cbre 180 grand
TRANSCRIPT
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CBRE 180 GrandCB RICHARD ELLIS
EMERGENCY MANAGEMENT PLAN
180 Grand Avenue Oakland, CA 94612
Last Update November 2008
• TABLE OF CONTENTS
INTRODuC·rION CII •••••••••••••••••• a.dll ••••••••••••••••••••••••••••••••••••••••••••••••• 11 11II 3 EMERGENCY CALL UST..... 1I •••••••••• 1I •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 4 NON-EMERGENCY INFORMATION CALL LIST ~ 4 LIFE SAFETY SYSTEM ..... a •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 5
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Description of the Life Safety System's Functions 5 Passenger Elevators 6 Elevator Malfunctions 6 Emergency Stairway Exits 6 Fire Alarm Panel 7 Public Address and Audible Alarm 7 Smoke Detectors 7 Automatic Sprinkler System 7 Hand Pull Fire Alarm 7 Strobe Alarm 7 Telephones 7 Automatic Door Response 7 Smoke Control System 8 Stand-By Fire Pumps 8 Fire Extinguishers 8 Halon & FM200 Fire Protection Systems 9 Red Window Markers 9 Earthquake Resistant Building Design 9
ORGANI~TION 1() BUILDING RESPONSIBILITY CHECKLISTS 11
Emergency Management Plan Administrator (Building Management Office) 11 Fire/Life Safety Director (Building) 11 Deputy Fire Director(s) 12
TENANT RESPONSIBILITY CHECKLISTS 13 Emergency Plan Directors (Tenant) 14 Floor Warden 14 Stairway Monitor 15 Elevator Lobby Monitor 15 Supervisory and Management Personnel of Tenant Companies 15 Searcher 15 Tenant Receptionist 15 All Employees 16
Emergency Response Teams 16
EMERGENCY PLAN 17 Fire - What to Do 17 Building Evacuation - What to Do 18 Earthquake - What to Do 19 Bomb Threat - What to Do 20
• BOMB THREAT CHECKLIST 22 Civil Disorder - What to Do 23 Explosions - What to Do 23 Hazardous Material - What to Do 24 Medical Emergency - What to Do 24 Power Outages 25
Page 1
28 • Practice Drills 25
Disabled Persons 25
Life Safety Public Address Announcements 26 TYPICAL BUILDING FLOOR PLAN EMERGENCY MANAGEMENT TEAM MEMBERS Error! Bookmark not defined. DISABLED OCCUPANT LIST (Building Editions Only) .... Error! Bookmark not defined.
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• Page 2
• SECTION I
INTRODUCTION
Your ability to cope effectively with an emergency in the 180 Grand Avenue Building will depend on how well prepared you are to respond to any particular situation. You need to know:
1. How the various Life-Safety features, which are a part of the building design, operate to protect you.
2. Who is responsible for providing direction and assistance dUring a time of emergency; 3. What to do in the event of an emergency; 4. How to report an emergency;
• This Emergency Management Plan provides the basic information concerning each of the above areas, and is intended to be used in conjunction with your own organization's individual emergency plan.
In addition, this Emergency Management Plan serves as a means of fulfilling the following responsibilities as defined in Title 19 of the California Administrative Code Pertaining to High Rise BUildings:
• Owners, operators, tenants, administrators and managers of high-rise buildings shall in cooperation with the fire authority having jurisdiction, establish procedures that shall include but not necessarily be limited to the following:
• Assignment of a responsible person as Fire Safety Director to work with the fire authority in the establishment, implementation and maintenance of the emergency pre-fire plan.
• The telephone number of the local fire department shall be conspicuously posted in a location adjacent to each telephone switchboard and in other areas as directed by the fire authority having jurisdiction.
• Emergency plan procedures shall be conspicuously posted in each office area and other locations as required by the fire authority having jurisdiction. Such procedures shall provide for the relocation or evacuation of the building occupants.
Please take time to carefully read all of the information in this booklet, and also to learn your company's emergency procedures. Your efforts may save lives and reduce property damage in the unlikely event of a future emergency.
• Page 3
• SECTION II
EMERGENCY CALL LIST
Emergency Calls Fire 911 or (510) 444-1616 Police 911 or (510) 238-3211 Ambulance 911 or (510) 444-1616 Office of the Building (24 hours) (510) 839-5248 Building Security Guard (510) 451-2758
Hospitals Alta Bates (510) 204-4444 Highland Hospital (510) 437-4800 Summit (510) 655-4000 Poison Control 1 (800) 876-4766
• When reporting an emergency:
1. State the nature of the emergency.
2. Give your name, your company name, address (180 Grand Ave.), and your suite number.
3. STAY ON THE LINE until given the OK to hang up.
Notify the· Building Management office immediately of any emergency call in order that emergency respondents may be met at the main lobby by Security.
NON-EMERGENCY INFORMATION CALL LIST
Suicide Prevention and Crisis Intervention (510) 849-2212
• Page 4
• SECTION III
LIFE SAFETY SYSTEM
180 Grand Avenue is a 15-story steel and reinforced concrete modern high-rise office building completed in September, 1981. It consists of approximately 279,000 rentable square feet. Noncombustible construction materials are used throughout the building. The bUilding is fully equipped with automatic sprinklers, a public address system, emergency lighting, a fire control panel and communication system. The bUilding is also equipped with special elevator controls that allow independent recall service for the Oakland Fire Department. Your familiarity with how the building reacts to an emergency will aid you in your own response to any situation. The following is a brief summary of these safety features. You should review them in relation to the plan for emergency response described in Section V.
DESCRIPTION OF THE LIFE SAFETY SYSTEM'S FUNCTIONS
• A. General Function
The actuation of any smoke detector, pull station or sprinkler flow switch, will automatically sound an alarm and activate strobe lights (for upgrade spaces) in the affected zone. At the same time, an alarm will sound and a visual signal will be activated at the Fire Control Center ("FCC") and the Central Monitoring Station, who will dispatch the Oakland Fire Department.
B. Specific Function of an Actuated System If any of the smoke detectors, pull stations or sprinkler flow switches are actuated, the following events will occur: 1. Speakers tones, automatic announcements and strobes in the affected zones of the
alarm are initiated. These are on the floor of incident, the floor above and two floors below.
2. All elevator lobby and other compartment smoke doors that are magnetically held open, are released for smoke containment. If your doors close with no subsequent audible or visual alarm, it is not necessary to implement your relocation plan. This would be an indication that an incident has occurred at least two floors from your current location and that heightened awareness would be prudent.
3. Electric fail-safe locks at stairway doors are released (Open). 4. Stairway pressurization fans blow outside air into the stair shaft. 5. Automatic announcements are made to the affected floors and elevators. The building
staff will make an audible announcement to other floors as soon as possible to apprise you of the building's status. If you receive an audible or visual alarm, implement your relocation plan immediately. Do not wait for building staff to make an announcement.
• Revised Nov.. 2008
Page 5
• Passenger Elevators
1. low-Rise There are three (3) elevators that serve floors 1-8.
2. High-Rise There are three (3) elevators that serve floors 1 and 8-15.
During a fire, if any elevator lobby smoke detector is activated, all six elevators will return automatically in sequence to the ground floor and remain at this level with the doors open. Elevators continue to operate normally for all other alarm conditions. The Oakland Fire Department will be given total control of elevators for fire fighting and to evacuate disabled or injured occupants. In the event that smoke prevents the light controlled door closer from working, the button located near the top of the operating control panel may be used to close the doors.
During an earthquake, the elevators will automatically go to the closest floor landing and remain at this level with the doors open. The elevator may reverse direction in order to go to the nearest floor.
During a power failure, the elevators (using power from the building's independent emergency power generator) will return automatically in sequence to the ground floor and remain at this level with doors open. One elevator in each bank will then resume service until power is restored.
Elevator Malfunctions
• In the event that an elevator stops with passengers in it, remember to remain calm. There;s no danger. The elevators are equipped with several safety interlocks. Each elevator is equipped with a telephone that is answered 24-hours per day by the building's elevator· company. An elevator mechanic is on call to restore the car to service. If you are in an elevator that does stop, remain calm and check to see that you did not inadvertently pull the stop button.
If you did not, remove the telephone from the panel on the lower left side of the door; on the low-rise elevators and the lower right side of the high rise. When the elevator company answers, tell him the address of the building - 180 Grand, Oakland and the number of the car you are in, as indicated on the inside of the telephone door. The operator will have an elevator mechanic respond to help you. Do not attempt to climb out of the car.
Emergency Stairway Exits
There are two (2) emergency exit stairways in the building. These two stairwells are located on the west and east ends of the central corridor and are referred to as Stair A and Stair B. Stair A descends from the 15th floor to the lobby. Stair B descends from the roof to the lobby. (Note: The roof should not be considered an area of refuge. Rescue from the roof is very difficult. Always descend in an emergency. Always keep to the outside of the stairwell when descending. Fire fighters use the center rail to climb with their hoses and equipment.
The stairwells are intended for emergency use only and during normal building operations are locked against re-entry onto each floor once the stairwell is entered. The stairwells are locked in this manner for your protection and are not for passage from floor to floor or exiting. We ask that you refrain from opening stairwell doors, except in emergencies, as this affects the balance of the air control system and creates serious problems from the standpoint of security and fire protection. In the event of a fire alarm,
• all stairwell doors automatically unlock. The stairwells that offer direct access to the street level are designed to withstand a fire for two hours and are the safest mode of evacuation.
Revised Nov, 2008
Page 6
Elevator lobby doors leading into the occupied areas on Floors Sand 6 are locked at all times. In• the event of an emergency, and you are in an elevator lobby on S or 6, break the glass of the Blue Button Cover and press the button to gain access to Stair A. The door will unlock.
Fire Alarm Panel
The fire alarm panel contains a display of alarm stations supervising the status of the fire alarm devices. The panel is also monitored by a remotely located Central Station Monitoring Company seven days a week, 24 hours per day. The Central Station summons the Fire Department upon a fire alarm and contacts the bUilding if a supervisory (or system trouble) alarm occurs.
Public Address and Audible Alann
When sprinkler flow switches or smoke detectors are activated, an audible alarm is activated on the fire floor, the floor above and two floors below. The fire alarm has an override feature that allows voice communication from the lobby Fire Control Center, FCC Room, to any floor or group of floors. Specific instructions to the building's occupants will be given over the public address system. You will here a "bing bong" tone prior to announcements.
Smoke Detectors
When activated by products of combustion, the audible alarm activates on the fire floor, the floor above and two floors below. A visual/audible signal is registered at the fire control panel. The fire control panel is also centrally monitored to summon the Fire Department in the event of detected
• smoke or sprinkler flow.
Automatic Sprinkler System
The building has sprinklers throughout with heat-activated sprinkler heads. There is an automatic monitoring of water flow within the entire system, and activation of the sprinkler system will automatically activate the fire alarm for the affected floor(s) which would be the fire floor, the floor above and the floor below.
Hand Pull Fire Alarm
A hand Pull Fire Alarm is located at the lobby security station. Additional stations are located next to the two stair entrances on the Sth"6th i hfloors. Pull down to activate an alarm.
Strobe Alanns
Strobe Alarm notification devices are located on various Floors These devices will provide a visual indication in the event a fire alarm occurs on that floor, one floor above or two below. As spaces are improved, strobes will be added.
Telephones
Fire telephones are located at every fourth level in each of the stairwells. These phones provide
• two-way communication with the Fire Command Center only. Phone plug-ins are installed at each level in both stairwells and in all elevator lobbies. This permits two-way communication by Fire Fighters with the Fire Command Center using special phones.
Revised Nov 2008
Page 7
• Automatic Door Response
Elevator lobby doors, doors protecting glass suite entry doors on all floors and stairwell doors, on all floors, react when a fire alarm is activated:
1. Elevator lobby and glass protection doors will automatically close in order to control smoke in the elevator core, and/or may be required for fire fighting use and evacuation of disabled or injured occupants.
2. Stairwell doors will automatically unlock, providing emergency access at all floor levels. In Stairwell B only, the door to the roof will also automatically unlock Remember, the roof is not an area of refuge. Always descend in an emergency). In Stairwell A, there is no roof access, unless a ladder is dropped from above by an Emergency Team Member.
Smoke Control System
• The HVAC (Heating, Ventilation and Air Conditioning) system can be controlled from the Fire Command Center as a tool for fire fighting and smoke control. Outside air will be supplied automatically to the stairwells as a means of keeping the stairwells smoke-free, and the system will automatically utilize 100% outside air to prevent the circulation of smoke in the building. In the event smoke enters the system from outside the building, the system will automatically shut down.
Stand-By Fire Pumps
The building maintains an auxiliary 15,OOO-gallon water reservoir tank and is equipped with two standby fire pumps; one pump is driven by electricity and the other is driven by diesel power. The water reservoir tank is used in the event of the loss of use of the city main water supply.
Fire Extinguishers
Fire extinguishers are located in all tenant spaces. These essential emergency-response devices are provided and maintained by building management for instant use. Fire extinguishers are designed to cope with fires in their early stages and are necessary in conjunction with the automatic sprinkler system. Three approved types of extinguishers are described below. Each is effective on certain specific and limited types of fire. Most tenant spaces at 180 Grand Avenue are equipped with ABC type fire extinguishers. This extinguisher is effective on all types of fires expected in an office building. While the method of operation of each type of extinguisher is usually apparent in the design of the device and is indicated prominently on each extinguisher, it is important to provide your company personnel with instruction and training. This will instill the confidence of familiarity and expertise necessary to avoid panic in a fire situation. The following classification plan has been established to identify the application of each type of fire extinguisher on the three general classes of fire:
• 1. Class "A" Fires
Are defined as fires of ordinary combustible materials where the quenching and cooling effect of water is of first importance, Le., rubbish, paper, etc.
Class "A" Extinguisher
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• Are those that present the greatest cooling effect. This type of extinguisher is primarily designed for fires of ordinary combustibles. They are generally the hose stream, pump tank and 2 gallon water type extinguisher. Dry chemical extinguishers are also effective on class "A" fires.
2. Class "B" Fires Are fires of flammable liquids, greases, etc., where a blanketing (smothering) effect is necessary to extinguish the fire.
Class "B" Extinguisher Are those that provide essential smothering effect denying the oxygen in the air to the burning fuel. This type of extinguisher is designed for use on fires of flammable liquids, grease, etc. The following types of Class "B" extinguishers are in general use; carbon dioxide and dry chemical.
3. Class "C" Fires Are fires in electrical equipment where the use of a non-conducting extinguishing agent is of first importance.
Class "C" Extinguishers:
Are those which utilize a non-conducting medium as an extinguishing agent. Extinguishers utilizing carbon dioxide and dry chemical powder are classified in this group.
• It is important to use the right type of extinguisher and to place at each location, the type most suitable to combat the class of fire most likely to occur at that location. The wrong extinguisher may not only fail to extinguish a fire but may cause great personal hazard from electrical shock, poisonous fumes or the spreading of a fire. Water extinguishers should never be used on flammable liquids or electrical fires.
ABC, Multi-purpose dry chemical fire extinguishers, are located in each tenant suite and equipment rooms on each floor. They are lightweight and easy to handle. It is important to be familiar with fire extinguisher locations and the instructions printed on each extinguisher. The Building's Engineering Staff will inspect all fire extinguishers on a periodic basis. Building Management coordinates recertification as required by law.
Halon & FM200 Fire Protection Systems
Your company may have a computer operations room that is protected by a Halon or FM200 fire suppression system. In the event that the Halon is released, you must leave the space immediately. Because it displaces oxygen, greater than brief exposure to Halon could be fatal. Refer to your company emergency instructions concerning this system.
Red Window Markers
Red, reflective, markers are placed on specially constructed windows to indicate potential breakout windows for firemen.
• Earthquake Resistant BUilding Design
The 180 Grand Avenue Building has been designed as an earthquake resistant structure to withstand the maximum credible earthquake in this area.
Page 9
• SECTION IV
ORGANIZATION
The following is a summary of organization of the Emergency Management Team at 180 Grand Ave. with a brief description of the responsibility of each of the team members. The responsibility for assignment of team members is also defined below. The team is made up of:
1. Employees of the Building Owner's property management company; 2. Tenants and employees of tenants; and 3. Local governmental and private emergency response agencies.
A list of the names, telephone numbers and assignments of each of the team members is included in Appendix A. The responsibility for the assignment of team members is as follows:
CB Richard Ellis, as the building owner's property management company, will appoint the 1. Emergency Management Plan Administrator 2. Fire/Life Safety Director 3. Deputy Fire Safety Director(s)
• Tenants in the building will appoint the
1. Emergency Plan Director(s) 2. Floor Wardens (1 for each tenant or 2 per full floor tenant) 3. Stairway Monitors (4) 5. Elevator Lobby Monitors (2) 6. Searchers
Emergency Response Team: 1. Fire Department 2. Police Department 3. Other agencies, private and public
A BRIEF DESCRIPTION OF THE ROLES & RESPONSIBILITIES FOR EACH OF THE TEAM MEMBERS FOLLOWS:
• * REVISED OCT, 2006
Page 10
• BUILDING RESPONSIBILITY CHECKLISTS
Emergency Management Plan Administrator (Building Management Office)
o Set policies for establishing Emergency Management Plans (EMP) and provides authority for implementation.
o Coordinate the development of the EMP with appropriate agencies and tenants.
o Assure that the EMP meets the requirements of local and state Life Safety Codes.
o Appoint Life Safety Director (Building) and coordinates appointment of emergency management team members.
o Periodically review the EMP with local emergency authorities and amend as required.
o Coordinate distribution of the EMP to tenants.
o Assist in implementation and/or in integration of EMP with tenants' individual emergency plans.
o Initiate periodic emergency drills and other life safety education programs for building tenants.
• Fire/Life Safety Director (Building)
o Receive and act upon reports of all emergency situations.
• Notify or confirm notification of Fire, Police, Emergency Medical Services.
• Coordinate implementation of all plans.
• Make action decisions.
• Communicate information to Emergency Response Team, Emergency Plan Directors, Floor Wardens, Building Management and others as necessary.
o Maintain current record of Floor Wardens/Alternates and disabled persons as supplied by tenant companies.
o Ensure that all team members are knowledgeable in fire and other emergency safety procedures.
o Ensure maintenance of all emergency equipment, including but not limited to: • fire extinguishers • emergency generators
• • lighting systems • smoke detectors • ventilation control • alarm systems
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• o Maintain battery-powered f1ashlightsllanterns for use during power failure and coordinates checks with Floor Wardens and Searchers for persons who may have been caught in dark spaces such as storerooms and restrooms.
o Provide the fire department with keys to locked rooms, closets, secured areas, emergency devices and equipment; is prepared to aid Fire Center Commander in using HVAC and other building equipment.
o Maintain an up-to-date set of floor plan layouts as supplied by tenants of all floors and makes these available to the fire department as needed.
o Contact fire department periodically for review and approval of the EMP.
o Coordinate with fire department when holding drills to test the EMP.
o Post emergency evacuation route diagrams for evacuation of the building.
o Train deputies to perform duties in his/her absence.
Deputy Fire Director(s) (Deputies include assistant engineer and security guards)
o Assume the duties of the Fire/Life Safety Director in his/her absence.
• 0 Take orders from Fire Command Center Commander and Fire Safety Director.
o Know procedures in all emergencies.
• Page 12
• TENANT RESPONSIBILITY CHECKLISTS
Tenants will be fully responsible for the education and training of their personnel for emergency situations as outlined under Title 19 of the California Administrative Code. Contact the Office of the Building if an organized training session utilizing the aid of the Management Office is desired.
Each tenant should assign a Floor Warden and a Deputy Warden for their space. This person will act as your liaison in all emergency procedures. If a tenant is occupying more than one floor, one floor warden and one deputy warden should be assigned per floor. If there is more than one tenant per floor, then the floor wardens from each tenant should coordinate their emergency procedures with each other. Once the floor warden and deputy warden are chosen, their names are to be given to the building management office and updated on a continuous basis.
The internal authority of the Floor Warden and Deputy Warden will be left to the decision of each tenant.
It is the responsibility of each tenant to address the following hazards should they exist and to take measures to correct them:
• • Large quantities of accumulated discarded files or other paper trash in offices or storage
areas. Special attention should be paid to housekeeping in departments that produce a quantity of trash such as duplicating machine areas, mailroom, etc.
• Materials or supplies stored in halls, exits, doorways, or in emergency evacuation paths. Exits must be kept clear at all times.
• Defective appliance cords or overloaded electrical outlets. The use of extension cords should be discouraged.
• Space heaters are not allowed under normal circumstances. If extenuating conditions appear to prevail, the building manager will determine if such use is warranted and whether the desired circuit can handle such loads. Temperature problems should be reported to each tenant supervisor so that building management can adjust or repair the appropriate equipment which should normally preclude the necessity for space heaters.
• When furnishing an office, consideration should be given to the potential fire hazard of materials used in large quantities -- Le., overstuffed chairs, settees, couches -- any item that could become easily combustible. It is recommended that these types of items be treated with a fire retardant
• Materials or devices blocking fire sprinklers (within 18 inches) or hanging from fire sprinklers.
• Large quantities of flammable solvents, duplicating fluids, etc. Limit supplies and store in a safe, cool location, tightly capped.
• • Holiday decorations such as wreaths and Christmas trees shall be treated with fire retardant and bear the State Marshal's tag. Exceptions shall not be allowed.
• Tenants shall be responsible for the expedient removal and discarding of the, abovementioned decorations.
Page 13
• Emergency Plan Directors (Tenant)
o Set policy for tenant company procedures in accordance with tenant company requirements and provide authority for implementation.
o Appoint Floor Wardens and their emergency team members from tenant company as appropriate. Supply names and telephone numbers of Floor Wardens to EMP Administrator.
o Work with EMP Administrator (Building) to assure compatibility of tenant emergency plan procedures with the EMP.
o Determine "area of refuge" and coordinate the location with the EMP Administrator.
Floor Warden o Responsible for the preparation and training of all personnel on assigned floors to ensure
proper functioning during an emergency.
o Post emergency evacuation route diagrams for evacuation of tenant premises. Inform all employees of emergency evacuation route.
o Be completely familiar with the floor arrangement, the number of floor occupants and the location of exits.
• 0 Familiarizes all employees on floor with emergency procedures.
o Identify disabled employees and provide list of such employees' names, telephone numbers and locations to the Life Safety Director. Assign responsibilities and provide a plan for safe conduct of such employees in emergencies.
o Identify personnel trained to render first aid and CPR. See that Red Cross certificates are current and arrange for retraining as necessary.
o Assure that adequate first aid supplies are provided and make location of supplies known.
o Know location of fire extinguishers and how to use them
During an emergency, in addition to the above:
o Be readily identifiable by a wearing a white hard hat.
o Divide the floor population into groups and formulate the traffic patterns to be followed for relocation or evacuation using nearest emergency stair exits.
o Assure that all persons on the floor are notified of the emergency and that all are relocated, if necessary, to a safe area. A search must be conducted of all lavatories, offices, conference rooms, storage rooms, etc., to assure that all persons (including disabled employees and clientele) are out. Appoint and coordinate search persons to perform this task.
• o Direct Stairway Monitors to supervise orderly movement of employees out of the Building or to close off exits not to be used, such as elevators (Elevator Lobby Monitors).
o Appoint and prepare alternates to assist Floor Warden or substitute in Floor Warden's absence.
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• Stairway Monitor
o Direct evacuating personnel into stairwells and assure appropriate traffic flow.
o Provide information to evacuating personnel concerning evacuation paths and location of refuge area.
o Maintain an atmosphere of calm.
o Be prepared to provide information to Floor Warden concerning problems.
o Advise employees wearing high-heeled shoes to consider removing shoes to prevent stumbling or falling.
Elevator Lobby Monitor
o Inform personnel that elevators will not respond.
o Direct personnel to nearest stairway.
• 0 Maintain calm.
S.rvisorv and Management Personnel of Tenant Companies
o Responsible for the orderly conduct and of providing direction to employees in an emergency.
o Responsible for executing the direction of Floor Wardens.
Searcher o Check for personnel, to assure that the order to evacuate is known and carried out in all
• Restroom; • closets, offices, • hallways, • storage areas and • lunch rooms
o Maintain calm.
o Request assistance where needed.
Tenant Receptionist
• o Assure that telephone number of local fire department and other emergency call telephone
numbers are conspicuously posted in a location adjacent to the telephone.
o Be familiar with procedures for placing an emergency call.
Page 15
• o Maintain bomb threat checklist accessible in work area and remain informed on how to handle a telephone bomb threat.
All Employees
o Notify the Floor Warden and immediate supervisor of any potentially dangerous emergency situation of which the employee has knowledge.
o Become thoroughly familiar with emergency procedures, exit routes and evacuation refuge areas.
EMERGENCY RESPONSE TEAMS (Fire, Police, etc.)
o Respond to requests for emergency assistance and, upon arrival, take command of emergency situations.
o Direct activities of Life Safety Director, Floor Wardens and other team members.
o . Take control of Fire Command Center when appropriate.
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• Page 16
• SECTION V
EMERGENCY PLAN
FIRE - WHAT TO DO
Discovering Party
D Notify Floor Warden that there is a fire and give location (what floor and where on floor). The Floor Warden will call the fire department and the Building Management Office. If the Floor Warden does not answer promptly, call the fire department directly: • Dial 911 • State the emergency • Give your address (180 Grand Avenue, Oakland) and the location of the fire (floor
and suite number, and specify where in that area). • Hold on the line until given the OK to hang up. • Notify the Office of the Building (839-5248) and provide same information as given
to the fire department. D Clear employees from the immediate area. D If the fire is small and contained (such as in a wastepaper basket), and if practical and safe,
• find nearest fire extinguisher and extinguish fire.
D Close all doors leading to fire area to isolate area and prevent the spread of fire. D Follow instructions for all personnel (below).
Floor Warden
D Upon the sound of a fire alarm on your floor, receipt of orders over communication system or upon observation of fire on floor, notify and supervise evacuation of all employees on the floor of the emergency.
D Floor Wardens shall wear a white hard hat during the event to identify the person to employees, tenants and emergency responders.
D Instruct the Stairway Monitors, Elevator Lobby Monitors and Searchers to assume their respective duties. Floor Warden and Monitors shall put on identification tags, arm bands and/or vests.
D With sound of alarm on your floor, order evacuation of employees from building. o With sound of alarm not on your floor, but on another floor, listen for instructions over the
building voice communications system and coordinate execution of instructions. D If floor is to be evacuated, assure that disabled employees with special needs are assisted. o Be prepared to inform fire fighters of conditions on floor, and carry out instructions of fire
fighters. o After all employees have left, assure evacuation of all Monitors and Searchers. o Report to the Fire Life Safety Director the status of your floor. Inform him of any disabled
persons requiring assistance.
• All Personnel
o DO NOT panic - remain calm and listen to instructions. o DO NOT open hot doors. Before opening any door, touch it near the top to determine if it is
hot. D DO NOT break windows - oxygen feeds fires.
Page 17
• o Evacuate floor when the fire alarm sounds on your floor, or when instructed to do so by the building voice communications system or your Floor Warden.
o Do not use elevators. o Keep to right in stairway, grasp handrail, walk, keep silent and follow Floor Warden/Monitor
instructions. o DO NOT assist fire fighting personnel unless asked to do so. o DO NOT leave refuge area or return to the building until so instructed by the building voice
communications system or fire department personnel. o If only a small fire, put out by using the nearest fire extinguisher. o DO NOT RISK EMPLOYEE SAFETY WITH FUTILE ATTEMPTS TO PUT OUT THE FIRE. o DO NOT attempt to salvage items, as this could cause a delay resulting in injury to yourself
and others. o DO NOT BE A SPECTATOR - Head away from problem area to designated safe refuge area.
All Supervisors
• Take a headcount of your work group and report to your Floor Warden.
• BUILDING EVACUATION - WHAT TO DO
The following procedures are to be followed immediately whenever the fire alarm sounds on your floor, or whenever you have been instructed to evacuate the building by instructions given over the building voice communication system or by your Floor Warden.
o WALK directly to the exit designated for the area you are in at the time evacuation instructions are given.
o DO NOT collect personal belongings before exiting. The Floor Warden needs your full and immediate attention. You will be advised when it is safe to return to the building to collect purses, packages, etc.
o WALK - DO NOT RUN! Do not use elevators (unless otherwise directed to do so by the fire department).
o Proceed down the stairway as quickly as possible, but in an orderly manner. DO NOT PUSH OR SHOVE past others on the stairway.
o People in wheelchairs or using crutches should be escorted by a monitor to the nearest stairwell and wait for emergency response personnel. Wheelchairs or crutches should NOT be taken into the stairwell. Never leave person alone.
o DO NOT TALK during the exiting period in order to allow Floor Warden to issue and receive instructions.
o Comply with Floor Warden's instructions completely. o Upon reaching the street level, clear the exit way IMMEDIATELY. Move to an area at least
• 300 feet from the building.
o If relocation is necessary, stay in the vicinity designated by the Floor Warden; you will be told by BUilding Management or local authorities when it is safe to return to the building.
Page 18
• EARTHQUAKE - WHAT TO DO
All Personnel
• Please familiarize yourself with the earthquake procedures included in the front of your telephone book.
If You Are Inside - Stay Inside:
o Take cover under a desk, a strong table, or sit or stand against an inside wall, covering head and face with arms.
o Stay inside the building and remain on the floor you are on. o Stay away from windows, glass, bookcases, file cabinets and any objects that may fall. Stay
away from outside doors. o DO NOT USE ELEVATORS. o DO NOT USE TELEPHONES. Outside lines will become overloaded and prevent necessary
emergency communication. Hang the phone back on hook if it has fallen off. o If the earthquake should be followed by fire, then follow procedures which are indicated in the
Fire - What to Do section.
• o Do not attempt to leave the bUilding during a severe earthquake because of the hazards of
downed power lines, falling debris from the building, etc. Be prepared for aftershocks. Do not congregate outside the bUilding because of the continued hazard of falling building materials with aftershocks.
o Tune to the local Emergency Alert System (EAS) radio station on the radio. 530 a.m. is Oakland's local emergency notification station). Other EAS stations in the San Francisco Bay Area are KNBR 680 kc KeBS 740 kc; KGO 810 kc (
If You Are Outside - Stay Outside:
o Move away from building and utility wires. o Watch for and protect yourself from glass, falling bUilding fascia, electrical wires, poles or
other debris. o Do not enter the bUilding until deemed safe to do so.
• Page 19
• BOMB THREAT - WHAT TO DO
Discovering Party
D If you receive a bomb threat use the checklist provided at the back of this section (page 20), if
available, or ask:
• When will the bomb explode?
• Where is the bomb right now?
• What does it look like?
• What kind of bomb is it?
• What will cause it to explode?
• Why did you place the bomb?
• What is your name?
• What is your address?
• D Notify emergency Floor Warden and your supervisor of the threat.
D See following page for checklist on additional information needed.
Floor Warden o Notify Building Man~gement of the threat.
Local Supervisor o Check with employees to see if any suspicious people have been in the immediate area
during the day.
Fire Safety Director
o In conjunction with the police, direct a search of the building space. D DO NOT use portable radios for communication. Radio transmission could detonate a
bomb. D If a suspicious object is located or if a partial or total evacuation is deemed necessary, notify
the appropriate Floor Warden.
Floor Warden.
• Upon receipt of orders from the Fire Safety Director or the building voice communications system,
• o Order all personnel to evacuate the floor using assigned stairways. Be sure to check restrooms, conference rooms and training rooms.
o Make arrangements for evacuation of disabled individuals.
Page 20
BOMB THREAT - WHAT TO DO• Discovering Party
D If you receive a bomb threat use the checklist provided at the back of this section (page 20),
if available, or ask:
• When will the bomb explode?
• Where is the bomb right now?
• What does it look like?
• What kind of bomb is it?
• What will cause it to explode?
• Why did you place the bomb?
• What is your name?
• What is your address?
• o Notify emergency Floor Warden and your supervisor of the threat.
D See following page for checklist on additional information needed.
Floor Warden D Notify Bui/ding Management of the threat.
Local Supervisor o Check with employees to see if any suspicious people have been in the immediate area
during the day.
Fire Safety Director
D In conjunction with the police, direct a search of the building space. D DO NOT use portable radios for communication. Radio transmission could detonate a
bomb. o If a suspicious object is located or if a partial or total evacuation is deemed necessary,
notify the appropriate Floor Warden.
Floor Warden
• Upon receipt of orders from the Fire Safety Director or the building voice communications system,
• o Order all personnel to evacuate the floor using assigned stairways. Be sure to check restrooms, conference rooms and training rooms.
D Make arrangements for evacuation of disabled individuals. D Report Status to Fire Safety Director
Rellised Nov 2008
Page 21
• BOMB THREAT CHECKLIST
Report call immediately to Office of the Building (839-5248). Fill this form out completely after bomb threat. Name: Date: Position: Phone Number: Company Suite No.:
_ _
_
Questions to ask:
Exact Wording of Threat?
1. When will the bomb explode? _ 2. Where is the bomb right now? _ 3. What does it look like? _ 4. What kind of bomb is it? _ 5. What will cause it to explode? _ 6. Did you place the bomb? _ 7. Why? _ 8. What is your name? _
• 9. What is your address? _
Sex of Caller: M or F Age: Race.:....: Length of Call: _
Did the caller appear familiar with 180 Grand in his/her description of the bomb location? Yes No _
Caller's Voice Calm __ Laughing _ Accent. _ Angry _ Crying _ Familiar ---- Excited _ Normal _ Raspy _ Slow _ Distinct _ Clearing _ Throat, _ Rapid _ Siurred, _ Crackling _ Voice---- Soft. _ Stutter _ Disguised _ Loud, __ Lisp _
Background Sounds
Street Noises: House Noises: Dishes: _ Factory/Machinery: Motor: Long Distance: _ Voices: Office: Animal Noises: _ PA System: Music: Static: Clear: Other: _
Threat Language:
• Well Spoken: Foul Language: Incoherent _ Educated: _ Irrational: Taped: Message Read By Caller: _
Remarks: _
Page 22
• CIVIL DISORDER - WHAT TO DO
Civil disorder is a breach of the peace or public order which could result in a riot or mob action directed against a company or building. One of the chief objectives of a mob is to disrupt the daily work routine.
All Personnel
o Remain in your respective work areas, continuing to perform your duties until otherwise instructed.
o No employees will be permitted to leave the building until the Life Safety Director has determined that it is safe to do so.
o If participants enter your suites: • Be courteous and do not provoke an incident. • Notify the Office of the Building. • Avoid unnecessary inquiry that will tie up communications systems. • REMAIN CALM. • Do not become a spectator. Leave or avoid the area to prevent injury or possible
arrest. o Lock all doors and close all window coverings. Make sure your keys and personal effects are
readily available in the event of a fire. o Avoid all window areas.
• o Do not argue or enter into debate with a participant.
Fire Safety Director o Consult with police to coordinate necessary action for protection of the building and personnel. o Inform Floor Wardens of the emergency situation. o Post security guards at the doors. Lock all doors leading into the building. o Carefully screen all persons entering and leaving the building. o Keep employees within the bUilding.
EXPLOSIONS - WHAT TO DO
Failing aircraft, chemical accidents, leaking gas or faulty boilers could all be the cause of lifeendangering explosions on or near the premises.
If there is the threat of an explosion, the Fire Safety Director will activate plans to assure your safety, but if time does not allow this:
o Follow instructions to take cover under sturdy furniture or leave the building. o Stay away from windows and glass.
In case of explosion in the building:
o Follow instructions to leave the building. o Move crosswind, NEVER up or downwind to avoid toxic fumes.
• o Do not take time to gather personal belongings. o Help administer first aid if necessary. o Call fire department. o Do not go back into the building until approved by fire department.
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• HAZARDOUS MATERIAl- WHAT TO DO
If your company regularly uses hazardous materials, inform all employees of the danger and post instructions for decontamination. Include telephone numbers of agencies prepared to deal with the neutralization and disposal of these materials. Contact the local fire department for their counsel, and inform them of the location of the hazardous materials. You must also inform the Office of the Building so that the location, type of material and quantity can be noted in the Emergency Response Plan maps for reference by emergency responders.
If contamination occurs,
D Remove clothing and shoes from exposed individual - store clothing in plastic or metal containers for proper disposal.
D If chemical can be activated by water DO NOT use water - follow special decontamination procedures.
D If chemical cannot be activated by water, wash entire body thoroughly and flush eyes well if exposed.
D Contact emergency personnel. D Seek medical care immediately.
SHElTER-IN-PLACE GUIDELINES
If you are told to Shelter-in-Place.
• D Close all windows. D Turn off all fans, heating and air conditioning systems. D Go to an above ground room with the fewest windows and doors. D Wet some towels and jam them in the crack under the doors, 'if fumes are coming in. Tape
around doors, windows, exhaust fans or vents. Use plastic garbage bags to cover outlets and heat registers.
D If you are told there is danger of explosion, close the window shades, blinds and curtains. To avoid injury, stay away from the windows.
D Stay in the room and listen to your radio/Security or Building management until you are told all is safe or you are told to evacuate.
MErnCALEMERGENCY-WHATTODO
If it becomes necessary to use an ambulance and emergency medical facilities, the following procedures should be followed:
D Immediately contact the receptionist or manager with the name of the injured or ill person, the location of the person (indicating floor and suite number), and the nature of the illness or injury.
D The receptionist or manager shall call the ambulance service - dial 91 1. D The receptionist or manager shall notify the Office of the Building so that the Fire Safety
Director or Security Guard can meet Emergency Personnel and make the elevator available for emergency use.
D The ambulance service will take the ill or injured person to the closest emergency hospital, if
• the preference is not indicated by the patient.
D Contact employee's emergency contact person. D Complete necessary illness or accident report.
See the Survival Guide section in the front of your telephone book for emergency first aid procedures.
Page 24
• POWER OUTAGES
180 Grand Avenue is equipped with a standby generator which will power life safety and other vital building systems during a power outage. These systems include all alarm and life-safety systems, limited emergency lighting on each floor and one elevator in each elevator bank. During a power outage, all elevators are automatically lowered to the lowest floor where the doors will remain open. If an outage is of short duration, it should cause little concern. If it is of longer duration, you may desire to leave the building. If so, you may utilize one of the available elevators or the stairwells. The building staff will apprise you with updates and status reports. The domestic booster pump system also is served by the building's standby generator which will allow tenants to continue the use of the restroom facilities.
PRACTICE DRILLS
Fire drills are conducted on an annual basis or more frequently if deemed necessary. Floor wardens are to be notified of specific scheduled dates and are given the responsibility of encouraging full participation. In order to have an effective Floor Warden life/safety system, it is necessary that comprehensive training be given to everyone in the building. Drills should never be taken lightly, as they instill a feeling of understanding, calmness and preparedness in the minds of all occupants. We strive to keep our tenants fully informed and practiced in the response to emergency situations. You can be sure that you have a strong and knowledgeable building staff at 180 Grand Avenue.
• IMPAIRED PERSONS
o During an emergency and especially if an evacuation is ordered, some persons may need specialized assistance. This includes people with hearing difficulty, impaired vision, arthritis, those in wheelchairs and walkers, advanced pregnancy, etc.
o Advise your Floor Warden if you have a disabled and would require assistance during an evacuation, especially in a stairway.
o Be certain Floor Warden advises the Fire Safety Director of any employee with special needs, and the name of the person assigned to give assistance.:.
o When an evacuation is ordered those people needing assistance should make their way to a Stairway Monitor at an emergency stairwell and await emergency evacuation personnel for assistance in evacuation. Emergency telephones in the stairwells -may be used to contact the building staff if assistance is required.
o Evacuation chairs are available for this use. The building currently has one (1) chair located in the Fire Control Center. Only those individuals trained in the proper use of Evacuation chair should use said chair.
The building encourages tenants to supply one emergency safety chair for each of their disabled workers. These chairs should be kept in close proximity to their workstation.
• Page 25
Section VI• LIFE SAFETY PUBLIC ADDRESS ANNOUNCEMENTS
1. IN CASE OF FIRE ALARM ON THE FIRE FLOOR (Would be heard prior to arrival of Oakland Fire Department)
"Attention! Attention! An emergency has been reported on this floor. Please go to the nearest fire exit and leave the bUilding. Do not use the elevators. Repeat! Do not use the elevators.
2. IN CASE OF FIRE FLOOR ABOVE AND TWO BELOW: (to non-alarm floors, before emergency responders arrive)
"Attention! Attention! An emergency has been reported on an adjacent floor. Please go to the nearest fire exit and leave the bUilding. Do not use the elevators. Repeat! Do not use the elevators.
3. IN CASE OF FIRE, IF EVENT TRIGGERS ELEVATOR RECALL:
"Attention! Attention! An emergency has been reported in the building. The elevator you are in has been recalled to a lower level. When you arrive, please go to the nearest fire exit and leave the building.
• 4. IN CASE OF FIRE (Would be heard after announcements #1 & 2 have been made and the Oakland Fire Department is present)
"Attention, Attention please! There has been a fire alarm within the building and emergency crews are present. Please remain on your floor until further advised." (To be repeated)
5. IN CASE OF FIRE (Would be heard when the Oakland Fire Department has cleared floor of incidence for re-occupation)
"Attention, Attention please! The Oakland Fire Department and building management have determined that it is now safe for those of you evacuated to return to your floors. Take the elevators to your floor and stay out of the stairwells." (To be repeated)
6. IN CASE OF FALSE ALARM
"Attention, Attention please! There has been a false alarm on the floor. The building staff has responded and there is no problem. For those floors that have evacuated, you may now return to your floors by using the elevators. Please stay out of the stairwells." (To be repeated)
7. IN CASE OF A FIRE DRILL: Notification to the floors participating in the fire drill would be as follows:
• "Attention, Attention please! This is a fire drill. Proceed to the nearest stairwell and follow your floor warden's instructions by using the emergency stairwells closest to you." (To be repeated)
Page 26
• 8. IN CASE OF A BOMB THREAT: Upon authorization from the Oakland Fire Department
"Attention, Attention please! Proceed to the nearest emergency exit and leave the building until further advised.
9. IN CASE OF ELEVATOR SHUT DOWN: Notification building-wide would be as follows:
"Attention, Attention please! Elevator service has been temporarily disrupted. For emergency exiting, use the emergency stairwells. You will be advised when service is restored." (To be repeated) (Revised 7126199, JE)
10. IN CASE OF AN EARTHQUAKE: A building-wide all call announcement would be as follows:
"The building staff is performing an inspection of stairwells and elevators and will be reporting their finding shortly. Please stay out of stairwells and elevator lobbies until further notice." (To be repeated)
11. IN CASE OF A FIRE LIFE SAFETY TEST: Notification to all affected areas would be as follows:
• "Attention, Attention please! Tests will be conducted on the Fire Life Safety equipment during the next few hours. We will notify you when the tests are completed. In the event of a real emergency, call 911. Thank you for your cooperation." (To be repeated)
• REVISED Oct 2006
Page 27