chapter 1 the ever-changing workplace
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CHAPTER 1 THE EVER-CHANGING WORKPLACE. CHAPTER 1 THE EVER-CHANGING WORKPLACE. LEARNING OBJECTIVES 1. Describe the future workforce. 2. Determine changes in the work environment. 3. Define the types of business organizations and workplace structures. CHAPTER 1 THE EVER-CHANGING WORKPLACE. - PowerPoint PPT PresentationTRANSCRIPT
Slide 1CHAPTER 1
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
CHAPTER 1THE EVER-CHANGING WORKPLACE
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
CHAPTER 1
THE EVER-CHANGING WORKPLACE
LEARNING OBJECTIVES
1.1. Describe the future workforce.
2.2. Determine changes in the work environment.
3.3. Define the types of business organizations and workplace structures.
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
CHAPTER 1
THE EVER-CHANGING WORKPLACE
LEARNING OBJECTIVES (continued)
4.4. Describe the role and responsibilities of administrative professionals.
5.5. Identify skills and qualities necessary for administrative professionals.
6.6. Begin the development of a professional growth plan.
7.7. Develop critical-thinking skills.
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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
The Workplace—2050
What will work life be like in 2050?
Slide 5CHAPTER 1
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
The Labor Force
Increasingly diverse Greater numbers of women Women in positions of greater authority More senior citizens Higher educational level
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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Work Environment
Globalization of the economy Telework Quality focus Downsizing Outsourcing Workweek The office
Slide 7CHAPTER 1
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Organizational Types
Businesses Sole proprietorship General partnership Limited partnership Corporation Limited liability company Cooperative
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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Organizational Types
Not-for-profit entities Governmental units
CONTINUED
Slide 9CHAPTER 1
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Workplace Structures
Stockholders Board of directors Management
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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Administrative Professional
Evolving role Job responsibilities Workplace requirements
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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Success Skills for Administrative Professional
Interpersonal skills Teamwork skills Verbal and written communication skills Analytical/critical thinking skills
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THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Success Skills for Administrative Professional
Technology Computer skills Leadership skills Time, stress, and organizational
management skills Verbal presentation skills
CONTINUED
Slide 13CHAPTER 1
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Success Qualities
Openness to change Creativity Dependability Confidentiality Integrity Initiative/motivation Flexibility/adaptability
Slide 14CHAPTER 1
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Professional Image
Positive personal appearance Appropriate business attire Grooming
Slide 15CHAPTER 1
THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES© Thomson/South-Western
Professional Growth
College classes Seminars and workshops Reading Professional organizations