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    1.1

    Chapter OneWhat is Statistics?

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    1.2

    In todays world

    we are constantly being bombarded with statistics and

    statistical information. For example:

    Customer Surveys Medical News

    Political Polls Economic PredictionsMarketing Information Scanner Data

    How can we make sense out of all this data?How do we differentiate valid from flawed claims?

    What is Statistics?!

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    1.3

    What is Statistics?

    Statistics is a way to get information from data.

    Thats it!

    -Gerald Keller

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    1.4

    What is Statistics?

    Statistics is a way to get information from data

    Data

    Statistics

    Information

    Data: Facts, especially

    numerical facts, collected

    together for reference or

    information.

    Definitions: Oxford English Dictionary

    Information: Knowledge

    communicated concerning

    some particular fact.

    Statistics is atoolfor creatingnew understanding from a set of

    numbers.

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    1.5

    Example 2.6 :: Stats Anxiety

    A business school student is anxious about their statistics course, since

    theyve heard the course is difficult. The professor provides last termsfinal exam marks to the student. What can be discerned from this list of

    numbers?

    Data

    Statistics

    Information

    List of last terms marks.

    95

    8970

    65

    78

    57

    :

    New information about

    the statistics class.

    E.g. Class average,

    Proportion of class receiving As

    Most frequent mark,

    Marks distribution, etc.

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    1.6

    Key Statistical Concepts

    Population apopulation is the group ofall items of interest to

    a statistics practitioner.

    frequently very large; sometimes infinite.

    E.g. All 5 million Florida voters, per Example 12.5

    Sample Asample is a set of data drawn from the

    population.

    Potentially very large, but less than the population.

    E.g. a sample of 765 voters exit polled on election day.

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    Key Statistical Concepts

    Parameter A descriptive measure of apopulation.

    Statistic A descriptive measure of asample.

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    Key Statistical Concepts

    Populations have Parameters,

    Samples have Statistics.

    Parameter

    Population Sample

    Statistic

    Subset

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    Descriptive Statistics

    aremethods of organizing, summarizing, and presenting

    data in a convenient and informative way. These methodsinclude:

    Graphical Techniques (Chapter 2), and

    Numerical Techniques (Chapter 4).The actual method used depends on what information we

    would like to extract. Are we interested in

    measure(s) of central location? and/or

    measure(s) of variability (dispersion)?

    Descriptive Statistics helps to answer these questions

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    Inferential Statistics

    Descriptive Statistics describe the data set thats being

    analyzed, but doesnt allow us to draw any conclusions ormake any interferences about the data. Hence we need

    another branch of statistics: inferential statistics.

    Inferential statistics is also a set of methods, but it is used to

    draw conclusions or inferences about characteristics of

    populations based on data from asample.

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    Statistical Inference

    Statistical inference is theprocess of making an estimate,

    prediction, or decision about a population based on a sample.

    Parameter

    Population

    Sample

    Statistic

    Inference

    What can we infer about a Populations Parameters

    based on a Samples Statistics?

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    Statistical Inference

    We use statistics to make inferences about parameters.

    Therefore, we can make an estimate, prediction, or decision

    about a population based on sample data.

    Thus, we can apply what we know about a sample to the

    larger population from which it was drawn!

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    Confidence & Significance Levels

    The confidence level is the proportion of times that an

    estimating procedure will be correct.E.g. a confidence level of 95% means that, estimates

    based on this form of statistical inference will be correct

    95% of the time.

    When the purpose of the statistical inference is to draw a

    conclusion about a population, the significance level

    measures how frequently the conclusion will be wrong in thelong run.

    E.g. a 5% significance level means that, in the long run,

    this type of conclusion will be wrong 5% of the time.

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    Confidence & Significance Levels

    If we use (Greek letter alpha) to represent significance,

    then our confidence level is 1.

    This relationship can also be stated as:

    Confidence Level

    + Significance Level

    = 1

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    Confidence & Significance Levels

    Consider a statement from polling data you may hear about

    in the news:

    This poll is considered accurate within 3.4

    percentage points, 19 times out of 20.

    In this case, our confidence level is 95% (19/20 = 0.95),

    while our significance level is 5%.

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    Statistical Applications in Business

    Statistical analysis plays an important role in virtuallyall

    aspects of business and economics.

    Throughout this course, we will see applications of statistics

    in accounting, economics, finance, human resourcesmanagement, marketing, and operations management.