chapter 1 the ever-changing workplace

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Slide 1 CHAPTER 1 THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES © Thomson/South-Western CHAPTER 1 THE EVER-CHANGING WORKPLACE

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CHAPTER 1 THE EVER-CHANGING WORKPLACE. CHAPTER 1 THE EVER-CHANGING WORKPLACE. LEARNING OBJECTIVES 1. Describe the future workforce. 2. Determine changes in the work environment. 3. Define the types of business organizations and workplace structures. CHAPTER 1 THE EVER-CHANGING WORKPLACE. - PowerPoint PPT Presentation

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Page 1: CHAPTER 1 THE EVER-CHANGING WORKPLACE

Slide 1CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

CHAPTER 1THE EVER-CHANGING WORKPLACE

Page 2: CHAPTER 1 THE EVER-CHANGING WORKPLACE

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

CHAPTER 1

THE EVER-CHANGING WORKPLACE

LEARNING OBJECTIVES

1.1. Describe the future workforce.

2.2. Determine changes in the work environment.

3.3. Define the types of business organizations and workplace structures.

Page 3: CHAPTER 1 THE EVER-CHANGING WORKPLACE

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

CHAPTER 1

THE EVER-CHANGING WORKPLACE

LEARNING OBJECTIVES (continued)

4.4. Describe the role and responsibilities of administrative professionals.

5.5. Identify skills and qualities necessary for administrative professionals.

6.6. Begin the development of a professional growth plan.

7.7. Develop critical-thinking skills.

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Slide 4CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

The Workplace—2050

What will work life be like in 2050?

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Slide 5CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

The Labor Force

Increasingly diverse Greater numbers of women Women in positions of greater authority More senior citizens Higher educational level

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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Work Environment

Globalization of the economy Telework Quality focus Downsizing Outsourcing Workweek The office

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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Organizational Types

Businesses Sole proprietorship General partnership Limited partnership Corporation Limited liability company Cooperative

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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Organizational Types

Not-for-profit entities Governmental units

CONTINUED

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Slide 9CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Workplace Structures

Stockholders Board of directors Management

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Slide 10CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Administrative Professional

Evolving role Job responsibilities Workplace requirements

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Slide 11CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Success Skills for Administrative Professional

Interpersonal skills Teamwork skills Verbal and written communication skills Analytical/critical thinking skills

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Slide 12CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Success Skills for Administrative Professional

Technology Computer skills Leadership skills Time, stress, and organizational

management skills Verbal presentation skills

CONTINUED

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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Success Qualities

Openness to change Creativity Dependability Confidentiality Integrity Initiative/motivation Flexibility/adaptability

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Slide 14CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Professional Image

Positive personal appearance Appropriate business attire Grooming

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Slide 15CHAPTER 1

THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western

Professional Growth

College classes Seminars and workshops Reading Professional organizations