cayan unified commerce - oracle · cayan checkout: a secure, feature-rich and customizable shopping...

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Cayan Card Vault Secure Card Storage, Recurring Billing & Account Updater In-Store In-Aisle or Pay at the Table Online Mobile Browser Mobile App Phone Orders * IDC FutureScape: Worldwide Retail 2015 Predictions — It's All About Participation Now There has never been a more exciting or challenging time in retail. The line between in-store and online channels is blurring, as customers no longer distinguish between the two, instead seeing it as one unified shopping experience. They research products on their laptop, go to the store to try them out, compare prices on their mobile phone and maybe order in store and have it delivered. Shopper expectations are increasing every day – a good shopping experience is now defined by seamless and friction-free movement between the online, mobile and in-store world. And why is this so important? Because customers who shop across channels are more valuable – 30% more valuable.* What if you had a single solution that seamlessly engaged shoppers across channels and between locations – one that didn’t require costly upgrades, new banking or acquiring relationships or infrastructure commitments? One that helped you exceed customer expectations to deliver improved revenue, margin and brand value? 800 498 0823 CAYAN.COM/PARTNERS Payment Types Mobile, EMV, Gift, Loyalty & ACH Unified Commerce Solution Suite API Integration Can be integrated with retailers’ ERP, Order Management, Mobile apps, CRM systems and more Reporting Provides customized controls and integrated reporting The Unified Commerce solution suite supports customer transactions throughout the shopping journey across all sales channels. EMV Processing Acquirer agnostic and provides a choice of EMV processors UNIFIED COMMERCE SOLUTION™ SUITE

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Page 1: Cayan Unified Commerce - Oracle · Cayan Checkout: A secure, feature-rich and customizable shopping cart plug-in that integrates with a merchant’s existing website or mobile app

Cayan Card Vault

Secure Card Storage, Recurring Billing & Account Updater

In-Store

In-Aisle or Pay at the Table

Online Mobile BrowserMobile App

Phone Orders

* IDC FutureScape: Worldwide Retail 2015 Predictions — It's All About Participation Now

There has never been a more exciting or challenging time in retail. The line between in-store and online channels is blurring, as customers no longer distinguish between the two, instead seeing it as one unified shopping experience. They research products on their laptop, go to the store to try them out, compare prices on their mobile phone and maybe order in store and have it delivered.

Shopper expectations are increasing every day – a good shopping experience is now defined by seamless and friction-free movement between the online, mobile and in-store world. And why is this so important? Because customers who shop across channels are more valuable – 30% more valuable.*

What if you had a single solution that seamlessly engaged shoppers across channels and between locations – one that didn’t require costly upgrades, new banking or acquiring relationships or infrastructure commitments? One that helped you exceed customer expectations to deliver improved revenue, margin and brand value?

800 498 0823 CAYAN.COM/PARTNERS

Payment Types

Mobile, EMV, Gift, Loyalty & ACH

Unified Commerce Solution Suite

API Integration

Can be integrated with retailers’ ERP, Order Management, Mobile

apps, CRM systems and more

Reporting

Provides customized controls and integrated

reporting

The Unified Commerce solution suite supports customer transactions throughout the shopping journey across all sales channels.

EMV Processing

Acquirer agnostic and provides a choice of EMV

processors

UNIFIED COMMERCE SOLUTION™ SUITE

Page 2: Cayan Unified Commerce - Oracle · Cayan Checkout: A secure, feature-rich and customizable shopping cart plug-in that integrates with a merchant’s existing website or mobile app

800 498 0823 CAYAN.COM/PARTNERS

Here are just a few examples of the customer experiences possible with Cayan Unified Commerce:

Genius countertop: A cloud-based payments solution that provides a world-class, in-store checkout experience for businesses of all sizes

Genius Handheld: A wireless Genius device which enables line-busting, in-aisle checkout and pay-at-the-table

Cayan Checkout: A secure, feature-rich and customizable shopping cart plug-in that integrates with a merchant’s existing website or mobile app

Encrypted keypads: For manually keyed transactions in a call center or back office environment, card data is encrypted within the keypad and flows through any POS, ERP or CRM system

Cayan Card Vault: Retailers can store card numbers securely, taking them completely out of scope for PA-DSS while still giving them the ability to store and manage payment credentials securely.

• Card-on-file purchases: Allow consumers to store credit cards securely in their online profile providing easy access for future purchases, thus reducing cart abandonment

• Recurring Billing: For auto-reorder or subscription-based purchases, includes Account Updater to reduce declines by updating expired or reissued cards automatically

Shared Transaction Tokens: A single token is shared between in-store, mobile and online channels to allow retailers to manage, edit, refund or settle sales throughout their enterprise without ever touching cardholder data

Marketing Customer IDs: A unique ID is generated for every card used, thus creating a holistic view of a shopper’s behavior across channels and locations – great for use in analysis of shopper behavior and creating personalized offers

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A UNIFYING SOLUTION

Cayan Unified Commerce solution suite is scalable, secure and cloud-based – allowing for easy configuration to each merchant’s unique needs. The solution suite features:

• Buy online, pick up in store

• Auto-reorder and ongoing subscriptions

• Targeted and personalized marketing campaigns

• Easy exchanges and refunds; buying and returning in any channel or location

CONTACT CAYAN TODAY TO LEARN MORE