ch 03 -the company's external environment

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     ANALYZING COMPANY’S

    EXTERNAL ENVIRONMENT

    1

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    Strategy formulation begin with an analysis of the

    forces that shape competition in the industry in

    which a company is operate or based

    The purposes are to identify opportunities and

    threats and then to be base for formulating

    strategies

    Opportunities are when a company can take advantage of its environment –

    profitable

    Threats are the situation endanger the integrity and profitability of the

    company’s business

    2

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    INDUSTRY

    “a group of companies offering products

    or services that are close substitutes

    for each other-products that satisfy

    the same basic customer needs.”

     (Hill & Jones, p:43, 2009)

    Sector is a group of closely related industries

    Industries boundaries can change-computer and

    telecommunication3

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    SECTOR AND INDUSTRY

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    COMPETITION IN AN INDUSTRIES: HOW

    STRONG ARE COMPETITIVE FORCES?

    In general, competition within an industry

    is driven by five basic competition forces

    The Forces are:

    Buyers, Rivalries, Suppliers, New

    Entrants, and Product Substitutes

    (as the collective strength of the forces) of

    that industry5

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    STRUCTURAL DETERMINANTS OF

    THE INTENSITY OF COMPETITION

    The strongest force or forces are governing

    and become crucial from the point ofview of strategy formulation

     An example: a company with a very strong position in

    an industry would have no guarantee in gaining

    expected profitability, if the company faces a

    superior, lower-cost product substitution6

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    THE FIVE FORCES MODEL OF

    COMPETITION

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    COMPETITIVE PRESSURES AMONG

    RIVAL SELLERS

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    Lower pricesMore or differentperformance features

    Better productperformance

    Stronger brand imageand appeal

    Wider selection ofmodels and styles

    Bigger/better dealernetwork

    Higher levels of

    advertisingStronger productinnovation capabilities

    Better customer service

    Stronger capabilities toprovide buyers withcustom-made products

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    SOME FACTORS WOULD CAUSE DEGREE OF

    COMPETITION AMONG RIVALRY

    Industry rivals move to draw sales from rivals

    (frequently or infrequently)

    Market growth (rapid or slow)

    Products Differentiation of Rivals (High or

    Low)

    Customer loyalty of Rivals (High or Low)

    Buyer costs to switch brands (High or Low)

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    COMPETITIVE PRESSURES

     ASSOCIATED WITH POTENTIAL

    ENTRY

    Seriousness of threat depends onSize of pool of entry candidatesand available resources

     Barriers to entry Reaction of existing firms

    Evaluating threat of entry involvesassessing

    How formidable entry barriers are for eachtype of potential entrant and

     Attractiveness of growth and profit prospects

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    COMMON BARRIERS TO ENTRY

    Sizable economies of scaleBrand preferences and customer loyaltyCapital requirements and/or otherspecialized resource requirements

     Access to distribution channelsRegulatory policiesTariffs and international trade restrictions

     Ability of industry incumbents to launchvigorous initiatives to block a newcomer’sentry

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    THREATS OF ENTRY: COST DISADVANTAGES INDEPENDENT OF SCALE (FOR THE ESTABLISHED PLAYERS)

    Proprietary product technology Airplane-maker or aerospace, mining, machine for racing

    cars, handwritten batik

    Favorable access to raw materialsOil, gas, gold

    Favorable locations Asia region: China, Vietnam, Indonesia

    Government subsidiesNational companies: PT KAI

    Learning or experience curveElectronic, automotive product,

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    LEARNING/EXPERIENCE EFFECTS

     Learning/experience effectsexist whena company’s unit costs decline as itscumulativeproduction volume increasesbecause of

     Accumulating production of know-how

    Growing mastery of the technology 

    The bigger thelearning or experiencecurve effect, the bigger the costadvantage of the firm with the largestcumulative production volume

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    LEARNING/EXPERIENCE EFFECTS

    Tendency for unit costs to decline as the firm gainsmore cumulative experience in producing a product(more efficient, more specialized)

    Cost declines with experience do not relate to the entire

    firm but arise from the individual operations orfunctions that make up the firm

    In comparison with economies of scale, experience curverelates with cumulative volume, while economies ofscale are dependent on volume per period;

    The decline in cost from experience can be augmented ifthere are diversified firms in the industry who shareoperations or functions subject to such a decline withother units in the company   14

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    COMPETITIVE PRESSURES FROM

    SUBSTITUTE PRODUCTS

    Substitutes matter when customers are

    attracted to the products of firms inother

    industriesSugar versus artificial sweeteners

    Eyeglasses and contact lens

    versus laser surgery

    Newspapers versus InternetNewsNotebook versus Smartphone

    15

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    FACTORS LEADING WHETHER SUBSTITUTE

    PRODUCTS ARE ASTRONG FORCE

    Whether substitutes are readily available and

    attractively priced

    Whether buyers view substitutes as beingcomparable or better

    How much it costs end users to switch to

    substitutes

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    WHEN IS THE BARGAINING

    POWER OF SUPPLIERSSTRONGER?

    Industry members incur high costs inswitching their purchases to alternativesuppliers

    Needed inputs are in short supplySupplier provides a (better) quality ordifferentiated input

    There are only a few suppliers of a specificinput

    Some suppliers threaten to integrateforward

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    WHEN IS THE BARGAINING POWER OF

    BUYERSSTRONGER?

    Buyer switching costs to competing brands orsubstitutes are low

    Large-volume purchases by buyers are important tosellers

    Buyer demand is weak or decliningOnly a few buyers existsIdentity of buyer adds prestige to seller’s list ofcustomers

    Quantity and quality of information available to

    buyersBuyers have ability to postpone purchases until later

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    STRATEGIC IMPLICATIONS OF

    THE FIVE COMPETITIVE FORCES

    Competitive environment is

    unattractive from

    the standpoint of earning good profits

    whenRivalry is vigorous

    Entry barriers are low and entry is likely

    Competition from substitutes is strongSuppliers and customers have considerable

    bargaining power19

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    STRATEGIC IMPLICATIONS OF

    THE FIVE COMPETITIVE FORCES

    Competitive environment isideal from

    a profit-making standpointwhen

    Rivalry is moderate

    Entry barriers are high and no firm is likely to

    enter

    Good substitutes do not exist

    Suppliers and customers are in a weakbargaining position

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     (3) WHAT FORCES ARE

    DRIVING INDUSTRY CHANGE

     AND WHAT IMPACTS WILLTHEY HAVE?

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    FACTORS DRIVING INDUSTRY

    CHANGE

    Industries change because forces

    aredriving industry participants

    toalter their actions Driving forces are themajor

    underlying causesof changing industry

    and competitive conditions

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    SOME FORCES DRIVING CHANGES

    Emerging new Internet capabilities andapplications

    Increasing globalization of industryChanges in long-term industry growth rate

    Product innovationTechnological change/process innovationMarketing innovation

    Regulatory policies / government legislationChanging societal concerns, attitudes, andlifestyle

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    (4) WHAT MARKET

    POSITIONS DO RIVALSOCCUPY?

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    STRATEGIC GROUP

     Astrategic group is a cluster of firms in anindustry with similar competitive approachesand market positions

    Strategic group mapping is one technique torevealdifferent competitive positionsofindustry rivals

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    STRATEGIC GROUP MAPPING

    Firms insame strategic group have two ormorecompetitive characteristics in commonHave comparable product line breadthHave similarity in price/quality rangeEmphasize similar distribution channelsUse similar product attributes to appealto similar types of buyers

    Use identical technological approachesOffer buyers similar services

    Cover same geographic areas

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    EXAMPLE: STRATEGIC GROUP MAP OF SELECTED RETAIL CHAINS

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    INTERPRETING STRATEGIC

    GROUP MAPS

    The closer strategic groups are

    on the map, the stronger the cross-group

    competitive rivalry tends to be

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    (5)WHAT STRATEGIC MOVES

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    (5) WHAT STRATEGIC MOVES

     ARE RIVALS LIKELY TO MAKE

    NEXT?

     A firm’sbest strategic movesare affected byCurrent strategies of competitorsFuture actions of competitors

    Profiling key rivals involves gathering

    competitive intelligence aboutCurrent strategies

    Most recent actionsResource strengths and weaknesses

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    (6) WHAT ARE THE KEY

    FACTORS FOR COMPETITIVE

    SUCCESS?

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    THE KEY FACTORS FOR

    COMPETITIVE SUCCESS

    KSFs are those competitive factors most affecting every industry member’s ability to compete withsuccessfully

     Key factors as request for companies to competewith in an industry

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    IDENTIFYING INDUSTRY KEY SUCCESS

    FACTORS

    On what basis do customers choosebetween competing brands of sellers?

    What resources and competitive capabilities does a

    seller need to have to be competitively successful?

    What does it take for companies (competitor) to achievea sustainable competitive advantage?

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    (7) FACTORS TO BE THE INDUSTRY

    OUTLOOK:

     A GOOD OPPORTUNITY TO PROFITABILITY

    Industry’s market size and growth potentialCompetitive forces influencing industry profitabilityThe driving forces affect the industry profitability

    Degree of risk and uncertainty in industry’s futureSeverity of potential problems facing industryFirm’s competitive position in industry vis-à-vis

    rivals

    Firm’s potential to capitalize on vulnerabilities ofweaker rivals

    Whether firm has sufficient resources to

    defend against unattractive industry factors   33

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    CORE CONCEPT: ASSESSING

    INDUSTRY ATTRACTIVENESS

    Thedegree to which anindustry

    isattractive orunattractive is not the same

    for all industry participants

    or potential entrants.

    Theopportunities an industry

    presentsdepend partly on a

    company’s ability tocapture them

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