change the way you work using flexible workspaces...cisco virtual office architecture small offices...

© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1

Speaker Name 20PTCheng Jang Thye

Business Development Manager

[email protected]

Change the Way You Work using Flexible

Workspaces


Current Workspace Requirements

Desktop/Laptop/PDA/Machine

Applications

Network

Phone

Video Conference

Seat and Table

Meeting Room


Current Workspace Models

Campus, Branch, Remote Access (VPN)

Fixed Network Access Policy• Wired Network for desktops, Wireless Network for laptops

• Employees, Guest, Contractors

Pre-Configured Applications Portfolio

Mobile platform for privilege employees• Mobile Phone, Laptop, 3G connectivity


Where can we cut?

Restructure workspace• Reduce office real-estate

• Cisco Virtual Office

Redefine Application Delivery • Desktop Consolidation, Hot Desking

• Virtual Desktop Infrastructure


Inhibitors to Teleworking

What is your most pressing challenge associated with teleworking employees?

Source: CDW-G 2008 Telework Report

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

GovernmentPrivateIT Security

Teleworker Productivity

Service and Support

IT Worker Productivity/Help Desk Requirements

Other

Enabling COOP

Enabling knowledge management

Tech Refresh

Hardware and Software Requirements

Enabling Collaboration

IT Security Remains the Top Telework Concern

Federal IT Execs2008 – 42%2007 – 41%2006 – 41%2005 – 39%

Private-sector IT Execs

2008 – 27%2007 – 35%


Cisco Virtual Office

Unified CommunicationsSecurity

Mobility Management

Enhancing business productivity by bringing office-caliber resources to remote employees


Cisco Virtual Office Delivers

For the End UserReliabilityImproved ProductivityFlexibility for work-life balanceEase of useSeamless experience

For Businesses and ITSecurityEase of managementContinuity of operationsCost savingsTalent attraction and retention


Architecture Components:Remote site: Cisco 800 Series Integrated Services Router, Cisco Office Extend AP, and Cisco Unified IP Phone 7900 Series

Head-end: ASR VPN router, Unified Wireless and centralized management control for policy, identity, and configuration controls

Deployment and ongoing maintenance services

The Solution at a Glance

SDP/CA Management Server

Internet

Family

Employee

Cisco Configuration Engine

Corporate Campus

Cisco ASR: Head-End VPN

Home OfficeUnified Wireless


Cisco Virtual Office ArchitectureSmall Offices and Teleworkers

VLAN assignment is separate for corporate and family endpoints

•Access to corporate tunnel is based on IEEE 802.1x authentication

•Non-authenticated users, or those connected to non-trusted VLAN, have Internet access only

•Voice VLAN allows IP phones to bypass 802.1x authentication

Cisco DMVPN with advanced QoS and IP Multicast integration provides secure transport, facilitating voice and video applications

Wi-Fi or LWAPP protocols offer EAP-FAST, PEAP, TLS, WEP, WPA, and WPA2 authentication mechanisms

Connected to a Separate Network

Employee Spouseand Kids

Cisco 881,871, or 1811

ISP

Headquarters

InternetVPN

Tunnel


Cisco Virtual Office ArchitectureMobile Users

Voice:PC-based office telephony through Cisco IP Communicator (softphone)Dual-mode phones (SIP or Skinny Client Control Protocol): When the phone is registered with the Cisco Communications Manager, work calls ring directly at the mobile phone (no call forwarding)iPhone: Applications are encrypted

Data:IPSec VPN client with integrated firewallSSL VPN (full tunnel) with ability to restrict access to specific applications

•Mobile workers (e.g., insurance agents) don’t need to install VPN client on their laptops: AnyConnect VPN client is downloaded automatically

Conferencing and collaboration through Cisco MeetingPlace® conferencing

Headquarters

VPN Tunnel

HotelCoffee ShopAirport

Mobile User in Hotspot:Voice and Data Access

Internet


Cisco Virtual Office Case StudyCisco IT Internal Deployment

Tokyo

San Jose

Singapore

BoxboroughRTP

Hong Kong

RichardsonTel Aviv

Management and Data Hub Data Hub

Sydney

Bangalore

Amsterdam

13,000 Users Expanding to 30,000+


Cisco Virtual Office: Going Green

Cisco® Virtual Office contributes to Green initiatives and best practices

Reducing fuel consumption

Reducing congestion

Saving energy

Office real estate and IT costs

Improving air quality

Reducing carbon footprint


Cisco Virtual Office:Redefining the Future of Work

Empowers the workforce with secure, office-caliber data, voice, video, and wireless

Keeps business agile by providing mutual benefits to the end user and business

Offers flexibility and productivity for the workforce

Cisco® Virtual Office… enabling a better future for businesses and their employees


Virtual Desktop Infrastructure


Virtual Desktop Infrastructure - VDI

Each Remote desktop is hosted on virtualized servers in DC

Shares physical data center resources for optimal resource allocation through virtualization

Desktops are secure and can be backed up

Allows IT to maximize utilization, lower costs, and increase reliability

Fully functional, personalized desktops delivered across the network

RDP


Why VDI? Some Common Use Cases

Desktop Replacement• Replace traditional PCs with a centralized virtual desktop,

reduce power consumption, desktop OPEX

Disaster Recovery and Business Continuance• Improve reliability and recoverability of desktop image• Return to productivity quickly after a disaster

Desktops as a Service• Higher level of end user support – faster provisioning,

application upgrades and OS patching less disruptive.

Point Solutions and Security• 3rd party contractors, centralize IP (hosting), ease desktop

migrations, mergers and acquisitions


Desktop Challenges and Solutions

Data Protection

Improved Business Continuity

Simplified Desktop Management

OPEX, TCO, GREEN

Focused Application Management

Transactional office workers

• Desktop and application centralization in the data center

VDI SolutionsChallenges/Drivers

• Simple and fast disaster recovery solution• Accelerate desktop integration during

merger, acquisition, new offshore offices

• Enables consistent and centralized desktop management

• Less power consumption with thin clients

• Central management of “bad-behaved” applications

• Eliminate the need to supply desktops to contractors

• Allow third parties to access corporate applications in a controlled way


Customer Challenges

• Dynamically linked virtual desktops do not allow for personalization for end-users.

• Developers and designers have specialized requirements.• Multimedia performance continues to be a limiting factor - need

increased, well managed bandwidth, high end users demand it.

End-Users

• More servers, increased OPEX.• Paradigm shift from traditional desktop computing (Moving

Complexity from edge to the datacenter.• Storage demands can dramatically increase.

Data-Center

• “Turf” issues with desktop-support vs. server/application/datacenter personnel – server admins supporting desktops!

Organizational


Management Benefits

• Dynamic Linked Desktop Virtual desktop

• Patch once, Apply Everywhere

• Centralized storage of “static” virtual desktops

• “Enterprise” policies applied to backup and management of virtual desktops

• Ease of provisioning new virtual desktops

• End-User-Device support virtually disappears


Power Considerations

Dell Optiplex 755

(Mainstream Desktop)

Dell Optiplex 360 (Small

Form Factor)

Optiplex FX 160 (Budget Thin Client)

Wyse R Class Thin

Client

Max Power 280W 235W 50W 65W

Power Savings

0% (Baseline) 16.08% 82.15% 76.79%

Total Kw saved per 1000 desktops

0% (Baseline) 4.5 kWh 23 kWh 21.5 kWh

Cost Savings*(Per 1000 desktops)

0 (Baseline) $4,332.24 $22,142.56 $20,698.48

•Source doe.gov•Average 10.99 cents per kWh x 24 hours x 365


VDI is a CIO Level Strategic Initiative

Desktop consolidation provides long term ROI/OPEX vs short term CAPEX savings• Power and cooling• Maintenance• Reduced Staffing requirements

Disaster recovery planning is a strategic vs tactical effort spanning multiple LOB

Consolidating infrastructures and LOB’s after an acquisition presents unique IT challenges


VDI Solutions


VMware Products and Solutions

http://www.vmware.com/products/view/

ViewThinAppOffline Desktop

(experimental)


Citrix Products and Solutions

XenAppXenDesktopXenServer

Provisioning ServerHDX

http://www.citrix.com


Microsoft Products and Solutions

HyperVTerminal ServicesAppV

http://www.microsoft.com


Cisco Virtual Office and VDI:Summary


Cisco Virtual Office + VDISummary

Enabling IT EfficiencyAdvanced network and application integration

Zero-touch deployment

Unified Collaboration and Application Experience

Centralized Resource Control

Multidimensional User ExperienceIP phones, video phones, instant messaging, and softphones for teleworkers, small offices, temporary project offices, contractors, and mobile users

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Thank You

change the way you work using flexible workspaces...cisco virtual office architecture small offices...

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