within one hour). Children’s behavior which is malicious or inflicted with the intent to harm another person will not be tolerated. Serious instances of patterns of unsafe behavior demonstrated by any child may result in suspension or revocation of CYS usage in accordance with the Sponsor/Program Agreement (DA Form 5226-R). Parents will also be notified of inappropriate behavior on an Incident Report. These reports are completed by the staff/provider, signed by the Director, and signed by the parent. A copy can be furnished on request.

For addition information, please see the CYS Help Team SOP which is given to all parents during orientation.

EXCEPTIONS TO POLICY

Exceptions to policy must be prepared by the patron, presented to the program

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director, and then presented to the CYS Coordinator. It may then be passed through the chain of command for a decision by the Post Commander, depending on the exception requested.

MORE ON CHILD DEVELOPMENT CENTER (CDC)/SAC ACTIVITIES

The environment of the CDC/SAC programs offer a basic curriculum found in any early childhood/school age program. The primary teaching goal is to help young children/youth use their environment productively and see themselves as capable learners. Individuals are given opportunities to develop skills and understanding that are needed to enable them to make sense of the world and to succeed in it. Activity areas are most successful when children/youth interact with a variety of quality materials among their peers and supportive adults.

The following activity areas are offered each day with some variations according to the needs and interests of children/youth.

ART: Through art children/youth express how they feel, think, and view the world. It is the process of creating, not the product, which is important. Art is an outlet that lets children/youth convey what they are not able to say. Using art materials encourages children to make choices, try out ideas, plan, and experiment. Art enables them to learn as they express themselves and have fun. Children’s art and “scribbles” are the very core of beginning writing skills and foster readiness for this important skill. Product becomes more important as children/youth mature in age and ability.

SAND and WATER: Child/youth exploration with sand and water naturally lead to learning. Sand and water play allow them to encounter principles of math and science first hand. By sifting sand and scooping water, physical dexterity is improved as well as eye-hand coordination. At the sand and water table, there are many opportunities to develop social skills. Sand and water play challenge participant’s minds and soothe them in difficult moments.

TABLE TOYS: Table toys include games, manipulatives, and collectibles. Here children/youth are able to develop physical, socioemotional, and cognitive skills. Children/youth mature in their play moving through exploration to experimentation. These toys allow them to learn skills necessary for reading and writing such as matching, sequencing, and labeling objects and symbols.

OUTDOORS: Many learning activities take place outdoors: climbing, sand and water play, snow play, riding, woodworking, gardening, dramatic play, and quiet experiences make outdoor a favorite place to learn. Outdoor spaces are also perfect for children/youth to develop large muscle skills for running, climbing, and hopping, skipping and jumping rope.

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BLOCKS: Almost all aspects of a child/youth’s development can be enhanced through blocks. Blocks promote mathematical skills (classification, measurement, mapping), science skills (gravity, inductive thinking, balance, properties of matter), and language development (shape recognition, labeling, exchange of ideas, and size relations). Blocks also provide a rich backdrop for dramatic play because they can be built into any prop for play from a castle to a garage.

DRAMATIC PLAY: While engaging in dramatic play, children/youth can create worlds inhabited by real and imaginary characters as they attempt to make sense of the world about them. Dramatic play is important because it offers them a forum to safely act out fears and relive life experiences. Skills needed for reading and public speaking can begin to develop as they use this medium to symbolize something they have seen--much the way books can symbolize things in the world.

MORE ON SCHOOL-AGE CENTER (SAC)

Curriculum and programming centers around the school age four services areas: Sports & Fitness, Fine Arts, Citizenship & Leadership, and Leisure & Recreation. Children will have input into activity choices to ensure the activities meet their needs and interests. Documentation of child input into activities is on file in the program. Program choices are designed and implemented to meet a variety of child interests to cover a wide variety of skill, ability and interest levels. Daily schedules/lesson plans will be flexible, provide stability without being rigid, allow children to meet their physical needs ( e.g., water, food, restrooms) in a relaxed way, allow children to move smoothly from one activity to another, usually at their own pace, and facilitate transitions when it is necessary for children to move as a group. Program activities are offered in Life Skills, Citizenship and Leadership Programming. A variety of clubs and committees will be available to expand children’s interpersonal, speaking, and leadership skills. Program choices will be offered to help children develop skills in independent living and life planning such as cooking, swimming, etc.

Program Philosophy:

Meals and Snacks: We serve breakfast and an after school snack during the school year. In summer camp, we serve breakfast, lunch, and an afternoon snack.

Arrivals and Departures: All children must be accompanied to the program and signed in and out by a responsible parent or designated release appointee. SAC staff are not permitted to transport children to and from home.

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Parent Communication: We strive to keep parents informed by daily verbal contact, through monthly parent newsletters, by messages posted near sign in and out table, on the write on/wipe off boards and bulletin boards, and through the monthly PAB Meetings. Parents are notified in writing about injuries their child has incurred. Injury/incident report forms are completed by the staff member, signed by the director, and signed by the parent. Parents are provided a copy.

Staff Scheduling and Training: The programs have numerous employees and support staff who cover breaks, work the early morning hours, and work with your children throughout the day. Communication is key.

All staff working with children go through a series of background clearances. Staff are also required to work through the Army designed School-Age Training program. This training program benefits both the staff member and the program ensuring quality care is being provided.

Training classes and workshops are also open to parents. These are advertised in the newsletter, on the flip charts, or the bulletin boards. Army Community Services also offers parenting classes and workshops throughout the year.

Program Rules & Field Trips: During the first week of SAC children will assist in establishing ground rules which will be posted. Special rules apply for field trips and those using the walking escort program. A field trip is an activity that is off the facility grounds. The summer program goes on walking trips to the pool, the commissary, fire department, etc. Off post trips are also scheduled during the week. We encourage all parents to join us on the field trips or any of our planned activities.

We need parent’s help to:

Ensure children have proper clothing and fees, if fees are required. Remind their children of behavioral expectations on field trips. Pick up children if called to do so. Consider assisting with field trips by volunteering. Ensure their phone number and emergency designee phone number is

correct prior to a field trip in case there is an emergency.

We need children’s help to: Listen, follow directions and walk in an orderly fashion on sidewalks or

designated paths as instructed. Be courteous and respectful at all times. Enter and exit vehicles in a proper manner. Wear a seatbelt at all times. Remain seated at all times and talk in a quiet voice while in the vehicle.

Accreditation: The Camp Walker SAC program is accredited through the Center of Accreditation.

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MORE ON YOUTH CENTER (YC)

YC provide opportunities for youth and teens ages 6 th -12th grade (through 18 years of age). Many alternative programs which enhance the quality of life, provide challenges and improve the experience of living in South Korea are available. We take great pride in offering programs that are unique to this installation and unavailable at other posts and bases worldwide.

Our Facility: Building 252 is a colorful center designed to provide a variety of choices for the teens and youth. We offer a very diverse program to give our youth and teens the opportunity to expand their horizons. Our services include a computer lab and homework center, game room, arts and crafts center, music room, video game and club room, sewing/fiber arts room, separate teen space, a gym, building/Lego/ model space, a maker’s room and snack area.

Program Goals: The MST program utilizes a comprehensive youth development curriculum framework to ensure the physical, cognitive, social and emotional needs of youth are addressed The framework is comprised of Five Service Areas to meet the core requirements. Youth will work together with staff to ensure they have input into activity choices. Activities must meet the needs and interests of the youth. Intent is to have a combination of youth and adult choices in the lesson plan. Youth will help determine frequency. Activities will reflect the program’s written philosophy and goals for youth in a prominent area. Program opportunities will be offered in Health, Wellness and Life Skills, Character and Leadership Development, Sport, Fitness and Recreation, The Arts, and Education support and Career Development in the following program areas.

Youth Councils, which will provide opportunities for youth to actively participate in planning and conducting youth programs.

Volunteer Community Service will provide opportunities for youth to actively learn through service to their community.

Workforce Preparation provides opportunities for youth to prepare for successful entry into the workforce.

Youth Technology Lab. Provides opportunities for youth to explore interests, enhance technology skills, and research information.

We encourage our Families to share their culture, heritage and home language throughout all curriculums.

The Arts: Photo and Fine Arts Contests and Exhibits and 4-H visual arts. Promoting a lifelong appreciation for performing arts, visual arts, and other

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mediums. Provide opportunities to experience with media and methods.

Education Support and career Development: Homework Assistance, BGCA Power Hours, Money Matters, Computer Science, DIY STEM, 4-H Computer Project, Robotic Project. Options for youth to succeed in the workforce. Assistance in the areas of school readiness, homework help, touring, study, goal setting, and research skills.

Sports and Fitness and Recreation: Outdoor Adventures project/curriculum- Basketball, Softball, Flag Football, Swimming, Bowling, and various fitness clubs. Options for youth to engage in fun sports programs, to develop interest and skill in life-long sports, and to acquire the skills needed to participate and enjoy sports. Games, team building, adventure, cultural rips and tours, games and other opportunities that promotes an appreciation for hobbies and the importance of relaxation in daily life.

Character and Leadership Development: Youth Leadership Forums, Army Teen Panel, Keystone, Torch Club, 4-H Leadership& Citizenship Project, and Military Youth of the Year and Month Programs. Opportunities for youth to serve their communities, develop leadership skills acquire skills needed to become productive, caring and contributing members of society.

Health, Wellness and Life Skills: Army Youth Sponsorship Program, Army Youth Resiliency Program, Health habits, Triple Paly, Smart Girls and Passport to Manhood. Options for youth to include targeted educational and recreational activities that foster fitness, nutrition, resiliency, wellness and healthy habits.

SCHOOL SUPPORT SERVICES

For Grades K-12 the purpose of School Support Services is to reduce the conflict between military mission requirements and parental responsibilities related to K-12 education. School Support Services provides a variety of programmatic strategies and resources to achieve this mission and to support academic success and wellness for Army children and youth.

School Liaison Officers (SLOs): SLOs provide support to Garrison Commanders, Army Families and school districts. SLOs advise garrison command staff on matters related to schools; assist Army Families with school issues; communicate information and support services to Army Families and schools; support Army Families during school transitions; collaborate with school districts to build positive relationships and address issues that impact Army students; facilitate training for parents, schools, and garrisons; foster reciprocal transition practices among school districts and increase school transition predictability for Army Families.

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Homeschool Support: Provided to Families who choose to homeschool their children. SLOs gather and share policies and resources to help these families overcome unique challenges and barriers.

Homework Centers (Grades 1-12): Create a safe and familiar before- and after-school academic support environment in school-age centers and youth centers.

School Youth Sponsorship Programs: Ease school transitions in CONUS and OCONUS schools.

Tutor.Com: (K-1st Yr College) offers free, online tutoring services to dependent children of active duty Army personnel, dependent children of deployed Army National Guard personnel, dependent children of deployed Army Reserve personnel, dependent children of Army Wounded Warriors/Survivors, inactive/part-time Army National Guard personnel and their dependents and inactive/part-time Army.

Khan Academy.com: Khan Academy offers practice exercises, instructional videos, and a personalized learning dashboard that empower learners to study at their own pace in and outside of the classroom. We tackle math, science, computer programming, history, art history, economics, and more. Our math missions guide learners from kindergarten to calculus using state-of-the-art, adaptive technology that identifies strengths and learning gaps. We've also partnered with institutions like NASA, The Museum of Modern Art, The California Academy of Sciences, and MIT to offer specialized content.

TRANSPORTATION

Children enrolled in the SAC Before or After School program, and attending Daegu American School will receive transportation on CYS busses. You must inform Daegu American School if your child will be picked up or dropped off by CYS programs. It is also imperative that you notify our programs when your child will be absent and not need transportation services.

PARENT ADVISORY BOARD (PAB)

The purpose of the PAB is to ensure that parents are our partners in planning, programming, and exchanging valuable information and resources. This group meets Quarterly in Building 223. One council exists for all parents regardless of the CYS program in which they participate. Watch for notices about the next PAB meeting in your child’s program.

Parents are always invited to participate in staff training sessions. Many of the topics addressed are relevant to parenting as well as to child care issues.

The PAB may identify topics of specific interest and presentations related to

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these areas can be created and presented during the meetings.

CYS NON-SMOKING POLICY

Army Regulation 608-10, 3-9 e. states that “Any person working within a CYS delivery system may not smoke in the presence of children or their parents while providing child care. In center settings, visiting adults and staff may smoke out of the presence or view of children in a designated smoking area.” Please ask programs where designated smoking area are outside the building. A butt can is in place where cigarettes are to be placed when you have finished smoking. Cigarette butts are toxic to young children due to the amount of nicotine present in the residue. Do not throw any used butts on the ground. They must be disposed of in the butt can in the identified area. Insure that no children either entering or departing the building can see your cigarette if you are using the smoking area.

Tobacco use in government facilities is not allowed.

MEDICAL EMERGENCIES

In the event of a medical emergency, a parent is to be notified immediately. If we cannot reach the parents, we will notify the Emergency Release Designee. In the event of a life-threatening emergency, the child will be transported to a Medical Center by ambulance. A staff person from the program will accompany the child. Parent/sponsors will be responsible for all costs incurred. These incidents must be reported through the SIR process and timeline as required.

ACCIDENTS

The safety of the children is one of the primary concerns at CYS programs. We make every effort to prevent accidents, but young children are active and that may sometimes lead to accidents. If a child is injured at the Center, a courtesy call is given to the parent for injuries such as those causing bleeding, swelling, or any above the shoulders. Employees must complete an injury report when a child is injured, and immediately report the injury to the Manager. The report is to be read and signed by the parent when the child is picked up. The report will explain what happened and what was done for the child. Serious accidents must be reported through the SIR process to the Department of the Army within 24 hours as required.

EMERGENCY CLOSURE

In the event of an emergency closure of the CYS programs, parents will be called and told to come and pick up their children. The staff will be sent home as the child ratio decreases. Child/staff ratios will be maintained until the last child has left the program. Staff/parents will be informed by the Garrison Command when the program will reopen. If a CYS facility is closed due to structural problems, the program will move temporarily to an alternate site. The Garrison Commander

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will make any determination as to the emergency closures based on extreme temperature or weather conditions on a case by case basis.

PARENT TIPS FOR A QUALITY CHILD CARE EXPERIENCE

To help you appreciate the feelings your child may be having when dealing with a new environment, remember the anxiety you have experienced when having to encounter a situation for the first time. Like you, your child is probably uneasy about the new people, what will be expected, what the schedule of events will be, and being separated from what is known and routine.

Feelings of guilt or anxiety about leaving your child at childcare as opposed to having him stay at home with you are normal. It may help to know that studies show that children placed in quality programs experience the equivalent of enhanced cognitive, social and emotional development as those children who stay at home.

To help ease the transition to childcare you may want to try some of the following:

Find out how the program handles transitions. Find another child in your child’s program ahead of time and let them get

to know each other. Try to anticipate how your child may react and prepare accordingly.

For example, is he/she experiencing separation anxiety in other situations?

Reflect a positive attitude about the upcoming change. Visit the program with your child as a first experience. Avoid placing your child in care for long hours the first week. Avoid being rushed. Begin an established routine like signing in together,

finding your child’s cubby or personal space, talking about when you will return, etc.

Never sneak out without saying good-bye (you want your child totrust you.)

Don’t set your child up for a difficult day by telling the caregiver your childis in a “bad mood.”

Don’t prolong good-byes. Be firm but gentle by using hugs, etc. Follow established routines for picking your child up; arriving at or near

the same time every day, providing an opportunity to discuss the day,receiving information about the day from the caregiver, etc. Consistency of routine is very important to your child’s sense of trust and security.

Communicate relevant family changes to your child’s caregivers with asmuch advance notice as possible. Work as a team with your child’scaregivers to promote consistency.

Refrain from sharing negative child or family information in front of yourchild or in public where this will be overheard.

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GUIDANCE FOR ADDRESSING CONCERN

The most effective way to resolve issues is to channel them through the CYS Chain of Command. Should all attempts at resolution fail, parents/guardians can elevate their issues or concerns up through the Chain of Command in the order below:

Primary Program Assistant (Classroom Lead Teacher) _______________ Facility Director: _______________________Chief, Child & Youth Services Division: Gerri Withers 768-9241

Director, Family and MWR : Mitzie Jewitt 768-7939Deputy Garrison Commander: William Butcher Garrison Commander: Col K. Ted Stephens

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IMPORTANT TELEPHONE NUMBERS AT A GLANCE

Parent Central Services (Registration for all programs) Building 223 Monday-Friday ....................... 0900-1800 DSN: 764-5298

Child Development Center Building 223 Monday-Friday ....................... 0530-1800DSN: 764-4834 / 764-4835

School-Age Center Building 257Monday-Friday ........................ 1430-1800 School Out Days, All Camps ....0530-1800DSN: 764-4822 / 764-5297

SKIES Unlimited Instructional Programs Schools of Knowledge, Inspiration, Exploration and Skills Building 257DSN: 764-5424/ 764-4822

Youth Center Building 252Monday - Thursday.................... 1430-1900 Friday …………… ..................... 1430-2100 Saturday…………………………. 1300-2100School Day Out ………………… 1300-1900 (Mon-Thu)/2100 (Fri-Sat)DSN: 764-5721 / 764-5720

School Liaison Officer Building 252DSN: 764-5467

YS Sports and Fitness Building 252DSN: 764-5851

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