Chapter 13: Managing Groups and Teams Learning Objectives

Recognize & understand group dynamics and development

Understand the difference between groups and teams

Understand how to organize effective teams

Recognize and address common barriers to team effectiveness

Know how you can build & maintain cohesive teams

Group and Team Management in Group and Team Management in the the

P-O-L-C FrameworkP-O-L-C Framework

Types of Groups: Formal and InformalTypes of Groups: Formal and Informal

Social Loafing and Collective EfficacySocial Loafing and Collective Efficacy

Three Major Classes of Team TasksThree Major Classes of Team Tasks

Team Role Typology

These 10 roles include task roles (light yellow), social roles (medium orange), and boundary spanning roles (dark orange)

A task force is a temporary team which is asked to address a specific issue or problem until it is resolved

A product development team can be temporary or ongoing

A cross-functional team appears in matrix organizations where individuals from different parts of the organization staff the team which may be temporary or long standing in nature

Upwards of 8.4 million individuals worldwide work virtually in at least one teamvirtual teams are formed to take advantage of

distributed expertise or time

Challenges of Virtual Teams Building trust is difficult If individuals in a virtual team are not fully

engaged and tend to avoid conflict, team performance can suffer

Team leadership is a major determinant of how autonomous a team can be

Designing Effective TeamsDesigning Effective Teams

Building Your Cohesive TeamBuilding Your Cohesive Team