change management- masterskills training program

trening&coaching 11000 Beograd, Preševska 59 Tel.: + 381 11 308 79 56 Email: [email protected] www. masterskills.co.rs

training&coaching

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Organizations don't change, people do. Most people agree that change is happening faster and more often. Whether it's due to technology, globalization, increased competition, or just ever-present drive to make progress- your organization’s ability to change has never been more important. Businesses that can change quickly enough, succeed. Businesses that don’t are destined for mediocrity. In Police unlike other business activities, change poses a unique challenge because at some point it comes down to whether the individual employees decide to change. This program is about how to lead the individuals on your team to get behind the change and become engaged in making it happen. In the workshop you will learn key ideas that help you prepare for changes and also diagnose when things go wrong. You will also learn about tools you can use on your own or with your team to lead them through important changes.

This is a certified training. Duration Introductory workshop plus 2 days training

Implementing your strategy means that your leaders and managers need to understand how to get people to do things differently. This workshop on the strategies and ideas that your leaders need to make it happen.

Focus on five key areas:

Vision: Create a clear picture of what’s changing, why it’s changing, and what it will lead to for everyone. Communication: Continue real, two-way dialogue that not only shares the vision, but also helps employees embrace it. Alignment: Build unity among employees by ensuring that their actions line up with each other, and to the change. Engagement: Accelerate your results by helping employees become actively engaged in making the changes happen. Accountability: Achieve your goals by clearly defining roles and creating a clear way to measure success objectively.


How it works: First, we work with your leadership team to clearly define what's changing and what results you want to see. Then, we come to your location and meet with your leaders in groups of 15-20. The session lasts one day and at the end, your mangers leave with a plan they created to make it happen.

Features:

· Turn managers into leaders who can drive change throughout the organization · Expedite progress on your most important strategies and objectives · Give you the ability to use change as a competitive advantage for the entire company · Create success for leaders, teams and individual contributors

Program Details Two-day workshop

Participants will learn how to lead teams through change faster and with better results.

Section Participants will... Introduction to Change

Understand different kinds of change, traditional approaches to change management, and why change often fails.

Develop a clear understanding of what's changing and why in your organization.

The Change Model Understand the four zones in the Change Model:

· The Status Quo (Predicting and Preparing) · The Zone of Disruption (Breaking the Barriers) · The Zone of Adoption (Adjusting and Prioritizing) · The Zone of Innovation (Imagination and Growth)

Using the Change Model with your team Five Key Components of Change Vision: Understanding its importance and diagnosing problems

Communication: Understanding and diagnosing problems, The See/Do/Get model, Building a communication plan

Alignment: Understanding and diagnosing problems, Getting the right people doing the right things

Engagement: Winning hearts and minds, understanding and diagnosing problems, Identifying and removing obstacles

Accountability: Measurement & visibility, Understanding and diagnosing problems, Keeping score and the correct measurements

The Team Process Meeting people where they are

Matching Vision, Communication, Alignment, Engagement, and Accountability to the Change Model


Participant Kit · Leaders@Change Work Guide · The Change Model reminder card · Pen · TeamTools worksheets to use in team meetings

Agenda 1. day

· What is change and why change fails? · See/Do/Get model · Your job as a Manager · 5 ways people respond to change · The Change Model-Where are you and your team? · The Zone of Status quo – predict and prepare · The Zone of Disruption – “Force Field Analisys“ · The Adaption Zone-“Kill it or Keep it” · The Zone of Inovation – “Imagine it . Plan it. Do it.” ·

2.day · Five key components of change: Vision, Communication, Alignment, Engagement, and

Accountability · Clarify your vision · Diagnose the communication problems. How to communicate with your team and with

employees? · Creating aligment-Win as much as you can · Engagemen: How to conduct a motivational conversation with your resistant employee? · Accountabillity- creating mesurments


Trainer Zoran Ilić

General Manager, trainer, coach, facilitator and an expert consultant in soft skills, managerial and leadership skills. Expert in team building and team coaching. He has been leading action method groups as well as workshops on group work and role play methods application more than 20 years. Member of the Editorial board of American University Magazine Conflict and Health and ICF and EMCC, trainer of School of Management Mokra Gora and senior adviser of EBRD. Certified facilitator for Leaders&Change of Red Tree Leadership.

References Kraft Foods, Johnson & Johnson, Telekom, Michelin, Tigar Tyres, DHL, T-mobile, OEBS, Diners Club International, Imlek, Knjaz Miloš, Societe Generale Bank, Credite Agricole Bank, Banca Intesa, Raiffeisen Bank, Alpha bank, Piraeus bank, Sberbank, Komercijalna banka Procredit Bank, Raiffeisen Leasing, S-Leasing, Porsche Leasing, Japan Tobacco International, Novo Nordisk, Sanofi, Beiersdorf, Apoteke Beograd, Forma Ideale, Tarkett, Delta

Maxi, Tempo, Basler, Draeger, DHL, Jaffa, CB Richard Ellis, Colliers, Kimtec, Carmeuse, Rio Tinto, DuPont, Coca Cola Helenic, Nivea, Infostud, Mlekara Subotica, Mozzart

change management- masterskills training program

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