check out this year’s highlights inside!€¦ · learn how to improve your estimating and bidding...

REGISTER TODAY AT

WWW.HARDSCAPENA.COM

FOR ONLY $40

WORLD-CLASS SPEAKERS

NEW, EXPANDED LOCATION

ON-THE-FLOOR EDUCATION

LARGEST EVER NEW PRODUCTS DISPLAY

FREE ROCKIN’ ENTERTAINMENT

CHECK OUT THIS

YEAR’S HIGHLIGHTS

INSIDE!OCT. 18 – 21

EDUCATION

OCT. 19 HNA PREVIEW FOR

DEALERS AND MEDIA

3:00 - 7:00pm

OCT. 20 – 21

HNA & OUTDOOR

DEMO ARENA OPEN

TO ALL IN INDUSTRY

9:00am - 5:00pm

PRODUCED BY ENDORSED BY

CO-LOCATED WITH

LOUISVILLE, KY • KENTUCKY EXPOSITION CENTER • WWW.HARDSCAPENA.COM • (888) 580-9960

2 WWW.HARDSCAPENA.COM

INDOOR EXHIBITS – 750+

EXHIBITORS SHOWCASING

HARDSCAPE AND LANDSCAPE

PRODUCTS

OUTDOOR EXHIBITS –

MORE THAN 19 ACRES

NEW! KEYNOTE SPEAKER –

JOHN SCHNATTER (with $15 charity donation)

SIX OUTDOOR HARDSCAPE

DEMONSTRATIONS

TOP INSTALLERS COMPETE IN

HNA INSTALLER COMPETITION

BIGGER DIGS,

EXPANDED EDUCATION,

TOP-NOTCH ENTERTAINMENT

KEYNOTE SPEAKER

JOHN SCHNATTERFOUNDER & CEO, PAPA JOHN’S PIZZA

(WITH $15 CHARITY DONATION)

BEST-SELLING AUTHOR

JASON DORSEYSELLING ACROSS GENERATIONS

DEALER RESOURCE PAVILION SOUTH WING-FREE FOR DEALERS

FEATURINGWEDNESDAY

DEALERS ONLY

12:30 - 3:00pm

ALL FOR ONLY $40!*

3(888) 580-9960

INDOOR EXHIBITS – 750+

EXHIBITORS SHOWCASING

HARDSCAPE AND LANDSCAPE

PRODUCTS

OUTDOOR EXHIBITS –

MORE THAN 19 ACRES

NEW! KEYNOTE SPEAKER –

JOHN SCHNATTER (with $15 charity donation)

SIX OUTDOOR HARDSCAPE

DEMONSTRATIONS

TOP INSTALLERS COMPETE IN

HNA INSTALLER COMPETITION

NEW! CONTRACTOR &

DEALER BRIEFING SESSIONS

ON THE SHOW FLOOR

NEW! HNA AWARD

RECOGNITION CEREMONY

4TH STREET LIVE – CONCERTS

FEATURING JOE NICHOLS

FREE ADMISSION TO

BIGGER DIGS,

EXPANDED EDUCATION,

TOP-NOTCH ENTERTAINMENT

*FEES INCREASE ON 9/9/16

KEYNOTE SPEAKER

JOHN SCHNATTERFOUNDER & CEO, PAPA JOHN’S PIZZA

(WITH $15 CHARITY DONATION)

COUNTRY STAR

JOE NICHOLSGIMMIE THAT GIRL, SUNNY AND 75

THURSDAY8:00 - 9:00am

THURSDAY8:00 - 10:30pm


INCLUDED WITH YOUR TRADE SHOW ADMISSION

HARDSCAPE DEMONSTRATIONS@ KENTUCKY EXPOSITION CENTERNEW FORMAT FOR 2016! FIRST-TIME EVER!

There will be a CONTINUOUS BUILD happening during show hours in the HNA Outdoor Arena with 1-hour featured demonstrations starting at 11:00am, 1:00pm and 3:00pm Thursday and Friday.

TAKE YOUR SEAT...in the HNA Outdoor Arena to see best practice techniques and tips of the trade shared by experts in the field. Each demonstration offers 1 CE credit for ICPI Certified Installers.Supervised by BILL GARDOCKI, owner of Interstate Landscape Co., Inc. and instructor at the Thompson School at the University of New Hampshire, the demos are being constructed by students in the Landscape Construction Program.

For additional information and descriptions of each Hardscape Demonstration, visit www.hardscapeNA.com/outdoordemos.

11:00am - NoonPaver Installation Bill Gardocki, Owner, Interstate Landscape Co., Inc.

1:00 - 2:00pm

Tools of the TradeBill Gardocki, Owner, Interstate Landscape Co., Inc.Tom Gardocki, Hardscape Operations Foreman, Interstate Landscape Co., Inc.

3:00 - 4:00pm

Basic Wall BuildingBill Gardocki, Owner, Interstate Landscape Co., Inc.

Thursday, October 20 Friday, October 2111:00am - NoonPermeable Paver Installation Bill Gardocki, Owner, Interstate Landscape Co., Inc.

1:00 - 2:00pmPillar, Step and Specialty Applications InstallationTim Huinker, Construction Specialist, Anchor Wall Systems

3:00 - 4:00pmLighting and Water Feature InstallationJeff Hesser, Mid Atlantic Regional Sales Manager, Cast Lighting LLCRene Gingras, Landscape Professor, Thompson School at the University of New Hampshire

5(888) 580-9960

For additional information and descriptions of each Hardscape briefing, visit HardscapeNA.com/contractorbriefings.

INTRODUCING CONTRACTOR BRIEFINGS!JOIN US AT THE NEW TRADE SHOW FLOOR CLASSROOM – FREE!

Contractor Briefing #1, 9:30 - 9:50amAre You Really Making Money on the Job?Jerry GaetaAre you breaking even? Or do you want to make a profit? Learn what is needed to develop your costs to install a project and devise an estimating strategy.

Contractor Briefing #2, 11:30 - 11:50amSix Lead Generation Myths That Cost Residential Hardscape Companies Money Todd BairstowA review of 6 lead generation myths that cost residential hardscape companies money and discuss what’s important – and what’s not – for generating leads online.

Contractor Briefing #3, 1:00 - 1:20pmWhat Do I Need to Do to Not Get Sued? Glenn Herold and Burke HydeThese two presenters, playing the roles of design engineer and wall installer, will run through a “mock” discovery session and debate their case in front of the judge (you, the audience) who then decides the proportional level of responsibility.

Contractor Briefing #4, 2:30 - 2:50pm Common Pitfalls Marc LarsenA brief presentation discussing and showing the common mistakes made by those new to the interlocking concrete paver industry.

Contractor Briefing #5, 9:30 - 9:50amWhat Motivates Employees? It is Not More Money! Tom HudginGet advice on strategies and motivational techniques to build the loyalty necessary to ensure key employees stay and thrive.

Contractor Briefing #6, 11:30 - 11:50am Profit is Not a Four Letter WordMonroe PorterSet up and monitor your financial records! A preview of Monroe Porter’s presentation for Session 204 on Business, Financial and Strategy Tips.

Contractor Briefing #7, 1:00 - 1:20pm Beyond the I-Pattern Mark HainA seminar on advanced creative pavement design and the construction methodology associated with techniques including interlaced circles, cutting of intricate patterns (inlays) and coordination of vertical and horizontal aspects of hardscape design.

Contractor Briefing #8, 2:30 - 2:50pm Best SRW Construction PracticesGabriela MariscalA review of the best construction practices to avoid the most common installation problems.

Thursday, October 20 Friday, October 21


Session 102, 10:00 - 11:30amSetting Up Your Mobile Office with New Innovative Tools, Apps

and Resources to Increase Profits and Efficiency Frank Bourque, Founder and CEO, GreenmarkGain an edge by learning about some of the most important applications (including mobile technology) to automate your business and key business processes. – $50

Session 103, 1:30 - 2:45pmEstimating Projects with ConfidenceJerry Gaeta, Hardscape Industry Business Advisor and Coach

This seminar demonstrates the importance of an estimating strategy and will show you how to develop and implement it to become profitable and stable. – $50

Session 104, 3:00 - 4:30pmStrategies to Win More Profitable Contracts & Overcome the Low Bid Process

George Hedley, CSP LPBC, Owner, Hardhat Presentations & Executive Business Coach Learn how to improve your estimating and bidding strategy, set your company apart from the competition, build loyal customer relationships, seek better opportunities, get on the right bid lists, convert proposals into contracts, develop an effective bid follow-up system and track your bid-hit ratio. – $50

CONFERENCE SESSIONSPROFESSIONAL DEVELOPMENT FOR HARDSCAPE CONTRACTORS@ KENTUCKY EXPOSITION CENTER

Session 101, 8:00 - 9:00am

HNA Keynote John Schnatter, Papa John’s Pizza - Founder and CEOThe Papa John’s pizza business was founded in 1983 when “Papa” John Schnatter knocked out a broom closet in the back of his father’s tavern in Jeffersonville, Indiana. He then sold his 1971 Z28 Camaro to purchase $1,600 worth of used pizza equipment and began selling pizzas to the tavern’s customers out of the converted closet. His pizzas proved so popular that one year later he was able to move into an adjoining space. In 2009, Schnatter got the Camaro back by contacting the family that he sold the car to in 1983.

Today, the company is the third largest take-out and pizza delivery restaurant chain in the world with headquarters in Jeffersontown, Kentucky, near Louisville.

$15 Keynote Session Fee (donated to The Louisville Zoo)

Thursday, Oct. 20

For additional information and descriptions of each Hardscape Conference Session, visit HardscapeNA.com/conferencesessions.

CONFERENCE SESSION

PACKAGE INCLUDES 5

SESSIONS, SAVE UP TO $90

7(888) 580-9960

Session 201, 8:00 - 9:30amHow to Deliver Knock-Your-Socks-Off Customer ServiceGary Ross, Director of Sales Coaching, Oldcastle

APG, Masonry & Hardscape Divisions Each and every one of us serves customers, whether we realize it or not. This session examines all types of customers and how to serve them better while improving ourselves. – $50

Session 202, 10:00 - 11:30amYouTube Your Next Hardscape Project Tom Gardocki, Hardscape Operations Foreman, Interstate Landscape Co. & Host, TheDirtNinja

This session focuses on shooting and editing hardscape installation videos, setting up a YouTube channel and integrating it into your business website – all to close more sales. – $50

Session 203, 1:30 - 2:45pmRetaining Key Employees....Creating a Self-Motivating Work EnvironmentTom Hudgin, President, Wilmington Quality Associates

Get advice on strategies and motivational techniques that build loyalty and ensure key employees stay and thrive. – $50

Session 204, 3:00 - 4:30pmProfits and Pavers: Are You Making What You Should? Monroe Porter, Owner, PROSULT™ Networking

This presentation demonstrates how to set up and monitor simple financial records, where paver and landscape contractors most commonly lose money, and how to structure the business with the most efficient overhead structure. – $50

All conference sessions are approved for ICPI Installer Continuing Education credit. Pick-up a Continuing Education tracking form

for your attendance records at the HNA registration desk.

Friday, Oct. 21

DOWNLOAD THE GO HNA APP TODAY!STAY UP TO DATE AND BUILD CONNECTIONS WITH OUR NEW MOBILE APP. YOU’LL HAVE ACCESS TO THE REAL-TIME EXHIBITOR LIST, INTERACTIVE FLOOR PLAN AND SESSION SCHEDULE ALONG WITH PLANNING AND NETWORKING TOOLS.

STARTING IN AUGUST, THE APP WILL BE AVAILABLE AT ITUNES, GOOGLE PLAY OR AMAZON STORES. SEARCH FOR “HARDSCAPE NORTH AMERICA 2016” AND DOWNLOAD!


YEAR OF THE DEALER

DEALER PREVIEWON THE TRADE SHOW FLOOR 3:00 - 7:00pm

WEDNESDAY, OCT. 1912:30 - 3:00pmSelling Across GenerationsJason Dorsey, Best-Selling Author – My Reality Check Bounced!

Never before have one generation’s buying hot

buttons been another generation’s instant turn offs. Should you focus on the latest mobile trend or driving referrals the old-fashioned way? Knowing how to sell to each generation at the same time means the difference between fast growth and potentially millions in lost sales.

Best-Selling author, Jason Dorsey, exposes new generational truths based on his latest research that will change how you think about selling to each generation at the same time. He will help you achieve sales results through ready-to-use actions and unexpected insights that work with each generation. – Free Sponsored by Gravely, Stihl and GIE+EXPO.

Dealer Briefing #1 – 4:00 - 4:20pmTechnology for Operations Derek Whisenand, Whiz-QLearn how to upgrade your operations by using technology. Derek will discuss Whiz-Q’s

story of business operations when they hand wrote their invoices and took inventory on a notepad once a year compared to utilizing a full-fledged POS system for invoices and product data. – Free

Dealer Briefing #2 – 6:00 - 6:20pmFeatured Presentation - Dealer Video WinnerThe winner of the Dealer Video Contest will present their company’s success as featured in the winning video. – Free

IT’S ALL NEW! JUST FOR DEALERS!SESSIONS INCLUDED IN TRADE SHOW ADMISSION UNLESS NOTED.

THURSDAY, OCT. 228:00 - 9:00amOpening KeynoteJohn Schnatter, Papa John’s Pizza – Founder and CEOKeynote Information on Page 6 $15 (donated to charity)

2:00 - 3:00pm Increasing Your Sales Through Your WebsiteDustin Ackart, Elemeno Web DesignHaving a website is just the first step to online success. We will look at how to effectively use your website to increase sales and preview additional avenues that you can utilize to increase your customer reach. – Free

FRIDAY, OCT. 228:00 - 9:00amPower-Up Morning Session: The Gold Medal MindsetShannon Miller Shannon Miller is a U.S. Olympian (1992 and 1996) and was a member of the

“Magnificent Seven” team who won the U.S. Women’s first ever Team Gold in Gymnastics. Shannon will discuss how the gold medal mindset leads to victory on the competition floor, in the boardroom, and/or in our personal lives. With seven Olympic medals, Shannon utilizes her critical insight to share what it takes to be a winner: the importance of goal setting, leadership, maintaining a positive attitude, and teamwork. You’ll be empowered to seal the deal with that next client, your next project or upcoming job at hand. $5 (donated to charity)

2:00 - 3:00pmFinding, Interviewing and Hiring Key EmployeesSara Hey, Bob Clements International One of the biggest pain points for all business owners is finding, interviewing and hiring key employees. During this program, we will walk through the entire process and provide tips to ensure that you are hiring the right fit for your culture and team. – Free

@ KENTUCKY EXPOSITION CENTER

9(888) 580-9960

YEAR OF THE DEALER

(888) 580-9960

New Format for Dealer Day!The 2016 Dealer Program celebrates profitable dealers. Find out the secrets of profitable dealers by getting tips from contractors throughout North America. Increase your sales and profits by learning what contractors look for in a dealer. Capture ideas from other dealers on what’s hot in the industry.

9:30am HNA Dealer Program Keynote: The Future of Now - How to Increase Sales, Profits, Differentiation & Attract World-Class Talent

Judy GuidoJudy founded Guido & Associates to work with companies to help their organizations grow people and profits. She specializes in strategy, processes/systems, research, sales, marketing/PR and mergers/acquisitions. Judy has vast experience in green/sustainable markets and women/boomer markets. Prior to founding her own business management practice, Judy was the Chief Marketing Officer and Vice President of Valley Crest, the nation’s largest privately held landscape management and development company.

WEDNESDAY, OCTOBER 199:30am - 3:30pmListen to contractors describe their ideal dealer. Be more profitable! Challenge your mind and collaborate with peers during this day-long series of presentations and brainstorming sessions. Gain insight from smaller dealers, medium size dealers, and some of the largest dealers in the country. You’re sure to leave armed with ideas and tactics that will help take your business to the next level.

11:15am What Your Customers Expect of DealersModerator: Jesse Cravath, Ewing IrrigationContractor presenters:Donny Duke – Engledow Estates, INBill Gardocki – Interstate Landscaping, NHGary Stowe – Stowe Contracting Inc., CAThree contractors from different regions of the country will be presenting – what they expect from dealers and how you can be more successful in your market.

12:30pm Lunch (Registration includes lunch)

1:15pm How to Become a More Profitable Dealer and Successful ManufacturerThis session will have separate roundtables of dealers and manufacturers/suppliers discussions to determine the top 5 requirements on how a manufacturer/supplier could make their dealers more successful and how dealers could improve their relationships with manufacturers/suppliers.

3:00 - 3:30pm Trending Now: Latest Products and New Dealer ServicesThis session will feature videos from innovative dealers presenting topics such as interior showroom, outdoor showroom, inventory management, operations, product range and incentive marketing.

The HNA Dealer Program is exclusively for hardscape dealers, manufacturers and suppliers on Wednesday, October 19. The registration fee is $194 for ICPI members and $219 for non-members. The registration includes the HNA Dealer Networking Reception, all sessions, coffee breaks and lunch.

HNA DEALER RECEPTIONTAVERN ON FOURTHTUESDAY, OCT. 18, 6:30 - 8:00pmJoin dealers from around the country for an evening of networking on the night before the HNA Dealer Education Program.

NETWORKING


Thursday, Oct. 20, 7:00 - 10:00amEffective Leadership for Owners, Managers and Project SupervisorsGeorge HedleyRunning a successful company, construction project, or crew starts with effective leadership strategy. Learn how to become a winning coach, call the right plays, develop a scoreboard for success, improve productivity, and take your team to the next level. You can achieve bottom-line results by influencing, motivating, inspiring and making people want to follow you. Includes practical steps to identify your vision, set clear targets and goals, develop a scorecard tracking system, delegate, let go of control, motivate people to take ownership of their responsibilities, resulting in profitability.

10:00am TRANSPORTATION PROVIDED TO KENTUCKY EXPOSITION CENTER FOR HNA & GIE+EXPO. THE HARDSCAPE EXECUTIVE WORKSHOP REGISTRATION FEE IS $110 FOR ICPI MEMBERS AND $160 FOR NON-MEMBERS.

HARDSCAPE CONTRACTOR EXECUTIVE WORKSHOP@ HYATT REGENCY

HNA HARDSCAPE PROJECT AWARDS

HOW TO ENTER WWW.HARDSCAPENA.COM/AWARDS

EARLY-BIRD ENTRY DEADLINE:

AUGUST 15, 2016

ENTRY FEE:

$100 FOR MEMBERS (ICPI, BIA, NCMA);

$200 FOR NON-MEMBERS

LATE ENTRY DEADLINE:

SEPTEMBER 14, 2016

ENTRY FEE:

$140 FOR MEMBERS

(ICPI, BIA, NCMA);

$240 FOR NON-MEMBERS

Thursday, Oct. 20, 4:00 - 5:00pmHNA Hardscape Project Awards Recognition Ceremony @ Kentucky Exposition Center Trade Show Floor ClassroomBe inspired by the best of the best! See this year’s winning projects for best walkways, patios, driveways, plazas, parking lots, segmental retaining walls and roadway projects.

The HNA Hardscape Projects Awards recognize outstanding hardscape projects by contractors in residential and commercial applications. Enter your project today at HardscapeNA.com.

1st Place – 2015 Residential Design

11(888) 580-9960

BECOME AN ICPI MEMBER TODAY!Receive the many benefits of ICPI Contractor membership including discounted registrations for HNA education and certification fees as well as many other benefits for all company employees. For membership information, contact ICPI at (703) 657-6900 or visit: http://www.icpi.org/membership-benefits

This championship will determine the best of the best in the hardscape industry!The Hardscape North America Installer Championship is intended to test and recognize the skill, dedication and passion of hardscape contractors from Canada, the United States and Mexico. Each team that competes in the championship will have their understanding of industry best practices and guidelines, safety, quality and craftsmanship tested in a race against the clock and other top installers in the industry.

The Champion will receive a prize package of tools and cash valued at close to $10,000 USD. The 2nd Place Team will receive a $400 USD award. The 3rd Place Team receives $100 USD. All participants receive HNA promotional items. Additional prizes may be awarded and may be announced prior to the start of the championship.

@KENTUCKY EXPOSITION CENTER THURSDAY AND FRIDAY, OCT. 20 & 21

REGISTER YOUR

TEAM TODAY!Only 24 teams will be accepted. Registration fee is

$150 before the early bird date of September 8, 2016

and $200 after. Teams can register at

HardscapeNA.com/hna/installer-championship

All teams that compete get $150 of their registration

fee refunded after the show.


ICPI CoursesAll ICPI pre-show installer courses are offered in a classroom setting that promotes networking and personal interaction with instructors and other participants. All courses conclude with an exam and those participants earning a passing score on the exam will receive a Record of Completion. In addition, participants have the opportunity to pursue certification and industry recognition. Visit www.icpi.org/education-certification/certification for certification requirements.

PRE-SHOW HARDSCAPE INSTALLATION COURSES@ HYATT REGENCY (SEE PAGE 15 FOR FEES)

8:00am - 5:00pm ICPI - Concrete Paver Installer CourseTuesday & Wednesday, Oct. 18 & 19

8:00am - 5:00pm ICPI - Advanced Residential Paver Technician Course* Tuesday & Wednesday, Oct. 18 & 19Attendees earn 13 CE Credits for their ICPI Certified Installer requirements.

8:00am - 5:00pm ICPI - Commercial Paver Technician Course*Tuesday & Wednesday, Oct. 18 & 19Attendees earn 13 CE Credits for their ICPI Certified Installer requirements.

8:00am - 5:00pm ICPI - PICP Specialist Course*Wednesday, Oct. 19Attendees earn 7 CE Credits for their ICPI Certified Installer requirements.*It is highly recommended that participants have completed the ICPI Concrete Paver Installer Course prior to attending this course.

NCMA Courses8:00am - 5:00pmNCMA - SRW Installer Course and ExamTuesday, Oct. 18Attendees earn 6 CE Credits for their ICPI Certified Installer requirements.

8:00am - 5:00pmNCMA - Advanced SRW Commercial Installer Course and ExamWednesday, Oct. 19Attendees earn 6 CE Credits for their ICPI Certified Installer requirements.

8:00am - 5:00pmNCMA - Advanced SRW Residential Installer Course and ExamWednesday, Oct. 19Attendees earn 6 CE Credits for their ICPI Certified Installer requirements.

PLAY at Bourbon distilleries & Kentucky Derby attractionsSTAY in affordable accommodations all around the cityEAT Hot Browns and Hot Chicken, it’s all hereGO to the free concerts each night at Fourth Street Live!

For additional information and course descriptions, visit HardscapeNA.com/pre-show-courses.

13(888) 580-9960

SPONSORS

PLATINUM SPONSORS

GOLD SPONSORS SILVER SPONSORS

PRODUCED BY ENDORSED BY

Pathfinder SystemsEwing Irrigation & Landscape Supply

Tuesday, Oct. 18 Installation Courses – ICPI & NCMA paver and wall installation (@ Hyatt Regency)

Wednesday, Oct. 19 Installation Courses – ICPI & NCMA paver and wall installation (@ Hyatt Regency) HNA Dealer Education Program (@ Kentucky Exposition Center) * Dealer Briefings (@ Kentucky Exposition Center) * Trade Show preview for Dealers & Media Only 3:00 - 7:00pm (@ Kentucky Exposition Center) * Free Concert 8:00pm (@Fourth St. Live!)

Thursday, Oct. 20 HNA Hardscape Contractor Executive Workshop (@ Hyatt Regency) HNA Hardscape Project Awards (@ Kentucky Exposition Center) * HNA & GIE+EXPO Trade Shows 9:00am - 5:00pm (@ Kentucky Exposition Center) * Hardscape Demonstrations (@ Kentucky Exposition Center) * Outdoor Demo Area 9:00am - 5:00pm (@ Kentucky Exposition Center) HNA Conference Sessions (@ Kentucky Exposition Center) ** HNA Installer Championship (@ Kentucky Exposition Center) * Contractor Briefings (@ Kentucky Exposition Center) * Free Concert 8:00pm (@Fourth St. Live!)

Friday, Oct. 21 * HNA & GIE+EXPO Trade Shows 9:00am - 5:00pm (@ Kentucky Exposition Center) * Hardscape Demonstrations (@ Kentucky Exposition Center) * Outdoor Demo Area 9:00am - 5:00pm (@ Kentucky Exposition Center) HNA Conference Sessions (@ Kentucky Exposition Center) ** HNA Installer Championship (@ Kentucky Exposition Center) * Contractor Briefings (@ Kentucky Exposition Center) * Free Concert 8:00pm (@Fourth St. Live!)

EVENTS AT A GLANCE

* Included in trade show admission ** Access to view competition included in trade

show admission; additional fee to participate


Booking OnlineBook your HNA reservation online at www.HardscapeNA.com. Look for “Hotels & Travel Info” under the Attendee menu. Other hotels available by calling (800) 743-3100).

Booking by TelephoneTo make reservations by phone or to book a room at another hotel, call the Louisville Housing Bureau.Monday – Friday9:00am - 5:00pm ESTToll Free: (800) 743-3100International: (502) 561-3100

Shuttle ServiceIn addition to taxi, bus, and trolley service in Louisville, GIE+EXPO will be running shuttle buses between select hotels, the airport and the Kentucky Exposition Center.

TRAVEL & REGISTRATION INFORMATION

Seattle/Tacoma4 3/4 hours

Portland6 hours

San Francisco4 1/4 hours

Los Angeles4 1/4 hours

Albuquerque5 hours

Phoenix3 1/2 hours

Denver3 hours Kansas City

2 hours

St. Louis3/4 hour

Dallas2 hours

Houston2 1/4 hours New Orleans

2 1/4 hours

Atlanta1 hour

Miami2 1/3 hours

Charlotte1 hour

Chicago1 hour

Minneapolis2 1/4 hours

Detroit1 hour

Toronto3 hours

Montreal3 hours

Birmingham1 hour

Washington D.C.1 1/4 hours

Philadelphia1 1/2 hours

New York1 3/4 hours

Boston3 hours

Pittsburgh1 hour

Map showsflight times toand from Louisville, KY.

LOUISVILLE – SMACK DAB IN THE CENTER OF THE U.S.!

Discounted Airfare

Delta AirlinesDelta is offering up to a 10%

discount on flights. Search flights

at www.delta.com/meeting

and use code: NMNLX.

For groups of 10 or more,

call (800) 328-2216.

Southwest Airlines

Southwest is offering 8% off

Business Select and Anytime fares

and 2% off Wanna Get Away fares.

Go to www.swabiz.com.

Click on “Book Travel” and

enter Company ID: 99636972.

United AirlinesUnited is offering up to a 10%

discount on flights. Search flights

at www.united.com or through

United Meetings at (800) 426-1122,

and use code: ZWVK527694.

ATTENDEE INFORMATION (one form required per attendee)

Online: www.hardscapena.com

Fax: Sellers Expositions: (812) 949-9600

Mail: Mail this form to: Hardscape North America (HNA) PO Box 139 New Albany, Indiana 47151

Registrations cannot be taken over the phone.

Questions:Call (888) 580-9960 or (812) 949-9200

Cancellation Policy:All cancellations must be submitted to HNA in writing (see above) by October 11, 2016. A refund, less an administrative fee of $50 per person, will be issued after the event. No refunds will be provided for trade show only registration or if registration fees total less than $50. Substitutions will be permitted from the same company at any time prior to the start date without penalty. HNA, ICPI, BIA and NCMA are not responsible for expenses incurred due to cancellation of a program, course or event. If a course or program is cancelled, a refund of the full registration fee for that program will be issued after the event.

3 EASY WAYS TO REGISTER

EDUCATIONAL & OPTIONAL EVENTS

1

3

Trade Show registration is required. Early Regular (after 9/8) Beginning 10/17

Trade Show Admission (HNA & GIE+EXPO) ¡ $40 ¡ $55 ¡ $85 $

Subtotal Trade Show Fees $

TRADE SHOW REGISTRATION2

You or your employer’s primary business?¡ Contractor ¡ Distributor/Dealer ¡ Design Firm ¡ Manufacturer/Licensor ¡ Student¡ Supplier to the industry/Associate ¡ Government/University¡ Other – Please Specify:

Your purchasing role:¡ Final decision maker ¡ Recommend or specify products or vendors ¡ No role

Your primary job:¡ Crew Member ¡ Design Specialist ¡ Manager/Supervisor/Crew Leader¡ Student ¡ Owner/CEO/President/VP ¡ Sales/Marketing¡ Other – Please Specify:

I heard about HNA through:¡ Repeat attendee ¡ Distributor/manufacturer ¡ HNA brochure ¡ HNA email¡ HNA Exhibitor ¡ Magazine ad or insert ¡ HNA Website ¡ Word of mouth¡ Other – Please Specify:

Subtotal Trade Show Fee Section 2 $

Subtotal Educational & Optional Events Section 3 $

Subtotal Membership Dues Section 4 $

Total Amount Owed $

PAYMENT INFORMATION¡ Check enclosed (Payable to Hardscape North America)¡ Credit Card Payment (circle): VISA MasterCard AMEX

Name on Card

Card No.

Exp Date CVV Security Code

Billing address (if different from above)

Authorized Signature

JOIN ICPI (select one)Contractor Informational Membership ¡ $301 $

Dealer Non-voting Membership ¡ $536 $

4

5

Tuesday Member Non-member

Concrete Paver/Installer Course (Tue - Wed) ¡ $240 ¡ $310

Advanced Residential Paver Technician Course (Tue - Wed) ¡ $240 ¡ $310

Commercial Paver Installer Course (Tue - Wed) ¡ $240 ¡ $310

NCMA SRW Installer Course (Tue) ¡ $140 ¡ $140

HNA Dealer Networking Reception (Tue) 6:30 - 8:30pm ¡ $25 ¡ $25

WednesdayPICP Specialist Course (Wed) ¡ $196 ¡ $255NCMA Advanced Residential SRW Installer (Wed) ¡ $190 ¡ $190NCMA Advanced Commercial SRW Installer (Wed) ¡ $190 ¡ $190Dealer Program (Wed) ¡ $194 ¡ $219

Installer Championship Competition¡ $150 Before 9/8/16¡ $200 after 9/8/16

ThursdayHNA Contractor Executive Workshop (Thur) ¡ $110 ¡ $160

Friday

Shannon Miller Power-Up Session (dealers only) ¡ $5 ¡ $5

Conference Session Package (Save!) Member Non-member

Choose 5 sessions. ¡ $160 ¡ $195

Thursday Education (à la carte tickets)

Session 101 - 8:00 - 9:00am HNA Keynote (John Schnatter) ¡ $15 ¡ $15

Session 102 - 10:00 - 11:30amSetting Up Your Mobile Office ¡ $50 ¡ $50

Session 103 - 1:30 - 2:45pmEstimating Projects with Confidence ¡ $50 ¡ $50

Session 104 - 3:00 - 4:30pmStrategies to Win More Profitable Contracts & Overcome the Low Bid Process

¡ $50 ¡ $50

Friday Education (à la carte tickets)

Session 201 - 8:00 - 9:30amHow to Deliver Knock-Your-Socks-Off Customer Service

¡ $50 ¡ $50

Session 202 - 10:00 - 11:30amYouTube Your Next Hardscape Project ¡ $50 ¡ $50

Session 203 - 1:30 - 2:45pmRetaining Key Employees....Creating a Self-Motivating Work Environment

¡ $50 ¡ $50

Session 204 - 3:00 - 4:30pmProfits and Pavers: Are You Making What You Should?

¡ $50 ¡ $50

Subtotal - Educational & Optional Events $

Name:

Title:

Company:

Address:

City: State/Province: Postal Code:

Phone:( ) Fax:( )

Country if outside the U.S.:

E-Mail Address (Required):

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